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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194447 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194447 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535605 Views

78 replies

3 likes

  • 535605 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439080 Views

565 replies

37 likes

Account
Free
  • 439080 Views
  • 565 replies
  • 37 likes

Solved!! Local files no longer able to sync.

I recently moved to a new location with a new wifi connection and I am unable to sync with my android anymore. This happened before on my old wifi connection but was fixed by allowing Spotify through the firewall. Now, the firewall fix isn't. Any sug...

Casual Listener

I recently moved to a new location with a new wifi connection and I am unable to sync with my android anymore. This happened before on my old wifi connection but was fixed by allowing Spoti...

someguy64

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

spotify keeps downloading songs!!?

Ok, so none of my playlists are set to online/download. I keep deleting the cache, reinstalling, etc but the files keep reappearing in my SD card and I have no way of finding out where Spotify is downloading the songs from!! Its annoying and taking u...

Casual Listener

Ok, so none of my playlists are set to online/download. I keep deleting the cache, reinstalling, etc but the files keep reappearing in my SD card and I have no way of finding out where Spotify is dow...

Daniel

Community Legend

1659 Views

5 replies

0 likes

  • 1659 Views
  • 5 replies
  • 0 likes

Solved!! Beta testing

I would love to get involved with the beta testing for Android. How can I do so?

Gig Goer

I would love to get involved with the beta testing for Android. How can I do so?

Jordi

Community Legend

1302 Views

2 replies

0 likes

Android
Beta
  • 1302 Views
  • 2 replies
  • 0 likes

Solved!! cancelling my preiumum

How do i can the free 30 day premimum as i no longer want it. Thanks.

Regular

How do i can the free 30 day premimum as i no longer want it. Thanks.

beccawood

Regular

1395 Views

8 replies

0 likes

  • 1395 Views
  • 8 replies
  • 0 likes

Tell what is being downloaded?

Running the latest version of spotify on Android 5.0.1 with my Verizon Samsung galaxy s4. I should add this has been an issue for months, even before the 5.0 Android upgrade.I have nearly 2500 songs 'saved' with the blanket 'save' switch under the ap...

Newbie

Running the latest version of spotify on Android 5.0.1 with my Verizon Samsung galaxy s4. I should add this has been an issue for months, even before the 5.0 Android upgrade. I have nearly 2500 so...

Daniel

Community Legend

14714 Views

1 replies

1 likes

  • 14714 Views
  • 1 replies
  • 1 likes

Max Volume too low.

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down.Why does Spotify limit the volume like this?Is there anything I can do to adjust it? I've tried a number of volume increasing apps, they don't...

Regular

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down. Why does Spotify limit the volume like this? Is there anything I can do to adjust it...

Daniel

Community Legend

1655 Views

5 replies

0 likes

Volume Control
  • 1655 Views
  • 5 replies
  • 0 likes

Spotify on car radio with android - move cache/data to radio

Hello, I recently bought a new car radio running on Android (jelly bean to be precise), works like a charm and spotify runs good too.Theoretically I can also download offline playlists, only issue is that thios has to be done either with wifi... and ...

Music Fan

Hello,   I recently bought a new car radio running on Android (jelly bean to be precise), works like a charm and spotify runs good too. Theoretically I can also download offline playlists, on...

Daniel

Community Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Solved!! Spotify downloaded from Amazon requires Amazon Appstore?

Hi everyone, like it says in the title, I downloaded Spotify through the amazon appstore. I recently uninstalled the appstore because I didn't feel comfortable with it always running in the background, and now Spotify throws me the mesage "It looks l...

Casual Listener

Hi everyone,   like it says in the title, I downloaded Spotify through the amazon appstore. I recently uninstalled the appstore because I didn't feel comfortable with it always running in the ...

AndyKay

Casual Listener

3218 Views

2 replies

0 likes

  • 3218 Views
  • 2 replies
  • 0 likes

Premium - Nothing Plays Offline

have been using Spotify premium for quite a while now. I took a break last year for a bit and then restarted my subscription with a free trial offer. I do not know why I have not complained earlier but I have been having problems for at least 2 month...

Regular

have been using Spotify premium for quite a while now. I took a break last year for a bit and then restarted my subscription with a free trial offer. I do not know why I have not complained earlier b...

Daniel

Community Legend

1029 Views

3 replies

0 likes

Offline playlists unavailable
Offline songs
  • 1029 Views
  • 3 replies
  • 0 likes

Android not fully synced with Windows

Hi, my Android shows I have 772 songs but on Windows its shows I have 769. I have tried uninstalling and reinstalling on both phone and PC but I get the same problem. What is wrong and how do I fix it? Thanks very much

Regular

Hi, my Android shows I have 772 songs but on Windows its shows I have 769.   I have tried uninstalling and reinstalling on both phone and PC but I get the same problem. What is wrong and how d...

jessy4paws

Regular

1201 Views

9 replies

0 likes

  • 1201 Views
  • 9 replies
  • 0 likes

music stored to sd card

I brought a 64gb sd card for use with Spotify and have saved all my music to offline however Spotify keeps trying to re download all my saved albums and struggles to work during this process.

Newbie

I brought a 64gb sd card for use with Spotify and have saved all my music to offline however Spotify keeps trying to re download all my saved albums and struggles to work during this process.

Daniel

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Help - Maximum playtime for connect

Hello, Is there a timeout set for playback via connect? I have a 100 track playlist set to repeat on a Tesco Hudl, I am using connect to playback via a music system. If I leave this playlist playing over night then by morning it has stopped. Does any...

Regular

Hello,   Is there a timeout set for playback via connect? I have a 100 track playlist set to repeat on a Tesco Hudl, I am using connect to playback via a music system. If I leave this playlist...

Daniel

Community Legend

1687 Views

8 replies

0 likes

  • 1687 Views
  • 8 replies
  • 0 likes

Aspera R6 running 4.4.4 (what it came with)

ok, so i have purchased this new Aspera R6 and i am about done with trying to get it to write to SD card.. i have formatted SD card, done all the online "fixes" and nothing. everytime i open spotify is doesnt recognise my SD card or my partners.. ( i...

Casual Listener

ok, so i have purchased this new Aspera R6 and i am about done with trying to get it to write to SD card.. i have formatted SD card, done all the online "fixes" and nothing. everytime i open spotify ...

Daniel

Community Legend

1259 Views

5 replies

0 likes

  • 1259 Views
  • 5 replies
  • 0 likes

Volume while streaming

Hi everyone, i'm having some troubles while streaming, the volume of each song goes up and down, almost 5 or 6 times per song, and i'm getting crazy, this start like a week ago, i'm using a galaxy s6 edge, normal streaming quality, if anyone have the...

Newbie

Hi everyone, i'm having some troubles while streaming, the volume of each song goes up and down, almost 5 or 6 times per song, and i'm getting crazy, this start like a week ago, i'm using a galaxy s6...

Daniel

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Spotify disconnecting bluetooth when a call comes in then reconnects immediately after.

I'm having a problem with my HTC ONE M8 running android 5.0.1 and I have spotify v. 2.7.0.883. Everytime I connect it with my car and start playing music via bluetooth and receive a call my bluetooth will disconnect and not allow me to take the call....

Regular

I'm having a problem with my HTC ONE M8 running android 5.0.1 and I have spotify v. 2.7.0.883. Everytime I connect it with my car and start playing music via bluetooth and receive a call my bluetooth...

Tazzebbug94

Regular

1258 Views

8 replies

0 likes

  • 1258 Views
  • 8 replies
  • 0 likes

Solved!! spotify deleted my offline songs because premium trial ended?

consider the scenario -use premium trial-trial ended-"oh my trial ended... no problem, i will renew it when i get to home! because i jsut love this spotiloveify ^^ "-spotify deletes all my offline songs because im a free user for a couple hours.-i re...

Visitor

consider the scenario   -use premium trial -trial ended -"oh my trial ended... no problem, i will renew it when i get to home! because i jsut love this spotiloveify ^^ " -spotify deletes al...

user-removed

Not applicable

1480 Views

5 replies

0 likes

  • 1480 Views
  • 5 replies
  • 0 likes

Audio Quality Decreases After a Phone Call

Anytime I'm listening to Spotify and I answer a phone call, I've noticed that when the music resumes after the call has ended it plays in a very poor and grainy quality, similar to a phone call on speakerphone. This problem then continues throughout ...

Regular

Anytime I'm listening to Spotify and I answer a phone call, I've noticed that when the music resumes after the call has ended it plays in a very poor and grainy quality, similar to a phone call on sp...

Daniel

Community Legend

5234 Views

6 replies

0 likes

  • 5234 Views
  • 6 replies
  • 0 likes

New update

Hi @Daniel! When will the new update be available through google play store?

Roadie

Hi @Daniel! When will the new update be available through google play store?

Daniel

Community Legend

647 Views

1 replies

0 likes

New Update
  • 647 Views
  • 1 replies
  • 0 likes

Solved!! every album plays in shuffle mode

Every time I play an album now it automatically changes the running order and I can't change it to play in the correct order. This happens with all albums.

Casual Listener

Every time I play an album now it automatically changes the running order and I can't change it to play in the correct order. This happens with all albums.

olliegrifter

Casual Listener

1131 Views

6 replies

0 likes

  • 1131 Views
  • 6 replies
  • 0 likes