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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850149 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850149 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16762 Views
  • 3 replies
  • 0 likes
  • 16762 Views
  • 3 replies
  • 0 likes

no equalizer on lg g2?

I just want to know why on my friend's Xperia Z2, it has an equalizer and on my g2 has none. is it just on xperia phones or spotify hasnt released equalizer settings on android? Pls help. Thankd

  • Newbie
  • I just want to know why on my friend's Xperia Z2, it has an equalizer and on my g2 has none. is it just on xperia phones or spotify hasnt released equalizer settings on android? Pls help. Thankd
  • Joe
  • Community Legend
  • 1208 Views
  • 1 replies
  • 0 likes
  • Equalizer
  • 1208 Views
  • 1 replies
  • 0 likes

i just got a problem in upgrade to premium

first,sorry for my bad english(im a hong kong local teenager) i just activate my SPOTIFY acount to premium by redeem a giftcard but in my SPOTIFY player is still showing that Im a free user (whatever on my PC or my Android phone)

  • Regular
  • first,sorry for my bad english(im a hong kong local teenager)   i just activate my SPOTIFY acount to premium by redeem a giftcard   but in my SPOTIFY player is still showing that Im...
  • Joe
  • Community Legend
  • 455 Views
  • 12 replies
  • 0 likes
  • 455 Views
  • 12 replies
  • 0 likes

I am premium member

I use spotify offline while im at work and for the past few months havent encountered any problems then this week all of a sudden some of my songs dont finish playing and it says track is not available despite the fact I have the track. I tried loggi...

  • Casual Listener
  • I use spotify offline while im at work and for the past few months havent encountered any problems then this week all of a sudden some of my songs dont finish playing and it says track is not availab...
  • voltronhimself
  • Casual Listener
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

I need help

Hi! My Spotify account is having troubles to log in. I'm using the Facebook credentials to log in. It says that I'm log in from a different country. I need help. I don't know how to fix it. ..

  • Newbie
  • Hi! My Spotify account is having troubles to log in. I'm using the Facebook credentials to log in. It says that I'm log in from a different country. I need help. I don't know how to fix it. ..
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Spotify still downloads songs on playlists even though I have 'Download over 2G/3G' turned off

I just noticed that spotify has been downloading my songs while I'm on 4G even though I have the option turned off. Doesn't help that I have it set to extreme quality too. So now I my data charges are skyrocketing. It used to only download when my pl...

  • Casual Listener
  • I just noticed that spotify has been downloading my songs while I'm on 4G even though I have the option turned off. Doesn't help that I have it set to extreme quality too. So now I my data charges ar...
  • hvarum80
  • Casual Listener
  • 328 Views
  • 7 replies
  • 0 likes
  • 328 Views
  • 7 replies
  • 0 likes

Solved!! Impossible to add new albums or artists to "My music"

Hi there, I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or stay for just a few minutes before disappearing from "my music" ...

  • Regular
  • Hi there,   I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or st...
  • user-removed
  • Not applicable
  • 349 Views
  • 6 replies
  • 0 likes
  • 349 Views
  • 6 replies
  • 0 likes

Solved!! playlist functions for Spotify with Android

Is there any way for Spotify to make an updaten in wich it's possible to freely move tracks up and down in your playlistThis would be a great functionality, instead of removing them and re-adding them in the order of your choice.Waiting for the day t...

  • Newbie
  • Is there any way for Spotify to make an updaten in wich it's possible to freely move tracks up and down in your playlist This would be a great functionality, instead of removing them and re-adding...
  • Daniel
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! signed up with facebook and username becomes numbers!?

Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I emailed support and they said the only thing to solve ...

  • Casual Listener
  • Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I ema...
  • Daniel
  • Community Legend
  • 342 Views
  • 4 replies
  • 0 likes
  • 342 Views
  • 4 replies
  • 0 likes

No me reconocen mis amigos

Hola, tengo mi cuenta spotify premium y asociada en facebook, pero al momento de que me buscan mis amigos con mi nombre en el buscador, no les aparezco :/, en cambio si busco a uno de ellos si salgo ? a que se debe?

