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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

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Last fm error since i had to update to spotify music

Like I wrote in the subject that ever since I updated my Spotify app in my HTC to this Spotify music the scrobbler to Last Fm doesnt work. Everytime I re-enter my password it says Last FM ewrror, wrong username or pass.. But that's not the case, sinc...

Music Fan

Like I wrote in the subject that ever since I updated my Spotify app in my HTC to this Spotify music the scrobbler to Last Fm doesnt work. Everytime I re-enter my password it says Last FM ewrror, wro...

DaneShady

Music Fan

2022 Views

16 replies

0 likes

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Phone's not responding when downloading tracks

I am a premium user for last couple of months and this is the only problem I encountered and it is really annoying me. Everytime I try to download my offline lists, when the phone screen goes to sleep, it doesn't open again and phone doesn't respond ...

Casual Listener

I am a premium user for last couple of months and this is the only problem I encountered and it is really annoying me. Everytime I try to download my offline lists, when the phone screen goes to slee...

Joe

Community Legend

569 Views

5 replies

0 likes

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Premium User forced to shuffle

Got myself a Yamaha receiver with built in Spotify Connect. Happy with it, but I experinece a very annoying behaviour in de Anroid Spotify app while using Connect: shuffle play switches on automatically while playing songs. After switching it off it ...

Regular

Got myself a Yamaha receiver with built in  Spotify Connect. Happy with it, but I experinece a very annoying behaviour in de Anroid Spotify app while using Connect: shuffle play switches on auto...

user-removed

Not applicable

485 Views

3 replies

0 likes

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Solved!! Sleep Timer

Do Spotify have this function? If not it would be great that he would have it

Music Fan

Do Spotify have this function? If not it would be great that he would have it 🙂

SimonOls

Casual Listener

105082 Views

12 replies

32 likes

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Solved!! Is it possible to save offline music in internal storage?

Hello,I would love to know if its possible to save music in internal storage,because I use SdCard only for flashing ROMs and I have only 1gb card. When I just take out sdcard app won't work

Music Fan

Hello,I would love to know if its possible to save music in internal storage,because I use SdCard only for flashing ROMs and I have only 1gb card. When I just take out sdcard app won't work

Joe

Community Legend

913 Views

3 replies

0 likes

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Solved!! Repeat button

Hi, I was wondering if there was a repeat button for the current update of Spotify at the moment. I know desktop versions of spotify has it, but I'm wondering if the android version has it.

Casual Listener

Hi, I was wondering if there was a repeat button for the current update of Spotify at the moment. I know desktop versions of spotify has it, but I'm wondering if the android version has it.

Inuyasha7991

Casual Listener

6789 Views

6 replies

0 likes

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Syncing and downloading problem

Hi, i tried every kind of troubleshooting but it still won't work. I had an external 16 gb memory and i had music on it.... Like 1 week ago, i bought a new memory, 64 GB , for put more playlist on that. During the first Syncing my device had (when i ...

Regular

Hi, i tried every kind of  troubleshooting but it still won't work. I had an external  16 gb memory and i had music on it.... Like 1 week ago, i bought a new memory, 64 GB , for put more pl...

Joe

Community Legend

1041 Views

12 replies

0 likes

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Problem

I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium users! What do I do??

Newbie

I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium u...

blake

Community Legend

362 Views

1 replies

0 likes

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All my Albums are missing from phone but not from PC

Hi All, HELP! I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music! gone! I can still access it through my spotify desktop but I would like to li...

Music Fan

Hi All,   HELP!    I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music...

DavidJackson

Newbie

4525 Views

21 replies

0 likes

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Solved!! Impossible to add new albums or artists to "My music"

Hi there, I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or stay for just a few minutes before disappearing from "my music" ...

Regular

Hi there,   I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or st...

user-removed

Not applicable

713 Views

6 replies

0 likes

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Solved!! Some synced local files won't play on spotify

I've tried to google the problem from a while now, but can't find any solutions. I have recently downloaded some mp3 files from youtube using clipconverter.cc When I tried to sync those local files to my phone, only some of them worked. No songs are ...

Casual Listener

I've tried to google the problem from a while now, but can't find any solutions. I have recently downloaded some mp3 files from youtube using clipconverter.cc When I tried to sync those local fil...

cybae0804

Newbie

1512 Views

4 replies

0 likes

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Offline playlists

Since the new update came out where i had to unistall and reintall spotify my offline playlist wont dowload the songs that i have streamed, previosly they would change from grey to green after i listened to them but now they stay grey. i have a limit...

Casual Listener

Since the new update came out where i had to unistall and reintall spotify my offline playlist wont dowload the songs that i have streamed, previosly they would change from grey to green after i list...

Joe

Community Legend

351 Views

3 replies

0 likes

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All Albums Disappeared from library?

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message saying that I'd removed the album from my library. I re-adde...

Casual Listener

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message sayin...

Chloedubose

Newbie

3613 Views

4 replies

1 likes

Albums
android 4.4.3
bug
Dissapearing Albums
Nexus 5
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Solved!! Playing Songs in Order?

Hi. I am very new to Spotify. My question is: how do I play songs on a playlist IN ORDER? As far as I can see there is only a "shuffle" option, and no way to just click on a song and play it in any way.I did download the correct version of the applic...

Casual Listener

Hi. I am very new to Spotify. My question is: how do I play songs on a playlist IN ORDER? As far as I can see there is only a "shuffle" option, and no way to just click on a song and play it in any w...

Joe

Community Legend

4366 Views

10 replies

0 likes

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No room for offline music??

Spotify doesn't seem to be letting me set anymore tracks to "offline" saying I don't have space for them... I have over 24gb left of space.I read about the song number limit but I only have maybe 400-500 songs set to offline.

Casual Listener

Spotify doesn't seem to be letting me set anymore tracks to "offline" saying I don't have space for them... I have over 24gb left of space. I read about the song number limit but I only have maybe...

Joe

Community Legend

409 Views

3 replies

0 likes

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My Starred Playlist says that I have 2 tracks in it but when I open it, theres nothing inside

Hi guys, I wanted to delete all of my tracks in my Starred playlist. done, but now it says that I have 2 tracks left in it but in fact it's empty. How to solve please? Thanks in advance. Regards, Mirsad

Casual Listener

Hi guys,   I wanted to delete all of my tracks in my Starred playlist. done, but now it says that I have 2 tracks left in it but in fact it's empty. How to solve please?   Thanks in...

Peter__

Community Legend

430 Views

4 replies

0 likes

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Solved!! Music not saving to SD Card (Galaxy S5, latest version of Spotify)

Under App Info, Spotify says that it is storing downloaded songs on the SD card. Under "Storage", it tells me that my new SD card is still empty Also under storage, I can see that Spotify is actually downloading songs into the internal hard drive. I'...

Casual Listener

Under App Info, Spotify says that it is storing downloaded songs on the SD card.   Under "Storage", it tells me that my new SD card is still empty Also under storage, I can see that Spotify ...

dbr215

Newbie

25522 Views

16 replies

1 likes

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Explicit lyrics on desktop become edited on Android mobile app

I recently noticed that some of the songs I have downloaded to my mobile device are edited when I specifically added the explicit version. Example: Backpackers from Childish Gambino's ablum Camp. Noticed it was edited while driving into work today. G...

Music Fan

I recently noticed that some of the songs I have downloaded to my mobile device are edited when I specifically added the explicit version.   Example: Backpackers from Childish Gambino's ablu...

249 Views

0 replies

0 likes

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Saving offline play lists to ad card

So I've been trying multiple times to move my offline olaylists to my 32gb so card but every time it saves to my phones local storage which only has about a gig left on it. My ad card is completely empty yet Spotify won't move the playlists. I've tri...

Newbie

So I've been trying multiple times to move my offline olaylists to my 32gb so card but every time it saves to my phones local storage which only has about a gig left on it. My ad card is completely e...

Daniel

Community Legend

389 Views

2 replies

0 likes

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Solved!! can't log in

I recently got a new phone and can't log into my account it keeps saying we're having trouble try again later, at least 5or6 times. Is anyone else receiving this message on androids?

Regular

I recently got a new phone and can't log into my account it keeps saying we're having trouble try again later, at least 5or6 times. Is anyone else receiving this message on androids?

mactres

Regular

963 Views

8 replies

0 likes

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