DO I HAVE TO SCROLL THRU 700+ UNALPHABETIZED SONGS TO REMOVE ONE SONG FROM MY LARGEST PLAYLIST?

Reply
Highlighted

DO I HAVE TO SCROLL THRU 700+ UNALPHABETIZED SONGS TO REMOVE ONE SONG FROM MY LARGEST PLAYLIST?

djd
Newbie

DO I HAVE TO SCROLL THROUGH 700+ UNALPHABETIZED SONGS TO FIND THE ONE SONG I WANT TO REMOVE FROM MY LARGEST PLAYLIST?

 

ARE YOU PEOPLE AT SPOTIFY SERIOUSLY CHARGING $10/MONTH AND ENJOYING THE STATUS OF BEING VALUED AT WELL OVER A BILLION DOLLARS AND TELLING YOUR CUSTOMERS THAT IT HASN'T BEEN ENOUGH FOR THEM TO HAVE A SIMPLE, EASY "REMOVE FROM PLAYLIST" OPTION FOR SONGS THAT ARE "NOW PLAYING"?

 

IS IT LAZINESS ON THE PART OF THE PROGRAMMING STAFF?

 

 

WHERE ARE YOUR PRIORITIES?

 

DO YOU WANT TO KEEP CUSTOMERS OR INSULT AND REPEL THEM?

 

I HAVE PREVIOUSLY CANCELLED MY PREMIUM SUBSCRIPTION TO SPOTIFY AND DECIDED TO COME BACK THINKING "SURELY THEY'VE ADDED THAT FEATURE BY NOW" --- NOPE!!!

 

YOUR CUSTOMERS HAVE BEEN ASKING FOR THIS FUNCTIONALITY TO BE ADDED TO THE MOBILE APP(S) FOR OVER TWO AND A HALF YEARS! (link below)

 

http://community.spotify.com/t5/Spotify-Ideas/Delete-Song-quot-now-Playing-quot-from-playlist-on-Mob...

 

WHAT IS THE DEAL?

 

HOW LONG WILL IT BE UNTIL YOUR CUSTOMERS HAVE THIS?

 

DO YOU HAVE ANY IDEA HOW MANY PEOPLE WOULD BE WRITING THIS AS THE REASON THEY CANCEL THEIR PREMIUM MEMBERSHIPS IF YOU HAD A SURVEY ASKING WHY PEOPLE ARE CANCELLING?

 

WILL YOU PLEASE DO A BETTER JOB AT BEING A USER-FRIENDLY MUSIC SERVICE?

 

AS A SIDE NOTE, WHY IS IT THAT WHEN I PLAY "RADIO" BASED ON MY LARGEST PLAYLIST (700+ SONGS), I TEND TO ONLY HEAR THE SAME 10-20 SONGS REPEATEDLY? OTHER SERVICES ARE ABSOLUTELY OBLITERATING YOUR SERVICE IN THE COMPETITIVE MARKET OF MUSIC SUGGESTION. YOU HAVE SERIOUS FLAWS TO ADDRESS, AND MULTIPLE CUSTOMERS WANT TO KNOW THAT YOU ARE AT LEAST PAYING ATTENTION.

 

YOUR SERVICE IS (AND HAS BEEN) DOING A HORRIBLE JOB AT BEING WORTH ANYTHING AT ALL (OTHER THAN FRUSTRATION).

 

THANK YOU IN ADVANCE FOR ANY RESPONSE YOU MAY BE WILLING TO GIVE, AND I APOLOGIZE FOR BEING SO UPSET, BUT THIS POST HAS BEEN A LONG TIME COMING AS I HAVE BEEN A MEMBER SINCE YOUR COMPANY WAS FAIRLY NEW.

 

YOUR COMPANY IS LOSING ANY SEMBLANCE OF COMPETITIVENESS BY FAILING EXTRAORDINARILY MISERABLY IN THESE TWO EXTREMELY, EXTREMELY IMPORTANT TECHNICAL REGARDS MENTIONED ABOVE.

 

I almost never write in all caps, but you have taken my money for far too long and I am truly furious about this ridiculous, ridiculous oversight and/or intentional insult to your customers (especially considering the fact that the playlists can't even be alphabetized via mobile).

 

Please have the honor to respond with some sort of acknowledgment that your company saw my post before you delete my post from the system.

 

Thanks (and sorry for having to be a bummer, but I hope this constructive criticism helps your company out),

djd

SUGGESTED POSTS