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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211020 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561544 Views

78 replies

3 likes

  • 561544 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463321 Views

575 replies

39 likes

Account
Free
  • 463321 Views
  • 575 replies
  • 39 likes

No connection

I got my new zenfone 2 today and I can't seem to connect to Spotify I don't know why I can connect it on my s3 though

Casual Listener

I got my new zenfone 2 today and I can't seem to connect to Spotify I don't know why I can connect it on my s3 though

320 Views

0 replies

0 likes

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Spotify Icon

Icon lost from my Android. Attempts to reinstall bring up "Already Installed".Have to call up Spotify thru Google----not good

Newbie

Icon lost from my Android. Attempts to reinstall bring up "Already Installed". Have to call up Spotify thru Google----not good

325 Views

0 replies

0 likes

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paid for premium now doesn't exist?

i paid for premium at the beginning of this month for .99. in my profile it doesn't even show i did..i logged out and logged back in..says i have to pay?...so i redownloaded the app..nothing. even my playlist is gone

Casual Listener

i paid for premium at the beginning of this month for .99. in my profile it doesn't even show i did..i logged out and logged back in..says i have to pay?...so i redownloaded the app..nothing. even my...

LordRollin

Community Legend

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes

Track info not updated to playback device on bluetooth

After upgrade to latest release 3.0.0.1124 on my Sony Xperia Z3 Compact the Track info is not updated when using it to play on bluetooth devices, in this instace my car. Worked before the Spotify upgrade and still works using other sound applications...

Casual Listener

After upgrade to latest release 3.0.0.1124 on my Sony Xperia Z3 Compact the Track info is not updated when using it to play on bluetooth devices, in this instace my car. Worked before the Spotif...

rubeneb

Casual Listener

841 Views

5 replies

0 likes

  • 841 Views
  • 5 replies
  • 0 likes

track disappeared from playlist

Hi, can anyone please explain why a Galaxy track, (Cineramascope), has vanished from my playlist. I also can't find it anywhere on Spotify. Has the artist withdrawn permission or is the number of times you can play it limited? Really annoyed about th...

Regular

Hi, can anyone please explain why a Galaxy track, (Cineramascope), has vanished from my playlist. I also can't find it anywhere on Spotify. Has the artist withdrawn permission or is the number of tim...

292 Views

0 replies

0 likes

  • 292 Views
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playlists not available offline

A playlist that was previously available offline all the sudden isn't and all the songs are "waiting to download" no matter what WiFi I am connected to.

Visitor

A playlist that was previously available offline all the sudden isn't and all the songs are "waiting to download" no matter what WiFi I am connected to. 

404 Views

0 replies

0 likes

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app plays tracks not in playlist/album

So, I've recently installed the spotify app on my android device. Great that it syncs automatically with the web player, so I have my playlists/albums available there as well. But why does the app insist on mixing in tracks that are not in the curren...

Newbie

So, I've recently installed the spotify app on my android device. Great that it syncs automatically with the web player, so I have my playlists/albums available there as well.   But why does t...

326 Views

0 replies

1 likes

  • 326 Views
  • 0 replies
  • 1 likes

embed code not working on mobile

I help run a website for my local church and we publish playlists weekly to the site via the spotify embed code (play button) all works fine when you are on a desktop, but it does not work on mobile devices (i have only tested an android samsung s5)....

Casual Listener

I help run a website for my local church and we publish playlists weekly to the site via the spotify embed code (play button) all works fine when you are on a desktop, but it does not work on mobile ...

798 Views

0 replies

0 likes

  • 798 Views
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Move storage from internal memory to SD card

HiHow I can change that the Playlist that I have decided to download in order to have it available when I am offline be saved on the SD card instead of the internal memory of the mobile phone?Thank you

Newbie

Hi How I can change that the Playlist that I have decided to download in order to have it available when I am offline be saved on the SD card instead of the internal memory of the mobile phone? ...

user-removed

Not applicable

573 Views

1 replies

0 likes

storage space
  • 573 Views
  • 1 replies
  • 0 likes

App hangs on login screen when SD card is inserted

When I try to login to spotify either using Facebook or username/password login on my Xperia Z3 (Lollipop) with an SD card inserted, the app hangs indefinitely. Sometimes it will pop up with 'Login Failed'. I have tried several 64gb SD cards, formatt...

Newbie

When I try to login to spotify either using Facebook or username/password login on my Xperia Z3 (Lollipop) with an SD card inserted, the app hangs indefinitely. Sometimes it will pop up with 'Login F...

275 Views

0 replies

0 likes

  • 275 Views
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Installation problem

After downloading and installing it, downloading an album for offline access, rebooting phone, and trying to open app, I get "can't find SD card", and goes to black. I'm on a Samsung Galaxy s4 with the Lollypop update, and a 64 gig SD chip.

Newbie

After downloading and installing it, downloading an album for offline access, rebooting phone, and trying to open app, I get "can't find SD card", and goes to black. I'm on a Samsung Galaxy s4 with t...

261 Views

0 replies

0 likes

  • 261 Views
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2 Mobile Phones

Hey, Can I use Spotify on 2 Mobile Phones?Thank you

Casual Listener

Hey, Can I use Spotify on 2 Mobile Phones? Thank you

tomhirsch29

Casual Listener

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Spotify no sincroniza mis listas de reproducción en mis dispositivos.

Ayer me hice una cuenta de spotify premium, me instalé el cliente en un equipo y cree mi primera playlist. Ahora me instalo spotify en mi Android o en mi equipo de sobremesa y la playlist que aparece ayer no aparece como mia, yo puedo acceder a ella ...

Casual Listener

Ayer me hice una cuenta de spotify premium, me instalé el cliente en un equipo y cree mi primera playlist.    Ahora me instalo spotify en mi Android o en mi equipo de sobremesa y la playl...

mapuya19

Community Legend

3314 Views

3 replies

0 likes

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  • 3 replies
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Lenovo A7-10 Can't move Spotify to SD

HI all. Im a premium subscriber and also have read previous posts re: Lenovo Tab2 A7-10, but none have solved my problem.I have a properly formatted 64GB SD card, so that my tablet recognises it, and the system settings allow me to use it as the 'wri...

Newbie

HI all.   Im a premium subscriber and also have read previous posts re: Lenovo Tab2 A7-10, but none have solved my problem. I have a properly formatted 64GB SD card, so that my tablet recog...

NemanjaV95

Music Fan

1434 Views

1 replies

0 likes

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  • 1 replies
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PL radio only plays the same 20 or so tracks.

I haven't found any reason for this, nor any way fix it. I've tried skipping tracks but I can only do it so many times. I've thumbed one or two down, but once I do,I can't thumb down any more for some reason.

Casual Listener

I haven't found any reason for this, nor any way fix it. I've tried skipping tracks but I can only do it so many times. I've thumbed one or two down, but once I do,I can't thumb down any more for som...

488 Views

0 replies

0 likes

Limited Shuffle
  • 488 Views
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Solved!! Push Notifications Not Working

Hi, I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not working. When I try to change the settings in Spotify App, it shows a ...

Regular

Hi,   I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not worki...

rrudolphjr

Roadie

17258 Views

17 replies

0 likes

Galaxy S6
Lollipop 5.0.2
Push Notifications
  • 17258 Views
  • 17 replies
  • 0 likes

Spotify wont sync to SD card, usual solution doesnt work

I am unable to force Spotify to use the SD card. I am aware of the solution here https://support.spotify.com/uk/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-android, however, it doesnt work on my phone.To mak...

Regular

I am unable to force Spotify to use the SD card. I am aware of the solution here https://support.spotify.com/uk/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-...

661 Views

0 replies

0 likes

  • 661 Views
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  • 0 likes

how can i get my playlists to work wen i am offline?

Hi I have spotify premium from vodafone and I went online to mark the playlists to available offline for the ones I will listen a lot of but thoses playlists still wont work offline. why is that?

Casual Listener

Hi I have spotify premium from vodafone and I went online to mark the playlists to available offline for the ones I will listen a lot of but thoses playlists still wont work offline. why is that?

rharris

Newbie

1242 Views

3 replies

0 likes

  • 1242 Views
  • 3 replies
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Android Playlist Widget?

Does Spotify, or any third party app, offer a widget that I can put on my homescreen that will give me one touch access to a particular playlist? Basically, I would just like to be able to tap on a "playlist icon" and have it start playing a playlist...

Regular

Does Spotify, or any third party app, offer a widget that I can put on my homescreen that will give me one touch access to a particular playlist? Basically, I would just like to be able to tap on a "...

689 Views

0 replies

0 likes

  • 689 Views
  • 0 replies
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Survey not working correctly on Android

Hey everyone, I hope someone of the SpotifyCrew will read this. I'm not quite sure where to post this bug...It occured on my Android device, so i decided to put it here. In one of your advertisements there was a survey I wanted to participate in usin...

Newbie

Hey everyone,    I hope someone of the SpotifyCrew will read this.   I'm not quite sure where to post this bug... It occured on my Android device, so i decided to put it here...

397 Views

0 replies

0 likes

  • 397 Views
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  • 0 likes