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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello I think I accidentally clicked to do a 7 day free trial on my mobile. Is this going to sign me up for something which I have to pay for at the end of the 7 days? I can't seem to find anything on my account which says ive changed anything? ?! Th...
Hello I think I accidentally clicked to do a 7 day free trial on my mobile. Is this going to sign me up for something which I have to pay for at the end of the 7 days? I can't seem to find anythin...
Newbie
639 Views
3 replies
1 likes
Hello every morning when i listen to Spotify in offline, i have to disable the data network mode on my phone. If it is enabled and when i try to play one track, the music stops after few seconds. Could you please help me? Thank you. Phone : samsung g...
Hello every morning when i listen to Spotify in offline, i have to disable the data network mode on my phone. If it is enabled and when i try to play one track, the music stops ...
Spotify
389 Views
1 replies
0 likes
On my galaxy s5 running 4.4.2 (haven't updated yet due to bugs with 5 I read about here) whenever I try to skip to the next song instead it starts the song from the beginning, as if I pressed the back button, but will skip on the next try. Not a huge...
On my galaxy s5 running 4.4.2 (haven't updated yet due to bugs with 5 I read about here) whenever I try to skip to the next song instead it starts the song from the beginning, as if I pressed the ba...
Casual Listener
656 Views
2 replies
1 likes
Hello everyone, I use Spotify Premium and some weeks ago I started recognizing a problem on my Samsung Galaxy S4 mini and on the PC software. Nearly every album or song i save normal and for offline use suddenly disappears some minutes or hours later...
Hello everyone, I use Spotify Premium and some weeks ago I started recognizing a problem on my Samsung Galaxy S4 mini and on the PC software. Nearly every album or song i save normal and...
673 Views
0 replies
0 likes
Hello everyone, i don't understand, i have aplaylist that i cannot sync on my phone : when i switch offline sync on this playlist, it starts to sync and then switch back to "not offline sync". I makes it only with one of my playlist.... Does anyone h...
Hello everyone, i don't understand, i have aplaylist that i cannot sync on my phone : when i switch offline sync on this playlist, it starts to sync and then switch back to "not offl...
Newbie
664 Views
2 replies
2 likes
I can browse and search for songs but whenever I hit the "play" button nothing comes out my earphones. Issues began around 10 minutes ago. using samsung galaxy s4.
I can browse and search for songs but whenever I hit the "play" button nothing comes out my earphones. Issues began around 10 minutes ago. using samsung galaxy s4.
Spotify
329 Views
1 replies
0 likes
Bonjour.quand je veux télécharger l' application sur mon Android (téléphone), il est écrit "impossible de tel. dans votre pays. Sur PC ca marche pourtant. Mon profil indique "France".j'habite à la Réunion. Pouvez vous m' aider? Merci.
Bonjour.quand je veux télécharger l' application sur mon Android (téléphone), il est écrit "impossible de tel. dans votre pays. Sur PC ca marche pourtant. Mon profil indique "France".j'habite à la Ré...
1195 Views
0 replies
2 likes
Hello community, I bought a Spotify Premium account, and I'm using it currently on my laptop, and on my mobile device which I only use when I'm at work. At these devices I can login with my facebook account without any trouble. At home I have another...
Hello community, I bought a Spotify Premium account, and I'm using it currently on my laptop, and on my mobile device which I only use when I'm at work. At these devices I can login with m...
Community Legend
669 Views
5 replies
0 likes
I just installed the Spotify app on my new android phone (Samsung Galaxy S4 mini). I logged in with Facebook. Everything looks fine, all my information (playlists etc) is there. But whenever I start playing a song it stops after ca 1s. No error messa...
I just installed the Spotify app on my new android phone (Samsung Galaxy S4 mini). I logged in with Facebook. Everything looks fine, all my information (playlists etc) is there. But whenev...
Not applicable
873 Views
3 replies
0 likes
I'm being charged twice for one account and now my premium service has been suspended but they took my payment for this month.
I'm being charged twice for one account and now my premium service has been suspended but they took my payment for this month.
Spotify Star
348 Views
1 replies
0 likes
Hola!. Tengo Spotify Premium y lo tengo abrierto en mi computadora y en mi celular, pero en me celular cerre sesion y cuando abro la aplicacion solo me aparece una pantalla en negro, ya intente desintalar e instalar la app, pero aun asi no funciona. ...
Hola!. Tengo Spotify Premium y lo tengo abrierto en mi computadora y en mi celular, pero en me celular cerre sesion y cuando abro la aplicacion solo me aparece una pantalla en negro, ya intente des...
Newbie
77125 Views
41 replies
5 likes
Sorry about my English, but i have an issue which is that i can't download my music into the external sd card because it says that theres none and i've been trying many things to solve but nothing.Please help me out!
Sorry about my English, but i have an issue which is that i can't download my music into the external sd card because it says that theres none and i've been trying many things to solve but noth...
540 Views
0 replies
0 likes
Hi. I wanted to try the 30 Day free Premium trial. I was charged and Cancelled the Entire Subscription within one minute! -- I have several issues and if theres no help ie: Customer Service, I want my Money Back. ...**Spotify was never Downloaded.** ...
Hi. I wanted to try the 30 Day free Premium trial. I was charged and Cancelled the Entire Subscription within one minute! -- I have several issues and if theres no help ie: Customer Service, I want m...
Spotify Star
416 Views
1 replies
0 likes
Hi, I've noticed a strange issue apparent on the Samsung Galaxy S5, running Android 5.0 Lollipop. When the Spotify app is opened, the heart rate sensor on the rear of the device becomes 'active' whenever it is touched. IE - the red LED comes on whils...
Hi, I've noticed a strange issue apparent on the Samsung Galaxy S5, running Android 5.0 Lollipop. When the Spotify app is opened, the heart rate sensor on the rear of the device becomes 'active' whe...
508 Views
0 replies
0 likes
I have 2.5 GB of offline music on my sdcard. I had to do a factory reset and spotify does not see this music after I resintalled it? Any chance of getting spotify to relocate it? thanks
I have 2.5 GB of offline music on my sdcard. I had to do a factory reset and spotify does not see this music after I resintalled it? Any chance of getting spotify to relocate it? ...
Casual Listener
474 Views
1 replies
0 likes
Hi there!Until yesterday the spotify app on my mobile device (Samsung Galaxy S5 Mini) worked perfectly fine. But since I was listening to one album, I can't find my music collection any more. When I go to the "songs", "albums" or "artists" screen, th...
Hi there! Until yesterday the spotify app on my mobile device (Samsung Galaxy S5 Mini) worked perfectly fine. But since I was listening to one album, I can't find my music collection any more. Whe...
Spotify Star
822 Views
3 replies
0 likes
The music sync's for offline, but when you close the app and re-open it, it un-syncs. This needs to be fixed I can't listen to my music without wi-fi...
The music sync's for offline, but when you close the app and re-open it, it un-syncs. This needs to be fixed I can't listen to my music without wi-fi...
Community Legend
402 Views
1 replies
0 likes
We all know there is a lot of music on Spotify. This is mainly why I pay for this amazing service. They also have stunning music quality with the 320kbps bit rate. Just wow! But sadly, I discovered Spotify doesn't add all the music an artist made. Ex...
We all know there is a lot of music on Spotify. This is mainly why I pay for this amazing service. They also have stunning music quality with the 320kbps bit rate. Just wow! But sadly, I discovered S...
Spotify Star
473 Views
1 replies
0 likes
Hi there! My spotify android app crashes everytime I open it. I cannot use it anymore. I have tried reinstalling, but no change. What can I do? Regards Chris
Hi there! My spotify android app crashes everytime I open it. I cannot use it anymore. I have tried reinstalling, but no change. What can I do? Regards Chris
Regular
868 Views
1 replies
0 likes
Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando
Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando
Newbie
41947 Views
3 replies
0 likes
