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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209923 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209923 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559821 Views

78 replies

3 likes

  • 559821 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462409 Views

575 replies

39 likes

Account
Free
  • 462409 Views
  • 575 replies
  • 39 likes

Problems since day 1

Recently, couple months ago, started using the Android app. When it works I like it a lot. But thats the problem, its WHEN it works. I am constantly turning the wifi on and back off on the device, sometimes it will load, sometimes not. Black screen. ...

Roadie

Recently, couple months ago, started using the Android app.  When it works I like it a lot.  But thats the problem, its WHEN it works.   I am constantly turning the wifi on and bac...

Rollo_

Roadie

740 Views

4 replies

0 likes

  • 740 Views
  • 4 replies
  • 0 likes

Search Bar and the new "Now Playing" layout

The search bar disappears after one time you try to search for something. This has been going on for at least a week with me now. Other people seem to have this problem, also.Also, what's up with the new "Now Playing" layout? I loved it like it was p...

Regular

The search bar disappears after one time you try to search for something. This has been going on for at least a week with me now. Other people seem to have this problem, also. Also, what's up with...

Deanofgreens

Casual Listener

554 Views

1 replies

1 likes

  • 554 Views
  • 1 replies
  • 1 likes

Spotify automatically downloading everything

I currently have Spotify premium on my phone (Samsung Galaxy S6). I have a number of albums downloaded onto my phone and had switched it to offline. When I went back online it tried to download every song that was on my phone. This results in a numbe...

Newbie

I currently have Spotify premium on my phone (Samsung Galaxy S6). I have a number of albums downloaded onto my phone and had switched it to offline. When I went back online it tried to download every...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Sonos app crashes on Android 5.0.1 when selecting Spotify Playlist

I recently had to upgrade my mobile phone (Samsung Galaxy S4) to Android 5.0.1. Since then, each time I try to access the Spotify Playlist option in Sonos, the app crashes with the message "Unfortunately Sonos has stopped".My partner has still got An...

Newbie

I recently had to upgrade my mobile phone (Samsung Galaxy S4)  to Android 5.0.1. Since then, each time I try to access the Spotify Playlist option in Sonos, the app crashes with the message "Unf...

725 Views

0 replies

0 likes

  • 725 Views
  • 0 replies
  • 0 likes

Connected from aniother country

Hello, When I try to log on on my phone (Android), the log in fails because it considers I am logged in from a different country.When I log in from a computer and check my profile, the country is set to UK. I am in France but I cannot modify the coun...

Newbie

Hello,   When I try to log on on my phone (Android), the log in fails because it considers I am logged in from a different country. When I log in from a computer and check my profile, the cou...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Spotify Search Function Missing AndroidOS

Hey gents,Recently renewed my Spotify Sub so not 100% sure when this occurred buuuut!I use Spotify on my mobile phone (Apple iOS) and on my tablet (Android JellyBean), now all of a sudden I have no search function at all.Updated, un- and re- installe...

Newbie

Hey gents, Recently renewed my Spotify Sub so not 100% sure when this occurred buuuut! I use Spotify on my mobile phone (Apple iOS) and on my tablet (Android JellyBean), now all of a sudden I have ...

ghostjmf

Music Fan

1183 Views

2 replies

0 likes

Search missing
  • 1183 Views
  • 2 replies
  • 0 likes

[Android][Music] Track skipping issue

LAest update for Android has changed the skipping method in the notifications drop down thing. now, back skip takes u back a track. I preferred it whe it restarted the current track.(Now, i have to skip forward then skip back just to replay the track...

Newbie

LAest update for Android has changed the skipping method in the notifications drop down thing.  now, back skip takes u back a track. I preferred it whe it restarted the current track. (Now, i ...

Marco

Community Legend

543 Views

1 replies

0 likes

Android
Music
  • 543 Views
  • 1 replies
  • 0 likes

Cant play local files on Mobile

Hello, I have a Droid Razr M, and I can't play my local files on my Android phone. I have premium, and when I download a playlist/songs to my phone, they come up as (Song Name) Unknown Artist, Unknown Album, and completely grey instead of white with ...

Casual Listener

Hello, I have a Droid Razr M, and I can't play my local files on my Android phone.   I have premium, and when I download a playlist/songs to my phone, they come up as (Song Name) Unknown Artis...

549 Views

0 replies

2 likes

  • 549 Views
  • 0 replies
  • 2 likes

Question. I can listen to songs as restricted in the United States?

Some albums I can't listen because they are not available in the United States. Given this:1. The albums arrived in the US2. Try proxies and not work3. I can not change my country in my profile pageThey can give me some solution?

Newbie

Some albums I can't listen because they are not available in the United States. Given this: 1. The albums arrived in the US 2. Try proxies and not work 3. I can not change my country in my profile...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

My spotify goes offline after 2 songs!!!! >:-(

I have a Galaxy S5 on Verizon and my spotify goes offline after literally 2 songs play. I close out the app through task manager and reopen. It plays 2 songs, then goes offline. My network is 4G and full signal with no loss fluctuations.

Newbie

I have a Galaxy S5 on Verizon and my spotify goes offline after literally 2 songs play. I close out the app through task manager and reopen. It plays 2 songs, then goes offline. My network is 4G and ...

600 Views

0 replies

0 likes

No internet connection android
  • 600 Views
  • 0 replies
  • 0 likes

Large loop in playlist

All...for some reason my starred playlist likes to make large loops.The playlist itself has over 1500 songs. However, after 7-8 songs or so, a loop of songs plays again so that I have to cycle through the entire list of songs I just played to get to ...

Casual Listener

All...for some reason my starred playlist likes to make large loops. The playlist itself has over 1500 songs.  However, after 7-8 songs or so, a loop of songs plays again so that I have to cy...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Solved!! $10 Spotify Redeem Code Not Working

As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) checking the code for any errors inputting the code, it...

Newbie

As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) chec...

MattSuda

Spotify Star

9153 Views

7 replies

0 likes

  • 9153 Views
  • 7 replies
  • 0 likes

Re sync them.

-Go to settings.- go to streaming quality.- turn on, sync over cellular.It has to sync them all again but it's working so far.

Newbie

-Go to settings. - go to streaming quality. - turn on, sync over cellular. It has to sync them all again but it's working so far.

392 Views

0 replies

0 likes

  • 392 Views
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  • 0 likes

all my saved songs are gone help

So i un instaled the app and reinstalled it and when loged in all the music i saved was gone how can i get them back without having to add them 1 by 1 cause i had a ton of them

Casual Listener

So i un instaled the app and reinstalled it and when loged in all the music i saved was gone how can i get them back without having to add them 1 by 1 cause i had a ton of them

nmartin9898

Casual Listener

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Ive paid!

Ive entered a Code from a gift card and then i got the text "activated, well send you a bill in an email. No email, no premium. Where is my money? My Account is ingoxo. Fix that, fast please!!!!

Casual Listener

Ive entered a Code from a gift card and then i got the text "activated, well send you a bill in an email. No email, no premium. Where is my money? My Account is ingoxo. Fix that, fast please!!!!

glassanimals

Casual Listener

576 Views

3 replies

0 likes

  • 576 Views
  • 3 replies
  • 0 likes

Force Spotify to use internal memory.

Hi there, community! Was wondering, if there is a way to force Spotify save songs to my internal storage, not the external (that was chosen by default, because it has more space)?I tried clearing the cache, restarting phone and removing my SD card, d...

Casual Listener

Hi there, community!   Was wondering, if there is a way to force Spotify save songs to my internal storage, not the external (that was chosen by default, because it has more space)? I tried c...

cephalization

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Premium

Hi, I've paid my premium with a credit card 20 mins ago but I don't have premium..why? What should I do for have that?I've just tried to log out and log in.

Visitor

Hi, I've paid my premium with a credit card 20 mins ago but I don't have premium..why? What should I do for have that? I've just tried to log out and log in.

user-removed

Not applicable

962 Views

5 replies

0 likes

Premium
  • 962 Views
  • 5 replies
  • 0 likes

Used Code via Giftcard. No Upgrade to premium

I just typed in the Code and I got a answer that it was successful. But still an hour ago theres no Email for my Upgrade to premium. When i use the Code again it says the code was used. Please help.

Newbie

I just typed in the Code and I got a answer that it was successful. But still an hour ago theres no Email for my Upgrade to premium. When i use the Code again it says the code was used. Please help.

glassanimals

Casual Listener

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes