Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115299 Views

27 replies

4 likes

  • 115299 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231730 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231730 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591304 Views

79 replies

3 likes

  • 591304 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485732 Views

580 replies

42 likes

Account
Free
  • 485732 Views
  • 580 replies
  • 42 likes

How do you clear the download queue?

I've reached the 3,333 track limit on my device (Android phone) and keep getting the message every time I go switch off offline mode, because I have tracks queued to download but obviously can't.How can I clear the download queue, to stop the message...

Casual Listener

I've reached the 3,333 track limit on my device (Android phone) and keep getting the message every time I go switch off offline mode, because I have tracks queued to download but obviously can't. Ho...

2803 Views

0 replies

1 likes

  • 2803 Views
  • 0 replies
  • 1 likes

Streaming songs on endless repaet

Hello, I use spotify version 3.1.0.1117 on a samsung galaxy tab s 8.4 and have the following problem. I use connect to play music on teufel raumfeld wlan speakers, but somehow the option for endless repeat of a single song is not available. Any idea ...

Newbie

Hello,   I use spotify version 3.1.0.1117 on a samsung galaxy tab s 8.4 and have the following problem. I use connect to play music on teufel raumfeld wlan speakers, but somehow the option for...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

How can I download only one music?

Hi there  How can I download only one music in album or playlist??

Visitor

Hi there 🙂  How can I download only one music in album or playlist??

killtogetcrimso

Music Fan

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Lock screen pausing

I just got my Galaxy S5 and I noticed that when I'm playing music on Spotify and I lock my phone, I can't pause or skip from the lock screen. Is there a setting that I can change to fix it or is the feature not availble on this phone?

Newbie

I just got my Galaxy S5 and I noticed that when I'm playing music on Spotify and I lock my phone, I can't pause or skip from the lock screen. Is there a setting that I can change to fix it or is the ...

1257 Views

0 replies

0 likes

galaxy s5
pause
Play
skip
  • 1257 Views
  • 0 replies
  • 0 likes

Spotify connect unknown user???

Hi I discovered just now that someone else is using my spotify? When i tried to play some of my songs i suddenly got the connect tab choosing where I want to play my music from my device or from a stranger, How is that possible, even when I wasnt usi...

Newbie

Hi I discovered just now that someone else is using my spotify? When i tried to play some of my songs i suddenly got the connect tab choosing where I want to play my music from my device or from a st...

636 Views

0 replies

1 likes

  • 636 Views
  • 0 replies
  • 1 likes

Lost premium features

I have premium service but suddenly i don't have premium features. Tried Uninstalling and reinstalling. Still no premium features. Anyone no why?

Newbie

I have premium service but suddenly i don't have premium features.  Tried Uninstalling and reinstalling. Still no premium features.  Anyone no why? 

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes

Crazy data usage

Android 5.1.1Nexus 6.Music quality set to High (medium setting.)Spotify using 200-250mb per day of BACKGROUND data.Total foreground data was about 75mb. 75mb even seems high, since I spent maybe 60 minutes total streaming music over radio.Removed and...

Music Fan

Android 5.1.1 Nexus 6. Music quality set to High (medium setting.) Spotify using 200-250mb per day of BACKGROUND data. Total foreground data was about 75mb.   75mb even seems high, since I...

jaser1987

Newbie

945 Views

1 replies

0 likes

  • 945 Views
  • 1 replies
  • 0 likes

Solved!! My spotify on android takes forever to load

My spotify on android takes forever to load.

Newbie

My spotify on android takes forever to load.

jlj66

Casual Listener

20321 Views

3 replies

2 likes

  • 20321 Views
  • 3 replies
  • 2 likes

how do i delete the old playlist starred without having to delete every song in it

Can anyone help me out i have the newest version of spotify on my galaxy S3 and i remember have this app on my 1st phone then my second and now my third so being that my first phone had the very old version of spotify with the two playlists liked and...

Visitor

Can anyone help me out i have the newest version of spotify on my galaxy S3 and i remember have this app on my 1st phone then my second and now my third so being that my first phone had the very old ...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Wrong album art displayed on lockscreen

(I'm on Nexus 5, latest Lollipop update) The last few days I've been noticing that the album covers displayed on the lock screen are wrong. It seems the first album I play after closing Spotify is permanently displayed, until I force stop the app. Li...

Music Fan

(I'm on Nexus 5, latest Lollipop update)   The last few days I've been noticing that the album covers displayed on the lock screen are wrong. It seems the first album I play after closing...

Redfox1701

Regular

3395 Views

12 replies

1 likes

  • 3395 Views
  • 12 replies
  • 1 likes

spotify android widget stopped working

Hi, i did some updates to my android phone and suddenly the spotify widget stopped working doesnt show what im playing, play back and forward buttons are grey out, i deleted the cache and reinstalled spotify but still not working, any ideas on how to...

Casual Listener

Hi,    i did some updates to my android phone and suddenly the spotify widget stopped working doesnt show what im playing, play back and forward buttons are grey out, i deleted the cache ...

1667 Views

0 replies

2 likes

Android 5.0.2
Widget
  • 1667 Views
  • 0 replies
  • 2 likes

Spotify Music - Wi-Fi Will Not Connect

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for offline listening. However, as soon as I started d...

Casual Listener

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for...

Isabelle112811

Newbie

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Is it possible to connect to Playstation Spotify via built-in Nook Spotify?

I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

Newbie

 I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Solved!! canceling spotify

How do I cancel spotify?

Newbie

How do I cancel spotify?

mrustean

Casual Listener

3669 Views

11 replies

0 likes

  • 3669 Views
  • 11 replies
  • 0 likes

stuck on loading

Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, again with the endless loop of green circle loading. R...

Regular

Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, aga...

JohnPetrasek

Casual Listener

3395 Views

4 replies

3 likes

  • 3395 Views
  • 4 replies
  • 3 likes

Spotify does not find SD card

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music' and all subdirectories from internal storage to '/stora...

Newbie

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music...

775 Views

0 replies

0 likes

  • 775 Views
  • 0 replies
  • 0 likes

Artist page wont load

I have premium and have had it for months, and I use it almost all day. As of this morning the "artists" page won't load out of the search. What I mean is if I search for example "stone temple pilots" it will bring me back the results but when I clic...

Casual Listener

I have premium and have had it for months, and I use it almost all day. As of this morning the "artists" page won't load out of the search. What I mean is if I search for example "stone temple pilots...

abcpnw1

Casual Listener

8605 Views

10 replies

2 likes

  • 8605 Views
  • 10 replies
  • 2 likes

Spotify Connect: loses devices and change volume

Playing from mobile phone (Motorola XT1040), Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off mode or Spotify App is running in background. Remote devi...

Newbie

Playing from mobile phone (Motorola XT1040),  Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off ...

787 Views

0 replies

1 likes

  • 787 Views
  • 0 replies
  • 1 likes

Spotify App Doesn't Work on Android 5.0.1 - WTF?!

Hi all, Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app! Have tried to reinstall as per here: https://community.spotify.com/t5/Help-Android/Android-Troubleshoot...

Casual Listener

Hi all,   Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app!   Have tried to reinstall as per her...

carloscaliche2

Regular

2067 Views

3 replies

1 likes

  • 2067 Views
  • 3 replies
  • 1 likes

Audio interference

Hi all.So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks.I have tries multiple versions of Spotify, headphones and phone speaker, downloaded playlists and streaming, all the...

Casual Listener

Hi all. So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks. I have tries multiple versions of Spotify, headphones and...

821 Views

0 replies

0 likes

  • 821 Views
  • 0 replies
  • 0 likes