Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27690 Views
  • 59 replies
  • 23 likes
  • 27690 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870365 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870365 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24734 Views
  • 3 replies
  • 0 likes
  • 24734 Views
  • 3 replies
  • 0 likes

Cannot play files from CD

When I got my new Galaxy in January, I already had Spotify Premium and everything worked fine on my laptop and my old iPod. However, once I switched to using my Galaxy, I could no longer play the songs in my playlists that were local files on my lapt...

  • Newbie
  • When I got my new Galaxy in January, I already had Spotify Premium and everything worked fine on my laptop and my old iPod. However, once I switched to using my Galaxy, I could no longer play the son...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Release Notes - Spotify for Android (2.0.0)

What's new in this version (2.0.0) New: Audio notifications on your phone won't stop the music. Improved: Zippier app startup, even with a poor connection.

ReleaseNotesAnd.jpg
  • Community Legend
  •   What's new in this version (2.0.0)   New: Audio notifications on your phone won't stop the music. Improved: Zippier app startup, even with a poor connection.
  • Peppschmier
  • Newbie
  • 2260 Views
  • 25 replies
  • 1 likes
  • Android
    Release Notes
  • 2260 Views
  • 25 replies
  • 1 likes

Downloading music on my Android LG70

It worked at first now it so slow. My external sd is in use, what am I doing wrong?What is the limf(?)button?

  • Newbie
  • It worked at first now it so slow. My external sd is in use, what am I doing wrong? What is the limf(?)button?
  • Daniel
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Getting Local Files on Anroid?

Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!

  • Newbie
  • Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!
  • Daniel
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

HELP, offline playlists won't work overseas

I'm from the United States, and I've been a premium subscriber for quite some time. I have a Galaxy s2. I'm traveling in Spain for 5 weeks, and I was under the impression that my spotify offline would still work, but it doesn't. I cut my cell service...

  • Casual Listener
  • I'm from the United States, and I've been a premium subscriber for quite some time. I have a Galaxy s2. I'm traveling in Spain for 5 weeks, and I was under the impression that my spotify offline woul...
  • RobyT
  • Regular
  • 550 Views
  • 4 replies
  • 0 likes
  • 550 Views
  • 4 replies
  • 0 likes

Not bluetooth device with Spotify at Ford Fiesta 2015

A week ago Spotify reproduced without problems on my 2015 Ford Fiesta Sync, I'm premium and not detected now. Since the apk updated. I already uninstalled and delete vehicle information and my Samsung S5, and still detect.

  • Newbie
  • A week ago Spotify reproduced without problems on my 2015 Ford Fiesta Sync, I'm premium and not detected now. Since the apk updated. I already uninstalled and delete vehicle information and my Samsun...
  • Daniel
  • Community Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Takes over full lockscreen - can't unlock!

The Spotify Android app puts its artwork all over the lockscreen on my Samsung S4 Mini. I have poor vision, and with the artwork there I can't see the keypad to unlock the phone. That means I can't use the phone or even stop Spotify - my only solutio...

  • Newbie
  • The Spotify Android app puts its artwork all over the lockscreen on my Samsung S4 Mini. I have poor vision, and with the artwork there I can't see the keypad to unlock the phone. That means I can't u...
  • Daniel
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Refusing to save to SD, playlists and songs that are deleted or hidden show up on app

So, the app is basically fubar. It refuses to save to SD, even though it has lots of space. I have deleted the app numerous times, rebooted phone, deleted cache, etc. Nothing works. Why can't you just make an app that works? Getting so fed up with th...

  • Casual Listener
  • So, the app is basically fubar.   It refuses to save to SD, even though it has lots of space. I have deleted the app numerous times, rebooted phone, deleted cache, etc. Nothing works. Why ca...
  • Daniel
  • Community Legend
  • 250 Views
  • 2 replies
  • 0 likes
  • 250 Views
  • 2 replies
  • 0 likes

Plays all songs in queue before skipping to selection

Hi all! I've been having this problem for about a week now but it seems to be getting progressively worse. If I'm playing a song and want to skip to another father down the queue, snippets of all the songs in between will play before finally settling...

  • Newbie
  • Hi all! I've been having this problem for about a week now but it seems to be getting progressively worse. If I'm playing a song and want to skip to another father down the queue, snippets of all the...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Visualizations

Has anyone found a visualization program that works with Spotify? I know most will pulse to the music but skip/ forward and backward song controls never work...

  • Casual Listener
  • Has anyone found a visualization program that works with Spotify? I know most will pulse to the music but skip/ forward and backward song controls never work...
  • Meenchie82
  • Casual Listener
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

HELP - deleted songs!!!

Hi guys. Hope someone can help. So I was setting up a play queue and was removing songs from the queue that I didn't want in there. HOWEVER I was actually removing them from my phone ("Remove from Music") rather than the queue. Only discovered this a...

  • Newbie
  • Hi guys. Hope someone can help.   So I was setting up a play queue and was removing songs from the queue that I didn't want in there. HOWEVER I was actually removing them from my phone ("Rem...
  • Daniel
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • Android
    deleted
    Help
    songs
  • 463 Views
  • 1 replies
  • 0 likes

spotify slow on samsung galaxy s3

Hello. Since a few weeks my spotify is running slow and stopping very frecuently on my samsung galaxy s3 . I have premium. With both data and wifi it constantly gets interrupted and stops playing. I cleaned my phone and the app. Installed it several ...

  • Casual Listener
  • Hello. Since a few weeks my spotify is running slow and stopping very frecuently on my samsung galaxy s3 . I have premium. With both data and wifi it constantly gets interrupted and stops playing...
  • Daniel
  • Community Legend
  • 1223 Views
  • 2 replies
  • 0 likes
  • 1223 Views
  • 2 replies
  • 0 likes

Using VPN on Android redownloads offline playlists

Hey guys, I use a VPN program on my phone a lot. whenever I turn it on, Spotiry starts to redownload all my offline playlistst (+2500 songs) all over. When I turn the VPN off, it does it again and this goes on and on. What can I do about this :(. Tha...

  • Newbie
  • Hey guys,   I use a VPN program on my phone a lot. whenever I turn it on, Spotiry starts to redownload all my offline playlistst (+2500 songs) all over. When I turn the VPN off, it does it a...
  • Daniel
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Solved!! bluetooth headset ?

is it possible to listen to music from my mobile on bluetooth headset?tried but keep getting music on phone an notthing in headset.

  • Casual Listener
  • is it possible to listen to music from my mobile on bluetooth headset? tried but keep getting music on phone an notthing in headset.
  • Bitolas
  • Newbie
  • 25139 Views
  • 8 replies
  • 0 likes
  • 25139 Views
  • 8 replies
  • 0 likes

Is it possible to move Spotify app to SD card?

I bought a Motorola Moto G second generation 4G a few weeks ago. It has only 5GB space, I bought an extra SD card 32GB and I installed it. I bought it for my big amount of Spotify space required but I can't manage to move the app and its data in the ...

  • Casual Listener
  • I bought a Motorola Moto G second generation 4G a few weeks ago.   It has only 5GB space, I bought an extra SD card 32GB and I installed it.   I bought it for my big amount of Spoti...
  • Daniel
  • Community Legend
  • 1607 Views
  • 3 replies
  • 0 likes
  • 1607 Views
  • 3 replies
  • 0 likes

equalizer

Yeah i just got my lg g3 and it doesent have an equalizer built in and that is annoying. I just wondered if you guys can add an equalizer to spotify just like the one on ios :). Ps i have tryed downloadable equalizers but they didnt work.

  • Newbie
  • Yeah i just got my lg g3 and it doesent have an equalizer built in and that is annoying. I just wondered if you guys can add an equalizer to spotify just like the one on ios :). Ps i have tryed down...
  • Daniel
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Tracks added to "Songs" in the Android client doesn't syns to "Songs" on the windows client

Tracks added to "Songs" in the Android client doesn't sync to "Songs" in the Windows client. Tracks added in the Windows client syncs back to the Android client without a hitch and I have no problem syncing playlists. Restarting the Windows client, a...

  • Music Fan
  • Tracks added to "Songs" in the Android client doesn't sync to "Songs" in the Windows client. Tracks added in the Windows client syncs back to the Android client without a hitch and I have no problem ...
  • promenad
  • Music Fan
  • 571 Views
  • 4 replies
  • 0 likes
  • 571 Views
  • 4 replies
  • 0 likes

shuffle

When i play my playlists, it will not shuffle, it keeps playing suggested songs only.

  • Newbie
  • When i play my playlists, it will not shuffle, it keeps playing suggested songs only.
  • Daniel
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Premium user but songs not offline available

Hello, I own a brand new Sony Xperia Z3 Compact with Android 4.4.4 and I'm a Premium user. I made the switch from an old iPhone 3GS where I also used spotify. Everything worked fine their. But with my Z3 (Spotify Version 1.5.0.739) I can't seem to ge...

  • Newbie
  • Hello,   I own a brand new Sony Xperia Z3 Compact with Android 4.4.4 and I'm a Premium user. I made the switch from an old iPhone 3GS where I also used spotify. Everything worked fine their....
  • Daniel
  • Community Legend
  • 432 Views
  • 3 replies
  • 0 likes
  • 432 Views
  • 3 replies
  • 0 likes