Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106405 Views

26 replies

3 likes

  • 106405 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215698 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215698 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568845 Views

78 replies

3 likes

  • 568845 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469309 Views

577 replies

40 likes

Account
Free
  • 469309 Views
  • 577 replies
  • 40 likes

save the Spotify Premium Music on SD-Card?

Hello everyone!I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. hope anyone can help me because my phone storage is always full..

Newbie

Hello everyone! I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. 😕 hope anyone can help me because my phone storage is a...

Daniel

Community Legend

885 Views

2 replies

0 likes

  • 885 Views
  • 2 replies
  • 0 likes

Flashing mood images

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll.See also https://cyberbunker.nl/index.php/s/gPntlJDpPUYCQvz for more explanation. An other is than when a select ...

Regular

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll. See also https://cyberbunker.nl/index.php/s/gPntlJD...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

I'm suppose to be premium and yall r suppose to bill my sprint accouny

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on the app...I suppose to have 6 months free and then...

Casual Listener

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on...

Merik

Community Legend

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

Mobile app should show song information

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Casual Listener

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Daniel

Community Legend

463 Views

2 replies

0 likes

  • 463 Views
  • 2 replies
  • 0 likes

Solved!! Spotify remain in offline mode! HELP!!

Hi guys, My spotify remains in offline mode despite all my attempts.I have logged out and re logged in, re-installed the Android App, and checked my internet connexion (which is working), but the App on my Samsung S5 remain in offline mode. Any idea ...

Casual Listener

Hi guys,   My spotify remains in offline mode despite all my attempts. I have logged out and re logged in, re-installed the Android App, and checked my internet connexion (which is working), ...

badboud

Casual Listener

1050 Views

2 replies

0 likes

  • 1050 Views
  • 2 replies
  • 0 likes

Send Button grayed out

Hello I have tried searching for this but I can't find any threads on this subject. My issue is when I try to send a track to any of my friends on Spotify via my mobile app the send button is grayed out. It was fine until the latest update. I'm using...

Visitor

Hello    I have tried searching for this but I can't find any threads on this subject. My issue is when I try to send a track to any of my friends on Spotify via my mobile app the send ...

Pilaw

Newbie

1658 Views

4 replies

2 likes

  • 1658 Views
  • 4 replies
  • 2 likes

Low volume

I recently purchased the 6 edge. When I play Spotify the maximum volume is very low. As soon as I play somthing off of youtube or Pandora the volume is fine. I have made sure the equalizer is flat and the volume limiter in Spotify is all the way up. ...

Newbie

I recently purchased the 6 edge. When I play Spotify the maximum volume is very low. As soon as I play somthing off of youtube or Pandora the volume is fine. I have made sure the equalizer is flat an...

Daniel

Community Legend

644 Views

2 replies

0 likes

  • 644 Views
  • 2 replies
  • 0 likes

Solved!! Local files no longer able to sync.

I recently moved to a new location with a new wifi connection and I am unable to sync with my android anymore. This happened before on my old wifi connection but was fixed by allowing Spotify through the firewall. Now, the firewall fix isn't. Any sug...

Casual Listener

I recently moved to a new location with a new wifi connection and I am unable to sync with my android anymore. This happened before on my old wifi connection but was fixed by allowing Spoti...

someguy64

Casual Listener

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

spotify keeps downloading songs!!?

Ok, so none of my playlists are set to online/download. I keep deleting the cache, reinstalling, etc but the files keep reappearing in my SD card and I have no way of finding out where Spotify is downloading the songs from!! Its annoying and taking u...

Casual Listener

Ok, so none of my playlists are set to online/download. I keep deleting the cache, reinstalling, etc but the files keep reappearing in my SD card and I have no way of finding out where Spotify is dow...

Daniel

Community Legend

1699 Views

5 replies

0 likes

  • 1699 Views
  • 5 replies
  • 0 likes

Solved!! Beta testing

I would love to get involved with the beta testing for Android. How can I do so?

Gig Goer

I would love to get involved with the beta testing for Android. How can I do so?

Jordi

Community Legend

1359 Views

2 replies

0 likes

Android
Beta
  • 1359 Views
  • 2 replies
  • 0 likes

Solved!! cancelling my preiumum

How do i can the free 30 day premimum as i no longer want it. Thanks.

Regular

How do i can the free 30 day premimum as i no longer want it. Thanks.

beccawood

Regular

1500 Views

8 replies

0 likes

  • 1500 Views
  • 8 replies
  • 0 likes

Tell what is being downloaded?

Running the latest version of spotify on Android 5.0.1 with my Verizon Samsung galaxy s4. I should add this has been an issue for months, even before the 5.0 Android upgrade.I have nearly 2500 songs 'saved' with the blanket 'save' switch under the ap...

Newbie

Running the latest version of spotify on Android 5.0.1 with my Verizon Samsung galaxy s4. I should add this has been an issue for months, even before the 5.0 Android upgrade. I have nearly 2500 so...

Daniel

Community Legend

14835 Views

1 replies

1 likes

  • 14835 Views
  • 1 replies
  • 1 likes

Max Volume too low.

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down.Why does Spotify limit the volume like this?Is there anything I can do to adjust it? I've tried a number of volume increasing apps, they don't...

Regular

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down. Why does Spotify limit the volume like this? Is there anything I can do to adjust it...

Daniel

Community Legend

1739 Views

5 replies

0 likes

Volume Control
  • 1739 Views
  • 5 replies
  • 0 likes

Spotify on car radio with android - move cache/data to radio

Hello, I recently bought a new car radio running on Android (jelly bean to be precise), works like a charm and spotify runs good too.Theoretically I can also download offline playlists, only issue is that thios has to be done either with wifi... and ...

Music Fan

Hello,   I recently bought a new car radio running on Android (jelly bean to be precise), works like a charm and spotify runs good too. Theoretically I can also download offline playlists, on...

Daniel

Community Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Solved!! Spotify downloaded from Amazon requires Amazon Appstore?

Hi everyone, like it says in the title, I downloaded Spotify through the amazon appstore. I recently uninstalled the appstore because I didn't feel comfortable with it always running in the background, and now Spotify throws me the mesage "It looks l...

Casual Listener

Hi everyone,   like it says in the title, I downloaded Spotify through the amazon appstore. I recently uninstalled the appstore because I didn't feel comfortable with it always running in the ...

AndyKay

Casual Listener

3296 Views

2 replies

0 likes

  • 3296 Views
  • 2 replies
  • 0 likes

Premium - Nothing Plays Offline

have been using Spotify premium for quite a while now. I took a break last year for a bit and then restarted my subscription with a free trial offer. I do not know why I have not complained earlier but I have been having problems for at least 2 month...

Regular

have been using Spotify premium for quite a while now. I took a break last year for a bit and then restarted my subscription with a free trial offer. I do not know why I have not complained earlier b...

Daniel

Community Legend

1075 Views

3 replies

0 likes

Offline playlists unavailable
Offline songs
  • 1075 Views
  • 3 replies
  • 0 likes

Android not fully synced with Windows

Hi, my Android shows I have 772 songs but on Windows its shows I have 769. I have tried uninstalling and reinstalling on both phone and PC but I get the same problem. What is wrong and how do I fix it? Thanks very much

Regular

Hi, my Android shows I have 772 songs but on Windows its shows I have 769.   I have tried uninstalling and reinstalling on both phone and PC but I get the same problem. What is wrong and how d...

jessy4paws

Regular

1395 Views

9 replies

0 likes

  • 1395 Views
  • 9 replies
  • 0 likes

music stored to sd card

I brought a 64gb sd card for use with Spotify and have saved all my music to offline however Spotify keeps trying to re download all my saved albums and struggles to work during this process.

Newbie

I brought a 64gb sd card for use with Spotify and have saved all my music to offline however Spotify keeps trying to re download all my saved albums and struggles to work during this process.

Daniel

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Help - Maximum playtime for connect

Hello, Is there a timeout set for playback via connect? I have a 100 track playlist set to repeat on a Tesco Hudl, I am using connect to playback via a music system. If I leave this playlist playing over night then by morning it has stopped. Does any...

Regular

Hello,   Is there a timeout set for playback via connect? I have a 100 track playlist set to repeat on a Tesco Hudl, I am using connect to playback via a music system. If I leave this playlist...

Daniel

Community Legend

1935 Views

8 replies

0 likes

  • 1935 Views
  • 8 replies
  • 0 likes