Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114052 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
229308 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
588066 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
483644 Views
580 replies
42 likes
Hey there. Do you have any suggestions. My brother have now a phone, Trend Plus with Free service of Spotify. On Wifi 100M/5M he gets at home and around it decent 30 Mbps. On computer even 95 Mbps over Ethernet for Web Player. But on mobile phone dat...
Hey there. Do you have any suggestions. My brother have now a phone, Trend Plus with Free service of Spotify. On Wifi 100M/5M he gets at home and around it decent 30 Mbps. On computer even...
Community Legend
1837 Views
1 replies
0 likes
Hello, Spotify is unavalible for my Boox M96. I guess it's because it uses GLES extension and Boox doesn't have it - it's a eInk display reader so there would be no reason to produce it with such elaborate GPU. Are there any plans to make spotify wor...
Hello, Spotify is unavalible for my Boox M96. I guess it's because it uses GLES extension and Boox doesn't have it - it's a eInk display reader so there would be no reason to produce it with such ela...
Community Legend
774 Views
1 replies
0 likes
I have been using Spotify on Android 4.4.2 without incident until recently when the app abruptly became unstable. I receive an "Unfortunately, Spotify has stopped" message when trying to open the app. I have tried a clean install with no luck. Amy he...
I have been using Spotify on Android 4.4.2 without incident until recently when the app abruptly became unstable. I receive an "Unfortunately, Spotify has stopped" message when trying to open the a...
Community Legend
1083 Views
1 replies
0 likes
Hello, I would like to storage my music in external memory (micro SD card) of my phone but I cannot find the way to do it. My phone has a limited internal storage and there's not enough space to put all the playlist that I want and I don't want to er...
Hello, I would like to storage my music in external memory (micro SD card) of my phone but I cannot find the way to do it. My phone has a limited internal storage and there's not enough space to pu...
Casual Listener
988 Views
4 replies
0 likes
When playing a song on my android (4.4.4) phone, I do the following: 1. click the "..." button next to the title 2. click Share 3. pick Hangouts and the person and send 4. the friend gets a link, e.g., http://open.spotify.com/track/2WRzpLD8qDRrxMXc63...
When playing a song on my android (4.4.4) phone, I do the following: 1. click the "..." button next to the title 2. click Share 3. pick Hangouts and the person and send 4. the friend...
Newbie
451 Views
1 replies
0 likes
On my LG G2 I have been trying to play music for a while and sometimes I'll get through one song and then it just Will not play Anymore music for me. Like, it says the song is playing but no sound. I have tried many different troubleshooting things a...
On my LG G2 I have been trying to play music for a while and sometimes I'll get through one song and then it just Will not play Anymore music for me. Like, it says the song is playing but no sound. I...
Community Legend
588 Views
1 replies
0 likes
Since a week (roughly) i can't use my sony xperia z1 to share songs on facebook. I've already tried un-installing and re-installing both spotify and facebook apps without success. Is this a general problem? For other platforms too? If so what is bein...
Since a week (roughly) i can't use my sony xperia z1 to share songs on facebook. I've already tried un-installing and re-installing both spotify and facebook apps without success. Is this a general p...
Not applicable
1160 Views
5 replies
1 likes
Hi can not share songs from spotify to facebook, my phone is a s5. Message: something went wrong try again.PLEASE HELP !!
Hi can not share songs from spotify to facebook, my phone is a s5. Message: something went wrong try again. PLEASE HELP !!
Community Legend
519 Views
2 replies
1 likes
1. 'Sync over cellular' doesn't make sense. It should be 'Sync over mobile data' 2. Equaliser is spelt incorrectly. Liam
1. 'Sync over cellular' doesn't make sense. It should be 'Sync over mobile data' 2. Equaliser is spelt incorrectly. Liam
Community Legend
431 Views
1 replies
1 likes
Hi, I use premium on android 4.4.3.The streaming is fine via Bluetooth to my car and speakers both online and offline, however when I lock my phone it breaks up, similarly to radio driving through a tunnel .Is there a fix for this or is it something ...
Hi, I use premium on android 4.4.3. The streaming is fine via Bluetooth to my car and speakers both online and offline, however when I lock my phone it breaks up, similarly to radio driving throug...
Community Legend
834 Views
1 replies
0 likes
I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing appears next to the button, but it doesn't really ...
I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing...
Regular
2295 Views
2 replies
0 likes
When I download a song from somewhere else other than Spotify and add it to my Starred playlist that is shared between my phone and computer, it will not download to the phone when both are on my school Wi-Fi network, and remains gray and "unavailabl...
When I download a song from somewhere else other than Spotify and add it to my Starred playlist that is shared between my phone and computer, it will not download to the phone when both are on my sch...
Community Legend
701 Views
4 replies
0 likes
I signed up for a premium trial and one of my favorite artists only has two songs on spotify. I signed up for a 7 day free trail and I bo longer receive suggested songs similar to that artist which was the best part of the artists page. Now it only p...
I signed up for a premium trial and one of my favorite artists only has two songs on spotify. I signed up for a 7 day free trail and I bo longer receive suggested songs similar to that artist which w...
Community Legend
420 Views
1 replies
0 likes
I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month no contract service which has an unlimited talk, tex...
I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month n...
Casual Listener
27209 Views
8 replies
2 likes
hi, I remember last year that offline playlist always appeared on top, but now, the lists are sorted offline without distinction other than a green dot. When you are offline, it is very practice that offline playlist are on top. Is it possible? Thank...
hi, I remember last year that offline playlist always appeared on top, but now, the lists are sorted offline without distinction other than a green dot. When you are offline, it is very practice ...
Casual Listener
802 Views
2 replies
0 likes
My saved tracks started downloading for some reason. I only have 2 albums set for offline avaibility yet the rest started to download on their own. I can't seem to 'undownload' them. Toggling offline off or on doesn't help. I'm sure they are already ...
My saved tracks started downloading for some reason. I only have 2 albums set for offline avaibility yet the rest started to download on their own. I can't seem to 'undownload' them. Toggling offline...
Gig Goer
792 Views
2 replies
0 likes
Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?
Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?
Community Legend
721 Views
3 replies
0 likes
ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi. thing is i am having a very annoying problem since. i download songs to my device so i can listen offline, but everyday it is randomly...
ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi. thing is i am having a very annoying problem since. i download songs to...
Casual Listener
827 Views
3 replies
0 likes
I bought a 16 gb sd card to store my music on bc it takes up all the space on my phone, but I'm not able transfer the Spotify app to my sd card but I read that you can still have your playlists stored on there. How do I get my offline music onto the ...
I bought a 16 gb sd card to store my music on bc it takes up all the space on my phone, but I'm not able transfer the Spotify app to my sd card but I read that you can still have your playlists store...
Community Legend
528 Views
1 replies
0 likes
Hi, I am looking at switching from an iPhone 4s to a OnePlus One. Spotify is my most used app besides messaging, calls, and internet. Love it <3. But I am wondering is spotify on android and ios basically the same app, in terms of features?
Hi, I am looking at switching from an iPhone 4s to a OnePlus One. Spotify is my most used app besides messaging, calls, and internet. Love it <3. But I am wondering is spotify on android and ios...
Community Legend
1055 Views
2 replies
0 likes
