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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854756 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854756 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20474 Views
  • 3 replies
  • 0 likes
  • 20474 Views
  • 3 replies
  • 0 likes

Solved!! How to reload a playlist on my android phone?

Hi, I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of noise. I would like to reload the playlist on my phone, but I canno...

  • Casual Listener
  • Hi,   I have downloaded one of my playlist (created on my desktop) on my android phone, but the wifi connection was not very good at the time, resulting in a very poor quality / lot of ...
  • Sth1958
  • Casual Listener
  • 678 Views
  • 2 replies
  • 0 likes
  • 678 Views
  • 2 replies
  • 0 likes

Solved!! album offline problem

Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my phone it sometimes doesn't let me. On certain albu...

  • Casual Listener
  • Hi. I have a premium account that I use on my computer, my Android tablet and my Android phone. I have saved lots of albums that I want to make available offline on my Android devices. However, on my...
  • Daniel
  • Community Legend
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

album loses progress after 15 minutes of inactivity

LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631 If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "This track is not available" and the player shows that there is ...

  • Casual Listener
  • LG Optimus G e975, Android 4.4.2, Spotify 1.4.0.631   If I am playing through a saved (and downloaded) album, and I pause for 15 minutes or so, when I return to Spotify I get the message "Th...
  • Daniel
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Imported new U2 album to Spotify will not allow offline play on mobile device

I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was enabled, I see all the songs in the playlist but they...

  • Newbie
  • I can play the album from the desktop version of Spotify, I created a new playlist added the new U2 album to it, then went to my Samsung S4 clicked on the new playlist and ensured play offline was en...
  • Josh
  • Community Legend
  • 740 Views
  • 2 replies
  • 0 likes
  • 740 Views
  • 2 replies
  • 0 likes

Android Storage

Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I think much of this must be Spotify. I have a 16GB SD...

  • Casual Listener
  • Following error occurs "SYNCING ERROR - Offline syncing has stopped as there's no space left on this device". Also cannot download apps to device as insufficient storage. App is showing 4.4gb and I t...
  • Daniel
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! there is a way to play spotify music in an adroid music player?

hello there, i use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?

  • Casual Listener
  • hello there, i  use spotify premium, but i find the music player awful, i have poweramp installed in my device, there is a way to play the offline songs with poweramp?
  • HopelessFaith
  • Casual Listener
  • 361 Views
  • 2 replies
  • 1 likes
  • 361 Views
  • 2 replies
  • 1 likes

DO I HAVE TO SCROLL THRU 700+ UNALPHABETIZED SONGS TO REMOVE ONE SONG FROM MY LARGEST PLAYLIST?

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST? ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING THE STATUS OF BEING VALUED AT WELL OVER A BILLION DOLLARS AND TE...

  • Newbie
  • DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST?   ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING TH...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Android App auto-play - can I also shuffle?

If I copy the share URL of a playlist, and add "/play" to the end, I can open that URL to launch the android app and auto-play the playlist. Is there another key I could add to the URL to shuffle play, or to order the playlist by "recently added", an...

  • Casual Listener
  • If I copy the share URL of a playlist, and add "/play" to the end, I can open that URL to launch the android app and auto-play the playlist.   Is there another key I could add to the URL to ...
  • user-removed
  • Not applicable
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Activity Feed

Activity feed? Didn't know there was one. I don't think have one on either one of my devices, the LG phone or Chromebook laptop. Again can some one prove me incorrect or explain why I don't. Thanks in advance

  • Regular
  • Activity feed?  Didn't know there was one.  I don't think have one on either one of my devices, the LG phone or Chromebook laptop.  Again can some one prove me incorrect or explain why...
  • Daniel
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Connect isn't connecting

Hey everyone Ive known about Connect for a while now but since I have an Android phone and a Chromebook laptop and since not many people are thinking about the Chromebooks just yet. I never took the time to try and learn about Connect. I've always be...

  • Regular
  • Hey everyone Ive known about Connect for a while now but since I have an Android phone and a Chromebook laptop and since not many people are thinking about the Chromebooks just yet.  I never t...
  • Daniel
  • Community Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Finding Downloaded songs

I hope this is the right place for this One of my favorite playlists I had been listening to was the top 100 rock songs (liked about 90% of the songs). I downloaded the playlist so I could listen offline (travel). When I got back I turned everything ...

  • Casual Listener
  • I hope this is the right place for this   One of my favorite playlists I had been listening to was the top 100 rock songs (liked about 90% of the songs).  I downloaded the playlist so I...
  • kbrooksc
  • Community Legend
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Spotify get stuck and reboots my phone.

Hey!I'm having this annoying problem a couple months ago, when I'm using spotify in speaker mode on my Xperia L the app gets stuck until it reboots my phone, it happens as many times as possible among the first 3 hours of use in the morning when im j...

  • Regular
  • Hey! I'm having this annoying problem a couple months ago, when I'm using spotify in speaker mode on my Xperia L the app gets stuck until it reboots my phone, it happens as many times as possible am...
  • josemebius
  • Regular
  • 1177 Views
  • 4 replies
  • 0 likes
  • 1177 Views
  • 4 replies
  • 0 likes

kindle fire

What are the plans for kindle fire support?

  • Casual Listener
  • What are the plans for kindle fire support?
  • Daniel
  • Community Legend
  • 2196 Views
  • 4 replies
  • 1 likes
  • 2196 Views
  • 4 replies
  • 1 likes

Spotify seems slow lately.

I have a samsung galaxy s4 and lately spotify has seemed slow loading up artist pages. Is there anything I can do to fix this problem?

  • Regular
  • I have a samsung galaxy s4 and lately spotify has seemed slow loading up artist pages. Is there anything I can do to fix this problem?
  • Daniel
  • Community Legend
  • 599 Views
  • 3 replies
  • 0 likes
  • 599 Views
  • 3 replies
  • 0 likes

HTC Sense 6 stops music after killing Spotify in task manager

Hello thereBefore my HTC One M7 was updated to Sense 6, I used to be able to kill the Spotify app in the Sense task manager without stopping my music from playing. Yet now it does. This is very annoying. Me and a lot of other people would be very sat...

  • Newbie
  • Hello there Before my HTC One M7 was updated to Sense 6, I used to be able to kill the Spotify app in the Sense task manager without stopping my music from playing. Yet now it does. This is very a...
  • Daniel
  • Community Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • HTC One M7 Sense 6
  • 561 Views
  • 1 replies
  • 0 likes

cannot upgrade to premium

I go to the page where you select what type of card you will use to pay and it says 30 days free and all that. Click confirm purchase. Then it loads but the same page pops up and says sorry wrong password. I didn't even put a password in. Please help

  • Casual Listener
  • I go to the page where you select what type of card you will use to pay and it says 30 days free and all that. Click confirm purchase. Then it loads but the same page pops up and says sorry wrong pas...
  • Daniel
  • Community Legend
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

Syncing

So first of: I can listen to music offline this feature works fine, which is awesome!That however, is the place where the positive side ends. When I download playlist I normally download them to my SD, problem is though that when I want to Sync Local...

  • Newbie
  • So first of: I can listen to music offline this feature works fine, which is awesome! That however, is the place where the positive side ends. When I download playlist I normally download ...
  • Daniel
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Saving to SD Card AND phone

Hi, I hope this is in the right place.I've just bought a 16gb SD card for my Galaxy s5 and after downloading a bunch of songs onto the sd card I still have some tracks I want to download but there is no space left on my card. My phone has 9 or 10gb o...

  • Casual Listener
  • Hi, I hope this is in the right place. I've just bought a 16gb SD card for my Galaxy s5 and after downloading a bunch of songs onto the sd card I still have some tracks I want to download but ther...
  • Daniel
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! Problems with android 4.4 on samsung galaxy s2

Hi, I have a samsung galaxy s2 with android 4.4.4 (cyanogenmod 11) and the latest version of spotify (1.1.2.453). After putting my music in offline mode, spotify does not work. It stays with the screen in black. With old versions of cyanogenmod Andro...

  • Casual Listener
  • Hi,   I have a samsung galaxy s2 with android 4.4.4 (cyanogenmod 11) and the latest version of spotify (1.1.2.453). After putting my music in offline mode, spotify does not work. It stays wi...
  • Daniel
  • Community Legend
  • 4320 Views
  • 10 replies
  • 0 likes
  • 4320 Views
  • 10 replies
  • 0 likes

Solved!! 1 playlist wont sync on my mobile

Hello yesterday my problem appeared. I cannot sync 1 playlist to my device. I created a new one and its syncing. My mobile even cannot see this playlist. I tried reinstalling and cleaning cache data.

  • Casual Listener
  • Hello yesterday my problem appeared. I cannot sync 1 playlist to my device. I created a new one and its syncing. My mobile even cannot see this playlist. I tried reinstalling and cleaning cache ...
  • pejblo
  • Casual Listener
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes