Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Premium

Premium

Hi, I've paid my premium with a credit card 20 mins ago but I don't have premium..why? What should I do for have that?
I've just tried to log out and log in.
Reply
5 Replies

Same here, mine also doesn't upgrade 😕 no idea why..

Okay, I think it's a spotify problem..hope they will resolve it soon. Need my music!

same here...i subscribed the free premium package for 2 months but its still on old version, even i logged out and in...

is t because i synchronised with my ps-network spotify? and do I have to log out there too??

same problem here , i delete app data , app , reboot my phone , reinstall spotify and same problem , pls fix or get back my money

Well guys, I've texted to @spotifycares on twitter, now I've got my premium 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random