Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410263 Views

554 replies

37 likes

Account
Free
  • 410263 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8954 Views

0 replies

7 likes

  • 8954 Views
  • 0 replies
  • 7 likes

Remote device try to control my account

When playing my account another device (someones iphone) conect and take control of what i am listening. I have wifi and bluetooth turned off but the other device still controlling and also the othef user deleted my playlists. How that is posible ???...

Newbie

When playing my account another device (someones iphone) conect and take control of what i am listening. I have wifi and bluetooth turned off but the other device still controlling  and also the...

Joe

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Spotify started playing music when I was listening to Play Music

So, before I went out, I was listening to Neil Young Unplugged album on spotify. I quit spotify before going out for a walk. While out, I started listening to Floyd's Wish you were here on Play Music. At a certain point, spotify took over audio focus...

Community Legend

So, before I went out, I was listening to Neil Young Unplugged album on spotify. I quit spotify before going out for a walk. While out, I started listening to Floyd's Wish you were here on Play Music...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is not working on a Asus Zenfone 2

Hi all, I have an Asus Zenfone 2 with a premium family account. The problem is that I'm not able to use Spotify unless I restart the mobile. I have tried using the delete cache option, also I go to the applications options and delete data but it gets...

Casual Listener

Hi all,  I have an Asus Zenfone 2 with a premium family account.   The problem is that I'm not able to use Spotify unless I restart the mobile. I have tried using the delete cache option...

javierf55

Casual Listener

1543 Views

2 replies

0 likes

asus zenfone
blocked
not working
  • 1543 Views
  • 2 replies
  • 0 likes

Offline Mode: Music has interruptions

Hi, with Spotify Premium All my Devices when I Play music un office Mode The music hace interruptions like Scratch disk. Not all the music, but a lot of this. Igual try only download in the internal memory, but is the same in the SD card. I have the ...

Newbie

Hi, with Spotify Premium All my Devices when I Play music un office Mode The music hace interruptions like Scratch disk. Not all the music, but a lot of this. Igual try only download in the internal ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Trava nos 4 segundos

Tenho um Moto G3 play e minha conta é premium. As musicas do spotify travam nos 4 segundos de reprodução. Ja desinstalei e fiz uma instalação limpa, mas o problema persiste. Não sei mais o que fazer.

Casual Listener

Tenho um Moto G3 play e minha conta é premium. As musicas do spotify travam nos 4 segundos de reprodução. Ja desinstalei  e fiz uma instalação limpa, mas o problema persiste. Não sei mais o...

edilsongon

Casual Listener

6255 Views

6 replies

2 likes

  • 6255 Views
  • 6 replies
  • 2 likes

Downloaded albums

Why do I keep losing my downloaded albums? This has happened several times and is really starting to get to me! The albums are still there, however I need to download every single one AGAIN! Not all data is lost as it never happens with my downloaded...

Casual Listener

Why do I keep losing my downloaded albums? This has happened several times and is really starting to get to me! The albums are still there, however I need to download every single one AGAIN! Not all ...

Smee1312

Casual Listener

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Músicas offline no cartão SD

Não consigo salvar as músicas que eu baixo no cartão SD do meu celular (o modelo do celular é Moto G4 Play e o SD é um SanDisk classe 4)

Newbie

Não consigo salvar as músicas que eu baixo no cartão SD do meu celular (o modelo do celular é Moto G4 Play e o SD é um SanDisk classe 4)

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Sd

No me detecta el almacenamiento SD    

Casual Listener

No me detecta el almacenamiento SD       

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Help me find a song!

The lyric is something like ' I'll wait for youuu' he sang it in a chilled voice and sang youuu in a bit of high voiced. The music video was in black and white, not fully I dont think. He had blonde hair and a beard. Heard it today the puregym.

Newbie

The lyric is something like ' I'll wait for youuu' he sang it in a chilled voice and sang youuu in a bit of high voiced. The music video was in black and white, not fully I dont think. He had blonde ...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Superuser Contribution Suggested Songs Only!

Recently Spotify has been slowly decreasing the amount of music you want to listen too, and have saved, and increasing the "suggested songs" they want to play. Today after updating however I was very displeased to see that now I can no longer even li...

Newbie

Recently Spotify has been slowly decreasing the amount of music you want to listen too, and have saved, and increasing the "suggested songs" they want to play. Today after updating however I was very...

Leonardo

Roadie

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution My phone doesnt have radio feature

I using spotify for a wile and i notice that my phon dont have a radio button,daily mixes too.Did i need to activate premium too use this feature???

Visitor

I using spotify for a wile and i notice that my phon dont have a radio button,daily mixes too.Did i need to activate premium too use this feature???

Leonardo

Roadie

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to device

HiI got my brand new Bluesound Node2 connected to my Spotify and it worked fine until today. But now my Spotify will not connect to my Bluesound Node2.I have tried to reboot my Bluesound and uninstall both apps. I have even tried to connect with my w...

Newbie

Hi I got my brand new Bluesound Node2 connected to my Spotify and it worked fine until today. But now my Spotify will not connect to my Bluesound Node2. I have tried to reboot my Bluesound and unin...

Leonardo

Roadie

1043 Views

1 replies

0 likes

  • 1043 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add support for Google ChromeCast

Latest update to Android Spotify now causing Chromecast 1st generation to freeze after casting. Rebootting Android, rebooting Chromecast, FDR for Chromecast and cache delete and reinstall all did not solve. Other apps still casting correctly so Spoti...

Newbie

Latest update to Android Spotify now causing Chromecast 1st generation to freeze after casting. Rebootting Android, rebooting Chromecast, FDR for Chromecast and cache delete and reinstall all did not...

Leonardo

Roadie

483 Views

1 replies

1 likes

  • 483 Views
  • 1 replies
  • 1 likes

Superuser Contribution Duplicate Apps On Phone?!?

Hey everyone I need some help please, I've had Spotify for years & for some odd reason I have 2 Spotify Apps on my phone, they both open up the Spotify app though & I've tried uninstalling & reinstalling Spotify & it works but after a few minutes a d...

Casual Listener

Hey everyone I need some help please, I've had Spotify for years &  for some odd reason I have 2 Spotify Apps on my phone, they both open up the Spotify app though & I've tried uninstall...

Leonardo

Roadie

6154 Views

3 replies

0 likes

  • 6154 Views
  • 3 replies
  • 0 likes

Superuser Contribution layout diff

So my friend has a iphone and a nice layout, but i have andriond im 2 versions up and have this **bleep**ty layout when do i get the new one

Casual Listener

So my friend has a iphone and a nice layout, but i have andriond im 2 versions up and have this **bleep**ty layout when do i get the new one

Leonardo

Roadie

569 Views

3 replies

0 likes

  • 569 Views
  • 3 replies
  • 0 likes

Problemas con la app

Hola! Tengonun huawei y530 quebllevo utilizándola hace unas semanas con spotify...él problema esta en que se cierra cada vez que salgo, ejemploPongo a reproducir una canción y quiero contestar un mensaje, me salgo para contestar y es al instante o un...

Newbie

Hola!  Tengonun huawei y530 quebllevo utilizándola hace unas semanas con spotify... él problema esta en que se cierra cada vez que salgo, ejemplo Pongo a reproducir una canción y quiero conte...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution Use local files from my PC to download in my Android is not work

I am trying to make a new playlist from my local files to download to my Android Phone but when I check ''download'' in my phone these songs are not downloaded

Newbie

I am trying to make a new playlist from my local files to download to my Android Phone but when I check ''download'' in my phone these songs are not downloaded 

Leonardo

Roadie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more sound onChromecast

Since the last update there is no more sound via chromecast...Chromecast works perfectly with YouTube...

Casual Listener

Since the last update there is no more sound via chromecast... Chromecast works perfectly with YouTube...

Leonardo

Roadie

616 Views

4 replies

2 likes

  • 616 Views
  • 4 replies
  • 2 likes

Can't play a certain album

Hello,I can't play a certain album. To be more specific there is a certain album that I can't even find through search. I find it when I search for it on another device with a different account. Even if I share this album to myself I can't get to pla...

Casual Listener

Hello, I can't play a certain album. To be more specific there is a certain album that I can't even find through search. I find it when I search for it on another device with a different account. Ev...

ProDask

Casual Listener

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Offline music

I purchased premium so I can listen to music without having wifi, but when I select my playlist it says my playlist is not available. I had already downloaded all my songs in "your library". What do I need to do to listen to my playlist offline?

Newbie

I purchased premium so I can listen to music without having wifi, but when I select my playlist it says my playlist is not available.  I had already downloaded all my songs in "your library". &...

Titox

Roadie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes