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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107519 Views

26 replies

3 likes

  • 107519 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217494 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217494 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571707 Views

79 replies

3 likes

  • 571707 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470921 Views

577 replies

40 likes

Account
Free
  • 470921 Views
  • 577 replies
  • 40 likes

Music stops playing

Every 30 minutes its stops playing... Also is there away to save downloaded music to phone

Newbie

Every 30 minutes its stops playing... Also is there away to save downloaded music to phone

Merik

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

[Android] "Songs" in "My Music" is empty on mobile but completely fine on Desktop

Since recently the mobile app doesn't display My Music songs the. The "Songs" section just tells me that I can go to 'browse' section. The "Albums" section is empty as well. The "Artists" section shows some of my artists, but the song counts for each...

Regular

Since recently the mobile app doesn't display My Music songs the. The "Songs" section just tells me that I can go to 'browse' section. The "Albums" section is empty as well. The "Artists" section sho...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Music disappeared suddenly

I was listening to my music offline and decided to take a nap for about an hour. I restart the app and 90% of my music vanished. I'm on a trip and can't download all of them ago. Decided to try out the $1 premium trial and I don't feel compelled to r...

Casual Listener

I was listening to my music offline and decided to take a nap for about an hour. I restart the app and 90% of my music vanished. I'm on a trip and can't download all of them ago. Decided to try out t...

Ursidaeus

Casual Listener

799 Views

2 replies

0 likes

disappear
  • 799 Views
  • 2 replies
  • 0 likes

Problems syncing offline

I have been using Spotify premium for a while and until now didn't have any big problem, but recently I changed my Galaxy S4 for a Galaxy S6 Edge, and since then I've been having problems syncing my collection offline.Each song is taking about 1 hour...

Newbie

I have been using Spotify premium for a while and until now didn't have any big problem, but recently I changed my Galaxy S4 for a Galaxy S6 Edge, and since then I've been having problems syncing my ...

612 Views

0 replies

0 likes

Android 5.0.2
Galaxy S6
  • 612 Views
  • 0 replies
  • 0 likes

Solved!! Login Fails But Continues To Playlist

Description Fresh installation; attempting to login (with correct information) causes "Login Failed" to be displayed and then the account's playlist and songs are shown (as if login worked). Then intermittently it returns to Login screen for a few se...

Casual Listener

Description Fresh installation; attempting to login (with correct information) causes "Login Failed" to be displayed and then the account's playlist and songs are shown (as if login worked). Then i...

Bebeau89

Newbie

7026 Views

33 replies

1 likes

  • 7026 Views
  • 33 replies
  • 1 likes

Solved!! I think I signed up for this 30 days free trial, but im not sure. I don't want to have it or pay any

I think I signed up for this 30 days free trial, but i'm not sure. I don't want to have it and I don't want ro pay any money, and I would like to delete my account!

Casual Listener

I think I signed up for this 30 days free trial, but i'm not sure. I don't want to have it and I don't want ro pay any money, and I would like to delete my account!

epperez81

Casual Listener

959 Views

3 replies

0 likes

  • 959 Views
  • 3 replies
  • 0 likes

Solved!! HELP!! Unable to use spotify on my galaxy s4

As the title implies I can't open spotify on my defice. I've deleted and re-downloaded the app multiple times but every time I try to open the app I am getting an error message. I have tried everything I could think of to resolve this issue including...

Casual Listener

As the title implies I can't open spotify on my defice. I've deleted and re-downloaded the app multiple times but every time I try to open the app I am getting an error message. I have tried everythi...

flyingACE

Music Fan

1990 Views

4 replies

0 likes

  • 1990 Views
  • 4 replies
  • 0 likes

Please Move the Exit away from NEXT

When I am running and want to push Next on my Android phone I constantly press Exit on accident since they are next to each other, this only happens on Android, the iPhone GUI is a lot friendlier.

Casual Listener

When I am running and want to push Next on my Android phone I constantly press Exit on accident since they are next to each other, this only happens on Android, the iPhone GUI is a lot friendlier.&nb...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Album saving issues

I have had Spotify premium for a cple weeks now. I like the app . Bit for The past 3 days when I save my albums it says saved and its there till I close app then when I get back on the saved albums are gone. Can someone help me . Is there a way to co...

Casual Listener

I have had Spotify premium for a cple weeks now. I like the app . Bit for The past 3 days when I save my albums it says saved and its there till I close app then when I get back on the saved albums a...

michaelhartsell

Casual Listener

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

Music just stopped playing

why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you do whatever you want, but it keeps playing ur playl...

Regular

why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you ...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Solved!! Listening to local files on Android App

I have an album that isn't available yet on spotify and want to use it on the mobile appI created a playlist but all the tracks were greyed out even though the tracks are on my phonecan anyone tell what I need to do to get them to sync up so I can li...

Casual Listener

I have an album that isn't available yet on spotify and want to use it on the mobile app I created a playlist but all the tracks were greyed out even though the tracks are on my phone can anyo...

MattSuda

Spotify Star

1105 Views

3 replies

1 likes

  • 1105 Views
  • 3 replies
  • 1 likes

Who can i use a giftcard in other countries ?

I bought a spotifygiftcard in the netherlands now im in france and cant use it. What can I do

Newbie

I bought a spotifygiftcard in the netherlands now im in france and cant use it. What can I do

kbrooksc

Community Legend

777 Views

1 replies

0 likes

country
Gift Card
  • 777 Views
  • 1 replies
  • 0 likes

Is there a way I can listen to news on Spotify?

None of the radio stations with news come in clearly on my daily commute. I was going to look into satellite radio, but before I do, can I listen to news with my Spotify Unlimited account on my Andriod smartphone? Or do I need a Premium account for t...

Music Fan

None of the radio stations with news come in clearly on my daily commute. I was going to look into satellite radio, but before I do, can I listen to news with my Spotify Unlimited account on my Andri...

LordRollin

Community Legend

7872 Views

1 replies

1 likes

  • 7872 Views
  • 1 replies
  • 1 likes

Country Settings won't let me install Spotify Music

Hello everyone I used to have Spotify on my Iphone. This April I bought the Samsung Galaxy S5 and Spotify worked properly until the new Update (Spotify Music) arrived. Since then I can't install the app because of my country situation. I didn't move ...

Newbie

Hello everyone   I used to have Spotify on my Iphone. This April I bought the Samsung Galaxy S5 and Spotify worked properly until the new Update (Spotify Music) arrived. Since then I can't i...

mrustean

Casual Listener

1043 Views

2 replies

0 likes

  • 1043 Views
  • 2 replies
  • 0 likes

Android. Música se detiene. No está la opción Buscar

Hola. Tengo problemas con la app de Android. La música se detiene sola incluso la descargada. Y no está más la opción buscar. Soy premium. Alguien me puede ayudar?Gracias

Newbie

Hola. Tengo problemas con la app de Android. La música se detiene sola incluso la descargada. Y no está más la opción buscar. Soy premium. Alguien me puede ayudar? Gracias

user-removed

Not applicable

1824 Views

1 replies

3 likes

  • 1824 Views
  • 1 replies
  • 3 likes

UI bugs in 3.1

Just got the 3.1 update, with the newly designed mini and main player. Three things I've noticed immediately... 1) Open Spotify from the widget, it takes you to the main player showing the last track you were playing (as normal), press Back - and you...

Roadie

Just got the 3.1 update, with the newly designed mini and main player. Three things I've noticed immediately...   1) Open Spotify from the widget, it takes you to the main player showing the l...

strict418

Newbie

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

How do you clear the download queue?

I've reached the 3,333 track limit on my device (Android phone) and keep getting the message every time I go switch off offline mode, because I have tracks queued to download but obviously can't.How can I clear the download queue, to stop the message...

Casual Listener

I've reached the 3,333 track limit on my device (Android phone) and keep getting the message every time I go switch off offline mode, because I have tracks queued to download but obviously can't. Ho...

2774 Views

0 replies

1 likes

  • 2774 Views
  • 0 replies
  • 1 likes

Streaming songs on endless repaet

Hello, I use spotify version 3.1.0.1117 on a samsung galaxy tab s 8.4 and have the following problem. I use connect to play music on teufel raumfeld wlan speakers, but somehow the option for endless repeat of a single song is not available. Any idea ...

Newbie

Hello,   I use spotify version 3.1.0.1117 on a samsung galaxy tab s 8.4 and have the following problem. I use connect to play music on teufel raumfeld wlan speakers, but somehow the option for...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

How can I download only one music?

Hi there  How can I download only one music in album or playlist??

Visitor

Hi there 🙂  How can I download only one music in album or playlist??

killtogetcrimso

Music Fan

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Lock screen pausing

I just got my Galaxy S5 and I noticed that when I'm playing music on Spotify and I lock my phone, I can't pause or skip from the lock screen. Is there a setting that I can change to fix it or is the feature not availble on this phone?

Newbie

I just got my Galaxy S5 and I noticed that when I'm playing music on Spotify and I lock my phone, I can't pause or skip from the lock screen. Is there a setting that I can change to fix it or is the ...

1245 Views

0 replies

0 likes

galaxy s5
pause
Play
skip
  • 1245 Views
  • 0 replies
  • 0 likes