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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118886 Views

27 replies

4 likes

  • 118886 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239860 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239860 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600823 Views

79 replies

3 likes

  • 600823 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493153 Views

581 replies

42 likes

Account
Free
  • 493153 Views
  • 581 replies
  • 42 likes

Music just stopped playing

why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you do whatever you want, but it keeps playing ur playl...

Regular

why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you ...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Solved!! Listening to local files on Android App

I have an album that isn't available yet on spotify and want to use it on the mobile appI created a playlist but all the tracks were greyed out even though the tracks are on my phonecan anyone tell what I need to do to get them to sync up so I can li...

Casual Listener

I have an album that isn't available yet on spotify and want to use it on the mobile app I created a playlist but all the tracks were greyed out even though the tracks are on my phone can anyo...

MattSuda

Spotify Star

1139 Views

3 replies

1 likes

  • 1139 Views
  • 3 replies
  • 1 likes

Who can i use a giftcard in other countries ?

I bought a spotifygiftcard in the netherlands now im in france and cant use it. What can I do

Newbie

I bought a spotifygiftcard in the netherlands now im in france and cant use it. What can I do

kbrooksc

Community Legend

798 Views

1 replies

0 likes

country
Gift Card
  • 798 Views
  • 1 replies
  • 0 likes

Is there a way I can listen to news on Spotify?

None of the radio stations with news come in clearly on my daily commute. I was going to look into satellite radio, but before I do, can I listen to news with my Spotify Unlimited account on my Andriod smartphone? Or do I need a Premium account for t...

Music Fan

None of the radio stations with news come in clearly on my daily commute. I was going to look into satellite radio, but before I do, can I listen to news with my Spotify Unlimited account on my Andri...

LordRollin

Community Legend

7921 Views

1 replies

1 likes

  • 7921 Views
  • 1 replies
  • 1 likes

Country Settings won't let me install Spotify Music

Hello everyone I used to have Spotify on my Iphone. This April I bought the Samsung Galaxy S5 and Spotify worked properly until the new Update (Spotify Music) arrived. Since then I can't install the app because of my country situation. I didn't move ...

Newbie

Hello everyone   I used to have Spotify on my Iphone. This April I bought the Samsung Galaxy S5 and Spotify worked properly until the new Update (Spotify Music) arrived. Since then I can't i...

mrustean

Casual Listener

1084 Views

2 replies

0 likes

  • 1084 Views
  • 2 replies
  • 0 likes

Android. Música se detiene. No está la opción Buscar

Hola. Tengo problemas con la app de Android. La música se detiene sola incluso la descargada. Y no está más la opción buscar. Soy premium. Alguien me puede ayudar?Gracias

Newbie

Hola. Tengo problemas con la app de Android. La música se detiene sola incluso la descargada. Y no está más la opción buscar. Soy premium. Alguien me puede ayudar? Gracias

user-removed

Not applicable

1831 Views

1 replies

3 likes

  • 1831 Views
  • 1 replies
  • 3 likes

UI bugs in 3.1

Just got the 3.1 update, with the newly designed mini and main player. Three things I've noticed immediately... 1) Open Spotify from the widget, it takes you to the main player showing the last track you were playing (as normal), press Back - and you...

Roadie

Just got the 3.1 update, with the newly designed mini and main player. Three things I've noticed immediately...   1) Open Spotify from the widget, it takes you to the main player showing the l...

strict418

Newbie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

How do you clear the download queue?

I've reached the 3,333 track limit on my device (Android phone) and keep getting the message every time I go switch off offline mode, because I have tracks queued to download but obviously can't.How can I clear the download queue, to stop the message...

Casual Listener

I've reached the 3,333 track limit on my device (Android phone) and keep getting the message every time I go switch off offline mode, because I have tracks queued to download but obviously can't. Ho...

2820 Views

0 replies

1 likes

  • 2820 Views
  • 0 replies
  • 1 likes

Streaming songs on endless repaet

Hello, I use spotify version 3.1.0.1117 on a samsung galaxy tab s 8.4 and have the following problem. I use connect to play music on teufel raumfeld wlan speakers, but somehow the option for endless repeat of a single song is not available. Any idea ...

Newbie

Hello,   I use spotify version 3.1.0.1117 on a samsung galaxy tab s 8.4 and have the following problem. I use connect to play music on teufel raumfeld wlan speakers, but somehow the option for...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

How can I download only one music?

Hi there  How can I download only one music in album or playlist??

Visitor

Hi there 🙂  How can I download only one music in album or playlist??

killtogetcrimso

Music Fan

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Lock screen pausing

I just got my Galaxy S5 and I noticed that when I'm playing music on Spotify and I lock my phone, I can't pause or skip from the lock screen. Is there a setting that I can change to fix it or is the feature not availble on this phone?

Newbie

I just got my Galaxy S5 and I noticed that when I'm playing music on Spotify and I lock my phone, I can't pause or skip from the lock screen. Is there a setting that I can change to fix it or is the ...

1261 Views

0 replies

0 likes

galaxy s5
pause
Play
skip
  • 1261 Views
  • 0 replies
  • 0 likes

Spotify connect unknown user???

Hi I discovered just now that someone else is using my spotify? When i tried to play some of my songs i suddenly got the connect tab choosing where I want to play my music from my device or from a stranger, How is that possible, even when I wasnt usi...

Newbie

Hi I discovered just now that someone else is using my spotify? When i tried to play some of my songs i suddenly got the connect tab choosing where I want to play my music from my device or from a st...

648 Views

0 replies

1 likes

  • 648 Views
  • 0 replies
  • 1 likes

Lost premium features

I have premium service but suddenly i don't have premium features. Tried Uninstalling and reinstalling. Still no premium features. Anyone no why?

Newbie

I have premium service but suddenly i don't have premium features.  Tried Uninstalling and reinstalling. Still no premium features.  Anyone no why? 

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Crazy data usage

Android 5.1.1Nexus 6.Music quality set to High (medium setting.)Spotify using 200-250mb per day of BACKGROUND data.Total foreground data was about 75mb. 75mb even seems high, since I spent maybe 60 minutes total streaming music over radio.Removed and...

Music Fan

Android 5.1.1 Nexus 6. Music quality set to High (medium setting.) Spotify using 200-250mb per day of BACKGROUND data. Total foreground data was about 75mb.   75mb even seems high, since I...

jaser1987

Newbie

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
  • 0 likes

Solved!! My spotify on android takes forever to load

My spotify on android takes forever to load.

Newbie

My spotify on android takes forever to load.

jlj66

Casual Listener

20334 Views

3 replies

2 likes

  • 20334 Views
  • 3 replies
  • 2 likes

how do i delete the old playlist starred without having to delete every song in it

Can anyone help me out i have the newest version of spotify on my galaxy S3 and i remember have this app on my 1st phone then my second and now my third so being that my first phone had the very old version of spotify with the two playlists liked and...

Visitor

Can anyone help me out i have the newest version of spotify on my galaxy S3 and i remember have this app on my 1st phone then my second and now my third so being that my first phone had the very old ...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Wrong album art displayed on lockscreen

(I'm on Nexus 5, latest Lollipop update) The last few days I've been noticing that the album covers displayed on the lock screen are wrong. It seems the first album I play after closing Spotify is permanently displayed, until I force stop the app. Li...

Music Fan

(I'm on Nexus 5, latest Lollipop update)   The last few days I've been noticing that the album covers displayed on the lock screen are wrong. It seems the first album I play after closing...

Redfox1701

Regular

3489 Views

12 replies

1 likes

  • 3489 Views
  • 12 replies
  • 1 likes

spotify android widget stopped working

Hi, i did some updates to my android phone and suddenly the spotify widget stopped working doesnt show what im playing, play back and forward buttons are grey out, i deleted the cache and reinstalled spotify but still not working, any ideas on how to...

Casual Listener

Hi,    i did some updates to my android phone and suddenly the spotify widget stopped working doesnt show what im playing, play back and forward buttons are grey out, i deleted the cache ...

1677 Views

0 replies

2 likes

Android 5.0.2
Widget
  • 1677 Views
  • 0 replies
  • 2 likes

Spotify Music - Wi-Fi Will Not Connect

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for offline listening. However, as soon as I started d...

Casual Listener

I am a Spotify Premium user as of the start of June. When I first downloaded Spotify Music into my Motorola 2nd Gen, everything was working fine. I added playlist, chose songs and downloaded them for...

Isabelle112811

Newbie

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Is it possible to connect to Playstation Spotify via built-in Nook Spotify?

I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

Newbie

 I can't seem to find the connect button on Spotify. I dont know if it has anything to do with the fact that the app is built into my Nook. If I can, where do I find it?

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes