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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376537 Views

541 replies

34 likes

Account
Free
  • 376537 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

7 likes

  • 7596 Views
  • 0 replies
  • 7 likes

Making playlist public

When i try to make a playlist public it doesnt show up for others to see.

Newbie

When i try to make a playlist public it doesnt show up for others to see.

Daniel

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Spotify setting all of my playlists to not available offline & tracks need to be re-synced

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline. Then some amount of time passes (I don't notice how much), and all the files appear to have ...

Casual Listener

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline.   Then some amount of time passe...

Daniel

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

More intuitive sidebar navigation

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

Gig Goer

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

INPALA

Gig Goer

1044 Views

6 replies

0 likes

  • 1044 Views
  • 6 replies
  • 0 likes

Volume Control!

I am on a Samsung Galaxy S4. First of all I can't change the volume on spotify. When I click on the volume icon it sends me to the connect page. I also can not use the equalizer to improve the sound without the volume going way down. How can I fix th...

Casual Listener

I am on a Samsung Galaxy S4. First of all I can't change the volume on spotify. When I click on the volume icon it sends me to the connect page. I also can not use the equalizer to improve the sound ...

Daniel

Community Legend

800 Views

1 replies

0 likes

Volume Button
  • 800 Views
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Solved!! Premium subscriber not able to open spotify

Hello, I had this problem before, but waiting a few days and deleting/reloading the Spotify app seemed to work; but, not this time! I can't get Spotify to work on my android. When I click on the Spotify app I get this message: Unfortunately, Spotify ...

Casual Listener

Hello,   I had this problem before, but waiting a few days and deleting/reloading the Spotify app seemed to work; but, not this time!    I can't get Spotify to work on my andro...

Daniel

Community Legend

1138 Views

7 replies

0 likes

  • 1138 Views
  • 7 replies
  • 0 likes

samsung tablet issue

spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?

Newbie

spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?

Prussiaqueen

Casual Listener

1251 Views

6 replies

0 likes

  • 1251 Views
  • 6 replies
  • 0 likes

Release Notes - Spotify for Android (1.4.0)

What's new in this version New: Tap an album or playlist cover art for a surprise. New: It's now faster and easier to play and share new album releases straight from notifications. Fictitious: This app can stop a volcano from erupting.

Spotify Legend

  What's new in this version   New: Tap an album or playlist cover art for a surprise. New: It's now faster and easier to play and share new album releases straight from notificat...

Goodman

Spotify Legend

1151 Views

2 replies

0 likes

1.4.0
Android
Release Notes
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Singing gone

I have a problem with spotify, and strange thing is that only happens with my headphones (I've tried a couple with same results). When I listen a song, the singing is almost gone, not the instruments. Sound quality is pretty bad too. When I connect m...

Regular

I have a problem with spotify, and strange thing is that only happens with my headphones (I've tried a couple with same results). When I listen a song, the singing is almost gone, not the instrumen...

chumaco

Regular

1095 Views

9 replies

0 likes

  • 1095 Views
  • 9 replies
  • 0 likes

Solved!! Spotify on mobile pauses

Hello!When I play spotify on mobile so pauses the music when I change the volume on the cell phone.Why??Have a Samsung S2 with the Jelly Bean 4.1.2 and the latest version of Spotify. /Magnus Sweden

Regular

Hello! When I play spotify on mobile so pauses the music when I change the volume on the cell phone. Why?? Have a Samsung S2 with the Jelly Bean 4.1.2 and the latest version of Spotify.   ...

saralainn

Casual Listener

2477 Views

15 replies

0 likes

  • 2477 Views
  • 15 replies
  • 0 likes

Solved!! Music pauses when adjusting volume?

Hi. I have just installed android 4.4.2 on my HTC mini, and now my spotify is behaving. When ever I press the phones volume button, the music pauses. Any advice?

Newbie

Hi. I have just installed android 4.4.2 on my HTC mini, and now my spotify is behaving. When ever I press the phones volume button, the music pauses. Any advice?

alextrygg

Casual Listener

32904 Views

4 replies

1 likes

  • 32904 Views
  • 4 replies
  • 1 likes

saving app to an sd card.

Hello. I have an android huawei phone. I have had the spoify app and I want to download it again. Everytime I try it says that I dont have enough memory. I had SD selected as my default, and I have cleared the cache. I also know that my SD card has m...

Newbie

Hello. I have an android huawei phone. I have had the spoify app and I want to download it again. Everytime I try it says that I dont have enough memory. I had SD selected as my default, and I have c...

Daniel

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! spotify app crashes on galaxy s4 4 4.2

Everytime i start it up it crashes. Idk what to do

Casual Listener

Everytime i start it up it crashes. Idk what to do

Daniel

Community Legend

2065 Views

3 replies

0 likes

  • 2065 Views
  • 3 replies
  • 0 likes

Pause spotify seems to sleep the app

I recently got a Spotify Premium account and really like the ability to remotely control Spotify on one device from another. It's great to keep control from the phone in my pocket! One thing that I find to be an issue is that when I pause playback re...

Casual Listener

I recently got a Spotify Premium account and really like the ability to remotely control Spotify on one device from another. It's great to keep control from the phone in my pocket!   One thi...

Daniel

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

App is super slow, sometimes takes 2 minutes to load, and music may cut out every 5 seconds. (S5)

Hi there, I am a spotify premium user. I currently have 1800 offline song saved on my samsung S5 SD card (class 10, 64GB), and am experiencing a few problems that are getting very annoying. Occasionally when I open the spotify app it shows a black sc...

Newbie

Hi there, I am a spotify premium user. I currently have 1800 offline song saved on my samsung S5 SD card (class 10, 64GB), and am experiencing a few problems that are getting very annoying. &nbsp...

Daniel

Community Legend

1121 Views

1 replies

0 likes

  • 1121 Views
  • 1 replies
  • 0 likes

streaming is choppy

When i stream music from my tablet its choppy. When i play downloaded music its not as choppy. Not too sure why. Ive tried unpairing and repairing. Swiching to airplane mode and back. premium account. Android tablet. Android phone. I've tried several...

Regular

When i stream music from my tablet its choppy. When i play downloaded music its not as choppy. Not too sure why. Ive tried unpairing and repairing. Swiching to airplane mode and back. premium account...

Daniel

Community Legend

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
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External Sound System Help

Question:I am new to Spotify and so far LOVE it! The one thing I am interested in doing is plugging my phone into an exteral sound system. I have a "boom box" that has a jack that hooks up to my iPod and plays the songs from it. I have been able to d...

Casual Listener

Question: I am new to Spotify and so far LOVE it!  The one thing I am interested in doing is plugging my phone into an exteral sound system.  I have a "boom box" that has a jack that hooks...

Daniel

Community Legend

913 Views

8 replies

0 likes

  • 913 Views
  • 8 replies
  • 0 likes

Issues with the app

I'm having an issue with the spotify app. Up until now, everything was working fine. Since yesterday, when I go to try and find a song on spotify thru Soundhound, it comes up with the list from the pc version all loading. It's never done this before ...

Gig Goer

I'm having an issue with the spotify app. Up until now, everything was working fine. Since yesterday, when I go to try and find a song on spotify thru Soundhound, it comes up with the list from the p...

atb224155

Gig Goer

1191 Views

8 replies

0 likes

  • 1191 Views
  • 8 replies
  • 0 likes

How do I report broken tracks?

The track "Here I Come" by The Roots, on the album Game Theory streams perfectly on the desktop and mobile (Android) apps, but if I download the track to my phone for offline use (Extreme Quality) the song is silent from the 1:16 mark.

Newbie

The track "Here I Come" by The Roots, on the album Game Theory streams perfectly on the desktop and mobile (Android) apps, but if I download the track to my phone for offline use (Extreme Quality) th...

Jordi

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Cannot view complete track titles

Hello 1. Where is Spotify support - their response is appalling to non-existent. 2. It's a simple question. If you are listening to classical music, the display on the phone only shows the name of the symphony etc... you cannot see which movement is ...

Newbie

Hello   1. Where is Spotify support - their response is appalling to non-existent.   2. It's a simple question. If you are listening to classical music, the display on the phone onl...

Daniel

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Spotify Connect Issue

Spotify is playing on my tablet, and I'm using "spotify connect" on cellphone.The lock screen show spotify app to control music. But sometimes not. In that case, only when unlock cellphone and I can see spotify in notification bar, but has no more sy...

Newbie

Spotify is playing on my tablet, and I'm using "spotify connect" on cellphone. The lock screen show spotify app to control music. But sometimes not. In that case, only when unlock cellphone and I ca...

Daniel

Community Legend

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes