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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210994 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210994 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561520 Views

78 replies

3 likes

  • 561520 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463301 Views

575 replies

39 likes

Account
Free
  • 463301 Views
  • 575 replies
  • 39 likes

Cómo cambio mi usuario de tuiter para compartir mi música

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

Casual Listener

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

MaDelRosario

Casual Listener

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Sony Xperia z3 issue

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. Does anyone know how to fix the problem?

Newbie

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. ...

Jordi

Community Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Won't let me use premium features.

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uninstalled the app and still no availability.

Newbie

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uni...

mscgerman

Casual Listener

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
  • 0 likes

Widget

Come mai sul widget quando ascolti una canzone vedi regolarmente il tag e i comandi, il giorno dopo non visualizzi più niente?

Visitor

Come mai sul widget quando ascolti una canzone vedi regolarmente il tag e i comandi, il giorno dopo non visualizzi più niente?

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Playlist

Salve, vorrei gentilmente sapere come mai scarico le play list per ascoltarle off line. Successivamente le riapro e non risulta scaricata. Grazie

Visitor

Salve, vorrei gentilmente sapere come mai scarico le play list per ascoltarle off line. Successivamente le riapro e non risulta scaricata. Grazie

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Playback

I am getting jumpy playback when playing my song's.Anyone know why this is happening.

Newbie

I am getting jumpy playback when playing my song's. Anyone know why this is happening.

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Solved!! I lost all my artists

Hi, So, I was listening a song today then suddently all my songs, artists and albums were gone. My playlists are still there, but I lost all my saved songs. How can I restore them? Thanks.

Newbie

Hi,   So, I was listening a song today then suddently all my songs, artists and albums were gone. My playlists are still there, but I lost all my saved songs. How can I restore them? &nbsp...

herminionunez

Casual Listener

14890 Views

7 replies

1 likes

  • 14890 Views
  • 7 replies
  • 1 likes

Samsung note 4 sd card problem.

Everytime I restart my phone I get and error saying sd card not found. It still allows me to store to sd card, but error continues to pop up on reboot. Looking to see if anyone getting the same error? I have tried to delete cache, and delete app an r...

Newbie

Everytime I restart my phone I get and error saying sd card not found. It still allows me to store to sd card, but error continues to pop up on reboot. Looking to see if anyone getting the same error...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

No SD Card Found

I have a 16GB Nexus 4. Recently I've been getting "No SD Card Found" and it wont allow me to do anything. If i reboot I get the same error. All my other apps can access my "SD Card" with no issues. The only way I have found to fix this problem is to ...

Casual Listener

I have a 16GB Nexus 4. Recently I've been getting "No SD Card Found" and it wont allow me to do anything. If i reboot I get the same error. All my other apps can access my "SD Card" with no issues. T...

user-removed

Not applicable

29036 Views

53 replies

4 likes

  • 29036 Views
  • 53 replies
  • 4 likes

Evertime I Open Spotify It Downloads All My Music List Again And Again And It Never Ends

Hi Guys, Yesterday I Made My Premium Payment And As Soon As I Paid Well All My Music List Started To Download So I Could Heard It Offline, But 2 Hours Later I Noticed That It Wasn't Ending, Everytime I Opened The App To Play Music It Started Download...

Newbie

Hi Guys, Yesterday I Made My Premium Payment And As Soon As I Paid Well All My Music List Started To Download So I Could Heard It Offline, But 2 Hours Later I Noticed That It Wasn't Ending, Everytime...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Song list doesn't show on mobile

Right after I updated my Spotify on Android, all the songs on my songlist were gone! It's kinda weird, because on the actual spotify web, app and even ps4, everything works totally fine and I can see all my songs. However, on the app I find that I ha...

Casual Listener

Right after I updated my Spotify on Android, all the songs on my songlist were gone! It's kinda weird, because on the actual spotify web, app and even ps4, everything works totally fine and I can see...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Data Usage

Hey all, so I was just curious to know if I would go over my data listening to music for roughly 2 and a half hours a day? I have 6GB of data that resets monthly. I have WIFI at home and at my course. But I have never tried to listen to music on the ...

Casual Listener

Hey all, so I was just curious to know if I would go over my data listening to music for roughly 2 and a half hours a day? I have 6GB of data that resets monthly. I have WIFI at home and at my course...

user-removed

Not applicable

1002 Views

2 replies

0 likes

  • 1002 Views
  • 2 replies
  • 0 likes

[Android] Kindle Fire HD 7 (4th gen)

It would be great if you would hurry up and release the update saying that kindle is not mobile but instead a tablet.

Newbie

It would be great if you would hurry up and release the update saying that kindle is not mobile but instead a tablet.

newswatcher

Newbie

1052 Views

3 replies

2 likes

Android
  • 1052 Views
  • 3 replies
  • 2 likes

[Mobile - Android] works on other networks but not on my network!

Good evening, Spotify community! I have a rather strange problem. In my spotify for Android, it works normally in other wireless networks but when I get home it does not work, only announced that I'm offline and that this feature is not available. It...

Casual Listener

Good evening, Spotify community!   I have a rather strange problem. In my spotify for Android, it works normally in other wireless networks but when I get home it does not work, only announced...

hanslowbot

Music Fan

537 Views

1 replies

1 likes

  • 537 Views
  • 1 replies
  • 1 likes

Equalizer not working

Hello!I seem to be having trouble getting the equalizer working on my android. The wierd thing is that works sometimes, and sometimes it just doesn't kick in. At first I thought it had something to do with wether I was on Wi-Fi or not, but seeing as ...

Casual Listener

Hello! I seem to be having trouble getting the equalizer working on my android. The wierd thing is that works sometimes, and sometimes it just doesn't kick in. At first I thought it had something ...

blytes

Newbie

1443 Views

3 replies

0 likes

  • 1443 Views
  • 3 replies
  • 0 likes

Offline musics are disappearing

I'm a premium user almost the begining Spotify came to Brasil. The only reason I pay is to listen when I'm offline. But even downloaded all the musics in the playlist, when I'm offline a lot of musics doesn't play.It is boring me because probably I'm...

Casual Listener

I'm a premium user almost the begining Spotify came to Brasil. The only reason I pay is to listen when I'm offline. But even downloaded all the musics in the playlist, when I'm offline a lot of music...

leopereshz

Casual Listener

772 Views

2 replies

0 likes

Bug Playlist
Offline songs
Premium
  • 772 Views
  • 2 replies
  • 0 likes

Connection Problems with HTC M8 One

I subscribed to Spotify yesterday, everything was working great - it was working on my lap top and mobile phone. Now, all of sudden it won't let me log on to my mobile phone. The phone is a HTC - M8 One. I have tried uninstalling the app & re-install...

Newbie

I subscribed to Spotify yesterday, everything was working great - it was working on my lap top and mobile phone. Now, all of sudden it won't let me log on to my mobile phone.   The phone is a ...

NemanjaV95

Music Fan

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Sound goes low

Why does sound go lower when songs play?

Newbie

Why does sound go lower when songs play?

user-removed

Not applicable

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

cancelling subscription

Hi I am trying to cancel my free subscription to premium, when I go to my subscription page there is no view options it just gives me the option to extend my free subscription, could you please help me to sort this out ASAP thanks

Casual Listener

Hi I am trying to cancel my free subscription to premium, when I go to my subscription page there is no view options it just gives me the option to extend my free subscription, could you please help ...

MattSuda

Spotify Star

510 Views

3 replies

0 likes

  • 510 Views
  • 3 replies
  • 0 likes

Some songs do not play

I've noticed that on my android device (LG G2) that certain songs, like "call me" by shinedown or "car radio" by twenty one pilots, do not play. I can select the song, and the little timer that moved from left to right to show the progression of the ...

Newbie

I've noticed that on my android device (LG G2) that certain songs, like "call me" by shinedown or "car radio" by twenty one pilots, do not play. I can select the song, and the little timer that moved...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes