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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114920 Views

27 replies

4 likes

  • 114920 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231088 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231088 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590331 Views

79 replies

3 likes

  • 590331 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485059 Views

580 replies

42 likes

Account
Free
  • 485059 Views
  • 580 replies
  • 42 likes

I can't download the premium version!

I can't download the premium version. Why? Server appear bloked!

Newbie

I can't download the premium version. Why? Server appear bloked!

Daniel

Community Legend

3958 Views

1 replies

0 likes

Version premium
  • 3958 Views
  • 1 replies
  • 0 likes

Solved!! Can't open Spotify. Crash report

DescriptionPlease describe the problemWhen opening spotify, it crashes right away. What are the steps you took to get to the error/issue?1. Uninstalled2. Deleted files from sd card file folder3. Restarted phone/powered off for minutes.4. ReinstalledE...

Regular

Description Please describe the problem When opening spotify, it crashes right away.   What are the steps you took to get to the error/issue? 1. Uninstalled 2. Deleted file...

Daniel

Community Legend

2962 Views

5 replies

0 likes

won't load
  • 2962 Views
  • 5 replies
  • 0 likes

"Album Only" songs

When I download a full album sometimes an extra song or two will show up in my music since it's a song that someone is supposed to get when they buy the full album in real life. The problem im having is though, these songs I want to listen to are hig...

Casual Listener

When I download a full album sometimes an extra song or two will show up in my music since it's a song that someone is supposed to get when they buy the full album in real life. The problem im having...

Daniel

Community Legend

1212 Views

1 replies

0 likes

  • 1212 Views
  • 1 replies
  • 0 likes

Solved!! Reproducable playback errors on one album

I am getting continous and reproducable playback errors on one specific album ("Firestorm" (2004) from "Tvangeste"). Is this issue connected to my account in any way or is it a problem with the data stored on spotify? I have this problem on two diffe...

Casual Listener

I am getting continous and reproducable playback errors on one specific album ("Firestorm" (2004) from "Tvangeste"). Is this issue connected to my account in any way or is it a problem with the data ...

GNUaquin

Casual Listener

1241 Views

5 replies

0 likes

  • 1241 Views
  • 5 replies
  • 0 likes

Samsung Galaxy S6 issues

I've had a quick look over the boards and can't find anything which is fixing my problem. Apologies if this HAS already been answered, I haven't found it if so.There's a few issues - No album artwork on the lockscreen.The lockscreen widget shows the ...

Casual Listener

I've had a quick look over the boards and can't find anything which is fixing my problem. Apologies if this HAS already been answered, I haven't found it if so. There's a few issues -   No ...

Daniel

Community Legend

4315 Views

1 replies

1 likes

  • 4315 Views
  • 1 replies
  • 1 likes

No Internet Connection - Samsung Galaxy Tab S

I am connected to my WIFI and get a no internet connection error. I have checked the WIFI connection and the internet works for everything else. I have tried clearing the cache, deleting and re-installing spotify, rebooting, but nothing seems to work...

Newbie

I am connected to my WIFI and get a no internet connection error. I have checked the WIFI connection and the internet works for everything else. I have tried clearing the cache, deleting and re-insta...

Daniel

Community Legend

1316 Views

3 replies

0 likes

  • 1316 Views
  • 3 replies
  • 0 likes

Unable to rewind or go back with song.

Before this last upgrade I was able to rewind or replay the song. Now the only option is to pause or go forward to the next song.

Casual Listener

Before this last upgrade I was able to rewind or replay the song. Now the only option is to pause or go forward to the next song.

Daniel

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Why can't I find my play lists after I upgraded to premium membership!?

I upgraded to the premium subscription followed the directions in the help section and now my play lists are gone!! I really only had like one Playlist since I'm just getting started but it was 489 songs!! Please tell me I don't have to start over ag...

Casual Listener

I upgraded to the premium subscription followed the directions in the help section and now my play lists are gone!! I really only had like one Playlist since I'm just getting started but it was 489 s...

Daniel

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

[SOLVED] App locks and then reboots phone

Two days ago i decided to reinstall Spotify after trying out other services for a couple of months, but i found out that the latest version on the Play Store was hanging and then rebooting my phone (Alcatel 6033 with Android 4.1). At first i got it w...

Casual Listener

Two days ago i decided to reinstall Spotify after trying out other services for a couple of months, but i found out that the latest version on the Play Store was hanging and then rebooting my phone (...

905 Views

0 replies

1 likes

  • 905 Views
  • 0 replies
  • 1 likes

7Gb Free space but don't download music offline - Android

Hi all! i have Frees pace bud don't download music offline (see the image in attachments). I have restarted the phone many time, but nothing. How i can download more music?In the phone i have 190 song for linstening offline, no more. Thanks in advanc...

Newbie

Hi all!   i have Frees pace bud don't download music offline  (see the image in attachments). I have restarted the phone many time, but nothing. How i can download more music? In the pho...

Daniel

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Solved!! HTC One

Good Morning, Just a quick questions, are you able to get Spotify on the brand new HTC One? I am thinking about upgrading my phone and would hate to be with Spotify. Cheers!

Gig Goer

Good Morning,   Just a quick questions, are you able to get Spotify on the brand new HTC One?   I am thinking about upgrading my phone and would hate to be with Spotify.   Cheers!

Hinal1977

Casual Listener

10935 Views

22 replies

0 likes

  • 10935 Views
  • 22 replies
  • 0 likes

Cannot connect

Since the last update (performed yesterday) the app does not play songs. There is a messagre "no internet connection", though the internet connection of my smartphone is up and working. Is there a problem?

Roadie

Since the last update (performed yesterday) the app does not play songs. There is a messagre "no internet connection", though the internet connection of my smartphone is up and working. Is there...

newnexo

Roadie

1634 Views

7 replies

0 likes

  • 1634 Views
  • 7 replies
  • 0 likes

Saved albums on my PC do not match mobile

Randomly I only have some of my most recent saved albums showing up on my mobile account. The rest have seemed to disappear. Any solutions to get them to match up with my PC again?

Casual Listener

Randomly I only have some of my most recent saved albums showing up on my mobile account. The rest have seemed to disappear. Any solutions to get them to match up with my PC again?

Daniel

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Galaxy S5 problem

Hi .Spotify on my s5 is really terrible .I can't seem to stream music nicely .It keeps stopping like YouTube buffering .I've never had this problem on my iPhone . it streams perfectly well on the iPhone .By the way ,I'm using my phones internal memor...

Casual Listener

Hi .Spotify on my s5 is really terrible .I can't seem to stream music nicely .It keeps stopping like YouTube buffering .I've never had this problem on my iPhone . it streams perfectly well on the iPh...

Daniel

Community Legend

832 Views

2 replies

0 likes

  • 832 Views
  • 2 replies
  • 0 likes

Buzzing noise since the installation of Spotify on OnePlus One

I installed Spotify yesterday, because it comes free with my Fido plan, and I'm loving it. I have one problem. I get these random buzzing noises, and not just on Spotify, but everywhere, including YouTube videos, when I'm using speakers and headphone...

Newbie

I installed Spotify yesterday, because it comes free with my Fido plan, and I'm loving it. I have one problem. I get these random buzzing noises, and not just on Spotify, but everywhere, including Yo...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

I've run out of space!

I'm really happy with almost everything after purchasing spotify premium! I only have one problem... I have a massive ranging taste in music! i've reached the 3333 song limit and 9999 save limit is there anyway I can save more music? I have a 64gb mi...

Newbie

I'm really happy with almost everything after purchasing spotify premium! I only have one problem... I have a massive ranging taste in music! i've reached the 3333 song limit and 9999 save limit 😕 i...

MichaelJerzak

Composer

2441 Views

1 replies

2 likes

  • 2441 Views
  • 1 replies
  • 2 likes

When unmark offline playlist the space on device is not released

When unmark an offline playlist the space on device is not released automatically. So, all the time i need to clear my entire list abd redownload all of them again ? In ios its not like this, why in android this happens ? please someine could teachs ...

Casual Listener

When unmark an offline playlist the space on device is not released automatically. So, all the time i need to clear my entire list abd redownload all of them again ? In ios its not like this, why in ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect: PC <=> Onkyo OK, PC <=> Andoid Phone OK, Onkyo <=> Android Phone Not OK

I have a Problem with Spotify Connect when using my Android Phone (Version 2.9.0.890) and my Onkyo TX-NR535 (FW Version 1081-0110-0000).It works like a charm between my Onkyo and my PC (Version 1.0.6.80.g2a801a53) but not between the Onkyo and the Ph...

Casual Listener

I have a Problem with Spotify Connect when using my Android Phone (Version 2.9.0.890) and my Onkyo TX-NR535 (FW Version 1081-0110-0000). It works like a charm between my Onkyo and my PC (Version 1.0...

narf

Casual Listener

1001 Views

1 replies

0 likes

  • 1001 Views
  • 1 replies
  • 0 likes

How to add your own songs to Spotify my songs?

How do I do this because a few of my songs are missing. For example, No wood just trees by Reverend and the MakersThanks,Callum

Regular

How do I do this because a few of my songs are missing. For example, No wood just trees by Reverend and the Makers Thanks, Callum

Daniel

Community Legend

1133 Views

4 replies

0 likes

  • 1133 Views
  • 4 replies
  • 0 likes

Solved!! Internet connection fails after phone update, can't log in!!

Hey,I have a Galaxy5S and I'm using Spotify now for quite a while. But today the internet connection wouldnt work after I installed the new update first I restarted my phone after that didn't work. I de-& re-installed spotify. Now I cant even Log in,...

Newbie

Hey, I have a Galaxy5S and I'm using Spotify now for quite a while. But today the internet connection wouldnt work after I installed the new update first I restarted my phone after that didn't work....

Ollie6

Casual Listener

741 Views

2 replies

1 likes

  • 741 Views
  • 2 replies
  • 1 likes