Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107497 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217457 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571670 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470887 Views
577 replies
40 likes
App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.
App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.
Roadie
546 Views
1 replies
0 likes
I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space??Any ideas guys? Anyone had the same issue?I tried reinstalling, tried formatting sd card, tried empt...
I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space?? Any ideas guys? Anyone had the same issue? ...
Regular
18259 Views
8 replies
0 likes
I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is running Android 4.4.2. If I use my wife's iPhone and the Spoti...
I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is runnin...
1936 Views
0 replies
6 likes
Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?
Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?
517 Views
0 replies
0 likes
I use my android tablet to teach spin class, so these new changes weren't helpful! You moved the "data" of the song to the side of the picture and made it much smaller. I need to be able to see the timing of the song, which I was able to do easily wh...
I use my android tablet to teach spin class, so these new changes weren't helpful! You moved the "data" of the song to the side of the picture and made it much smaller. I need to be able ...
325 Views
0 replies
0 likes
I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.
I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.
556 Views
0 replies
0 likes
Good Afternoon,Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time. There isnt even this little grey sign that tells yo...
Good Afternoon, Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time...
324 Views
0 replies
0 likes
I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) it just says loading.. I first thought my playlist w...
I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) i...
486 Views
0 replies
0 likes
I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?
I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?
340 Views
0 replies
0 likes
The volume is poor and empty and I have to have the volume in max to hear something!Is the phone or app Spotify?
The volume is poor and empty and I have to have the volume in max to hear something! Is the phone or app Spotify?
373 Views
0 replies
0 likes
Can i see my playlist? If my payment was paused?i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app..Thanks for answer.. sorry my bad english
Can i see my playlist? If my payment was paused? i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app.. Thanks for answer.. sorry my bad english
Music Fan
416 Views
1 replies
0 likes
My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two days later I cleared cache and uninstalled on my ph...
My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two ...
Casual Listener
1016 Views
4 replies
0 likes
Hi all,My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connection (I have no selected offline mode in the settings) a...
Hi all, My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connect...
Casual Listener
803 Views
1 replies
0 likes
Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while other songs play, the previous song will stay indefinit...
Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while othe...
394 Views
0 replies
0 likes
Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?
Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?
290 Views
0 replies
0 likes
Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control. Please help.
Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control. Please help.
437 Views
0 replies
0 likes
Hi I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my playlist I can understand that Spotify will suggest some songs...
Hi I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my ...
Newbie
708 Views
4 replies
1 likes
Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you give me any lockscreen? Thanks !
Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you g...
Casual Listener
500 Views
1 replies
0 likes
I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) .I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode.how I can solve this problem?
I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) . I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode. how I can so...
314 Views
0 replies
1 likes
