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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 31922 Views
  • 62 replies
  • 25 likes
  • 31922 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872381 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872381 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25139 Views
  • 3 replies
  • 0 likes
  • 25139 Views
  • 3 replies
  • 0 likes

Stop Playback After Current Track

After playing several tracks the app stops playing. Close app and try to restart but when it opens up, it's a blank screen. Works fine on my kids iphone. Mine is a S7. After about 10 mins it will work again.

  • Newbie
  • After playing several tracks the app stops playing. Close app and try to restart but when it opens up, it's a blank screen. Works fine on my kids iphone. Mine is a S7. After about 10 mins it will wor...
  • ChristineW117
  • Newbie
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

Spotify un-downloads music and won't play in offline mode

Whenever I leave and return to a wifi connection, Spotify has uninstalled the playlists I downloaded. For example, I've downloaded playlists, left the wifi range to the car and tried to play music. The Spotify app then says that none of my playlists ...

  • Casual Listener
  • Whenever I leave and return to a wifi connection, Spotify has uninstalled the playlists I downloaded. For example, I've downloaded playlists, left the wifi range to the car and tried to play mus...
  • alexwilliamson
  • Casual Listener
  • 722 Views
  • 2 replies
  • 0 likes
  • 722 Views
  • 2 replies
  • 0 likes

Pretty laggy with Google Home

I bought Google Home couple weeks ago. And I subscribed to Spotify Premium service. It turns out that the music is pretty laggy sometimes. I don't know what happened but I tried Google Play Music free, it's super smooth.

  • Newbie
  • I bought Google Home couple weeks ago. And I subscribed to Spotify Premium service. It turns out that the music is pretty laggy sometimes. I don't know what happened but I tried Google Play Music fre...
  • 677 Views
  • 0 replies
  • 3 likes
  • 677 Views
  • 0 replies
  • 3 likes

playlist storage

Hello I have recently realized that downloaded Spotify premium playlist take up storage and this is not an issue what I need though it to be able to de synch the data after turning off the downloaded playlist the information must go some place and I ...

  • Visitor
  • Hello I have recently realized that downloaded Spotify premium playlist take up storage and this is not an issue what I need though it to be able to de synch the data after turning off the downloaded...
  • Joe
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Songs not available

So, I recently got into a genre. I looked up my favorite song by a certain band and it wasn't there. I went into my settings and turned on an option to show songs that aren't available. It was there. However, I couldn't play it. I looked online and i...

  • Newbie
  • So, I recently got into a genre. I looked up my favorite song by a certain band and it wasn't there. I went into my settings and turned on an option to show songs that aren't available. It was there....
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Solved!! Help! - Spotify crashes immediately after starting

Hi!I am (well, was..) a happy premium user for months now. I have been using Spotify on different phones and I never encountered any problems.However, Spotify simply won't start anymore - I expect after an automatic update. When I try to start Spotif...

  • Casual Listener
  • Hi! I am (well, was..) a happy premium user for months now. I have been using Spotify on different phones and I never encountered any problems. However, Spotify simply won't start anymore - I e...
  • DJuninho312
  • Newbie
  • 30004 Views
  • 39 replies
  • 1 likes
  • broken
    support
  • 30004 Views
  • 39 replies
  • 1 likes

Spotify stuck on Premium Ad

Hi, my Spotify stuck on the attached ad and can't play music after this ad started, no matter how I uninstalled or signed in again, this problem can't be solved. When I pressed Play, the ad just started all over again. Please help!

  • Newbie
  • Hi, my Spotify stuck on the attached ad and can't play music after this ad started, no matter how I uninstalled or signed in again, this problem can't be solved. When I pressed Play, the ad just star...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

Very low volume android

The playback volume on my android is very low, even on max volume and service sound settings to increase volume the sound in too low, is there any possiblity to fix this error on an update??

  • Newbie
  • The playback volume on my android is very low, even on max volume and service sound settings to increase volume the sound in too low, is there any possiblity to fix this error on an update??
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Storage saving on internal Storage even though it is not selected

Hey guys,even though I selected external storage on my SD card the storage is still occupied on my Samsung J5 (I think that's the name)it is annoying because it is around 5gb.

  • Newbie
  • Hey guys, even though I selected external storage on my SD card the storage is still occupied on my Samsung J5 (I think that's the name) it is annoying because it is around 5gb.
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Tengo Premium y no puedo quitar el aleatorio

Estoy suscrito en el plan familiar, y en mi compu e ipad funciona a la perfeccion, pero en android me aparece que no tengp premium ¿que hago?

  • Newbie
  • Estoy suscrito en el plan familiar, y en mi compu e ipad funciona a la perfeccion, pero en android me aparece que no tengp premium ¿que hago?
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

Playback stops when sending a voice note on whatsapp

I wish there was an option that allows spotify to keep playing the track while I send a voice note with whatsapp. Sometimes I'm listening to a song through my Bluetooth speakers and I want to send part of the song I'm listening to through a voice not...

