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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107461 Views

26 replies

3 likes

  • 107461 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217414 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217414 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571598 Views

79 replies

3 likes

  • 571598 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470828 Views

577 replies

40 likes

Account
Free
  • 470828 Views
  • 577 replies
  • 40 likes

offline

My Spotify on a Android 4.4.4 has been working for months, but since the latest release is installed, it feels to be offline.The 1st times killing and reopening the app was enough to get it connected, now there's no more way.Reinstalling and clearing...

Music Fan

My Spotify on a Android 4.4.4 has been working for months, but since the latest release is installed, it feels to be offline. The 1st times killing and reopening the app was enough to get it connect...

hanslowbot

Music Fan

884 Views

3 replies

1 likes

  • 884 Views
  • 3 replies
  • 1 likes

VERY SLOW on my Samsung Note 4!

For the amount of money I pay for this app in a year, this sucker should work way better! all of a sudden its slow and laggin all the time! PLEASE FIX!!!!!!!!!!!!!!!!!

Newbie

For the amount of money I pay for this app in a year, this sucker should work way better! all of a sudden its slow and laggin all the time! PLEASE FIX!!!!!!!!!!!!!!!!!

Jordi

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Solved!! Won't go online when on home wifi

Anyone else? Works on laptop app on WiFi. Works on other WiFi networks. IPhone 5 works fine. Just started last week. Moto x 2014. 5.0.2

Regular

Anyone else? Works on laptop app on WiFi. Works on other WiFi networks. IPhone 5 works fine. Just started last week. Moto x 2014. 5.0.2

Jcullinan09

Casual Listener

12888 Views

4 replies

0 likes

Android 5.0.2
moto x 2014
  • 12888 Views
  • 4 replies
  • 0 likes

Songs randomly stop playing in the middle of the track

Hi. I just recently signed up for premium on the 3 month promo. I was previously on Google Play Music.Running Spotify on my Galaxy S5 with Android 5.0, non rooted & stock. Basically the problem is as follows. I will have some song playing and then it...

Casual Listener

Hi.   I just recently signed up for premium on the 3 month promo. I was previously on Google Play Music. Running Spotify on my Galaxy S5 with Android 5.0, non rooted & stock.   Bas...

c2q

Casual Listener

4241 Views

3 replies

0 likes

  • 4241 Views
  • 3 replies
  • 0 likes

PC local files not playing on Mobile

Hi,My local files on PC that normally played on mobile and have done until tonight now are unavailable- "this track is not available" and grayed out. I listen to a lot of K-Pop and J-Pop which are not available on spotify. The only tracks available h...

Casual Listener

Hi, My local files on PC that normally played on mobile and have done until tonight now are unavailable- "this track is not available" and grayed out. I listen to a lot of K-Pop and J-Pop which are ...

Shinicarry

Casual Listener

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

No notification bar controls

Hi, I'm using Spotify app on Android 4.2.2, LG g2, Spotify version 2.9.0.890, and I can't see the music controls on the notification bar, I have to go into the app whenever I want to pause or change track. I don't want to reinstall the app since I'd ...

Casual Listener

Hi, I'm using Spotify app on Android 4.2.2, LG g2, Spotify version 2.9.0.890, and I can't see the music controls on the notification bar, I have to go into the app whenever I want to pause or change ...

guitarger

Casual Listener

4784 Views

2 replies

1 likes

  • 4784 Views
  • 2 replies
  • 1 likes

Sond skipped on Android

Hi, I upgraded yesterday to premium. Some feedback:1. When playing "Justice - Across the universe" on Android, the song skipped from first to last within 30 seconds. Everytime. (model: Samsung S3). It does not happen with other songs. So great for a ...

Newbie

Hi,   I upgraded yesterday to premium. Some feedback: 1. When playing "Justice - Across the universe" on Android, the song skipped from first to last within 30 seconds. Everytime. (model: Sam...

Daniel

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Missing song

Why cant I play/find the song Narcotic from Liquid anymore?? There is just some **bleep**ty Dance remix

Casual Listener

Why cant I play/find the song Narcotic from Liquid anymore?? There is just some **bleep**ty Dance remix 😞

Daniel

Community Legend

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Solved!! Spotify crashes on my xperia z1 compact

I'm a spotiholic, which is why it is particularly annoying that spotify consistently crashes on my sony xperia z1 compact upon application launch. It worked perfectly the first week, but since then it's been 100% defunct. I have sent my phone to serv...

Casual Listener

I'm a spotiholic, which is why it is particularly annoying that spotify consistently crashes on my sony xperia z1 compact upon application launch. It worked perfectly the first week, but since t...

rotten881

Regular

2130 Views

3 replies

0 likes

  • 2130 Views
  • 3 replies
  • 0 likes

Release Notes - Spotify for Android (2.8.0)

What's new in this version (2.8.0) Fixed: We've been battling some bugs. We won.

Community Legend

  What's new in this version (2.8.0)   Fixed: We've been battling some bugs. We won.

EarlPurple

Roadie

6038 Views

21 replies

2 likes

Android
Release Notes
  • 6038 Views
  • 21 replies
  • 2 likes

Offline content disappears frequently

Hi, I have the latest Android app on three different devices. Since the beginning I have had problems with all three devices that my offline content disappears, ALL SONGS! I use Spotify mainly when I run (in Air-plane mode so nothing can disturb me.....

Newbie

Hi,   I have the latest Android app on three different devices. Since the beginning I have had problems with all  three devices that my offline content disappears, ALL SONGS!   I u...

815 Views

0 replies

0 likes

  • 815 Views
  • 0 replies
  • 0 likes

Solved!! Songs withing Your Music category are not appearing

Hello Guys, Suddenly the songs that I've added to my "Songs" within "Your Music" category disappear, I have added new songs and those are appearing but old songs (added last year or in the past months are not there anymore). Also in my computer (Wind...

Casual Listener

Hello Guys,    Suddenly the songs that I've added to my "Songs" within "Your Music" category disappear, I have added new songs and those are appearing but old songs (added last year or in...

Asacur

Casual Listener

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Songs stop after 10 seconds on Nexus 6 with T-Mobile

I'm running Android 5.1 on a Nexus 6 using T-Mobile. Sometimes the app runs smoothly, but lately, I've had an issue where every song I select stops after exactly 10 seconds and never loads. Only restarting my phone entirely fixes the problem. I've no...

Regular

I'm running Android 5.1 on a Nexus 6 using T-Mobile. Sometimes the app runs smoothly, but lately, I've had an issue where every song I select stops after exactly 10 seconds and never loads. Only rest...

mgallow2

Regular

1542 Views

6 replies

0 likes

  • 1542 Views
  • 6 replies
  • 0 likes

HELP. Available Offline slider is not appearing

I really want to like spotify so i signed up for premimum. Downloaded android app, logged in, browsed, but there is NO SLIDER for available offline. I uninstalled and installed 3 times.

Newbie

I really want to like spotify so i signed up for premimum. Downloaded android app, logged in, browsed, but there is NO SLIDER for available offline. I uninstalled and installed 3 times.

Daniel

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Problems with Your Music

I spent a long time yesterday adding artists/albums to my music. I have a premium account that I use on both an Android phone and a Windows 8.1 laptop/tablet. Today, none of those artists/albums are in my music. This isn't the first time this has hap...

Visitor

I spent a long time yesterday adding artists/albums to my music. I have a premium account that I use on both an Android phone and a Windows 8.1 laptop/tablet. Today, none of those artists/albums are ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Samsung s4

Hi..need help to connect spotify to work with my control buttons on steering and also touch screen on Volkwagen 2012 RCD 510 radio.Why

Newbie

Hi..need help to connect spotify to work with my control buttons on steering and also touch screen on Volkwagen 2012 RCD 510 radio. Why

mapuya19

Community Legend

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes

Problems when using Spotify Connect

I've enjoyed using Spotify Connect since it was first introduced. I typically use it from my desktop (PC or Linux) to control the music playing out of my Android Phone while playing games or browsing the web on my PC. In the last couple days (perhaps...

Casual Listener

I've enjoyed using Spotify Connect since it was first introduced.  I typically use it from my desktop (PC or Linux) to control the music playing out of my Android Phone while playing games or br...

Daniel

Community Legend

890 Views

3 replies

0 likes

  • 890 Views
  • 3 replies
  • 0 likes

Spotify closes randomly (out of memory?)

I have Spotify on a Moto G running Android 4.4.4. If I leave it playing on the background, it will suddenly quit. There isn't error message, it simply vanishes and has to be restarted. This usually happens when I'm using another app in foreground, it...

Regular

I have Spotify on a Moto G running Android 4.4.4.   If I leave it playing on the background, it will suddenly quit. There isn't error message, it simply vanishes and has to be restarted.&nbs...

Daniel

Community Legend

5654 Views

11 replies

0 likes

  • 5654 Views
  • 11 replies
  • 0 likes

Spotify is driving me bonker! Annoying bug

Hey,I've been using Spotify for a while now but regularly come across a bug that drives me totaly nuts :I have a LOT of album saved into my account. I only sync a few of these albums at a time on ONE android device (the bug happened on TWO different ...

Casual Listener

Hey, I've been using Spotify for a while now but regularly come across a bug that drives me totaly nuts : I have a LOT of album saved into my account. I only sync a few of these albums at a time on...

Meshuggah333

Casual Listener

1253 Views

5 replies

1 likes

  • 1253 Views
  • 5 replies
  • 1 likes

Solved!! Huawei ascend mate 7

I cant activiate premium on the phone. I click on preium an hes loading for hours. What can i do? App delete but my playlists??Sorry for my english. I hope you understand my problem

Casual Listener

I cant activiate premium on the phone. I click on preium an hes loading for hours. What can i do? App delete but my playlists?? Sorry for my english. I hope you understand my problem

Eragon_1990

Casual Listener

1267 Views

4 replies

0 likes

  • 1267 Views
  • 4 replies
  • 0 likes