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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193535 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193535 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534704 Views

78 replies

3 likes

  • 534704 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437755 Views

565 replies

37 likes

Account
Free
  • 437755 Views
  • 565 replies
  • 37 likes

PC not showing under ,, Show Available Devices''

Good Day Spotift team.So I just tried everything that was giving in the problem section , but nothing worked , I payed for the premium , but I don't get all features that I supposted to have.So my PC is syncing my LG G2 D802 and showing the sync'ing ...

Newbie

Good Day Spotift team. So I just tried everything that was giving in the problem section , but nothing worked , I payed for the premium , but I don't get all features that I supposted to have. So m...

Daniel

Community Legend

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

Solved!! No longer playing music from SD card in playlists...

I have a Samsung Galaxy tablet and up until about a week ago Spotify would play all the music I have on my SD card that I added to my playlists, but now an error message comes up saying the song isn't available... I'm not sure what to do to get it wo...

Casual Listener

I have a Samsung Galaxy tablet and up until about a week ago Spotify would play all the music I have on my SD card that I added to my playlists, but now an error message comes up saying the song isn'...

Daniel

Community Legend

1237 Views

3 replies

0 likes

  • 1237 Views
  • 3 replies
  • 0 likes

won't stay connected when on data

got the update for my G2 on virizon now when I conect to spotify when on Data it will only play 1 or 2 songs and then i lose my conection but i have good 4 g

Newbie

got the update for my G2 on virizon now when I conect to spotify when on Data it will only play 1 or 2 songs  and then i lose  my conection  but i have good 4 g 

Daniel

Community Legend

1306 Views

1 replies

0 likes

  • 1306 Views
  • 1 replies
  • 0 likes

Re: Buzzing dragging noise plays during the song!!!! PLEASE HELP

i am also having this problem, however not on my computer but on the Android app. I will not be renewing my premium until there a solution to fix this.. Every time is does this noise, it renders my entire phone, useless. apps freeze, keyboard doesnt ...

Casual Listener

i am also having this problem, however not on my computer but on the Android app. I will not be renewing my premium until there a solution to fix this..   Every time is does this noise, it r...

Daniel

Community Legend

1897 Views

7 replies

0 likes

  • 1897 Views
  • 7 replies
  • 0 likes

Samsung S5 Equalizer Loudness Issue

Hi! When i turn on the equalizer on the spotify app, the maximal loudness is reduced. when i skip from song to song, the sound is loud enough, but then the phone reduces the loudness automatically after 1 second. why? is there any known issue and a w...

Casual Listener

Hi!   When i turn on the equalizer on the spotify app, the maximal loudness is reduced. when i skip from song to song, the sound is loud enough, but then the phone reduces the loudness autom...

Daniel

Community Legend

1832 Views

5 replies

0 likes

  • 1832 Views
  • 5 replies
  • 0 likes

Spotify correctly stores offline music on SD card but phone warns full!

OK, so I followed all instructions I could find on here about how to make the Spotify app store its off-line music cache on an SD-card. The result is my Spotify app is indeed storing its off-line cache on the SD-card (I can see the folder size throug...

Casual Listener

OK, so I followed all instructions I could find on here about how to make the Spotify app store its off-line music cache on an SD-card.   The result is my Spotify app is indeed storing its o...

Daniel

Community Legend

989 Views

2 replies

0 likes

  • 989 Views
  • 2 replies
  • 0 likes

Too many devices syncing - One phone - All synced songs erased

So the other day my tablet says more than 3 devices are syncing and it's going to erase all my synced songs. I go to settings on the Spotify website and I see my mac app which is syncing nothing counts in that along with a device not in use for month...

Visitor

So the other day my tablet says more than 3 devices are syncing and it's going to erase all my synced songs. I go to settings on the Spotify website and I see my mac app which is syncing nothing coun...

Daniel

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Short high volume period

Greetings, Platform: Samsung S5, 4.4.2 Whenever I start listening to music, I get a short burst of high volume music. Then it settles down to the volume settings. The short burst is maybe 1/4 to 1/2 second long. It doens't matter if I am listening to...

Regular

Greetings,   Platform: Samsung S5, 4.4.2   Whenever I start listening to music, I get a short burst of high volume music. Then it settles down to the volume settings. The short burs...

broncus

Regular

946 Views

5 replies

0 likes

  • 946 Views
  • 5 replies
  • 0 likes

Spotify telling me I don't have premium when I do.

I have two spotify accounts and I know for sure that one of them has the premium on it and I logged into both accounts on spotify on my phone and both tell me that I have the free account what do I do?

Newbie

I have two spotify accounts and I know for sure that one of them has the premium on it and I logged into both accounts on spotify on my phone and both tell me that I have the free account what do I d...

Daniel

Community Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Local Desktop Files not showed on my Android

Hi there! I'm actually having some problems with sinchronizing my local desktop files on my Android. So, the fact is simple, I just can't see my sincronized local files on the phone, unless I put them on a playlist, or in the "Selected songs" default...

Casual Listener

Hi there!   I'm actually having some problems with sinchronizing my local desktop files on my Android. So, the fact is simple, I just can't see my sincronized local files on the ph...

mariocornalo

Casual Listener

707 Views

4 replies

0 likes

  • 707 Views
  • 4 replies
  • 0 likes

Solved!! Shuffle play in album shuffles through entire artist instead

Hey guys, I'm a free user and I don't mind the shuffle play option for listening to music. But for what ever reason it doesn't want to shuffle play for a single album. When I go to a single album and select Shuffle Play, it might start with a song in...

Casual Listener

Hey guys, I'm a free user and I don't mind the shuffle play option for listening to music.  But for what ever reason it doesn't want to shuffle play for a single album.  When I go to a sing...

bspec

Casual Listener

13446 Views

2 replies

1 likes

  • 13446 Views
  • 2 replies
  • 1 likes

Solved!! Spotify constant crashes Android

When i try to start the app it just goes direcly to "Spotify have unfortunately stopped" and thats it. Tried to reinstall several times but to noe use. Running og an Sony X1 updated android version.

Casual Listener

When i try to start the app it just goes direcly to "Spotify have unfortunately stopped" and thats it.  Tried to reinstall several times but to noe use.  Running og an Sony X1 updated a...

Daniel

Community Legend

1239 Views

4 replies

0 likes

  • 1239 Views
  • 4 replies
  • 0 likes

Constant Connection Issues

As long as I have been using Spotify, which spans two different models of mobile phones and two telcos, I have never had much luck with getting it to play or even search over data connection. Currently I have a Nexus 5 4.4.4 with Telstra and any time...

Casual Listener

As long as I have been using Spotify, which spans two different models of mobile phones and two telcos, I have never had much luck with getting it to play or even search over data connection. &nbsp...

kbrooksc

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

alot of trouble now. Need urget help.

I have an Samsung S4. When all my playlists are finished downloaded. And everything seems fine. Then diferent things starts to happen. When i start Spotify: I have to log on again ? The downloaded playlist have to download again? And everythig are go...

Visitor

I have an Samsung S4. When all my playlists are finished downloaded. And everything seems fine. Then diferent things starts to happen. When i start Spotify: I have to log on again ? The d...

Daniel

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Playlist goes back to earlier song for no apparent reason

I'm using Spotify premium on my PC at work and also my cell phone. When I switch between them the music picks up where I left off usually -- but sometimes it'll go back to an earlier song in my playlist for no apparent reason. Is this happening to an...

Visitor

I'm using Spotify premium on my PC at work and also my cell phone.  When I switch between them the music picks up where I left off usually -- but sometimes it'll go back to an earlier song in my...

user-removed

Not applicable

550 Views

4 replies

0 likes

  • 550 Views
  • 4 replies
  • 0 likes

Queue Problems Between Android and PC

Well, all of a sudden, Spotify seems to have thrown yet another wrench into something that there wasn't even a problem with. I keep a (way too) large play queue on my PC. It was 1,200 songs a few days ago. Within the last week or two, it seems that S...

Roadie

Well, all of a sudden, Spotify seems to have thrown yet another wrench into something that there wasn't even a problem with. I keep a (way too) large play queue on my PC. It was 1,200 songs a few day...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Free month?

I just signed up for spotify because it offered me a free month. Why does it say I will be charged 10 in 3 days from now?

Newbie

I just signed up for spotify because it offered me a free month. Why does it say I will be charged 10 in 3 days from now?

Daniel

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

cannot download playlists to Android phone

Tried a clean re-install, re-syncing, and my Droid Razrr Maxx smartphone has plenty of space in internal storage and on the SD card, but I'm still not able to download playlists or albums for use offline to this device. The app message notes "waiting...

Regular

Tried a clean re-install, re-syncing, and my Droid Razrr Maxx smartphone has plenty of space in internal storage and on the SD card, but I'm still not able to download playlists or albums for use off...

Daniel

Community Legend

1606 Views

12 replies

0 likes

  • 1606 Views
  • 12 replies
  • 0 likes

Android - Spotify not playing on headphones

Hello, I have a Samsung Galaxy S4 with Android v4.4.2 and Spotify v1.5.0.739, And it is not playing any track when I'm using the headphones/headset, it seems like the track is playin on the app progress bar, but it doesn't play any sound. It does wor...

Casual Listener

Hello,   I have a Samsung Galaxy S4 with Android v4.4.2 and Spotify v1.5.0.739, And it is not playing any track when I'm using the headphones/headset, it seems like the track is playin on th...

Daniel

Community Legend

2679 Views

3 replies

0 likes

Android 4.4.2
Galaxy S4
headphones
not playing
  • 2679 Views
  • 3 replies
  • 0 likes

how much data does spotify use on a 8gb plan

Hello, all I have a question and I want to know how much data on the lowest quality. Thanks

Newbie

Hello, all  I have a question and I want to know how much data on the lowest quality. Thanks

Daniel

Community Legend

1274 Views

1 replies

0 likes

  • 1274 Views
  • 1 replies
  • 0 likes