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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375755 Views

541 replies

34 likes

Account
Free
  • 375755 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
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  • 7 likes

Previous track buttn has never worked

How has no one noticed this in the years this app has been around? Twitter is not a support channel.This is not legitimate business practice.Spotify you make bank. Fix your software.The previous track button does not work.Historical queue does not ex...

Casual Listener

How has no one noticed this in the years this app has been around?   Twitter is not a support channel. This is not legitimate business practice. Spotify you make bank.  Fix your softwa...

charzon

Casual Listener

446 Views

2 replies

1 likes

  • 446 Views
  • 2 replies
  • 1 likes

Why the **bleep** do I have to press 2 buttons now to get to the playing queue?

Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.

Casual Listener

Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.

charzon

Casual Listener

651 Views

5 replies

0 likes

  • 651 Views
  • 5 replies
  • 0 likes

Notifation panel controls and lock screen controls not working

The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as far as fresh install, change permissions and notific...

Newbie

The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as f...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Samsung Multiroom music stops playing

Hi. Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the multiroom. It happens a Lot of - Times. The internet connection is sta...

Regular

Hi.    Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the mult...

michaelgreg

Casual Listener

3485 Views

9 replies

1 likes

  • 3485 Views
  • 9 replies
  • 1 likes

App freezes but still plays music

I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar will display whatever song was on previously, and I c...

Casual Listener

I have a Galaxy S7, and lately my Spotify app has been acting up. Every once in a while the entire app itself will freeze, but it'll still be playing music. The pull-down from the notification bar wi...

jp_onelove

Newbie

3999 Views

23 replies

5 likes

  • 3999 Views
  • 23 replies
  • 5 likes

Persian musics

Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks

Casual Listener

Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks

362 Views

0 replies

0 likes

  • 362 Views
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Superuser Contribution Use SD card for phone with Spotify preinstalled

Hello everyone, I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. I'm saying this because my Spotify app can't see my SD card, an...

Newbie

Hello everyone,   I am using Spotify Premium on a Sony X Performance phone. The phone came with Spotify preinstalled, meaning I can't deinstall and install it again. I can only disable it. &n...

Joe

Community Legend

1496 Views

6 replies

0 likes

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  • 6 replies
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Chromecast elite connectivity

Hello there, I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite. Chromecast is plugged into my amplifier which I use to play music and as a gate to my TV. Many times it does work without any ...

Newbie

Hello there,   I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite.    Chromecast is plugged into my amplifier which I use...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
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Downloaded albums disappear - again!

This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI have to download all over again. This can be time co...

Newbie

This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI h...

332 Views

0 replies

0 likes

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Solved!! Loccal files dont sync with phone

I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.

Newbie

I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.

Joe

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
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Solved!! Local Music can't be played on Spotify connect

Hello,I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells me than "this song can't be played as long as there i...

Newbie

Hello, I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells ...

Joe

Community Legend

1587 Views

2 replies

0 likes

  • 1587 Views
  • 2 replies
  • 0 likes

Dowloaded song dissappear

Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening? Any solutions to deal with the problem?

Casual Listener

Hey guys, it tortues me a lot. I've got the premium account, and always, after i downloaded the songs, maybe for like 2 months, the downloaded songs became un-dowloaded. Why would this keep happening...

Vader2004

Casual Listener

787 Views

4 replies

0 likes

  • 787 Views
  • 4 replies
  • 0 likes

Hi

does spotify use's data alot? Without premium

Newbie

does spotify use's data alot? Without premium

MrDavo

Gig Goer

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Solved!! My mobile won't play music after upgrading

Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead his only option is to use his phone as a remote for...

Casual Listener

Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead ...

shortwired

Casual Listener

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Solved!! Saved music is gone

I went to shuffle play my saved songs today, and was met with a "your saved songs go here" message. I'm on a Galaxy J7 that I got about two weeks ago, but have been able to see and play my saved songs on this phone before. Everything seems normal on ...

Casual Listener

I went to shuffle play my saved songs today, and was met with a "your saved songs go here" message. I'm on a Galaxy J7 that I got about two weeks ago, but have been able to see and play my saved song...

darylrapley

Newbie

742 Views

2 replies

0 likes

  • 742 Views
  • 2 replies
  • 0 likes

Calls and Bluetooth

I talk on Facebook messenger voice calls almost all day. I am trying to get Spotify to play music through a Bluetooth speaker while the call stays on my phone speaker. Is this possible? Android 7

Casual Listener

I talk on Facebook messenger voice calls almost all day. I am trying to get Spotify to play music through a Bluetooth speaker while the call stays on my phone speaker. Is this possible? Android 7

Tzelik

Casual Listener

2392 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Sharing tracks has stopped working

I've been routinely sending my girlfriend songs with the Share feature over Spotify and as of a month or so ago she stopped receiving them.It works if I share from my work computer, but not my phone. I'm running on a LG G2 and she has a Samsung Galax...

Regular

I've been routinely sending my girlfriend songs with the Share feature over Spotify and as of a month or so ago she stopped receiving them. It works if I share from my work computer, but not my phon...

darcyroad

Casual Listener

3135 Views

19 replies

1 likes

  • 3135 Views
  • 19 replies
  • 1 likes

Spotify free acting like a premium?

On mobile my spotify free acts like a premium or more like spotify free on computer. I can skip songs as much as I want to without limits but I haven't bought the premium (I have used the free trial but that was ages ago). Other premium features does...

Newbie

On mobile my spotify free acts like a premium or more like spotify free on computer. I can skip songs as much as I want to without limits but I haven't bought the premium (I have used the free trial ...

smallville13

Newbie

3356 Views

1 replies

1 likes

  • 3356 Views
  • 1 replies
  • 1 likes

Wont connect to car stereo

I have the Pioneer AVH-X3800DAD eith the spotify application on the stereo so i can connect it through the stereo and choose my playlists, but for a few months since the update i can not get it to conmect to the stereo, i can get it to play through n...

Casual Listener

I have the Pioneer AVH-X3800DAD eith the spotify application on the stereo so i can connect it through the stereo and choose my playlists, but for a few months since the update i can not get it to co...

Suppamodo

Newbie

747 Views

1 replies

1 likes

  • 747 Views
  • 1 replies
  • 1 likes

Artists won't stay followed

I don't know if there's a limit to the number of artists you casn follow (on a free account), but whenever i try to follow an artist it highlights the 'follow' button as if i did it sucessfully, but when i go to the artist later, it the follow button...

Casual Listener

I don't know if there's a limit to the number of artists you casn follow (on a free account), but whenever i try to follow an artist it highlights the 'follow' button as if i did it sucessfully, but ...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes