Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have a HTC One M8, it has recently upgraded to new software. Spotify has also recently updated.Since this, my app freezes while loading anything and I have to reset my device for it to work again.I have uninstalled the app and downloaded it again b...
I have a HTC One M8, it has recently upgraded to new software. Spotify has also recently updated. Since this, my app freezes while loading anything and I have to reset my device for it to work aga...
Newbie
662 Views
2 replies
0 likes
HiI have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and again list is empty. All devices in the same wifi netwo...
Hi I have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and ag...
Casual Listener
1873 Views
3 replies
0 likes
Just as the title suggests.Ever since the last two updates on Android (I think two? This has been an issue for two weeks), I haven't been able to swipe from Right to Left to skip a song on my playlist. It works if Repeat is Off, or Repeat is set to o...
Just as the title suggests. Ever since the last two updates on Android (I think two? This has been an issue for two weeks), I haven't been able to swipe from Right to Left to skip a song on my playl...
Music Fan
1573 Views
2 replies
0 likes
Hiya, I have a Galaxy S5 running spotify premium, as well as spotify desktop on my laptop. Just purchased a Marantz NA6005 network audio player, all devices connnected to the same wifi network for definite. In the Android app, the NA6005 doesn't appe...
Hiya, I have a Galaxy S5 running spotify premium, as well as spotify desktop on my laptop. Just purchased a Marantz NA6005 network audio player, all devices connnected to the same w...
Casual Listener
1386 Views
2 replies
0 likes
Im premium spotify user and I have offline playlists and these playlists contains 1500+ song. I keep these musics because Im using metro in my country. I bought premium for this reason.And with last update I think spotify suddenly deletes my offline ...
Im premium spotify user and I have offline playlists and these playlists contains 1500+ song. I keep these musics because Im using metro in my country. I bought premium for this reason. And with l...
Casual Listener
8117 Views
42 replies
23 likes
I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the bluetotth connection is working. It just displays PAUSE.But ...
I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the ...
Community Legend
827 Views
4 replies
0 likes
My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card.Anyone please.
My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card. Anyone please.
Community Legend
535 Views
1 replies
1 likes
Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead of searching through 100s of playlists.
Hi, there should be an option for choosing ONLY downloaded music to see on device.. Hasn't there been this option before? I really miss it.. Would be very convenient when 'on the go'.. instead o...
Roadie
1121 Views
4 replies
0 likes
Hi So this might be a strange use-case, I am open to suggestions on if I can achieve this in another way. Anyway, my regular listening/music discovery pattern is that I have one massive playlist (1500+ songs) which I listen to from the top. I add new...
Hi So this might be a strange use-case, I am open to suggestions on if I can achieve this in another way. Anyway, my regular listening/music discovery pattern is that I have one massive play...
Newbie
1966 Views
3 replies
3 likes
I currently have a family membership with spotify. Main account and a sub-account. Both are shared between 4 family members. I want to copy a Playlist from the main account to the sub account and then be able to add to it.Right now, I have the Playli...
I currently have a family membership with spotify. Main account and a sub-account. Both are shared between 4 family members. I want to copy a Playlist from the main account to the sub account and the...
Regular
899 Views
4 replies
0 likes
Please, please help me do two things:1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and2. get the phone app to find my local music files that had been imported to the online ver of Spotify (and previousl...
Please, please help me do two things: 1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and 2. get the phone app to find my local music ...
Not applicable
675 Views
4 replies
0 likes
Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "unset".I have an LG G3 running stock Android 5.0.Any...
Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "u...
356 Views
0 replies
0 likes
Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc.On a related note, the chance to assign specific subcategories to our playlists for e...
Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc. On a related note, the chance to...
417 Views
0 replies
0 likes
Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on without a pc?
Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on w...
Casual Listener
19314 Views
4 replies
0 likes
How i can chance my Profile picture?
How i can chance my Profile picture?
Spotify Star
485 Views
1 replies
0 likes
Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi cuenta Free.!!! Los pagos se siguen realizando como...
Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi ...
Spotify Star
445 Views
2 replies
0 likes
I use the free version.when i start a playlist then it just repeat one song non-stop. How can this be fixed?
I use the free version.when i start a playlist then it just repeat one song non-stop. How can this be fixed?
Community Legend
726 Views
4 replies
0 likes
Hi all, I was curious if anyone knew how exactly Spotify syncs songs over WiFi. Does it do it using an ad-hoc connection similar to Apple Airdrop (where songs are sent from the computer to the router, and then to my phone without ever actually "touch...
Hi all, I was curious if anyone knew how exactly Spotify syncs songs over WiFi. Does it do it using an ad-hoc connection similar to Apple Airdrop (where songs are sent from the computer to t...
Spotify Star
354 Views
1 replies
0 likes
Hello,Could anyone tell me why Spotify stops when I use another app sometimes ?As a new user, I'm really disappointed...Thanks.
Hello, Could anyone tell me why Spotify stops when I use another app sometimes ? As a new user, I'm really disappointed... Thanks.
Community Legend
509 Views
2 replies
0 likes
Hey, i have a problem with my spotify app. I am syncing some tracks from my Desktop PC via WIFI to my Phone.I can play them, but when the track is ending the playlist stops.In older Version i havent got this problem - I was able to play tracks from t...
Hey, i have a problem with my spotify app. I am syncing some tracks from my Desktop PC via WIFI to my Phone. I can play them, but when the track is ending the playlist stops. ...
350 Views
0 replies
0 likes
