Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 61090 Views
  • 68 replies
  • 26 likes
  • 61090 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28422 Views
  • 5 replies
  • 0 likes
  • 28422 Views
  • 5 replies
  • 0 likes

Huawei Ascend P7: Menu button not working

Hey everyone, today I received my new Huawei Ascend P7 and installed Spotify (weirdly it was not installed automatically, unlike most other apps I had had on my old Samsung Galaxy S Plus). I immediately noticed an issue: the menu-button in the top le...

  • Newbie
  • Hey everyone,   today I received my new Huawei Ascend P7 and installed Spotify (weirdly it was not installed automatically, unlike most other apps I had had on my old Samsung Galaxy S Plus)....
  • rowolv
  • Newbie
  • 1236 Views
  • 2 replies
  • 0 likes
  • 1236 Views
  • 2 replies
  • 0 likes

lenght of title at playlist

How can I show up the title lenght inside a playlist?

  • Casual Listener
  • How can I show up the title lenght inside a playlist?
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Cannot play some songs on mobile

So I have synced many of my local files onto my mobile device. However, it seems that certain songs that are not in Spotify's catalog cannot be played on my mobile device. For example, there is only one Aaliyah album on Spotify which is Age Ain't Not...

  • Newbie
  • So I have synced many of my local files onto my mobile device.  However, it seems that certain songs that are not in Spotify's catalog cannot be played on my mobile device.   For example,...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Release Notes - Spotify for Android (2.4.0) {Updated 27/03/15}

What's new in this version (2.4.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll. Improved: Check out the new daily charts. New: Discover has gone horizontal.

ReleaseNotesAnd.jpg
  • Community Legend
  •   What's new in this version (2.4.0)   New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll. Improved: Check o...
  • peanutc03
  • Casual Listener
  • 2016 Views
  • 3 replies
  • 1 likes
  • Android
    Release Notes
  • 2016 Views
  • 3 replies
  • 1 likes

Connect not working on Android Samsung S5

Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..?Thanks for your help

  • Casual Listener
  • Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..? Thanks for your he...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Connect not working on Android Samsung S5

Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..?Thanks for your help

  • Casual Listener
  • Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..? Thanks for your he...
  • 510 Views
  • 0 replies
  • 0 likes
  • connect android airplay speakers
  • 510 Views
  • 0 replies
  • 0 likes

Radio error

A few days ago the radio started malfuctioning. I either get the endless spinning circle or a message that says "Sorry, this radio station could not be started". This occurs when: - Trying to start a station based on a playlist - Disliking a song (li...

  • Newbie
  • A few days ago the radio started malfuctioning. I either get the endless spinning circle or a message that says "Sorry, this radio station could not be started". This occurs when:   - Trying...
  • HatfieldScarlet
  • Gig Goer
  • 2333 Views
  • 7 replies
  • 3 likes
  • 2333 Views
  • 7 replies
  • 3 likes

won't let me pay with card

I enter all my info that it ask for card number date code but always says payment faild any ideas it on an android

  • Newbie
  • I enter all my info that it ask for card number date code but always says payment faild any ideas it on an android
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Sony NW-ZX2 Volume issue

Hey, Guys. I am currently using Spotify on my Sony NW-ZX2. And a wired volume issue keeps buging me. The Spotify's volume is much lower then any other players. No matter what I done (toggle volume limit setting, adjust stock eq setting, adjust Spotif...

  • Newbie
  • Hey, Guys. I am currently using Spotify on my Sony NW-ZX2. And a wired volume issue keeps buging me. The Spotify's volume is much lower then any other players. No matter what I done (toggle volume li...
  • 784 Views
  • 0 replies
  • 0 likes
  • 784 Views
  • 0 replies
  • 0 likes

Combine playlists Droid

What's the most efficient way to combine playlists using my android app? This has to be the most obvious feature someone would want when hosting a gathering with people with different music interests.

  • Music Fan
  • What's the most efficient way to combine playlists using my android app? This has to be the most obvious feature someone would want when hosting a gathering with people with different music interests.
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Tracks randomly stop mid-way.

Spotify randomly stops tracks mid-way or won't start the next track, or plays it without sound. It's very frustrating since I run a lot. This happens over wi-fi and cellular networkSpotify version: premium with the latest update 2.6.0.813Phone: Samsu...

  • Newbie
  • Spotify randomly stops tracks mid-way or won't start the next track, or plays it without sound. It's very frustrating since I run a lot. This happens over wi-fi and cellular network Spotify version:...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Spotify offline, flickering between screens, not loading on Android Samsung Galaxy S5

Spotify used to work on my Samsung Galaxy S5 but stopped about a month ago. It loads for a brief second then pops to the "Log In" screen. Without pressing anything, the app flicks between the login screen and the Playlist screen back and forth, howev...

  • Regular
  • Spotify used to work on my Samsung Galaxy S5 but stopped about a month ago. It loads for a brief second then pops to the "Log In" screen. Without pressing anything, the app flicks between the login s...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Data usage when saving to existing playlist but only download on WiFi

I'm using a Samsung S6 and mostly keep Spotify in offline mode to save mobile data usage.At times I do go looking for new music and mostly save these new tracks to existing playlists that I have already downloaded. When doing this it appears that Spo...

  • Casual Listener
  • I'm using a Samsung S6 and mostly keep Spotify in offline mode to save mobile data usage. At times I do go looking for new music and mostly save these new tracks to existing playlists that I have ...
  • Pmccowatt
  • Casual Listener
  • 1048 Views
  • 2 replies
  • 0 likes
  • data usage
  • 1048 Views
  • 2 replies
  • 0 likes

How can i make so spotify always sorts after title on an android phone?

I have this thing that frostrates me. Every time i go to spotify on my phone to fine a song, i always have to change the "sort by" to title. Is there any way to put this as default?

  • Newbie
  • I have this thing that frostrates me. Every time i go to spotify on my phone to fine a song, i always have to change the "sort by" to title. Is there any way to put this as default?
  • 217 Views
  • 0 replies
  • 1 likes
  • 217 Views
  • 0 replies
  • 1 likes

Back play command on drop down window

Hi guys im wondering if you can help me. whenever I'm playing spotify on my samsung note and i pull the drop down window for quick command access the 'back' button is never there. Only the pause/play and next buttons are there. Which is annoying beca...

  • Casual Listener
  • Hi guys im wondering if you can help me. whenever I'm playing spotify on my samsung note and i pull the drop down window for quick command access the 'back' button is never there. Only the pause/play...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

We Need This Feature!!

Google just opened up Google now for Third party app commands.http://www.pcworld.com/article/2917792/androids-ok-google-voice-controls-now-let-you-shazam-a-song-start-your-car-and-more.html Please Please PLEASE add being able to launch and play music...

  • Gig Goer
  • Google just opened up Google now for Third party app commands. http://www.pcworld.com/article/2917792/androids-ok-google-voice-controls-now-let-you-shazam-a-song-start-your-car-and-more.html  ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Problems with the Spotify app

Everything works fine except for the fact that music stops playing from time to time without me doing nothing (in the app it still shows the song playing, but it loses the sound). Sound comes back again after a while, but it is really anoying since t...

  • Casual Listener
  • Everything works fine except for the fact that music stops playing from time to time without me doing nothing (in the app it still shows the song playing, but it loses the sound). Sound comes back ag...
  • JEiris
  • Casual Listener
  • 777 Views
  • 3 replies
  • 0 likes
  • Android 5.0.2
    stops playing
    streaming
    Update
  • 777 Views
  • 3 replies
  • 0 likes

spotify connect does not work on Samsung S4 Active

Hey!I got S4 Active and a Samsung tablet 10" something, but these two does not connect on Spotify connect.My tablet finds my phone, but my phone does nt find my tablet, what should I do?

  • Newbie
  • Hey! I got S4 Active and a Samsung tablet 10" something, but these two does not connect on Spotify connect. My tablet finds my phone, but my phone does nt find my tablet, what should I do?
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes