Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114663 Views

26 replies

4 likes

  • 114663 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230436 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230436 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589636 Views

79 replies

3 likes

  • 589636 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484565 Views

580 replies

42 likes

Account
Free
  • 484565 Views
  • 580 replies
  • 42 likes

HELP! Spotify crashes on Galaxy S4 Lollipop

Hi!I have Spotify version 3.1.0.1117 on my S4 with Lillipop 5.0.1.When I start the app its just black and the messege "Spotify has stopped" appears. Tryed to re-install Spotify and delete the files from the Android-folder but it won't delete! Whats w...

Casual Listener

Hi! I have Spotify version 3.1.0.1117 on my S4 with Lillipop 5.0.1. When I start the app its just black and the messege "Spotify has stopped" appears.   Tryed to re-install Spotify and delet...

ShatteredEnigma

Regular

606 Views

1 replies

1 likes

  • 606 Views
  • 1 replies
  • 1 likes

shuffle play

Can someone please inform me if there is a way to shuffle through all my offline playlists and albums.

Newbie

Can someone please inform me if there is a way to shuffle through all my offline playlists and albums.

Skellingtor

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Note 4 Sticky Notification and Lock Screen Controls not working

Hello. I recently got the Note 4 from T Mobile and downloaded Spotify. However when I started using it I noticed something wrong with the sticky notification telling you the song and controls and also the controls on my lock screen. Whenever I press ...

Newbie

...ttps://community.spotify.com/t5/forums/mobileforumtopicpage/board-id/spotifyandroid/thread-id/33466 I have tried disabling music controllers like Milk and Google Music but it doesn't do anything. Is t...

anderslau

Newbie

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Solved!! Syncing Spotify tracks to a third party playlist

I would like to be able to put my Spotify tracks on another playlist on my phone. I pay for Spotify premium, so I can listen to my music on my phone, even when I'm offline. The problem is that I really, really like Taylor Swift. Since-for whatever re...

Newbie

I would like to be able to put my Spotify tracks on another playlist on my phone. I pay for Spotify premium, so I can listen to my music on my phone, even when I'm offline. The problem is that I real...

LordRollin

Community Legend

2369 Views

2 replies

0 likes

  • 2369 Views
  • 2 replies
  • 0 likes

Solved!! Unwanted playlists

Hello everyone, I hope someone can shine some light on this *little issue I'm having.I have premium Spotify and never had a problem until last week and still continues.When I open Spotify on my Android devices and iphone I have extra playlists that I...

Casual Listener

Hello everyone, I hope someone can shine some light on this *little issue I'm having. I have premium Spotify and never had a problem until last week and still continues. When I open Spoti...

lzgn4

Casual Listener

3010 Views

6 replies

0 likes

  • 3010 Views
  • 6 replies
  • 0 likes

Spotify doesn't work on my phone

I can't get the Spotify app to work. The problem appears to be caused By a Mcdonald's advert that has a video on it. Everytime that ad comes up, it freezes Android, and I have to restart my phone. I can't listen any music at all because the mcdonald'...

Casual Listener

I can't get the Spotify app to work. The problem appears to be caused By a Mcdonald's advert that has a video on it. Everytime that ad comes up, it freezes Android, and I have to restart my phone. I ...

randomrespect

Casual Listener

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Solved!! Stuck at logging in screen

Just bought the new galaxy s6 there and installed Spotify but i kept on getting stuck at the logging in screen..... I use my facebook account to log in. when i click log in with facebook the phone just kept on loading says "logging in please wait".Th...

Regular

Just bought the new galaxy s6 there and installed Spotify but i kept on getting stuck at the logging in screen..... I use my facebook account to log in. when i click log in with facebook the phone ju...

DannyFL

Roadie

9597 Views

6 replies

0 likes

  • 9597 Views
  • 6 replies
  • 0 likes

Removing a song on an offline playlist?

Hi guys, Recently upgraded to premium (best decision). I have a playlist for commuting to work which I've taken offline. Don't want to use any data. I reguarly remove songs from that playlist and add more. My question is: when I remove a song from an...

Casual Listener

Hi guys,   Recently upgraded to premium (best decision).   I have a playlist for commuting to work which I've taken offline. Don't want to use any data. I reguarly remove songs from tha...

DannyFL

Roadie

1470 Views

3 replies

0 likes

  • 1470 Views
  • 3 replies
  • 0 likes

Lagging app and or slow

I reinstalled the app. Tried everything. Songs take forever to change and the app itself is very slow and laggy. Plus the Bluetooth sucks through vehicle play

Casual Listener

I reinstalled the app. Tried everything. Songs take forever to change and the app itself is very slow and laggy. Plus the Bluetooth sucks through vehicle play

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Can't Save songs to SD cards

Hey, I am trying to download music on my phone before I go away. But I cannot figure out how to download it onto my SD Card rather than my internal storage. Is it possible to change this? If so how? Thanks in advance!!

Visitor

Hey,   I am trying to download music on my phone before I go away.   But I cannot figure out how to download it onto my SD Card rather than my internal storage.   Is it possible ...

user-removed

Not applicable

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

Solved!! Radio - Previously liked songs don't show liked when played again

Today I liked a song using playlist radio and it added to my Liked from Radio playlist which is fine. Now fast forward 5 hours later that same song came on again still playing on radio and the thumbs up icon didn't show that I previously liked it. So...

Regular

Today I liked a song using playlist radio and it added to my Liked from Radio playlist which is fine. Now fast forward 5 hours later that same song came on again still playing on radio and the thumbs...

cbryan79

Casual Listener

7342 Views

13 replies

4 likes

  • 7342 Views
  • 13 replies
  • 4 likes

Problems with Spotify and eTeknix homepage

When I'm listening to music and browsing the site www.eteknix.com the song always stops after a while and the player closes down.I doesn't give me any crash report or anything.If anyone else got the same problem, it would be great to know.

Casual Listener

When I'm listening to music and browsing the site www.eteknix.com the song always stops after a while and the player closes down. I doesn't give me any crash report or anything. If anyone else go...

velihukka

Casual Listener

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

Infamous spotify pausing issue

So I've been dealing with this issue for about 24 hours now. I tried every suggestion on the community and web. Uninstalled, deleted folders, reinstalled, logged out all sessions, changed my password, formatted my SD card, restored my phone to stock ...

Casual Listener

So I've been dealing with this issue for about 24 hours now.  I tried every suggestion on the community and web.  Uninstalled, deleted folders, reinstalled, logged out all sessions, changed...

bbohica

Casual Listener

966 Views

2 replies

0 likes

Pausing playback
  • 966 Views
  • 2 replies
  • 0 likes

Search button in main menu missing in newest Android update (3.1.0.1117)

Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could not find any way to search. So I resorted to going...

Casual Listener

Yesterday my Samsung Galaxy S3 automatically updated my Spotify app to the latest update. Much to my horror, the "Search" button in the slideout menu is gone. I searched the app up and down and could...

TiGWolf

Casual Listener

8594 Views

12 replies

14 likes

  • 8594 Views
  • 12 replies
  • 14 likes

Offline content filter

Is it just me but I can't find the option to only show playlists that have been downloaded. I've got lots of folders and playlists and would like only downloaded to be shown..

Roadie

Is it just me but I can't find the option to only show playlists that have been downloaded. I've got lots of folders and playlists and would like only downloaded to be shown.. 

user-removed

Not applicable

1477 Views

5 replies

2 likes

  • 1477 Views
  • 5 replies
  • 2 likes

no offline use for some local files

About 30% of my songs (from the playlists that have my Local Files) stay greyed out when offline and they won't download. I am assuming these are songs Spotify are not authorized to play, but Spotify is supposed to play/download any non protected Loc...

Regular

 About 30% of my songs (from the playlists that have my Local Files) stay greyed out when offline and they won't download. I am assuming these are songs Spotify are not authorized to play, but S...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

stored music files issue

I am a Premium user and have been noticing that time to time Spotify tries to download all my stored music files again. Does anyone know how to solve this? Thanks in advance.

Newbie

I am a Premium user and have been noticing that time to time Spotify tries to download all my stored music files again. Does anyone know how to solve this?   Thanks in advance.

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Sony Z3 to digifunk

How do I get spotify to play on my digifunk with a sono Z3 phone? An iPhone 4s works with airplay fine.Any help would be appreciated?Thanks

Casual Listener

How do I get spotify to play on my digifunk with a sono Z3 phone? An iPhone 4s works with airplay fine. Any help would be appreciated? Thanks

Davidoff-5

Casual Listener

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Solved!! Android app login failure

I get the message "you already created an account with that email address" when I try to log in. Is this the same fault that requires me to delete the app, wipe my sd carf, spin around three times and bark like a chicken? I see lots of reports of iss...

Visitor

I get the message "you already created an account with that email address" when I try to log in. Is this the same fault that requires me to delete the app, wipe my sd carf, spin around three times an...

user-removed

Not applicable

1214 Views

1 replies

0 likes

Android
errors
Login
waste of time
  • 1214 Views
  • 1 replies
  • 0 likes

Saved song quality before enabling extreme quality

Premium user on an android phone here... C= I recently discovered I had the High quality option enabled for Downloads (offline mode), so I switch to Extreme quality but I don't notice any difference when listening to my songs which I saved before swi...

Visitor

Premium user on an android phone here... C=   I recently discovered I had the High quality option enabled for Downloads (offline mode), so I switch to Extreme quality&nbs...

mabrekito

Newbie

1772 Views

2 replies

0 likes

  • 1772 Views
  • 2 replies
  • 0 likes