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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118380 Views

27 replies

4 likes

  • 118380 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238534 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238534 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599433 Views

79 replies

3 likes

  • 599433 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491983 Views

581 replies

42 likes

Account
Free
  • 491983 Views
  • 581 replies
  • 42 likes

Superuser Contribution Can't Turn off Spotify

I have a Samsung S5 Neo and an update rolled out recently that causes spotify player to show up in the lock screen. The problem with this is if you hit play while it's locked it starts playing. I prefer to have my sound completely muted unless I am e...

Casual Listener

I have a Samsung S5 Neo and an update rolled out recently that causes spotify player to show up in the lock screen. The problem with this is if you hit play while it's locked it starts playing. I pre...

Karede

Casual Listener

6718 Views

2 replies

1 likes

  • 6718 Views
  • 2 replies
  • 1 likes

Customization of playlists (cover and description box)

I have problem with my account. I can't open it in my phone the app write me something about trip and 14 days. And in my profile thewhwrite that I live in Bulgaria( I live in Ukraine, but for whole summer I was in bulgaria) please help me asap!!

Newbie

I have problem with my account. I can't open it in my phone  the app write me something about trip and 14 days. And in my profile thewhwrite that I live in Bulgaria( I live in Ukraine, but for w...

Joe

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Spotify Mini Player Concept

I'm on Spotify premium iv gotten a new phone but cannot log in with it .Just keeps offering me free trial.When I give my email address it's saying if logged on with Facebook all my stored music is gone I can't play music but payments are still being ...

Visitor

I'm on Spotify premium iv gotten a new phone but cannot log in with it . Just keeps offering me free trial. When I give my email address it's saying if logged on with Facebook all my stored music i...

Joe

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Spotify keeps changing to random playlists

For the last 2 weeks I've been having a reoccurring issue with the Spotify Android app. I'll be playing music from my library and it'll randomly stop and change to some random playlist. It's always music I've never heard of and wouldn't listen to oth...

Newbie

For the last 2 weeks I've been having a reoccurring issue with the Spotify Android app. I'll be playing music from my library and it'll randomly stop and change to some random playlist. It's always m...

Joe

Community Legend

2266 Views

1 replies

0 likes

  • 2266 Views
  • 1 replies
  • 0 likes

Behind the Lyrics option not showing up

I can't access the behind the Lyrics feature. My friend has it and I don't. Latest android version. The option to turn it off should be below autoplay option but as you can see no such thing there.

Newbie

I can't access the behind the Lyrics feature. My friend has it and I don't. Latest android version. The option to turn it off should be below autoplay option but as you can see no such thing there.

Tech_Genius

Newbie

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

Bug of two songs in the search bar

When I open my spotify and touch search and I search sometida song I have for example two songs with similar little and I open one the song that I opened show the picture of the second song, I move and is fix but I minimize the app Android open again...

Newbie

When I open my spotify and touch search and I search sometida song I have for example two songs with similar little and I open one the song that I opened show the picture of the second song, I move a...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

[Android][Bluetooth] Metadata is not transmitted

Hello, When, a couple of months ago, I connected my Samsung S7 (no brand and always updated) in my BMW X3 over the Bluetooth connection, I thought I dreamt since I saw, for a few seconds, track and title appearing on the display of the car. After a s...

Newbie

Hello,  When, a couple of months ago, I connected my Samsung S7 (no brand and always updated) in my BMW X3 over the Bluetooth connection,  I thought I dreamt since I saw, for a few seconds...

750 Views

0 replies

0 likes

  • 750 Views
  • 0 replies
  • 0 likes

Downloaded songs

I have many songs and playlists downloaded for offline use on my android phone . I can use them for a bit but it always seems like they become not downloaded after a few days and then I have to re download them again. This is extremely time consuming...

Newbie

I have many songs and playlists downloaded for offline use on my android phone . I can use them for a bit but it always seems like they become not downloaded after a few days and then I have to re do...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Solved!! Offline playlists won't play (premium user)

Hello, I am a Spotify Premium user, using a HTC mobile and I can't play any of my offline playlists in offline mode anymore.I checked that they actualy are set as offline and they are, the library is present on the SD card (it had been downloaded a f...

Newbie

Hello,   I am a Spotify Premium user, using a HTC mobile and I can't play any of my offline playlists in offline mode anymore. I checked that they actualy are set as offline and they are, the...

macke2dope

Casual Listener

73286 Views

37 replies

1 likes

  • 73286 Views
  • 37 replies
  • 1 likes

Spotify Connect interfering with Podcast Addict

My wife and I use Spotify Premium. I was using the Windows desktop Spotify Premium program. My wife was in her car using Podcast Addict via Bluetooth. She called to complain that everytime a new song played on my desktop, Spotify would stop her music...

Newbie

My wife and I use Spotify Premium. I was using the Windows desktop Spotify Premium program. My wife was in her car using Podcast Addict via Bluetooth. She called to complain that everytime a new song...

1284 Views

0 replies

5 likes

  • 1284 Views
  • 0 replies
  • 5 likes

Solved!! 8 Songs- is this an EP or an Album on Spotify

Hello, I have an artist, named Tyler Hilton who will be releasing 8 songs as an album in the next couple months. What is the minimum amount of songs that Spotify classifies as an Album vs an EP? In other words, will 8 songs be considered an EP or an ...

Newbie

Hello,    I have an artist, named Tyler Hilton who will be releasing 8 songs as an album in the next couple months. What is the minimum amount of songs that Spotify classifies as an Album...

Joe16

Regular

5559 Views

1 replies

0 likes

  • 5559 Views
  • 1 replies
  • 0 likes

The CSRF token is invalid. Please try to resubmit the form.

I have been trying to get premium, but every time I do this message shows up: "The CSRF token is invalid. Please try to resubmit the form."Does anyone know what that is and would be willing to help me out?Thanks.

Casual Listener

I have been trying to get premium, but every time I do this message shows up: "The CSRF token is invalid. Please try to resubmit the form." Does anyone know what that is and would be willing to help...

Ironfrunk

Casual Listener

9480 Views

5 replies

0 likes

  • 9480 Views
  • 5 replies
  • 0 likes

Targeted Ad

I got an ad that seemed to be a targeted ad for people with my healthcare insurance company and employer. How does Spotify know this, and whom do I contact for more info?

Newbie

I got an ad that seemed to be a targeted ad for people with my healthcare insurance company and employer.   How does Spotify know this, and whom do I contact for more info?

365 Views

0 replies

0 likes

  • 365 Views
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Problema di accesso a Twitter

Salve, ho un Galaxy S7 Edge e non riesco a condividere la musica su Twitter (non riesco ad effettuare l'accesso a Twitter) esce la scritta "impossibile condividere su Twitter Riprova" Mi potete aiutare?

Casual Listener

Salve, ho un Galaxy S7 Edge e non riesco a condividere la musica su Twitter (non riesco ad effettuare l'accesso a Twitter) esce la scritta "impossibile condividere su Twitter Riprova" Mi potete aiuta...

Debril

Casual Listener

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Fullscreen Artwork NOT displaying on Android

The Fullscreen artwork is no longer displaying on my Andrioid phone. Has this feature been removed or is the app malfunctioning on my phone after the last update? Since you dont share the release notes in the Whats New section when updating (very laz...

Casual Listener

The Fullscreen artwork is no longer displaying on my Andrioid phone.  Has this feature been removed or is the app malfunctioning on my phone after the last update?  Since you dont share the...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Retrieve deleted playlists

Hi I've just separated with my wife. She's refusing to retrieve my playlists that she deleted, so that I can transfer them over to my own premium Spotify account. Is there any way to retrieve playlists that are in someone else's name? Please help it'...

Newbie

Hi I've just separated with my wife. She's refusing to retrieve my playlists that she deleted, so that I can transfer them over to my own premium Spotify account. Is there any way to retrieve playlis...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Se eliminan la seleccion de canciones añadidas a la cola

Cada vez que estoy en la opcion de añadi canciones a la cola, a medida que bajo para seleccionar mas, se quitan las ya seleccionadas y por ende se borra la opcion de añadir a la cola

Newbie

Cada vez que estoy en la opcion de añadi canciones a la cola, a medida que bajo para seleccionar mas, se quitan las ya seleccionadas y por ende se borra la opcion de añadir a la cola

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Opção importar músicas não aparece em minha conta

Opção importar músicas não aparece em minha conta. Minha conta é família e outros membros tem essa opção.

Newbie

Opção importar músicas não aparece em minha conta. Minha conta é família e outros membros tem essa opção.

1428 Views

0 replies

6 likes

  • 1428 Views
  • 0 replies
  • 6 likes

Download das músicas

Meu celular tem 64gb e tem uns 50gb livres, eu coloquei pra fazer download das minhas músicas e quando peguei o celular apareceu um aviso que estava sem memória e não poderia continuar o download, alguém pode me ajudar com isso?

Newbie

Meu celular tem 64gb e tem uns 50gb livres, eu coloquei pra fazer download das minhas músicas  e quando peguei o celular apareceu um aviso que estava sem memória e não poderia continuar o downlo...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
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Spotify Connect and Podcasts

I use the Spotify Player on my Windows computer and control it from my Android phone(s). If I'm playing music then try to switch to a podcast, nothing happens. I have to go to the computer and select the podcast. Then the controls work until I try to...

Music Fan

I use the Spotify Player on my Windows computer and control it from my Android phone(s). If I'm playing music then try to switch to a podcast, nothing happens. I have to go to the computer and select...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes