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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375543 Views

541 replies

34 likes

Account
Free
  • 375543 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

No one wants to listen to interviews while shuffle playing

Maybe make some kind of tag for interviews and either ask the user if the want to add the interveiws to their shuffle play or just disclude them.

Casual Listener

Maybe make some kind of tag for interviews and either ask the user if the want to add the interveiws to their shuffle play or just disclude them.

Daniel

Community Legend

477 Views

1 replies

0 likes

idea
  • 477 Views
  • 1 replies
  • 0 likes

No connection to the internet wlan

HiSince one week I can't connect to the internet with the Spotify app. But it works over the mobile network. I tryed all what stands here but it didn't helped. I tryed to reinstall the app, to restart the router and to restart my mobile. I become in ...

Casual Listener

Hi Since one week I can't connect to the internet with the Spotify app. But it works over the mobile network. I tryed all what stands here but it didn't helped. I tryed to reinstall the app, to rest...

Daniel

Community Legend

650 Views

3 replies

0 likes

  • 650 Views
  • 3 replies
  • 0 likes

Upgrading

Hi,I can't seem to use my debit card to upgrade to premium- it just days enter a valid credit card number. Do I have to have a credit card to upgrade?

Newbie

Hi, I can't seem to use my debit card to upgrade to premium- it just days enter a valid credit card number. Do I have to have a credit card to upgrade?

Daniel

Community Legend

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

I can't follow artists anymore

I used to be able to follow artist but now i cant. I can follow people i know connected on Facebook but when i go to follow artists it will show "followed" but then i go back to "your music" then to "artist" and i see the same artist that i just had ...

Casual Listener

I used to be able to follow artist but now i cant. I can follow people i know connected on Facebook but when i go to follow artists it will show "followed" but then i go back to "your music" then to ...

Daniel

Community Legend

3235 Views

3 replies

0 likes

Cant follow artists
  • 3235 Views
  • 3 replies
  • 0 likes

Solved!! Download songs have to be re downloaded almost weekly.

Hi, Can you please tell me if its normal that my downloaded playlists have to be re-downloaded almost weekly. I have them downloaded on my tablet and have been in the country only to find I must connect to the internet and download the songs again. C...

Casual Listener

Hi, Can you please tell me if its normal that my downloaded playlists have to be re-downloaded almost weekly. I have them downloaded on my tablet and have been in the country only to find I must conn...

Daniel

Community Legend

1349 Views

6 replies

0 likes

  • 1349 Views
  • 6 replies
  • 0 likes

Release Notes - Spotify for Android (2.9.0)

What's new in this version (2.9.0) New: We've made our notifications and home screen widget work beautifully with TalkBack.

Community Legend

  What's new in this version (2.9.0)   New: We've made our notifications and home screen widget work beautifully with TalkBack.

Goodman

Spotify Legend

1954 Views

9 replies

0 likes

Android
Release Notes
  • 1954 Views
  • 9 replies
  • 0 likes

Update to 3.0.0.1124, but no new design

I got updated to the new 3.0.0.1124 today and according to the release notes there is supposed to be a new design. It still looks the same for me and many others. Does this get rolled out independet from the app version or is there something wrong wi...

Roadie

I got updated to the new 3.0.0.1124 today and according to the release notes there is supposed to be a new design. It still looks the same for me and many others. Does this get rolled out indepe...

ZanePacker

Casual Listener

1218 Views

6 replies

1 likes

  • 1218 Views
  • 6 replies
  • 1 likes

offline

My Spotify on a Android 4.4.4 has been working for months, but since the latest release is installed, it feels to be offline.The 1st times killing and reopening the app was enough to get it connected, now there's no more way.Reinstalling and clearing...

Music Fan

My Spotify on a Android 4.4.4 has been working for months, but since the latest release is installed, it feels to be offline. The 1st times killing and reopening the app was enough to get it connect...

hanslowbot

Music Fan

678 Views

3 replies

1 likes

  • 678 Views
  • 3 replies
  • 1 likes

VERY SLOW on my Samsung Note 4!

For the amount of money I pay for this app in a year, this sucker should work way better! all of a sudden its slow and laggin all the time! PLEASE FIX!!!!!!!!!!!!!!!!!

Newbie

For the amount of money I pay for this app in a year, this sucker should work way better! all of a sudden its slow and laggin all the time! PLEASE FIX!!!!!!!!!!!!!!!!!

Jordi

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Solved!! Won't go online when on home wifi

Anyone else? Works on laptop app on WiFi. Works on other WiFi networks. IPhone 5 works fine. Just started last week. Moto x 2014. 5.0.2

Regular

Anyone else? Works on laptop app on WiFi. Works on other WiFi networks. IPhone 5 works fine. Just started last week. Moto x 2014. 5.0.2

Jcullinan09

Casual Listener

12683 Views

4 replies

0 likes

Android 5.0.2
moto x 2014
  • 12683 Views
  • 4 replies
  • 0 likes

Songs randomly stop playing in the middle of the track

Hi. I just recently signed up for premium on the 3 month promo. I was previously on Google Play Music.Running Spotify on my Galaxy S5 with Android 5.0, non rooted & stock. Basically the problem is as follows. I will have some song playing and then it...

Casual Listener

Hi.   I just recently signed up for premium on the 3 month promo. I was previously on Google Play Music. Running Spotify on my Galaxy S5 with Android 5.0, non rooted & stock.   Bas...

c2q

Casual Listener

4002 Views

3 replies

0 likes

  • 4002 Views
  • 3 replies
  • 0 likes

PC local files not playing on Mobile

Hi,My local files on PC that normally played on mobile and have done until tonight now are unavailable- "this track is not available" and grayed out. I listen to a lot of K-Pop and J-Pop which are not available on spotify. The only tracks available h...

Casual Listener

Hi, My local files on PC that normally played on mobile and have done until tonight now are unavailable- "this track is not available" and grayed out. I listen to a lot of K-Pop and J-Pop which are ...

Shinicarry

Casual Listener

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

No notification bar controls

Hi, I'm using Spotify app on Android 4.2.2, LG g2, Spotify version 2.9.0.890, and I can't see the music controls on the notification bar, I have to go into the app whenever I want to pause or change track. I don't want to reinstall the app since I'd ...

Casual Listener

Hi, I'm using Spotify app on Android 4.2.2, LG g2, Spotify version 2.9.0.890, and I can't see the music controls on the notification bar, I have to go into the app whenever I want to pause or change ...

guitarger

Casual Listener

4660 Views

2 replies

1 likes

  • 4660 Views
  • 2 replies
  • 1 likes

Sond skipped on Android

Hi, I upgraded yesterday to premium. Some feedback:1. When playing "Justice - Across the universe" on Android, the song skipped from first to last within 30 seconds. Everytime. (model: Samsung S3). It does not happen with other songs. So great for a ...

Newbie

Hi,   I upgraded yesterday to premium. Some feedback: 1. When playing "Justice - Across the universe" on Android, the song skipped from first to last within 30 seconds. Everytime. (model: Sam...

Daniel

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Missing song

Why cant I play/find the song Narcotic from Liquid anymore?? There is just some **bleep**ty Dance remix

Casual Listener

Why cant I play/find the song Narcotic from Liquid anymore?? There is just some **bleep**ty Dance remix 😞

Daniel

Community Legend

436 Views

3 replies

0 likes

  • 436 Views
  • 3 replies
  • 0 likes

Solved!! Spotify crashes on my xperia z1 compact

I'm a spotiholic, which is why it is particularly annoying that spotify consistently crashes on my sony xperia z1 compact upon application launch. It worked perfectly the first week, but since then it's been 100% defunct. I have sent my phone to serv...

Casual Listener

I'm a spotiholic, which is why it is particularly annoying that spotify consistently crashes on my sony xperia z1 compact upon application launch. It worked perfectly the first week, but since t...

rotten881

Regular

1894 Views

3 replies

0 likes

  • 1894 Views
  • 3 replies
  • 0 likes

Release Notes - Spotify for Android (2.8.0)

What's new in this version (2.8.0) Fixed: We've been battling some bugs. We won.

Community Legend

  What's new in this version (2.8.0)   Fixed: We've been battling some bugs. We won.

EarlPurple

Roadie

4680 Views

21 replies

2 likes

Android
Release Notes
  • 4680 Views
  • 21 replies
  • 2 likes

Offline content disappears frequently

Hi, I have the latest Android app on three different devices. Since the beginning I have had problems with all three devices that my offline content disappears, ALL SONGS! I use Spotify mainly when I run (in Air-plane mode so nothing can disturb me.....

Newbie

Hi,   I have the latest Android app on three different devices. Since the beginning I have had problems with all  three devices that my offline content disappears, ALL SONGS!   I u...

745 Views

0 replies

0 likes

  • 745 Views
  • 0 replies
  • 0 likes

Solved!! Songs withing Your Music category are not appearing

Hello Guys, Suddenly the songs that I've added to my "Songs" within "Your Music" category disappear, I have added new songs and those are appearing but old songs (added last year or in the past months are not there anymore). Also in my computer (Wind...

Casual Listener

Hello Guys,    Suddenly the songs that I've added to my "Songs" within "Your Music" category disappear, I have added new songs and those are appearing but old songs (added last year or in...

Asacur

Casual Listener

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes