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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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search function not working

I am connected to my WiFi, signal is strong. I can listen to music but can't search for artists to add onto playlists. I am getting an error message, please try again. Help please.

Casual Listener

I am connected to my WiFi, signal is strong. I can listen to music but can't search for artists to add onto playlists. I am getting an error message, please try again. Help please.

M0HX

Community Legend

1321 Views

4 replies

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Downloading music on my Android LG70

It worked at first now it so slow. My external sd is in use, what am I doing wrong?What is the limf(?)button?

Newbie

It worked at first now it so slow. My external sd is in use, what am I doing wrong? What is the limf(?)button?

Daniel

Community Legend

491 Views

1 replies

0 likes

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Spotify Memory confusion on Android

Argh! Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local. Please help with this very difficult app! First, it suddenly could not play anything; no error messages to help. Then, I got it to re-download ...

Visitor

Argh!  Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local.  Please help with this very difficult app!  First, it suddenly could not pla...

user-removed

Not applicable

963 Views

7 replies

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Getting Local Files on Anroid?

Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!

Newbie

Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!

Daniel

Community Legend

367 Views

1 replies

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Not bluetooth device with Spotify at Ford Fiesta 2015

A week ago Spotify reproduced without problems on my 2015 Ford Fiesta Sync, I'm premium and not detected now. Since the apk updated. I already uninstalled and delete vehicle information and my Samsung S5, and still detect.

Newbie

A week ago Spotify reproduced without problems on my 2015 Ford Fiesta Sync, I'm premium and not detected now. Since the apk updated. I already uninstalled and delete vehicle information and my Samsun...

Daniel

Community Legend

630 Views

1 replies

0 likes

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Control Spotify app from web or desktop client

Hello, I see a lot of people using their smartphone or tablet to control their desktop installation of Spotify. However, I would like to do the opposite, and use my desktop or web client to control what's playing on my Samsung tablet (which is wallmo...

Casual Listener

Hello,   I see a lot of people using their smartphone or tablet to control their desktop installation of Spotify. However, I would like to do the opposite, and use my desktop or web client t...

gwen_the_hen

Casual Listener

847 Views

2 replies

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Takes over full lockscreen - can't unlock!

The Spotify Android app puts its artwork all over the lockscreen on my Samsung S4 Mini. I have poor vision, and with the artwork there I can't see the keypad to unlock the phone. That means I can't use the phone or even stop Spotify - my only solutio...

Newbie

The Spotify Android app puts its artwork all over the lockscreen on my Samsung S4 Mini. I have poor vision, and with the artwork there I can't see the keypad to unlock the phone. That means I can't u...

Daniel

Community Legend

575 Views

1 replies

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Solved!! Weak network connection hinders launch

I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no effect – presumably because the app is unable to contact the se...

Casual Listener

I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no ef...

Theneva

Casual Listener

553 Views

2 replies

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shuffle all songs repeat

When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?

Newbie

When I go to songs and select shuffle all it just shuffles through like 10 songs over and over and doesn't actually select random songs, any solutions?

Daniel

Community Legend

806 Views

3 replies

0 likes

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Plays all songs in queue before skipping to selection

Hi all! I've been having this problem for about a week now but it seems to be getting progressively worse. If I'm playing a song and want to skip to another father down the queue, snippets of all the songs in between will play before finally settling...

Newbie

Hi all! I've been having this problem for about a week now but it seems to be getting progressively worse. If I'm playing a song and want to skip to another father down the queue, snippets of all the...

366 Views

0 replies

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Refusing to save to SD, playlists and songs that are deleted or hidden show up on app

So, the app is basically fubar. It refuses to save to SD, even though it has lots of space. I have deleted the app numerous times, rebooted phone, deleted cache, etc. Nothing works. Why can't you just make an app that works? Getting so fed up with th...

Casual Listener

So, the app is basically fubar.   It refuses to save to SD, even though it has lots of space. I have deleted the app numerous times, rebooted phone, deleted cache, etc. Nothing works. Why ca...

Daniel

Community Legend

557 Views

2 replies

0 likes

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HELP - deleted songs!!!

Hi guys. Hope someone can help. So I was setting up a play queue and was removing songs from the queue that I didn't want in there. HOWEVER I was actually removing them from my phone ("Remove from Music") rather than the queue. Only discovered this a...

Newbie

Hi guys. Hope someone can help.   So I was setting up a play queue and was removing songs from the queue that I didn't want in there. HOWEVER I was actually removing them from my phone ("Rem...

Daniel

Community Legend

677 Views

1 replies

0 likes

Android
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Help
songs
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spotify slow on samsung galaxy s3

Hello. Since a few weeks my spotify is running slow and stopping very frecuently on my samsung galaxy s3 . I have premium. With both data and wifi it constantly gets interrupted and stops playing. I cleaned my phone and the app. Installed it several ...

Casual Listener

Hello. Since a few weeks my spotify is running slow and stopping very frecuently on my samsung galaxy s3 . I have premium. With both data and wifi it constantly gets interrupted and stops playing...

Daniel

Community Legend

1563 Views

2 replies

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Using VPN on Android redownloads offline playlists

Hey guys, I use a VPN program on my phone a lot. whenever I turn it on, Spotiry starts to redownload all my offline playlistst (+2500 songs) all over. When I turn the VPN off, it does it again and this goes on and on. What can I do about this :(. Tha...

Newbie

Hey guys,   I use a VPN program on my phone a lot. whenever I turn it on, Spotiry starts to redownload all my offline playlistst (+2500 songs) all over. When I turn the VPN off, it does it a...

Daniel

Community Legend

562 Views

1 replies

0 likes

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equalizer

Yeah i just got my lg g3 and it doesent have an equalizer built in and that is annoying. I just wondered if you guys can add an equalizer to spotify just like the one on ios :). Ps i have tryed downloadable equalizers but they didnt work.

Newbie

Yeah i just got my lg g3 and it doesent have an equalizer built in and that is annoying. I just wondered if you guys can add an equalizer to spotify just like the one on ios :). Ps i have tryed down...

Daniel

Community Legend

715 Views

1 replies

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Is it possible to move Spotify app to SD card?

I bought a Motorola Moto G second generation 4G a few weeks ago. It has only 5GB space, I bought an extra SD card 32GB and I installed it. I bought it for my big amount of Spotify space required but I can't manage to move the app and its data in the ...

Casual Listener

I bought a Motorola Moto G second generation 4G a few weeks ago.   It has only 5GB space, I bought an extra SD card 32GB and I installed it.   I bought it for my big amount of Spoti...

Daniel

Community Legend

1901 Views

3 replies

0 likes

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shuffle

When i play my playlists, it will not shuffle, it keeps playing suggested songs only.

Newbie

When i play my playlists, it will not shuffle, it keeps playing suggested songs only.

Daniel

Community Legend

512 Views

1 replies

0 likes

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Solved!! android client can not login with Facebook

Android 4.4.4 stock rootedSprint galaxy note 3Original apkPremium subscriptionSince recently doesn't start at all."clear application data" or reinstall gives only login screen.After login with Facebook goes back to launcher.Reinstalling original and ...

Casual Listener

Android 4.4.4 stock rooted Sprint galaxy note 3 Original apk Premium subscription Since recently doesn't start at all. "clear application data" or reinstall gives only login screen. After login...

davepastry

Newbie

4275 Views

4 replies

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Spotify on phone uses a lot of battery if only used as remote

Hi, I use my Android phone to control Spotify on the PC, and it still uses a lot of battery. This is inconvenient. Is there any way to fix this?

Casual Listener

Hi,   I use my Android phone to control Spotify on the PC, and it still uses a lot of battery. This is inconvenient. Is there any way to fix this?

wuggyboo

Casual Listener

467 Views

2 replies

0 likes

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