Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118898 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239897 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600877 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493180 Views
581 replies
42 likes
I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?
I've been all around in the Android app trying to find a DIRECT path to the play queue, but can't. How do I get to the queue to edit the playlist, add or remove songs from it?
354 Views
0 replies
0 likes
The volume is poor and empty and I have to have the volume in max to hear something!Is the phone or app Spotify?
The volume is poor and empty and I have to have the volume in max to hear something! Is the phone or app Spotify?
386 Views
0 replies
0 likes
Can i see my playlist? If my payment was paused?i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app..Thanks for answer.. sorry my bad english
Can i see my playlist? If my payment was paused? i need to see my playlist to download the song in my playlist for any phone doesnt have spotify app.. Thanks for answer.. sorry my bad english
Music Fan
438 Views
1 replies
0 likes
My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two days later I cleared cache and uninstalled on my ph...
My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two ...
Casual Listener
1074 Views
4 replies
0 likes
Hi all,My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connection (I have no selected offline mode in the settings) a...
Hi all, My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connect...
Casual Listener
822 Views
1 replies
0 likes
Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while other songs play, the previous song will stay indefinit...
Not sure if anyone else has had this issue or not...a quick search of the forums didn't reveal anything. When I play a song, they occasionally "hang" in the background. What I mean is that while othe...
409 Views
0 replies
0 likes
Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?
Why do some songs that belong to my local files do not appear to cover the screen of "Now Playing" in the Android application?
302 Views
0 replies
0 likes
Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control. Please help.
Logged in to Spotify today (Premium account) on my Samsung Galaxy S5, but I cannot find the volume control. Please help.
449 Views
0 replies
0 likes
Hi I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my playlist I can understand that Spotify will suggest some songs...
Hi I'm using Spotify on my Android Phone. When I select one of my playlists ( 30 songs or more) Spotify plays 5 songs or so and then only suggested songs and is impossible to return to my ...
Newbie
754 Views
4 replies
1 likes
Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you give me any lockscreen? Thanks !
Hi ! I am seeking for a lockscreen to use with Spotify, that shows the controls and the album cover like iOS lockscreen. I used Echo Lockscreen but this app shows the cover 50% of the time. Can you g...
Casual Listener
526 Views
1 replies
0 likes
I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) .I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode.how I can solve this problem?
I'm using spotify (v 3.0.0.1124) on Android (HTC one m7) . I have a 4g connection but more and more often I'm stuck in the offline mode without the possibility to select "online" mode. how I can so...
333 Views
0 replies
1 likes
I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.
I'm trying to put in my card info and it always says that something went wrong... I also tried to use PayPal and it said the same thing.
258 Views
0 replies
0 likes
Every single time I use Spotify each and every day it gives me the option to synch my phone with my laptop and Kindle Fire. I do NOT want to do this!! I can handle Spotify just fine vis a vis my laptop, I do NOT need my phone for this. I tried synchi...
Every single time I use Spotify each and every day it gives me the option to synch my phone with my laptop and Kindle Fire. I do NOT want to do this!! I can handle Spotify just fine vis a vis my lapt...
366 Views
0 replies
0 likes
When i try to sign in on my new phone, and iput in the correct username and password, it keeps telling me I am trying to sing in from a different country and wont let me sign in.I have cleared the cache, uninstalled and reinstalled the app and reset ...
When i try to sign in on my new phone, and iput in the correct username and password, it keeps telling me I am trying to sing in from a different country and wont let me sign in. I have cleared the ...
342 Views
0 replies
0 likes
Hello! Since a few weeks back, my playlists have completely disappeared from my phone. And the only place to find them is on my computer, meaning they wont show up if I log on to another computer either. I believe it may have something to do with DU ...
Hello! Since a few weeks back, my playlists have completely disappeared from my phone. And the only place to find them is on my computer, meaning they wont show up if I log on to another computer eit...
599 Views
0 replies
0 likes
Hello, First of all I am a huge Spotify fan. I am a premium user for a couple of years. BUT sometimes .... I have that playingqueue problem. This is what I do: I go to my music and select a play listThen I press shuffleThe title of a previous played ...
Hello, First of all I am a huge Spotify fan. I am a premium user for a couple of years. BUT sometimes .... I have that playingqueue problem. This is what I do: I go to my m...
Casual Listener
568 Views
1 replies
0 likes
Hello, i've been wonder a long time after i saw a friends phone and he had this lock screen with the album on it, i have my defualt lock screen whenever i lock my screen, has anyone else experienced this? I have my player were i can play and next son...
Hello, i've been wonder a long time after i saw a friends phone and he had this lock screen with the album on it, i have my defualt lock screen whenever i lock my screen, has anyone else experienced ...
945 Views
0 replies
1 likes
Here is the official news : https://news.spotify.com/us/2015/05/28/spotify-arrives-to-android-wear/ We're getting close to end of June Just tell me it hasn't changed
Here is the official news : https://news.spotify.com/us/2015/05/28/spotify-arrives-to-android-wear/ We're getting close to end of June 😮 Just tell me it hasn't c...
356 Views
0 replies
0 likes
Hi,I'm experiencing an issue with the album art on lock screen and music id broadcast to bluetooth hanging/freezing. Music continues to play normally, and there is no jitter/low volume during these hangs. Normal operation resumes when I have force cl...
Hi, I'm experiencing an issue with the album art on lock screen and music id broadcast to bluetooth hanging/freezing. Music continues to play normally, and there is no jitter/low volume during these...
417 Views
0 replies
0 likes
