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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854732 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854732 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20462 Views
  • 3 replies
  • 0 likes
  • 20462 Views
  • 3 replies
  • 0 likes

My chromecast that i bought a month ago has just disappeared from my android spotify app

My chromecast that i bought a month ago has just disappeared from my android spotify app. Restarting everything does nothing help! it worked this morning now only spotify doesnt pick up the chromecast

  • Newbie
  • My chromecast that i bought a month ago has just disappeared from my android spotify app. Restarting everything does nothing   help!   it worked this morning now only spotify doesnt pic...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

How to delete offline music from my smartphone?

Hello ! I've noticed that when I untick the "Download" button of an album or a playlist in order to remove the tracks from my phone memory, they are not deleted but just not available for listening. Which folder or files should I remove from my phone...

  • Roadie
  • Hello ! 🙂 I've noticed that when I untick the "Download" button of an album or a playlist in  order to remove the tracks from my phone memory, they are not deleted but just not available for...
  • Tom
  • Community Legend
  • 636 Views
  • 5 replies
  • 1 likes
  • 636 Views
  • 5 replies
  • 1 likes

Offline music is getting deleted

For no reason I'll go back to Spotify listen to my saved songs and they are all deleted. Playlist stay it is just the albums that disappear and I'm stuck the whole day without being able to listen to my music what am I supposed to do this is awful.

  • Casual Listener
  • For no reason I'll go back to Spotify listen to my saved songs and they are all deleted. Playlist stay it is just the albums that disappear and I'm stuck the whole day without being able to listen to...
  • Adp211
  • Casual Listener
  • 189 Views
  • 2 replies
  • 1 likes
  • 189 Views
  • 2 replies
  • 1 likes

Chromecast Audio doesn't work with Spotify Android

Hi, is it just me, or Spotify for Android works horribly with ChromeCast audio?My setup - pretty **bleep** internet connection, netgear WNDR3700, Galaxy Note 5 (6.0)[1], Galaxy A3 2015 (6.0)[2], Ipad 2 (whatever OS)[2].Family account, two users [1] a...

  • Casual Listener
  • Hi, is it just me, or Spotify for Android works horribly with ChromeCast audio? My setup - pretty **bleep** internet connection, netgear WNDR3700, Galaxy Note 5 (6.0)[1], Galaxy A3 2015 (6.0)[2], Ip...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Spotify stops working on any wi-fi

The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops working some hours or songs afterwards.This happens on di...

  • Casual Listener
  • The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops workin...
  • Jlgador
  • Casual Listener
  • 273 Views
  • 4 replies
  • 0 likes
  • 273 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing after a few seconds

Spotify keep pausing after playing for 30 seconds to a minute. Not being used on any other device. I have uninstalled and reinstalled on Huawei P9 device. Any suggestions?

  • Casual Listener
  • Spotify keep pausing after playing for 30 seconds to a minute.  Not being used on any other device.  I have uninstalled and reinstalled on Huawei P9 device.  Any suggestions?
  • Joe
  • Community Legend
  • 1330 Views
  • 3 replies
  • 0 likes
  • 1330 Views
  • 3 replies
  • 0 likes

Solved!! What is that waveform image below the art cover?

So, I managed to sync some songs of the Dethalbum III to my android phone as local files, but I noticed that below the album info appears this funky waveform in red background, so I'm pretty curious about what's the app trying to tell me

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  • Regular
  • So, I managed to sync some songs of the Dethalbum III to my android phone as local files, but I noticed that below the album info appears this funky waveform in red background, so I'm pretty curious ...
  • Joe
  • Community Legend
  • 2841 Views
  • 1 replies
  • 0 likes
  • 2841 Views
  • 1 replies
  • 0 likes

Galaxy S7 Edge crashes

Helloooo,I have my Galaxy S7 Edge now for about a week and Spotify keeps on crashing my phone. The App works fine for as long as there is no notfication coming in and the phone is not in standby. My phone goes into standby after 1 minute and Spotify ...

  • Casual Listener
  • Helloooo, I have my Galaxy S7 Edge now for about a week and Spotify keeps on crashing my phone.   The App works fine for as long as there is no notfication coming in and the phone is not in s...
  • tinnedpilchards
  • Casual Listener
  • 3307 Views
  • 15 replies
  • 3 likes
  • 3307 Views
  • 15 replies
  • 3 likes

No puedo guardar música en la tarjeta SD

Solía tener mi música offline guardada en la memoria SD, pero hace unos 5 días se borraron todas y ya me aparece la opción de guardar en la SD, ayuda

  • Newbie
  • Solía tener mi música offline guardada en la memoria SD, pero hace unos 5 días se borraron todas y ya me aparece la opción de guardar en la SD, ayuda
  • DXTN
  • Regular
  • 4433 Views
  • 1 replies
  • 0 likes
  • Premium
  • 4433 Views
  • 1 replies
  • 0 likes

Spotify Android app crash when listening to song

Whenever I playing song on spotify, it suddenly crash / stop. I have to open the apps again and play the song back. I already give permission for spotify to keep awake when the phone on sleep.

  • Newbie
  • Whenever I playing song on spotify, it suddenly crash / stop. I have to open the apps again and play the song back. I already give permission for spotify to keep awake when the phone on sleep.
  • nossilla_24792
  • Newbie
  • 356 Views
  • 3 replies
  • 0 likes
  • 356 Views
  • 3 replies
  • 0 likes

premium

hi! im just wondering if after my 7 day trial, am i going to be charged after that? because i read in another article that you wont, but that was for a 48 hour trial. please note that im an android user as well.thanks!

  • Newbie
  • hi! im just wondering if after my 7 day trial, am i going to be charged after that? because i read in another article that you wont, but that was for a 48 hour trial. please note that im an android u...
  • Joe
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Keep having to download ALL my songs daily!

This has been happening for the last 2 weeks and it's driving me insane! Every morning I have to download all my songs and play lists. Why is this happening?

  • Newbie
  • This has been happening for the last 2 weeks and it's driving me insane! Every morning I have to download all my songs and play lists. Why is this happening?
  • Jacob
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Max number of downloads reached??

Why am I getting the pop-up "maximum number of downloads reached - remove songs before you can download new songs " when I barely have a couple dozen songs downloaden? I have a Premium account and plenty of free memory on my Samsung s7 edge.

  • Casual Listener
  • Why am I getting the pop-up "maximum number of downloads reached - remove songs before you can download new songs " when I barely have a couple dozen songs downloaden? I have a Premium account and pl...
  • Joe
  • Community Legend
  • 8689 Views
  • 3 replies
  • 3 likes
  • 8689 Views
  • 3 replies
  • 3 likes

Schließen

Nachdem ich Spotify beendet habe und es erneut öffne muss ich mich wieder anmeldenHilfe

  • Newbie
  • Nachdem ich Spotify beendet habe und es erneut öffne muss ich mich wieder anmelden Hilfe
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Connected Devices

Listening to Spotify on android I am constantly interrupted with a message 'you are listening on laptop-'. I'm not I'm listening on my phone anyone have any idea how to solve this it is so annoying it pops up every time I listen to a new song or try ...

  • Casual Listener
  • Listening to Spotify on android I am constantly interrupted with a message 'you are listening on laptop-'. I'm not I'm listening on my phone anyone have any idea how to solve this it is so annoying i...
  • Rharr95
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • 246 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes at startup

Hi,I have a Huawei p9 lite and since yesterday the spotify app crashes when I start it up. After I click the spotify icon it opens a black screen and then closes after a few seconds. I already tried downloading the app again, then I could log in but ...

  • Casual Listener
  • Hi, I have a Huawei p9 lite and since yesterday the spotify app crashes when I start it up. After I click the spotify icon it opens a black screen and then closes after a few seconds. I already trie...
  • asins_bralis
  • Casual Listener
  • 870 Views
  • 7 replies
  • 0 likes
  • 870 Views
  • 7 replies
  • 0 likes

I can´t play my Daily Mix.

Hi, When I press on a song, the app doesn't do anything. I can play my playlist without a problem.

  • Casual Listener
  • Hi,   When I press on a song, the app doesn't do anything. I can play my playlist without a problem. 
  • 512 Views
  • 0 replies
  • 2 likes
  • 512 Views
  • 0 replies
  • 2 likes

No Equalizer on Android!

Hi, Following problem and although I have a new Huawei Y330 displayed with Android 4.2.2, but in the settings is to me no equalizer. How So? And what I can possibly do so I have one? Thanks for Help

  • Visitor
  • Hi,    Following problem and although I have a new Huawei Y330 displayed with Android 4.2.2, but in the settings is to me no equalizer. How So? And what I can possibly do so I have one? ...
  • jmorris5181
  • Newbie
  • 10120 Views
  • 2 replies
  • 2 likes
  • 10120 Views
  • 2 replies
  • 2 likes

Premium isn´t applying in my device (android)

Recently a purchased a gift card and renovated my premium account. I did this in my computer, and it worked perfectly. But in my phone (android) it´s still a normal basic account. I tried logging out, and closing the app but it still doesn´t work. HE...

  • Newbie
  • Recently a purchased a gift card and renovated my premium account. I did this in my computer, and it worked perfectly. But in my phone (android) it´s still a normal basic account. I tried logging out...
  • Robert_W
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Playlist Offline

I have the premium version. I'm down my playlist, but when I'm offline it appears as unavailable. What to do?

  • Newbie
  • I have the premium version. I'm down my playlist, but when I'm offline it appears as unavailable. What to do?
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes