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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7035 Views

0 replies

7 likes

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offline mode not working

hi im a premium user and am trying to download songs so i can listen to them offline but once there done it loggs me out and when i go back in theyve gone again!need help! it didnt do this on the old version! plus when i go into my sd storage theres ...

Casual Listener

hi im a premium user and am trying to download songs so i can listen to them offline but once there done it loggs me out and when i go back in theyve gone again!need help! it didnt do this on the o...

WilliamOffline

Roadie

5077 Views

9 replies

0 likes

Other
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Bug - Lag on Biography Section

The biography section of Spotify lags on my Nexus 5. Reproduction: Launch Spotify for android Search for The Beatles Scroll to the bottom, where the bio appears Just before the bio appears, there will be dramatic lagging of the page scroll. It does t...

Newbie

The biography section of Spotify lags on my Nexus 5.    Reproduction: Launch Spotify for android Search for The Beatles Scroll to the bottom, where the bio appears Just before t...

Joe

Community Legend

300 Views

1 replies

0 likes

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Spotify Connect doesn't work with new app (1.10.0.113) and Pioneer vsx-528

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker in the right corner is blinking and that's it. Then the ...

Music Fan

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker ...

McMac

Music Fan

2133 Views

6 replies

0 likes

Connect
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[FRENCH HOW TO] TUTO Stocker les musiques sur la carte SD

C'est un calvaire que beacoup d'abonnés payants de Spotify pour android connaissent, la nouvelle application toute de noire vétue est géniale, certes, mais pour qu'elle soit parfaite il manque un élément capital: le choix du lieu de stockage des musi...

Regular

C'est un calvaire que beacoup d'abonnés payants de Spotify pour android connaissent, la nouvelle application toute de noire vétue est géniale, certes, mais pour qu'elle soit parfaite il man...

Bryan56700

Newbie

46151 Views

28 replies

5 likes

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Solved!! 'Different country' problem when logging in with Facebook

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I get the following message: You appear to be trying t...

Casual Listener

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I g...

Chevalier

Newbie

33618 Views

5 replies

5 likes

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'No internet connection available' on 3g with Nexus 4

Hi guys, Weird problem. Started happening after the latest update. When on wifi this works perfectly. While on 3g Spotify insists that 'No internet connection available'. My 3g connection works just fine - I've been doing all the usual browsing, down...

Newbie

Hi guys,   Weird problem. Started happening after the latest update. When on wifi this works perfectly. While on 3g Spotify insists that 'No internet connection available'. My 3g connection ...

user-removed

Not applicable

469 Views

1 replies

0 likes

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Spotify Connect works with spotiamp only?

I can only use spotify connect feature with spotiamp release (0.2) on my laptop . Not able to connect to spotify desktop app though. Any solution? Thanks.

Casual Listener

I can only use spotify connect feature with spotiamp release (0.2) on my laptop . Not able to connect to spotify desktop app though. Any solution? Thanks.

Joe

Community Legend

1321 Views

4 replies

0 likes

spotiamp
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Solved!! Premium account but can't play songs offline

Hi, I'm having a problem with spotify in my Galaxy S4 Mini... I downloaded the app and signed for premium, picked my favorite songs, and toggled to "Available offline", but can't play the songs without a internet connection... The songs are already d...

Casual Listener

Hi, I'm having a problem with spotify in my Galaxy S4 Mini...   I downloaded the app and signed for premium, picked my favorite songs, and toggled to "Available offline", but can't play the ...

nursyafinazk

Newbie

53460 Views

8 replies

0 likes

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New Device

I have an Motorola phone that I am upgrading to a new Samsung s5. How do I transfer my play list to the new phone? I'm a new user as you can tell from my question. Thanks

Newbie

I have an Motorola phone that I am upgrading to a new Samsung s5.  How do I transfer my play list to the new phone?  I'm a new user as you can tell from  my question.  Thanks

Joe

Community Legend

321 Views

1 replies

0 likes

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Solved!! Deactivated FB now I can't login

I need help because I deleted my facebook and now spotifiy logged me out and I cannot get back in without using my facebook? Can an administrator convert my account over to a non facebook account.

Newbie

I need help because I deleted my facebook and now spotifiy logged me out and I cannot get back in without using my facebook? Can an administrator convert my account  over to a non facebook accou...

Joe

Community Legend

759 Views

1 replies

0 likes

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Last fm error since i had to update to spotify music

Like I wrote in the subject that ever since I updated my Spotify app in my HTC to this Spotify music the scrobbler to Last Fm doesnt work. Everytime I re-enter my password it says Last FM ewrror, wrong username or pass.. But that's not the case, sinc...

Music Fan

Like I wrote in the subject that ever since I updated my Spotify app in my HTC to this Spotify music the scrobbler to Last Fm doesnt work. Everytime I re-enter my password it says Last FM ewrror, wro...

DaneShady

Music Fan

2028 Views

16 replies

0 likes

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Phone's not responding when downloading tracks

I am a premium user for last couple of months and this is the only problem I encountered and it is really annoying me. Everytime I try to download my offline lists, when the phone screen goes to sleep, it doesn't open again and phone doesn't respond ...

Casual Listener

I am a premium user for last couple of months and this is the only problem I encountered and it is really annoying me. Everytime I try to download my offline lists, when the phone screen goes to slee...

Joe

Community Legend

573 Views

5 replies

0 likes

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Premium User forced to shuffle

Got myself a Yamaha receiver with built in Spotify Connect. Happy with it, but I experinece a very annoying behaviour in de Anroid Spotify app while using Connect: shuffle play switches on automatically while playing songs. After switching it off it ...

Regular

Got myself a Yamaha receiver with built in  Spotify Connect. Happy with it, but I experinece a very annoying behaviour in de Anroid Spotify app while using Connect: shuffle play switches on auto...

user-removed

Not applicable

490 Views

3 replies

0 likes

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Solved!! Sleep Timer

Do Spotify have this function? If not it would be great that he would have it

Music Fan

Do Spotify have this function? If not it would be great that he would have it 🙂

SimonOls

Casual Listener

105132 Views

12 replies

32 likes

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Solved!! Is it possible to save offline music in internal storage?

Hello,I would love to know if its possible to save music in internal storage,because I use SdCard only for flashing ROMs and I have only 1gb card. When I just take out sdcard app won't work

Music Fan

Hello,I would love to know if its possible to save music in internal storage,because I use SdCard only for flashing ROMs and I have only 1gb card. When I just take out sdcard app won't work

Joe

Community Legend

925 Views

3 replies

0 likes

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Solved!! Repeat button

Hi, I was wondering if there was a repeat button for the current update of Spotify at the moment. I know desktop versions of spotify has it, but I'm wondering if the android version has it.

Casual Listener

Hi, I was wondering if there was a repeat button for the current update of Spotify at the moment. I know desktop versions of spotify has it, but I'm wondering if the android version has it.

Inuyasha7991

Casual Listener

6795 Views

6 replies

0 likes

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Syncing and downloading problem

Hi, i tried every kind of troubleshooting but it still won't work. I had an external 16 gb memory and i had music on it.... Like 1 week ago, i bought a new memory, 64 GB , for put more playlist on that. During the first Syncing my device had (when i ...

Regular

Hi, i tried every kind of  troubleshooting but it still won't work. I had an external  16 gb memory and i had music on it.... Like 1 week ago, i bought a new memory, 64 GB , for put more pl...

Joe

Community Legend

1062 Views

12 replies

0 likes

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Problem

I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium users! What do I do??

Newbie

I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium u...

blake

Community Legend

365 Views

1 replies

0 likes

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All my Albums are missing from phone but not from PC

Hi All, HELP! I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music! gone! I can still access it through my spotify desktop but I would like to li...

Music Fan

Hi All,   HELP!    I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music...

DavidJackson

Newbie

4552 Views

21 replies

0 likes

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Solved!! Impossible to add new albums or artists to "My music"

Hi there, I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or stay for just a few minutes before disappearing from "my music" ...

Regular

Hi there,   I have a problem since yesterday, it is impossible for me to add new artists or albums to the "my music" section. Whenever i click to save them, it "unclicks" automatically or st...

user-removed

Not applicable

715 Views

6 replies

0 likes

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