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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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Flashing mood images

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll.See also https://cyberbunker.nl/index.php/s/gPntlJDpPUYCQvz for more explanation. An other is than when a select ...

Regular

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll. See also https://cyberbunker.nl/index.php/s/gPntlJD...

342 Views

0 replies

0 likes

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I'm suppose to be premium and yall r suppose to bill my sprint accouny

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on the app...I suppose to have 6 months free and then...

Casual Listener

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on...

Merik

Community Legend

380 Views

2 replies

0 likes

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Mobile app should show song information

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Casual Listener

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Daniel

Community Legend

383 Views

2 replies

0 likes

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Solved!! Spotify remain in offline mode! HELP!!

Hi guys, My spotify remains in offline mode despite all my attempts.I have logged out and re logged in, re-installed the Android App, and checked my internet connexion (which is working), but the App on my Samsung S5 remain in offline mode. Any idea ...

Casual Listener

Hi guys,   My spotify remains in offline mode despite all my attempts. I have logged out and re logged in, re-installed the Android App, and checked my internet connexion (which is working), ...

badboud

Casual Listener

955 Views

2 replies

0 likes

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Send Button grayed out

Hello I have tried searching for this but I can't find any threads on this subject. My issue is when I try to send a track to any of my friends on Spotify via my mobile app the send button is grayed out. It was fine until the latest update. I'm using...

Visitor

Hello    I have tried searching for this but I can't find any threads on this subject. My issue is when I try to send a track to any of my friends on Spotify via my mobile app the send ...

Pilaw

Newbie

1414 Views

4 replies

2 likes

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  • 2 likes

Low volume

I recently purchased the 6 edge. When I play Spotify the maximum volume is very low. As soon as I play somthing off of youtube or Pandora the volume is fine. I have made sure the equalizer is flat and the volume limiter in Spotify is all the way up. ...

Newbie

I recently purchased the 6 edge. When I play Spotify the maximum volume is very low. As soon as I play somthing off of youtube or Pandora the volume is fine. I have made sure the equalizer is flat an...

Daniel

Community Legend

545 Views

2 replies

0 likes

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Solved!! Local files no longer able to sync.

I recently moved to a new location with a new wifi connection and I am unable to sync with my android anymore. This happened before on my old wifi connection but was fixed by allowing Spotify through the firewall. Now, the firewall fix isn't. Any sug...

Casual Listener

I recently moved to a new location with a new wifi connection and I am unable to sync with my android anymore. This happened before on my old wifi connection but was fixed by allowing Spoti...

someguy64

Casual Listener

516 Views

2 replies

0 likes

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spotify keeps downloading songs!!?

Ok, so none of my playlists are set to online/download. I keep deleting the cache, reinstalling, etc but the files keep reappearing in my SD card and I have no way of finding out where Spotify is downloading the songs from!! Its annoying and taking u...

Casual Listener

Ok, so none of my playlists are set to online/download. I keep deleting the cache, reinstalling, etc but the files keep reappearing in my SD card and I have no way of finding out where Spotify is dow...

Daniel

Community Legend

1582 Views

5 replies

0 likes

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Solved!! Beta testing

I would love to get involved with the beta testing for Android. How can I do so?

Gig Goer

I would love to get involved with the beta testing for Android. How can I do so?

Jordi

Community Legend

1207 Views

2 replies

0 likes

Android
Beta
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Solved!! cancelling my preiumum

How do i can the free 30 day premimum as i no longer want it. Thanks.

Regular

How do i can the free 30 day premimum as i no longer want it. Thanks.

beccawood

Regular

1252 Views

8 replies

0 likes

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Tell what is being downloaded?

Running the latest version of spotify on Android 5.0.1 with my Verizon Samsung galaxy s4. I should add this has been an issue for months, even before the 5.0 Android upgrade.I have nearly 2500 songs 'saved' with the blanket 'save' switch under the ap...

Newbie

Running the latest version of spotify on Android 5.0.1 with my Verizon Samsung galaxy s4. I should add this has been an issue for months, even before the 5.0 Android upgrade. I have nearly 2500 so...

Daniel

Community Legend

14518 Views

1 replies

1 likes

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  • 1 likes

Max Volume too low.

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down.Why does Spotify limit the volume like this?Is there anything I can do to adjust it? I've tried a number of volume increasing apps, they don't...

Regular

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down. Why does Spotify limit the volume like this? Is there anything I can do to adjust it...

Daniel

Community Legend

1543 Views

5 replies

0 likes

Volume Control
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Spotify on car radio with android - move cache/data to radio

Hello, I recently bought a new car radio running on Android (jelly bean to be precise), works like a charm and spotify runs good too.Theoretically I can also download offline playlists, only issue is that thios has to be done either with wifi... and ...

Music Fan

Hello,   I recently bought a new car radio running on Android (jelly bean to be precise), works like a charm and spotify runs good too. Theoretically I can also download offline playlists, on...

Daniel

Community Legend

567 Views

1 replies

0 likes

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Solved!! Spotify downloaded from Amazon requires Amazon Appstore?

Hi everyone, like it says in the title, I downloaded Spotify through the amazon appstore. I recently uninstalled the appstore because I didn't feel comfortable with it always running in the background, and now Spotify throws me the mesage "It looks l...

Casual Listener

Hi everyone,   like it says in the title, I downloaded Spotify through the amazon appstore. I recently uninstalled the appstore because I didn't feel comfortable with it always running in the ...

AndyKay

Casual Listener

3030 Views

2 replies

0 likes

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Premium - Nothing Plays Offline

have been using Spotify premium for quite a while now. I took a break last year for a bit and then restarted my subscription with a free trial offer. I do not know why I have not complained earlier but I have been having problems for at least 2 month...

Regular

have been using Spotify premium for quite a while now. I took a break last year for a bit and then restarted my subscription with a free trial offer. I do not know why I have not complained earlier b...

Daniel

Community Legend

962 Views

3 replies

0 likes

Offline playlists unavailable
Offline songs
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Android not fully synced with Windows

Hi, my Android shows I have 772 songs but on Windows its shows I have 769. I have tried uninstalling and reinstalling on both phone and PC but I get the same problem. What is wrong and how do I fix it? Thanks very much

Regular

Hi, my Android shows I have 772 songs but on Windows its shows I have 769.   I have tried uninstalling and reinstalling on both phone and PC but I get the same problem. What is wrong and how d...

jessy4paws

Regular

965 Views

9 replies

0 likes

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music stored to sd card

I brought a 64gb sd card for use with Spotify and have saved all my music to offline however Spotify keeps trying to re download all my saved albums and struggles to work during this process.

Newbie

I brought a 64gb sd card for use with Spotify and have saved all my music to offline however Spotify keeps trying to re download all my saved albums and struggles to work during this process.

Daniel

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
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Solved!! Help - Maximum playtime for connect

Hello, Is there a timeout set for playback via connect? I have a 100 track playlist set to repeat on a Tesco Hudl, I am using connect to playback via a music system. If I leave this playlist playing over night then by morning it has stopped. Does any...

Regular

Hello,   Is there a timeout set for playback via connect? I have a 100 track playlist set to repeat on a Tesco Hudl, I am using connect to playback via a music system. If I leave this playlist...

Daniel

Community Legend

1378 Views

8 replies

0 likes

  • 1378 Views
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Aspera R6 running 4.4.4 (what it came with)

ok, so i have purchased this new Aspera R6 and i am about done with trying to get it to write to SD card.. i have formatted SD card, done all the online "fixes" and nothing. everytime i open spotify is doesnt recognise my SD card or my partners.. ( i...

Casual Listener

ok, so i have purchased this new Aspera R6 and i am about done with trying to get it to write to SD card.. i have formatted SD card, done all the online "fixes" and nothing. everytime i open spotify ...

Daniel

Community Legend

1146 Views

5 replies

0 likes

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