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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202789 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202789 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547673 Views

78 replies

3 likes

  • 547673 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455486 Views

571 replies

38 likes

Account
Free
  • 455486 Views
  • 571 replies
  • 38 likes

Survey not working correctly on Android

Hey everyone, I hope someone of the SpotifyCrew will read this. I'm not quite sure where to post this bug...It occured on my Android device, so i decided to put it here. In one of your advertisements there was a survey I wanted to participate in usin...

Newbie

Hey everyone,    I hope someone of the SpotifyCrew will read this.   I'm not quite sure where to post this bug... It occured on my Android device, so i decided to put it here...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Low Volume Issues

I have been discussing the issue of the Spotify app's low volume with them on Twitter. They have classified this as a 'New Idea', where I think this should classed as a bug. Anyhow, they directed me to this 'New Idea' and suggested that I add my 'kud...

Gig Goer

I have been discussing the issue of the Spotify app's low volume with them on Twitter.  They have classified this as a 'New Idea', where I think this should classed as a bug.    Anyh...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Cómo cambio mi usuario de tuiter para compartir mi música

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

Casual Listener

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

MaDelRosario

Casual Listener

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Sony Xperia z3 issue

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. Does anyone know how to fix the problem?

Newbie

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. ...

Jordi

Community Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Won't let me use premium features.

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uninstalled the app and still no availability.

Newbie

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uni...

mscgerman

Casual Listener

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Widget

Come mai sul widget quando ascolti una canzone vedi regolarmente il tag e i comandi, il giorno dopo non visualizzi più niente?

Visitor

Come mai sul widget quando ascolti una canzone vedi regolarmente il tag e i comandi, il giorno dopo non visualizzi più niente?

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Playlist

Salve, vorrei gentilmente sapere come mai scarico le play list per ascoltarle off line. Successivamente le riapro e non risulta scaricata. Grazie

Visitor

Salve, vorrei gentilmente sapere come mai scarico le play list per ascoltarle off line. Successivamente le riapro e non risulta scaricata. Grazie

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Playback

I am getting jumpy playback when playing my song's.Anyone know why this is happening.

Newbie

I am getting jumpy playback when playing my song's. Anyone know why this is happening.

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Solved!! I lost all my artists

Hi, So, I was listening a song today then suddently all my songs, artists and albums were gone. My playlists are still there, but I lost all my saved songs. How can I restore them? Thanks.

Newbie

Hi,   So, I was listening a song today then suddently all my songs, artists and albums were gone. My playlists are still there, but I lost all my saved songs. How can I restore them? &nbsp...

herminionunez

Casual Listener

14879 Views

7 replies

1 likes

  • 14879 Views
  • 7 replies
  • 1 likes

Samsung note 4 sd card problem.

Everytime I restart my phone I get and error saying sd card not found. It still allows me to store to sd card, but error continues to pop up on reboot. Looking to see if anyone getting the same error? I have tried to delete cache, and delete app an r...

Newbie

Everytime I restart my phone I get and error saying sd card not found. It still allows me to store to sd card, but error continues to pop up on reboot. Looking to see if anyone getting the same error...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

No SD Card Found

I have a 16GB Nexus 4. Recently I've been getting "No SD Card Found" and it wont allow me to do anything. If i reboot I get the same error. All my other apps can access my "SD Card" with no issues. The only way I have found to fix this problem is to ...

Casual Listener

I have a 16GB Nexus 4. Recently I've been getting "No SD Card Found" and it wont allow me to do anything. If i reboot I get the same error. All my other apps can access my "SD Card" with no issues. T...

user-removed

Not applicable

28770 Views

53 replies

4 likes

  • 28770 Views
  • 53 replies
  • 4 likes

Evertime I Open Spotify It Downloads All My Music List Again And Again And It Never Ends

Hi Guys, Yesterday I Made My Premium Payment And As Soon As I Paid Well All My Music List Started To Download So I Could Heard It Offline, But 2 Hours Later I Noticed That It Wasn't Ending, Everytime I Opened The App To Play Music It Started Download...

Newbie

Hi Guys, Yesterday I Made My Premium Payment And As Soon As I Paid Well All My Music List Started To Download So I Could Heard It Offline, But 2 Hours Later I Noticed That It Wasn't Ending, Everytime...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Song list doesn't show on mobile

Right after I updated my Spotify on Android, all the songs on my songlist were gone! It's kinda weird, because on the actual spotify web, app and even ps4, everything works totally fine and I can see all my songs. However, on the app I find that I ha...

Casual Listener

Right after I updated my Spotify on Android, all the songs on my songlist were gone! It's kinda weird, because on the actual spotify web, app and even ps4, everything works totally fine and I can see...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Data Usage

Hey all, so I was just curious to know if I would go over my data listening to music for roughly 2 and a half hours a day? I have 6GB of data that resets monthly. I have WIFI at home and at my course. But I have never tried to listen to music on the ...

Casual Listener

Hey all, so I was just curious to know if I would go over my data listening to music for roughly 2 and a half hours a day? I have 6GB of data that resets monthly. I have WIFI at home and at my course...

user-removed

Not applicable

931 Views

2 replies

0 likes

  • 931 Views
  • 2 replies
  • 0 likes

[Android] Kindle Fire HD 7 (4th gen)

It would be great if you would hurry up and release the update saying that kindle is not mobile but instead a tablet.

Newbie

It would be great if you would hurry up and release the update saying that kindle is not mobile but instead a tablet.

newswatcher

Newbie

1028 Views

3 replies

2 likes

Android
  • 1028 Views
  • 3 replies
  • 2 likes

[Mobile - Android] works on other networks but not on my network!

Good evening, Spotify community! I have a rather strange problem. In my spotify for Android, it works normally in other wireless networks but when I get home it does not work, only announced that I'm offline and that this feature is not available. It...

Casual Listener

Good evening, Spotify community!   I have a rather strange problem. In my spotify for Android, it works normally in other wireless networks but when I get home it does not work, only announced...

hanslowbot

Music Fan

522 Views

1 replies

1 likes

  • 522 Views
  • 1 replies
  • 1 likes

Equalizer not working

Hello!I seem to be having trouble getting the equalizer working on my android. The wierd thing is that works sometimes, and sometimes it just doesn't kick in. At first I thought it had something to do with wether I was on Wi-Fi or not, but seeing as ...

Casual Listener

Hello! I seem to be having trouble getting the equalizer working on my android. The wierd thing is that works sometimes, and sometimes it just doesn't kick in. At first I thought it had something ...

blytes

Newbie

1398 Views

3 replies

0 likes

  • 1398 Views
  • 3 replies
  • 0 likes

Offline musics are disappearing

I'm a premium user almost the begining Spotify came to Brasil. The only reason I pay is to listen when I'm offline. But even downloaded all the musics in the playlist, when I'm offline a lot of musics doesn't play.It is boring me because probably I'm...

Casual Listener

I'm a premium user almost the begining Spotify came to Brasil. The only reason I pay is to listen when I'm offline. But even downloaded all the musics in the playlist, when I'm offline a lot of music...

leopereshz

Casual Listener

757 Views

2 replies

0 likes

Bug Playlist
Offline songs
Premium
  • 757 Views
  • 2 replies
  • 0 likes

Connection Problems with HTC M8 One

I subscribed to Spotify yesterday, everything was working great - it was working on my lap top and mobile phone. Now, all of sudden it won't let me log on to my mobile phone. The phone is a HTC - M8 One. I have tried uninstalling the app & re-install...

Newbie

I subscribed to Spotify yesterday, everything was working great - it was working on my lap top and mobile phone. Now, all of sudden it won't let me log on to my mobile phone.   The phone is a ...

NemanjaV95

Music Fan

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Sound goes low

Why does sound go lower when songs play?

Newbie

Why does sound go lower when songs play?

user-removed

Not applicable

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes