Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118898 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239896 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600877 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493169 Views
581 replies
42 likes
Hello, When I try to log on on my phone (Android), the log in fails because it considers I am logged in from a different country.When I log in from a computer and check my profile, the country is set to UK. I am in France but I cannot modify the coun...
Hello, When I try to log on on my phone (Android), the log in fails because it considers I am logged in from a different country. When I log in from a computer and check my profile, the cou...
326 Views
0 replies
0 likes
Hey gents,Recently renewed my Spotify Sub so not 100% sure when this occurred buuuut!I use Spotify on my mobile phone (Apple iOS) and on my tablet (Android JellyBean), now all of a sudden I have no search function at all.Updated, un- and re- installe...
Hey gents, Recently renewed my Spotify Sub so not 100% sure when this occurred buuuut! I use Spotify on my mobile phone (Apple iOS) and on my tablet (Android JellyBean), now all of a sudden I have ...
Music Fan
1227 Views
2 replies
0 likes
LAest update for Android has changed the skipping method in the notifications drop down thing. now, back skip takes u back a track. I preferred it whe it restarted the current track.(Now, i have to skip forward then skip back just to replay the track...
LAest update for Android has changed the skipping method in the notifications drop down thing. now, back skip takes u back a track. I preferred it whe it restarted the current track. (Now, i ...
Community Legend
577 Views
1 replies
0 likes
I. I place a playlist offline. 185 songs. But if i need to delete only one of them, can i?Tanks!
I. I place a playlist offline. 185 songs. But if i need to delete only one of them, can i?Tanks!
Community Legend
396 Views
1 replies
0 likes
Hello, I have a Droid Razr M, and I can't play my local files on my Android phone. I have premium, and when I download a playlist/songs to my phone, they come up as (Song Name) Unknown Artist, Unknown Album, and completely grey instead of white with ...
Hello, I have a Droid Razr M, and I can't play my local files on my Android phone. I have premium, and when I download a playlist/songs to my phone, they come up as (Song Name) Unknown Artis...
572 Views
0 replies
2 likes
Some albums I can't listen because they are not available in the United States. Given this:1. The albums arrived in the US2. Try proxies and not work3. I can not change my country in my profile pageThey can give me some solution?
Some albums I can't listen because they are not available in the United States. Given this: 1. The albums arrived in the US 2. Try proxies and not work 3. I can not change my country in my profile...
460 Views
0 replies
0 likes
I have a Galaxy S5 on Verizon and my spotify goes offline after literally 2 songs play. I close out the app through task manager and reopen. It plays 2 songs, then goes offline. My network is 4G and full signal with no loss fluctuations.
I have a Galaxy S5 on Verizon and my spotify goes offline after literally 2 songs play. I close out the app through task manager and reopen. It plays 2 songs, then goes offline. My network is 4G and ...
619 Views
0 replies
0 likes
All...for some reason my starred playlist likes to make large loops.The playlist itself has over 1500 songs. However, after 7-8 songs or so, a loop of songs plays again so that I have to cycle through the entire list of songs I just played to get to ...
All...for some reason my starred playlist likes to make large loops. The playlist itself has over 1500 songs. However, after 7-8 songs or so, a loop of songs plays again so that I have to cy...
396 Views
0 replies
0 likes
As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) checking the code for any errors inputting the code, it...
As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) chec...
Spotify Star
9322 Views
7 replies
0 likes
-Go to settings.- go to streaming quality.- turn on, sync over cellular.It has to sync them all again but it's working so far.
-Go to settings. - go to streaming quality. - turn on, sync over cellular. It has to sync them all again but it's working so far.
416 Views
0 replies
0 likes
So i un instaled the app and reinstalled it and when loged in all the music i saved was gone how can i get them back without having to add them 1 by 1 cause i had a ton of them
So i un instaled the app and reinstalled it and when loged in all the music i saved was gone how can i get them back without having to add them 1 by 1 cause i had a ton of them
Casual Listener
563 Views
2 replies
0 likes
Ive entered a Code from a gift card and then i got the text "activated, well send you a bill in an email. No email, no premium. Where is my money? My Account is ingoxo. Fix that, fast please!!!!
Ive entered a Code from a gift card and then i got the text "activated, well send you a bill in an email. No email, no premium. Where is my money? My Account is ingoxo. Fix that, fast please!!!!
Casual Listener
617 Views
3 replies
0 likes
Hi there, community! Was wondering, if there is a way to force Spotify save songs to my internal storage, not the external (that was chosen by default, because it has more space)?I tried clearing the cache, restarting phone and removing my SD card, d...
Hi there, community! Was wondering, if there is a way to force Spotify save songs to my internal storage, not the external (that was chosen by default, because it has more space)? I tried c...
Community Legend
627 Views
1 replies
0 likes
Hi, I've paid my premium with a credit card 20 mins ago but I don't have premium..why? What should I do for have that?I've just tried to log out and log in.
Hi, I've paid my premium with a credit card 20 mins ago but I don't have premium..why? What should I do for have that? I've just tried to log out and log in.
Not applicable
1047 Views
5 replies
0 likes
I just typed in the Code and I got a answer that it was successful. But still an hour ago theres no Email for my Upgrade to premium. When i use the Code again it says the code was used. Please help.
I just typed in the Code and I got a answer that it was successful. But still an hour ago theres no Email for my Upgrade to premium. When i use the Code again it says the code was used. Please help.
Casual Listener
438 Views
1 replies
0 likes
Por que no puedo manejar la aplicación de mi smart tv desde mi smartphone si tengo ambas plataformas con la misma cuenta. Puedo controlar el spotify de mi notebook y de otro smartphone desde mi móvil,pero el spotify del tv no se puede. Ojalá puedan a...
Por que no puedo manejar la aplicación de mi smart tv desde mi smartphone si tengo ambas plataformas con la misma cuenta. Puedo controlar el spotify de mi notebook y de otro smartphone desde mi móvil...
Casual Listener
427 Views
1 replies
0 likes
Hi, After the latest update of Spotify on the 26 June, Spotify no longer seems to work with my Ford Sync system that it has been working fine for the last few months. When i say not working Spotify no longer appears in My mobile apps screen, I have t...
Hi, After the latest update of Spotify on the 26 June, Spotify no longer seems to work with my Ford Sync system that it has been working fine for the last few months. When i say not wor...
Newbie
512 Views
1 replies
0 likes
Firstly, I felt very frustrated with spotify. All the information on customer support shown on website is useless!! I bought a gift card tonight, my gift card PIN number is started with INC, after I entered the code, it shown 'unfortunately this Prem...
Firstly, I felt very frustrated with spotify. All the information on customer support shown on website is useless!! I bought a gift card tonight, my gift card PIN number is started with INC, after I ...
Casual Listener
829 Views
3 replies
0 likes
How do I find the current playing in the playlist?Before the lastest update, it would automaticly jump to the currently playing song when moving from the "playing" screen back to the playlist. Scrolling to find it in a list of 1000s of songs is not a...
How do I find the current playing in the playlist? Before the lastest update, it would automaticly jump to the currently playing song when moving from the "playing" screen back to the playlist. &n...
482 Views
0 replies
2 likes
My kindle's sound went off and sometimes I can fix it with pressing the sound buttons, but right now, it's taking forever. It won't turn the sound back on no matter what I do. I need help fixing it.
My kindle's sound went off and sometimes I can fix it with pressing the sound buttons, but right now, it's taking forever. It won't turn the sound back on no matter what I do. I need help fixing it.
Casual Listener
427 Views
1 replies
0 likes
