Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194516 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194516 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535718 Views

78 replies

3 likes

  • 535718 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439304 Views

565 replies

37 likes

Account
Free
  • 439304 Views
  • 565 replies
  • 37 likes

Solved!! Will updating app on android delete my offline cache?

Sorry for the dumb question, but will my offline cache get deleted when I update on my android device? I have a premium account and updated the app a year or so ago and lost all of my offline cache. Very frustrating as I have limited access to high s...

Casual Listener

Sorry for the dumb question, but will my offline cache get deleted when I update on my android device? I have a premium account and updated the app a year or so ago and lost all of my offline cache. ...

dinomight

Spotify Star

1339 Views

3 replies

0 likes

offline music
  • 1339 Views
  • 3 replies
  • 0 likes

Solved!! sound

I have uninstalled and reinstalled spotify i have turned off my phone took out the battery i have tried everything but my music is way too quite i can barley hear it all my other apps play at the volume i have set except this one plz HELP

Regular

I have uninstalled and reinstalled spotify i have turned off my phone took out the battery i have tried everything but my music is way too quite i can barley hear it all my other apps play at the vol...

girl4god74

Regular

2520 Views

12 replies

0 likes

  • 2520 Views
  • 12 replies
  • 0 likes

Play local files from Mac in my Android Phone Spotify

I want to play local files from mac in my android phone, but everytime I select a local song from my phone, it says "This song is not available". What should I do??? Thx

Casual Listener

I want to play local files from mac in my android phone, but everytime I select a local song from my phone, it says "This song is not available". What should I do???   Thx

hmaesta

Newbie

1902 Views

6 replies

0 likes

  • 1902 Views
  • 6 replies
  • 0 likes

Solved!! Can't download/synchronize downloaded playlists from pc to samsung s4 with usb-cable

Hi there,I'm looking for a way to download/synchronize downloaded playlists from pc to samsung s4 with usb-cable.Problem is that the s4 isn't added as device on the left side of the spotify app.There is no WLAN, thats the reason why I want to synchro...

Casual Listener

Hi there, I'm looking for a way to download/synchronize downloaded playlists from pc to samsung s4 with usb-cable. Problem is that the s4 isn't added as device on the left side of the spotify app. ...

Daniel

Community Legend

1001 Views

5 replies

0 likes

  • 1001 Views
  • 5 replies
  • 0 likes

Solved!! I cant save more music in "your music"

I cant save more music in "your music"when i want to save a new album or track it disappears after as soon as i restart spotify. I have saved a lot of albums whitout truble but i fear that i have reached some kind of limmit? Im not downloading the al...

Casual Listener

I cant save more music in "your music" when i want to save a new album or track it disappears after as soon as i restart spotify.  I have saved a lot of albums whitout truble but i fear th...

orangeapple

Casual Listener

3844 Views

9 replies

0 likes

  • 3844 Views
  • 9 replies
  • 0 likes

Solved!! Spotify On Note 4

This post applies to both Note 2 and Note 4. The following are bugs I have encountered in both phones so far, I have app version 2.7.0.883. when jumping from one track to another, sometimes the next song starts and no audio is heard. this happens whe...

Regular

This post applies to both Note 2 and Note 4. The following are bugs I have encountered in both phones so far, I have app version 2.7.0.883.   when jumping from one track to another, sometimes...

jtubalinal

Regular

2883 Views

4 replies

0 likes

Android
KitKat
Lollipop
  • 2883 Views
  • 4 replies
  • 0 likes

Solved!! Sony Xperia Tipo sd path?

Is there anyone who has the sd path to Sony Xperia Tipo?I am going crazy trying to make the spotify app save songs to my external sd card, but it just won't work. It seems as if the only solution is to get the correct SD path, but I can't seem to fin...

Casual Listener

Is there anyone who has the sd path to Sony Xperia Tipo? I am going crazy trying to make the spotify app save songs to my external sd card, but it just won't work. It seems as if the only solution i...

rdolishny

Newbie

8746 Views

4 replies

0 likes

  • 8746 Views
  • 4 replies
  • 0 likes

random songs added to radio station

I'm having trouble with random songs being added to radio stations I created in the past since the update to lollipop. There are several songs that are appearing as being "thumbs up" that I never liked. Once these songs have had the "thumbs up" appli...

Newbie

I'm having trouble with random songs being added to radio stations I created in the past since the update to lollipop. There are several songs that are appearing as being "thumbs up" that I never lik...

DannyFL

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Spotify volume too quite

After the last update the volume inside Spotify is way too quite on my nexus 6. Its not the equalizer, its not my volume, and the volume is fine on any other app. Anyone else having this issue? I've cleared the cache and reinstalled with no fix.

Newbie

After the last update the volume inside Spotify is way too quite on my nexus 6. Its not the equalizer, its not my volume, and the volume is fine on any other app. Anyone else having this issue? I've ...

Daniel

Community Legend

1088 Views

5 replies

0 likes

  • 1088 Views
  • 5 replies
  • 0 likes

[CRASHING] Spotify crashes after switching lollipop user account.

Spotify crashes when I open the application after I switch my operating system user account on android lollipop 5.0.2 on a Samsung Galaxy Note Pro 12.2. My main accout is logged in my Samsung Galaxy Note 3, my main user account on the tab has the spo...

Casual Listener

 Spotify crashes when I open the application after I switch my operating system user account on android lollipop 5.0.2 on a Samsung Galaxy Note Pro 12.2. My main accout is logged in my Sams...

DannyFL

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

A love letter

Dearest Spotify, We've been together a few years now. It's been a wonderful couple of years, and overall I've enjoyed it. We've spent a lot of time together, many long days and nights and many long trips, and I'll admit you sing much better than me i...

Community Legend

Dearest Spotify,   We've been together a few years now. It's been a wonderful couple of years, and overall I've enjoyed it. We've spent a lot of time together, many long days and nights and ma...

DannyFL

Roadie

704 Views

1 replies

1 likes

  • 704 Views
  • 1 replies
  • 1 likes

New Spotify Features....

Won't be on Android for a few weeks looks like. Wouldn't be surprised if it's longer.In other news MixRadio managed to release a brand new app to both Android and IOS the same day. Rdio also introduced a new pricing plan to both IOS and Android the s...

Roadie

Won't be on Android for a few weeks looks like. Wouldn't be surprised if it's longer. In other news MixRadio managed to release a brand new app to both Android and IOS the same day. Rdio also intr...

metzlerr

Roadie

755 Views

1 replies

1 likes

  • 755 Views
  • 1 replies
  • 1 likes

Son qui saute/bug

Salut à tousSur les musiques en streaming et en hors ligne de temps en temps le son bug et grésilleComment corriger sa ?HelloOn the music in streaming and offline from sometime the sound bug and sizzlesHow to correct his? (Google traduction)

Newbie

Salut à tous Sur les musiques en streaming et en hors ligne de temps en temps le son bug et grésille Comment corriger sa ? Hello On the music in streaming and offline from sometime the sound bug ...

Daniel

Community Legend

5202 Views

1 replies

0 likes

  • 5202 Views
  • 1 replies
  • 0 likes

save the Spotify Premium Music on SD-Card?

Hello everyone!I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. hope anyone can help me because my phone storage is always full..

Newbie

Hello everyone! I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. 😕 hope anyone can help me because my phone storage is a...

Daniel

Community Legend

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

Flashing mood images

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll.See also https://cyberbunker.nl/index.php/s/gPntlJDpPUYCQvz for more explanation. An other is than when a select ...

Regular

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll. See also https://cyberbunker.nl/index.php/s/gPntlJD...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

I'm suppose to be premium and yall r suppose to bill my sprint accouny

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on the app...I suppose to have 6 months free and then...

Casual Listener

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on...

Merik

Community Legend

423 Views

2 replies

0 likes

  • 423 Views
  • 2 replies
  • 0 likes

Mobile app should show song information

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Casual Listener

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Daniel

Community Legend

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Solved!! Spotify remain in offline mode! HELP!!

Hi guys, My spotify remains in offline mode despite all my attempts.I have logged out and re logged in, re-installed the Android App, and checked my internet connexion (which is working), but the App on my Samsung S5 remain in offline mode. Any idea ...

Casual Listener

Hi guys,   My spotify remains in offline mode despite all my attempts. I have logged out and re logged in, re-installed the Android App, and checked my internet connexion (which is working), ...

badboud

Casual Listener

1016 Views

2 replies

0 likes

  • 1016 Views
  • 2 replies
  • 0 likes

Send Button grayed out

Hello I have tried searching for this but I can't find any threads on this subject. My issue is when I try to send a track to any of my friends on Spotify via my mobile app the send button is grayed out. It was fine until the latest update. I'm using...

Visitor

Hello    I have tried searching for this but I can't find any threads on this subject. My issue is when I try to send a track to any of my friends on Spotify via my mobile app the send ...

Pilaw

Newbie

1561 Views

4 replies

2 likes

  • 1561 Views
  • 4 replies
  • 2 likes

Low volume

I recently purchased the 6 edge. When I play Spotify the maximum volume is very low. As soon as I play somthing off of youtube or Pandora the volume is fine. I have made sure the equalizer is flat and the volume limiter in Spotify is all the way up. ...

Newbie

I recently purchased the 6 edge. When I play Spotify the maximum volume is very low. As soon as I play somthing off of youtube or Pandora the volume is fine. I have made sure the equalizer is flat an...

Daniel

Community Legend

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes