Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115299 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231758 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591317 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485741 Views
580 replies
42 likes
Hey guys I've got a problem with my spotify, when i'm linked to my home wifi it keeps saying: no internet connection. but when i switch to 4G it works just fine, this is on my HTC one M8 ( with worked fine yesterday) But when i try spotify on my ipad...
Hey guys I've got a problem with my spotify, when i'm linked to my home wifi it keeps saying: no internet connection. but when i switch to 4G it works just fine, this is on my HTC one M8 ( with worke...
Casual Listener
1051 Views
1 replies
0 likes
I accidently logged out of my spotify I've tried everything to get back in. I found my old account and I'm using that for now but my other account I don't know my information at all and I'm being charged on that account. I don't know how to stop the ...
I accidently logged out of my spotify I've tried everything to get back in. I found my old account and I'm using that for now but my other account I don't know my information at all and I'm being cha...
Community Legend
385 Views
1 replies
0 likes
I've tried absolutely everything I can find (a lot of people have written about this - some have found solutions and others haven't). My droid and my MacBook Pro are connected to the same WiFi network in my house. My phone has shown up in the device ...
I've tried absolutely everything I can find (a lot of people have written about this - some have found solutions and others haven't). My droid and my MacBook Pro are connected to the same WiFi networ...
Newbie
3245 Views
6 replies
1 likes
Hi, I am using Spotify version 3.1.0.1117 in my trusty Toshiba Thrive (AT100) that runs Android version 4.0.4. I think it has just updated to the latest Spotify version and I notice that after initialising, the Search tab would go missing from the le...
Hi, I am using Spotify version 3.1.0.1117 in my trusty Toshiba Thrive (AT100) that runs Android version 4.0.4. I think it has just updated to the latest Spotify version and I notice that aft...
783 Views
0 replies
0 likes
Every 30 minutes its stops playing... Also is there away to save downloaded music to phone
Every 30 minutes its stops playing... Also is there away to save downloaded music to phone
Community Legend
431 Views
1 replies
0 likes
Since recently the mobile app doesn't display My Music songs the. The "Songs" section just tells me that I can go to 'browse' section. The "Albums" section is empty as well. The "Artists" section shows some of my artists, but the song counts for each...
Since recently the mobile app doesn't display My Music songs the. The "Songs" section just tells me that I can go to 'browse' section. The "Albums" section is empty as well. The "Artists" section sho...
516 Views
0 replies
0 likes
I was listening to my music offline and decided to take a nap for about an hour. I restart the app and 90% of my music vanished. I'm on a trip and can't download all of them ago. Decided to try out the $1 premium trial and I don't feel compelled to r...
I was listening to my music offline and decided to take a nap for about an hour. I restart the app and 90% of my music vanished. I'm on a trip and can't download all of them ago. Decided to try out t...
Casual Listener
819 Views
2 replies
0 likes
I have been using Spotify premium for a while and until now didn't have any big problem, but recently I changed my Galaxy S4 for a Galaxy S6 Edge, and since then I've been having problems syncing my collection offline.Each song is taking about 1 hour...
I have been using Spotify premium for a while and until now didn't have any big problem, but recently I changed my Galaxy S4 for a Galaxy S6 Edge, and since then I've been having problems syncing my ...
625 Views
0 replies
0 likes
Description Fresh installation; attempting to login (with correct information) causes "Login Failed" to be displayed and then the account's playlist and songs are shown (as if login worked). Then intermittently it returns to Login screen for a few se...
Description Fresh installation; attempting to login (with correct information) causes "Login Failed" to be displayed and then the account's playlist and songs are shown (as if login worked). Then i...
Newbie
7165 Views
33 replies
1 likes
I think I signed up for this 30 days free trial, but i'm not sure. I don't want to have it and I don't want ro pay any money, and I would like to delete my account!
I think I signed up for this 30 days free trial, but i'm not sure. I don't want to have it and I don't want ro pay any money, and I would like to delete my account!
Casual Listener
972 Views
3 replies
0 likes
As the title implies I can't open spotify on my defice. I've deleted and re-downloaded the app multiple times but every time I try to open the app I am getting an error message. I have tried everything I could think of to resolve this issue including...
As the title implies I can't open spotify on my defice. I've deleted and re-downloaded the app multiple times but every time I try to open the app I am getting an error message. I have tried everythi...
Music Fan
2018 Views
4 replies
0 likes
When I am running and want to push Next on my Android phone I constantly press Exit on accident since they are next to each other, this only happens on Android, the iPhone GUI is a lot friendlier.
When I am running and want to push Next on my Android phone I constantly press Exit on accident since they are next to each other, this only happens on Android, the iPhone GUI is a lot friendlier.&nb...
323 Views
0 replies
0 likes
I have had Spotify premium for a cple weeks now. I like the app . Bit for The past 3 days when I save my albums it says saved and its there till I close app then when I get back on the saved albums are gone. Can someone help me . Is there a way to co...
I have had Spotify premium for a cple weeks now. I like the app . Bit for The past 3 days when I save my albums it says saved and its there till I close app then when I get back on the saved albums a...
Casual Listener
708 Views
3 replies
0 likes
why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you do whatever you want, but it keeps playing ur playl...
why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you ...
406 Views
0 replies
0 likes
I have an album that isn't available yet on spotify and want to use it on the mobile appI created a playlist but all the tracks were greyed out even though the tracks are on my phonecan anyone tell what I need to do to get them to sync up so I can li...
I have an album that isn't available yet on spotify and want to use it on the mobile app I created a playlist but all the tracks were greyed out even though the tracks are on my phone can anyo...
Spotify Star
1121 Views
3 replies
1 likes
I bought a spotifygiftcard in the netherlands now im in france and cant use it. What can I do
I bought a spotifygiftcard in the netherlands now im in france and cant use it. What can I do
Community Legend
791 Views
1 replies
0 likes
None of the radio stations with news come in clearly on my daily commute. I was going to look into satellite radio, but before I do, can I listen to news with my Spotify Unlimited account on my Andriod smartphone? Or do I need a Premium account for t...
None of the radio stations with news come in clearly on my daily commute. I was going to look into satellite radio, but before I do, can I listen to news with my Spotify Unlimited account on my Andri...
Community Legend
7908 Views
1 replies
1 likes
Hello everyone I used to have Spotify on my Iphone. This April I bought the Samsung Galaxy S5 and Spotify worked properly until the new Update (Spotify Music) arrived. Since then I can't install the app because of my country situation. I didn't move ...
Hello everyone I used to have Spotify on my Iphone. This April I bought the Samsung Galaxy S5 and Spotify worked properly until the new Update (Spotify Music) arrived. Since then I can't i...
Casual Listener
1056 Views
2 replies
0 likes
Hola. Tengo problemas con la app de Android. La música se detiene sola incluso la descargada. Y no está más la opción buscar. Soy premium. Alguien me puede ayudar?Gracias
Hola. Tengo problemas con la app de Android. La música se detiene sola incluso la descargada. Y no está más la opción buscar. Soy premium. Alguien me puede ayudar? Gracias
Not applicable
1827 Views
1 replies
3 likes
Just got the 3.1 update, with the newly designed mini and main player. Three things I've noticed immediately... 1) Open Spotify from the widget, it takes you to the main player showing the last track you were playing (as normal), press Back - and you...
Just got the 3.1 update, with the newly designed mini and main player. Three things I've noticed immediately... 1) Open Spotify from the widget, it takes you to the main player showing the l...
Newbie
551 Views
1 replies
0 likes
