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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387497 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

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A multitude of issues and problems with Android app - and a possible solution for me

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was having . However, I first emailed Spotify on 14 June ...

Casual Listener

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was ha...

tahirk

Regular

7666 Views

6 replies

1 likes

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Wired headset button priority

Hello, can someone please advice on how to forbid Spotify from using the wired headset button (Bose IE2)? When the phone (SGS5 on KitKat) is in my pocket, I'm used to press headset button to start PowerAMP. The moment I install Spotify it takes the p...

Newbie

Hello, can someone please advice on how to forbid Spotify from using the wired headset button (Bose IE2)? When the phone (SGS5 on KitKat) is in my pocket, I'm used to press headset button to start Po...

376 Views

0 replies

0 likes

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Restoring saved music after flashing new rom

Hello My music is stored on my sd card but after flashing a new rom (wiping cache), Spofity doesn't seems to find the files on the sd card. I have to download every single track again ... Is there a solution for this, or is this normal? Thanks. Fred

Newbie

Hello   My music is stored on my sd card but after flashing a new rom (wiping cache), Spofity doesn't seems to find the files on the sd card. I have to download every single track again ... &...

374 Views

0 replies

1 likes

  • 374 Views
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Control spotify on android from PC via bluethoot

I have a PC and a samsung galaxy S4 and i want to be able to remotely control my spotify app on my phone VIA bluethoot from my pc. is this possible?

Visitor

I have a PC and a samsung galaxy S4 and i want to be able to remotely control my spotify app on my phone VIA bluethoot from my pc. is this possible?

317 Views

0 replies

0 likes

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Solved!! Missing albums/artists/songs only on android device

This issue just occured today. Only one album which I added today on a desktop PC is in my mobile device library. All other albums/songs/artists do not come up im 'my music' on my HTC M8 with spotify v 2.6.0.813. If I add a new album on the desktop o...

Regular

This issue just occured today.  Only one album which I added today on a desktop PC is in my mobile device library. All other albums/songs/artists do not come up im 'my music' on my HTC M8 with s...

user-removed

Not applicable

2161 Views

1 replies

0 likes

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Spotify divides my battery capacity by 4, right?

Hello everyone, I installed Spotify on my PC and my 2013 Moto X (4.4.4) yesterday. I'm pretty impressed by the desktop app... works like a charm, respect.But today I realized that the battery capacity of the phone went in a few hours from 95% to 33%....

Newbie

Hello everyone,   I installed Spotify on my PC and my 2013 Moto X (4.4.4) yesterday. I'm pretty impressed by the desktop app... works like a charm, respect. But today I realized that the&nbsp...

367 Views

0 replies

1 likes

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Solved!! Local files don't sync with mobile phone (Android)

So, since yesterday, my Spotify stopped syncing my local files in my phone.I checked and the local files folder is still the same.The older files still remain synced but new ones cannot be played Any ideas?

Regular

So, since yesterday, my Spotify stopped syncing my local files in my phone. I checked and the local files folder is still the same. The older files still remain synced but new ones cannot be played...

JUSTinNOLA

Casual Listener

1206 Views

5 replies

0 likes

Android
local files
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Problems using search on a playlist

Hello forum!I'm a premium user and very happy to pay for the service.I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle becomes my search query. Just as well, when I search f...

Newbie

Hello forum! I'm a premium user and very happy to pay for the service. I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle...

309 Views

0 replies

0 likes

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Premium Package

I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a few days

Newbie

I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a ...

MattSuda

Spotify Star

565 Views

2 replies

0 likes

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Spotify not available in my country error on new phone

Hi, I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country. I live in Holland and it should be available. I think the ...

Newbie

Hi,   I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country...

MattSuda

Spotify Star

990 Views

1 replies

0 likes

country
Not Available
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Spotify used 630mb on it's own

Yesterday evening Spotify on my OnePlus One decided to do something weird. I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately noticed the phone was super hot, like way-beyond-comfortable hot. I unlo...

Newbie

Yesterday evening Spotify on my OnePlus One decided to do something weird.   I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately no...

meahtenoha

Spotify

491 Views

1 replies

0 likes

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  • 1 replies
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My Inbox button disappeared

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button for that. Screenshot :http://i.imgur.com/tuVRz3...

Regular

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any but...

RobertEspinoza

Newbie

1500 Views

5 replies

0 likes

Android
button
inbox
Nexus 5
problem
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ad free

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

Newbie

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

372 Views

0 replies

0 likes

  • 372 Views
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No Metadata or ability to use steering wheel controls

I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify. After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any of the information and cannot be controlled from the ste...

Newbie

I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify.  After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any...

garrett216

Newbie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
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why is my music sound wierd

It is always too high pitched or loelw pitched

Newbie

It is always too high pitched or loelw pitched

user-removed

Not applicable

3741 Views

1 replies

0 likes

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  • 1 replies
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Solved!! "No SD card found" on Cat B15Q

Hi folks, I just purchased a new Cat phone with Android KitKat. 16 GB SD card works with other applications, but Spotify doesn't seem to recognize it. After a clean Spotify install (all caches removed etc.), the message "No SD card found" is displaye...

Casual Listener

Hi folks,   I just purchased a new Cat phone with Android KitKat. 16 GB SD card works with other applications, but Spotify doesn't seem to recognize it.   After a clean Spotify in...

Sv1J

Newbie

11025 Views

12 replies

1 likes

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Solved!! Car stereo not getting updated for each song.

Greetings, In the past, the data (song and album) would be updated for each song change. Currently this only happens at the beginning of the album. This changed after the last phone update. Device: Samsung SM-G900A (Galaxy S5)Android : 4.4.4Car Stere...

Regular

Greetings,   In the past, the data (song and album) would be updated for each song change. Currently this only happens at the beginning of the album.   This changed after the last phone...

broncus

Regular

5236 Views

3 replies

0 likes

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  • 3 replies
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All my saved music suddenly desapeared from my account

All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?

Newbie

All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?

274 Views

0 replies

0 likes

  • 274 Views
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Google Play Gift Card

I recently bought a Google Gift Play Card just to upgrade to Premium. But when I keyed in the code, they said that it is invalid. Please help me!!

Newbie

I recently bought a Google Gift Play Card just to upgrade to Premium. But when I keyed in the code, they said that it is invalid. Please help me!!

762 Views

0 replies

0 likes

  • 762 Views
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