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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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Spotify Connect: loses devices and change volume

Playing from mobile phone (Motorola XT1040), Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off mode or Spotify App is running in background. Remote devi...

Newbie

Playing from mobile phone (Motorola XT1040),  Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off ...

709 Views

0 replies

1 likes

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Spotify App Doesn't Work on Android 5.0.1 - WTF?!

Hi all, Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app! Have tried to reinstall as per here: https://community.spotify.com/t5/Help-Android/Android-Troubleshoot...

Casual Listener

Hi all,   Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app!   Have tried to reinstall as per her...

carloscaliche2

Regular

1789 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Audio interference

Hi all.So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks.I have tries multiple versions of Spotify, headphones and phone speaker, downloaded playlists and streaming, all the...

Casual Listener

Hi all. So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks. I have tries multiple versions of Spotify, headphones and...

741 Views

0 replies

0 likes

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Solved!! Offline files disappearing after app restart

I have recently bought a HTC One M9, and switched my SD card from my previous HTC One M8.After downloading the latest version of the Spotify app, i startet syncing all my music down to my phone. First of all, it took a really long time, even though I...

Music Fan

I have recently bought a HTC One M9, and switched my SD card from my previous HTC One M8. After downloading the latest version of the Spotify app, i startet syncing all my music down to my phone...

borgja

Music Fan

5807 Views

4 replies

0 likes

offline playlist
sd card
  • 5807 Views
  • 4 replies
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Premium no premium.

http://imgur.com/oGG1NHNPlayer won't play offline. Not sure what else todo. Tried reinstalling. Logging out. Boring works. Please advise.

Visitor

http://imgur.com/oGG1NHN Player won't play offline. Not sure what else to do. Tried reinstalling. Logging out. Boring works. Please advise.

515 Views

0 replies

0 likes

Premium.
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Solved!! App design request

Hey Spotify I really like your app for Android and I have a request for a future update Could you make the notification bar flush with the upper part of the "now playing" interface similar to the rest of the interface in the app ?I've attached 2 scre...

Casual Listener

Hey Spotify 🙂 I really like your app for Android and I have a request for a future update 🙂 Could you make the notification bar flush with the upper part of the "now playing" interface similar ...

DasPeter

Community Legend

576 Views

1 replies

0 likes

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Bluetooth Support?

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players on my phone work fine.

Newbie

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players...

387 Views

0 replies

0 likes

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A "Featured Friend" is "blank"?

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

Regular

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

287 Views

0 replies

0 likes

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Offline sync not working on Android

App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.

Newbie

App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.

mysticwolf

Roadie

458 Views

1 replies

0 likes

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  • 1 replies
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Solved!! sync error not enough space on device

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space??Any ideas guys? Anyone had the same issue?I tried reinstalling, tried formatting sd card, tried empt...

Newbie

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space?? Any ideas guys? Anyone had the same issue? ...

sodapop808

Regular

17722 Views

8 replies

0 likes

device
space
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  • 8 replies
  • 0 likes

Mini Cooper F56 Bluetooth Album Art

I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is running Android 4.4.2. If I use my wife's iPhone and the Spoti...

Newbie

I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is runnin...

1638 Views

0 replies

6 likes

  • 1638 Views
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  • 6 likes

Album art saving to gallery automatically

Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?

Newbie

Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?

445 Views

0 replies

0 likes

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3.0 release change

I use my android tablet to teach spin class, so these new changes weren't helpful! You moved the "data" of the song to the side of the picture and made it much smaller. I need to be able to see the timing of the song, which I was able to do easily wh...

Newbie

I use my android tablet to teach spin class, so these new changes weren't helpful!  You moved the "data" of the song to the side of the picture and made it much smaller.  I need to be able ...

262 Views

0 replies

0 likes

  • 262 Views
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Spotify won't let me log-in through Facebook

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

Newbie

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

483 Views

0 replies

0 likes

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Cant Sync my Lokal Files to Spotify at all. Need Help!!

Good Afternoon,Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time. There isnt even this little grey sign that tells yo...

Newbie

Good Afternoon, Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time...

277 Views

0 replies

0 likes

  • 277 Views
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Music randomly stops

I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) it just says loading.. I first thought my playlist w...

Newbie

I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) i...

409 Views

0 replies

0 likes

Android 4.4
Crash
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Queue

I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?

Casual Listener

I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?

251 Views

0 replies

0 likes

  • 251 Views
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Still have problems with the volume in my Samsung Galaxy 6 edge

The volume is poor and empty and I have to have the volume in max to hear something!Is the phone or app Spotify?

Casual Listener

The volume is poor and empty and I have to have the volume in max to hear something! Is the phone or app Spotify?

296 Views

0 replies

0 likes

  • 296 Views
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Want ask

Can i see my playlist? If my payment was paused?i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app..Thanks for answer.. sorry my bad english

Newbie

Can i see my playlist? If my payment was paused? i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app.. Thanks for answer.. sorry my bad english

killtogetcrimso

Music Fan

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
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Solved!! Playlists keep redownloading

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two days later I cleared cache and uninstalled on my ph...

Casual Listener

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two ...

sgrtc

Casual Listener

764 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes