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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Playlist won't stay downloaded.

I always listen to my playlist offline, but 2 days ago I accidentally undownloaded (is that even a word?) it. I tried to download it again, and all the songs started getting that green symbol on them, but when it was at 100%, everything just suddenly...

Newbie

I always listen to my playlist offline, but 2 days ago I accidentally undownloaded (is that even a word?) it.  I tried to download it again, and all the songs started getting that green symbol...

OviiiOne

Community Legend

2113 Views

1 replies

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Followers and following jumping in and out

Why does these sections fall in and out? I dont seem to get streaming from the ones i follow either?

Newbie

Why does these sections fall in and out? I dont seem to get streaming from the ones i follow either?

Daniel

Community Legend

321 Views

1 replies

0 likes

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WTF!!! Again the language UI settings...

Yesterday in English... today after this update again in Brazuca. I'm Portuguese... Why Why why.... Can i revert back to the previous version... (Nasty 2.2.0.636) This is a joke.... Misters, if you do this it must be written in the update that the la...

Regular

Yesterday in English... today after this update again in Brazuca. I'm Portuguese...     Why Why why.... Can i revert back to the previous version... (Nasty 2.2.0.636)   This ...

358 Views

0 replies

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Annoying deletion bug

Everything I add a.new song to play offline it deleted all the other ones to streaming and I have to re-download them when I get home on my wife and I have a Data cap of 350 Gb that may seem like alot, but I shouldn't have to keep downloading the sam...

Visitor

Everything I add a.new song to play offline it deleted all the other ones to streaming and I have to re-download them when I get home on my wife and I have a Data cap of 350 Gb that may seem like alo...

Daniel

Community Legend

379 Views

3 replies

0 likes

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Solved!! Search not working

When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync works, so I can't be a network issue. Any ideas how to...

Music Fan

When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync wor...

RichnMary

Newbie

1558 Views

3 replies

0 likes

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Constantly Offline

Even when I have strong 4G LTE connection (even when I'm connected to Wi-Fi!) Spotify says I don't have Internet connection and won't let me play any songs (even if I have a playlist downloaded). It will just cut off a song half way through and go de...

Casual Listener

Even when I have strong 4G LTE connection (even when I'm connected to Wi-Fi!) Spotify says I don't have Internet connection and won't let me play any songs (even if I have a playlist downloaded). It ...

Daniel

Community Legend

470 Views

3 replies

0 likes

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Saving playlists on SD HTC m8

Hi, i want to know how to change the download folder for my playlists. I want to save it on the SD card because the phone memory are getting full very quick. Thank you

Newbie

Hi, i want to know how to change the download folder for my playlists. I want to save it on the SD card because the phone memory are getting full very quick. Thank you

Daniel

Community Legend

665 Views

1 replies

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Shuffle play on Premium?

I can't figure why I have only the choice for shuffle play on my Android app. I am a premium subscriber. I recently uninstalled the app, in fact I did a fresh install of the phone firmware so all data was cleared. I was hoping that would solve it but...

Visitor

I can't figure why I have only the choice for shuffle play on my Android app. I am a premium subscriber. I recently uninstalled the app, in fact I did a fresh install of the phone firmware so all dat...

jusa

Regular

1611 Views

8 replies

0 likes

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New version, new (and "scary") permissions

Spotify 2.2.0(.636), this one introduces a new set of permissions, namely "use accounts on device". Anyone know why? Spotify has of course my full trust, but I am of that belief that it is common practice to announce why there is a need to add new (a...

Casual Listener

Spotify 2.2.0(.636), this one introduces a new set of permissions, namely "use accounts on device". Anyone know why?    Spotify has of course my full trust, but I am of that belief th...

ferdinandishere

Casual Listener

2491 Views

4 replies

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Bug: Top result ((+)) sign doesn't allow to create new radio

Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous. Here is how to reproduce the bug in the Android app: - Click Radios - Click ((+)) to create a new radio - Search for a song, for example St...

Roadie

Sorry to post a bug in the ideas, I looked for 10' how to post a bug and couldn't find it, this is ridiculous.   Here is how to reproduce the bug in the Android app:   - Click ...

coo1guy

Roadie

1172 Views

6 replies

0 likes

plus sign
Radio
top result
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Solved!! Local Files can't sync to Spotify on mobile

Hi, I know this has been asked before, but when i add a playlist of only local tracks on my computer and(Via the same wifi) try to download the playlist on my phone, the download runs for like a second and then poof - like nothing every happened. Has...

Visitor

Hi,   I know this has been asked before, but when i add a playlist of only local tracks on my computer and(Via the same wifi) try to download the playlist on my phone, the download runs for ...

user-removed

Not applicable

2270 Views

5 replies

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Galaxy S4 To Fiat Punto Evo with Blue and Me

Hi All, I was wondering if anyone can help. I have a Samsung Galaxy S4 and have Spotify Premium. I want to connect it to my car using bluetooth. How do i do this with Fiat Punto Evo 2012? Also i've connected the AUX lead to see if this works and it d...

Newbie

Hi All,   I was wondering if anyone can help. I have a Samsung Galaxy S4 and have Spotify Premium. I want to connect it to my car using bluetooth.   How do i do this with Fiat Punto...

Daniel

Community Legend

2839 Views

1 replies

0 likes

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Solved!! Pausing playback every time phone "sleeps" AND not playing full playlist

Hi! I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app): 1. My phone goes into "sleep" mode after no activity on the screen for a while (android). Whenever this...

Regular

Hi!  I'm pretty new to spotify so forgive me if this has been covered somewhere but I can't find anything on these 2 problems (using the free app):   1. My phone goes into "sleep" mode ...

blenka1

Newbie

55826 Views

9 replies

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Setting for offline mode only accessible when online. Seems useless

I found myself completely offline - no wifi or phone service. Starting spotify results in a blank screen with no access to settings, so I'm unable to turn offline mode on. Force stopping the app or clearing the cache make no difference. Just a blank ...

Newbie

I found myself completely offline - no wifi or phone service. Starting spotify results in a blank screen with no access to settings, so I'm unable to turn offline mode on. Force stopping the app or c...

Daniel

Community Legend

396 Views

1 replies

0 likes

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search function not working

Whenever I try to search for new songs the spotify app closes. Could this have something to do with the fact that I've reached the limit on offline songs. But then this shouldn't affect the searching for new songs . Help!

Newbie

Whenever I try to search for new songs the spotify app closes. Could this have something to do with the fact that I've reached the limit on offline songs. But then this shouldn't affect the searching...

MattSuda

Spotify Star

646 Views

1 replies

0 likes

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Android will no longer Sync with spotify

I have a Samsung Galaxy S5 and only recently (2 days ago this started) have I been unable to sync my local files with my spotify phone app. I have both my phone and laptop hooked up to the same network, ive even tried this on multiple different netwo...

Newbie

I have a Samsung Galaxy S5 and only recently (2 days ago this started) have I been unable to sync my local files with my spotify phone app. I have both my phone and laptop hooked up to the same netwo...

Bustyjan

Regular

1084 Views

6 replies

1 likes

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help spotify not working

Whenever I open the app on my phone, error message "unfortunately spotify has stooped working, please close" keeps popping up. I Uninstalled it and reinstalled but still the same thing keeps happening. I even tried deleting the cache and force close ...

Newbie

Whenever I open the app on my phone, error message "unfortunately spotify has stooped working, please close" keeps popping up. I Uninstalled it and reinstalled but still the same thing keeps happe...

Daniel

Community Legend

366 Views

1 replies

0 likes

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how to turn off volume normalizing on android app

I can not find a way to toggle volume level normalizing off, there must be one, right?Alternative would be too crazy so there must be a switch, where is it?

Regular

I can not find a way to toggle volume level normalizing off, there must be one, right? Alternative would be too crazy so there must be a switch, where is it?

Ilzamastron

Regular

3889 Views

5 replies

2 likes

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LG G2 mini + Kinovo BT 455 (bluetooth hands-free car kit) play/pause button issue

I use Spotify 2.1.0.903 on my LG G2 mini (LG-D620fr) and Android 4.4.2, and I enjoy it. I also use a Kinovo BT455 bluetooth hands-free car kit to stream music to my car radio. With the integrated Android media player, the multipurpose button of the b...

Newbie

I use Spotify 2.1.0.903 on my LG G2 mini (LG-D620fr) and Android 4.4.2, and I enjoy it. I also use a Kinovo BT455 bluetooth hands-free car kit to stream music to my car radio.   With ...

Daniel

Community Legend

745 Views

1 replies

0 likes

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