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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201627 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201627 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545903 Views

78 replies

3 likes

  • 545903 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453632 Views

571 replies

38 likes

Account
Free
  • 453632 Views
  • 571 replies
  • 38 likes

No interent connection error

Hi - is anyone else having problems with your mobile being in offline mode 'off' and it saying there is no internet connection when I know there is full wi-Fi available and I am definitely connected as I can browse the internet? It's very frustrating...

Casual Listener

Hi - is anyone else having problems with your mobile being in offline mode 'off' and it saying there is no internet connection when I know there is full wi-Fi available and I am definitely connected ...

csneblett

Casual Listener

6147 Views

18 replies

6 likes

  • 6147 Views
  • 18 replies
  • 6 likes

Solved!! volume control and lock screen interface dysfunction ality

I am running Spotify on a Motorola Moto E, and am having problems with volume control while screen is off. Also the music player skin keeps dissapearing when switching to lock screen.

Music Fan

I am running Spotify on a Motorola Moto E, and am having problems with volume control while screen is off. Also the music player skin keeps dissapearing when switching to lock screen.

blake

Community Legend

1308 Views

1 replies

0 likes

main-Android
  • 1308 Views
  • 1 replies
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Solved!! Spotify runs but is all screen in black

Hello, i'm free user and i've an android phone. It is a BQ E6, android version is 4.4.2. Old spotify always worked, but the new one doesn't works. I think that is a compatibility issue, but i'm not sure about it. I've been intalled the app and all i ...

Casual Listener

Hello, i'm free user and i've an android phone. It is a BQ E6, android version is 4.4.2. Old spotify always worked, but the new one doesn't works. I think that is a compatibility issue, but i'm not s...

benartemi

Casual Listener

845 Views

2 replies

0 likes

  • 845 Views
  • 2 replies
  • 0 likes

2nd Class Citizens

Why are we Android users (this one fully paid up with family subscriptions I hasten to add ) left behind when it comes to latest features . I appreciate the latest offering is now in beta testing , but why must we repeatedly be so far behind iOS user...

Roadie

Why are we Android users (this one fully paid up with family subscriptions I hasten to add ) left behind when it comes to latest features . I appreciate the latest offering is now in beta testing , b...

MattSuda

Spotify Star

562 Views

2 replies

1 likes

Android
  • 562 Views
  • 2 replies
  • 1 likes

Solved!! Car Volume

When I'm streaming my music offline from my Sony Yperia LT30p to my car, the volume is very low compared to for my radio or any other music. Is there something wrong?Thanks!Raf

Newbie

When I'm streaming my music offline from my Sony Yperia LT30p to my car, the volume is very low compared to for my radio or any other music. Is there something wrong? Thanks! Raf

Taylor

Community Legend

3014 Views

1 replies

0 likes

  • 3014 Views
  • 1 replies
  • 0 likes

No internet connection on wifi when connected to bluetooth audio

Hi When I am on my home wifi, if I connect to my Bluetooth speakers I immediately lose Internet connection on Spotify. Other music streaming services still work (Google Play) so this is quite the weird thing. Any solution? Im on a Samsung Note 3, Vod...

Newbie

Hi   When I am on my home wifi, if I connect to my Bluetooth speakers I immediately lose Internet connection on Spotify. Other music streaming services still work (Google Play) so this is quit...

cjeans12

Newbie

1163 Views

1 replies

0 likes

  • 1163 Views
  • 1 replies
  • 0 likes

Connect (android) cant find my PC

I looked for similar posts but they all say my PC cant connect to phone. Spotify on my PC shows my phone and I am completely synced. But my computer is not showing up on my Android.

Newbie

I looked for similar posts but they all say my PC cant connect to phone.  Spotify on my PC shows my phone and I am completely synced.  But my computer is not showing up on my Android.

karenmolly

Newbie

2166 Views

6 replies

0 likes

  • 2166 Views
  • 6 replies
  • 0 likes

Problem bringing up the "current song is playing" screen

Hi, Since the latest release it´s really hard for me to bring up the "now playing" -screen. The scenario is: 1. I open up spotify2. Open a playlist and start a song3. Then when try to "expand" the bar at the bottom by pressing at it to open the "now ...

Regular

Hi,   Since the latest release it´s really hard for me to bring up the "now playing" -screen.  The scenario is:   1. I open up spotify 2. Open a playlist and start a song 3...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Account logged in as

Friend using spitify account on their device and now all devices lig in as their name. Cant play spitify at sane time or one device starts controlling another.

Visitor

Friend using spitify account on their device and now all devices lig in as their name. Cant play spitify at sane time or one device starts controlling another.

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
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move to sd card

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?

Casual Listener

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the...

imia315

Gig Goer

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Spotify lost my offline collection (2nd time)

Hello!Just now, Spotify 'forgot' that I had playlists available offline. I can see that the files are still there in the storage folder, but the tracks that were available offline aren't anymore.This is the second time this has happened, both on my A...

Casual Listener

Hello! Just now, Spotify 'forgot' that I had playlists available offline. I can see that the files are still there in the storage folder, but the tracks that were available offline aren't anymore....

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
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[LG G2] Volume changes up and down during the song.

I see a desktop version of this question but I'm having the same problem volume up/down issue with my mobile device (LG G2, T-Mobile, latest version of both Android and Spotify). I'll plug in my phone to the car and as I'm driving/listening to a song...

Music Fan

I see a desktop version of this question but I'm having the same problem volume up/down issue with my mobile device (LG G2, T-Mobile, latest version of both Android and Spotify).   I'll plug...

lukuspearcus

Newbie

1824 Views

3 replies

0 likes

  • 1824 Views
  • 3 replies
  • 0 likes

I cannot login on my android handy

I had an account on my android handy.but I did not remember the password when I was going to change to premium account.for better handling I did it on my computer. so I ordered a reset of password.this is ok on the computer, but not on the handy.I do...

Newbie

I had an account on my android handy. but I did not remember the password when I was going to change to premium account. for better handling I did it on my computer. so I ordered a reset of passwor...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

move to sd card

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the music but avoid erasing the playlists I have?

Casual Listener

I'd like to move my music which I've downloaded onto my sd card but the only solution offered is too delete the cache and saved data. Wouldnt that mean though I'd lose my playlists? How do I move the...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Connectivity Issues + Can't Search For Songs On Mobile

Hello I just purchased the OnePlus One and the past few days the Spotify app has been giving me quite a bit of trouble. Every time I click into it it says that it's offline, even though I have full 4G LTE bars. The biggest issue, however, is that mos...

Visitor

Hello I just purchased the OnePlus One and the past few days the Spotify app has been giving me quite a bit of trouble. Every time I click into it it says that it's offline, even though I have full 4...

rookie2987

Newbie

2838 Views

11 replies

0 likes

  • 2838 Views
  • 11 replies
  • 0 likes

Connection stability problems with 3G/4G in version 3.XX

HiHi have a htc one m8 from at&t unlocked and after update to 3.XX the problems of disconections, cannot connect, etc appear.I have to roll back to 2.8 and the problems dissappear.With wifi no problem, but when i go to 3G/4G i have to wait 10/15 minu...

Casual Listener

Hi Hi have a htc one m8 from at&t unlocked and after update to 3.XX the problems of disconections, cannot connect, etc appear. I have to roll back to 2.8 and the problems dissappear. With wifi...

elrami-ar

Casual Listener

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Won't Sync Local Tracks

I've been using spotify on my computer and Galaxy S5 for a while with local files working perfectly fine on both. Today all local files stopped syncing to my mobile device. It kept all local files that were there before, but any new local songs are n...

Newbie

I've been using spotify on my computer and Galaxy S5 for a while with local files working perfectly fine on both.  Today all local files stopped syncing to my mobile device.  It kept all lo...

455 Views

0 replies

1 likes

  • 455 Views
  • 0 replies
  • 1 likes

[Android 5.1.1] Shuffle always getting the same songs

I've been using Spotify premium account on Android and it always plays the same songs when I play it on shuffle no matter what time I start the app.. like the random seed is always getting the same... the newly offline song added hardly ever play unl...

Casual Listener

I've been using Spotify premium account on Android and it always plays the same songs when I play it on shuffle no matter what time I start the app.. like the random seed is always getting the same.....

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Bluetooth volume too low from Galaxy S3

Streaming music to car audio via BT, very loud sound with CDs, FM, AM, USB stick on the car stereo, about half that via BT from the phone. Volume seems loud enough in headphones when connected to the phone. All volumes for sound are at max on the pho...

Regular

Streaming music to car audio via BT,  very loud sound with CDs, FM, AM, USB stick on the car stereo,  about half that via BT from the phone.  Volume seems loud enough in headphones whe...

Dawilll

Newbie

11785 Views

8 replies

0 likes

  • 11785 Views
  • 8 replies
  • 0 likes

Playlists won't load on LG G3

Hello!I have Spotify Premium and for some reason when I load playlists on the they each stay on "Loading". The app has been push for 5 hours now and that still won't all load. Does any one have any assistance? Thank you!

Gig Goer

Hello! I have Spotify Premium and for some reason when I load playlists on the they each stay on "Loading". The app has been push for 5 hours now and that still won't all load. Does any one have a...

imia315

Gig Goer

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes