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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7079 Views

0 replies

7 likes

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"Now playing" bar in bottom screen disapears

Randomly the "Now playing" bar at the bottom of the Spotify screen disapears. If I touch another track it may apear again, but not always. I have had this issue before on my Galaxy S4, but after I started to use Heos with Spotify Connect it happens a...

Newbie

Randomly the "Now playing" bar at the bottom of the Spotify screen disapears. If I touch another track it may apear again, but not always. I have had this issue before on my Galaxy S4, but after I st...

Henkpieter

Newbie

1335 Views

1 replies

0 likes

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Very specific Windows -> HTC One m8 problem with local tracks

So problem is as follows, and only affects the m8: If I have a playlist that consists of files not in Spotify otherwise (Namely soundtracks of things), the tracks will not sync to m8. I've tried different PC's (Laptop running Win 8 instead of win 8.1...

Regular

So problem is as follows, and only affects the m8:   If I have a playlist that consists of files not in Spotify otherwise (Namely soundtracks of things), the tracks will not sync to m8. I've...

Deroven

Regular

685 Views

4 replies

0 likes

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Premium member, getting adverts?

Hi all I'm a premium member through my mobile phone contract (vodafone) yet I'm getting popup adverts on the Spotify app which never happened before. I'm still able to have things offline and there are no adverts in the music but these popups are fru...

Casual Listener

Hi all I'm a premium member through my mobile phone contract (vodafone) yet I'm getting popup adverts on the Spotify app which never happened before. I'm still able to have things offline and the...

TheRoller

Casual Listener

590 Views

5 replies

0 likes

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Release Notes - Spotify for Android (2.1.0)

What's new in this version (2.1.0) New: You can now find a link to our support page in Settings. Fixed: A bunch of stability issues. Fictitious: Our TCP sockets are gold-plated for your listening pleasure.

Community Legend

  What's new in this version (2.1.0)   New: You can now find a link to our support page in Settings. Fixed: A bunch of stability issues. Fictitious: Our TCP sockets are gold...

user-removed

Not applicable

2285 Views

6 replies

0 likes

Android
Release Notes
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Solved!! Log in with Facebook failed

Hi there, I am desperately trying to log in on Spotify on my Android mobile phone. The error I get is "You seem to try to log in from a different country". I was in Brazil for the last six months and therefore changed the language of facebook from ge...

Casual Listener

Hi there,   I am desperately trying to log in on Spotify on my Android mobile phone. The error I get is "You seem to try to log in from a different country".   I was in Brazil for t...

MattSuda

Spotify Star

759 Views

3 replies

0 likes

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Spotify Connect & offline mode?

HiI am on Android 444 and samsung galaxy note 4. I am at home in my network with my Spotify Connect enabled devices. If I switch to offline mode on my phone, and start playing the last track which yesterday was playing from Spotify Connect, is it sup...

Community Legend

Hi I am on Android 444 and samsung galaxy note 4. I am at home in my network with my Spotify Connect enabled devices. If I switch to offline mode on my phone, and start playing the last track wh...

1389 Views

0 replies

0 likes

Android 4.4.4
Spotify connect remote
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Solved!! Spotify Connect Issue AVR

Hello, I'm experiencing following issue: I've got my Yamaha RX-V477 connected to my Homenetwork. I intended to use my old Galaxy S2 (Android 4.1.2) to play my Playlists via Spotify Connect (Latest version from Google Play). I can play my music on my ...

Visitor

Hello, I'm experiencing following issue: I've got my Yamaha RX-V477 connected to my Homenetwork. I intended to use my old Galaxy S2 (Android 4.1.2) to play my Playlists via Spotify Connect (La...

user-removed

Not applicable

965 Views

5 replies

0 likes

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Solved!! Can Spotify play a file directly from an Android hard drive?

Is it possible to play mp3 files (or any file type) of tracks that are unavailable in the Spotify database if you have the file on your android? If so, how? There are tracks I would like to listen to through Spotify that are not available to stream f...

Casual Listener

Is it possible to play mp3 files (or any file type) of tracks that are unavailable in the Spotify database if you have the file on your android?  If so, how?   There are tracks I w...

MattSuda

Spotify Star

6264 Views

3 replies

0 likes

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upgrading from Normal Quality downloaded to Extreme Quality downloaded

I just switched from Normal Quality downloaded to Extreme Quality downloaded. Before switching I downloaded about 20 albums while the setting was still Normal Quality downloads. What do I need to do to get my already downloaded albums up to Extreme Q...

