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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Android deleting and re-downloading my synced albums

I recently swapped by iphone for a samsung galaxy s5 in order to be able to have more storage for music using the sd card and until yesterday had put all my own music from my laptop on my sd card in the phone and my spotify downloads on the device me...

Casual Listener

I recently swapped by iphone for a samsung galaxy s5 in order to be able to have more storage for music using the sd card and until yesterday had put all my own music from my laptop on my sd card in ...

Daniel

Community Legend

345 Views

1 replies

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Android multiple problems.

HiI love spotift when it works but I am having loads of problems and I will probably cancel my subscription because it is too buggy.1 Pausingwhen listening to music to pauses any time I get a notification on my phone (ef sms, email etc)2 off lineif I...

Newbie

Hi I love spotift when it works but I am having loads of problems and I will probably cancel my subscription because it is too buggy. 1 Pausing when listening to music to pauses any time I get a...

Daniel

Community Legend

257 Views

1 replies

0 likes

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Can't log on fb

Newbie

MattSuda

Spotify Star

346 Views

2 replies

0 likes

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Spotify Issues on Android

Now, I don't know if this is an app issue or a phone issue but here it is: the app has a tendency to skip songs, to fast forward songs, to turn on by itself and quit on my phone by itself. I have an HTC One M8 and I've only had it since November. I w...

Newbie

Now, I don't know if this is an app issue or a phone issue but here it is: the app has a tendency to skip songs, to fast forward songs, to turn on by itself and quit on my phone by itself. I have an ...

Daniel

Community Legend

437 Views

2 replies

0 likes

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Spotify stops playing randomly, downloaded playlists disappear

Hello, I am having some issues with Spotify on my new Samsung Note. First, I have downloaded some of my playlists several times for offline listening. Shortly thereafter, they no longer appear to be downloaded to my device, although I can see that th...

Newbie

Hello, I am having some issues with Spotify on my new Samsung Note. First, I have downloaded some of my playlists several times for offline listening. Shortly thereafter, they no longer appear to be ...

752 Views

0 replies

0 likes

Downloaded music disappears
stops playing
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Solved!! Can't add to collaborative playlist

I was able to add to a collaborative playlist and about 30 minutes later it doesn't show up in my list of available playlists when trying to add a song to a playlist. Anyone know how resolve this?

Regular

I was able to add to a collaborative playlist and about 30 minutes later it doesn't show up in my list of available playlists when trying to add a song to a playlist. Anyone know how resolve this?

Daniel

Community Legend

4004 Views

5 replies

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Total blockade

This bug has me very tired . All the time the application is well. I have to reset the phone to fix it ! https://drive.google.com/open?id=0BwXT0JSiz7nOWVhDcWthWW9MbDg&authuser=0 I m premium and the songs are downloaded !!!

Newbie

This bug has me very tired . All the time the application is well. I have to reset the phone to fix it !   https://drive.google.com/open?id=0BwXT0JSiz7nOWVhDcWthWW9MbDg&authuser=0&n...

Daniel

Community Legend

356 Views

1 replies

0 likes

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Solved!! Spotify does'nt work on all accounts

Hi, I installed Spotify on my Samsung Galaxy S4 Tab 10.1, and it crashed immediately after opening, although it does stay open most of the times and gives the error all the time. BUT, now I discovered that Spotify DOES work on my girlfriends account ...

Visitor

Hi, I installed Spotify on my Samsung Galaxy S4 Tab 10.1, and it crashed immediately after opening, although it does stay open most of the times and gives the error all the time.   BUT, now ...

user-removed

Not applicable

511 Views

2 replies

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Solved!! playlist tracks stopping after each play

This is infuriating, I can only listen to one track at a time on my playlists

Casual Listener

This is infuriating, I can only listen to one track at a time on my playlists

Daniel

Community Legend

522 Views

2 replies

0 likes

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Spotify app gone slow

So I pay for premium monthly and over the past month or so its gotten really slow, regardless of the internet connection. I thought it may be the storage on my phone, so I factory reset and redownloaded the Spotify app. Its worse. Literally takes age...

Newbie

So I pay for premium monthly and over the past month or so its gotten really slow, regardless of the internet connection. I thought it may be the storage on my phone, so I factory reset and redownloa...

an0nym0us

Newbie

593 Views

2 replies

0 likes

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Solved!! Reproducable playback errors on one album

I am getting continous and reproducable playback errors on one specific album ("Firestorm" (2004) from "Tvangeste"). Is this issue connected to my account in any way or is it a problem with the data stored on spotify? I have this problem on two diffe...

Casual Listener

I am getting continous and reproducable playback errors on one specific album ("Firestorm" (2004) from "Tvangeste"). Is this issue connected to my account in any way or is it a problem with the data ...

GNUaquin

Casual Listener

801 Views

5 replies

0 likes

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Solved!! Can only shuffle play on Galaxy Tab 2 10.1

Hi all, can anyone shed some light on this please? I understood that Spotify Free will behave as on the PC version on tablets over 7"? But on my Galaxy Tab 2 10.1 (UK model GT-p5110. Android 4.2.2) I have only the Shuffle Play option available. Any i...

Casual Listener

Hi all, can anyone shed some light on this please? I understood that Spotify Free will behave as on the PC version on tablets over 7"? But on my Galaxy Tab 2 10.1 (UK model GT-p5110. Android 4.2.2) I...

Daniel

Community Legend

779 Views

3 replies

0 likes

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Followers activity feed suggestion

I think it would be pretty cool if the mobile version of spotify let's us see what our friends are listening too!One of my favorite way of appreciating my friends is when I buy them LP's and EP's. And I know they have this function on the desktop/lap...

Newbie

I think it would be pretty cool if the mobile version of spotify let's us see what our friends are listening too! One of my favorite way of appreciating my friends is when I buy them LP's and EP's. ...

Daniel

Community Legend

268 Views

1 replies

0 likes

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Shuffle function not working well?

Hey Community, Forgive me if there is already a thread out there for this problem, I didn't do a search. Anyways, it seems like the shuffle function on my Galaxy S5 isn't working well. It seems to play the same 20-30 songs out of a cluster of the ent...

Newbie

Hey Community,   Forgive me if there is already a thread out there for this problem, I didn't do a search.   Anyways, it seems like the shuffle function on my Galaxy S5 isn't workin...

MattSuda

Spotify Star

322 Views

1 replies

0 likes

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Solved!! Playing non-spotify (previously downloaded to phone) music on spotify app

I have several gb of music downloaded to my phone from before I subscribed to Spotify. When I first downloaded and subscribed to Spotify I'm relatively certain that this music was visible within and playable through the Spotify app. I can no longer, ...

Casual Listener

I have several gb of music downloaded to my phone from before I subscribed to Spotify. When I first downloaded and subscribed to Spotify I'm relatively certain that this music was visible within and ...

ian_m_wilson

Casual Listener

604 Views

2 replies

0 likes

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Transferring music from Google Music to Spotify?

Can I move over to spotify and not lose all my music on Google Music? I want everything in my current music playlists etc in Spotify as otherwise it'll take ages to set up.

Newbie

Can I move over to spotify and not lose all my music on Google Music? I want everything in my current music playlists etc in Spotify as otherwise it'll take ages to set up.

Daniel

Community Legend

364 Views

1 replies

0 likes

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Ich kann kein Song abspielen

Wenn ich auf einen gespeicherten Song klicke (Android), dann ploppt das SHUFFLE Symbol auf und der Song startet nicht

Newbie

Wenn ich auf einen gespeicherten Song klicke (Android), dann ploppt das SHUFFLE Symbol auf und der Song startet nicht  

Daniel

Community Legend

287 Views

1 replies

0 likes

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album suggested song

When ever I play an album it will play one song from the album and the rest will be from other albums.

Newbie

When ever I play an album it will play one song from the album and the rest will be from other albums.

Daniel

Community Legend

260 Views

1 replies

0 likes

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spotify connect doesn't see my yamaha reciver

Hi.I have yamaha reciver rxv777.I want to hear music from my LG G3 phone, using the speakers of my reciver, which supposed to support spotify App.Currantly I'm in a 30 days trail mode.Spotify doesn't recognize my reciver, although we are on the same ...

Newbie

Hi. I have yamaha reciver rxv777. I want to hear music from my LG G3 phone, using the speakers of my reciver, which supposed to support spotify App. Currantly I'm in a 30 days trail mode. Spotify...

Daniel

Community Legend

1052 Views

4 replies

0 likes

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  • 4 replies
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HTC DesireA8181 this unit is not compatible with this version

I am not sure if this has been posted before but i can't find it i just got a "new" phone today, which is the HTC Desire A8181. It won't let me download spotify music from the app store. Help?

Regular

I am not sure if this has been posted before but i can't find it 🙂 i just got a "new" phone today, which is the HTC Desire A8181. It won't let me download spotify music from the app store. Help?

Cosmicfart

Regular

684 Views

8 replies

0 likes

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