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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110825 Views

26 replies

3 likes

  • 110825 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223156 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223156 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580127 Views

79 replies

3 likes

  • 580127 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477716 Views

577 replies

40 likes

Account
Free
  • 477716 Views
  • 577 replies
  • 40 likes

BUG: Android Auto Plays on Other Devices

I am a frequent user of the Android Auto version of Spotify (connect with a Galaxy S8 using Spotify Beta) and the Windows 10 Desktop Spotify client. Often when I use the Windows client, I will play to other devices (computers or Amazon Echos) via Spo...

Newbie

I am a frequent user of the Android Auto version of Spotify (connect with a Galaxy S8 using Spotify Beta) and the Windows 10 Desktop Spotify client.  Often when I use the Windows client, I ...

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Probeabo geholt, bin immernoch Spotify free

Hello there,Ich habe mir das probeabo geholt. Möchte dieses kündigen. Habe jedoch keine Möglichkeit, weil ich überall als "Spotify free" unter Abonnements eingetragen bin. Ich kann alle Funktionen des abos nutzen, habe auch gezahlt. Wie kann ich das ...

Visitor

Hello there, Ich habe mir das probeabo geholt. Möchte dieses kündigen. Habe jedoch keine Möglichkeit, weil ich überall als "Spotify free" unter Abonnements eingetragen bin. Ich kann alle Funktionen ...

KaTr

Newbie

1004 Views

3 replies

0 likes

  • 1004 Views
  • 3 replies
  • 0 likes

Trouble entering spotify and saving songs

Every time I click on spotify i have to log in and all the songs I downloaded last time are gone, i also can't click in any of the options the app has, like "cross fade" or "ecualizator" i have spotify premiun

Newbie

Every time I click on spotify i have to log in and all the songs I downloaded last time are gone, i also can't click in any of the options the app has, like "cross fade" or "ecualizator" i have spoti...

Joe

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Feature Request: be able to like a song from the Android Wear watch App

On the phone in the Spotify Notification, when a song is playing it is possible to like a song. It would be nice to have that same option in the Android Wear Playing Notification

Newbie

On the phone in the Spotify Notification, when a song is playing it is possible to like a song.  It would be nice to have that same option in the Android Wear Playing Notification

Joe

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Galaxy S6 caught downloading

Hi All,Have a Galaxy S6 running Android 6.0.1 and have recently been experiencing problems downloading tracks for offline listening. At best I can get it download about a dozen tracks and then it stalls. Currently I'm well below the 3,333 cap for off...

Newbie

Hi All, Have a Galaxy S6 running Android 6.0.1 and have recently been experiencing problems downloading tracks for offline listening. At best I can get it download about a dozen tracks and then it s...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Android Auto - No Sound

I have been having an issue for a while now on two different phones and Android Auto. I'm using the AVH4100-NEX and have used a Samsung Galaxy S2 running Cyanogenmod and a stock Nexus 6P. What happens is when Android Auto first loads, I open spotify ...

Casual Listener

I have been having an issue for a while now on two different phones and Android Auto. I'm using the AVH4100-NEX and have used a Samsung Galaxy S2 running Cyanogenmod and a stock Nexus 6P. What happen...

pustekuchen2017

Casual Listener

47271 Views

19 replies

4 likes

  • 47271 Views
  • 19 replies
  • 4 likes

Android - Music Stutter

I am using a Samsung Note 5, v. 6.0.1 with Spotify v. 6.9.0.1212. Recently while listening to my music, downloaded or not and even online, the song will randomly 'stutter.' I'm not sure how else to explain it other than a short stutter or that simila...

Casual Listener

I am using a Samsung Note 5, v. 6.0.1 with Spotify v. 6.9.0.1212. Recently while listening to my music, downloaded or not and even online, the song will randomly 'stutter.' I'm not sure how else to e...

GaptoothGarage

Casual Listener

2100 Views

5 replies

0 likes

  • 2100 Views
  • 5 replies
  • 0 likes

Download through wifi only / save data

Is there a way to download songs using wifi an not data?

Newbie

Is there a way to download songs using wifi an not data?

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Stop Playback when locked

Since today when i lock my phone, music stops. When unlocked - it start playing on. There were no problem earlier, it start today. Restart and reinstall - same thing. Cleaning phone memory - same. Please do something.

Newbie

Since today when i lock my phone, music stops. When unlocked - it start playing on. There were no problem earlier, it start today. Restart and reinstall - same thing. Cleaning phone memory - same. Pl...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

no me deja descargar con red local

nose que que paso desde que cambie de chip no me deja descargar con red , osea yo tengo un telfoo con doble chip y desde que deje de usar el internet con personal y lo empeze a usar con claro no me deja descargar con red

Newbie

nose que que paso desde que cambie de chip no me deja descargar con red , osea yo tengo un telfoo con doble chip y desde que deje de usar el internet con personal y lo empeze a usar con claro no me d...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Modo aleatorio en mi Biblioteca

Hola,He empezado a utilizar Spotify recientemente y me llama la atencion que no exista la funcionalidad de modo aleatorio entre la música de tu biblioteca.Es decir, al seguir a un grupo musical, este pasa a formar parte de tu biblioteca. Yo sigo en t...

Newbie

Hola, He empezado a utilizar Spotify recientemente y me llama la atencion que no exista la funcionalidad de modo aleatorio entre la música de tu biblioteca. Es decir, al seguir a un grupo music...

danilo7898

Newbie

3614 Views

1 replies

2 likes

  • 3614 Views
  • 1 replies
  • 2 likes

Sonos Speakers Stop Playback After Current Track

Phone: Samsung Galaxy S7 Edge SM-G935VHardware version: REV 0.7Android Version: 7Security patch level: April 1, 2017 Spotify version: 8.4.3.479 armV7Sonos App version: 7.2 (build 35339102)Sonos speakers: Two Play:5 and one Sub Problem:When using Spot...

Music Fan

Phone: Samsung Galaxy S7 Edge SM-G935V Hardware version: REV 0.7 Android Version: 7 Security patch level: April 1, 2017   Spotify version: 8.4.3.479 armV7 Sonos App version: 7.2 (build 353...

SpeedyMan

Music Fan

894 Views

2 replies

0 likes

  • 894 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mobile app not working properly on premium account

Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?

Newbie

Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?

Aimee_T

Roadie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify se cierra al reproducir música

Amigos si me pueden ayudar, a veces sin razón alguna Spotify se cierra estando reproducciendo música descargada, he actualizado todo y aún así sucede. Algún idea que puede ser?

Visitor

Amigos si me pueden ayudar, a veces sin razón alguna Spotify se cierra estando reproducciendo música descargada, he actualizado todo y aún así sucede.   Algún idea que puede ser?

Aimee_T

Roadie

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Al querer ingresar al plan familiar de mi familia, y poner todos los datos me aparece esto "No puedes unirte a este Plan Familiar Premium. No pudimos confirmar que residas en la misma dirección que el titular de la cuenta.", ya estuve antes en otro p...

Newbie

Al querer ingresar al plan familiar de mi familia, y poner todos los datos me aparece esto "No puedes unirte a este Plan Familiar Premium.  No pudimos confirmar que residas en la misma direcció...

Aimee_T

Roadie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Buzzing

I've only come across this problem in the last week, I had uninstalled it and reinstalled it and the buzzing stopped anf then yesterday it came back and I tried to reinstalled it and it didn't help. I've tried everything I could think of and nothing ...

Casual Listener

I've only come across this problem in the last week, I had uninstalled it and reinstalled it and the buzzing stopped anf then yesterday it came back and I tried to reinstalled it and it didn't help. ...

Aimee_T

Roadie

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet but yet I can post this message. Says I off offline. Settings NOT set to offline. Drivin

Says no internet and I'm offline. Driving me mad. Can't search but can use downloaded sings. Help. I'm premium user.

Newbie

Says no internet and I'm offline. Driving me mad. Can't search but can use downloaded sings. Help. I'm premium user.

Aimee_T

Roadie

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! Volume locked to 100% or mute irrespective of media volume

This issue appears to be exclusive to the Spotify app -- system sounds, the basic Samsung music app and YouTube all properly adjust the volume. I have tried two clean installs with no success, and have taken care to also remove / disable all equalise...

Casual Listener

This issue appears to be exclusive to the Spotify app -- system sounds, the basic Samsung music app and YouTube all properly adjust the volume. I have tried two clean installs with no success, and ha...

EnricoDandolo

Casual Listener

1537 Views

2 replies

0 likes

  • 1537 Views
  • 2 replies
  • 0 likes

Superuser Contribution Something went wrong issue fixed

For months I had on my Smartphone with SD card on which I stored off-line Spotify songs problems.All menues started up very slowly, giving me the green turning wheel which ended most of the times with " something went wrong". Most of the times I had ...

Visitor

For months I had on my Smartphone with SD card on which I stored off-line Spotify songs problems. All menues started up very slowly, giving me the green turning wheel which ended most of the times w...

Aimee_T

Roadie

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with download music

Hi! I've got a problem with the "Download music" premium function, because when I download it, it appears like non-downloaded un a few days. The first two or three days, it works well but before that, it appears like the beginning. I've become premiu...

Newbie

Hi! I've got a problem with the "Download music" premium function, because when I download it, it appears like non-downloaded un a few days. The first two or three days, it works well but before that...

Aimee_T

Roadie

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes