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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117757 Views

27 replies

4 likes

  • 117757 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237003 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237003 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597707 Views

79 replies

3 likes

  • 597707 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490355 Views

581 replies

42 likes

Account
Free
  • 490355 Views
  • 581 replies
  • 42 likes

swapped phones

So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.

Newbie

So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.

Daniel

Community Legend

1819 Views

1 replies

0 likes

  • 1819 Views
  • 1 replies
  • 0 likes

no sd card

I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work

Newbie

I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work

Daniel

Community Legend

2463 Views

3 replies

0 likes

  • 2463 Views
  • 3 replies
  • 0 likes

Solved!! Unlimited

Hi, I have unlimited on my laptop and now using a tablet< i have adds. Why am I paying $6.99 month. Am I doing something wrong here?

Casual Listener

Hi, I have unlimited on my laptop and now using a tablet< i have adds.      Why am I paying $6.99 month.   Am I doing something wrong here?       &nb...

Daniel

Community Legend

1623 Views

3 replies

0 likes

  • 1623 Views
  • 3 replies
  • 0 likes

Solved!! Black screen on login screen after updating spotify

After the latest update from play store it gives me a black screen when I hit the login button. Then I have to hard reset the phone. I have the same problem with a lot of roms (cm11, miui, paranoidandroid, 4.1, 4.4.3) , that I used for my device (xpe...

Regular

After the latest update from play store it gives me a black screen when I hit the login button. Then I have to hard reset the phone. I have the same problem with a lot of roms (cm11, miui, paranoidan...

jdmachogg

Newbie

11182 Views

9 replies

0 likes

  • 11182 Views
  • 9 replies
  • 0 likes

Cannot get to the Now Playing screen

Sometimes when I am playing music, I have no way of getting to the Now Playing screen. So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only do from the Now Playing screen. Normally there is that bar acr...

Regular

Sometimes when I am playing music, I have no way of getting to the Now Playing screen.   So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only ...

AdLentis

Regular

11170 Views

10 replies

0 likes

Android
Now playing
  • 11170 Views
  • 10 replies
  • 0 likes

Track degradation or skipping when streming bluetooth to car

Hi All, often when i play music in my car (volvo V40) streaming it from Spotify through bluetooth the audio start skipping, i've tried a clean install of spotify, formatting the phone (HTC One M7),Changing ROM of the phone, changing the quality of th...

Casual Listener

Hi All,   often when i play music in my car (volvo V40) streaming it from Spotify through bluetooth the audio start skipping, i've tried a clean install of spotify, formatting the phone (HTC...

Daniel

Community Legend

2338 Views

5 replies

0 likes

  • 2338 Views
  • 5 replies
  • 0 likes

Spotify app won't play any music

Hi all This morning I went to play some music on my phone and basically it just isn't working. It showed the 'play' button (the circle with the arrow in) but the slider wasn't moving and there was no sound. I was able to move the slider further along...

Regular

Hi all   This morning I went to play some music on my phone and basically it just isn't working. It showed the 'play' button (the circle with the arrow in) but the slider wasn't moving and t...

lefrickster

Regular

12356 Views

7 replies

1 likes

  • 12356 Views
  • 7 replies
  • 1 likes

Spotify asking "continue or..."

I have an Andoid minix neo X5 mini connected to my tv, with a mouse. I can direct that player which song to play with my Samsung Galaxy tab 3 tablet. Of course the tab3 can also play the music. However, playing on the tab3 takes precedence over the N...

Visitor

I have an Andoid minix neo X5 mini connected to my tv, with a mouse. I can direct that player which song to play with my Samsung Galaxy tab 3 tablet. Of course the tab3 can also play the music. Howev...

Daniel

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

SD Card Error

I have a Spotify Premium account and use an Android phone. Recently I have been receiving the following error message: 'No SD Card Found: We found no place to store our data, please check that you have a working SD card and free space." My SD card ha...

Casual Listener

I have a Spotify Premium account and use an Android phone. Recently I have been receiving the following error message: 'No SD Card Found: We found no place to store our data, please check t...

Spotsify

Casual Listener

2057 Views

6 replies

0 likes

SD-card
  • 2057 Views
  • 6 replies
  • 0 likes

Solved!! Spotify has unfortunately stopped

I have a big problem with Spotify on my Android phone. I bought a new Android in June 2014 - Spotify worked perfectly. In September Spotify started to act weird. A pop up window with the text "Spotify has unfortunately stopped" started to appeared on...

Casual Listener

I have a big problem with Spotify on my Android phone. I bought a new Android in June 2014 - Spotify worked perfectly. In September Spotify started to act weird. A pop up window with the text "S...

Daniel

Community Legend

1601 Views

5 replies

0 likes

  • 1601 Views
  • 5 replies
  • 0 likes

Solved!! Spotify SDK return 1001

Hi, When Player.play is called for a trackId on the Andriod Spotify SDK, it returns 1001 (Country not supported) error randomly. This is because the available_markets array do not contain the supported country. This is very random and interrupts audi...

Newbie

Hi,   When Player.play is called for a trackId on the Andriod Spotify SDK, it returns 1001 (Country not supported) error randomly. This is because the available_markets array do not contain ...

Peter__

Community Legend

1363 Views

1 replies

0 likes

  • 1363 Views
  • 1 replies
  • 0 likes

Can't save music

Spotify refuses to remember the music I save or make available offline. I save it and make it availabe offline, it says it's downloaded. I put it in offline mode and disconnect from the internet and the music disappears from my library. I'm using Spo...

Newbie

Spotify refuses to remember the music I save or make available offline. I save it and make it availabe offline, it says it's downloaded. I put it in offline mode and disconnect from the internet and ...

MichaelW

Community Legend

1035 Views

1 replies

0 likes

  • 1035 Views
  • 1 replies
  • 0 likes

bluetooth problem on android!

Hello! I have a nexus one connected to a carstereo with bluetooth. My spotify is very unstable and keeps crashes while using the bluetooth function. It has nothing to do with my carstero since other music software works fine with it. Sometimes it cra...

Newbie

Hello!   I have a nexus one connected to a carstereo with bluetooth. My spotify is very unstable and keeps crashes while using the bluetooth function. It has nothing to do with my carstero sin...

rogerdestroyer

Regular

1490 Views

1 replies

1 likes

  • 1490 Views
  • 1 replies
  • 1 likes

Solved!! BUG: Bluetooth playback info

Hi there I am experiencing a bug with Spotify for Android and a Bluetooth connection to a car that just got worse. I use Spotify for Android in my car on my Google Nexus 5 (Android 4.4.4). My car is an Audi A6 and the connection is via Bluetooth. Whe...

Music Fan

Hi there   I am experiencing a bug with Spotify for Android and a Bluetooth connection to a car that just got worse.   I use Spotify for Android in my car on my Google Nexus 5 (Andr...

Daniel

Community Legend

2104 Views

1 replies

0 likes

  • 2104 Views
  • 1 replies
  • 0 likes

Android keeps temporarily deleting my saved music...what do I do???

Hello, I have been having this issue for about a week and a half now. I do not understand what is causing it to happen. But, all my "saved" music temporarily disappears. IT is really annoying, because to fix it I have to clear my data, thus forcing m...

Regular

Hello, I have been having this issue for about a week and a half now. I do not understand what is causing it to happen. But, all my "saved" music temporarily disappears. IT is really annoying, becaus...

Daniel

Community Legend

929 Views

1 replies

0 likes

Android 4.4.4
saved songs
  • 929 Views
  • 1 replies
  • 0 likes

playing music at will on mobile devices

I have friends that can just pick songs on their mobile devices without a subscription. I think that's kind of bogus. All I am able to do is press the shuffle play button to play music. What's this about? Is it possibly because they have different de...

Newbie

I have friends that can just pick songs on their mobile devices without a subscription. I think that's kind of bogus. All I am able to do is press the shuffle play button to play music. What's this a...

Daniel

Community Legend

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

If I queue multiple songs, after the first song plays the queue clears.

I use Connect between two android phones for music at parties. Recently, when I try to queue a bunch of songs in a row, after it plays one song from the queue the rest of the queue disappears and it just continues shuffling. I've tried deleting and r...

Newbie

I use Connect between two android phones for music at parties. Recently, when I try to queue a bunch of songs in a row, after it plays one song from the queue the rest of the queue disappears and it ...

Daniel

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Android Wear App / Sync support

As an owner of a Moto 360 and an LG G Watch I would love to have a Spotify remote app for Android Wear, plenty of other apps have it baked in, I hear Tinder even has a way to "Swype left" from the watch... I know that for the most part Android Wear t...

Casual Listener

As an owner of a Moto 360 and an LG G Watch I would love to have a Spotify remote app for Android Wear, plenty of other apps have it baked in, I hear Tinder even has a way to "Swype left" from the wa...

Lamba

Casual Listener

2233 Views

2 replies

8 likes

  • 2233 Views
  • 2 replies
  • 8 likes

Cant download Android App - says it's not available in my country (it IS)

I just bought a motorola x in the US (an unlocked phone) and wanted to download spotify today and it says in google play it is not available in my country (Poland, I've been using spotify for a few months now without ANY problem - I pay with my card ...

Newbie

I just bought a motorola x in the US (an unlocked phone) and wanted to download spotify today and it says in google play it is not available in my country (Poland, I've been using spotify for a few m...

Jordi

Community Legend

1077 Views

1 replies

0 likes

  • 1077 Views
  • 1 replies
  • 0 likes