  • Casual Listener
  • I wish there was an option that allows spotify to keep playing the track while I send a voice note with whatsapp. Sometimes I'm listening to a song through my Bluetooth speakers and I want to send pa...
  • 1429 Views
  • 0 replies
  • 8 likes
  • 1429 Views
  • 0 replies
  • 8 likes

Sync 3 Android Auto Issues

Hi,I have Spotify Premium with the account linked to multiple devices (phone, Alexa, Sonos, etc). When I am in my car using android auto and another device starts playback Spotify within Android Auto thinks I am playing it back on my device and switc...

  • Newbie
  • Hi, I have Spotify Premium with the account linked to multiple devices (phone, Alexa, Sonos, etc). When I am in my car using android auto and another device starts playback Spotify within Android ...
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

Track info won't show on my car

Please help - I stream my music via Bluetooth to my car radio and spotify worked perfectly with my old phone (Sony Xperia) but since I started using my new phone (Samsung s7) the track info will not display on my car radio! Any suggestions would be g...

  • Newbie
  • Please help - I stream my music via Bluetooth to my car radio and spotify worked perfectly with my old phone (Sony Xperia) but since I started using my new phone (Samsung s7) the track info will not ...
  • 578 Views
  • 0 replies
  • 0 likes
  • 578 Views
  • 0 replies
  • 0 likes

Redeemed premium - can't turn off shuffle

Hey folks,Got a question. Today I noticed that my premium membership went out. So I bought a prepaid card for 3 months (what I always did for the last 2 years). I redeemed the code and everything seemed fine. But when I try to turn off the shuffle fu...

  • Newbie
  • Hey folks, Got a question. Today I noticed that my premium membership went out. So I bought a prepaid card for 3 months (what I always did for the last 2 years). I redeemed the code and everything s...
  • Joe
  • Community Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Cant configure quality despite being Premium

Hi everyone! I just bought a family pack, so im premium now, but the android app doesnt let me change the quality setting (set for "auto" in streaming, and "normal" for downloaded songs). Does anyone know the reason? Thanks!!

  • Newbie
  • Hi everyone!   I just bought a family pack, so im premium now, but the android app doesnt let me change the quality setting (set for "auto" in streaming, and "normal" for downloaded songs). Do...
  • Joe
  • Community Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

Spotify premium will not start

I bough today a Code from a Shop. I used it and in the online website of spotify, they say that I have Premium until to the 31.8.2017. But when I login to the App, they say that I dont have Premium. Can someone pls help me?

  • Newbie
  • I bough today a Code from a Shop. I used it and in the online website of spotify, they say that I have Premium until to the 31.8.2017. But when I login to the App, they say that I dont have Premium. ...
  • Joe
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

transfering library from desktop to phone?

hey i was wondering if anyone knew if its possible to completly transfer every song you have downloaded for offline play to your android phone and have it ready for offline play too? i dont want to have to redownload off of data on my phone as my lib...

  • Casual Listener
  • hey i was wondering if anyone knew if its possible to completly transfer every song you have downloaded for offline play to your android phone and have it ready for offline play too? i dont want to h...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Recently played and search friends

I toggled off hide activity in desktop but my profile still shows my recently played on android - pretty sure it's the public view. Then for several days I haven't been able to search friends - username or otherwise.

  • Newbie
  • I toggled off hide activity in desktop but my profile still shows my recently played on android - pretty sure it's the public view. Then for several days I haven't been able to search friends - u...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Premium account on FREE

My premium account is suddenly set as FREE Account.Please check this? I posted this already this morning but my post seems to be deleted? Thanks in advance

  • Music Fan
  • My premium account is suddenly set as FREE Account. Please check this?   I posted this already this morning but my post seems to be deleted?   Thanks in advance
  • Joe
  • Community Legend
  • 1614 Views
  • 12 replies
  • 0 likes
  • 1614 Views
  • 12 replies
  • 0 likes

erreur code -24 impossible d'ouvrir Spotify

BonjourVoici plusieurs heures que Spotify plante ("l'application Spotify s'est arrêté") Je l'ai désinstallé puis réinstallé après de nombreuses échec (erreur code -24) pour avoir le même résultat encore et encore ....J'ai également enlevé puis remis ...

  • Newbie
  • Bonjour Voici plusieurs heures que Spotify plante ("l'application Spotify s'est arrêté")  Je l'ai désinstallé puis réinstallé après de nombreuses échec (erreur code -24) pour avoir le même rés...
  • Joe
  • Community Legend
  • 1301 Views
  • 1 replies
  • 0 likes
  • 1301 Views
  • 1 replies
  • 0 likes