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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Google Play update stopped access to Spotify on my Android device whilst travelling overseas

Google Play update stopped access to Spotify on my Android device whilst travelling overseas I have a premium account in Switzerland. I am travelling and using the device in Rwanda. Google Play will not allow download of Spotify in Rwanda. Please hel...

Casual Listener

Google Play update stopped access to Spotify on my Android device whilst travelling overseas   I have a premium account in Switzerland.   I am travelling and using the device in Rwa...

tomtofield

Casual Listener

610 Views

2 replies

0 likes

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Solved!! Audio effects turn off for no reason.

(Galaxy s3) I like to turn my bass boost all the way up but it randomly turns off for no reason. If i go to the audio effects it cuts back on for a few songs then turns off again randomly. Any ideas why or is it just a bug?

Casual Listener

(Galaxy s3) I like to turn my bass boost all the way up but it randomly turns off for no reason. If i go to the audio effects it cuts back on for a few songs then turns off again randomly. Any ideas ...

Peter__

Community Legend

671 Views

1 replies

0 likes

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Solved!! Redmi + SD Card offline playlist issue

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (XiaoMi) phones. Here's the issue:Redmi has partitioned...

Regular

Hi all, I've tried almost every solution in the book to get Spotify to save my offline playlists to my microsd card but it still saves to internal memory. I believe my problem is unique to Redmi (Xia...

Joe

Community Legend

13932 Views

5 replies

0 likes

microSD
offline playlists
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Spotify wont play from downloaded playlists like before

After last update, something has gone either very wrong or I have missed out on something.. When I played songs earlier, Spotify would play the "downloaded" tracks even though I was online. This saved me for a lot of gb used, and furtermore a more fr...

Newbie

After last update, something has gone either very wrong or I have missed out on something..   When I played songs earlier, Spotify would play the "downloaded" tracks even though I was online...

Peter__

Community Legend

306 Views

1 replies

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PLEASE HELP!

No matter what, my spotify is not working on my samsung s4. It used to work and now i just get a black screen and the spotify symbol at the top. MEGA FRUSTRATING. I have tried uninstalling etc, getting really irritated because this is the second time...

Newbie

No matter what, my spotify is not working on my samsung s4. It used to work and now i just get a black screen and the spotify symbol at the top. MEGA FRUSTRATING. I have tried uninstalling etc, getti...

Peter__

Community Legend

295 Views

1 replies

0 likes

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Using spotify with ATT drive mode

I used to be able to add spotify to my quick access list in att drive mode on my htc one. After the update its no longer an option

Newbie

I used to be able to add spotify to my quick access list in att drive mode on my htc one. After the update its no longer an option

412 Views

0 replies

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Tracks appear to download correctly when blocked by internet filter

When I am at home on my wifi, and I download songs to my device everything works great. When connected to my work's wifi, tracks seem to download successfully, but these tracks do not play audio when played. The song will appear to play, ie the track...

Casual Listener

When I am at home on my wifi, and I download songs to my device everything works great.    When connected to my work's wifi, tracks seem to download successfully, but these tracks do no...

MichelleBrussel

Casual Listener

571 Views

2 replies

0 likes

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Spotify isn't compatible anymore

I have a big problem. Since the latest update, which my phone found today, I can't use spotify anymore. Playstore says it isn't compatible anymore. I have an Alcatel phone. I don't really remember which one, but it has Android. Can someone please hel...

Newbie

I have a big problem. Since the latest update, which my phone found today, I can't use spotify anymore. Playstore says it isn't compatible anymore. I have an Alcatel phone. I don't really remember wh...

Peter__

Community Legend

915 Views

1 replies

1 likes

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Bluetooth stuttering

I know Spotify doesn't actually monitor these forums and I'll never be heard but I'm going to post this regardless. There have been several times where I would be streaming a song via Spotify over Bluetooth and all of the sudden the stream would beco...

Gig Goer

I know Spotify doesn't actually monitor these forums and I'll never be heard but I'm going to post this regardless. There have been several times where I would be streaming a song via Spotify ove...

furier

Newbie

17286 Views

5 replies

7 likes

Bluetooth stutter
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se borran las playlist

Desde hace un tiempo descargo mis playlist y al revisar más tarde están como si no hubiese descargado nada.... toca volver a descargarlas y me pasa lo mismo repetidas veces

Newbie

Desde hace un tiempo descargo mis playlist y al revisar más tarde están como si no hubiese descargado nada.... toca volver a descargarlas y me pasa lo mismo repetidas veces

Peter__

Community Legend

320 Views

1 replies

0 likes

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Why is the kindle version so bad?

Why is the kindle version so different from the other versions? It requires a lot more with premium than all the other tablet versions, and the comuter versions.

Music Fan

Why is the kindle version so different from the other versions? It requires a lot more with premium than all the other tablet versions, and the comuter versions.

Peter__

Community Legend

335 Views

1 replies

0 likes

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Solved!! HTC Bluetooth streaming problem.

I am unable to play (stream ) anything via bluetooth unless it is downloaded to my phone. This is very frustrating , . I would very much appreciat any advice on a solution. many thanks.

Regular

I am unable to play (stream ) anything via bluetooth unless it is downloaded to my phone. This is very frustrating , . I would very much appreciat any advice on a solution.   many thanks.

escadavie

Regular

2787 Views

13 replies

0 likes

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offline mode not working

hi im a premium user and am trying to download songs so i can listen to them offline but once there done it loggs me out and when i go back in theyve gone again!need help! it didnt do this on the old version! plus when i go into my sd storage theres ...

Casual Listener

hi im a premium user and am trying to download songs so i can listen to them offline but once there done it loggs me out and when i go back in theyve gone again!need help! it didnt do this on the o...

WilliamOffline

Roadie

5058 Views

9 replies

0 likes

Other
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Bug - Lag on Biography Section

The biography section of Spotify lags on my Nexus 5. Reproduction: Launch Spotify for android Search for The Beatles Scroll to the bottom, where the bio appears Just before the bio appears, there will be dramatic lagging of the page scroll. It does t...

Newbie

The biography section of Spotify lags on my Nexus 5.    Reproduction: Launch Spotify for android Search for The Beatles Scroll to the bottom, where the bio appears Just before t...

Joe

Community Legend

299 Views

1 replies

0 likes

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Spotify Connect doesn't work with new app (1.10.0.113) and Pioneer vsx-528

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker in the right corner is blinking and that's it. Then the ...

Music Fan

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker ...

McMac

Music Fan

2127 Views

6 replies

0 likes

Connect
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[FRENCH HOW TO] TUTO Stocker les musiques sur la carte SD

C'est un calvaire que beacoup d'abonnés payants de Spotify pour android connaissent, la nouvelle application toute de noire vétue est géniale, certes, mais pour qu'elle soit parfaite il manque un élément capital: le choix du lieu de stockage des musi...

Regular

C'est un calvaire que beacoup d'abonnés payants de Spotify pour android connaissent, la nouvelle application toute de noire vétue est géniale, certes, mais pour qu'elle soit parfaite il man...

Bryan56700

Newbie

46134 Views

28 replies

5 likes

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Solved!! 'Different country' problem when logging in with Facebook

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I get the following message: You appear to be trying t...

Casual Listener

Hi. I recently returned to the UK, having lived in Spain for a while. I bought my Nexus tablet in Spain. Since I've returned, I can't login to Spotify on my Nexus using my Facebook login details. I g...

Chevalier

Newbie

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5 replies

5 likes

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'No internet connection available' on 3g with Nexus 4

Hi guys, Weird problem. Started happening after the latest update. When on wifi this works perfectly. While on 3g Spotify insists that 'No internet connection available'. My 3g connection works just fine - I've been doing all the usual browsing, down...

Newbie

Hi guys,   Weird problem. Started happening after the latest update. When on wifi this works perfectly. While on 3g Spotify insists that 'No internet connection available'. My 3g connection ...

user-removed

Not applicable

465 Views

1 replies

0 likes

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Spotify Connect works with spotiamp only?

I can only use spotify connect feature with spotiamp release (0.2) on my laptop . Not able to connect to spotify desktop app though. Any solution? Thanks.

Casual Listener

I can only use spotify connect feature with spotiamp release (0.2) on my laptop . Not able to connect to spotify desktop app though. Any solution? Thanks.

Joe

Community Legend

1317 Views

4 replies

0 likes

spotiamp
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Solved!! Premium account but can't play songs offline

Hi, I'm having a problem with spotify in my Galaxy S4 Mini... I downloaded the app and signed for premium, picked my favorite songs, and toggled to "Available offline", but can't play the songs without a internet connection... The songs are already d...

Casual Listener

Hi, I'm having a problem with spotify in my Galaxy S4 Mini...   I downloaded the app and signed for premium, picked my favorite songs, and toggled to "Available offline", but can't play the ...

nursyafinazk

Newbie

53451 Views

8 replies

0 likes

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  • 8 replies
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