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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194447 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194447 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535605 Views

78 replies

3 likes

  • 535605 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439080 Views

565 replies

37 likes

Account
Free
  • 439080 Views
  • 565 replies
  • 37 likes

Shuffle feature

There are two options here. Either the shuffle feature is atrocious and this is a known fact, or it works slightly differently than a shuffle feature inherently would, and I simply haven't had it explained to me yet. Which is it?

Music Fan

There are two options here. Either the shuffle feature is atrocious and this is a known fact, or it works slightly differently than a shuffle feature inherently would, and I simply haven't had it exp...

YoshQ

Music Fan

1222 Views

8 replies

0 likes

  • 1222 Views
  • 8 replies
  • 0 likes

Any one know why this is happening

Just noticed the track playing doesnt match with the one in the playlist

Visitor

Just noticed the track playing doesnt match with the one in the playlist

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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unavailable message

I am currently on the 3 mo. trial which hasnt expired yet. When I try to play certain songs I get the message that the song is not available.

Newbie

I am currently on the 3 mo. trial which hasnt expired yet. When I try to play certain songs I get the message that the song is not available.

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Song not downloading

All the songs from this album download, except this one, can you guys explain me why? I'm on a Galaxy S4...

Visitor

All the songs from this album download, except this one, can you guys explain me why? I'm on a Galaxy S4...

user-removed

Not applicable

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

Shuts down phone

I have been running spotify on an Alcatel One Touch 6030X. As of yesterday, when I open the app. My screen freezes and my phone restarts. I've tried a clean reinstall and a new SD card. But the same problem is still occurring. Any help would be great...

Newbie

I have been running spotify on an Alcatel One Touch 6030X. As of yesterday, when I open the app. My screen freezes and my phone restarts. I've tried a clean reinstall and a new SD card. But the same ...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Won't recognize SD card after reboot

After installation and reboot, Spotify says it can't find the SD card. I'm using a Samsung Galaxy s4, and it happens on any SD card I use. HELP!!!

Casual Listener

After installation and reboot, Spotify says it can't find the SD card. I'm using a Samsung Galaxy s4, and it happens on any SD card I use. HELP!!!

moorescorner171

Casual Listener

3537 Views

3 replies

0 likes

Other
Premium
  • 3537 Views
  • 3 replies
  • 0 likes

I signed up for premium on my laptop but my phone shows free

I signed up for the 3 month premium trial on my laptop macbook . But my gs6 edge is still showing a free account. I tried everything and this is getting frustrating.

Casual Listener

I signed up for the 3 month premium trial on my laptop macbook . But my gs6 edge is still showing a free account. I tried everything and this is getting frustrating.

cephalization

Community Legend

1136 Views

4 replies

0 likes

  • 1136 Views
  • 4 replies
  • 0 likes

Problems since day 1

Recently, couple months ago, started using the Android app. When it works I like it a lot. But thats the problem, its WHEN it works. I am constantly turning the wifi on and back off on the device, sometimes it will load, sometimes not. Black screen. ...

Roadie

Recently, couple months ago, started using the Android app.  When it works I like it a lot.  But thats the problem, its WHEN it works.   I am constantly turning the wifi on and bac...

Rollo_

Roadie

666 Views

4 replies

0 likes

  • 666 Views
  • 4 replies
  • 0 likes

Search Bar and the new "Now Playing" layout

The search bar disappears after one time you try to search for something. This has been going on for at least a week with me now. Other people seem to have this problem, also.Also, what's up with the new "Now Playing" layout? I loved it like it was p...

Regular

The search bar disappears after one time you try to search for something. This has been going on for at least a week with me now. Other people seem to have this problem, also. Also, what's up with...

Deanofgreens

Casual Listener

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes

Spotify automatically downloading everything

I currently have Spotify premium on my phone (Samsung Galaxy S6). I have a number of albums downloaded onto my phone and had switched it to offline. When I went back online it tried to download every song that was on my phone. This results in a numbe...

Newbie

I currently have Spotify premium on my phone (Samsung Galaxy S6). I have a number of albums downloaded onto my phone and had switched it to offline. When I went back online it tried to download every...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Sonos app crashes on Android 5.0.1 when selecting Spotify Playlist

I recently had to upgrade my mobile phone (Samsung Galaxy S4) to Android 5.0.1. Since then, each time I try to access the Spotify Playlist option in Sonos, the app crashes with the message "Unfortunately Sonos has stopped".My partner has still got An...

Newbie

I recently had to upgrade my mobile phone (Samsung Galaxy S4)  to Android 5.0.1. Since then, each time I try to access the Spotify Playlist option in Sonos, the app crashes with the message "Unf...

700 Views

0 replies

0 likes

  • 700 Views
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Connected from aniother country

Hello, When I try to log on on my phone (Android), the log in fails because it considers I am logged in from a different country.When I log in from a computer and check my profile, the country is set to UK. I am in France but I cannot modify the coun...

Newbie

Hello,   When I try to log on on my phone (Android), the log in fails because it considers I am logged in from a different country. When I log in from a computer and check my profile, the cou...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Spotify Search Function Missing AndroidOS

Hey gents,Recently renewed my Spotify Sub so not 100% sure when this occurred buuuut!I use Spotify on my mobile phone (Apple iOS) and on my tablet (Android JellyBean), now all of a sudden I have no search function at all.Updated, un- and re- installe...

Newbie

Hey gents, Recently renewed my Spotify Sub so not 100% sure when this occurred buuuut! I use Spotify on my mobile phone (Apple iOS) and on my tablet (Android JellyBean), now all of a sudden I have ...

ghostjmf

Music Fan

1141 Views

2 replies

0 likes

Search missing
  • 1141 Views
  • 2 replies
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[Android][Music] Track skipping issue

LAest update for Android has changed the skipping method in the notifications drop down thing. now, back skip takes u back a track. I preferred it whe it restarted the current track.(Now, i have to skip forward then skip back just to replay the track...

Newbie

LAest update for Android has changed the skipping method in the notifications drop down thing.  now, back skip takes u back a track. I preferred it whe it restarted the current track. (Now, i ...

Marco

Community Legend

518 Views

1 replies

0 likes

Android
Music
  • 518 Views
  • 1 replies
  • 0 likes

Cant play local files on Mobile

Hello, I have a Droid Razr M, and I can't play my local files on my Android phone. I have premium, and when I download a playlist/songs to my phone, they come up as (Song Name) Unknown Artist, Unknown Album, and completely grey instead of white with ...

Casual Listener

Hello, I have a Droid Razr M, and I can't play my local files on my Android phone.   I have premium, and when I download a playlist/songs to my phone, they come up as (Song Name) Unknown Artis...

531 Views

0 replies

2 likes

  • 531 Views
  • 0 replies
  • 2 likes

Question. I can listen to songs as restricted in the United States?

Some albums I can't listen because they are not available in the United States. Given this:1. The albums arrived in the US2. Try proxies and not work3. I can not change my country in my profile pageThey can give me some solution?

Newbie

Some albums I can't listen because they are not available in the United States. Given this: 1. The albums arrived in the US 2. Try proxies and not work 3. I can not change my country in my profile...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

My spotify goes offline after 2 songs!!!! >:-(

I have a Galaxy S5 on Verizon and my spotify goes offline after literally 2 songs play. I close out the app through task manager and reopen. It plays 2 songs, then goes offline. My network is 4G and full signal with no loss fluctuations.

Newbie

I have a Galaxy S5 on Verizon and my spotify goes offline after literally 2 songs play. I close out the app through task manager and reopen. It plays 2 songs, then goes offline. My network is 4G and ...

583 Views

0 replies

0 likes

No internet connection android
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  • 0 likes

Large loop in playlist

All...for some reason my starred playlist likes to make large loops.The playlist itself has over 1500 songs. However, after 7-8 songs or so, a loop of songs plays again so that I have to cycle through the entire list of songs I just played to get to ...

Casual Listener

All...for some reason my starred playlist likes to make large loops. The playlist itself has over 1500 songs.  However, after 7-8 songs or so, a loop of songs plays again so that I have to cy...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes