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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195966 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195966 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537626 Views

78 replies

3 likes

  • 537626 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442844 Views

565 replies

37 likes

Account
Free
  • 442844 Views
  • 565 replies
  • 37 likes

Como desinceonizar la misma cuenta en diferentes moviles

Tengo una cuenta de Sotify Premium, esta cuenta la tengo abierta en mi móvil y en el de mi madre. El problema es que cuando ella escucha su música, sale en mi móvil y cuando to escucho la mia, le sale a ella mi música. Por este motivo no podemos escu...

Newbie

Tengo una cuenta de Sotify Premium, esta cuenta la tengo abierta en mi móvil y en el de mi madre. El problema es que cuando ella escucha su música, sale en mi móvil y cuando to escucho la mia, le sal...

mapuya19

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!! I DON'T NEED RECENTLY PLAYED NOR DO I CARE ABOUT IT

Your app spends forever filling in this part of the UI that I don't want or care about. What I want to see is my downloaded (offline) playlists. PLEASE PUT THAT ON THE FRONT SCREEN AND MAKE RECENTLY PLAYED ONLY LOAD IF I ASK FOR IT. I want to be able...

Roadie

Your app spends forever filling in this part of the UI that I don't want or care about.   What I want to see is my downloaded (offline) playlists. PLEASE PUT THAT ON THE FRONT SCREEN AND MAKE ...

mapuya19

Community Legend

1704 Views

9 replies

1 likes

  • 1704 Views
  • 9 replies
  • 1 likes

Solved!! Count offline plays for last.fm and most listened albums

Most of the time I play my music offline, I search for music online and download it to hear it later. But that makes my statistics useless unfortunately, both the ones last.fm counts and the Spotify statistics itself.So I'm wondering whether Spotify ...

Music Fan

Most of the time I play my music offline, I search for music online and download it to hear it later. But that makes my statistics useless unfortunately, both the ones last.fm counts and the Spotify ...

hans-jürgen

Roadie

6052 Views

1 replies

1 likes

  • 6052 Views
  • 1 replies
  • 1 likes

Lock screen widget shows previous (outdated) track.

The background album cover image is updated though. Pressing power twice (display off then on) triggers an update and the display is correct again.

Regular

The background album cover image is updated though. Pressing power twice (display off then on) triggers an update and the display is correct again.

duff89

Newbie

1405 Views

6 replies

0 likes

  • 1405 Views
  • 6 replies
  • 0 likes

new update - never ending loading green wheel

This needs to be fixed ASAP. You guys keep screwing up after every update and I'm paying for this service. Nothing loads and I'm starting to wonder why I keep paying for a service that always breaks.

Visitor

This needs to be fixed ASAP. You guys keep screwing up after every update and I'm paying for this service. Nothing loads and I'm starting to wonder why I keep paying for a service that always breaks.

Pooptify

Casual Listener

1913 Views

12 replies

2 likes

  • 1913 Views
  • 12 replies
  • 2 likes

Facebook activity not showing

I have tried everything. It showed up until the end of Febuary and now it no longer shows on my Facebook profile. I have checked the Facebook settings too. I am using a Samsung Galaxy 4.1

Newbie

I have tried everything. It showed up until the end of Febuary and now it no longer shows on my Facebook profile. I have checked the Facebook settings too. I am using a Samsung Galaxy 4.1

537 Views

0 replies

1 likes

  • 537 Views
  • 0 replies
  • 1 likes

No connection

I got my new zenfone 2 today and I can't seem to connect to Spotify I don't know why I can connect it on my s3 though

Casual Listener

I got my new zenfone 2 today and I can't seem to connect to Spotify I don't know why I can connect it on my s3 though

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Spotify Icon

Icon lost from my Android. Attempts to reinstall bring up "Already Installed".Have to call up Spotify thru Google----not good

Newbie

Icon lost from my Android. Attempts to reinstall bring up "Already Installed". Have to call up Spotify thru Google----not good

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

paid for premium now doesn't exist?

i paid for premium at the beginning of this month for .99. in my profile it doesn't even show i did..i logged out and logged back in..says i have to pay?...so i redownloaded the app..nothing. even my playlist is gone

Casual Listener

i paid for premium at the beginning of this month for .99. in my profile it doesn't even show i did..i logged out and logged back in..says i have to pay?...so i redownloaded the app..nothing. even my...

LordRollin

Community Legend

435 Views

3 replies

0 likes

  • 435 Views
  • 3 replies
  • 0 likes

Track info not updated to playback device on bluetooth

After upgrade to latest release 3.0.0.1124 on my Sony Xperia Z3 Compact the Track info is not updated when using it to play on bluetooth devices, in this instace my car. Worked before the Spotify upgrade and still works using other sound applications...

Casual Listener

After upgrade to latest release 3.0.0.1124 on my Sony Xperia Z3 Compact the Track info is not updated when using it to play on bluetooth devices, in this instace my car. Worked before the Spotif...

rubeneb

Casual Listener

799 Views

5 replies

0 likes

  • 799 Views
  • 5 replies
  • 0 likes

track disappeared from playlist

Hi, can anyone please explain why a Galaxy track, (Cineramascope), has vanished from my playlist. I also can't find it anywhere on Spotify. Has the artist withdrawn permission or is the number of times you can play it limited? Really annoyed about th...

Regular

Hi, can anyone please explain why a Galaxy track, (Cineramascope), has vanished from my playlist. I also can't find it anywhere on Spotify. Has the artist withdrawn permission or is the number of tim...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

playlists not available offline

A playlist that was previously available offline all the sudden isn't and all the songs are "waiting to download" no matter what WiFi I am connected to.

Visitor

A playlist that was previously available offline all the sudden isn't and all the songs are "waiting to download" no matter what WiFi I am connected to. 

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

app plays tracks not in playlist/album

So, I've recently installed the spotify app on my android device. Great that it syncs automatically with the web player, so I have my playlists/albums available there as well. But why does the app insist on mixing in tracks that are not in the curren...

Newbie

So, I've recently installed the spotify app on my android device. Great that it syncs automatically with the web player, so I have my playlists/albums available there as well.   But why does t...

310 Views

0 replies

1 likes

  • 310 Views
  • 0 replies
  • 1 likes

embed code not working on mobile

I help run a website for my local church and we publish playlists weekly to the site via the spotify embed code (play button) all works fine when you are on a desktop, but it does not work on mobile devices (i have only tested an android samsung s5)....

Casual Listener

I help run a website for my local church and we publish playlists weekly to the site via the spotify embed code (play button) all works fine when you are on a desktop, but it does not work on mobile ...

767 Views

0 replies

0 likes

  • 767 Views
  • 0 replies
  • 0 likes

Move storage from internal memory to SD card

HiHow I can change that the Playlist that I have decided to download in order to have it available when I am offline be saved on the SD card instead of the internal memory of the mobile phone?Thank you

Newbie

Hi How I can change that the Playlist that I have decided to download in order to have it available when I am offline be saved on the SD card instead of the internal memory of the mobile phone? ...

user-removed

Not applicable

555 Views

1 replies

0 likes

storage space
  • 555 Views
  • 1 replies
  • 0 likes

App hangs on login screen when SD card is inserted

When I try to login to spotify either using Facebook or username/password login on my Xperia Z3 (Lollipop) with an SD card inserted, the app hangs indefinitely. Sometimes it will pop up with 'Login Failed'. I have tried several 64gb SD cards, formatt...

Newbie

When I try to login to spotify either using Facebook or username/password login on my Xperia Z3 (Lollipop) with an SD card inserted, the app hangs indefinitely. Sometimes it will pop up with 'Login F...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
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Installation problem

After downloading and installing it, downloading an album for offline access, rebooting phone, and trying to open app, I get "can't find SD card", and goes to black. I'm on a Samsung Galaxy s4 with the Lollypop update, and a 64 gig SD chip.

Newbie

After downloading and installing it, downloading an album for offline access, rebooting phone, and trying to open app, I get "can't find SD card", and goes to black. I'm on a Samsung Galaxy s4 with t...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

2 Mobile Phones

Hey, Can I use Spotify on 2 Mobile Phones?Thank you

Casual Listener

Hey, Can I use Spotify on 2 Mobile Phones? Thank you

tomhirsch29

Casual Listener

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Spotify no sincroniza mis listas de reproducción en mis dispositivos.

Ayer me hice una cuenta de spotify premium, me instalé el cliente en un equipo y cree mi primera playlist. Ahora me instalo spotify en mi Android o en mi equipo de sobremesa y la playlist que aparece ayer no aparece como mia, yo puedo acceder a ella ...

Casual Listener

Ayer me hice una cuenta de spotify premium, me instalé el cliente en un equipo y cree mi primera playlist.    Ahora me instalo spotify en mi Android o en mi equipo de sobremesa y la playl...

mapuya19

Community Legend

3193 Views

3 replies

0 likes

  • 3193 Views
  • 3 replies
  • 0 likes

Lenovo A7-10 Can't move Spotify to SD

HI all. Im a premium subscriber and also have read previous posts re: Lenovo Tab2 A7-10, but none have solved my problem.I have a properly formatted 64GB SD card, so that my tablet recognises it, and the system settings allow me to use it as the 'wri...

Newbie

HI all.   Im a premium subscriber and also have read previous posts re: Lenovo Tab2 A7-10, but none have solved my problem. I have a properly formatted 64GB SD card, so that my tablet recog...

NemanjaV95

Music Fan

1401 Views

1 replies

0 likes

  • 1401 Views
  • 1 replies
  • 0 likes