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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107463 Views

26 replies

3 likes

  • 107463 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217418 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217418 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571602 Views

79 replies

3 likes

  • 571602 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470831 Views

577 replies

40 likes

Account
Free
  • 470831 Views
  • 577 replies
  • 40 likes

track disappeared from playlist

Hi, can anyone please explain why a Galaxy track, (Cineramascope), has vanished from my playlist. I also can't find it anywhere on Spotify. Has the artist withdrawn permission or is the number of times you can play it limited? Really annoyed about th...

Regular

Hi, can anyone please explain why a Galaxy track, (Cineramascope), has vanished from my playlist. I also can't find it anywhere on Spotify. Has the artist withdrawn permission or is the number of tim...

296 Views

0 replies

0 likes

  • 296 Views
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playlists not available offline

A playlist that was previously available offline all the sudden isn't and all the songs are "waiting to download" no matter what WiFi I am connected to.

Visitor

A playlist that was previously available offline all the sudden isn't and all the songs are "waiting to download" no matter what WiFi I am connected to. 

407 Views

0 replies

0 likes

  • 407 Views
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app plays tracks not in playlist/album

So, I've recently installed the spotify app on my android device. Great that it syncs automatically with the web player, so I have my playlists/albums available there as well. But why does the app insist on mixing in tracks that are not in the curren...

Newbie

So, I've recently installed the spotify app on my android device. Great that it syncs automatically with the web player, so I have my playlists/albums available there as well.   But why does t...

333 Views

0 replies

1 likes

  • 333 Views
  • 0 replies
  • 1 likes

embed code not working on mobile

I help run a website for my local church and we publish playlists weekly to the site via the spotify embed code (play button) all works fine when you are on a desktop, but it does not work on mobile devices (i have only tested an android samsung s5)....

Casual Listener

I help run a website for my local church and we publish playlists weekly to the site via the spotify embed code (play button) all works fine when you are on a desktop, but it does not work on mobile ...

808 Views

0 replies

0 likes

  • 808 Views
  • 0 replies
  • 0 likes

Move storage from internal memory to SD card

HiHow I can change that the Playlist that I have decided to download in order to have it available when I am offline be saved on the SD card instead of the internal memory of the mobile phone?Thank you

Newbie

Hi How I can change that the Playlist that I have decided to download in order to have it available when I am offline be saved on the SD card instead of the internal memory of the mobile phone? ...

user-removed

Not applicable

574 Views

1 replies

0 likes

storage space
  • 574 Views
  • 1 replies
  • 0 likes

App hangs on login screen when SD card is inserted

When I try to login to spotify either using Facebook or username/password login on my Xperia Z3 (Lollipop) with an SD card inserted, the app hangs indefinitely. Sometimes it will pop up with 'Login Failed'. I have tried several 64gb SD cards, formatt...

Newbie

When I try to login to spotify either using Facebook or username/password login on my Xperia Z3 (Lollipop) with an SD card inserted, the app hangs indefinitely. Sometimes it will pop up with 'Login F...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
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Installation problem

After downloading and installing it, downloading an album for offline access, rebooting phone, and trying to open app, I get "can't find SD card", and goes to black. I'm on a Samsung Galaxy s4 with the Lollypop update, and a 64 gig SD chip.

Newbie

After downloading and installing it, downloading an album for offline access, rebooting phone, and trying to open app, I get "can't find SD card", and goes to black. I'm on a Samsung Galaxy s4 with t...

270 Views

0 replies

0 likes

  • 270 Views
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  • 0 likes

2 Mobile Phones

Hey, Can I use Spotify on 2 Mobile Phones?Thank you

Casual Listener

Hey, Can I use Spotify on 2 Mobile Phones? Thank you

tomhirsch29

Casual Listener

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Spotify no sincroniza mis listas de reproducción en mis dispositivos.

Ayer me hice una cuenta de spotify premium, me instalé el cliente en un equipo y cree mi primera playlist. Ahora me instalo spotify en mi Android o en mi equipo de sobremesa y la playlist que aparece ayer no aparece como mia, yo puedo acceder a ella ...

Casual Listener

Ayer me hice una cuenta de spotify premium, me instalé el cliente en un equipo y cree mi primera playlist.    Ahora me instalo spotify en mi Android o en mi equipo de sobremesa y la playl...

mapuya19

Community Legend

3331 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Lenovo A7-10 Can't move Spotify to SD

HI all. Im a premium subscriber and also have read previous posts re: Lenovo Tab2 A7-10, but none have solved my problem.I have a properly formatted 64GB SD card, so that my tablet recognises it, and the system settings allow me to use it as the 'wri...

Newbie

HI all.   Im a premium subscriber and also have read previous posts re: Lenovo Tab2 A7-10, but none have solved my problem. I have a properly formatted 64GB SD card, so that my tablet recog...

NemanjaV95

Music Fan

1440 Views

1 replies

0 likes

  • 1440 Views
  • 1 replies
  • 0 likes

PL radio only plays the same 20 or so tracks.

I haven't found any reason for this, nor any way fix it. I've tried skipping tracks but I can only do it so many times. I've thumbed one or two down, but once I do,I can't thumb down any more for some reason.

Casual Listener

I haven't found any reason for this, nor any way fix it. I've tried skipping tracks but I can only do it so many times. I've thumbed one or two down, but once I do,I can't thumb down any more for som...

492 Views

0 replies

0 likes

Limited Shuffle
  • 492 Views
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Solved!! Push Notifications Not Working

Hi, I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not working. When I try to change the settings in Spotify App, it shows a ...

Regular

Hi,   I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not worki...

rrudolphjr

Roadie

17430 Views

17 replies

0 likes

Galaxy S6
Lollipop 5.0.2
Push Notifications
  • 17430 Views
  • 17 replies
  • 0 likes

Spotify wont sync to SD card, usual solution doesnt work

I am unable to force Spotify to use the SD card. I am aware of the solution here https://support.spotify.com/uk/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-android, however, it doesnt work on my phone.To mak...

Regular

I am unable to force Spotify to use the SD card. I am aware of the solution here https://support.spotify.com/uk/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-...

669 Views

0 replies

0 likes

  • 669 Views
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how can i get my playlists to work wen i am offline?

Hi I have spotify premium from vodafone and I went online to mark the playlists to available offline for the ones I will listen a lot of but thoses playlists still wont work offline. why is that?

Casual Listener

Hi I have spotify premium from vodafone and I went online to mark the playlists to available offline for the ones I will listen a lot of but thoses playlists still wont work offline. why is that?

rharris

Newbie

1260 Views

3 replies

0 likes

  • 1260 Views
  • 3 replies
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Android Playlist Widget?

Does Spotify, or any third party app, offer a widget that I can put on my homescreen that will give me one touch access to a particular playlist? Basically, I would just like to be able to tap on a "playlist icon" and have it start playing a playlist...

Regular

Does Spotify, or any third party app, offer a widget that I can put on my homescreen that will give me one touch access to a particular playlist? Basically, I would just like to be able to tap on a "...

694 Views

0 replies

0 likes

  • 694 Views
  • 0 replies
  • 0 likes

Survey not working correctly on Android

Hey everyone, I hope someone of the SpotifyCrew will read this. I'm not quite sure where to post this bug...It occured on my Android device, so i decided to put it here. In one of your advertisements there was a survey I wanted to participate in usin...

Newbie

Hey everyone,    I hope someone of the SpotifyCrew will read this.   I'm not quite sure where to post this bug... It occured on my Android device, so i decided to put it here...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Low Volume Issues

I have been discussing the issue of the Spotify app's low volume with them on Twitter. They have classified this as a 'New Idea', where I think this should classed as a bug. Anyhow, they directed me to this 'New Idea' and suggested that I add my 'kud...

Gig Goer

I have been discussing the issue of the Spotify app's low volume with them on Twitter.  They have classified this as a 'New Idea', where I think this should classed as a bug.    Anyh...

329 Views

0 replies

0 likes

  • 329 Views
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Cómo cambio mi usuario de tuiter para compartir mi música

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

Casual Listener

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

MaDelRosario

Casual Listener

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Sony Xperia z3 issue

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. Does anyone know how to fix the problem?

Newbie

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. ...

Jordi

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Won't let me use premium features.

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uninstalled the app and still no availability.

Newbie

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uni...

mscgerman

Casual Listener

621 Views

2 replies

0 likes

  • 621 Views
  • 2 replies
  • 0 likes