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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209563 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209563 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558984 Views

78 replies

3 likes

  • 558984 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461972 Views

575 replies

39 likes

Account
Free
  • 461972 Views
  • 575 replies
  • 39 likes

Acount deleted. Please someone help me

Hi everyone, I woke up this morning and turn on my spotify when I realize that I had to log in (which is weird because i never log out) and when I did it, it said that my user or password were wrongI thought that maybe I forgot my password so I went ...

Regular

Hi everyone, I woke up this morning and turn on my spotify when I realize that I had to log in (which is weird because i never log out) and when I did it, it said that my user or password were w...

kbrooksc

Community Legend

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

Android OS Data Usage

All,I have two phones, one is a Nexus 5 and one is a Nexus 6. They are both running 5.1.1 and using the newest Spotify version from the Google Play store. They have also both been completely blown away and factory image flashed multiple times to test...

Visitor

All, I have two phones, one is a Nexus 5 and one is a Nexus 6.  They are both running 5.1.1 and using the newest Spotify version from the Google Play store.  They have also both been compl...

kbrooksc

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Solved!! My name is Kiebien Crockett but my stage name is kidcrockett and I'm trying to get my music hSpotify

Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that

Newbie

Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that

kbrooksc

Community Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

the spotify it pause alone

Yes the spotify it stop alone when I al watching another aplications why? I,m from argentina

Casual Listener

Yes the spotify it stop alone when I al watching another aplications why?   I,m from argentina

alexquirii

Casual Listener

800 Views

3 replies

0 likes

  • 800 Views
  • 3 replies
  • 0 likes

Solved!! 'Different country' problem when logging in with Facebook

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I get the following message: You appear to be trying t...

Casual Listener

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I g...

Chevalier

Newbie

33948 Views

5 replies

5 likes

  • 33948 Views
  • 5 replies
  • 5 likes

DLNA support in Spotify

when I open Spotify i get this and I can do anithing

Casual Listener

when I open Spotify i get this and I can do anithing

omarmedj

Casual Listener

1068 Views

2 replies

0 likes

  • 1068 Views
  • 2 replies
  • 0 likes

help i cant download my local files

I have been fighting with this for hours, i can't download my local files to my note 3 and yes ive read the other solutions and nothing has worked! seeking help!

Casual Listener

I have been fighting with this for hours, i can't download my local files to my note 3 and yes ive read the other solutions and nothing has worked! seeking help!

Shell57

Casual Listener

1018 Views

3 replies

0 likes

  • 1018 Views
  • 3 replies
  • 0 likes

Equalizer

Galaxy S6 Edge While i have music playing I can adjust the equalizer levels and/or turn bass, 3d, clarity....etc on/off and it does nothing untill i pause the song and hit play again for it to take effect. Won't change while music is playing at all. ...

Casual Listener

Galaxy S6 Edge   While i have music playing I can adjust the equalizer levels and/or turn bass, 3d, clarity....etc on/off and it does nothing untill i pause the song and hit play again for it ...

ArmsAsuncion

Roadie

2184 Views

5 replies

0 likes

  • 2184 Views
  • 5 replies
  • 0 likes

Solved!! How do you turn off Shuffle Pla

I'm having trouble with Spotify on my galaxy s6. I can't figure out how to turn off shuffle play. Please help!

Visitor

I'm having trouble with Spotify on my galaxy s6. I can't figure out how to turn off shuffle play. Please help!

DannyFL

Roadie

1655 Views

8 replies

0 likes

  • 1655 Views
  • 8 replies
  • 0 likes

Solved!! Spotify Files

What are all the files I have from spotify in the My Files storage? They are taking up about 2gigs of space and I am wondering what would happen if I delete them. I can't really tell what they are for since they only have names like 6a or 7f. Anyone ...

Casual Listener

What are all the files I have from spotify in the My Files storage? They are taking up about 2gigs of space and I am wondering what would happen if I delete them. I can't really tell what they are fo...

DannyFL

Roadie

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Ford Sync - Features no longer visible

Prior to latest update ford sync worked fine. Since update I cannot browse, play playlist artist etc. When selecting 'More' I am presented with a single 'Close Spotify' option.please fix.

Regular

Prior to latest update ford sync worked fine. Since update I cannot browse, play playlist artist etc. When selecting 'More' I am presented with a single 'Close Spotify' option.please fix.

Riggsy

Regular

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Changing playlist download location

Hey guys, I have an 8gb phone with a 32gb SD card. I'm trying to get my playlists to save to the 32gb card, but every time I restart the download it saves to my phone by default. Is there a workaround for this?

Newbie

Hey guys, I have an 8gb phone with a 32gb SD card. I'm trying to get my playlists to save to the 32gb card, but every time I restart the download it saves to my phone by default. Is there a workaroun...

LordRollin

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Offline

I download songs for offline play and it works but some time later or the next day,I need to download them again or they won't play offline.I just don't like this and it's also inconvenient because I don't have too much space on my phone and I don't ...

Casual Listener

I download songs for offline play and it works but some time later or the next day,I need to download them again or they won't play offline.I just don't like this and it's also inconvenient because I...

LordRollin

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Scroll bug on Android

I've been using the new update a while now and i noticed a bug (I think) on the blue scroll slider. If you take a look at the first image you can see the blue scroll bar in the top right corner. First of all it seems to be postitioned in a very odd p...

Roadie

I've been using the new update a while now and i noticed a bug (I think) on the blue scroll slider.   If you take a look at the first image you can see the blue scroll bar in the top right c...

Rety

Casual Listener

983 Views

3 replies

2 likes

  • 983 Views
  • 3 replies
  • 2 likes

Unable to make a playlist public on my android device

Premium service - only one playlist, starred I've tried 20+ times to publish/make public my playlist with no success. It keeps telling me it has been published/made public, but that's about it. Any help is appreciated. User name is rjsundean. Spotify...

Casual Listener

Premium service - only one playlist, starred   I've tried 20+ times to publish/make public my playlist with no success.  It keeps telling me it has been published/made public, but ...

Pauel1990

Newbie

782 Views

4 replies

0 likes

  • 782 Views
  • 4 replies
  • 0 likes

spotify pauses every time I lock my phone.

I just got the galixy s6 and everytime I change a song then turn my phone off spotify pauses. Does anyone have any clue why this is happening, it's getting really annoying

Newbie

I just got the galixy s6 and everytime I change a song then turn my phone off spotify pauses. Does anyone have any clue why this is happening, it's getting really annoying

Daniel

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! How to deactivate shuffle mode

Hi guys I'm using Android 4.4.2 and Spotify 2.8.0.1081 with a premium account. The issue is sometimes I can't deactivate the shuffle mode of playlists or albums.Let's say the shuffle mode is off. I start a playlist with the shuffle button. Everyting ...

Casual Listener

Hi guys   I'm using Android 4.4.2 and Spotify 2.8.0.1081 with a premium account.   The issue is sometimes I can't deactivate the shuffle mode of playlists or albums. Let's say the...

Roots1405

Casual Listener

1162 Views

2 replies

1 likes

  • 1162 Views
  • 2 replies
  • 1 likes

Solved!! Local Files Playlist, pausing after every song

Basically I added a few local file from my PC onto spoitfy and made a playlist of those songs, it works fine on my computer however on my LG G3 Android, that playlist in particular stops every one or two songs and I have to manually press play again ...

Casual Listener

Basically I added a few local file from my PC onto spoitfy and made a playlist of those songs, it works fine on my computer however on my LG G3 Android, that playlist in particular stops every one or...

Bastaichdr

Music Fan

2162 Views

8 replies

1 likes

  • 2162 Views
  • 8 replies
  • 1 likes

LG l90 compatible

2 things both LG l90 download the app fine but closes everyone I open the app. And why can't I play on multiple devices at same time.

Newbie

2 things both LG l90 download the app fine but closes everyone I open the app. And why can't I play on multiple devices at same time.

Daniel

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

MI DISPOSITIVO SAMSUNG GT-S5369 NO ES COMPATIBLE CON ESTA VERSIÓN DE SPOTIFY

Hola!Este es el mensaje que me ha salido al descargar la nueva versión de Spotify. No, no me voy a comprar un móvil nuevo porque GOOGLE PLAY y Spotify hayan decidido que podemos comprar con esta aplicación. Porque yo no quiero comprar, yo quiero que ...

Casual Listener

Hola! Este es el mensaje que me ha salido al descargar la nueva versión de Spotify.    No, no me voy a comprar un móvil nuevo porque GOOGLE PLAY y Spotify hayan decidido que podemos ...

asno

Newbie

1113 Views

3 replies

0 likes

  • 1113 Views
  • 3 replies
  • 0 likes