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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374465 Views

541 replies

34 likes

Account
Free
  • 374465 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7480 Views

0 replies

7 likes

  • 7480 Views
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  • 7 likes

Offline Songs "lost"

HiI recently got a problem with my 10gb of offline music. My offline playlists are still in SD card/android / data /Spotify... But don't appear in the app as these anymore! Just from one day to another! Sure I could just delete data of the app and do...

Newbie

Hi I recently got a problem with my 10gb of offline music.   My offline playlists are still in SD card/android / data /Spotify... But don't appear in the app as these anymore! Just from one d...

310 Views

0 replies

0 likes

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Wont Play Songs From Playlist

I have 300 saved songs, 100 of my favorites are in their own playlist. However, when I shuffle my saved songs, it never plays any of the 100 songs. I checked my "up next" songs to prove this. Anyone else had this problem?

Casual Listener

I have 300 saved songs, 100 of my favorites are in their own playlist. However, when I shuffle my saved songs, it never plays any of the 100 songs. I checked my "up next" songs to prove this. Anyone ...

coastercrazy637

Casual Listener

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
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Storage not possible - SD card in internal memory parameter

Hello, I would like to store all of my music of my sd card on my phone. But I can't have the small storage menu which I thike is because I configured my sd card in internal memory. I did that so that I can install some of my applications on this card...

Newbie

Hello,   I would like to store all of my music of my sd card on my phone. But I can't have the small storage menu which I thike is because I configured my sd card in internal memory. I did tha...

Joe

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Spotify suddenly stops playing music while in second plan

It just needs to go to another screen which is not of Spotify app and it suddenly stops to play. It plays the song, when I go off to home screen or another app it stops. Spotify keeps opened but not running. I tried around the internet to fix it but ...

Newbie

It just needs to go to another screen which is not of Spotify app and it suddenly stops to play.    It plays the song, when I go off to home screen or another app it stops. Spotify keeps ...

Joe

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Solved!! CLASS ACTION LAWSUIT IN ORDER

Not very often that I find myself in the position where I'm considering suing someone, but here I am. I've posted messages to this forum, I've sent in requests to support, and received zero, nada, zip for a response. I've talked with a friend that is...

Music Fan

Not very often that I find myself in the position where I'm considering suing someone, but here I am. I've posted messages to this forum, I've sent in requests to support, and received zero, nada, zi...

pitwart

Newbie

8792 Views

38 replies

2 likes

  • 8792 Views
  • 38 replies
  • 2 likes

Where is " new realase from the artists I follow " ?

Hi, I'm a premium mumber and I wonder where is the section for the new release of the artists I follow ?I didn't find it on my android app, the web player from windows either Thanks

Music Fan

Hi,   I'm a premium mumber and I wonder where is the section for the new release of the artists I follow ? I didn't find it on my android app, the web player from windows either   Than...

356 Views

0 replies

0 likes

  • 356 Views
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Songs in queue get replaced by filter results

Whenever I filter a playlist and place a song in queue from there, in addition to the song being queued, the entire play queue gets replaced by the filter results, as if I just started playing a song from the results.

Casual Listener

Whenever I filter a playlist and place a song in queue from there, in addition to the song being queued, the entire play queue gets replaced by the filter results, as if I just started playing a song...

boonhead

Music Fan

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Current queue gets wiped out after 'Add to Up Next' from filtering

Brief description of the issue:If you play all the songs from the library by pressing Shuffle Play, songs are added to the queue. You can affect current queue by using the filter. When you clear the filter everything goes back to normal (current queu...

Music Fan

Brief description of the issue: If you play all the songs from the library by pressing Shuffle Play, songs are added to the queue. You can affect current queue by using the filter. When you clear th...

boonhead

Music Fan

1034 Views

1 replies

1 likes

bug
Mobile
  • 1034 Views
  • 1 replies
  • 1 likes

Rock This Playlist Is Different

I download several playlists to listen to and the "Rock This" playlist if different than the others. It also plays videos and when playing the screen on the phone is the full album art, not album art and player controls as it is on every other list I...

Regular

I download several playlists to listen to and the "Rock This" playlist if different than the others.  It also plays videos and when playing the screen on the phone is the full album art, not alb...

techsponge

Music Fan

716 Views

1 replies

0 likes

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  • 1 replies
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Some song not found in offline mode search

Hello, Sometimes when I search for songs that I know the name of I get no results for the song that I'm looking for. But then I go to my playlist and then I see that the song is right there all well and synced. I find this a strange appearance. I hop...

Music Fan

Hello,   Sometimes when I search for songs that I know the name of I get no results for the song that I'm looking for. But then I go to my playlist and then I see that the song is right there ...

366 Views

0 replies

2 likes

  • 366 Views
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  • 2 likes

Can't download music

Recently whenever a Spotify download is done a message appears and says I can't download in more than 3 devices. Thing is I only use my PC and my android , and I only download songs in this last one.Can someone help me? I'm about to cancel my subscri...

Newbie

Recently whenever a Spotify download is done a message appears and says I can't download in more than 3 devices. Thing is I only use my PC and my android , and I only download songs in this last one....

SpotCreated

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
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Stream keeps jittering, glitching

Hey guys,starting to get pretty **bleep** frustrated here. Ever since the latest update (or something, don't know the origin of the problem but it has persisted for more than a week now) the stream quality has been just bull**bleep**. If I listen on ...

Casual Listener

Hey guys, starting to get pretty **bleep** frustrated here. Ever since the latest update (or something, don't know the origin of the problem but it has persisted for more than a week now) the stre...

marianne_taylor

Newbie

921 Views

1 replies

0 likes

  • 921 Views
  • 1 replies
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Spotify Lock Screen Controls Disappearing

I wasn't sure where to go looking for this issue. I found many hits that relate to my problem in different ways on different devices, but none of those fixes really worked for me. Device: OnePlus One running Cynageon Mod 11s (4.4.4) I don't know if t...

Visitor

I wasn't sure where to go looking for this issue. I found many hits that relate to my problem in different ways on different devices, but none of those fixes really worked for me.    Devi...

JohnTerburg

Regular

1285 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Editing playlists

can i edit my spotify playlists with free version?

Casual Listener

can i edit my spotify playlists with free version?

MrDavo

Gig Goer

739 Views

4 replies

0 likes

  • 739 Views
  • 4 replies
  • 0 likes

not a premium and have the same access as your computer when playing music(on phone/tablet).

Ok so I dont know what I did but all I know is I probably broke spotify by accident. If anyone else did this plz speak up also can we fix the bug where spotify crashes and stops the music and no matter what you do to fix it the music wont continue un...

Casual Listener

Ok so I dont know what I did but all I know is I probably broke spotify by accident. If anyone else did this plz speak up also can we fix the bug where spotify crashes and stops the music and no matt...

SpotCreated

Roadie

475 Views

1 replies

0 likes

Help
  • 475 Views
  • 1 replies
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bye bye spotify

After a month giving spotify a last try i decided to cancel my subscription.why?Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app 6 times in a row because its frozen, when i want to li...

Newbie

After a month giving spotify a last try i decided to cancel my subscription. why? Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app...

MrDavo

Gig Goer

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Can't download more songs

I have enough space in my SD card but Spotify won't let me download more songs. Please help me

Newbie

I have enough space in my SD card but Spotify won't let me download more songs. Please help me

MrDavo

Gig Goer

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

(Android) Headset triple click does not go to previous song like most music platforms

On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward. This is a very basic feature missing from the Android version o...

Casual Listener

On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward.   Thi...

musicamanda

Newbie

6376 Views

1 replies

35 likes

  • 6376 Views
  • 1 replies
  • 35 likes

Playback stutter continuously while playing using mobile data

I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection using headphones.I have a samsung S6- I have over ...

Visitor

I looked up and can not find a solution to this. Since yesterday every song I play stutter repeatedly. So far, it does not happen when I play with wifi to my sonos system, only with mobile connection...

514 Views

0 replies

0 likes

  • 514 Views
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Can't play Everything is Alright by TheGloriousSons

the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the option buttons show up. what's up with that?

Newbie

the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the opti...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes