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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

  • 6872 Views
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missing download folder

I click download in spotify but when i go into file manager i cant find where the songs are downloaded. Also when i find them how do i load them to my sd so they are not taking up all my internal memory.

Newbie

I click download in spotify but when i go into file manager i cant find where the songs are downloaded. Also when i find them how do i load them to my sd so they are not taking up all my internal mem...

Daniel

Community Legend

1101 Views

2 replies

0 likes

  • 1101 Views
  • 2 replies
  • 0 likes

Solved!! Change from random to normal

When i'm using my device to play music offline, is there any way to change the order songs are reproduced from normal to random, without touching mt screen, only with the buttons of my mobile phone?

Newbie

When i'm using my device to play music offline, is there any way to change the order songs are reproduced from normal to random, without touching mt screen, only with the buttons of my mobile phone?

OviiiOne

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Spotify triggar batterimeddelande-spam från systemet

Jag är osäker på om det är något specifikt för LG eller om det gäller alla Andoid 5.0-lurar, men min telefon visar mig gång på gång meddelandet "Det här programmet använder mycket batteri. Stäng av programmet för att spara batteri". Det dyker upp rel...

Newbie

Jag är osäker på om det är något specifikt för LG eller om det gäller alla Andoid 5.0-lurar, men min telefon visar mig gång på gång meddelandet "Det här programmet använder mycket batteri. Stäng...

Daniel

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Solved!! lockscreen

Anyone have a problem with the galaxy s5 after the software update. My spotify widget wont work

Newbie

Anyone have a problem with the galaxy s5 after the software update. My spotify widget wont work

Daniel

Community Legend

1892 Views

2 replies

0 likes

  • 1892 Views
  • 2 replies
  • 0 likes

Solved!! deleting cache

if i delet my cache and move it to my Sd card will i still have my playlist??

Casual Listener

if i delet my cache and move it to my Sd card will i still have my playlist??

MattSuda

Spotify Star

767 Views

3 replies

0 likes

Other
  • 767 Views
  • 3 replies
  • 0 likes

Album Wallpaper Does not Dissapear - Even after closing App

Greetings, The lockscreen wallpaper shows the album cover, even after I close the Spotify App. (When I do close the app, the album cover dissapears, but upon waking phone again, it returns.) I have Nexus 5 Running latest version of Lollipop. (5.0.1.)...

Newbie

Greetings,   The lockscreen wallpaper shows the album cover, even after I close the Spotify App. (When I do close the app, the album cover dissapears, but upon waking phone again, it returns...

Daniel

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

'Unfortunately, Spotify has stopped' msg on Android!!

Ive been a premium member for 2 years. AS of yesterday, this is the msg I get on my android when trying to use spotify. Ive updated my phone, deleted and reinstalled the app at leat 5 times. Someone please help on fixing this. I purchased premium for...

Visitor

Ive been a premium member for 2 years. AS of yesterday, this is the msg I get on my android when trying to use spotify. Ive updated my phone, deleted and reinstalled the app at leat 5 times. Someone ...

Daniel

Community Legend

479 Views

1 replies

0 likes

Login
  • 479 Views
  • 1 replies
  • 0 likes

Local files

Why I am not able to play my (PC) local files on my phone anymore? I put a local file to a playlist from my pc, let it sync to my phone, but the local files stay grayed out on my phone and says this song is unavailable... What's the deal? Even using ...

Casual Listener

Why I am not able to play my (PC) local files on my phone anymore? I put a local file to a playlist from my pc, let it sync to my phone, but the local files stay grayed out on my phone and says ...

Daniel

Community Legend

741 Views

4 replies

0 likes

  • 741 Views
  • 4 replies
  • 0 likes

download si\ongs evey day

Hi. I need some help. I have spotify premium. I have downloaded the song that I listen to most. But almost every day spotify starts to download the files again. Like it is deleted from the phone. I use a SD card to store the files on. Is there anybod...

Casual Listener

Hi. I need some help.   I have spotify premium. I have downloaded the song that I listen to most. But almost every day spotify starts to download the files again. Like it is deleted from the...

Daniel

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Note 4 SD Card Issues

Hello Spotify Community. So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Music at the time), I would download songs on Google Play, and the...

Visitor

Hello Spotify Community.   So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Musi...

Joe

Community Legend

4876 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Embedded Spotify Play Button can't open spotify app from android browser. intent: produces an error

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not available'. To test this please visit Spotify Play Button...

Casual Listener

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not a...

tawalu

Newbie

3692 Views

3 replies

4 likes

Android
browser
embed
iframe
Play Button
  • 3692 Views
  • 3 replies
  • 4 likes

Embedded Spotify Play Button can't open spotify app from android browser. intent: produces an error

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not available'. To test this please visit Spotify Play Button...

Casual Listener

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not a...

820 Views

0 replies

0 likes

Android
browser
embed
iframe
Spotify Play Button
  • 820 Views
  • 0 replies
  • 0 likes

equalizer

When can we expect equalizer on the Android platform similar to ios?

Casual Listener

When can we expect equalizer on the Android platform similar to ios?

Daniel

Community Legend

628 Views

3 replies

0 likes

  • 628 Views
  • 3 replies
  • 0 likes

Solved!! Canciones

Porque cuando quiero descargar más canciones me dice que alcance el máximo de canciones en modo oflline o algo así cuando tengo premium y tengo mucha memoria interna en el teléfono?

Newbie

Porque cuando quiero descargar más canciones me dice que alcance el máximo de canciones en modo oflline o algo así cuando tengo premium y tengo mucha memoria interna en el teléfono?

MattSuda

Spotify Star

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Cannot Login on Spotify App

Op de laptop met Windows 8.1 kan ik inloggen met ww en inlogcode. Op de Samsung S5 kan ik met dezelfde combinatie niet inloggen. Heeft iemand een oplossing? Groet Hans Do Alkmaar

Casual Listener

Op de laptop met Windows 8.1 kan ik inloggen met ww en inlogcode. Op de Samsung S5 kan ik met dezelfde combinatie niet inloggen. Heeft iemand een oplossing? Groet Hans Do Alkmaar

Daniel

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Solved!! Songs skipping forward when my phone is in my pocket (HTC One M8)

So when I put a playlist on and put the phone in my pocket (screen is turned off) it sometimes randomly skips forward a song. Is there some kind of shortcut or gesture I'm accidentaly doing to skip songs that I don't know about? I can't get it to cha...

Casual Listener

So when I put a playlist on and put the phone in my pocket (screen is turned off) it sometimes randomly skips forward a song. Is there some kind of shortcut or gesture I'm accidentaly doing to skip s...

mikeofallpeople

Casual Listener

3696 Views

2 replies

0 likes

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  • 2 replies
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melding ''spotify is gestopt''

Ik heb een s4 en krijg sindskort de melding ''spotify is gestopt''. Ik heb al van alles geprobeerd maar niks helpt. Wie kan mij helpen

Newbie

Ik heb een s4 en krijg sindskort de melding ''spotify is gestopt''. Ik heb al van alles geprobeerd maar niks helpt. Wie kan mij helpen

Daniel

Community Legend

1777 Views

1 replies

0 likes

  • 1777 Views
  • 1 replies
  • 0 likes

help and support

I signed up for the 30 day free trial on spotify to try it out. after the trial ended supposely it charged me for a premium account and I was unaware of this until my bank notified me about the transaction. how can I get a refund because I dont think...

Newbie

I signed up for the 30 day free trial on spotify to try it out. after the trial ended supposely it charged me for a premium account and I was unaware of this until my bank notified me about the trans...

djiock

Music Fan

385 Views

2 replies

0 likes

  • 385 Views
  • 2 replies
  • 0 likes

playlist and starred songs gone

I updated my app and removed the old one now playlist is gone. The recovery says I don't have any deleted playlists and logging in and out didn't work. Anyone have a fix?

Casual Listener

I updated my app and removed the old one now playlist is gone. The recovery says I don't have any deleted playlists and logging in and out didn't work. Anyone have a fix?

mps19

Casual Listener

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

Solved!! sound lowers after a second into the song

Song can be on full volume when any song starts and cuts to about 3/4 after a second into the song. No settings changed, just randomly started.

Regular

Song can be on full volume when any song starts and cuts to about 3/4 after a second into the song. No settings changed, just randomly started.

hydrobrandone

Regular

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes