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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110016 Views

26 replies

3 likes

  • 110016 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221622 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221622 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

577928 Views

79 replies

3 likes

  • 577928 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

475980 Views

577 replies

40 likes

Account
Free
  • 475980 Views
  • 577 replies
  • 40 likes

Spotify doesn't work on Boox M96

Hello, Spotify is unavalible for my Boox M96. I guess it's because it uses GLES extension and Boox doesn't have it - it's a eInk display reader so there would be no reason to produce it with such elaborate GPU. Are there any plans to make spotify wor...

Visitor

Hello, Spotify is unavalible for my Boox M96. I guess it's because it uses GLES extension and Boox doesn't have it - it's a eInk display reader so there would be no reason to produce it with such ela...

Daniel

Community Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Solved!! App totally unstable on Android 4.4.2

I have been using Spotify on Android 4.4.2 without incident until recently when the app abruptly became unstable. I receive an "Unfortunately, Spotify has stopped" message when trying to open the app. I have tried a clean install with no luck. Amy he...

Newbie

I have been using Spotify on Android 4.4.2 without incident until recently when the app abruptly became unstable. I receive an "Unfortunately, Spotify has stopped" message when trying to open the a...

MichaelW

Community Legend

1074 Views

1 replies

0 likes

  • 1074 Views
  • 1 replies
  • 0 likes

Solved!! I want to storage my music in SD card

Hello, I would like to storage my music in external memory (micro SD card) of my phone but I cannot find the way to do it. My phone has a limited internal storage and there's not enough space to put all the playlist that I want and I don't want to er...

Casual Listener

Hello, I would like to storage my music in external memory (micro SD card) of my phone but I cannot find the way to do it. My phone has a limited internal storage and there's not enough space to pu...

frangenuine

Casual Listener

980 Views

4 replies

0 likes

  • 980 Views
  • 4 replies
  • 0 likes

When sharing a track from android, friends are linked to the album, not the song

When playing a song on my android (4.4.4) phone, I do the following: 1. click the "..." button next to the title 2. click Share 3. pick Hangouts and the person and send 4. the friend gets a link, e.g., http://open.spotify.com/track/2WRzpLD8qDRrxMXc63...

Newbie

When playing a song on my android (4.4.4) phone, I do the following:   1. click the "..." button next to the title 2. click Share 3. pick Hangouts and the person and send 4. the friend...

jupzzo

Newbie

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Won't play music

On my LG G2 I have been trying to play music for a while and sometimes I'll get through one song and then it just Will not play Anymore music for me. Like, it says the song is playing but no sound. I have tried many different troubleshooting things a...

Newbie

On my LG G2 I have been trying to play music for a while and sometimes I'll get through one song and then it just Will not play Anymore music for me. Like, it says the song is playing but no sound. I...

MichaelW

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

sharing on facebook not working

Since a week (roughly) i can't use my sony xperia z1 to share songs on facebook. I've already tried un-installing and re-installing both spotify and facebook apps without success. Is this a general problem? For other platforms too? If so what is bein...

Newbie

Since a week (roughly) i can't use my sony xperia z1 to share songs on facebook. I've already tried un-installing and re-installing both spotify and facebook apps without success. Is this a general p...

user-removed

Not applicable

1155 Views

5 replies

1 likes

  • 1155 Views
  • 5 replies
  • 1 likes

i can not share spotify music

Hi can not share songs from spotify to facebook, my phone is a s5. Message: something went wrong try again.PLEASE HELP !!

Newbie

Hi can not share songs from spotify to facebook, my phone is a s5. Message: something went wrong try again. PLEASE HELP !!

Carina

Community Legend

517 Views

2 replies

1 likes

  • 517 Views
  • 2 replies
  • 1 likes

Some translation issues with the Android app ;)

1. 'Sync over cellular' doesn't make sense. It should be 'Sync over mobile data' 2. Equaliser is spelt incorrectly. Liam

Community Legend

1. 'Sync over cellular' doesn't make sense. It should be 'Sync over mobile data' 2. Equaliser is spelt incorrectly.   Liam

Liam

Community Legend

429 Views

1 replies

1 likes

  • 429 Views
  • 1 replies
  • 1 likes

breaking up

Hi, I use premium on android 4.4.3.The streaming is fine via Bluetooth to my car and speakers both online and offline, however when I lock my phone it breaks up, similarly to radio driving through a tunnel .Is there a fix for this or is it something ...

Newbie

Hi, I use premium on android 4.4.3. The streaming is fine via Bluetooth to my car and speakers both online and offline, however when I lock my phone it breaks up, similarly to radio driving throug...

MichaelW

Community Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is a black screen

I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing appears next to the button, but it doesn't really ...

Regular

I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing...

osaka

Regular

2285 Views

2 replies

0 likes

Blackscreen
  • 2285 Views
  • 2 replies
  • 0 likes

Unable to transfer local files from my computer to my HTC One over my University Wi-Fi.

When I download a song from somewhere else other than Spotify and add it to my Starred playlist that is shared between my phone and computer, it will not download to the phone when both are on my school Wi-Fi network, and remains gray and "unavailabl...

Casual Listener

When I download a song from somewhere else other than Spotify and add it to my Starred playlist that is shared between my phone and computer, it will not download to the phone when both are on my sch...

Peter__

Community Legend

693 Views

4 replies

0 likes

  • 693 Views
  • 4 replies
  • 0 likes

Suggested songs

I signed up for a premium trial and one of my favorite artists only has two songs on spotify. I signed up for a 7 day free trail and I bo longer receive suggested songs similar to that artist which was the best part of the artists page. Now it only p...

Newbie

I signed up for a premium trial and one of my favorite artists only has two songs on spotify. I signed up for a 7 day free trail and I bo longer receive suggested songs similar to that artist which w...

Peter__

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

LG L34C Optimus Fuel

I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month no contract service which has an unlimited talk, tex...

Visitor

I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month n...

jaynelwells

Casual Listener

27155 Views

8 replies

2 likes

  • 27155 Views
  • 8 replies
  • 2 likes

Solved!! Offline list on top?¿?

hi, I remember last year that offline playlist always appeared on top, but now, the lists are sorted offline without distinction other than a green dot. When you are offline, it is very practice that offline playlist are on top. Is it possible? Thank...

Casual Listener

hi, I remember last year that offline playlist always appeared on top, but now, the lists are sorted offline without distinction other than a green dot. When you are offline, it is very practice ...

onlyamd

Casual Listener

793 Views

2 replies

0 likes

  • 793 Views
  • 2 replies
  • 0 likes

Saved tracks downloading on their own

My saved tracks started downloading for some reason. I only have 2 albums set for offline avaibility yet the rest started to download on their own. I can't seem to 'undownload' them. Toggling offline off or on doesn't help. I'm sure they are already ...

Gig Goer

My saved tracks started downloading for some reason. I only have 2 albums set for offline avaibility yet the rest started to download on their own. I can't seem to 'undownload' them. Toggling offline...

thedeclaimer

Gig Goer

788 Views

2 replies

0 likes

Android
saved albums
saved tracks
  • 788 Views
  • 2 replies
  • 0 likes

Why can't we sort all songs in a folder?

Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?

Music Fan

Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?

Daniel

Community Legend

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Android app dropping tracks in offline mode

ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi. thing is i am having a very annoying problem since. i download songs to my device so i can listen offline, but everyday it is randomly...

Casual Listener

ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi.  thing is i am having a very annoying problem since.  i download songs to...

drakan72

Casual Listener

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

How do I sync my offline playlists to my sd card?

I bought a 16 gb sd card to store my music on bc it takes up all the space on my phone, but I'm not able transfer the Spotify app to my sd card but I read that you can still have your playlists stored on there. How do I get my offline music onto the ...

Casual Listener

I bought a 16 gb sd card to store my music on bc it takes up all the space on my phone, but I'm not able transfer the Spotify app to my sd card but I read that you can still have your playlists store...

Peter__

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Is Spotify the same on Android and IOS now?

Hi, I am looking at switching from an iPhone 4s to a OnePlus One. Spotify is my most used app besides messaging, calls, and internet. Love it <3. But I am wondering is spotify on android and ios basically the same app, in terms of features?

Newbie

Hi, I am looking at switching from an iPhone 4s to a OnePlus One. Spotify is my most used app besides messaging, calls, and internet. Love it <3. But I am wondering is spotify on android and ios...

Peter__

Community Legend

1046 Views

2 replies

0 likes

  • 1046 Views
  • 2 replies
  • 0 likes

Please don't send alerts to my phone that start with 'Lick my **bleep**'

Even if I would like to listen to this song, I would not like this alert to just randomly appear on my phone. I can't think of a single context in which anyone would want this alert to pop up on their phone. I consider this rude and inconsiderate to ...

Casual Listener

Even if I would like to listen to this song, I would not like this alert to just randomly appear on my phone. I can't think of a single context in which anyone would want this alert to pop up on thei...

MichaelW

Community Legend

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes