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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387694 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Spotify background problem.

I have spotify running on android 4.4.2. Is it normal that when i have it on backround it silences all the other apps? I mean, if i receive a call i cant listen even if spotify stops playing music. same thing with other apps like radio app or music a...

Newbie

I have spotify running on android 4.4.2. Is it normal that when i have it on backround it silences all the other apps? I mean, if i receive a call i cant listen even if spotify stops playing music. s...

296 Views

0 replies

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Whilst your stupid app was too busy doing its own agenda to search the song I wanted

Gave me "something went wrong" error twice after I dared to switch off "offline" mode to look up a song to play. Then closed it and opened it again and it went into its usual non-responsive "**bleep** what you want to do, I'm too busy doing my own **...

Roadie

Gave me "something went wrong" error twice after I dared to switch off "offline" mode to look up a song to play.   Then closed it and opened it again and it went into its usual non-responsive ...

272 Views

0 replies

0 likes

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Release Notes - Spotify for Android (2.6.0)

What's new in this version (2.6.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll. Note: There is a new version in the Play Store with a jump from 2.5 to 2.6 but the changelog...

Community Legend

  What's new in this version (2.6.0)   New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll.   Note: ...

sbrucherseifer

Regular

2372 Views

4 replies

0 likes

Android
Release Notes
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Solved!! Spotify not opening in Android Lollipop

=== START OF TEMPLATE === Description Spotify no longer working on Nexus 5 with newly updated Android Lollipop Spotify worked perfectly on my Nexus 5... however, once I upgraded to 5.0 lollipop and tried using it, it comes up to a screen that's blank...

Newbie

 === START OF TEMPLATE ===   Description Spotify no longer working on Nexus 5 with newly updated Android Lollipop Spotify worked perfectly on my Nexus 5... however, once I upgraded ...

SWEcobra1

Casual Listener

18904 Views

39 replies

2 likes

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  • 39 replies
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Constant requirement for login when offline mode on my device - annoying

DescriptionWhen I have my phone in offline mode, it constantly requires me to log in, most times losing all downloaded songs. What are the steps you took to get to the error/issue?(We need to know what you are doing so we can do the exact same to try...

Casual Listener

Description When I have my phone in offline mode, it constantly requires me to log in, most times losing all downloaded songs.   What are the steps you took to get to the error/issue? (We ...

davemcm

Casual Listener

561 Views

1 replies

0 likes

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next/previous not working on android wear on lg urbane

I am using Spotify on my Galaxy S3, and via my watch (LG Urbane) running google wear, when I swipe right to get the options, volume up/down works, but next/previous does not. Is this a known issue?

Newbie

I am using Spotify on my Galaxy S3, and via my watch (LG Urbane) running google wear, when I swipe right to get the options, volume up/down works, but next/previous does not.   Is this a known...

376 Views

0 replies

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Solved!! Spotify Unlimited on Android - Shuffle Play

Hi, I've just bought a new Android phone and have been looking forward to using my Spotify Unlimited on it. However, I can't seem to remove the Shuffle Play. Is there any way I can do this on Unlimited?

Regular

Hi, I've just bought a new Android phone and have been looking forward to using my Spotify Unlimited on it.  However, I can't seem to remove the Shuffle Play.  Is there any way I can do thi...

HR27

Regular

921 Views

3 replies

0 likes

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Can't play online or offline on android app

Hi guys, Apologies if this has been posted before, I've tried to have a look, but it seems the problems I'm encountering seem to differ a little from the others I've seen. I have Spotify Premium installed on Android (Sony Xperia Z2) but it seems ever...

Newbie

Hi guys,   Apologies if this has been posted before, I've tried to have a look, but it seems the problems I'm encountering seem to differ a little from the others I've seen.   I have Sp...

280 Views

0 replies

0 likes

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discover playlist

Would be good if spotify created a playlist with 'suggested' tracks, instead of having either too narrow a choice of tracks if I choose artist radio, or having to continuously tap and tap to browse suggestions. In short: like the 'flow' functionality...

Newbie

Would be good if spotify created a playlist with 'suggested' tracks, instead of having either too narrow a choice of tracks if I choose artist radio, or having to continuously tap and tap to browse s...

214 Views

0 replies

0 likes

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Solved!! Help with 2 people

I would like to know how my husband and I can share the same playlis with listening and adding songst, but have 2 different phones, and 2 separate accounts?

Casual Listener

I would like to know how my husband and I can share the same playlis with listening and adding songst, but have 2 different phones, and 2 separate accounts?

MattSuda

Spotify Star

524 Views

1 replies

0 likes

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Problem with songs / artists

Hi, i write from chile to ask a question, why there are songs / artists that are available on computer and on my phone are not available ? . An example of this is what happens with the band Tiro de Gracia , which is available on the computer but not ...

Newbie

Hi, i write from chile to ask a question, why there are songs / artists that are available on computer and on my phone are not available ? . An example of this is what happens with the band Tiro de G...

320 Views

0 replies

0 likes

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Can't share on Twitter.

I cannot share songs on Twitter from Android. I've tried disconnecting from the desktop app and reconnecting, but no luck. Also, looked up any possible solutions but the posts that I found are more than a year old.Any ideas?

Newbie

I cannot share songs on Twitter from Android. I've tried disconnecting from the desktop app and reconnecting, but no luck. Also, looked up any possible solutions but the posts that I found are more t...

562 Views

0 replies

0 likes

Sharing on Twitter
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"Now playing" bar in bottom screen disapears

Randomly the "Now playing" bar at the bottom of the Spotify screen disapears. If I touch another track it may apear again, but not always. I have had this issue before on my Galaxy S4, but after I started to use Heos with Spotify Connect it happens a...

Newbie

Randomly the "Now playing" bar at the bottom of the Spotify screen disapears. If I touch another track it may apear again, but not always. I have had this issue before on my Galaxy S4, but after I st...

Henkpieter

Newbie

1359 Views

1 replies

0 likes

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Playing offline mp3's on Android

Hello everyone! I hope somebody can help me out. I've got some mp3's stored on my computer, and added them to a playlist on the Spotify-app on my computer. I can now play them on my computer. If I open the same playlist on my Android-phone or -tablet...

Casual Listener

Hello everyone!   I hope somebody can help me out. I've got some mp3's stored on my computer, and added them to a playlist on the Spotify-app on my computer. I can now play them on my computer...

Mattosaurus

Community Legend

870 Views

3 replies

0 likes

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Can't Share song in Spotify with non-Facebook users

Hello When i want to share a song with one of my friends who i'm following him and is a non-Facebook user, i can't share the song by entering his username and all people who are shown to me, are the friends in my Facebook account which i've synced wi...

Newbie

Hello   When i want to share a song with one of my friends who i'm following him and is a non-Facebook user, i can't share the song by entering his username and all people who are shown to me,...

459 Views

0 replies

0 likes

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Solved!! Spotify only repeats one song

I want to listen to a playing, but Spotify only plays one song all the time, when I switch it plays only the song I switched to.I have got Spotify Free

Casual Listener

I want to listen to a playing, but Spotify only plays one song all the time, when I switch it plays only the song I switched to. I have got Spotify Free

atom1989

Community Legend

3517 Views

6 replies

0 likes

problems
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Can not log in IOS and Android.

Hi I can not log in to Spotify after installing the app. To reproduce:Install SpotifyAttempt to launch Spotify.Log inWrite username and PasswordPress Log inLog in is not possibleSystem information: Mobile (Android):Modelnumber: LG-E460 (LG Optimus L7...

Regular

Hi I can not log in to Spotify after installing the app.   To reproduce: Install Spotify Attempt to launch Spotify. Log in Write username and Password Press Log in Log in is not possibl...

546 Views

0 replies

0 likes

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A media player should play media as requested

I have: 1. Downloaded playlists onto my device.2. Gone into offline mode now.3. Disabled data from my phone. Mobile data is deactivated and wifi is off. I'm not in flight mode so I can get phone calls. I start playing an offline playlist from the 3rd...

Roadie

I have:   1. Downloaded playlists onto my device. 2. Gone into offline mode now. 3. Disabled data from my phone. Mobile data is deactivated and wifi is off. I'm not in flight mode so I can g...

EarlPurple

Roadie

521 Views

1 replies

0 likes

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HELP! Off line songs too much space???

So I downloaded around 145 songs for off line listening. This takes like 2.4GB in extreme quality. However, I've read in some forums that extreme quality songs take like 2.4 Mb per minute, so 2.4 GB for 145 songs wouldn't make any sense. I want to kn...

Regular

So I downloaded around 145 songs for off line listening. This takes like 2.4GB in extreme quality. However, I've read in some forums that extreme quality songs take like 2.4 Mb per minute, so 2.4 GB ...

Mattosaurus

Community Legend

529 Views

3 replies

0 likes

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A multitude of issues and problems with Android app - and a possible solution for me

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was having . However, I first emailed Spotify on 14 June ...

Casual Listener

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was ha...

tahirk

Regular

7667 Views

6 replies

1 likes

  • 7667 Views
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  • 1 likes