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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106229 Views

26 replies

3 likes

  • 106229 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215489 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215489 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568539 Views

78 replies

3 likes

  • 568539 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469154 Views

577 replies

40 likes

Account
Free
  • 469154 Views
  • 577 replies
  • 40 likes

When sharing a track from android, friends are linked to the album, not the song

When playing a song on my android (4.4.4) phone, I do the following: 1. click the "..." button next to the title 2. click Share 3. pick Hangouts and the person and send 4. the friend gets a link, e.g., http://open.spotify.com/track/2WRzpLD8qDRrxMXc63...

Newbie

When playing a song on my android (4.4.4) phone, I do the following:   1. click the "..." button next to the title 2. click Share 3. pick Hangouts and the person and send 4. the friend...

jupzzo

Newbie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Won't play music

On my LG G2 I have been trying to play music for a while and sometimes I'll get through one song and then it just Will not play Anymore music for me. Like, it says the song is playing but no sound. I have tried many different troubleshooting things a...

Newbie

On my LG G2 I have been trying to play music for a while and sometimes I'll get through one song and then it just Will not play Anymore music for me. Like, it says the song is playing but no sound. I...

MichaelW

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

sharing on facebook not working

Since a week (roughly) i can't use my sony xperia z1 to share songs on facebook. I've already tried un-installing and re-installing both spotify and facebook apps without success. Is this a general problem? For other platforms too? If so what is bein...

Newbie

Since a week (roughly) i can't use my sony xperia z1 to share songs on facebook. I've already tried un-installing and re-installing both spotify and facebook apps without success. Is this a general p...

user-removed

Not applicable

1146 Views

5 replies

1 likes

  • 1146 Views
  • 5 replies
  • 1 likes

i can not share spotify music

Hi can not share songs from spotify to facebook, my phone is a s5. Message: something went wrong try again.PLEASE HELP !!

Newbie

Hi can not share songs from spotify to facebook, my phone is a s5. Message: something went wrong try again. PLEASE HELP !!

Carina

Community Legend

512 Views

2 replies

1 likes

  • 512 Views
  • 2 replies
  • 1 likes

Some translation issues with the Android app ;)

1. 'Sync over cellular' doesn't make sense. It should be 'Sync over mobile data' 2. Equaliser is spelt incorrectly. Liam

Community Legend

1. 'Sync over cellular' doesn't make sense. It should be 'Sync over mobile data' 2. Equaliser is spelt incorrectly.   Liam

Liam

Community Legend

426 Views

1 replies

1 likes

  • 426 Views
  • 1 replies
  • 1 likes

breaking up

Hi, I use premium on android 4.4.3.The streaming is fine via Bluetooth to my car and speakers both online and offline, however when I lock my phone it breaks up, similarly to radio driving through a tunnel .Is there a fix for this or is it something ...

Newbie

Hi, I use premium on android 4.4.3. The streaming is fine via Bluetooth to my car and speakers both online and offline, however when I lock my phone it breaks up, similarly to radio driving throug...

MichaelW

Community Legend

821 Views

1 replies

0 likes

  • 821 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is a black screen

I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing appears next to the button, but it doesn't really ...

Regular

I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing...

osaka

Regular

2272 Views

2 replies

0 likes

Blackscreen
  • 2272 Views
  • 2 replies
  • 0 likes

Unable to transfer local files from my computer to my HTC One over my University Wi-Fi.

When I download a song from somewhere else other than Spotify and add it to my Starred playlist that is shared between my phone and computer, it will not download to the phone when both are on my school Wi-Fi network, and remains gray and "unavailabl...

Casual Listener

When I download a song from somewhere else other than Spotify and add it to my Starred playlist that is shared between my phone and computer, it will not download to the phone when both are on my sch...

Peter__

Community Legend

682 Views

4 replies

0 likes

  • 682 Views
  • 4 replies
  • 0 likes

Suggested songs

I signed up for a premium trial and one of my favorite artists only has two songs on spotify. I signed up for a 7 day free trail and I bo longer receive suggested songs similar to that artist which was the best part of the artists page. Now it only p...

Newbie

I signed up for a premium trial and one of my favorite artists only has two songs on spotify. I signed up for a 7 day free trail and I bo longer receive suggested songs similar to that artist which w...

Peter__

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

LG L34C Optimus Fuel

I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month no contract service which has an unlimited talk, tex...

Visitor

I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month n...

jaynelwells

Casual Listener

27047 Views

8 replies

2 likes

  • 27047 Views
  • 8 replies
  • 2 likes

Solved!! Offline list on top?¿?

hi, I remember last year that offline playlist always appeared on top, but now, the lists are sorted offline without distinction other than a green dot. When you are offline, it is very practice that offline playlist are on top. Is it possible? Thank...

Casual Listener

hi, I remember last year that offline playlist always appeared on top, but now, the lists are sorted offline without distinction other than a green dot. When you are offline, it is very practice ...

onlyamd

Casual Listener

781 Views

2 replies

0 likes

  • 781 Views
  • 2 replies
  • 0 likes

Saved tracks downloading on their own

My saved tracks started downloading for some reason. I only have 2 albums set for offline avaibility yet the rest started to download on their own. I can't seem to 'undownload' them. Toggling offline off or on doesn't help. I'm sure they are already ...

Gig Goer

My saved tracks started downloading for some reason. I only have 2 albums set for offline avaibility yet the rest started to download on their own. I can't seem to 'undownload' them. Toggling offline...

thedeclaimer

Gig Goer

784 Views

2 replies

0 likes

Android
saved albums
saved tracks
  • 784 Views
  • 2 replies
  • 0 likes

Why can't we sort all songs in a folder?

Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?

Music Fan

Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?

Daniel

Community Legend

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Android app dropping tracks in offline mode

ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi. thing is i am having a very annoying problem since. i download songs to my device so i can listen offline, but everyday it is randomly...

Casual Listener

ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi.  thing is i am having a very annoying problem since.  i download songs to...

drakan72

Casual Listener

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes

How do I sync my offline playlists to my sd card?

I bought a 16 gb sd card to store my music on bc it takes up all the space on my phone, but I'm not able transfer the Spotify app to my sd card but I read that you can still have your playlists stored on there. How do I get my offline music onto the ...

Casual Listener

I bought a 16 gb sd card to store my music on bc it takes up all the space on my phone, but I'm not able transfer the Spotify app to my sd card but I read that you can still have your playlists store...

Peter__

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Is Spotify the same on Android and IOS now?

Hi, I am looking at switching from an iPhone 4s to a OnePlus One. Spotify is my most used app besides messaging, calls, and internet. Love it <3. But I am wondering is spotify on android and ios basically the same app, in terms of features?

Newbie

Hi, I am looking at switching from an iPhone 4s to a OnePlus One. Spotify is my most used app besides messaging, calls, and internet. Love it <3. But I am wondering is spotify on android and ios...

Peter__

Community Legend

1037 Views

2 replies

0 likes

  • 1037 Views
  • 2 replies
  • 0 likes

Please don't send alerts to my phone that start with 'Lick my **bleep**'

Even if I would like to listen to this song, I would not like this alert to just randomly appear on my phone. I can't think of a single context in which anyone would want this alert to pop up on their phone. I consider this rude and inconsiderate to ...

Casual Listener

Even if I would like to listen to this song, I would not like this alert to just randomly appear on my phone. I can't think of a single context in which anyone would want this alert to pop up on thei...

MichaelW

Community Legend

551 Views

3 replies

0 likes

  • 551 Views
  • 3 replies
  • 0 likes

sharing music to facebook

I have android phone and i cannot share music to facebook. I have a facebook account. Is there an issue with this problem. I can share music through my tablet no problem. Any suggestions please...

Casual Listener

I have android phone and i cannot share music to facebook. I have a facebook account. Is there an issue with this problem. I can share music through my tablet no problem. Any suggestions please...

alfie29

Casual Listener

3074 Views

2 replies

0 likes

  • 3074 Views
  • 2 replies
  • 0 likes

"My music" automatically sync ?

Hi Sorry I'm new and a little bit confused with the "My music" feature. On my desktop, I saved lots of music (by clicking the "plus" sign and the "import" button on album pages). On my mobile, all this music is automatically sync... When I go to "my ...

Newbie

Hi   Sorry I'm new and a little bit confused with the "My music" feature. On my desktop, I saved lots of music (by clicking the "plus" sign and the "import" button on album pages). On my...

Peter__

Community Legend

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

Downloading music

I have songs on my Samsung 4s, and I want to know if there is a way to put those songs onto my spotify app without using a computer.

Newbie

I have songs on my Samsung 4s, and I want to know if there is a way to put those songs onto my spotify app without using a computer.

Peter__

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes