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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118893 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239883 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239883 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600860 Views

79 replies

3 likes

  • 600860 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493165 Views

581 replies

42 likes

Account
Free
  • 493165 Views
  • 581 replies
  • 42 likes

Solved!! canceling spotify

How do I cancel spotify?

Newbie

How do I cancel spotify?

mrustean

Casual Listener

3696 Views

11 replies

0 likes

  • 3696 Views
  • 11 replies
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stuck on loading

Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, again with the endless loop of green circle loading. R...

Regular

Spotify app keeps loading playlists, songs, albums,...nothing appears, always stuck on the green loading cricle. Rebooting didn't help. Re installed spotify, chose log in. Stuck on log in screen, aga...

JohnPetrasek

Casual Listener

3404 Views

4 replies

3 likes

  • 3404 Views
  • 4 replies
  • 3 likes

Spotify does not find SD card

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music' and all subdirectories from internal storage to '/stora...

Newbie

I beleive I've read all topics concerning this error. The official reactian was: Stop Spotify (Settings -> Apps -> Spotify) Manually create /storage/sdcard1/Android/data Copy 'com.spotify.music...

779 Views

0 replies

0 likes

  • 779 Views
  • 0 replies
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Artist page wont load

I have premium and have had it for months, and I use it almost all day. As of this morning the "artists" page won't load out of the search. What I mean is if I search for example "stone temple pilots" it will bring me back the results but when I clic...

Casual Listener

I have premium and have had it for months, and I use it almost all day. As of this morning the "artists" page won't load out of the search. What I mean is if I search for example "stone temple pilots...

abcpnw1

Casual Listener

8633 Views

10 replies

2 likes

  • 8633 Views
  • 10 replies
  • 2 likes

Spotify Connect: loses devices and change volume

Playing from mobile phone (Motorola XT1040), Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off mode or Spotify App is running in background. Remote devi...

Newbie

Playing from mobile phone (Motorola XT1040),  Spotify Connect loses remote Android device (Samsung SM-T210) connection after pause, when remote Android device (Samsung SM-T210) is in screen off ...

796 Views

0 replies

1 likes

  • 796 Views
  • 0 replies
  • 1 likes

Spotify App Doesn't Work on Android 5.0.1 - WTF?!

Hi all, Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app! Have tried to reinstall as per here: https://community.spotify.com/t5/Help-Android/Android-Troubleshoot...

Casual Listener

Hi all,   Updated my operating system on Samsung Galaxy S4 last week, and spotify completely stopped working. Super lame as I'm paying for this app!   Have tried to reinstall as per her...

carloscaliche2

Regular

2073 Views

3 replies

1 likes

  • 2073 Views
  • 3 replies
  • 1 likes

Audio interference

Hi all.So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks.I have tries multiple versions of Spotify, headphones and phone speaker, downloaded playlists and streaming, all the...

Casual Listener

Hi all. So this problem has been happening for a few weeks now. At random intervals I can hear beeps/screeches etc when playing tracks. I have tries multiple versions of Spotify, headphones and...

835 Views

0 replies

0 likes

  • 835 Views
  • 0 replies
  • 0 likes

Solved!! Offline files disappearing after app restart

I have recently bought a HTC One M9, and switched my SD card from my previous HTC One M8.After downloading the latest version of the Spotify app, i startet syncing all my music down to my phone. First of all, it took a really long time, even though I...

Music Fan

I have recently bought a HTC One M9, and switched my SD card from my previous HTC One M8. After downloading the latest version of the Spotify app, i startet syncing all my music down to my phone...

borgja

Music Fan

6396 Views

4 replies

0 likes

offline playlist
sd card
  • 6396 Views
  • 4 replies
  • 0 likes

Premium no premium.

http://imgur.com/oGG1NHNPlayer won't play offline. Not sure what else todo. Tried reinstalling. Logging out. Boring works. Please advise.

Visitor

http://imgur.com/oGG1NHN Player won't play offline. Not sure what else to do. Tried reinstalling. Logging out. Boring works. Please advise.

587 Views

0 replies

0 likes

Premium.
  • 587 Views
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Solved!! App design request

Hey Spotify I really like your app for Android and I have a request for a future update Could you make the notification bar flush with the upper part of the "now playing" interface similar to the rest of the interface in the app ?I've attached 2 scre...

Casual Listener

Hey Spotify 🙂 I really like your app for Android and I have a request for a future update 🙂 Could you make the notification bar flush with the upper part of the "now playing" interface similar ...

DasPeter

Community Legend

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Bluetooth Support?

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players on my phone work fine.

Newbie

Does Spotify on Android support bluetooth? I've been using it with my bluetooth headphones without incident, but I couldn't get it to connect to the JVC player in my car, although other music players...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

A "Featured Friend" is "blank"?

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

Regular

I tap the "add people" icon at the top right corner, tap to select the "Featured" column, one in the list is a blank. Screen grab -https://goo.gl/photos/55pZpwJobG6RZFyw7 . Is it normal?

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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Offline sync not working on Android

App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.

Newbie

App says offline sync stopped because no device memory available... but I have several GB available on both device and SD card.

mysticwolf

Roadie

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Solved!! sync error not enough space on device

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space??Any ideas guys? Anyone had the same issue?I tried reinstalling, tried formatting sd card, tried empt...

Newbie

I have over 8g free space on my device and 50g on my micro sd, Spotify consistently telling me it can't sync or download as there's not enough space?? Any ideas guys? Anyone had the same issue? ...

sodapop808

Regular

18328 Views

8 replies

0 likes

device
space
  • 18328 Views
  • 8 replies
  • 0 likes

Mini Cooper F56 Bluetooth Album Art

I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is running Android 4.4.2. If I use my wife's iPhone and the Spoti...

Newbie

I don't understand what can be so hard about making the Android version of the Spotify player be able to send album cover art via Bluetooth to a new 2015 F56 Mini Cooper hardtop. Phone is runnin...

1965 Views

0 replies

6 likes

  • 1965 Views
  • 0 replies
  • 6 likes

Album art saving to gallery automatically

Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?

Newbie

Little thumbnails of the album art for everything I listen to on my HTC device ends up saving to my gallery. Is this something I can fix with spotify settings or is it likely an issue with my phone?

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

3.0 release change

I use my android tablet to teach spin class, so these new changes weren't helpful! You moved the "data" of the song to the side of the picture and made it much smaller. I need to be able to see the timing of the song, which I was able to do easily wh...

Newbie

I use my android tablet to teach spin class, so these new changes weren't helpful!  You moved the "data" of the song to the side of the picture and made it much smaller.  I need to be able ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Spotify won't let me log-in through Facebook

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

Newbie

I'm unable to log-in through Facebook, it is telling me that I am in a different country? How do I change this? I was living in Australia and now I'm living in Ireland.

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Cant Sync my Lokal Files to Spotify at all. Need Help!!

Good Afternoon,Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time. There isnt even this little grey sign that tells yo...

Newbie

Good Afternoon, Yesterday I wanted to Add 20 new Files from My Computer to my Spotify playlist. Usually it worked when i opened spotify on my Phone and on My Computer at the same time. Not this time...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Music randomly stops

I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) it just says loading.. I first thought my playlist w...

Newbie

I've noticed over the past few days that I will be listening to music (offline) and Spotify will randomly crash.. It stops playing the music all together and when I open it (if it didn't shut down) i...

505 Views

0 replies

0 likes

Android 4.4
Crash
  • 505 Views
  • 0 replies
  • 0 likes