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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107470 Views

26 replies

3 likes

  • 107470 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217423 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217423 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571612 Views

79 replies

3 likes

  • 571612 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470841 Views

577 replies

40 likes

Account
Free
  • 470841 Views
  • 577 replies
  • 40 likes

Error when Playing the Song "Nirvana" from Favorite

Hello dear Spotify, hopefully i have found the right place for error reporting.When playing the song "Nirvana" from the album :"Christoph Alex" from the rapper "Favorite" the song/track suddenly "stops" so you cant here anything after 1:20/1:21 . Hop...

Casual Listener

Hello dear Spotify, hopefully i have found the right place for error reporting. When playing the song "Nirvana" from the album :"Christoph Alex" from the rapper "Favorite" the song/track suddenly ...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

I paid but says the payment was not made

It has come in the making of the card that I paid this month's Spotify, but when I open Spotify says I do not efetuei payment, does anyone know the problem or something?

Casual Listener

It has come in the making of the card that I paid this month's Spotify, but when I open Spotify says I do not efetuei payment, does anyone know the problem or something?

MattSuda

Spotify Star

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

Offline music no longer available

I have about 50 albums which I have downloaded so that I can listen while I am offline. Today all albums were no longer available offline and I have had to download them all again. Any reason for this?

Casual Listener

I have about 50 albums which I have downloaded so that I can listen while I am offline. Today all albums were no longer available offline and I have had to download them all again.  Any reason&n...

shaun_plant-nz

Casual Listener

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
  • 0 likes

Spotify App makes my phone Frozen/Unresponsive over and over!!!!

I don't know if this is a problem for everyone, but its a serious problem for me. Almost once every few minutes Spotify makes my phone completely freeze! It happens only if I skip a part of a song, or move through my tracks to fast. I know its going ...

Newbie

I don't know if this is a problem for everyone, but its a serious problem for me.   Almost once every few minutes Spotify makes my phone completely freeze!  It happens only ...

jasonmasque

Newbie

4255 Views

7 replies

2 likes

  • 4255 Views
  • 7 replies
  • 2 likes

no longer have Facebook, how do I log in?

I originally logged into Spotify with Facebook. I no longer have facebook. How can I log in? I tried to create a new profile but it says my email is already in use.

Newbie

I originally logged into Spotify with Facebook. I no longer have facebook. How can I log in? I tried to create a new profile but it says my email is already in use.

Molis83

Regular

1627 Views

4 replies

0 likes

  • 1627 Views
  • 4 replies
  • 0 likes

Android powers down and restarts when I try playing a song

Hello, I have a Motorola Droid Razr M (android version 4.1.2) running the latest version of spotify (2.9.0.890) and this issue started ever since I updated to this version of spotify. When I am connected to bluetooth on my 2013 Ford Escape, I am unab...

Newbie

Hello,   I have a Motorola Droid Razr M (android version 4.1.2) running the latest version of spotify (2.9.0.890) and this issue started ever since I updated to this version of spotify. When I...

731 Views

0 replies

0 likes

Android
bluetooth
droid razr m
motorola
shut down
  • 731 Views
  • 0 replies
  • 0 likes

Last.fm Android app updated, scrobbling Spotify et al now

Yesterday an update of the official Last.fm Android app was released in the AppStore:https://play.google.com/store/apps/details?id=fm.last.androidYou can scrobble Spotify, SoundCloud, Deezer, Rdio, Google Play et al with an offline scrobble cache now...

Roadie

Yesterday an update of the official Last.fm Android app was released in the AppStore: https://play.google.com/store/apps/details?id=fm.last.android You can scrobble Spotify, SoundCloud, Deezer,...

1899 Views

0 replies

1 likes

last.fm for android
offline scrobble cache
  • 1899 Views
  • 0 replies
  • 1 likes

Really don't like the new design in landscape!

Hi guys, I love the new desgin when in portrait mode however it looks aweful and disjointed in landscape, I primarily use spotify on my android headunit which is obvously always in landscape mode and the athstetics and usablity have decreased conside...

Casual Listener

 Hi guys, I love the new desgin when in portrait mode however it looks aweful and disjointed in landscape, I primarily use spotify on my android headunit which is obvously always in landscape mo...

563 Views

0 replies

1 likes

  • 563 Views
  • 0 replies
  • 1 likes

Songs stopping after 1 1/2 songs - not streaming properly

I have Spotify premium and when I go to any of my playlists and play a song, it only plays for about 4-5 minutes and then it abruptly STOPS, not pauses, but fully stops and I need to go back into my playlist and either select the song to play from th...

Newbie

I have Spotify premium and when I go to any of my playlists and play a song, it only plays for about 4-5 minutes and then it abruptly STOPS, not pauses, but fully stops and I need to go back into my ...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes

Selective Offline save

I should be able to save my songs offline on certain devices only if I want. I don't want to dump everything offline onto my laptop, but just onto my phone. Is there a way to do this?

Newbie

I should be able to save my songs offline on certain devices only if I want. I don't want to dump everything offline onto my laptop, but just onto my phone. Is there a way to do this?

Daniel

Community Legend

877 Views

2 replies

0 likes

idea
Offline Access
Spotify
  • 877 Views
  • 2 replies
  • 0 likes

Offline mode or my phone's Airplane mode makes me login?

Hi, I'm having a major issue with this app. I have Premium and loaded the Amazon app on my blackberry z30. The app itself works well, however, I'm leaving for a fishing trip up north where there will be no internet available (at all) and I have a wei...

Casual Listener

Hi, I'm having a major issue with this app. I have Premium and loaded the Amazon app on my blackberry z30. The app itself works well, however, I'm leaving for a fishing trip up north where there will...

whistlerpat

Casual Listener

1452 Views

3 replies

0 likes

  • 1452 Views
  • 3 replies
  • 0 likes

No one wants to listen to interviews while shuffle playing

Maybe make some kind of tag for interviews and either ask the user if the want to add the interveiws to their shuffle play or just disclude them.

Casual Listener

Maybe make some kind of tag for interviews and either ask the user if the want to add the interveiws to their shuffle play or just disclude them.

Daniel

Community Legend

541 Views

1 replies

0 likes

idea
  • 541 Views
  • 1 replies
  • 0 likes

No connection to the internet wlan

HiSince one week I can't connect to the internet with the Spotify app. But it works over the mobile network. I tryed all what stands here but it didn't helped. I tryed to reinstall the app, to restart the router and to restart my mobile. I become in ...

Casual Listener

Hi Since one week I can't connect to the internet with the Spotify app. But it works over the mobile network. I tryed all what stands here but it didn't helped. I tryed to reinstall the app, to rest...

Daniel

Community Legend

824 Views

3 replies

0 likes

  • 824 Views
  • 3 replies
  • 0 likes

Upgrading

Hi,I can't seem to use my debit card to upgrade to premium- it just days enter a valid credit card number. Do I have to have a credit card to upgrade?

Newbie

Hi, I can't seem to use my debit card to upgrade to premium- it just days enter a valid credit card number. Do I have to have a credit card to upgrade?

Daniel

Community Legend

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

I can't follow artists anymore

I used to be able to follow artist but now i cant. I can follow people i know connected on Facebook but when i go to follow artists it will show "followed" but then i go back to "your music" then to "artist" and i see the same artist that i just had ...

Casual Listener

I used to be able to follow artist but now i cant. I can follow people i know connected on Facebook but when i go to follow artists it will show "followed" but then i go back to "your music" then to ...

Daniel

Community Legend

3397 Views

3 replies

0 likes

Cant follow artists
  • 3397 Views
  • 3 replies
  • 0 likes

Solved!! Download songs have to be re downloaded almost weekly.

Hi, Can you please tell me if its normal that my downloaded playlists have to be re-downloaded almost weekly. I have them downloaded on my tablet and have been in the country only to find I must connect to the internet and download the songs again. C...

Casual Listener

Hi, Can you please tell me if its normal that my downloaded playlists have to be re-downloaded almost weekly. I have them downloaded on my tablet and have been in the country only to find I must conn...

Daniel

Community Legend

1574 Views

6 replies

0 likes

  • 1574 Views
  • 6 replies
  • 0 likes

Release Notes - Spotify for Android (2.9.0)

What's new in this version (2.9.0) New: We've made our notifications and home screen widget work beautifully with TalkBack.

Community Legend

  What's new in this version (2.9.0)   New: We've made our notifications and home screen widget work beautifully with TalkBack.

Goodman

Spotify Legend

2557 Views

9 replies

0 likes

Android
Release Notes
  • 2557 Views
  • 9 replies
  • 0 likes

Update to 3.0.0.1124, but no new design

I got updated to the new 3.0.0.1124 today and according to the release notes there is supposed to be a new design. It still looks the same for me and many others. Does this get rolled out independet from the app version or is there something wrong wi...

Roadie

I got updated to the new 3.0.0.1124 today and according to the release notes there is supposed to be a new design. It still looks the same for me and many others. Does this get rolled out indepe...

ZanePacker

Casual Listener

1514 Views

6 replies

1 likes

  • 1514 Views
  • 6 replies
  • 1 likes

offline

My Spotify on a Android 4.4.4 has been working for months, but since the latest release is installed, it feels to be offline.The 1st times killing and reopening the app was enough to get it connected, now there's no more way.Reinstalling and clearing...

Music Fan

My Spotify on a Android 4.4.4 has been working for months, but since the latest release is installed, it feels to be offline. The 1st times killing and reopening the app was enough to get it connect...

hanslowbot

Music Fan

884 Views

3 replies

1 likes

  • 884 Views
  • 3 replies
  • 1 likes