Announcements

Help Wizard

Step 1

NEXT STEP

Country Settings won't let me install Spotify Music

Country Settings won't let me install Spotify Music

Hello everyone

 

I used to have Spotify on my Iphone. This April I bought the Samsung Galaxy S5 and Spotify worked properly until the new Update (Spotify Music) arrived. Since then I can't install the app because of my country situation. I didn't move away, still living in Liechtenstein, which is supposed to be supported by Spotify. I even tried to download it on my vacation in different countries like Finland, Sweden, Denkmark, Switzerland and Austria but still, didn't get the permission to download it because of my location. There must be something wrong?

 

Is there something which could help me out?

 

Thanks for the help.

Reply
2 Replies

Hi, have you checked the country in your account at www.spotify.com/account

If that's all correct then I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Spotify support in Spanish does not help me I am Australian & read & write in English. How can such a large company have such terrible software & service. I refuse to be bullied into upgrading my account I would rather switch to Tidal or Apple. I will not be bullied by corporate thugs.

Suggested posts