Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396695 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
All,I have two phones, one is a Nexus 5 and one is a Nexus 6. They are both running 5.1.1 and using the newest Spotify version from the Google Play store. They have also both been completely blown away and factory image flashed multiple times to test...
All, I have two phones, one is a Nexus 5 and one is a Nexus 6. They are both running 5.1.1 and using the newest Spotify version from the Google Play store. They have also both been compl...
Community Legend
692 Views
1 replies
0 likes
Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that
Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that
Community Legend
719 Views
1 replies
0 likes
Yes the spotify it stop alone when I al watching another aplications why? I,m from argentina
Yes the spotify it stop alone when I al watching another aplications why? I,m from argentina
Casual Listener
736 Views
3 replies
0 likes
Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I get the following message: You appear to be trying t...
Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I g...
Newbie
33756 Views
5 replies
5 likes
when I open Spotify i get this and I can do anithing
when I open Spotify i get this and I can do anithing
Casual Listener
1016 Views
2 replies
0 likes
I have been fighting with this for hours, i can't download my local files to my note 3 and yes ive read the other solutions and nothing has worked! seeking help!
I have been fighting with this for hours, i can't download my local files to my note 3 and yes ive read the other solutions and nothing has worked! seeking help!
Casual Listener
893 Views
3 replies
0 likes
Galaxy S6 Edge While i have music playing I can adjust the equalizer levels and/or turn bass, 3d, clarity....etc on/off and it does nothing untill i pause the song and hit play again for it to take effect. Won't change while music is playing at all. ...
Galaxy S6 Edge While i have music playing I can adjust the equalizer levels and/or turn bass, 3d, clarity....etc on/off and it does nothing untill i pause the song and hit play again for it ...
Roadie
2027 Views
5 replies
0 likes
I'm having trouble with Spotify on my galaxy s6. I can't figure out how to turn off shuffle play. Please help!
I'm having trouble with Spotify on my galaxy s6. I can't figure out how to turn off shuffle play. Please help!
Roadie
1425 Views
8 replies
0 likes
What are all the files I have from spotify in the My Files storage? They are taking up about 2gigs of space and I am wondering what would happen if I delete them. I can't really tell what they are for since they only have names like 6a or 7f. Anyone ...
What are all the files I have from spotify in the My Files storage? They are taking up about 2gigs of space and I am wondering what would happen if I delete them. I can't really tell what they are fo...
Roadie
539 Views
1 replies
0 likes
Prior to latest update ford sync worked fine. Since update I cannot browse, play playlist artist etc. When selecting 'More' I am presented with a single 'Close Spotify' option.please fix.
Prior to latest update ford sync worked fine. Since update I cannot browse, play playlist artist etc. When selecting 'More' I am presented with a single 'Close Spotify' option.please fix.
Regular
463 Views
1 replies
0 likes
Hey guys, I have an 8gb phone with a 32gb SD card. I'm trying to get my playlists to save to the 32gb card, but every time I restart the download it saves to my phone by default. Is there a workaround for this?
Hey guys, I have an 8gb phone with a 32gb SD card. I'm trying to get my playlists to save to the 32gb card, but every time I restart the download it saves to my phone by default. Is there a workaroun...
Community Legend
624 Views
1 replies
0 likes
I download songs for offline play and it works but some time later or the next day,I need to download them again or they won't play offline.I just don't like this and it's also inconvenient because I don't have too much space on my phone and I don't ...
I download songs for offline play and it works but some time later or the next day,I need to download them again or they won't play offline.I just don't like this and it's also inconvenient because I...
Community Legend
511 Views
1 replies
0 likes
I've been using the new update a while now and i noticed a bug (I think) on the blue scroll slider. If you take a look at the first image you can see the blue scroll bar in the top right corner. First of all it seems to be postitioned in a very odd p...
I've been using the new update a while now and i noticed a bug (I think) on the blue scroll slider. If you take a look at the first image you can see the blue scroll bar in the top right c...
Casual Listener
881 Views
3 replies
2 likes
Premium service - only one playlist, starred I've tried 20+ times to publish/make public my playlist with no success. It keeps telling me it has been published/made public, but that's about it. Any help is appreciated. User name is rjsundean. Spotify...
Premium service - only one playlist, starred I've tried 20+ times to publish/make public my playlist with no success. It keeps telling me it has been published/made public, but ...
Newbie
679 Views
4 replies
0 likes
I just got the galixy s6 and everytime I change a song then turn my phone off spotify pauses. Does anyone have any clue why this is happening, it's getting really annoying
I just got the galixy s6 and everytime I change a song then turn my phone off spotify pauses. Does anyone have any clue why this is happening, it's getting really annoying
Community Legend
380 Views
1 replies
0 likes
Hi guys I'm using Android 4.4.2 and Spotify 2.8.0.1081 with a premium account. The issue is sometimes I can't deactivate the shuffle mode of playlists or albums.Let's say the shuffle mode is off. I start a playlist with the shuffle button. Everyting ...
Hi guys I'm using Android 4.4.2 and Spotify 2.8.0.1081 with a premium account. The issue is sometimes I can't deactivate the shuffle mode of playlists or albums. Let's say the...
Casual Listener
1084 Views
2 replies
1 likes
Basically I added a few local file from my PC onto spoitfy and made a playlist of those songs, it works fine on my computer however on my LG G3 Android, that playlist in particular stops every one or two songs and I have to manually press play again ...
Basically I added a few local file from my PC onto spoitfy and made a playlist of those songs, it works fine on my computer however on my LG G3 Android, that playlist in particular stops every one or...
Music Fan
1845 Views
8 replies
1 likes
2 things both LG l90 download the app fine but closes everyone I open the app. And why can't I play on multiple devices at same time.
2 things both LG l90 download the app fine but closes everyone I open the app. And why can't I play on multiple devices at same time.
Community Legend
439 Views
1 replies
0 likes
Hola!Este es el mensaje que me ha salido al descargar la nueva versión de Spotify. No, no me voy a comprar un móvil nuevo porque GOOGLE PLAY y Spotify hayan decidido que podemos comprar con esta aplicación. Porque yo no quiero comprar, yo quiero que ...
Hola! Este es el mensaje que me ha salido al descargar la nueva versión de Spotify. No, no me voy a comprar un móvil nuevo porque GOOGLE PLAY y Spotify hayan decidido que podemos ...
Newbie
1017 Views
3 replies
0 likes
Hello. If i play Spotify on my mobile in shuffle mode, does it cost data? (I don't use Premium and I don't have 3G or 4G)
Hello. If i play Spotify on my mobile in shuffle mode, does it cost data? (I don't use Premium and I don't have 3G or 4G)
Community Legend
513 Views
1 replies
0 likes
