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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387945 Views

545 replies

34 likes

Account
Free
  • 387945 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
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  • 7 likes

Is Spotify corrupting my SD card?

Hello, In one week's time (total duration I've owned my Galaxy S4, SanDisk 64 microSD card and spotify), I've lost all data on my SD card after I've done large spotify downloads + phone restarts. With the way Spotify stores all of its data, does this...

Regular

Hello,   In one week's time (total duration I've owned my Galaxy S4, SanDisk 64 microSD card and spotify), I've lost all data on my SD card after I've done large spotify downloads + phone re...

1266860027

Casual Listener

6466 Views

12 replies

0 likes

Android
Corruption
Galaxy S4
microSD
  • 6466 Views
  • 12 replies
  • 0 likes

All Downloads are gone after reboot// Can't login in offline mode

Hello,Sometimes I restart my android device.Whenever I do this, I have to log me in again. When I'm logged in again. After that All my Downloads are gone, but Spotify still has all the data amount (ca. 20GB) on the SD card. I tried to fix this, going...

Newbie

Hello, Sometimes I restart my android device. Whenever I do this, I have to log me in again. When I'm logged in again. After that All my Downloads are gone, but Spotify still has all the data amoun...

508 Views

0 replies

0 likes

  • 508 Views
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Solved!! Add to queue selections disappear after scrolling too much

Hi! If we have a few items selected on the current "play next" list and scroll down a full page, the selected items get unselected. Sometimes I just picked a bunch of songs and then I realized some weird behavior.. not actually listening to a bunch o...

Casual Listener

Hi!   If we have a few items selected on the current "play next" list and scroll down a full page, the selected items get unselected.   Sometimes I just picked a bunch of songs and then...

pimguilherme

Casual Listener

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

ANDROID NO SD STORAGE CHOICE ANY MORE 2017/7

I lost all the songs that I had on my sd card downloaded.... Now, in the options, I can't find the settings of the storage. my phone is a samsung J5 with only 8 Go.... Please help me ! It's neccesary for me that the downloaded songs goes to my sd car...

Casual Listener

I lost all the songs that I had on my sd card downloaded....  Now, in the options, I can't find the settings of the storage.    my phone is a samsung J5 with only 8 Go.... Please he...

eruyaean2

Regular

977 Views

5 replies

1 likes

  • 977 Views
  • 5 replies
  • 1 likes

Songs missing and out of order when playing album in Android Auto

Here's my setup: Google Pixel XL running latest Android update, latest Spotify app, and using Android Auto in a new 2017 Honda Civic. My issue: when playing a downloaded album in Spotify on my phone, all tracks appear and the songs play in order. How...

Casual Listener

Here's my setup: Google Pixel XL running latest Android update, latest Spotify app, and using Android Auto in a new 2017 Honda Civic.   My issue: when playing a downloaded album in Spotify on ...

Joe

Community Legend

1419 Views

5 replies

0 likes

  • 1419 Views
  • 5 replies
  • 0 likes

Solved!! Chromecast Audio not appearing on Devices

I want to play my Spotify (Premium) account though my ChromeCast Audio device but it doesn't show up on my devices list. The CCA device is turned on and I have been able to play through my mobile to my CCA but am unable to do so through my laptop. I'...

Casual Listener

I want to play my Spotify (Premium) account though my ChromeCast Audio device but it doesn't show up on my devices list.   The CCA device is turned on and I have been able to play through my m...

ftfoi

Casual Listener

13418 Views

12 replies

0 likes

  • 13418 Views
  • 12 replies
  • 0 likes

Offline Songs "lost"

HiI recently got a problem with my 10gb of offline music. My offline playlists are still in SD card/android / data /Spotify... But don't appear in the app as these anymore! Just from one day to another! Sure I could just delete data of the app and do...

Newbie

Hi I recently got a problem with my 10gb of offline music.   My offline playlists are still in SD card/android / data /Spotify... But don't appear in the app as these anymore! Just from one d...

318 Views

0 replies

0 likes

  • 318 Views
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Wont Play Songs From Playlist

I have 300 saved songs, 100 of my favorites are in their own playlist. However, when I shuffle my saved songs, it never plays any of the 100 songs. I checked my "up next" songs to prove this. Anyone else had this problem?

Casual Listener

I have 300 saved songs, 100 of my favorites are in their own playlist. However, when I shuffle my saved songs, it never plays any of the 100 songs. I checked my "up next" songs to prove this. Anyone ...

coastercrazy637

Casual Listener

392 Views

2 replies

0 likes

  • 392 Views
  • 2 replies
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Storage not possible - SD card in internal memory parameter

Hello, I would like to store all of my music of my sd card on my phone. But I can't have the small storage menu which I thike is because I configured my sd card in internal memory. I did that so that I can install some of my applications on this card...

Newbie

Hello,   I would like to store all of my music of my sd card on my phone. But I can't have the small storage menu which I thike is because I configured my sd card in internal memory. I did tha...

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Spotify suddenly stops playing music while in second plan

It just needs to go to another screen which is not of Spotify app and it suddenly stops to play. It plays the song, when I go off to home screen or another app it stops. Spotify keeps opened but not running. I tried around the internet to fix it but ...

Newbie

It just needs to go to another screen which is not of Spotify app and it suddenly stops to play.    It plays the song, when I go off to home screen or another app it stops. Spotify keeps ...

Joe

Community Legend

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
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Solved!! CLASS ACTION LAWSUIT IN ORDER

Not very often that I find myself in the position where I'm considering suing someone, but here I am. I've posted messages to this forum, I've sent in requests to support, and received zero, nada, zip for a response. I've talked with a friend that is...

Music Fan

Not very often that I find myself in the position where I'm considering suing someone, but here I am. I've posted messages to this forum, I've sent in requests to support, and received zero, nada, zi...

pitwart

Newbie

8996 Views

38 replies

2 likes

  • 8996 Views
  • 38 replies
  • 2 likes

Where is " new realase from the artists I follow " ?

Hi, I'm a premium mumber and I wonder where is the section for the new release of the artists I follow ?I didn't find it on my android app, the web player from windows either Thanks

Music Fan

Hi,   I'm a premium mumber and I wonder where is the section for the new release of the artists I follow ? I didn't find it on my android app, the web player from windows either   Than...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
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Songs in queue get replaced by filter results

Whenever I filter a playlist and place a song in queue from there, in addition to the song being queued, the entire play queue gets replaced by the filter results, as if I just started playing a song from the results.

Casual Listener

Whenever I filter a playlist and place a song in queue from there, in addition to the song being queued, the entire play queue gets replaced by the filter results, as if I just started playing a song...

boonhead

Music Fan

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Current queue gets wiped out after 'Add to Up Next' from filtering

Brief description of the issue:If you play all the songs from the library by pressing Shuffle Play, songs are added to the queue. You can affect current queue by using the filter. When you clear the filter everything goes back to normal (current queu...

Music Fan

Brief description of the issue: If you play all the songs from the library by pressing Shuffle Play, songs are added to the queue. You can affect current queue by using the filter. When you clear th...

boonhead

Music Fan

1043 Views

1 replies

1 likes

bug
Mobile
  • 1043 Views
  • 1 replies
  • 1 likes

Rock This Playlist Is Different

I download several playlists to listen to and the "Rock This" playlist if different than the others. It also plays videos and when playing the screen on the phone is the full album art, not album art and player controls as it is on every other list I...

Regular

I download several playlists to listen to and the "Rock This" playlist if different than the others.  It also plays videos and when playing the screen on the phone is the full album art, not alb...

techsponge

Music Fan

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Some song not found in offline mode search

Hello, Sometimes when I search for songs that I know the name of I get no results for the song that I'm looking for. But then I go to my playlist and then I see that the song is right there all well and synced. I find this a strange appearance. I hop...

Music Fan

Hello,   Sometimes when I search for songs that I know the name of I get no results for the song that I'm looking for. But then I go to my playlist and then I see that the song is right there ...

381 Views

0 replies

2 likes

  • 381 Views
  • 0 replies
  • 2 likes

Can't download music

Recently whenever a Spotify download is done a message appears and says I can't download in more than 3 devices. Thing is I only use my PC and my android , and I only download songs in this last one.Can someone help me? I'm about to cancel my subscri...

Newbie

Recently whenever a Spotify download is done a message appears and says I can't download in more than 3 devices. Thing is I only use my PC and my android , and I only download songs in this last one....

SpotCreated

Roadie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
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Stream keeps jittering, glitching

Hey guys,starting to get pretty **bleep** frustrated here. Ever since the latest update (or something, don't know the origin of the problem but it has persisted for more than a week now) the stream quality has been just bull**bleep**. If I listen on ...

Casual Listener

Hey guys, starting to get pretty **bleep** frustrated here. Ever since the latest update (or something, don't know the origin of the problem but it has persisted for more than a week now) the stre...

marianne_taylor

Newbie

933 Views

1 replies

0 likes

  • 933 Views
  • 1 replies
  • 0 likes

Spotify Lock Screen Controls Disappearing

I wasn't sure where to go looking for this issue. I found many hits that relate to my problem in different ways on different devices, but none of those fixes really worked for me. Device: OnePlus One running Cynageon Mod 11s (4.4.4) I don't know if t...

Visitor

I wasn't sure where to go looking for this issue. I found many hits that relate to my problem in different ways on different devices, but none of those fixes really worked for me.    Devi...

JohnTerburg

Regular

1321 Views

1 replies

0 likes

  • 1321 Views
  • 1 replies
  • 0 likes

Solved!! Editing playlists

can i edit my spotify playlists with free version?

Casual Listener

can i edit my spotify playlists with free version?

MrDavo

Gig Goer

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes