Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
ThePodfather
I'm being forced to buy premium in order to listen to my playlists. Had this problem for 24,heard now, making my regret I ever got Spotify.... Help
I have an Android Galaxy 4s and I'm new to Spotify. I'm wanting to download it to the SD on my phone so I can listen to my music anywhere. How can I do this?
I've tried to do this per Support instructions. When I do, it gives an error message, that this feature is not supported.Please advise.Jack
Hello1. In the previous versions of spotify desktop you could unlink your local musicthis prevented spotify of pushing their artwork or song for your local files.This option disappeared in the latest desktop version. 2. I think I also have discovered...
Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same issues every day, every few minutes. The Windows (7) applica...
So i have this habit of taking meds in the morning, and when the effect kicks in, i better be relaxed, so i put my playlist and focus on the vibes, the thing is sometimes the music cuts for 1 sec even tho the playlist is saved. It's extremely stressi...
On the desktop version of Spotify if a song specs change or the artist/label rescinds the rights, the song still shows up in my lists but is greyed out (which is great) but this feature is unavailable in my mobile phone app. I'm on android 4.4.2 on G...
For some, for me unexplicable, reason is my Android Spotify client stuck on random play`within my playlists. I think you call it Shuffle. I don't want shuffle to be in effect most of time. Can I turn it off?
If I …- "Spotify Connect" start and connect to the remote device- and I start a playlist to play- and then take a new song that I add to the waiting list, using the choice options- and when that added song is going to play then the app shows on the d...
Hi,is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!
My account for some reason was disabled....and I had to open a new account.Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jennifer.love.1974.and the new account is jayjen2015The ...
I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?
Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the title
I am traveling to Italy and South Africa from the US later in September. We are planning to use spotify to create a wedding playlist. Will I run into problems downloading music and traveling out of the US on an Android device? If i'm in airplane mode...
I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo in my car am I still able to listen to music freely...
Hello everyone, Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried all solutions that I could find. So far none have helped. The ...
Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow?Thanks!
Hi! Firstly, sorry for my English.So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something like this. I can't use it I closed manually the app, I cleared th...
Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue list. I've tried to resync all of my songs and redow...
Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)? Thank you!