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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375779 Views

541 replies

34 likes

Account
Free
  • 375779 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7540 Views

0 replies

7 likes

  • 7540 Views
  • 0 replies
  • 7 likes

Spotify music listening level issue (Android)

This is the second time I post something about this.My concern is basically about audio levels for certain music albums (a lot actually), from a lot of rock bands (Metallica, Foo Fighters, Meshuggah and the list keeps going) or even in Hip Hop albums...

Regular

This is the second time I post something about this. My concern is basically about audio levels for certain music albums (a lot actually), from a lot of rock bands (Metallica, Foo Fighters, Meshug...

MattSuda

Spotify Star

1468 Views

6 replies

2 likes

Android
audio level
  • 1468 Views
  • 6 replies
  • 2 likes

Volume issues with Android

Since there has been the volume issue with Spotify 2.7, lots of people started noticing for the first time that the volume on Android is to low. Now with Spotify 2.8, everybody thinks that this is solved. Sadly, no one seem to notice that it isn't. Y...

Gig Goer

Since there has been the volume issue with Spotify 2.7, lots of people started noticing for the first time that the volume on Android is to low. Now with Spotify 2.8, everybody thinks that this is so...

Mr_Blaubeere

Gig Goer

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

My phone doesn't recognize my spotify premium!

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have already payed for it, and i can't get it to work, please h...

Casual Listener

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have alrea...

cyann599

Newbie

2160 Views

10 replies

0 likes

  • 2160 Views
  • 10 replies
  • 0 likes

Solved!! Change the storage to SDCard is not working

Hello guys, i just signed the spotify premium (about two or three days).when i try to sync my lists to listen in off-line mode the songs are downloaded in the internal storage. I look for solutions in any foruns i know, but the i can't fix that probl...

Newbie

Hello guys, i just signed the spotify premium (about two or three days). when i try to sync my lists to listen in off-line mode the songs are downloaded in the internal storage.   I look fo...

atom1989

Community Legend

4841 Views

11 replies

0 likes

  • 4841 Views
  • 11 replies
  • 0 likes

Lost all info

I have premium and when I opened up Spotify on my phone (Galaxy S6) it went to the login screen. Once I logged in all my music was gone and I went back to free. I tried reinstalling the app and restarting my phone.

Casual Listener

I have premium and when I opened up Spotify on my phone (Galaxy S6) it went to the login screen. Once I logged in all my music was gone and I went back to free. I tried reinstalling the app and resta...

atom1989

Community Legend

483 Views

3 replies

0 likes

  • 483 Views
  • 3 replies
  • 0 likes

Solved!! Will updating app on android delete my offline cache?

Sorry for the dumb question, but will my offline cache get deleted when I update on my android device? I have a premium account and updated the app a year or so ago and lost all of my offline cache. Very frustrating as I have limited access to high s...

Casual Listener

Sorry for the dumb question, but will my offline cache get deleted when I update on my android device? I have a premium account and updated the app a year or so ago and lost all of my offline cache. ...

dinomight

Spotify Star

1282 Views

3 replies

0 likes

offline music
  • 1282 Views
  • 3 replies
  • 0 likes

Solved!! sound

I have uninstalled and reinstalled spotify i have turned off my phone took out the battery i have tried everything but my music is way too quite i can barley hear it all my other apps play at the volume i have set except this one plz HELP

Regular

I have uninstalled and reinstalled spotify i have turned off my phone took out the battery i have tried everything but my music is way too quite i can barley hear it all my other apps play at the vol...

girl4god74

Regular

1824 Views

12 replies

0 likes

  • 1824 Views
  • 12 replies
  • 0 likes

Play local files from Mac in my Android Phone Spotify

I want to play local files from mac in my android phone, but everytime I select a local song from my phone, it says "This song is not available". What should I do??? Thx

Casual Listener

I want to play local files from mac in my android phone, but everytime I select a local song from my phone, it says "This song is not available". What should I do???   Thx

hmaesta

Newbie

1703 Views

6 replies

0 likes

  • 1703 Views
  • 6 replies
  • 0 likes

Solved!! Can't download/synchronize downloaded playlists from pc to samsung s4 with usb-cable

Hi there,I'm looking for a way to download/synchronize downloaded playlists from pc to samsung s4 with usb-cable.Problem is that the s4 isn't added as device on the left side of the spotify app.There is no WLAN, thats the reason why I want to synchro...

Casual Listener

Hi there, I'm looking for a way to download/synchronize downloaded playlists from pc to samsung s4 with usb-cable. Problem is that the s4 isn't added as device on the left side of the spotify app. ...

Daniel

Community Legend

890 Views

5 replies

0 likes

  • 890 Views
  • 5 replies
  • 0 likes

Solved!! I cant save more music in "your music"

I cant save more music in "your music"when i want to save a new album or track it disappears after as soon as i restart spotify. I have saved a lot of albums whitout truble but i fear that i have reached some kind of limmit? Im not downloading the al...

Casual Listener

I cant save more music in "your music" when i want to save a new album or track it disappears after as soon as i restart spotify.  I have saved a lot of albums whitout truble but i fear th...

orangeapple

Casual Listener

3629 Views

9 replies

0 likes

  • 3629 Views
  • 9 replies
  • 0 likes

Solved!! Spotify On Note 4

This post applies to both Note 2 and Note 4. The following are bugs I have encountered in both phones so far, I have app version 2.7.0.883. when jumping from one track to another, sometimes the next song starts and no audio is heard. this happens whe...

Regular

This post applies to both Note 2 and Note 4. The following are bugs I have encountered in both phones so far, I have app version 2.7.0.883.   when jumping from one track to another, sometimes...

jtubalinal

Regular

2722 Views

4 replies

0 likes

Android
KitKat
Lollipop
  • 2722 Views
  • 4 replies
  • 0 likes

Solved!! Sony Xperia Tipo sd path?

Is there anyone who has the sd path to Sony Xperia Tipo?I am going crazy trying to make the spotify app save songs to my external sd card, but it just won't work. It seems as if the only solution is to get the correct SD path, but I can't seem to fin...

Casual Listener

Is there anyone who has the sd path to Sony Xperia Tipo? I am going crazy trying to make the spotify app save songs to my external sd card, but it just won't work. It seems as if the only solution i...

rdolishny

Newbie

8580 Views

4 replies

0 likes

  • 8580 Views
  • 4 replies
  • 0 likes

random songs added to radio station

I'm having trouble with random songs being added to radio stations I created in the past since the update to lollipop. There are several songs that are appearing as being "thumbs up" that I never liked. Once these songs have had the "thumbs up" appli...

Newbie

I'm having trouble with random songs being added to radio stations I created in the past since the update to lollipop. There are several songs that are appearing as being "thumbs up" that I never lik...

DannyFL

Roadie

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Solved!! Spotify volume too quite

After the last update the volume inside Spotify is way too quite on my nexus 6. Its not the equalizer, its not my volume, and the volume is fine on any other app. Anyone else having this issue? I've cleared the cache and reinstalled with no fix.

Newbie

After the last update the volume inside Spotify is way too quite on my nexus 6. Its not the equalizer, its not my volume, and the volume is fine on any other app. Anyone else having this issue? I've ...

Daniel

Community Legend

963 Views

5 replies

0 likes

  • 963 Views
  • 5 replies
  • 0 likes

[CRASHING] Spotify crashes after switching lollipop user account.

Spotify crashes when I open the application after I switch my operating system user account on android lollipop 5.0.2 on a Samsung Galaxy Note Pro 12.2. My main accout is logged in my Samsung Galaxy Note 3, my main user account on the tab has the spo...

Casual Listener

 Spotify crashes when I open the application after I switch my operating system user account on android lollipop 5.0.2 on a Samsung Galaxy Note Pro 12.2. My main accout is logged in my Sams...

DannyFL

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

A love letter

Dearest Spotify, We've been together a few years now. It's been a wonderful couple of years, and overall I've enjoyed it. We've spent a lot of time together, many long days and nights and many long trips, and I'll admit you sing much better than me i...

Community Legend

Dearest Spotify,   We've been together a few years now. It's been a wonderful couple of years, and overall I've enjoyed it. We've spent a lot of time together, many long days and nights and ma...

DannyFL

Roadie

629 Views

1 replies

1 likes

  • 629 Views
  • 1 replies
  • 1 likes

New Spotify Features....

Won't be on Android for a few weeks looks like. Wouldn't be surprised if it's longer.In other news MixRadio managed to release a brand new app to both Android and IOS the same day. Rdio also introduced a new pricing plan to both IOS and Android the s...

Roadie

Won't be on Android for a few weeks looks like. Wouldn't be surprised if it's longer. In other news MixRadio managed to release a brand new app to both Android and IOS the same day. Rdio also intr...

metzlerr

Roadie

678 Views

1 replies

1 likes

  • 678 Views
  • 1 replies
  • 1 likes

Son qui saute/bug

Salut à tousSur les musiques en streaming et en hors ligne de temps en temps le son bug et grésilleComment corriger sa ?HelloOn the music in streaming and offline from sometime the sound bug and sizzlesHow to correct his? (Google traduction)

Newbie

Salut à tous Sur les musiques en streaming et en hors ligne de temps en temps le son bug et grésille Comment corriger sa ? Hello On the music in streaming and offline from sometime the sound bug ...

Daniel

Community Legend

5101 Views

1 replies

0 likes

  • 5101 Views
  • 1 replies
  • 0 likes

save the Spotify Premium Music on SD-Card?

Hello everyone!I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. hope anyone can help me because my phone storage is always full..

Newbie

Hello everyone! I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. 😕 hope anyone can help me because my phone storage is a...

Daniel

Community Legend

770 Views

2 replies

0 likes

  • 770 Views
  • 2 replies
  • 0 likes

Flashing mood images

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll.See also https://cyberbunker.nl/index.php/s/gPntlJDpPUYCQvz for more explanation. An other is than when a select ...

Regular

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll. See also https://cyberbunker.nl/index.php/s/gPntlJD...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes