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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114659 Views

26 replies

4 likes

  • 114659 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230431 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230431 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589626 Views

79 replies

3 likes

  • 589626 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484552 Views

580 replies

42 likes

Account
Free
  • 484552 Views
  • 580 replies
  • 42 likes

Solved!! account

I created my account though fb in Italy but now I'm in Canada and I just reset my phone, now that I'm putting back all my apps spotify won't let me sign in with fb , it keeps saying ," oh it seems you ate trying to log in from another country."When I...

Newbie

I created my account though fb in Italy but now I'm in Canada and I just reset my phone, now that I'm putting back all my apps spotify won't let me sign in with fb , it keeps saying ," oh it seems yo...

atom1989

Community Legend

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Won't sync local files!

As the title says, my samsung galaxy s5 just won't sync my local files from my computer. I've read and tried everything the help thread recommended but it just won't work.

Newbie

As the title says, my samsung galaxy s5 just won't sync my local files from my computer. I've read and tried everything the help thread recommended but it just won't work. 

biff

Casual Listener

806 Views

2 replies

0 likes

  • 806 Views
  • 2 replies
  • 0 likes

Unable to log in

Hello, i am having problem login into the app, it stays at "logging in" when i use credential and when i use facebook to log in it stays on the logging screen aswell, after awhile it just goes back, to the user/pass screen, i have tried doing a coupl...

Casual Listener

Hello, i am having problem login into the app, it stays at "logging in" when i use credential and when i use facebook to log in it stays on the logging screen aswell, after awhile it just goes back, ...

Risengeth

Casual Listener

589 Views

2 replies

0 likes

  • 589 Views
  • 2 replies
  • 0 likes

Solved!! The app is closing alone.

After the last update, the app plays only one song and then automatically closes.

Visitor

After the last update, the app plays only one song and then automatically closes.

mikeblessing

Roadie

2114 Views

9 replies

2 likes

  • 2114 Views
  • 9 replies
  • 2 likes

Spotify Connect + Sony SRS-X7

Big problems with connection. Every time my Xperia Z2 is turning of the screen the Spotify connection is lost. Sometimes when I am jumping forward in the main play screen the connection is lost. When it is back online the previous songvis shown as pl...

Gig Goer

Big problems with connection. Every time my Xperia Z2 is turning of the screen the Spotify connection is lost. Sometimes when I am jumping forward in the main play screen the connection is lost. When...

742 Views

0 replies

0 likes

Sony
SRS-X7
Xperia
Z2
  • 742 Views
  • 0 replies
  • 0 likes

Not able to log in

Firstly, I tired downloading a new song from the internet and it said I was not connected to the internet but that was clearly wrong because I was connected to a wifi network. So I reinstalled the app, tried logging in with my username and password b...

Casual Listener

Firstly, I tired downloading a new song from the internet and it said I was not connected to the internet but that was clearly wrong because I was connected to a wifi network.  So I reinstalled ...

mshilling81790

Casual Listener

1093 Views

4 replies

0 likes

  • 1093 Views
  • 4 replies
  • 0 likes

LOCAL File PLAYBACk

Hey, I am having a problem. I set up a playlist on my computer and synched it with my phone it has local files that are both located on my computer and on my mobile device. I still cannot play these local files. How do I fix this problem. I would lov...

Newbie

Hey,   I am having a problem.  I set up a playlist on my computer and synched it with my phone it has local files that are both located on my computer and on my mobile device.  I sti...

PhantomDiesel

Roadie

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Solved!! Music

Why can't I change any of the music I have saved on my account? It was working fine a week ago but now it is stuck on shuffle and says that im always offline even though i have 3G.

Visitor

Why can't I change any of the music I have saved on my account? It was working fine a week ago but now it is stuck on shuffle and says that im always offline even though i have 3G.

user-removed

Not applicable

1418 Views

6 replies

0 likes

  • 1418 Views
  • 6 replies
  • 0 likes

Solved!! Spotify doesn't save offline playlists to external SD-card

Hey! My Spotify app became extremely laggy and slow after an update of Spotify, so I reinstalled it and deleted all my offline playlists. But now, whenever I try make a playlist offline, it just saves the music to my internal SD, which only has a few...

Casual Listener

Hey!   My Spotify app became extremely laggy and slow after an update of Spotify, so I reinstalled it and deleted all my offline playlists. But now, whenever I try make a playlist offline, it ...

Jordi

Community Legend

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Avançar para próxima musica não funciona com a Capa Flip Cover S View (S5)

Boa tarde, Possuo um Samsung Galaxy S5, venho enfrentando esse problema chato uma vez que tenho a Capa Flip Cover S View ao abrir o Spotify e fechar a capa o mesmo não habilita o plugin para avançar a musica na tela modificada da capa somente na tela...

Newbie

Boa tarde,    Possuo um Samsung Galaxy S5, venho enfrentando esse problema chato uma vez que tenho a Capa Flip Cover S View ao abrir o Spotify e fechar a capa o mesmo não habilita o plugi...

934 Views

0 replies

0 likes

Next Song
plugin
Samsung
SM-G900M
Tela de Bloqueio
view
  • 934 Views
  • 0 replies
  • 0 likes

Saying offline when not.

Samsung tab 4 - just home wifi. I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline and there's no internet connection when I;m not as everything else works...

Casual Listener

Samsung tab 4 - just home wifi.    I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline  ...

hanslowbot

Music Fan

1000 Views

3 replies

1 likes

  • 1000 Views
  • 3 replies
  • 1 likes

Samsung Galaxy 6 - not moving to next song through bluetooth

Apologies if this has been answered elsewhere but I couldn't see anything similar. I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from the S4), when I use the radio / bluetooth devices "next / s...

Newbie

Apologies if this has been answered elsewhere but I couldn't see anything similar.   I listen to Spotify via my phone through the bluetooth system in my car. On the S6 (I've just upgraded from...

teffisk

Casual Listener

1142 Views

2 replies

0 likes

bluetooth
Next
Samsung S6
  • 1142 Views
  • 2 replies
  • 0 likes

Songs skip after 15 seconds (+/-) over bluetooth

The title says it all really. The application works fine with headphones or simply playing from my phones speaker (Droid RAZR) but if I connect my phone to the car spotify skips songs consistently at roughly the 15 second mark. This used to happen on...

Visitor

The title says it all really. The application works fine with headphones or simply playing from my phones speaker (Droid RAZR) but if I connect my phone to the car spotify skips songs consistently at...

teffisk

Casual Listener

5905 Views

4 replies

0 likes

  • 5905 Views
  • 4 replies
  • 0 likes

Can't sync local files

Samsung galaxy sII. I can sync my spotify songs, but i can't sync my files that are local to my desktop. I have plenty of room on my phone. i deleted all playlists and just tried to sync 4 songs, it only synced the 2 spotify songs, so it's not an iss...

Casual Listener

Samsung galaxy sII. I can sync my spotify songs, but i can't sync my files that are local to my desktop.  I have plenty of room on my phone. i deleted all playlists and just tried to sync 4 song...

user-removed

Not applicable

4214 Views

13 replies

3 likes

  • 4214 Views
  • 13 replies
  • 3 likes

Why is volume of Spotify so much lower than all other apps?

So I've just installed the Spotify app on my Sony z3 and the volume is so much lower than all the other audio out puts.. I have no issue listening to audio normally via the normal music player but with Spotify I have to put volume on max and muck abo...

Casual Listener

So I've just installed the Spotify app on my Sony z3 and the volume is so much lower than all the other audio out puts.. I have no issue listening to audio normally via the normal music player but wi...

Matthewjdavy

Casual Listener

1470 Views

3 replies

0 likes

  • 1470 Views
  • 3 replies
  • 0 likes

How can I retrieve my usename & password for my premium

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

Casual Listener

I somehow lost everything from my premium account I just need help getting my username & password. I now have the free Spotify which I don't need especially if I'm paying for the premium.

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

I can cannect via Moba data but Not Wifi.

This is a joke. I've tried the whole uninstal , restart and reinstal bollox.Nothing.I pay for this and it barely even works when I want new music it goes all tits up.Spotify does not recognize my WIFI internet connection!

Casual Listener

This is a joke. I've tried the whole uninstal , restart and reinstal bollox. Nothing. I pay for this and it barely even works when I want new music it goes all tits up. Spotify does not recogn...

OnesieStar

Casual Listener

708 Views

3 replies

2 likes

  • 708 Views
  • 3 replies
  • 2 likes

Spotify Connect sees my Pioneer, but doesnt connect

Hello guys,I use Android, Spotify PremiumWith the elder versions of Spotify i could connect with no trouble.since a longer time my app sees my VSX 923, trys to connect but the pioneer doesnt react.with other apps the pioneer works (airplay a.s.o.)I a...

Visitor

Hello guys, I use Android, Spotify Premium With the elder versions of Spotify i could connect with no trouble. since a longer time my app sees my VSX 923, trys to connect but the pioneer doesnt re...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Waiting to download Local files onto smartphone....

Hi. So all I'm trying to do is add music from my pc onto my spotify and be able to listen to on my Galaxy S5. I've done everything right, followed all the how-to's. The only problem now is that when I attempt to download the music to make it availabl...

Newbie

Hi. So all I'm trying to do is add music from my pc onto my spotify and be able to listen to on my Galaxy S5. I've done everything right, followed all the how-to's. The only problem now is that when ...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes