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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857492 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857492 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21606 Views
  • 3 replies
  • 0 likes
  • 21606 Views
  • 3 replies
  • 0 likes

For each song previously "starred", the related album and artist has been added in "Your Music"

Hi, Since yesterday, for each song previously "starred", the related album and artist has been added in "Your Music" without any action from me. It created a huge mess in my library. I have a premium account since 3/4 years. How can I correct that? T...

  • Newbie
  • Hi,    Since yesterday, for each song previously "starred", the related album and artist has been added in "Your Music" without any action from me. It created a huge mess in my librar...
  • Daniel
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Music offline in Android

Hi, I have a premiun account with Spotify because basically I want to listen music offline in my cellphone. I have successfully downloaded playlist to my laptop and I can listen there ok with quality in offline mode. So after that I synced with my ce...

  • Newbie
  • Hi, I have a premiun account with Spotify because basically I want to listen music offline in my cellphone.   I have successfully downloaded playlist to my laptop and I can listen there ok w...
  • Daniel
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Leider wurde Spotify beendet. - Seit 4 Tagen geht nichts mehr.

Seit 4 Tagen kann ich keine Musik mehr hören denn sobald ich die Spotify App öffne kommt "Leider wurde Spotify beendet.". Das Daten und Cache Löschen brachte nichts sowie auch die Deinstalltion mit anschließender neu Installation nicht. Problem bleib...

  • Newbie
  • Seit 4 Tagen kann ich keine Musik mehr hören denn sobald ich die Spotify App öffne kommt "Leider wurde Spotify beendet.". Das Daten und Cache Löschen brachte nichts sowie auch die Deinstalltion mit a...
  • MichaelW
  • Community Legend
  • 2438 Views
  • 1 replies
  • 1 likes
  • 2438 Views
  • 1 replies
  • 1 likes

Solved!! premium question..

Hi thereIf I upgrade to Spotify Premium can two devices use one account at the same time? Because I'm seeing with Spotify free you cannot use one account at the same time on two devices my dad and I tried to play at same time but it just kept on paus...

  • Casual Listener
  • Hi there If I upgrade to Spotify Premium can two devices use one account at the same time? Because I'm seeing with Spotify free you cannot use one account at the same time on two devices my dad and ...
  • Daniel
  • Community Legend
  • 316 Views
  • 4 replies
  • 0 likes
  • 316 Views
  • 4 replies
  • 0 likes

synchronising downloaded music to spotify & Android

I keep trying to upload music that I have on my laptop to spotify. It works, but when I want to play the songs on my phone it says that it's "not available". What do I need to do? I do have paid Spotify.

  • Newbie
  • I keep trying to upload music that I have on my laptop to spotify. It works, but when I want to play the songs on my phone it says that it's "not available". What do I need to do? I do have paid Spot...
  • Daniel
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

changed the country where I live, can't login

I used Spotify while I was visiting Australia, now that I'm back in Italy the app says I logged in in a different country and can't login. So I can't use the app itself, do you know any solution?

  • Visitor
  • I used Spotify while I was visiting Australia, now that I'm back in Italy the app says I logged in in a different country and can't login. So I can't use the app itself, do you know any solution? &...
  • MichaelW
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Probleme mit Lokaler Musik

Ich habe folgendes Problem: Wenn ich online Songs abspielen will welche ich mal auf meiner Speicherkarte HATTE stürzt die App immer ab. Und unter Lokale Dateien wird die Musik die von mir schon längst gelöscht wurde noch immer angezeigt. Weiß einer w...

  • Newbie
  • Ich habe folgendes Problem: Wenn ich online Songs abspielen will welche ich mal auf meiner Speicherkarte HATTE stürzt die App immer ab. Und unter Lokale Dateien wird die Musik die von mir schon längs...
  • Zetti50216
  • Newbie
  • 2045 Views
  • 4 replies
  • 0 likes
  • 2045 Views
  • 4 replies
  • 0 likes

My saved music has been deleted?

Okay i was listening to some music and i have about 1000 songs saved to my music, then one day i deleted like 4 albums and i went back to check and they had all gone. This is really annoying for me because all i use to listen to music is just shuffle...

  • Newbie
  • Okay i was listening to some music and i have about 1000 songs saved to my music, then one day i deleted like 4 albums and i went back to check and they had all gone. This is really annoying for me b...
  • user-removed
  • Not applicable
  • 819 Views
  • 1 replies
  • 0 likes
  • 819 Views
  • 1 replies
  • 0 likes

Spotify struggles to detect my SD card

Hi, I've been trying to get Spotify to work on my phone but it seems to struggle to see my SD card. After loggingin in, the app states that there isn't enough space on my device. I then click on one of my playlists and ask for it to be downloaded. It...

  • Music Fan
  • Hi,   I've been trying to get Spotify to work on my phone but it seems to struggle to see my SD card. After loggingin in, the app states that there isn't enough space on my device. I then cl...
  • Daniel
  • Community Legend
  • 689 Views
  • 11 replies
  • 0 likes
  • 689 Views
  • 11 replies
  • 0 likes

Solved!! Music randomly stop playing

Hey, Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern, no matter if im streaming or listetning offline with or without headphones or via bluetooth. i did clean uninstall but the pro...

  • Regular
  • Hey,   Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern,  no matter if im streaming or listetning offline with or wi...
  • Daniel
  • Community Legend
  • 758 Views
  • 10 replies
  • 0 likes
  • 758 Views
  • 10 replies
  • 0 likes

[bug] The application shows only artists or albums that i've saved.

Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for the ones i've saved albums but not all the artists t...

  • Music Fan
  • Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for...
  • Daniel
  • Community Legend
  • 232 Views
  • 3 replies
  • 0 likes
  • 232 Views
  • 3 replies
  • 0 likes

LG G watch 4.4W.2 update breaks spotify :(

Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?

  • Newbie
  • Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?
  • user-removed
  • Not applicable
  • 500 Views
  • 2 replies
  • 0 likes
  • 500 Views
  • 2 replies
  • 0 likes

no more room on my device

my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card however spotify will not attach to my sd card and no mat...

  • Newbie
  • my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card howev...
  • Daniel
  • Community Legend
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Solved!! Local files unavailable

I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files? I've tried connecting both to the same wifi connection, I've tr...

  • Casual Listener
  • I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files?   I...
  • rolloveryp
  • Newbie
  • 2845 Views
  • 9 replies
  • 0 likes
  • 2845 Views
  • 9 replies
  • 0 likes

New device - songs missing

I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscription? Is there some "sync this device with your s...

  • Visitor
  • I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscr...
  • Daniel
  • Community Legend
  • 273 Views
  • 2 replies
  • 0 likes
  • 273 Views
  • 2 replies
  • 0 likes

Spotify Smartfone Android

Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich machen um mehr Songs in meine offlineliste zu speichern un...

  • Newbie
  • Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich mac...
  • Carina
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Android spotify app

hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting my phone doesnt work en switching it on and off neither. I've got an samsung g...

  • Newbie
  • hey guys , i've got a question.   Since 1 or 2 months my spotify app stopped working .  If  i try to launch it simply gives a notification: spotify stopped working. Restarting ...
  • Daniel
  • Community Legend
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Solved!! Pioneer speaker not showing on my Sony Z3C

hi guys, I searched and could not find anything about my problem. We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using our iPhones. I recently bought a Sony Z3 Compact and love it...but the Pio...

  • Regular
  • hi guys,   I searched and could not find anything about my problem.   We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using o...
  • Daniel
  • Community Legend
  • 557 Views
  • 3 replies
  • 0 likes
  • 557 Views
  • 3 replies
  • 0 likes

freezrs on android

I have premium and over the last month nearly every song either lags, skips or freezes....my subscription idiot I'm 3 weeks....fix the problem or I will go back to Pandora.....and NO , the problem is NOT with my device or my WiFi or with anything els...

  • Casual Listener
  • I have premium and over the last month nearly every song either lags, skips or freezes....my subscription idiot I'm 3 weeks....fix the problem or I will go back to Pandora.....and NO , the problem is...
  • Daniel
  • Community Legend
  • 506 Views
  • 5 replies
  • 0 likes
  • Windows
  • 506 Views
  • 5 replies
  • 0 likes

Phone can't download local files/Won't show on Connect

My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. I've scoured the forums for awhile now and still ha...

  • Casual Listener
  • My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. ...
  • Daniel
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes