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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117757 Views

27 replies

4 likes

  • 117757 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237003 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237003 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597707 Views

79 replies

3 likes

  • 597707 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490355 Views

581 replies

42 likes

Account
Free
  • 490355 Views
  • 581 replies
  • 42 likes

Spotify struggles to detect my SD card

Hi, I've been trying to get Spotify to work on my phone but it seems to struggle to see my SD card. After loggingin in, the app states that there isn't enough space on my device. I then click on one of my playlists and ask for it to be downloaded. It...

Music Fan

Hi,   I've been trying to get Spotify to work on my phone but it seems to struggle to see my SD card. After loggingin in, the app states that there isn't enough space on my device. I then cl...

Daniel

Community Legend

1975 Views

11 replies

0 likes

  • 1975 Views
  • 11 replies
  • 0 likes

Solved!! Music randomly stop playing

Hey, Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern, no matter if im streaming or listetning offline with or without headphones or via bluetooth. i did clean uninstall but the pro...

Regular

Hey,   Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern,  no matter if im streaming or listetning offline with or wi...

Daniel

Community Legend

2014 Views

10 replies

0 likes

  • 2014 Views
  • 10 replies
  • 0 likes

[bug] The application shows only artists or albums that i've saved.

Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for the ones i've saved albums but not all the artists t...

Music Fan

Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for...

Daniel

Community Legend

603 Views

3 replies

0 likes

  • 603 Views
  • 3 replies
  • 0 likes

LG G watch 4.4W.2 update breaks spotify :(

Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?

Newbie

Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?

user-removed

Not applicable

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

no more room on my device

my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card however spotify will not attach to my sd card and no mat...

Newbie

my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card howev...

Daniel

Community Legend

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Solved!! Local files unavailable

I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files? I've tried connecting both to the same wifi connection, I've tr...

Casual Listener

I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files?   I...

rolloveryp

Newbie

4263 Views

9 replies

0 likes

  • 4263 Views
  • 9 replies
  • 0 likes

New device - songs missing

I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscription? Is there some "sync this device with your s...

Visitor

I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscr...

Daniel

Community Legend

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Spotify Smartfone Android

Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich machen um mehr Songs in meine offlineliste zu speichern un...

Newbie

Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich mac...

Carina

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Android spotify app

hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting my phone doesnt work en switching it on and off neither. I've got an samsung g...

Newbie

hey guys , i've got a question.   Since 1 or 2 months my spotify app stopped working .  If  i try to launch it simply gives a notification: spotify stopped working. Restarting ...

Daniel

Community Legend

745 Views

3 replies

0 likes

  • 745 Views
  • 3 replies
  • 0 likes

Solved!! Pioneer speaker not showing on my Sony Z3C

hi guys, I searched and could not find anything about my problem. We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using our iPhones. I recently bought a Sony Z3 Compact and love it...but the Pio...

Regular

hi guys,   I searched and could not find anything about my problem.   We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using o...

Daniel

Community Legend

1099 Views

3 replies

0 likes

  • 1099 Views
  • 3 replies
  • 0 likes

freezrs on android

I have premium and over the last month nearly every song either lags, skips or freezes....my subscription idiot I'm 3 weeks....fix the problem or I will go back to Pandora.....and NO , the problem is NOT with my device or my WiFi or with anything els...

Casual Listener

I have premium and over the last month nearly every song either lags, skips or freezes....my subscription idiot I'm 3 weeks....fix the problem or I will go back to Pandora.....and NO , the problem is...

Daniel

Community Legend

1143 Views

5 replies

0 likes

Windows
  • 1143 Views
  • 5 replies
  • 0 likes

Phone can't download local files/Won't show on Connect

My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. I've scoured the forums for awhile now and still ha...

Casual Listener

My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. ...

Daniel

Community Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Feedback request: total time left Spotify app

Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version

Gig Goer

Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version

Daniel

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Solved!! Track not available.

I have gotten a new phone today. I installed Spotify just to find that most of my tracks aren't available. There is no reason for this because it works just fine on my old phone. I reinstalled at least 10 times, I restarted my phone, I did everything...

Casual Listener

I have gotten a new phone today. I installed Spotify just to find that most of my tracks aren't available. There is no reason for this because it works just fine on my old phone. I reinstalled at lea...

Daniel

Community Legend

4542 Views

6 replies

0 likes

  • 4542 Views
  • 6 replies
  • 0 likes

Still can't get offline / downloaded content to store on SD Card

I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem. I have a Samsung S5 on Verizon and the main storage area is filled up. My SD card has over 20 gb of space left. I've uninstalled a...

Newbie

I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem.   I have a Samsung S5 on Verizon and the main storage area is filled u...

Carina

Community Legend

935 Views

2 replies

0 likes

Can't Store Offline Content on SD Card
  • 935 Views
  • 2 replies
  • 0 likes

Different Volumes on different songs

Hi guys, I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas? Thanks

Regular

Hi guys,   I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas?   Thanks

Daniel

Community Legend

1121 Views

1 replies

0 likes

  • 1121 Views
  • 1 replies
  • 0 likes

Using SD Card for Spotify Not Working

I have read about 20 posts about this and I'm sure there are many more. All of them basically say to do a clean install and try again. None of the solutions posted seem to work for me. I am using a brand new Moto G LTE on Adroid 4.4.4 that has about ...

Casual Listener

I have read about 20 posts about this and I'm sure there are many more.  All of them basically say to do a clean install and try again.  None of the solutions posted seem to work for me. &n...

Daniel

Community Legend

1025 Views

3 replies

0 likes

  • 1025 Views
  • 3 replies
  • 0 likes

Offline musics after reset

Hi! I´d a Samsung Galaxy Note III with Android 4.4.2. If I need to reset my cellphone to factory configurations (keeping the SD card intact) my offline content will stay ok? How can I resync the files after reinstall Spotify? Best regards

Newbie

Hi!       I´d a Samsung Galaxy Note III with Android 4.4.2. If I need to reset my cellphone to factory configurations (keeping the SD card intact) my offline content will st...

Daniel

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

[bug] swiping Spotify from recent apps changes song

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the middle instead of the beginning. Nothing bad happened...

Casual Listener

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the mi...

Daniel

Community Legend

1364 Views

4 replies

0 likes

bug report
  • 1364 Views
  • 4 replies
  • 0 likes

Spotify Ford Sync Android App

Can someone tell me if Spotify has finally added support for Android devices for their Ford Sync app? I see online that iOS devices are definitely supported (according to Ford's website) but other people are posting that some android devices work & o...

Newbie

Can someone tell me if Spotify has finally added support for Android devices for their Ford Sync app? I see online that iOS devices are definitely supported (according to Ford's website) but other pe...

FYGonzalo

Casual Listener

2303 Views

3 replies

4 likes

  • 2303 Views
  • 3 replies
  • 4 likes