Newbie

I just switched from Normal Quality downloaded to Extreme Quality downloaded.   Before switching I downloaded about 20 albums while the setting was still Normal Quality downloads.   ...

MattSuda

Spotify Star

438 Views

1 replies

0 likes

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Continuous Offline Problems

Whenever I attempt to go offline it states I must connect to 3G etc, to download. I'll then connect when possible and the entire file downloads again. I attempt to go offline and the process begins over again. I am a frustrated premium member....any ...

Visitor

Whenever I attempt to go offline it states I must connect to 3G etc, to download. I'll then connect when possible and the entire file downloads again. I attempt to go offline and the process begins o...

camillo75

Community Legend

486 Views

2 replies

0 likes

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Android application problem

Hello, I'm experiencing some serious issues on the Android app. This is pursuing me to stop the premium subscription. After the upgrade to the last version, it just deleted all the songs I made offline available. Now I need to resync it, my slow inte...

Visitor

Hello, I'm experiencing some serious issues on the Android app. This is pursuing me to stop the premium subscription. After the upgrade to the last version, it just deleted all the songs I made o...

JoeThomas

Community Legend

378 Views

2 replies

0 likes

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Spotify refuses to acknowledge that I'm online

Hi, I'm new to using this forum board, so let me know if I'm missing information required to solve this problem. I'm trying to get spotify to play from my tablet at work, but it's not recognizing that the tablet is connected to the internet. At work,...

Regular

Hi, I'm new to using this forum board, so let me know if I'm missing information required to solve this problem.  I'm trying to get spotify to play from my tablet at work, but it's not recognizi...

o5z9v2g98xx8qzo3r2t2

Visitor

3313 Views

16 replies

0 likes

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Superuser Contribution [bluetooth] streaming to external speaker interrupted

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent via bluetooth ) has frequent interruptions and consequently t...

Newbie

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent ...

AndresM

Moderator

1238 Views

2 replies

0 likes

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No recommandations on discovery tab

I use spotify for almost two weeks. The discovery tab is still empty on my android en my windows pc. Is this a bug? Or will my recommendations appear after a longer time?

Visitor

I use spotify for almost two weeks. The discovery tab is still empty on my android en my windows pc. Is this a bug? Or will my recommendations appear after a longer time?

352 Views

0 replies

0 likes

Android
Windows
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Songs order

Hi I recently got Premium and I still cannot listen to my playlist in the right order - it hops over randomly. How can I get my music to play in the right order on my play lists. I have this problem only on my telephone but not when I listen on my co...

Newbie

Hi    I recently got Premium and I still cannot listen to my playlist in the right order - it hops over randomly. How can I get my music to play in the right order on my play lists.&nbs...

MattSuda

Spotify Star

285 Views

1 replies

0 likes

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Solved!! Update to Android 5.0

Today I updated my Samsung galaxy s5 to the newest Android-version, 5.0. And now I can't switch/pause/play songs while spotify is running through the S view or the locket screen. I have to unlock my phone totally to get through to spotify. It's super...

Newbie

Today I updated my Samsung galaxy s5 to the newest Android-version, 5.0. And now I can't switch/pause/play songs while spotify is running through the S view or the locket screen. I have to unlock my ...

Bluephoenix1313

Newbie

12944 Views

14 replies

2 likes

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Spotify Randomly Skips Songs and Jumps on Android

Hi, I'm having a weird problem with spotify. Yes, I am a paying premium user. So, on my Nexus 4 I will choose a track to play and it will play and them suddenly it will skip a few seconds around (forward or back), then it will just skip to the next t...

Newbie

Hi, I'm having a weird problem with spotify. Yes, I am a paying premium user. So, on my Nexus 4 I will choose a track to play and it will play and them suddenly it will skip a few seconds around (f...

striplay

Newbie

3106 Views

8 replies

3 likes

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Synching computer music to phone

I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But when I try for my phone it says "this song is not ava...

Newbie

I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But wh...

MattSuda

Spotify Star

323 Views

1 replies

0 likes

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I Don't Want to sink my phone to my laptop

How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will start playing on my phone. I want to stop this con...

Newbie

How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will...

ErickRGuetta

Community Legend

631 Views

1 replies

0 likes

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Available space and songs

I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on your device? I'm saying because I'm pretty sure that the f...

Regular

I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on yo...

234 Views

0 replies

0 likes

  • 234 Views
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