Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195329 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195329 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536825 Views

78 replies

3 likes

  • 536825 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441222 Views

565 replies

37 likes

Account
Free
  • 441222 Views
  • 565 replies
  • 37 likes

I can't follow artists anymore

I used to be able to follow artist but now i cant. I can follow people i know connected on Facebook but when i go to follow artists it will show "followed" but then i go back to "your music" then to "artist" and i see the same artist that i just had ...

Casual Listener

I used to be able to follow artist but now i cant. I can follow people i know connected on Facebook but when i go to follow artists it will show "followed" but then i go back to "your music" then to ...

Daniel

Community Legend

3366 Views

3 replies

0 likes

Cant follow artists
  • 3366 Views
  • 3 replies
  • 0 likes

Solved!! Download songs have to be re downloaded almost weekly.

Hi, Can you please tell me if its normal that my downloaded playlists have to be re-downloaded almost weekly. I have them downloaded on my tablet and have been in the country only to find I must connect to the internet and download the songs again. C...

Casual Listener

Hi, Can you please tell me if its normal that my downloaded playlists have to be re-downloaded almost weekly. I have them downloaded on my tablet and have been in the country only to find I must conn...

Daniel

Community Legend

1506 Views

6 replies

0 likes

  • 1506 Views
  • 6 replies
  • 0 likes

Release Notes - Spotify for Android (2.9.0)

What's new in this version (2.9.0) New: We've made our notifications and home screen widget work beautifully with TalkBack.

Community Legend

  What's new in this version (2.9.0)   New: We've made our notifications and home screen widget work beautifully with TalkBack.

Goodman

Spotify Legend

2236 Views

9 replies

0 likes

Android
Release Notes
  • 2236 Views
  • 9 replies
  • 0 likes

Update to 3.0.0.1124, but no new design

I got updated to the new 3.0.0.1124 today and according to the release notes there is supposed to be a new design. It still looks the same for me and many others. Does this get rolled out independet from the app version or is there something wrong wi...

Roadie

I got updated to the new 3.0.0.1124 today and according to the release notes there is supposed to be a new design. It still looks the same for me and many others. Does this get rolled out indepe...

ZanePacker

Casual Listener

1420 Views

6 replies

1 likes

  • 1420 Views
  • 6 replies
  • 1 likes

offline

My Spotify on a Android 4.4.4 has been working for months, but since the latest release is installed, it feels to be offline.The 1st times killing and reopening the app was enough to get it connected, now there's no more way.Reinstalling and clearing...

Music Fan

My Spotify on a Android 4.4.4 has been working for months, but since the latest release is installed, it feels to be offline. The 1st times killing and reopening the app was enough to get it connect...

hanslowbot

Music Fan

815 Views

3 replies

1 likes

  • 815 Views
  • 3 replies
  • 1 likes

VERY SLOW on my Samsung Note 4!

For the amount of money I pay for this app in a year, this sucker should work way better! all of a sudden its slow and laggin all the time! PLEASE FIX!!!!!!!!!!!!!!!!!

Newbie

For the amount of money I pay for this app in a year, this sucker should work way better! all of a sudden its slow and laggin all the time! PLEASE FIX!!!!!!!!!!!!!!!!!

Jordi

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Solved!! Won't go online when on home wifi

Anyone else? Works on laptop app on WiFi. Works on other WiFi networks. IPhone 5 works fine. Just started last week. Moto x 2014. 5.0.2

Regular

Anyone else? Works on laptop app on WiFi. Works on other WiFi networks. IPhone 5 works fine. Just started last week. Moto x 2014. 5.0.2

Jcullinan09

Casual Listener

12827 Views

4 replies

0 likes

Android 5.0.2
moto x 2014
  • 12827 Views
  • 4 replies
  • 0 likes

Songs randomly stop playing in the middle of the track

Hi. I just recently signed up for premium on the 3 month promo. I was previously on Google Play Music.Running Spotify on my Galaxy S5 with Android 5.0, non rooted & stock. Basically the problem is as follows. I will have some song playing and then it...

Casual Listener

Hi.   I just recently signed up for premium on the 3 month promo. I was previously on Google Play Music. Running Spotify on my Galaxy S5 with Android 5.0, non rooted & stock.   Bas...

c2q

Casual Listener

4093 Views

3 replies

0 likes

  • 4093 Views
  • 3 replies
  • 0 likes

PC local files not playing on Mobile

Hi,My local files on PC that normally played on mobile and have done until tonight now are unavailable- "this track is not available" and grayed out. I listen to a lot of K-Pop and J-Pop which are not available on spotify. The only tracks available h...

Casual Listener

Hi, My local files on PC that normally played on mobile and have done until tonight now are unavailable- "this track is not available" and grayed out. I listen to a lot of K-Pop and J-Pop which are ...

Shinicarry

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

No notification bar controls

Hi, I'm using Spotify app on Android 4.2.2, LG g2, Spotify version 2.9.0.890, and I can't see the music controls on the notification bar, I have to go into the app whenever I want to pause or change track. I don't want to reinstall the app since I'd ...

Casual Listener

Hi, I'm using Spotify app on Android 4.2.2, LG g2, Spotify version 2.9.0.890, and I can't see the music controls on the notification bar, I have to go into the app whenever I want to pause or change ...

guitarger

Casual Listener

4730 Views

2 replies

1 likes

  • 4730 Views
  • 2 replies
  • 1 likes

Sond skipped on Android

Hi, I upgraded yesterday to premium. Some feedback:1. When playing "Justice - Across the universe" on Android, the song skipped from first to last within 30 seconds. Everytime. (model: Samsung S3). It does not happen with other songs. So great for a ...

Newbie

Hi,   I upgraded yesterday to premium. Some feedback: 1. When playing "Justice - Across the universe" on Android, the song skipped from first to last within 30 seconds. Everytime. (model: Sam...

Daniel

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Missing song

Why cant I play/find the song Narcotic from Liquid anymore?? There is just some **bleep**ty Dance remix

Casual Listener

Why cant I play/find the song Narcotic from Liquid anymore?? There is just some **bleep**ty Dance remix 😞

Daniel

Community Legend

532 Views

3 replies

0 likes

  • 532 Views
  • 3 replies
  • 0 likes

Solved!! Spotify crashes on my xperia z1 compact

I'm a spotiholic, which is why it is particularly annoying that spotify consistently crashes on my sony xperia z1 compact upon application launch. It worked perfectly the first week, but since then it's been 100% defunct. I have sent my phone to serv...

Casual Listener

I'm a spotiholic, which is why it is particularly annoying that spotify consistently crashes on my sony xperia z1 compact upon application launch. It worked perfectly the first week, but since t...

rotten881

Regular

2052 Views

3 replies

0 likes

  • 2052 Views
  • 3 replies
  • 0 likes

Release Notes - Spotify for Android (2.8.0)

What's new in this version (2.8.0) Fixed: We've been battling some bugs. We won.

Community Legend

  What's new in this version (2.8.0)   Fixed: We've been battling some bugs. We won.

EarlPurple

Roadie

5287 Views

21 replies

2 likes

Android
Release Notes
  • 5287 Views
  • 21 replies
  • 2 likes

Offline content disappears frequently

Hi, I have the latest Android app on three different devices. Since the beginning I have had problems with all three devices that my offline content disappears, ALL SONGS! I use Spotify mainly when I run (in Air-plane mode so nothing can disturb me.....

Newbie

Hi,   I have the latest Android app on three different devices. Since the beginning I have had problems with all  three devices that my offline content disappears, ALL SONGS!   I u...

783 Views

0 replies

0 likes

  • 783 Views
  • 0 replies
  • 0 likes

Solved!! Songs withing Your Music category are not appearing

Hello Guys, Suddenly the songs that I've added to my "Songs" within "Your Music" category disappear, I have added new songs and those are appearing but old songs (added last year or in the past months are not there anymore). Also in my computer (Wind...

Casual Listener

Hello Guys,    Suddenly the songs that I've added to my "Songs" within "Your Music" category disappear, I have added new songs and those are appearing but old songs (added last year or in...

Asacur

Casual Listener

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Songs stop after 10 seconds on Nexus 6 with T-Mobile

I'm running Android 5.1 on a Nexus 6 using T-Mobile. Sometimes the app runs smoothly, but lately, I've had an issue where every song I select stops after exactly 10 seconds and never loads. Only restarting my phone entirely fixes the problem. I've no...

Regular

I'm running Android 5.1 on a Nexus 6 using T-Mobile. Sometimes the app runs smoothly, but lately, I've had an issue where every song I select stops after exactly 10 seconds and never loads. Only rest...

mgallow2

Regular

1419 Views

6 replies

0 likes

  • 1419 Views
  • 6 replies
  • 0 likes

HELP. Available Offline slider is not appearing

I really want to like spotify so i signed up for premimum. Downloaded android app, logged in, browsed, but there is NO SLIDER for available offline. I uninstalled and installed 3 times.

Newbie

I really want to like spotify so i signed up for premimum. Downloaded android app, logged in, browsed, but there is NO SLIDER for available offline. I uninstalled and installed 3 times.

Daniel

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Problems with Your Music

I spent a long time yesterday adding artists/albums to my music. I have a premium account that I use on both an Android phone and a Windows 8.1 laptop/tablet. Today, none of those artists/albums are in my music. This isn't the first time this has hap...

Visitor

I spent a long time yesterday adding artists/albums to my music. I have a premium account that I use on both an Android phone and a Windows 8.1 laptop/tablet. Today, none of those artists/albums are ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes