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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397967 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8538 Views

0 replies

7 likes

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Spotify Music - Wi-Fi Will Not Connect

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for offline listening. However, as soon as I started d...

Casual Listener

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for...

Isabelle112811

Newbie

553 Views

1 replies

0 likes

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Is it possible to connect to Playstation Spotify via built-in Nook Spotify?

I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

Newbie

 I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

284 Views

0 replies

0 likes

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Solved!! canceling spotify

How do I cancel spotify?

Newbie

How do I cancel spotify?

mrustean

Casual Listener

3080 Views

11 replies

0 likes

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stuck on loading

Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, again with the endless loop of green circle loading. R...

Regular

Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, aga...

JohnPetrasek

Casual Listener

3175 Views

4 replies

3 likes

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Spotify does not find SD card

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music' and all subdirectories from internal storage to '/stora...

Newbie

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music...

708 Views

0 replies

0 likes

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Artist page wont load

I have premium and have had it for months, and I use it almost all day. As of this morning the "artists" page won't load out of the search. What I mean is if I search for example "stone temple pilots" it will bring me back the results but when I clic...

Casual Listener

I have premium and have had it for months, and I use it almost all day. As of this morning the "artists" page won't load out of the search. What I mean is if I search for example "stone temple pilots...

abcpnw1

Casual Listener

8212 Views

10 replies

2 likes

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Spotify Connect: loses devices and change volume

Playing from mobile phone (Motorola XT1040), Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off mode or Spotify App is running in background. Remote devi...

Newbie

Playing from mobile phone (Motorola XT1040),  Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off ...

727 Views

0 replies

1 likes

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Spotify App Doesn't Work on Android 5.0.1 - WTF?!

Hi all, Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app! Have tried to reinstall as per here: https://community.spotify.com/t5/Help-Android/Android-Troubleshoot...

Casual Listener

Hi all,   Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app!   Have tried to reinstall as per her...

carloscaliche2

Regular

1840 Views

3 replies

1 likes

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Audio interference

Hi all.So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks.I have tries multiple versions of Spotify, headphones and phone speaker, downloaded playlists and streaming, all the...

Casual Listener

Hi all. So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks. I have tries multiple versions of Spotify, headphones and...

761 Views

0 replies

0 likes

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Solved!! Offline files disappearing after app restart

I have recently bought a HTC One M9, and switched my SD card from my previous HTC One M8.After downloading the latest version of the Spotify app, i startet syncing all my music down to my phone. First of all, it took a really long time, even though I...

Music Fan

I have recently bought a HTC One M9, and switched my SD card from my previous HTC One M8. After downloading the latest version of the Spotify app, i startet syncing all my music down to my phone...

borgja

Music Fan

5884 Views

4 replies

0 likes

offline playlist
sd card
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Premium no premium.

http://imgur.com/oGG1NHNPlayer won't play offline. Not sure what else todo. Tried reinstalling. Logging out. Boring works. Please advise.

Visitor

http://imgur.com/oGG1NHN Player won't play offline. Not sure what else to do. Tried reinstalling. Logging out. Boring works. Please advise.

527 Views

0 replies

0 likes

Premium.
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Solved!! App design request

Hey Spotify I really like your app for Android and I have a request for a future update Could you make the notification bar flush with the upper part of the "now playing" interface similar to the rest of the interface in the app ?I've attached 2 scre...

Casual Listener

Hey Spotify 🙂 I really like your app for Android and I have a request for a future update 🙂 Could you make the notification bar flush with the upper part of the "now playing" interface similar ...

DasPeter

Community Legend

602 Views

1 replies

0 likes

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Bluetooth Support?

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players on my phone work fine.

Newbie

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players...

418 Views

0 replies

0 likes

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A "Featured Friend" is "blank"?

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

Regular

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

296 Views

0 replies

0 likes

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Offline sync not working on Android

App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.

Newbie

App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.

mysticwolf

Roadie

480 Views

1 replies

0 likes

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Solved!! sync error not enough space on device

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space??Any ideas guys? Anyone had the same issue?I tried reinstalling, tried formatting sd card, tried empt...

Newbie

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space?? Any ideas guys? Anyone had the same issue? ...

sodapop808

Regular

17860 Views

8 replies

0 likes

device
space
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Mini Cooper F56 Bluetooth Album Art

I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is running Android 4.4.2. If I use my wife's iPhone and the Spoti...

Newbie

I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is runnin...

1713 Views

0 replies

6 likes

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Album art saving to gallery automatically

Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?

Newbie

Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?

476 Views

0 replies

0 likes

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3.0 release change

I use my android tablet to teach spin class, so these new changes weren't helpful! You moved the "data" of the song to the side of the picture and made it much smaller. I need to be able to see the timing of the song, which I was able to do easily wh...

Newbie

I use my android tablet to teach spin class, so these new changes weren't helpful!  You moved the "data" of the song to the side of the picture and made it much smaller.  I need to be able ...

278 Views

0 replies

0 likes

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Spotify won't let me log-in through Facebook

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

Newbie

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

511 Views

0 replies

0 likes

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