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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387694 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify won't let me log-in through Facebook

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

Newbie

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

495 Views

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Cant Sync my Lokal Files to Spotify at all. Need Help!!

Good Afternoon,Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time. There isnt even this little grey sign that tells yo...

Newbie

Good Afternoon, Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time...

290 Views

0 replies

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Music randomly stops

I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) it just says loading.. I first thought my playlist w...

Newbie

I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) i...

416 Views

0 replies

0 likes

Android 4.4
Crash
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Queue

I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?

Casual Listener

I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?

271 Views

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Still have problems with the volume in my Samsung Galaxy 6 edge

The volume is poor and empty and I have to have the volume in max to hear something!Is the phone or app Spotify?

Casual Listener

The volume is poor and empty and I have to have the volume in max to hear something! Is the phone or app Spotify?

302 Views

0 replies

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Want ask

Can i see my playlist? If my payment was paused?i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app..Thanks for answer.. sorry my bad english

Newbie

Can i see my playlist? If my payment was paused? i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app.. Thanks for answer.. sorry my bad english

killtogetcrimso

Music Fan

312 Views

1 replies

0 likes

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Solved!! Playlists keep redownloading

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two days later I cleared cache and uninstalled on my ph...

Casual Listener

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two ...

sgrtc

Casual Listener

789 Views

4 replies

0 likes

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"No internet connection available"

Hi all,My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connection (I have no selected offline mode in the settings) a...

Casual Listener

Hi all, My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connect...

jackgeorge25

Casual Listener

745 Views

1 replies

0 likes

No connection available
No internet connection android
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Songs "hang" in the background

Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while other songs play, the previous song will stay indefinit...

Newbie

Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while othe...

339 Views

0 replies

0 likes

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Covers not appear in the now playing screen

Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?

Visitor

Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?

263 Views

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All of a sudden, no volume control with Premium on my Android (Galaxy S5)!

Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control. Please help.

Regular

Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control.  Please help.

391 Views

0 replies

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suggested tracks on Android spotify

Hi I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my playlist I can understand that Spotify will suggest some songs...

Casual Listener

Hi   I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my ...

miss_igkas

Newbie

577 Views

4 replies

1 likes

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Best lockscreen to use ?

Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you give me any lockscreen? Thanks !

Casual Listener

Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you g...

Thibaaud

Casual Listener

425 Views

1 replies

0 likes

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Spotify is offline

I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) .I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode.how I can solve this problem?

Newbie

I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) . I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode. how I can so...

259 Views

0 replies

1 likes

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Can't update to premium

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

Visitor

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

193 Views

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STOP!! Sending the Option to Synch My Phone with my Other Devices!! Please Give Us An Opt Out!!!

Every single time I use Spotify each and every day it gives me the option to synch my phone with my laptop and Kindle Fire. I do NOT want to do this!! I can handle Spotify just fine vis a vis my laptop, I do NOT need my phone for this. I tried synchi...

Regular

Every single time I use Spotify each and every day it gives me the option to synch my phone with my laptop and Kindle Fire. I do NOT want to do this!! I can handle Spotify just fine vis a vis my lapt...

298 Views

0 replies

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synching devices
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Sign in trouble

When i try to sign in on my new phone, and iput in the correct username and password, it keeps telling me I am trying to sing in from a different country and wont let me sign in.I have cleared the cache, uninstalled and reinstalled the app and reset ...

Newbie

When i try to sign in on my new phone, and iput in the correct username and password, it keeps telling me I am trying to sing in from a different country and wont let me sign in. I have cleared the ...

294 Views

0 replies

0 likes

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Spotify playlists wont show up on phone

Hello! Since a few weeks back, my playlists have completely disappeared from my phone. And the only place to find them is on my computer, meaning they wont show up if I log on to another computer either. I believe it may have something to do with DU ...

Newbie

Hello! Since a few weeks back, my playlists have completely disappeared from my phone. And the only place to find them is on my computer, meaning they wont show up if I log on to another computer eit...

529 Views

0 replies

0 likes

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Solved!! Music queue not shown

Hello, First of all I am a huge Spotify fan. I am a premium user for a couple of years. BUT sometimes .... I have that playingqueue problem. This is what I do: I go to my music and select a play listThen I press shuffleThe title of a previous played ...

Casual Listener

Hello,   First of all I am a huge Spotify fan. I am a premium user for a couple of years. BUT sometimes ....   I have that playingqueue problem. This is what I do:   I go to my m...

Knaks

Casual Listener

421 Views

1 replies

0 likes

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