  • Newbie
  • Hola, tengo mi cuenta spotify premium y asociada en facebook, pero al momento de que me buscan mis amigos con mi nombre en el buscador, no les aparezco :/, en cambio si busco a uno de ellos si salgo ...
  • 506 Views
  • 0 replies
  • 0 likes
  • 506 Views
  • 0 replies
  • 0 likes

When I receive email while using Spotify !!

While using Spotify on my Samsung notepro12.2 any email that I receive interrupts the playback for a couple of secs. (Playback sound drops) Really annoying. Can any one tell me how stop this happening please. Thanks. Rob.

  • Newbie
  • While using Spotify on my Samsung notepro12.2 any email that I receive interrupts the playback for a couple of secs. (Playback sound drops) Really annoying.  Can any one tell me how stop thi...
  • kbrooksc
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

View Friend's Top 5-10 Songs via Android

Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) but this functionality has since been removed. My que...

  • Gig Goer
  • Apperantly, it is possible to view friend's top 5 songs when using an Ipad. Within the last ~5 months it was possible to view friend's top tracks on my Samsung Galaxy (I want to say it was top 10) bu...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Solved!! My off-line music deleted. again!!!

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of data are currently being re downloaded and also a few hundr...

  • Roadie
  • Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of dat...
  • rnorthc123
  • Newbie
  • 1613 Views
  • 3 replies
  • 0 likes
  • 1613 Views
  • 3 replies
  • 0 likes

Spotify app missing everything on startup

Hi! Firstly I apologise for my bad english.http://imgur.com/kQ3DS5wSo when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex

  • Newbie
  • Hi! Firstly I apologise for my bad english. http://imgur.com/kQ3DS5w So when I launch app I just get a blank black screen. Any ideas how to fix? I have a LG G Flex
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Android volume quiet

Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2 The output volume via any output is a lot lower than other applications, is there anyway to change this ? I had a similar issue on the PC and I was a...

  • Newbie
  • Having an issue with spotify on all my android devices, Samsung s5, s4, tabpro 8.4 and nexus 7 gen 2   The output volume via any output is a lot lower than other applications, is there anywa...
  • kbrooksc
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Spotimote user credentials

HiDownloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikation which Spotify has not even mentioned on the list of...

  • Casual Listener
  • Hi Downloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikatio...
  • Jblernout
  • Casual Listener
  • 989 Views
  • 7 replies
  • 0 likes
  • 989 Views
  • 7 replies
  • 0 likes

Spotimote won't show local files in the playlists

Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?

  • Casual Listener
  • Hey, I am a Spotify Premium user. I just downloaded Spotimote and it works just fine. I am not to play local files that are part of my playlists though. Is there any way around this?
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Solved!! rearrange order of tracks in a playlist

Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.

  • Newbie
  • Is it possible to rearrange the order of tracks on my android phone? I can do it on my desktop but not my phone or tablet.
  • Merik
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

selecting album from playing track doesnt always show the related album :/

hi all, ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album i realise that sometimes there wont be an album maybe, but it should say so in this case...

  • Visitor
  • hi all,   ive noticed this a few times - select album from the dots button when playing a track and it tends to give a list of albums rather than the related album 😕 i realise that some...
  • 65 Views
  • 0 replies
  • 0 likes
  • 65 Views
  • 0 replies
  • 0 likes

all the songs of the artists that i follow missing

in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?

  • Casual Listener
  • in my android version 4.1.2, all the songs that i had saved are missing. In my windows version they are there....what can i do?
  • kbrooksc
  • Community Legend
  • 149 Views
  • 5 replies
  • 0 likes
  • 149 Views
  • 5 replies
  • 0 likes