Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375635 Views

541 replies

34 likes

Account
Free
  • 375635 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Where is my music being saved?

So I have this Samsung Galaxy Tab 4 with a 32 GB MicroSD card but my spotify is in the internal memory, and I am downloading my music but I have A LOT of music and i want to know if the music is going to be saved in the SD card because the memory of ...

Visitor

So I have this Samsung Galaxy Tab 4 with a 32 GB MicroSD card but my spotify is in the internal memory, and I am downloading my music but I have A LOT of music and i want to know if the music is goin...

Daniel

Community Legend

668 Views

2 replies

0 likes

Android
SD-card
Sdcard storage muddle
  • 668 Views
  • 2 replies
  • 0 likes

Bulky app design/behaviour when listing someone else public playlists

Within Android app, you may want to list ALL the playlists belonging to someone you follow. First problem: no folder/subfolder navigation; playlists are listed as if no folder hierarchy is there; a mess, when multiple playlists are stored in subfolde...

Roadie

Within Android app, you may want to list ALL the playlists belonging to someone you follow.   First problem: no folder/subfolder navigation; playlists are listed as if no folder hierarchy is t...

user-removed

Not applicable

525 Views

1 replies

0 likes

Android
Playlists
  • 525 Views
  • 1 replies
  • 0 likes

Changed storage location but still taking internal space

Hi there, I have my Spotify set up to store downloaded songs to my external SD which I confirm is working by the using a file Explorer. However I'm running out of internal space and when I checked the app storage information Spotify is still taking s...

Visitor

Hi there, I have my Spotify set up to store downloaded songs to my external SD which I confirm is working by the using a file Explorer. However I'm running out of internal space and when I checked th...

Daniel

Community Legend

1440 Views

1 replies

0 likes

  • 1440 Views
  • 1 replies
  • 0 likes

Solved!! Equalizer not working on some songs.

The equalizer doesn't work on some of my songs, and when I play those songs, the volume is louder than the working ones, even with the equalizer set to off.The only fix I found is to re-download the whole playlist containing the "bugged" song, but do...

Roadie

The equalizer doesn't work on some of my songs, and when I play those songs, the volume is louder than the working ones, even with the equalizer set to off. The only fix I found is to re-download ...

Daniel

Community Legend

5844 Views

1 replies

0 likes

  • 5844 Views
  • 1 replies
  • 0 likes

[Android][Other] Misaligned / bad touch targets in play queue

The Android client of Spotify has misaligned Touchtargets in the Play Queue when trying to open the Track Menu (I don't know its original name). This leads to accidentially playing a Song instead of viewing its Track Menu which can be pretty annoying...

Newbie

The Android client of Spotify has misaligned Touchtargets in the Play Queue when trying to open the Track Menu (I don't know its original name). This leads to accidentially playing a Song instead of ...

MattSuda

Spotify Star

499 Views

1 replies

0 likes

Android
Other
  • 499 Views
  • 1 replies
  • 0 likes

Spotify only partially syncs my playlists

I am trying to sync my offline playlists to my Moto X 2nd generation phone. I added some new tracks today and it only downloaded one of them. So I followed the instructions for clearing all of Spotify's data off my phone to perform a clean install. A...

Newbie

I am trying to sync my offline playlists to my Moto X 2nd generation phone. I added some new tracks today and it only downloaded one of them. So I followed the instructions for clearing all of Spotif...

user-removed

Not applicable

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

My Android Crash everytime I open the app

My Alcatel One Touch 6030D it's crashing everytime I open Spotify. I'm getting tired of this, 2 weeks ago I talk with a person that supports me for my problem on the twitter page from SpotifySuport. He asked me about my account my cellphone model but...

Casual Listener

My Alcatel One Touch 6030D it's crashing everytime I open Spotify. I'm getting tired of this, 2 weeks ago I talk with a person that supports me for my problem on the twitter page from SpotifySuport. ...

MattSuda

Spotify Star

624 Views

1 replies

0 likes

Other
Premium
  • 624 Views
  • 1 replies
  • 0 likes

Something I can't work out to do with Local Files...is it even possible?

So I have a few artists on my itunes who aren't on Spotify (Chance the Rapper) and a few other albums from artists spotify doens't have. I have sycned them via playlists to my android device, but how do I get them to appear in the "Artist" section on...

Newbie

So I have a few artists on my itunes who aren't on Spotify (Chance the Rapper) and a few other albums from artists spotify doens't have.   I have sycned them via playlists to my android device...

Daniel

Community Legend

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

Offline Playlist

I am getting to the maximum capacity on my SD card for Spotify but I can't seem to reduce the tracks on the Mobile playlist by deleting them to create more space, how do I do this? I am using a HTC M8 with 16GB SD card and I have the desktop Site on ...

Music Fan

I am getting to the maximum capacity on my SD card for Spotify but I can't seem to reduce the tracks on the Mobile playlist by deleting them to create more space, how do I do this?  I am using a...

bomberboy467

Music Fan

794 Views

4 replies

0 likes

  • 794 Views
  • 4 replies
  • 0 likes

Storage Space

My spotify is taking up a lot of space and I'm not sure of it's just the app or if it could be me downloading songs for offline play. Either way I want to delete some files but I don't know what they are or how they might affect me. Any advice?

Casual Listener

My spotify is taking up a lot of space and I'm not sure of it's just the app or if it could be me downloading songs for offline play. Either way I want to delete some files but I don't know what they...

PhilYPR

Music Fan

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

why can go online..offline always??

I want to know how to switch offline to online thats all!!

Newbie

I want to know how to switch offline to online thats all!!

PhilYPR

Music Fan

385 Views

2 replies

0 likes

  • 385 Views
  • 2 replies
  • 0 likes

NO INTERNET CONNECTION??

OK so I loved Spotify that I upgraded to premium! The day after the app started saying there is no internet connection!! In upset cuz I just paid and now I can't listen to anything! I've tried everythingLG G3 phone

Newbie

OK so I loved Spotify that I upgraded to premium! The day after the app started saying there is no internet connection!! In upset cuz I just paid and now I can't listen to anything! I've tried everyt...

PhilYPR

Music Fan

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

musics to sd card It does not work.

I made steps to change the storage to sd, but continues storing in the phone internal memory.It has more space in SD than in internal memory.Correct this please.Spoiler (Highlight to read)=(=(

Casual Listener

I made steps to change the storage to sd, but continues storing in the phone internal memory. It has more space in SD than in internal memory. Correct this please. =(

kbrooksc

Community Legend

737 Views

5 replies

0 likes

  • 737 Views
  • 5 replies
  • 0 likes

So disappointed in the deterioration of my premium membership

I've been a premium member for a few years now. Over the past 6-8 months, things on my Samsung Galaxy S3 has gotten to the point I can't even use the app. The load time (for even downloaded playlists) can take up to 3 minutes when I am in a 4G area. ...

Casual Listener

I've been a premium member for a few years now.  Over the past 6-8 months, things on my Samsung Galaxy S3 has gotten to the point I can't even use the app.  The load time (for even download...

kbrooksc

Community Legend

1259 Views

5 replies

1 likes

  • 1259 Views
  • 5 replies
  • 1 likes

Acount deleted. Please someone help me

Hi everyone, I woke up this morning and turn on my spotify when I realize that I had to log in (which is weird because i never log out) and when I did it, it said that my user or password were wrongI thought that maybe I forgot my password so I went ...

Regular

Hi everyone, I woke up this morning and turn on my spotify when I realize that I had to log in (which is weird because i never log out) and when I did it, it said that my user or password were w...

kbrooksc

Community Legend

522 Views

3 replies

0 likes

  • 522 Views
  • 3 replies
  • 0 likes

Android OS Data Usage

All,I have two phones, one is a Nexus 5 and one is a Nexus 6. They are both running 5.1.1 and using the newest Spotify version from the Google Play store. They have also both been completely blown away and factory image flashed multiple times to test...

Visitor

All, I have two phones, one is a Nexus 5 and one is a Nexus 6.  They are both running 5.1.1 and using the newest Spotify version from the Google Play store.  They have also both been compl...

kbrooksc

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Solved!! My name is Kiebien Crockett but my stage name is kidcrockett and I'm trying to get my music hSpotify

Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that

Newbie

Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that

kbrooksc

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

the spotify it pause alone

Yes the spotify it stop alone when I al watching another aplications why? I,m from argentina

Casual Listener

Yes the spotify it stop alone when I al watching another aplications why?   I,m from argentina

alexquirii

Casual Listener

687 Views

3 replies

0 likes

  • 687 Views
  • 3 replies
  • 0 likes

Solved!! 'Different country' problem when logging in with Facebook

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I get the following message: You appear to be trying t...

Casual Listener

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I g...

Chevalier

Newbie

33665 Views

5 replies

5 likes

  • 33665 Views
  • 5 replies
  • 5 likes

DLNA support in Spotify

when I open Spotify i get this and I can do anithing

Casual Listener

when I open Spotify i get this and I can do anithing

omarmedj

Casual Listener

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes