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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846941 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846941 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16144 Views
  • 3 replies
  • 0 likes
  • 16144 Views
  • 3 replies
  • 0 likes

memory full

I have the free trial and im trying to sync my playlist today coz i added some songs on my playlist but it says my memory is full but i checked my ram and rom and sd memory is not full i need help if we can transfer files and if yes how..

  • Casual Listener
  • I have the free trial and im trying to sync my playlist today coz i added some songs on my playlist but it says my memory is full but i checked my ram and rom and sd memory is not full i need help if...
  • Joe
  • Community Legend
  • 544 Views
  • 3 replies
  • 0 likes
  • Windows
  • 544 Views
  • 3 replies
  • 0 likes

My problem is that I can't select the song I want to listen to. I don't know what the problem is.

I can't select the song I want to listen to. All I can do is press shuffle and hope that it plays the one I want to listen to. I would try to delete it and install it again, but judging from other posts like this one, it doesn't work. I have and Andr...

  • Newbie
  • I can't select the song I want to listen to. All I can do is press shuffle and hope that it plays the one I want to listen to. I would try to delete it and install it again, but judging from other po...
  • Joe
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Samsung Galaxy s3 Vibrating to music!

Hi Guys, I've got a strange problem with spotify on my Galaxy s3. When music is playing in spotify, it seems to be linked to the vibration function of the phone because it vibrates in time with music. Now at first I thought it was just vibration from...

  • Casual Listener
  • Hi Guys,   I've got a strange problem with spotify on my Galaxy s3. When music is playing in spotify, it seems to be linked to the vibration function of the phone because it vibrates in time...
  • Joe
  • Community Legend
  • 59886 Views
  • 16 replies
  • 2 likes
  • 59886 Views
  • 16 replies
  • 2 likes

Spotify Connect: Android <> Mac cannot find each other

I have Spotify running on my Android phone and my MacBook Pro, both on the latest version. My Android device does not show my Mac (or any other devices) under the Connect tab. I have a Premium account and both devices are connected to the same Wi-Fi ...

  • Newbie
  • I have Spotify running on my Android phone and my MacBook Pro, both on the latest version.  My Android device does not show my Mac (or any other devices) under the Connect tab.     ...
  • Joe
  • Community Legend
  • 716 Views
  • 1 replies
  • 0 likes
  • 716 Views
  • 1 replies
  • 0 likes

Spotify Crashing

Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsung Galaxy S5 with android version 4.4.2. Any ideas ...

  • Newbie
  • Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsu...
  • Joe
  • Community Legend
  • 807 Views
  • 1 replies
  • 0 likes
  • 807 Views
  • 1 replies
  • 0 likes

Constant message saying unable to sync as no available space on device

Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with no change. Spare capacity of 8.2Gb. Please help be...

  • Newbie
  • Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with...
  • Joe
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

2 Android devices have stuttering playback on WIFI when screen is off

I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" the wifi power when idling, and my signal at the time...

  • Regular
  • I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" th...
  • marriedgeek
  • Regular
  • 558 Views
  • 2 replies
  • 0 likes
  • 558 Views
  • 2 replies
  • 0 likes

Local files from computer will not sync

Hello, After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloaded, but now nothing is working. I have checked my firewall se...

  • Casual Listener
  • Hello,   After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloa...
  • Joe
  • Community Legend
  • 159 Views
  • 2 replies
  • 0 likes
  • 159 Views
  • 2 replies
  • 0 likes

Solved!! Facebook

Is it possible to Stop using Facebook with Spotify and if so how to do so

  • Casual Listener
  • Is it possible to Stop using Facebook with Spotify and if so how to do so
  • Joe
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Solved!! New 64GB SD Card gets filled almost instantly by Spotify

So I bought a new 64GB Samsung brand card for my Galaxy 3 for the sole purpose of giving spotify a place to shove music. After syncing about 12 tracks it goes from showing 61GB free on my PC to zero. There is still plenty of space on the device, and ...

  • Gig Goer
  • So I bought a new 64GB Samsung brand card for my Galaxy 3 for the sole purpose of giving spotify a place to shove music.  After syncing about 12 tracks it goes from showing 61GB free on my PC to...
  • Joe
  • Community Legend
  • 2954 Views
  • 13 replies
  • 0 likes
  • 2954 Views
  • 13 replies
  • 0 likes

Solved!! show offline content without having to enable offline mode

I know this was in one of the previuse versions of the mobile app, but I cant seem to find it anymore. Sometimes I just want to listin to all the music I downloded and not all my saved music, so I do not have to use my phones data while im not on wi-...

  • Music Fan
  • I know this was in one of the previuse versions of the mobile app, but I cant seem to find it anymore. Sometimes I just want to listin to all the music I downloded and not all my saved music, so I do...
  • Joe
  • Community Legend
  • 232 Views
  • 3 replies
  • 0 likes
  • 232 Views
  • 3 replies
  • 0 likes

spotify no internet connection on wifi

whenever i connect to my wifi there's always an error: no internet connection available. i tried opening other apps but they're working fine on my wifi. i tried running speed test on my phone and its all fine. on mobile data, i am not having this err...

  • Newbie
  • whenever i connect to my wifi there's always an error: no internet connection available. i tried opening other apps but they're working fine on my wifi. i tried running speed test on my phone and its...
  • Peter__
  • Community Legend
  • 733 Views
  • 2 replies
  • 1 likes
  • 733 Views
  • 2 replies
  • 1 likes

Andriod 4.1 email issues

Purchased a Smartphone, running ndroid 4.1. Created an email acct for netzero by ADDING email acct (Settings\Email\Add Account). The email acct created and I am guessing Andriod uses its software to run the email since I downloaded nothing; ie an App...

  • Casual Listener
  • Purchased a Smartphone, running ndroid 4.1.  Created an email acct for netzero by ADDING email acct (Settings\Email\Add Account).  The email acct created and I am guessing Andriod uses its ...
  • Joe
  • Community Legend
  • 207 Views
  • 3 replies
  • 0 likes
  • 207 Views
  • 3 replies
  • 0 likes

Adding local files to my music

Hi! Recently i learned how to add local files to spotify on Android but I have all my music in my music and this sync way only allows me to add local files to a playlist. How do I add it to my music, can I? Thank you!

  • Newbie
  • Hi! Recently i learned how to add local files to spotify on Android but I have all my music in my music and this sync way only allows me to add local files to a playlist. How do I add it to my music,...
  • Joe
  • Community Legend
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

Downloaded songs aren't recognised on SD Card...

I've been having problems over the last week with the new update of Spotify, and having just switched to using an SD Card in my phone. The app keeps crashing/freezing, and I keep having to format the card, delete the app cache, and download all my pl...

  • Casual Listener
  • I've been having problems over the last week with the new update of Spotify, and having just switched to using an SD Card in my phone.    The app keeps crashing/freezing, and I keep hav...
  • Joe
  • Community Legend
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

Solved!! Sound disappeared

I recently downloaded Spotify for my Android device (HTC One X). I have a premium subscription and it all worked perfectly fine at first. But then suddenly when I tried to open the app again there was no sound. There is sound from all the other appli...

  • Casual Listener
  • I recently downloaded Spotify for my Android device (HTC One X). I have a premium subscription and it all worked perfectly fine at first. But then suddenly when I tried to open the app again there wa...
  • GuruMeditation
  • Newbie
  • 10295 Views
  • 23 replies
  • 0 likes
  • 10295 Views
  • 23 replies
  • 0 likes

Spotify won't play at all

Everytime i click on a song it immediately pauses and refuses to let me play it. Any Ideas?

  • Casual Listener
  • Everytime i click on a song it immediately pauses and refuses to let me play it. Any Ideas?
  • Joe
  • Community Legend
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

My personal music on playlists on my android

My music, that spotify added to my library, when put on a playlist will not play on my phone even though that playlist is downloaded on said device. I have a Galaxy S III.

  • Casual Listener
  • My music, that spotify added to my library, when put on a playlist will not play on my phone even though that playlist is downloaded on said device. I have a Galaxy S III.
  • Joe
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Offline mode not working.

I downloaded the new spotify app and now when I want to listen offline like in my car it says please go online now to confirm. I have no idea what that means. I went to the site but there's nothing there that lets me confirm. I pay the 10$ a month to...

  • Newbie
  • I downloaded the new spotify app and now when I want to listen offline like in my car it says please go online now to confirm. I have no idea what that means. I went to the site but there's nothing t...
  • Joe
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Battery life

Please minimal effect on battery life

  • Regular
  • Please minimal effect on battery life
  • FranciscFerna
  • Regular
  • 325 Views
  • 4 replies
  • 0 likes
  • 325 Views
  • 4 replies
  • 0 likes