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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107513 Views

26 replies

3 likes

  • 107513 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217487 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571697 Views

79 replies

3 likes

  • 571697 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470909 Views

577 replies

40 likes

Account
Free
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  • 40 likes

Lost premium features

I have premium service but suddenly i don't have premium features. Tried Uninstalling and reinstalling. Still no premium features. Anyone no why?

Newbie

I have premium service but suddenly i don't have premium features.  Tried Uninstalling and reinstalling. Still no premium features.  Anyone no why? 

516 Views

0 replies

0 likes

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Crazy data usage

Android 5.1.1Nexus 6.Music quality set to High (medium setting.)Spotify using 200-250mb per day of BACKGROUND data.Total foreground data was about 75mb. 75mb even seems high, since I spent maybe 60 minutes total streaming music over radio.Removed and...

Music Fan

Android 5.1.1 Nexus 6. Music quality set to High (medium setting.) Spotify using 200-250mb per day of BACKGROUND data. Total foreground data was about 75mb.   75mb even seems high, since I...

jaser1987

Newbie

933 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My spotify on android takes forever to load

My spotify on android takes forever to load.

Newbie

My spotify on android takes forever to load.

jlj66

Casual Listener

20303 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

how do i delete the old playlist starred without having to delete every song in it

Can anyone help me out i have the newest version of spotify on my galaxy S3 and i remember have this app on my 1st phone then my second and now my third so being that my first phone had the very old version of spotify with the two playlists liked and...

Visitor

Can anyone help me out i have the newest version of spotify on my galaxy S3 and i remember have this app on my 1st phone then my second and now my third so being that my first phone had the very old ...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
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Wrong album art displayed on lockscreen

(I'm on Nexus 5, latest Lollipop update) The last few days I've been noticing that the album covers displayed on the lock screen are wrong. It seems the first album I play after closing Spotify is permanently displayed, until I force stop the app. Li...

Music Fan

(I'm on Nexus 5, latest Lollipop update)   The last few days I've been noticing that the album covers displayed on the lock screen are wrong. It seems the first album I play after closing...

Redfox1701

Regular

3245 Views

12 replies

1 likes

  • 3245 Views
  • 12 replies
  • 1 likes

spotify android widget stopped working

Hi, i did some updates to my android phone and suddenly the spotify widget stopped working doesnt show what im playing, play back and forward buttons are grey out, i deleted the cache and reinstalled spotify but still not working, any ideas on how to...

Casual Listener

Hi,    i did some updates to my android phone and suddenly the spotify widget stopped working doesnt show what im playing, play back and forward buttons are grey out, i deleted the cache ...

1661 Views

0 replies

2 likes

Android 5.0.2
Widget
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  • 2 likes

Spotify Music - Wi-Fi Will Not Connect

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for offline listening. However, as soon as I started d...

Casual Listener

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for...

Isabelle112811

Newbie

620 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Is it possible to connect to Playstation Spotify via built-in Nook Spotify?

I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

Newbie

 I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

319 Views

0 replies

0 likes

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  • 0 replies
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Solved!! canceling spotify

How do I cancel spotify?

Newbie

How do I cancel spotify?

mrustean

Casual Listener

3566 Views

11 replies

0 likes

  • 3566 Views
  • 11 replies
  • 0 likes

stuck on loading

Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, again with the endless loop of green circle loading. R...

Regular

Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, aga...

JohnPetrasek

Casual Listener

3366 Views

4 replies

3 likes

  • 3366 Views
  • 4 replies
  • 3 likes

Spotify does not find SD card

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music' and all subdirectories from internal storage to '/stora...

Newbie

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music...

757 Views

0 replies

0 likes

  • 757 Views
  • 0 replies
  • 0 likes

Artist page wont load

I have premium and have had it for months, and I use it almost all day. As of this morning the "artists" page won't load out of the search. What I mean is if I search for example "stone temple pilots" it will bring me back the results but when I clic...

Casual Listener

I have premium and have had it for months, and I use it almost all day. As of this morning the "artists" page won't load out of the search. What I mean is if I search for example "stone temple pilots...

abcpnw1

Casual Listener

8577 Views

10 replies

2 likes

  • 8577 Views
  • 10 replies
  • 2 likes

Spotify Connect: loses devices and change volume

Playing from mobile phone (Motorola XT1040), Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off mode or Spotify App is running in background. Remote devi...

Newbie

Playing from mobile phone (Motorola XT1040),  Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off ...

778 Views

0 replies

1 likes

  • 778 Views
  • 0 replies
  • 1 likes

Spotify App Doesn't Work on Android 5.0.1 - WTF?!

Hi all, Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app! Have tried to reinstall as per here: https://community.spotify.com/t5/Help-Android/Android-Troubleshoot...

Casual Listener

Hi all,   Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app!   Have tried to reinstall as per her...

carloscaliche2

Regular

2037 Views

3 replies

1 likes

  • 2037 Views
  • 3 replies
  • 1 likes

Audio interference

Hi all.So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks.I have tries multiple versions of Spotify, headphones and phone speaker, downloaded playlists and streaming, all the...

Casual Listener

Hi all. So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks. I have tries multiple versions of Spotify, headphones and...

814 Views

0 replies

0 likes

  • 814 Views
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Solved!! Offline files disappearing after app restart

I have recently bought a HTC One M9, and switched my SD card from my previous HTC One M8.After downloading the latest version of the Spotify app, i startet syncing all my music down to my phone. First of all, it took a really long time, even though I...

Music Fan

I have recently bought a HTC One M9, and switched my SD card from my previous HTC One M8. After downloading the latest version of the Spotify app, i startet syncing all my music down to my phone...

borgja

Music Fan

6321 Views

4 replies

0 likes

offline playlist
sd card
  • 6321 Views
  • 4 replies
  • 0 likes

Premium no premium.

http://imgur.com/oGG1NHNPlayer won't play offline. Not sure what else todo. Tried reinstalling. Logging out. Boring works. Please advise.

Visitor

http://imgur.com/oGG1NHN Player won't play offline. Not sure what else to do. Tried reinstalling. Logging out. Boring works. Please advise.

548 Views

0 replies

0 likes

Premium.
  • 548 Views
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Solved!! App design request

Hey Spotify I really like your app for Android and I have a request for a future update Could you make the notification bar flush with the upper part of the "now playing" interface similar to the rest of the interface in the app ?I've attached 2 scre...

Casual Listener

Hey Spotify 🙂 I really like your app for Android and I have a request for a future update 🙂 Could you make the notification bar flush with the upper part of the "now playing" interface similar ...

DasPeter

Community Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Bluetooth Support?

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players on my phone work fine.

Newbie

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

A "Featured Friend" is "blank"?

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

Regular

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes