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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387473 Views

545 replies

34 likes

Account
Free
  • 387473 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

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musics to sd card It does not work.

I made steps to change the storage to sd, but continues storing in the phone internal memory.It has more space in SD than in internal memory.Correct this please.Spoiler (Highlight to read)=(=(

Casual Listener

I made steps to change the storage to sd, but continues storing in the phone internal memory. It has more space in SD than in internal memory. Correct this please. =(

kbrooksc

Community Legend

754 Views

5 replies

0 likes

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So disappointed in the deterioration of my premium membership

I've been a premium member for a few years now. Over the past 6-8 months, things on my Samsung Galaxy S3 has gotten to the point I can't even use the app. The load time (for even downloaded playlists) can take up to 3 minutes when I am in a 4G area. ...

Casual Listener

I've been a premium member for a few years now.  Over the past 6-8 months, things on my Samsung Galaxy S3 has gotten to the point I can't even use the app.  The load time (for even download...

kbrooksc

Community Legend

1286 Views

5 replies

1 likes

  • 1286 Views
  • 5 replies
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Acount deleted. Please someone help me

Hi everyone, I woke up this morning and turn on my spotify when I realize that I had to log in (which is weird because i never log out) and when I did it, it said that my user or password were wrongI thought that maybe I forgot my password so I went ...

Regular

Hi everyone, I woke up this morning and turn on my spotify when I realize that I had to log in (which is weird because i never log out) and when I did it, it said that my user or password were w...

kbrooksc

Community Legend

542 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Android OS Data Usage

All,I have two phones, one is a Nexus 5 and one is a Nexus 6. They are both running 5.1.1 and using the newest Spotify version from the Google Play store. They have also both been completely blown away and factory image flashed multiple times to test...

Visitor

All, I have two phones, one is a Nexus 5 and one is a Nexus 6.  They are both running 5.1.1 and using the newest Spotify version from the Google Play store.  They have also both been compl...

kbrooksc

Community Legend

661 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My name is Kiebien Crockett but my stage name is kidcrockett and I'm trying to get my music hSpotify

Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that

Newbie

Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that

kbrooksc

Community Legend

709 Views

1 replies

0 likes

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the spotify it pause alone

Yes the spotify it stop alone when I al watching another aplications why? I,m from argentina

Casual Listener

Yes the spotify it stop alone when I al watching another aplications why?   I,m from argentina

alexquirii

Casual Listener

717 Views

3 replies

0 likes

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Solved!! 'Different country' problem when logging in with Facebook

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I get the following message: You appear to be trying t...

Casual Listener

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I g...

Chevalier

Newbie

33718 Views

5 replies

5 likes

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  • 5 likes

DLNA support in Spotify

when I open Spotify i get this and I can do anithing

Casual Listener

when I open Spotify i get this and I can do anithing

omarmedj

Casual Listener

1005 Views

2 replies

0 likes

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help i cant download my local files

I have been fighting with this for hours, i can't download my local files to my note 3 and yes ive read the other solutions and nothing has worked! seeking help!

Casual Listener

I have been fighting with this for hours, i can't download my local files to my note 3 and yes ive read the other solutions and nothing has worked! seeking help!

Shell57

Casual Listener

854 Views

3 replies

0 likes

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Equalizer

Galaxy S6 Edge While i have music playing I can adjust the equalizer levels and/or turn bass, 3d, clarity....etc on/off and it does nothing untill i pause the song and hit play again for it to take effect. Won't change while music is playing at all. ...

Casual Listener

Galaxy S6 Edge   While i have music playing I can adjust the equalizer levels and/or turn bass, 3d, clarity....etc on/off and it does nothing untill i pause the song and hit play again for it ...

ArmsAsuncion

Roadie

1934 Views

5 replies

0 likes

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  • 5 replies
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Solved!! How do you turn off Shuffle Pla

I'm having trouble with Spotify on my galaxy s6. I can't figure out how to turn off shuffle play. Please help!

Visitor

I'm having trouble with Spotify on my galaxy s6. I can't figure out how to turn off shuffle play. Please help!

DannyFL

Roadie

1406 Views

8 replies

0 likes

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Solved!! Spotify Files

What are all the files I have from spotify in the My Files storage? They are taking up about 2gigs of space and I am wondering what would happen if I delete them. I can't really tell what they are for since they only have names like 6a or 7f. Anyone ...

Casual Listener

What are all the files I have from spotify in the My Files storage? They are taking up about 2gigs of space and I am wondering what would happen if I delete them. I can't really tell what they are fo...

DannyFL

Roadie

524 Views

1 replies

0 likes

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  • 1 replies
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Ford Sync - Features no longer visible

Prior to latest update ford sync worked fine. Since update I cannot browse, play playlist artist etc. When selecting 'More' I am presented with a single 'Close Spotify' option.please fix.

Regular

Prior to latest update ford sync worked fine. Since update I cannot browse, play playlist artist etc. When selecting 'More' I am presented with a single 'Close Spotify' option.please fix.

Riggsy

Regular

455 Views

1 replies

0 likes

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Changing playlist download location

Hey guys, I have an 8gb phone with a 32gb SD card. I'm trying to get my playlists to save to the 32gb card, but every time I restart the download it saves to my phone by default. Is there a workaround for this?

Newbie

Hey guys, I have an 8gb phone with a 32gb SD card. I'm trying to get my playlists to save to the 32gb card, but every time I restart the download it saves to my phone by default. Is there a workaroun...

LordRollin

Community Legend

617 Views

1 replies

0 likes

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Offline

I download songs for offline play and it works but some time later or the next day,I need to download them again or they won't play offline.I just don't like this and it's also inconvenient because I don't have too much space on my phone and I don't ...

Casual Listener

I download songs for offline play and it works but some time later or the next day,I need to download them again or they won't play offline.I just don't like this and it's also inconvenient because I...

LordRollin

Community Legend

479 Views

1 replies

0 likes

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  • 1 replies
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Scroll bug on Android

I've been using the new update a while now and i noticed a bug (I think) on the blue scroll slider. If you take a look at the first image you can see the blue scroll bar in the top right corner. First of all it seems to be postitioned in a very odd p...

Roadie

I've been using the new update a while now and i noticed a bug (I think) on the blue scroll slider.   If you take a look at the first image you can see the blue scroll bar in the top right c...

Rety

Casual Listener

841 Views

3 replies

2 likes

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Unable to make a playlist public on my android device

Premium service - only one playlist, starred I've tried 20+ times to publish/make public my playlist with no success. It keeps telling me it has been published/made public, but that's about it. Any help is appreciated. User name is rjsundean. Spotify...

Casual Listener

Premium service - only one playlist, starred   I've tried 20+ times to publish/make public my playlist with no success.  It keeps telling me it has been published/made public, but ...

Pauel1990

Newbie

652 Views

4 replies

0 likes

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spotify pauses every time I lock my phone.

I just got the galixy s6 and everytime I change a song then turn my phone off spotify pauses. Does anyone have any clue why this is happening, it's getting really annoying

Newbie

I just got the galixy s6 and everytime I change a song then turn my phone off spotify pauses. Does anyone have any clue why this is happening, it's getting really annoying

Daniel

Community Legend

373 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to deactivate shuffle mode

Hi guys I'm using Android 4.4.2 and Spotify 2.8.0.1081 with a premium account. The issue is sometimes I can't deactivate the shuffle mode of playlists or albums.Let's say the shuffle mode is off. I start a playlist with the shuffle button. Everyting ...

Casual Listener

Hi guys   I'm using Android 4.4.2 and Spotify 2.8.0.1081 with a premium account.   The issue is sometimes I can't deactivate the shuffle mode of playlists or albums. Let's say the...

Roots1405

Casual Listener

1063 Views

2 replies

1 likes

  • 1063 Views
  • 2 replies
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Solved!! Local Files Playlist, pausing after every song

Basically I added a few local file from my PC onto spoitfy and made a playlist of those songs, it works fine on my computer however on my LG G3 Android, that playlist in particular stops every one or two songs and I have to manually press play again ...

Casual Listener

Basically I added a few local file from my PC onto spoitfy and made a playlist of those songs, it works fine on my computer however on my LG G3 Android, that playlist in particular stops every one or...

Bastaichdr

Music Fan

1795 Views

8 replies

1 likes

  • 1795 Views
  • 8 replies
  • 1 likes