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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373800 Views

540 replies

34 likes

Account
Free
  • 373800 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7464 Views

0 replies

7 likes

  • 7464 Views
  • 0 replies
  • 7 likes

Starred Playlist 0 songs,won't load playlist upon app open

Hi, Moto G 4G (UK - tesco)Android 4.4.4 moto stockSpotify 2.7.0.883 Upon opening the app, I find my starred playlist is showing 0 songs (usually 85 songs). Pressing on playlist brings up the spinning green wheel. Clicking around on a few other playli...

Gig Goer

Hi,   Moto G 4G (UK - tesco) Android 4.4.4 moto stock Spotify 2.7.0.883   Upon opening the app, I find my starred playlist is showing 0 songs (usually 85 songs). Pressing on playlist ...

sirdarkghost

Newbie

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Can't play my downloads

Samsung s 5 can't play downloads over 150

Visitor

Samsung s 5 can't play downloads over 150

user-removed

Not applicable

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Local files do not sync on Nexus 9

Hi, my tablet won't sync local music files with my PC. I managed to do it with my Samsung S3 but on the Nexus 9 it says Waiting to download.I'm connected on the same network with my three devices.

Newbie

Hi, my tablet won't sync local music files with my PC. I managed to do it with my Samsung S3 but on the Nexus 9 it says Waiting to download. I'm connected on the same network with my three devi...

Fishtaco

Community Legend

447 Views

2 replies

0 likes

  • 447 Views
  • 2 replies
  • 0 likes

Solved!! Spotify connect not working

Hi!I've got Spotify Premium and on my Android device I can see the symbol in the bottom right corner of "Now playing" that takes me to a screen that says "Connect let's you play and connect Spotify on your devices. If another device becomes available...

Gig Goer

Hi! I've got Spotify Premium and on my Android device I can see the symbol in the bottom right corner of "Now playing" that takes me to a screen that says "Connect let's you play and connect Spoti...

puckie87

Newbie

16385 Views

11 replies

1 likes

  • 16385 Views
  • 11 replies
  • 1 likes

S4 lollipop spotify fails to open every time I open it.

Every time i open spotify it says it failed to start and asks if i want to report which i have, has been an issue for a week now, was wondring what it is i may need to fix? fresh install the whole bit

Newbie

Every time i open spotify it says it failed to start and asks if i want to report which i have, has been an issue for a week now, was wondring what it is i may need to fix? fresh install the whole bit

sodapop808

Regular

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Spotify 2.7.0.883

Dear team.Recently I updated my Spotify app on Android, buy every time when I open it the app gets freeze and reboot my phone.I tried uninstalling and deleting temps and phone but there's no solution yet.I wonder if premium users had special support ...

Casual Listener

Dear team. Recently I updated my Spotify app on Android, buy every time when I open it the app gets freeze and reboot my phone. I tried uninstalling and deleting temps and phone but there's no ...

caranegus

Regular

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
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Solved!! Sound problem

Hello, For some reason spotify's sound get lowered on my phone( like when you get a notification) , it can be like that until next song or 10 sec. I haven't seen any pattern, first I thought it was due to I was running it in my car ( connected to my ...

Music Fan

Hello,    For some reason spotify's sound get lowered on my phone( like when you get a notification) , it can be like that until next song or 10 sec. I haven't seen any pattern, first I...

HatfieldScarlet

Gig Goer

2853 Views

10 replies

1 likes

  • 2853 Views
  • 10 replies
  • 1 likes

Spotify Keeps Skipping

Recently I've noticed that Spotify has been skipping on nealy every song, on all devices I have it installed on (iPad 2, Samsung Galaxy SIII, and an old HTC Rhyme that I have connected to my WiFi to listen to when I'm showering since I don't care if ...

Casual Listener

Recently I've noticed that Spotify has been skipping on nealy every song, on all devices I have it installed on (iPad 2, Samsung Galaxy SIII, and an old HTC Rhyme that I have connected to my WiFi to ...

jabeorwhat

Newbie

1467 Views

3 replies

0 likes

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  • 3 replies
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KEEPS CRASHING - IN NEED OF HELP

I am a Spotify premium user and have been for over a year now. Recently when listening to music it will get about half way into the song and then crash. The app closes and i have to re open it for it to start playing again. I have tried all solutions...

Casual Listener

I am a Spotify premium user and have been for over a year now. Recently when listening to music it will get about half way into the song and then crash. The app closes and i have to re open it for it...

Daniel

Community Legend

920 Views

4 replies

0 likes

crashing
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  • 4 replies
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How to sort Playlists?

Hi,I'm a premium user (I don't know if that matter in a case) on Android's Spotify and have loads of albums saved as playlists.I would like to be able to sort them for example by name, artist, album, year or whatever,but it seems there's no option to...

Newbie

Hi, I'm a premium user (I don't know if that matter in a case) on Android's Spotify and have loads of albums saved as playlists. I would like to be able to sort them for example by name, artist, ...

kj979

Casual Listener

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

dejay 2 settings

How do I get my playlist on DJ 2? & what are optimal Spotify /dj 2 settings for best sound & no skipping?

Newbie

How do I get my playlist on DJ 2? & what are optimal Spotify /dj 2 settings for best sound & no skipping?

Mattosaurus

Community Legend

802 Views

1 replies

0 likes

Sound Quality
  • 802 Views
  • 1 replies
  • 0 likes

Why bother with premium

Hi. I've always been a premium member. However every so often Spotify undownloads all the music I've downloaded for no apparent reason. I have never failed on payments. Now this latest time I have lost a load of playlists which I carefully built up t...

Casual Listener

Hi. I've always been a premium member. However every so often Spotify undownloads all the music I've downloaded for no apparent reason. I have never failed on payments. Now this latest time I have lo...

Mattosaurus

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Samsung Galaxy S3

Hey everybodyI hope sombody can help me because I dont know what to do.In the last four weeks my downloaded songs disappered 3 times but idont know why.Please help me because Im really tired of downloading all my Songs anouther time!Thank you

Newbie

Hey everybody I hope sombody can help me because I dont know what to do. In the last four weeks my downloaded songs disappered 3 times but idont know why. Please help me because Im really tired of...

Amarro

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Spotify background problem.

I have spotify running on android 4.4.2. Is it normal that when i have it on backround it silences all the other apps? I mean, if i receive a call i cant listen even if spotify stops playing music. same thing with other apps like radio app or music a...

Newbie

I have spotify running on android 4.4.2. Is it normal that when i have it on backround it silences all the other apps? I mean, if i receive a call i cant listen even if spotify stops playing music. s...

289 Views

0 replies

0 likes

  • 289 Views
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Whilst your stupid app was too busy doing its own agenda to search the song I wanted

Gave me "something went wrong" error twice after I dared to switch off "offline" mode to look up a song to play. Then closed it and opened it again and it went into its usual non-responsive "**bleep** what you want to do, I'm too busy doing my own **...

Roadie

Gave me "something went wrong" error twice after I dared to switch off "offline" mode to look up a song to play.   Then closed it and opened it again and it went into its usual non-responsive ...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Release Notes - Spotify for Android (2.6.0)

What's new in this version (2.6.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll. Note: There is a new version in the Play Store with a jump from 2.5 to 2.6 but the changelog...

Community Legend

  What's new in this version (2.6.0)   New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll.   Note: ...

sbrucherseifer

Regular

2346 Views

4 replies

0 likes

Android
Release Notes
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Solved!! Spotify not opening in Android Lollipop

=== START OF TEMPLATE === Description Spotify no longer working on Nexus 5 with newly updated Android Lollipop Spotify worked perfectly on my Nexus 5... however, once I upgraded to 5.0 lollipop and tried using it, it comes up to a screen that's blank...

Newbie

 === START OF TEMPLATE ===   Description Spotify no longer working on Nexus 5 with newly updated Android Lollipop Spotify worked perfectly on my Nexus 5... however, once I upgraded ...

SWEcobra1

Casual Listener

18571 Views

39 replies

2 likes

  • 18571 Views
  • 39 replies
  • 2 likes

Constant requirement for login when offline mode on my device - annoying

DescriptionWhen I have my phone in offline mode, it constantly requires me to log in, most times losing all downloaded songs. What are the steps you took to get to the error/issue?(We need to know what you are doing so we can do the exact same to try...

Casual Listener

Description When I have my phone in offline mode, it constantly requires me to log in, most times losing all downloaded songs.   What are the steps you took to get to the error/issue? (We ...

davemcm

Casual Listener

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

next/previous not working on android wear on lg urbane

I am using Spotify on my Galaxy S3, and via my watch (LG Urbane) running google wear, when I swipe right to get the options, volume up/down works, but next/previous does not. Is this a known issue?

Newbie

I am using Spotify on my Galaxy S3, and via my watch (LG Urbane) running google wear, when I swipe right to get the options, volume up/down works, but next/previous does not.   Is this a known...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes