Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106911 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216673 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
570328 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470152 Views
577 replies
40 likes
2 things both LG l90 download the app fine but closes everyone I open the app. And why can't I play on multiple devices at same time.
2 things both LG l90 download the app fine but closes everyone I open the app. And why can't I play on multiple devices at same time.
Community Legend
510 Views
1 replies
0 likes
Hola!Este es el mensaje que me ha salido al descargar la nueva versión de Spotify. No, no me voy a comprar un móvil nuevo porque GOOGLE PLAY y Spotify hayan decidido que podemos comprar con esta aplicación. Porque yo no quiero comprar, yo quiero que ...
Hola! Este es el mensaje que me ha salido al descargar la nueva versión de Spotify. No, no me voy a comprar un móvil nuevo porque GOOGLE PLAY y Spotify hayan decidido que podemos ...
Newbie
1126 Views
3 replies
0 likes
Hello. If i play Spotify on my mobile in shuffle mode, does it cost data? (I don't use Premium and I don't have 3G or 4G)
Hello. If i play Spotify on my mobile in shuffle mode, does it cost data? (I don't use Premium and I don't have 3G or 4G)
Community Legend
589 Views
1 replies
0 likes
Hey All, I've started using Spotify on my PS4, whilst having the playlist open on my Samsung S5 so I can select new tracks whilst playing without having to pause my game. However, this has caused an issue whereby if I select a track from the queue, t...
Hey All, I've started using Spotify on my PS4, whilst having the playlist open on my Samsung S5 so I can select new tracks whilst playing without having to pause my game. However, this has c...
Casual Listener
732 Views
4 replies
0 likes
Theres a really bad bug in spotify connect right now.Here is the bug: Actual sequence of events:1. Listening to spotify on my Mac comptuer2. Music plays for a while just fine3. Suddenly music starts playing on my Nexus 5 (Android device) through spot...
Theres a really bad bug in spotify connect right now. Here is the bug: Actual sequence of events: 1. Listening to spotify on my Mac comptuer 2. Music plays for a while just fine 3. ...
Casual Listener
600 Views
2 replies
0 likes
I'm running version 2.8.1081 on my Galaxy s6 Edge With Android 5.0.2. For a while I was dealing with low volume issues. Now my volume, both through bluetooth and headphones is not ever consistant. This is extremely annoying and needs to be fixed. Oth...
I'm running version 2.8.1081 on my Galaxy s6 Edge With Android 5.0.2. For a while I was dealing with low volume issues. Now my volume, both through bluetooth and headphones is not ever consistant. Th...
Community Legend
1268 Views
3 replies
0 likes
Hi I'm trying to download my Trac and getting a message saying I need to sync through mobile how do I do this as I can't find the option in settings I've even googled it and no results
Hi I'm trying to download my Trac and getting a message saying I need to sync through mobile how do I do this as I can't find the option in settings I've even googled it and no results
Community Legend
1106 Views
1 replies
0 likes
Hi, I have folders within folders and I like to go to the top folder and select All Songs and then play shuffle. However, lately I am not seeing all the songs, just partial listing. It seems like so latency on data loading. Any hacks to open the pipe...
Hi, I have folders within folders and I like to go to the top folder and select All Songs and then play shuffle. However, lately I am not seeing all the songs, just partial listing. It seems like so ...
Roadie
734 Views
2 replies
0 likes
Another update where you said you'd "fixed bugs". I don't know what bugs you thought you'd fixed. That it is non-responsive? No, can't possibly be. Your app still totally ignores what I ask and does its own thing. Half an hour or so, haven' been able...
Another update where you said you'd "fixed bugs". I don't know what bugs you thought you'd fixed. That it is non-responsive? No, can't possibly be. Your app still totally ignores wh...
Roadie
559 Views
2 replies
0 likes
I downloaded spotify on my B15Q and when I try to set the music to storte in my external sd, my phone shows this message: NO SD CARD DETECTED. I have a 4gb micro SD with 3.6 gb of free space that my phone detects and i can store images and videos. Ho...
I downloaded spotify on my B15Q and when I try to set the music to storte in my external sd, my phone shows this message: NO SD CARD DETECTED. I have a 4gb micro SD with 3.6 gb of free space that my ...
Community Legend
703 Views
4 replies
0 likes
so any developer can contact me in my email :[email protected]
so any developer can contact me in my email :[email protected]
Community Legend
550 Views
1 replies
0 likes
Can't connect to Facebook on either app or desktop on iPhone. When I login Facebook closes instantly and I'm returned to the app so I'm unable to connect
Can't connect to Facebook on either app or desktop on iPhone. When I login Facebook closes instantly and I'm returned to the app so I'm unable to connect
Community Legend
436 Views
1 replies
0 likes
So i bought a prepaid card, loaded it to my account and it said welcome to premium. I cant use any of the premium features, and the solutions given to me does not work
So i bought a prepaid card, loaded it to my account and it said welcome to premium. I cant use any of the premium features, and the solutions given to me does not work
Community Legend
940 Views
6 replies
0 likes
Spotify premuim is supposed to be free with my mobile plan but when i try to download the service i still only get the free version. My mobile carrier has tried to force a download but i still only get the free version. I found nothing on support.spo...
Spotify premuim is supposed to be free with my mobile plan but when i try to download the service i still only get the free version. My mobile carrier has tried to force a download but i still only g...
Community Legend
426 Views
1 replies
0 likes
I use spotify premium for all my audio.At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances.I noticed when I play spotify music on the minix (spdif passthrough to my deno...
I use spotify premium for all my audio. At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances. I noticed when I play...
Community Legend
640 Views
1 replies
0 likes
I have premium but my bank merged with another and my debit card changed. It won't let me get into my payment options. Every time I try a box pops up saying that this action is unsupported for my account at this time. I have sent two messages to cust...
I have premium but my bank merged with another and my debit card changed. It won't let me get into my payment options. Every time I try a box pops up saying that this action is unsupported for my acc...
Community Legend
563 Views
1 replies
0 likes
So basically, i decided to finally get Spotify and got my 7 days free premium and was enjoying it. However problems have only happened. This is basically what happens. My S4 is up to date, and im assuming the Google Play Store is giving me the up to ...
So basically, i decided to finally get Spotify and got my 7 days free premium and was enjoying it. However problems have only happened. This is basically what happens. My S4 is up to date, a...
Community Legend
536 Views
2 replies
0 likes
Hi, I have a spotify account created with my Facebook account and it's very laggy, buggy and it just doesn't do what I pay for it to do.. My playlists will download, there is a green arrow beside each song, but they will never work offline.. Also, al...
Hi, I have a spotify account created with my Facebook account and it's very laggy, buggy and it just doesn't do what I pay for it to do.. My playlists will download, there is a green arrow beside eac...
Community Legend
652 Views
2 replies
0 likes
Hi,trying to upgrade to premium from a samsung galaxy S3 in the UK. The payment option screen will not allow me to select any options. I want to pay by Visa, but clicking on the options has no effect. Helpthanks in advance !
Hi, trying to upgrade to premium from a samsung galaxy S3 in the UK. The payment option screen will not allow me to select any options. I want to pay by Visa, but clicking on the options has no effe...
Community Legend
682 Views
2 replies
0 likes
Hi! Im sorry if my english isnt really good. I have issues with the synchronisation on my galaxys3. It synchronises all the time but still I cant access my music offline. Ive already emptied the cache, check if it was on the sd card and install the a...
Hi! Im sorry if my english isnt really good. I have issues with the synchronisation on my galaxys3. It synchronises all the time but still I cant access my music offline. Ive already emptied the cach...
Community Legend
619 Views
1 replies
0 likes
