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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110658 Views

26 replies

3 likes

  • 110658 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222775 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222775 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579621 Views

79 replies

3 likes

  • 579621 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477402 Views

577 replies

40 likes

Account
Free
  • 477402 Views
  • 577 replies
  • 40 likes

spotify app continually access network by data connection when phone enter sleep mode

Dear developer, We download the Spotify(Android version:3.0.0.1124) from market and login, and listen to some music for a while,then pause music, and go to Home Screen and enter sleep mode by pressing power key. We find the spotify app continually ac...

Newbie

Dear developer,    We download the Spotify(Android version:3.0.0.1124) from market and login, and listen to some music for a while,then pause music, and go to Home Screen and enter sleep m...

DannyFL

Roadie

2134 Views

1 replies

0 likes

  • 2134 Views
  • 1 replies
  • 0 likes

Playlists constantly disable offline and always downloading

I am at the end of my tether. Sicne the security uipdate 4 months ago, on Android my playlists happily download and use GBs of data. I only 20 playlists that are offline. They work for a single session. When I go back in, they are no longer offline. ...

Casual Listener

I am at the end of my tether.  Sicne the security uipdate 4 months ago, on Android my playlists happily download and use GBs of data. I only 20 playlists that are offline.  They work for a ...

callandy

Casual Listener

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

HELP! Spotify crashes on Galaxy S4 Lollipop

Hi!I have Spotify version 3.1.0.1117 on my S4 with Lillipop 5.0.1.When I start the app its just black and the messege "Spotify has stopped" appears. Tryed to re-install Spotify and delete the files from the Android-folder but it won't delete! Whats w...

Casual Listener

Hi! I have Spotify version 3.1.0.1117 on my S4 with Lillipop 5.0.1. When I start the app its just black and the messege "Spotify has stopped" appears.   Tryed to re-install Spotify and delet...

ShatteredEnigma

Regular

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

shuffle play

Can someone please inform me if there is a way to shuffle through all my offline playlists and albums.

Newbie

Can someone please inform me if there is a way to shuffle through all my offline playlists and albums.

Skellingtor

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Note 4 Sticky Notification and Lock Screen Controls not working

Hello. I recently got the Note 4 from T Mobile and downloaded Spotify. However when I started using it I noticed something wrong with the sticky notification telling you the song and controls and also the controls on my lock screen. Whenever I press ...

Newbie

...ttps://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/33466 I have tried disabling music controllers like Milk and Google Music but it doesn't do anything. Is t...

anderslau

Newbie

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Solved!! Syncing Spotify tracks to a third party playlist

I would like to be able to put my Spotify tracks on another playlist on my phone. I pay for Spotify premium, so I can listen to my music on my phone, even when I'm offline. The problem is that I really, really like Taylor Swift. Since-for whatever re...

Newbie

I would like to be able to put my Spotify tracks on another playlist on my phone. I pay for Spotify premium, so I can listen to my music on my phone, even when I'm offline. The problem is that I real...

LordRollin

Community Legend

2358 Views

2 replies

0 likes

  • 2358 Views
  • 2 replies
  • 0 likes

Solved!! Unwanted playlists

Hello everyone, I hope someone can shine some light on this *little issue I'm having.I have premium Spotify and never had a problem until last week and still continues.When I open Spotify on my Android devices and iphone I have extra playlists that I...

Casual Listener

Hello everyone, I hope someone can shine some light on this *little issue I'm having. I have premium Spotify and never had a problem until last week and still continues. When I open Spoti...

lzgn4

Casual Listener

2985 Views

6 replies

0 likes

  • 2985 Views
  • 6 replies
  • 0 likes

Spotify doesn't work on my phone

I can't get the Spotify app to work. The problem appears to be caused By a Mcdonald's advert that has a video on it. Everytime that ad comes up, it freezes Android, and I have to restart my phone. I can't listen any music at all because the mcdonald'...

Casual Listener

I can't get the Spotify app to work. The problem appears to be caused By a Mcdonald's advert that has a video on it. Everytime that ad comes up, it freezes Android, and I have to restart my phone. I ...

randomrespect

Casual Listener

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
  • 0 likes

Solved!! Stuck at logging in screen

Just bought the new galaxy s6 there and installed Spotify but i kept on getting stuck at the logging in screen..... I use my facebook account to log in. when i click log in with facebook the phone just kept on loading says "logging in please wait".Th...

Regular

Just bought the new galaxy s6 there and installed Spotify but i kept on getting stuck at the logging in screen..... I use my facebook account to log in. when i click log in with facebook the phone ju...

DannyFL

Roadie

9578 Views

6 replies

0 likes

  • 9578 Views
  • 6 replies
  • 0 likes

Removing a song on an offline playlist?

Hi guys, Recently upgraded to premium (best decision). I have a playlist for commuting to work which I've taken offline. Don't want to use any data. I reguarly remove songs from that playlist and add more. My question is: when I remove a song from an...

Casual Listener

Hi guys,   Recently upgraded to premium (best decision).   I have a playlist for commuting to work which I've taken offline. Don't want to use any data. I reguarly remove songs from tha...

DannyFL

Roadie

1461 Views

3 replies

0 likes

  • 1461 Views
  • 3 replies
  • 0 likes

Lagging app and or slow

I reinstalled the app. Tried everything. Songs take forever to change and the app itself is very slow and laggy. Plus the Bluetooth sucks through vehicle play

Casual Listener

I reinstalled the app. Tried everything. Songs take forever to change and the app itself is very slow and laggy. Plus the Bluetooth sucks through vehicle play

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Can't Save songs to SD cards

Hey, I am trying to download music on my phone before I go away. But I cannot figure out how to download it onto my SD Card rather than my internal storage. Is it possible to change this? If so how? Thanks in advance!!

Visitor

Hey,   I am trying to download music on my phone before I go away.   But I cannot figure out how to download it onto my SD Card rather than my internal storage.   Is it possible ...

user-removed

Not applicable

658 Views

2 replies

0 likes

  • 658 Views
  • 2 replies
  • 0 likes

Solved!! Radio - Previously liked songs don't show liked when played again

Today I liked a song using playlist radio and it added to my Liked from Radio playlist which is fine. Now fast forward 5 hours later that same song came on again still playing on radio and the thumbs up icon didn't show that I previously liked it. So...

Regular

Today I liked a song using playlist radio and it added to my Liked from Radio playlist which is fine. Now fast forward 5 hours later that same song came on again still playing on radio and the thumbs...

cbryan79

Casual Listener

7310 Views

13 replies

4 likes

  • 7310 Views
  • 13 replies
  • 4 likes

Problems with Spotify and eTeknix homepage

When I'm listening to music and browsing the site www.eteknix.com the song always stops after a while and the player closes down.I doesn't give me any crash report or anything.If anyone else got the same problem, it would be great to know.

Casual Listener

When I'm listening to music and browsing the site www.eteknix.com the song always stops after a while and the player closes down. I doesn't give me any crash report or anything. If anyone else go...

velihukka

Casual Listener

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

Infamous spotify pausing issue

So I've been dealing with this issue for about 24 hours now. I tried every suggestion on the community and web. Uninstalled, deleted folders, reinstalled, logged out all sessions, changed my password, formatted my SD card, restored my phone to stock ...

Casual Listener

So I've been dealing with this issue for about 24 hours now.  I tried every suggestion on the community and web.  Uninstalled, deleted folders, reinstalled, logged out all sessions, changed...

bbohica

Casual Listener

954 Views

2 replies

0 likes

Pausing playback
  • 954 Views
  • 2 replies
  • 0 likes

Search button in main menu missing in newest Android update (3.1.0.1117)

Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could not find any way to search. So I resorted to going...

Casual Listener

Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could...

TiGWolf

Casual Listener

8587 Views

12 replies

14 likes

  • 8587 Views
  • 12 replies
  • 14 likes

Offline content filter

Is it just me but I can't find the option to only show playlists that have been downloaded. I've got lots of folders and playlists and would like only downloaded to be shown..

Roadie

Is it just me but I can't find the option to only show playlists that have been downloaded. I've got lots of folders and playlists and would like only downloaded to be shown.. 

user-removed

Not applicable

1471 Views

5 replies

2 likes

  • 1471 Views
  • 5 replies
  • 2 likes

no offline use for some local files

About 30% of my songs (from the playlists that have my Local Files) stay greyed out when offline and they won't download. I am assuming these are songs Spotify are not authorized to play, but Spotify is supposed to play/download any non protected Loc...

Regular

 About 30% of my songs (from the playlists that have my Local Files) stay greyed out when offline and they won't download. I am assuming these are songs Spotify are not authorized to play, but S...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

stored music files issue

I am a Premium user and have been noticing that time to time Spotify tries to download all my stored music files again. Does anyone know how to solve this? Thanks in advance.

Newbie

I am a Premium user and have been noticing that time to time Spotify tries to download all my stored music files again. Does anyone know how to solve this?   Thanks in advance.

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Sony Z3 to digifunk

How do I get spotify to play on my digifunk with a sono Z3 phone? An iPhone 4s works with airplay fine.Any help would be appreciated?Thanks

Casual Listener

How do I get spotify to play on my digifunk with a sono Z3 phone? An iPhone 4s works with airplay fine. Any help would be appreciated? Thanks

Davidoff-5

Casual Listener

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes