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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195547 Views

131 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537118 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442042 Views

565 replies

37 likes

Account
Free
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Solved!! Playlists keep redownloading

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two days later I cleared cache and uninstalled on my ph...

Casual Listener

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two ...

sgrtc

Casual Listener

906 Views

4 replies

0 likes

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  • 4 replies
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"No internet connection available"

Hi all,My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connection (I have no selected offline mode in the settings) a...

Casual Listener

Hi all, My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connect...

jackgeorge25

Casual Listener

778 Views

1 replies

0 likes

No connection available
No internet connection android
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Songs "hang" in the background

Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while other songs play, the previous song will stay indefinit...

Newbie

Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while othe...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
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Covers not appear in the now playing screen

Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?

Visitor

Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?

275 Views

0 replies

0 likes

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All of a sudden, no volume control with Premium on my Android (Galaxy S5)!

Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control. Please help.

Regular

Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control.  Please help.

412 Views

0 replies

0 likes

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suggested tracks on Android spotify

Hi I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my playlist I can understand that Spotify will suggest some songs...

Casual Listener

Hi   I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my ...

miss_igkas

Newbie

642 Views

4 replies

1 likes

  • 642 Views
  • 4 replies
  • 1 likes

Best lockscreen to use ?

Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you give me any lockscreen? Thanks !

Casual Listener

Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you g...

Thibaaud

Casual Listener

464 Views

1 replies

0 likes

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  • 1 replies
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Spotify is offline

I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) .I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode.how I can solve this problem?

Newbie

I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) . I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode. how I can so...

290 Views

0 replies

1 likes

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Can't update to premium

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

Visitor

I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.

219 Views

0 replies

0 likes

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STOP!! Sending the Option to Synch My Phone with my Other Devices!! Please Give Us An Opt Out!!!

Every single time I use Spotify each and every day it gives me the option to synch my phone with my laptop and Kindle Fire. I do NOT want to do this!! I can handle Spotify just fine vis a vis my laptop, I do NOT need my phone for this. I tried synchi...

Regular

Every single time I use Spotify each and every day it gives me the option to synch my phone with my laptop and Kindle Fire. I do NOT want to do this!! I can handle Spotify just fine vis a vis my lapt...

322 Views

0 replies

0 likes

synching devices
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Sign in trouble

When i try to sign in on my new phone, and iput in the correct username and password, it keeps telling me I am trying to sing in from a different country and wont let me sign in.I have cleared the cache, uninstalled and reinstalled the app and reset ...

Newbie

When i try to sign in on my new phone, and iput in the correct username and password, it keeps telling me I am trying to sing in from a different country and wont let me sign in. I have cleared the ...

314 Views

0 replies

0 likes

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Spotify playlists wont show up on phone

Hello! Since a few weeks back, my playlists have completely disappeared from my phone. And the only place to find them is on my computer, meaning they wont show up if I log on to another computer either. I believe it may have something to do with DU ...

Newbie

Hello! Since a few weeks back, my playlists have completely disappeared from my phone. And the only place to find them is on my computer, meaning they wont show up if I log on to another computer eit...

566 Views

0 replies

0 likes

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Solved!! Music queue not shown

Hello, First of all I am a huge Spotify fan. I am a premium user for a couple of years. BUT sometimes .... I have that playingqueue problem. This is what I do: I go to my music and select a play listThen I press shuffleThe title of a previous played ...

Casual Listener

Hello,   First of all I am a huge Spotify fan. I am a premium user for a couple of years. BUT sometimes ....   I have that playingqueue problem. This is what I do:   I go to my m...

Knaks

Casual Listener

478 Views

1 replies

0 likes

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  • 1 replies
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Help! Where is my Full screen album art! (Samsung galaxy s6 edge)

Hello, i've been wonder a long time after i saw a friends phone and he had this lock screen with the album on it, i have my defualt lock screen whenever i lock my screen, has anyone else experienced this? I have my player were i can play and next son...

Newbie

Hello, i've been wonder a long time after i saw a friends phone and he had this lock screen with the album on it, i have my defualt lock screen whenever i lock my screen, has anyone else experienced ...

904 Views

0 replies

1 likes

  • 904 Views
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Android Wear support coming in June, but when?

Here is the official news : https://news.spotify.com/us/2015/05/28/spotify-arrives-to-android-wear/ We're getting close to end of June Just tell me it hasn't changed

Newbie

Here is the official news : https://news.spotify.com/us/2015/05/28/spotify-arrives-to-android-wear/   We're getting close to end of June 😮      Just tell me it hasn't c...

311 Views

0 replies

0 likes

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HTC One M9 Album art on lock screen and music ID broadcast to bluetooth hangs

Hi,I'm experiencing an issue with the album art on lock screen and music id broadcast to bluetooth hanging/freezing. Music continues to play normally, and there is no jitter/low volume during these hangs. Normal operation resumes when I have force cl...

Newbie

Hi, I'm experiencing an issue with the album art on lock screen and music id broadcast to bluetooth hanging/freezing. Music continues to play normally, and there is no jitter/low volume during these...

375 Views

0 replies

0 likes

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Data usage through the roof on iPhone 4s

Hello there, Newbie speaking on the forum... I was a satisfied costumer of the Spotify-app since january 2014. I got a premium account, and every day I listened music on Spotify for about 30 minutes without Wifi, and I never went over my 1000 MB data...

Newbie

Hello there,   Newbie speaking on the forum... I was a satisfied costumer of the Spotify-app since january 2014. I got a premium account, and every day I listened music on Spotify for about 30...

473 Views

0 replies

0 likes

data usage
  • 473 Views
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Como desinceonizar la misma cuenta en diferentes moviles

Tengo una cuenta de Sotify Premium, esta cuenta la tengo abierta en mi móvil y en el de mi madre. El problema es que cuando ella escucha su música, sale en mi móvil y cuando to escucho la mia, le sale a ella mi música. Por este motivo no podemos escu...

Newbie

Tengo una cuenta de Sotify Premium, esta cuenta la tengo abierta en mi móvil y en el de mi madre. El problema es que cuando ella escucha su música, sale en mi móvil y cuando to escucho la mia, le sal...

mapuya19

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! I DON'T NEED RECENTLY PLAYED NOR DO I CARE ABOUT IT

Your app spends forever filling in this part of the UI that I don't want or care about. What I want to see is my downloaded (offline) playlists. PLEASE PUT THAT ON THE FRONT SCREEN AND MAKE RECENTLY PLAYED ONLY LOAD IF I ASK FOR IT. I want to be able...

Roadie

Your app spends forever filling in this part of the UI that I don't want or care about.   What I want to see is my downloaded (offline) playlists. PLEASE PUT THAT ON THE FRONT SCREEN AND MAKE ...

mapuya19

Community Legend

1700 Views

9 replies

1 likes

  • 1700 Views
  • 9 replies
  • 1 likes