Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 853694 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 853694 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 19700 Views
  • 3 replies
  • 0 likes
  • 19700 Views
  • 3 replies
  • 0 likes

Trouble with downloaded songs

Hi! I dowloaded a lot of songs to listen offline. But there is a problem, suddenly some of them are vanished and I have to download it again. What should I do?

  • Casual Listener
  • Hi! I dowloaded a lot of songs to listen offline. But there is a problem, suddenly some of them are vanished and I have to download it again. What should I do?
  • Jacob
  • Community Legend
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Albums only partially downloading

I have selected a number of albums to be downloaded to my device. Some of these claim to have been downloaded completely - the arrow beside them is green, and they show up in Albums if I filter to show only downloads. Yet none of them seem to have do...

  • Regular
  • I have selected a number of albums to be downloaded to my device. Some of these claim to have been downloaded completely - the arrow beside them is green, and they show up in Albums if I filter to sh...
  • decibel1
  • Newbie
  • 884 Views
  • 2 replies
  • 2 likes
  • 884 Views
  • 2 replies
  • 2 likes

Superuser Contribution Song doesn't start right away

I'm using a Motorola G5 Plus, and ever since I started using it I've had this problem.When I play a song, it shows that it's playing, however the song doesn't start, I have to skip a few seconds in for it to actually play, and it happens with songs t...

  • Casual Listener
  • I'm using a Motorola G5 Plus, and ever since I started using it I've had this problem. When I play a song, it shows that it's playing, however the song doesn't start, I have to skip a few seconds in...
  • Kyruinn
  • Casual Listener
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes

Pandora Premium better?

I think Pandora Premium might be better than Spotify on Android right now. On iOS? No. Follow with me here: Negatives to Pandora Premium currently:-No local files (coming?)-No desktop/web (coming soon)-no queue (coming)-don't have ALL the music Spoti...

  • Roadie
  • I think Pandora Premium might be better than Spotify on Android right now. On iOS? No.   Follow with me here:   Negatives to Pandora Premium currently: -No local files (coming?) -No d...
  • Tom_Neverwinter
  • Casual Listener
  • 4061 Views
  • 4 replies
  • 4 likes
  • 4061 Views
  • 4 replies
  • 4 likes

Ad will never play

Add will never play and wont let me hear music, i tryed cleaning cash and reinstalling the app but it only works until the next add

  • Newbie
  • Add will never play and wont let me hear music, i tryed cleaning cash and reinstalling the app but it only works until the next add
  • Tom_Neverwinter
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

Músicas do álbum não tocam

Depois que começou a cobrança do Premium as únicas músicas que tocam são as que foram baixadas...E não eh problema da internet pois usando no Android os aplicativos Facebook, whatsapp, Instagram continuam funcionando... Alguém poderia me ajudar?

  • Newbie
  • Depois que começou a cobrança do Premium as únicas músicas que tocam são as que foram baixadas...E não eh problema da internet pois usando no Android os aplicativos Facebook, whatsapp, Instagram cont...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Spotify changes storage to Internal after I've set it to SD card

I have the Galaxy 8+ running Android 7.0. Ever since I got this phone (had an S7 previously) Spotify will change my settings to Internal Storage from the SD card. I've deleted, removed the folders, and reinstalled twice now.What's worse is when I set...

  • Casual Listener
  • I have the Galaxy 8+ running Android 7.0. Ever since I got this phone (had an S7 previously) Spotify will change my settings to Internal Storage from the SD card. I've deleted, removed the folders, a...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Spotify Music

Hello Spotify i have a Question How to listen near music that not avaible in holland i miss songs that greyed out When adding More Music Spotify? And Can The Radio feature offline making For anyone listen near radio Stations Offline? Can i Add 9999 S...

  • Visitor
  • Hello Spotify i have a Question How to listen near music that not avaible in holland i miss songs that greyed out When adding More Music Spotify? And Can The Radio feature offline making For anyone l...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

Spotify music

Hello Spotify i have a Question How to listen near music that not avaible in holland i miss songs that greyed out When adding More Music Spotify? And Can The Radio feature offline making For anyone listen near radio Stations Offline? Can i Add 9999 S...

  • Visitor
  • Hello Spotify i have a Question How to listen near music that not avaible in holland i miss songs that greyed out When adding More Music Spotify? And Can The Radio feature offline making For anyone l...
  • 88 Views
  • 0 replies
  • 0 likes
  • 88 Views
  • 0 replies
  • 0 likes

Sharing albums with Facebook not working.

Hi, I belong to a Facebook group where we share what albums we are listening to. Up until yesterday, I was able to click Share > More > Facebook > The group. Facebook would open with a new post populated with a link to the album and a preview. This h...

  • Newbie
  • Hi,   I belong to a Facebook group where we share what albums we are listening to. Up until yesterday, I was able to click Share > More > Facebook > The group. Facebook would open wit...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Solved!! Samsung S8 Streaming Issues

Hi All,I received my Samsung Galaxy S8 on Friday, beaut! Unfortunately when I paired it too my car I am having difficulty streaming music over Bluetooth audio. It works but stops and starts frequently, thinking was my car I tried it on my wife's BMW ...

  • Regular
  • Hi All, I received my Samsung Galaxy S8 on Friday, beaut! Unfortunately when I paired it too my car I am having difficulty streaming music over Bluetooth audio. It works but stops and starts frequen...
  • iphill2
  • Regular
  • 18236 Views
  • 12 replies
  • 0 likes
  • 18236 Views
  • 12 replies
  • 0 likes

Last.fm scrobble issues Spotify App on android

So I'm entirely unable to authenticate my last.fm account in the Spotify mobile app, and I haven't been able to *ever*last.fm scrobbling works fine on the website, on all my pc's using the browser extension, etc.I've tried an entire re-install of the...

  • Casual Listener
  • So I'm entirely unable to authenticate my last.fm account in the Spotify mobile app, and I haven't been able to *ever* last.fm scrobbling works fine on the website, on all my pc's using the browser ...
  • user-removed
  • Not applicable
  • 732 Views
  • 8 replies
  • 0 likes
  • 732 Views
  • 8 replies
  • 0 likes

Spotify doesn't load or loads very slowly

hey, I'm trying to use spotify on sony Sony Xperia E5 but after the app starts it dispalys the screens after like 1-2 minutes or says that something went wrong. I tried updating, reinstalling, updating phone software. how can I solve it?

  • Newbie
  • hey,   I'm trying to use spotify on sony Sony Xperia E5 but after the app starts it dispalys the screens after like 1-2 minutes or says that something went wrong. I tried updating, reinstallin...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

My chromecast that i bought a month ago has just disappeared from my android spotify app

My chromecast that i bought a month ago has just disappeared from my android spotify app. Restarting everything does nothing help! it worked this morning now only spotify doesnt pick up the chromecast

  • Newbie
  • My chromecast that i bought a month ago has just disappeared from my android spotify app. Restarting everything does nothing   help!   it worked this morning now only spotify doesnt pic...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

How to delete offline music from my smartphone?

Hello ! I've noticed that when I untick the "Download" button of an album or a playlist in order to remove the tracks from my phone memory, they are not deleted but just not available for listening. Which folder or files should I remove from my phone...

  • Roadie
  • Hello ! 🙂 I've noticed that when I untick the "Download" button of an album or a playlist in  order to remove the tracks from my phone memory, they are not deleted but just not available for...
  • Tom
  • Community Legend
  • 630 Views
  • 5 replies
  • 1 likes
  • 630 Views
  • 5 replies
  • 1 likes

Offline music is getting deleted

For no reason I'll go back to Spotify listen to my saved songs and they are all deleted. Playlist stay it is just the albums that disappear and I'm stuck the whole day without being able to listen to my music what am I supposed to do this is awful.

  • Casual Listener
  • For no reason I'll go back to Spotify listen to my saved songs and they are all deleted. Playlist stay it is just the albums that disappear and I'm stuck the whole day without being able to listen to...
  • Adp211
  • Casual Listener
  • 186 Views
  • 2 replies
  • 1 likes
  • 186 Views
  • 2 replies
  • 1 likes

Chromecast Audio doesn't work with Spotify Android

Hi, is it just me, or Spotify for Android works horribly with ChromeCast audio?My setup - pretty **bleep** internet connection, netgear WNDR3700, Galaxy Note 5 (6.0)[1], Galaxy A3 2015 (6.0)[2], Ipad 2 (whatever OS)[2].Family account, two users [1] a...

  • Casual Listener
  • Hi, is it just me, or Spotify for Android works horribly with ChromeCast audio? My setup - pretty **bleep** internet connection, netgear WNDR3700, Galaxy Note 5 (6.0)[1], Galaxy A3 2015 (6.0)[2], Ip...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Spotify stops working on any wi-fi

The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops working some hours or songs afterwards.This happens on di...

  • Casual Listener
  • The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops workin...
  • Jlgador
  • Casual Listener
  • 269 Views
  • 4 replies
  • 0 likes
  • 269 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing after a few seconds

Spotify keep pausing after playing for 30 seconds to a minute. Not being used on any other device. I have uninstalled and reinstalled on Huawei P9 device. Any suggestions?

  • Casual Listener
  • Spotify keep pausing after playing for 30 seconds to a minute.  Not being used on any other device.  I have uninstalled and reinstalled on Huawei P9 device.  Any suggestions?
  • Joe
  • Community Legend
  • 1327 Views
  • 3 replies
  • 0 likes
  • 1327 Views
  • 3 replies
  • 0 likes