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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857547 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857547 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21619 Views
  • 3 replies
  • 0 likes
  • 21619 Views
  • 3 replies
  • 0 likes

Songs only play for second and then pause

Opened my android Spotify this morning and no matter what song I click it plays for a second and then pauses on its own. When I press play again it does it again. Removed and downloaded again. Still has the issue except now i have to download my offl...

  • Casual Listener
  • Opened my android Spotify this morning and no matter what song I click it plays for a second and then pauses on its own. When I press play again it does it again. Removed and downloaded again. Still ...
  • Daniel
  • Community Legend
  • 4401 Views
  • 5 replies
  • 0 likes
  • 4401 Views
  • 5 replies
  • 0 likes

Still getting advertisements with paid version and all notifications turned off.

I have all notifications turned off in the android app settings i have the paid version i keep getting spam from spotify being pushed in notifications how do I stop this garbage?

  • Music Fan
  • I have all notifications turned off in the android app settings i have the paid version   i keep getting spam from spotify being pushed in notifications   how do I stop this garba...
  • Daniel
  • Community Legend
  • 224 Views
  • 2 replies
  • 0 likes
  • 224 Views
  • 2 replies
  • 0 likes

Solved!! HTC one Max since last update help!!!!!!

Since the lateset update on my (Sprint) HTC One Max, every so often opening the program will reboot my phone, constently downloads playlist over and over and over again, stops in the middle of songs. I have restored my phone to factory everything. Di...

  • Casual Listener
  • Since the lateset update on my (Sprint) HTC One Max, every so often opening the program will reboot my phone,  constently downloads playlist over and over and over again, stops in the middle of ...
  • Whitetiger74
  • Casual Listener
  • 471 Views
  • 3 replies
  • 0 likes
  • 471 Views
  • 3 replies
  • 0 likes

How to use with chromecast?

How can I let the Android App stream to Chromecast?

  • Regular
  • How can I let the Android App stream to Chromecast?
  • shayla4design
  • Newbie
  • 818 Views
  • 4 replies
  • 1 likes
  • 818 Views
  • 4 replies
  • 1 likes

Qualità audio

IMPOSTAZIONI - Streaming: qualità normale; Scarica: qualità massima. Scaricando così, la qualità sarà massima o normale visto che lo streaming è impostato normale? Grazie./// SETTINGS - Streaming: normal quality; Download: maximum quality. Downloadin...

  • Casual Listener
  • IMPOSTAZIONI - Streaming: qualità normale; Scarica: qualità massima. Scaricando così, la qualità sarà massima o normale visto che lo streaming è impostato normale? Grazie./// SETTINGS - Streaming...
  • Angelo89GF
  • Casual Listener
  • 413 Views
  • 6 replies
  • 0 likes
  • 413 Views
  • 6 replies
  • 0 likes

Black music title on dark grey background

Phone: LG G3 Android: 5.0 Lollipop Spotify version: 1.7.0.830 The title says for itself. Below there's a screenshot from what I'm saying. This again raises the requests for ability of changing the color scheme. There are tons of topics here from Apri...

  • Casual Listener
  • Phone: LG G3 Android: 5.0 Lollipop Spotify version: 1.7.0.830   The title says for itself. Below there's a screenshot from what I'm saying. This again raises the requests for ability o...
  • alfablac
  • Casual Listener
  • 748 Views
  • 4 replies
  • 0 likes
  • 748 Views
  • 4 replies
  • 0 likes

Solved!! I cannot play online tracks I press play and stop immediately

I am unable to play any tracks while online. if I press play it stops right away. I have to press repeatedly to connect. I have tried this on several devices including iPods and androids and PC same result. offline works okay.

  • Casual Listener
  • I am unable to play any tracks while online. if I press play it stops right away. I have to press repeatedly to connect. I have tried this on several devices including iPods and androids and PC same...
  • majjak
  • Casual Listener
  • 2796 Views
  • 5 replies
  • 0 likes
  • 2796 Views
  • 5 replies
  • 0 likes

Offline playlist synronization greyed out on server songs one only 1 device

Need some advice here. I have a Note 4 and several songs in the playlists that were imported from an import of my iTunes playlists are greyed out. The interesting part is they are all available in Sonos as well as a Samsung tablet that I have. So on ...

  • Casual Listener
  • Need some advice here. I have a Note 4 and several songs in the playlists that were imported from an import of my iTunes playlists are greyed out. The interesting part is they are all available in So...
  • Daniel
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Spotify on Android didn't see song that are visible on PC

Hi everyone, I've just noticed this issue. Some songs are visible on PC app and internet browsers aren't visibile on my android smartphone app. I've made a playlist from the PC and i've sync it to the smartphone, but i didn't see some songs even if i...

  • Newbie
  • Hi everyone,   I've just noticed this issue. Some songs are visible on PC app and internet browsers aren't visibile on my android smartphone app. I've made a playlist from the PC and i've sy...
  • Daniel
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

App doesn't start anymore

Hey guys, hope s.one can help me! My Nexus 5 told me that my memory ist almost full. I had lots of music available offline so that I deleted Cache and Data from the spotify app. After that the app never starten again und my mobile sometimes stops wor...

  • Visitor
  • Hey guys, hope s.one can help me! My Nexus 5 told me that my memory ist almost full. I had lots of music available offline so that I deleted Cache and Data from the spotify app. After that the app ne...
  • Daniel
  • Community Legend
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

spotify account

When i use spotify and try to search for music it says "oops something went wrong..." And all my playlists and starred music is gone! I cant access my account and when i try browse i cant load any music. Please help! Im using android 4.4.2

  • Newbie
  • When i use spotify and try to search for music it says "oops something went wrong..." And all my playlists and starred music is gone! I cant access my account and when i try browse i cant load any mu...
  • Daniel
  • Community Legend
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Syncing my starred playlist fills the entire phone storage

I have a starred list that is not huge by most standards: 1700 songs or so. It's too large to fit in the available storage on my phone which is 4 or 5 GB (some of the files are local files which are probably a bit bigger than the low-bitrate ones Spo...

  • Music Fan
  • I have a starred list that is not huge by most standards: 1700 songs or so. It's too large to fit in the available storage on my phone which is 4 or 5 GB (some of the files are local files which ar...
  • Daniel
  • Community Legend
  • 346 Views
  • 4 replies
  • 0 likes
  • 346 Views
  • 4 replies
  • 0 likes

wont let me log in

I try to use the Login with Facebook button but it keeps saying either facebook error or no network connection. Only problem is every other app that needs Facebook to login or internet works just fine. I try putting in my password and normal login ev...

  • Newbie
  • I try to use the Login with Facebook button but it keeps saying either facebook error or no network connection. Only problem is every other app that needs Facebook to login or internet works just fin...
  • Daniel
  • Community Legend
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Solved!! Spotify changes the song

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song.What can I do?It's a bug or only happens to free users?

  • Community Legend
  • I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song. What can I do? I...
  • MichaelW
  • Community Legend
  • 463 Views
  • 1 replies
  • 1 likes
  • Free
    song
    Spotify
  • 463 Views
  • 1 replies
  • 1 likes

no interner connection when im online

My Spotify kept saying I was offline when I have no prnolems with doing ananything else online. I uninstalled the app, reinstalled and now when I go to log back I'm it says no internet connection! I have an m8 if maybe that makes a difference. I also...

  • Newbie
  • My Spotify kept saying I was offline when I have no prnolems with doing ananything else online. I uninstalled the app, reinstalled and now when I go to log back I'm it says no internet connection! I ...
  • Daniel
  • Community Legend
  • 280 Views
  • 4 replies
  • 0 likes
  • 280 Views
  • 4 replies
  • 0 likes

Musics do not appear

I can not see my musics in my device (smartphone android). I have already connect the PC to the phone in the same wifi, but only the playlists are shown.

  • Newbie
  • I can not see my musics in my device (smartphone android). I have already connect the PC to the phone in the same wifi, but only the playlists are shown. 
  • Daniel
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Android and Bluetooth don't work like expect from last update

Hello everyone, I have problem since last update. I usually use Spotify for Android with my phone and my car stereo thru bluetooth. After last update 24 sep 2014(I think) buttons for controlling the songs - next/prev/play/pause stopped working. Befor...

  • Regular
  • Hello everyone,   I have problem since last update. I usually use Spotify for Android with my phone and my car stereo thru bluetooth. After last update 24 sep 2014(I think) buttons for c...
  • Ficho
  • Regular
  • 2217 Views
  • 8 replies
  • 0 likes
  • 2217 Views
  • 8 replies
  • 0 likes

playin spotify on the go

Why and how do I stop Spotify from pausing and stopping after Just two songs play while on the bluetooth in my car? ? It's so inconvenient, and annoying. Even after I hit shuffle play to try and get the music back it will not play. Please help!

  • Newbie
  • Why and how do I stop Spotify from pausing and stopping after Just two songs play while on the bluetooth in my car? ? It's so inconvenient, and annoying. Even after I hit shuffle play to try and get ...
  • Daniel
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Samsung S4, I open app and get a blank blank screen.

This week my Spotify app has been inoperable. I open the app, and have a blank black screen with the Spotify symbol at the top left corner of the screen. Then it says Spotify as unfortunately stopped working and I will send a report. But it "stops wo...

  • Casual Listener
  • This week my Spotify app has been inoperable. I open the app, and have a blank black screen with the Spotify symbol at the top left corner of the screen. Then it says Spotify as unfortunately stopped...
  • Daniel
  • Community Legend
  • 3176 Views
  • 7 replies
  • 0 likes
  • 3176 Views
  • 7 replies
  • 0 likes