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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194516 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194516 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535718 Views

78 replies

3 likes

  • 535718 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439304 Views

565 replies

37 likes

Account
Free
  • 439304 Views
  • 565 replies
  • 37 likes

Solved!! $10 Spotify Redeem Code Not Working

As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) checking the code for any errors inputting the code, it...

Newbie

As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) chec...

MattSuda

Spotify Star

8998 Views

7 replies

0 likes

  • 8998 Views
  • 7 replies
  • 0 likes

Re sync them.

-Go to settings.- go to streaming quality.- turn on, sync over cellular.It has to sync them all again but it's working so far.

Newbie

-Go to settings. - go to streaming quality. - turn on, sync over cellular. It has to sync them all again but it's working so far.

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
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all my saved songs are gone help

So i un instaled the app and reinstalled it and when loged in all the music i saved was gone how can i get them back without having to add them 1 by 1 cause i had a ton of them

Casual Listener

So i un instaled the app and reinstalled it and when loged in all the music i saved was gone how can i get them back without having to add them 1 by 1 cause i had a ton of them

nmartin9898

Casual Listener

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

Ive paid!

Ive entered a Code from a gift card and then i got the text "activated, well send you a bill in an email. No email, no premium. Where is my money? My Account is ingoxo. Fix that, fast please!!!!

Casual Listener

Ive entered a Code from a gift card and then i got the text "activated, well send you a bill in an email. No email, no premium. Where is my money? My Account is ingoxo. Fix that, fast please!!!!

glassanimals

Casual Listener

525 Views

3 replies

0 likes

  • 525 Views
  • 3 replies
  • 0 likes

Force Spotify to use internal memory.

Hi there, community! Was wondering, if there is a way to force Spotify save songs to my internal storage, not the external (that was chosen by default, because it has more space)?I tried clearing the cache, restarting phone and removing my SD card, d...

Casual Listener

Hi there, community!   Was wondering, if there is a way to force Spotify save songs to my internal storage, not the external (that was chosen by default, because it has more space)? I tried c...

cephalization

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Premium

Hi, I've paid my premium with a credit card 20 mins ago but I don't have premium..why? What should I do for have that?I've just tried to log out and log in.

Visitor

Hi, I've paid my premium with a credit card 20 mins ago but I don't have premium..why? What should I do for have that? I've just tried to log out and log in.

user-removed

Not applicable

860 Views

5 replies

0 likes

Premium
  • 860 Views
  • 5 replies
  • 0 likes

Used Code via Giftcard. No Upgrade to premium

I just typed in the Code and I got a answer that it was successful. But still an hour ago theres no Email for my Upgrade to premium. When i use the Code again it says the code was used. Please help.

Newbie

I just typed in the Code and I got a answer that it was successful. But still an hour ago theres no Email for my Upgrade to premium. When i use the Code again it says the code was used. Please help.

glassanimals

Casual Listener

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

no puedo controlar la aplicación spotify de mi smart tv

Por que no puedo manejar la aplicación de mi smart tv desde mi smartphone si tengo ambas plataformas con la misma cuenta. Puedo controlar el spotify de mi notebook y de otro smartphone desde mi móvil,pero el spotify del tv no se puede. Ojalá puedan a...

Casual Listener

Por que no puedo manejar la aplicación de mi smart tv desde mi smartphone si tengo ambas plataformas con la misma cuenta. Puedo controlar el spotify de mi notebook y de otro smartphone desde mi móvil...

Marcoote

Casual Listener

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Android Samsung G4 and Ford Sync after latest update

Hi, After the latest update of Spotify on the 26 June, Spotify no longer seems to work with my Ford Sync system that it has been working fine for the last few months. When i say not working Spotify no longer appears in My mobile apps screen, I have t...

Casual Listener

Hi,    After the latest update of Spotify on the 26 June, Spotify no longer seems to work with my Ford Sync system that it has been working fine for the last few months. When i say not wor...

ABSje

Newbie

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

My gift card could not redeem

Firstly, I felt very frustrated with spotify. All the information on customer support shown on website is useless!! I bought a gift card tonight, my gift card PIN number is started with INC, after I entered the code, it shown 'unfortunately this Prem...

Casual Listener

Firstly, I felt very frustrated with spotify. All the information on customer support shown on website is useless!! I bought a gift card tonight, my gift card PIN number is started with INC, after I ...

SherrielYu

Casual Listener

739 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Finding the current song in play list

How do I find the current playing in the playlist?Before the lastest update, it would automaticly jump to the currently playing song when moving from the "playing" screen back to the playlist. Scrolling to find it in a list of 1000s of songs is not a...

Newbie

How do I find the current playing in the playlist? Before the lastest update, it would automaticly jump to the currently playing song when moving from the "playing" screen back to the playlist. &n...

432 Views

0 replies

2 likes

  • 432 Views
  • 0 replies
  • 2 likes

Sound Went Off and won't turn back on

My kindle's sound went off and sometimes I can fix it with pressing the sound buttons, but right now, it's taking forever. It won't turn the sound back on no matter what I do. I need help fixing it.

Newbie

My kindle's sound went off and sometimes I can fix it with pressing the sound buttons, but right now, it's taking forever. It won't turn the sound back on no matter what I do. I need help fixing it.

godspeed

Casual Listener

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Spotify Search Option Is Gone

On my Samsung phone, I went to go search for some songs to add to my playlist when I realized that the actual 'search' option wasn't there. I made a new account to see if that was the problem but it still isn't there. I don't know what happened, any ...

Newbie

On my Samsung phone, I went to go search for some songs to add to my playlist when I realized that the actual 'search' option wasn't there. I made a new account to see if that was the problem but it ...

LordRollin

Community Legend

749 Views

1 replies

0 likes

Windows
  • 749 Views
  • 1 replies
  • 0 likes

Can't update to premium

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

Visitor

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

Leanak

Newbie

888 Views

4 replies

0 likes

Android
Help me!
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  • 4 replies
  • 0 likes

Show only songs are that are on the device.

Hi, Is there some way to have Spotify on Android show only the songs/playlists that are already downloaded?Finding music on my device when offline is really really annoying. T.

Newbie

Hi,   Is there some way to have Spotify on Android show only the songs/playlists that are already downloaded? Finding music on my device when offline is really really annoying.   T. &...

329 Views

0 replies

1 likes

  • 329 Views
  • 0 replies
  • 1 likes

Playlist on Android Wear

When are you going to support playlist on Android Wear or do Spotify have a deal with Apple. So we have to wait a year or two before we get that feature ? https://play.google.com/store/apps/details?id=wearablesoftware.wearspotifyplayerIter let 3 part...

Casual Listener

When are you going to support playlist on Android Wear or do Spotify have a deal with Apple. So we have to wait a year or two before we get that feature ? https://play.google.com/store/apps/details?i...

flyingACE

Music Fan

671 Views

3 replies

0 likes

  • 671 Views
  • 3 replies
  • 0 likes

Facebook login causing problems

Hi,I use Spotify to stream music at work, but my workplace blocks Facebook. What is happening is that when Spotify attempts to "verify" my account using Facebook credentials, it is being blocked, due to the overall Facebook block. I am thus unable to...

Newbie

Hi, I use Spotify to stream music at work, but my workplace blocks Facebook. What is happening is that when Spotify attempts to "verify" my account using Facebook credentials, it is being blocked,...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Music is showing up on desktop, but not on the android app??

All of my saved music is showing up on my desktop app, but not on my phone app.I didn't mess with any of the settings on my phone or Spotify prior to this, nor do I think it updated anything that would affect this.It's so weird. Help please?

Newbie

All of my saved music is showing up on my desktop app, but not on my phone app. I didn't mess with any of the settings on my phone or Spotify prior to this, nor do I think it updated anything that w...

Turtleman

Newbie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Phone restarts everytime I try to open spotify

Have been using spotfy on my Alacatel one touch phone for ages, suddenly if I open it the phone turns off and restarts. Have iuninstalled and re-installed Help please

Casual Listener

Have been using spotfy on my Alacatel one touch phone for ages,  suddenly if I open it the phone turns off and restarts.      Have iuninstalled and re-installed   Help pl...

Mosaic-

Newbie

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Can't connect to spotify using wifi, 4G works fine

Hey guys I've got a problem with my spotify, when i'm linked to my home wifi it keeps saying: no internet connection. but when i switch to 4G it works just fine, this is on my HTC one M8 ( with worked fine yesterday) But when i try spotify on my ipad...

Casual Listener

Hey guys I've got a problem with my spotify, when i'm linked to my home wifi it keeps saying: no internet connection. but when i switch to 4G it works just fine, this is on my HTC one M8 ( with worke...

Sss2

Casual Listener

1018 Views

1 replies

0 likes

  • 1018 Views
  • 1 replies
  • 0 likes