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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110725 Views

26 replies

3 likes

  • 110725 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222938 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222938 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579846 Views

79 replies

3 likes

  • 579846 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477545 Views

577 replies

40 likes

Account
Free
  • 477545 Views
  • 577 replies
  • 40 likes

My Android Crash everytime I open the app

My Alcatel One Touch 6030D it's crashing everytime I open Spotify. I'm getting tired of this, 2 weeks ago I talk with a person that supports me for my problem on the twitter page from SpotifySuport. He asked me about my account my cellphone model but...

Casual Listener

My Alcatel One Touch 6030D it's crashing everytime I open Spotify. I'm getting tired of this, 2 weeks ago I talk with a person that supports me for my problem on the twitter page from SpotifySuport. ...

MattSuda

Spotify Star

735 Views

1 replies

0 likes

Other
Premium
  • 735 Views
  • 1 replies
  • 0 likes

Something I can't work out to do with Local Files...is it even possible?

So I have a few artists on my itunes who aren't on Spotify (Chance the Rapper) and a few other albums from artists spotify doens't have. I have sycned them via playlists to my android device, but how do I get them to appear in the "Artist" section on...

Newbie

So I have a few artists on my itunes who aren't on Spotify (Chance the Rapper) and a few other albums from artists spotify doens't have.   I have sycned them via playlists to my android device...

Daniel

Community Legend

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

Offline Playlist

I am getting to the maximum capacity on my SD card for Spotify but I can't seem to reduce the tracks on the Mobile playlist by deleting them to create more space, how do I do this? I am using a HTC M8 with 16GB SD card and I have the desktop Site on ...

Music Fan

I am getting to the maximum capacity on my SD card for Spotify but I can't seem to reduce the tracks on the Mobile playlist by deleting them to create more space, how do I do this?  I am using a...

bomberboy467

Music Fan

1094 Views

4 replies

0 likes

  • 1094 Views
  • 4 replies
  • 0 likes

Storage Space

My spotify is taking up a lot of space and I'm not sure of it's just the app or if it could be me downloading songs for offline play. Either way I want to delete some files but I don't know what they are or how they might affect me. Any advice?

Casual Listener

My spotify is taking up a lot of space and I'm not sure of it's just the app or if it could be me downloading songs for offline play. Either way I want to delete some files but I don't know what they...

PhilYPR

Music Fan

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes

why can go online..offline always??

I want to know how to switch offline to online thats all!!

Newbie

I want to know how to switch offline to online thats all!!

PhilYPR

Music Fan

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

NO INTERNET CONNECTION??

OK so I loved Spotify that I upgraded to premium! The day after the app started saying there is no internet connection!! In upset cuz I just paid and now I can't listen to anything! I've tried everythingLG G3 phone

Newbie

OK so I loved Spotify that I upgraded to premium! The day after the app started saying there is no internet connection!! In upset cuz I just paid and now I can't listen to anything! I've tried everyt...

PhilYPR

Music Fan

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes

musics to sd card It does not work.

I made steps to change the storage to sd, but continues storing in the phone internal memory.It has more space in SD than in internal memory.Correct this please.Spoiler (Highlight to read)=(=(

Casual Listener

I made steps to change the storage to sd, but continues storing in the phone internal memory. It has more space in SD than in internal memory. Correct this please. =(

kbrooksc

Community Legend

854 Views

5 replies

0 likes

  • 854 Views
  • 5 replies
  • 0 likes

So disappointed in the deterioration of my premium membership

I've been a premium member for a few years now. Over the past 6-8 months, things on my Samsung Galaxy S3 has gotten to the point I can't even use the app. The load time (for even downloaded playlists) can take up to 3 minutes when I am in a 4G area. ...

Casual Listener

I've been a premium member for a few years now.  Over the past 6-8 months, things on my Samsung Galaxy S3 has gotten to the point I can't even use the app.  The load time (for even download...

kbrooksc

Community Legend

1421 Views

5 replies

1 likes

  • 1421 Views
  • 5 replies
  • 1 likes

Acount deleted. Please someone help me

Hi everyone, I woke up this morning and turn on my spotify when I realize that I had to log in (which is weird because i never log out) and when I did it, it said that my user or password were wrongI thought that maybe I forgot my password so I went ...

Regular

Hi everyone, I woke up this morning and turn on my spotify when I realize that I had to log in (which is weird because i never log out) and when I did it, it said that my user or password were w...

kbrooksc

Community Legend

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

Android OS Data Usage

All,I have two phones, one is a Nexus 5 and one is a Nexus 6. They are both running 5.1.1 and using the newest Spotify version from the Google Play store. They have also both been completely blown away and factory image flashed multiple times to test...

Visitor

All, I have two phones, one is a Nexus 5 and one is a Nexus 6.  They are both running 5.1.1 and using the newest Spotify version from the Google Play store.  They have also both been compl...

kbrooksc

Community Legend

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

Solved!! My name is Kiebien Crockett but my stage name is kidcrockett and I'm trying to get my music hSpotify

Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that

Newbie

Hello my name is Kiebien Crockett but my stage name is kidcrockett I'm a rapper from Chicago Illinois and I'm trying to get my music heard on Spotify how can I do that

kbrooksc

Community Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

the spotify it pause alone

Yes the spotify it stop alone when I al watching another aplications why? I,m from argentina

Casual Listener

Yes the spotify it stop alone when I al watching another aplications why?   I,m from argentina

alexquirii

Casual Listener

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Solved!! 'Different country' problem when logging in with Facebook

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I get the following message: You appear to be trying t...

Casual Listener

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I g...

Chevalier

Newbie

33980 Views

5 replies

5 likes

  • 33980 Views
  • 5 replies
  • 5 likes

DLNA support in Spotify

when I open Spotify i get this and I can do anithing

Casual Listener

when I open Spotify i get this and I can do anithing

omarmedj

Casual Listener

1080 Views

2 replies

0 likes

  • 1080 Views
  • 2 replies
  • 0 likes

help i cant download my local files

I have been fighting with this for hours, i can't download my local files to my note 3 and yes ive read the other solutions and nothing has worked! seeking help!

Casual Listener

I have been fighting with this for hours, i can't download my local files to my note 3 and yes ive read the other solutions and nothing has worked! seeking help!

Shell57

Casual Listener

1032 Views

3 replies

0 likes

  • 1032 Views
  • 3 replies
  • 0 likes

Equalizer

Galaxy S6 Edge While i have music playing I can adjust the equalizer levels and/or turn bass, 3d, clarity....etc on/off and it does nothing untill i pause the song and hit play again for it to take effect. Won't change while music is playing at all. ...

Casual Listener

Galaxy S6 Edge   While i have music playing I can adjust the equalizer levels and/or turn bass, 3d, clarity....etc on/off and it does nothing untill i pause the song and hit play again for it ...

ArmsAsuncion

Roadie

2218 Views

5 replies

0 likes

  • 2218 Views
  • 5 replies
  • 0 likes

Solved!! How do you turn off Shuffle Pla

I'm having trouble with Spotify on my galaxy s6. I can't figure out how to turn off shuffle play. Please help!

Visitor

I'm having trouble with Spotify on my galaxy s6. I can't figure out how to turn off shuffle play. Please help!

DannyFL

Roadie

1686 Views

8 replies

0 likes

  • 1686 Views
  • 8 replies
  • 0 likes

Solved!! Spotify Files

What are all the files I have from spotify in the My Files storage? They are taking up about 2gigs of space and I am wondering what would happen if I delete them. I can't really tell what they are for since they only have names like 6a or 7f. Anyone ...

Casual Listener

What are all the files I have from spotify in the My Files storage? They are taking up about 2gigs of space and I am wondering what would happen if I delete them. I can't really tell what they are fo...

DannyFL

Roadie

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Ford Sync - Features no longer visible

Prior to latest update ford sync worked fine. Since update I cannot browse, play playlist artist etc. When selecting 'More' I am presented with a single 'Close Spotify' option.please fix.

Regular

Prior to latest update ford sync worked fine. Since update I cannot browse, play playlist artist etc. When selecting 'More' I am presented with a single 'Close Spotify' option.please fix.

Riggsy

Regular

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Changing playlist download location

Hey guys, I have an 8gb phone with a 32gb SD card. I'm trying to get my playlists to save to the 32gb card, but every time I restart the download it saves to my phone by default. Is there a workaround for this?

Newbie

Hey guys, I have an 8gb phone with a 32gb SD card. I'm trying to get my playlists to save to the 32gb card, but every time I restart the download it saves to my phone by default. Is there a workaroun...

LordRollin

Community Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes