Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Im premium spotify user and I have offline playlists and these playlists contains 1500+ song. I keep these musics because Im using metro in my country. I bought premium for this reason.And with last update I think spotify suddenly deletes my offline ...
Im premium spotify user and I have offline playlists and these playlists contains 1500+ song. I keep these musics because Im using metro in my country. I bought premium for this reason. And with l...
Casual Listener
7776 Views
42 replies
23 likes
I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the bluetotth connection is working. It just displays PAUSE.But ...
I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the ...
Community Legend
800 Views
4 replies
0 likes
My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card.Anyone please.
My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card. Anyone please.
Community Legend
525 Views
1 replies
1 likes
Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead of searching through 100s of playlists.
Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead o...
Roadie
1095 Views
4 replies
0 likes
Hi So this might be a strange use-case, I am open to suggestions on if I can achieve this in another way. Anyway, my regular listening/music discovery pattern is that I have one massive playlist (1500+ songs) which I listen to from the top. I add new...
Hi So this might be a strange use-case, I am open to suggestions on if I can achieve this in another way. Anyway, my regular listening/music discovery pattern is that I have one massive play...
Newbie
1909 Views
3 replies
3 likes
I currently have a family membership with spotify. Main account and a sub-account. Both are shared between 4 family members. I want to copy a Playlist from the main account to the sub account and then be able to add to it.Right now, I have the Playli...
I currently have a family membership with spotify. Main account and a sub-account. Both are shared between 4 family members. I want to copy a Playlist from the main account to the sub account and the...
Regular
859 Views
4 replies
0 likes
Please, please help me do two things:1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and2. get the phone app to find my local music files that had been imported to the online ver of Spotify (and previousl...
Please, please help me do two things: 1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and 2. get the phone app to find my local music ...
Not applicable
656 Views
4 replies
0 likes
Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "unset".I have an LG G3 running stock Android 5.0.Any...
Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "u...
342 Views
0 replies
0 likes
Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc.On a related note, the chance to assign specific subcategories to our playlists for e...
Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc. On a related note, the chance to...
408 Views
0 replies
0 likes
Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on without a pc?
Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on w...
Casual Listener
19256 Views
4 replies
0 likes
How i can chance my Profile picture?
How i can chance my Profile picture?
Spotify Star
471 Views
1 replies
0 likes
Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi cuenta Free.!!! Los pagos se siguen realizando como...
Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi ...
Spotify Star
427 Views
2 replies
0 likes
I use the free version.when i start a playlist then it just repeat one song non-stop. How can this be fixed?
I use the free version.when i start a playlist then it just repeat one song non-stop. How can this be fixed?
Community Legend
700 Views
4 replies
0 likes
Hi all, I was curious if anyone knew how exactly Spotify syncs songs over WiFi. Does it do it using an ad-hoc connection similar to Apple Airdrop (where songs are sent from the computer to the router, and then to my phone without ever actually "touch...
Hi all, I was curious if anyone knew how exactly Spotify syncs songs over WiFi. Does it do it using an ad-hoc connection similar to Apple Airdrop (where songs are sent from the computer to t...
Spotify Star
334 Views
1 replies
0 likes
Hello,Could anyone tell me why Spotify stops when I use another app sometimes ?As a new user, I'm really disappointed...Thanks.
Hello, Could anyone tell me why Spotify stops when I use another app sometimes ? As a new user, I'm really disappointed... Thanks.
Community Legend
500 Views
2 replies
0 likes
Hey, i have a problem with my spotify app. I am syncing some tracks from my Desktop PC via WIFI to my Phone.I can play them, but when the track is ending the playlist stops.In older Version i havent got this problem - I was able to play tracks from t...
Hey, i have a problem with my spotify app. I am syncing some tracks from my Desktop PC via WIFI to my Phone. I can play them, but when the track is ending the playlist stops. ...
338 Views
0 replies
0 likes
Hi, Following problem and although I have a new Huawei Y330 displayed with Android 4.2.2, but in the settings is to me no equalizer. How So? And what I can possibly do so I have one? Thanks for Help
Hi, Following problem and although I have a new Huawei Y330 displayed with Android 4.2.2, but in the settings is to me no equalizer. How So? And what I can possibly do so I have one? ...
Newbie
10551 Views
2 replies
2 likes
I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in strong signal. The sync browsing, and control all is working.. au...
I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in...
Regular
1364 Views
4 replies
0 likes
Hi I have been runnning spotify premium on a Nexus 4 (android 5.0) and the songs will randomly start to go glitchy and skip to another song. This is also not the next song in the album sequence but rather a random song. I then switched to a nexus 5 r...
Hi I have been runnning spotify premium on a Nexus 4 (android 5.0) and the songs will randomly start to go glitchy and skip to another song. This is also not the next song in the album seque...
Casual Listener
653 Views
2 replies
0 likes
