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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193857 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193857 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535039 Views

78 replies

3 likes

  • 535039 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438150 Views

565 replies

37 likes

Account
Free
  • 438150 Views
  • 565 replies
  • 37 likes

Kindle Fire HD track playing but no sound

Hi, I have a kindle fire HD but when I play tracks on spotify there is no sound. The volume on the device is fine as it plays sound using other apps. The sound has worked ok with spotify previously and so I don't know what has gone wrong here. I am o...

Newbie

Hi,   I have a kindle fire HD but when I play tracks on spotify there is no sound. The volume on the device is fine as it plays sound using other apps.   The sound has worked ok wit...

Daniel

Community Legend

4287 Views

7 replies

0 likes

  • 4287 Views
  • 7 replies
  • 0 likes

Edits to Play Queue are not Reflected on App

When I edit the play queue on the desktop app, if I am using Connect with my Android device, it shows the wrong information for the current song playing, as if the songs that I added to the play queue are not there. To clarify, if I start playing a p...

Casual Listener

When I edit the play queue on the desktop app, if I am using Connect with my Android device, it shows the wrong information for the current song playing, as if the songs that I added to the play queu...

Daniel

Community Legend

1006 Views

4 replies

0 likes

Android
Connect
Connect desktop
  • 1006 Views
  • 4 replies
  • 0 likes

When will the queue make sense?

There are only two areas where Google Play Music is significantly better than spotify: 1) It has a 10,000 free song library for non-premium users. 2) It has a completely editable queue. In GPM/GPMAA, when I add a song or album to the Queue, it tacks ...

Visitor

There are only two areas where Google Play Music is significantly better than spotify: 1) It has a 10,000 free song library for non-premium users. 2) It has a completely editable queue.   ...

user-removed

Not applicable

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

[Android] Blocked User's New Messages showing on Mobile App.

Hey Guys. I blocked someone due to not wanting to hear from them again, but, the other day I noticed that they had sent me two messages that are showing up on the Android Mobile App, but, not the Desktop or Web Player. Any thoughts? I really don't wa...

Newbie

 Hey Guys.  I blocked someone due to not wanting to hear from them again, but, the other day I noticed that they had sent me two messages that are showing up on the Android Mobile App, but,...

Peter__

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

track not available

Having an issue when trying to play my spotify tracks . It will play 3 seconds then stop and say "track not available" if I try other tracks they may not even play at all. I have listened for the previous 4 months without this problem. I have tried t...

Newbie

Having an issue when trying to play my spotify tracks . It will play 3 seconds then stop and say "track not available" if I try other tracks they may not even play at all. I have listened for the pre...

Daniel

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Preview button in discover no longer working

Hi, I'm using spotify premium on Android (N5 and N7). I use the discover section to check out spotify suggested music. I usually am listening to a playlist and 'long press' the track in discover. Doesn't seem to be able to preview, it just starts pla...

Newbie

Hi, I'm using spotify premium on Android (N5 and N7). I use the discover section to check out spotify suggested music.  I usually am listening to a playlist and 'long press' the track in dis...

Merik

Community Legend

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Can't choose songs I want to play

Same thing is happening to me. Works fine on my computer but gives me the green shuffle play button and won't let me choose a song

Casual Listener

Same thing is happening to me. Works fine on my computer but gives me the green shuffle play button and won't let me choose a song

kbrooksc

Community Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Un 'available offline'

When I click 'available offline' on an album, playlist or song nothing happens. I am a paying premium member. Going on holiday tomorrow, very annoying. How can you fix this? I've deleted the app, reinstalled, turned it off turned it on etc etc, doesn...

Newbie

When I click 'available offline' on an album, playlist or song nothing happens. I am a paying premium member. Going on holiday tomorrow, very annoying. How can you fix this? I've deleted the app, rei...

MichaelW

Community Legend

517 Views

1 replies

0 likes

available offline
  • 517 Views
  • 1 replies
  • 0 likes

Track changes when app is not in use

I have recently switched from and iPhone to an android devide, and now whenever I pause a song and go back to the app an hour or so later, a different track is paused. This is the same whether the app is left active or not. Does this happen to anyone...

Newbie

I have recently switched from and iPhone to an android devide, and now whenever I pause a song and go back to the app an hour or so later, a different track is paused. This is the same whether the ap...

Daniel

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Spotify for Android is a pile of junk

I have a new motorola smartphone. i have had Spotify premium now for about 5 years. I have blocked all updates on my laptop since version 8.5 as i consider Spotify has been rubbish since that version which i would guess is a couple of years now. Howe...

Roadie

I have a new motorola smartphone. i have had Spotify premium now for about 5 years. I have blocked all updates on my laptop since version 8.5 as i consider Spotify has been rubbish since that version...

BigKev57

Roadie

987 Views

4 replies

0 likes

  • 987 Views
  • 4 replies
  • 0 likes

Downloaded songs not playing on Android

I have Spotify Premium and the android app. I have download a playlist of Black Keys songs. The songs below will not play audio, the seconds will count as if the song is playing. At the end of these songs it will not continue on the the next song, it...

Casual Listener

 I have Spotify Premium and the android app. I have download a playlist of Black Keys songs. The songs below will not play audio, the seconds will count as if the song is playing. At the end of ...

DylanCristy

Regular

1591 Views

8 replies

0 likes

  • 1591 Views
  • 8 replies
  • 0 likes

Solved!! Offline Playlists

Hello, When I have made an album available offline on my Samsung Galaxy S2 Plus, and I un-check the 'Offline' button, does this automatically delete the list from my memory card? Thanks!

Casual Listener

Hello,   When I have made an album available offline on my Samsung Galaxy S2 Plus, and I un-check the 'Offline' button, does this automatically delete the list from my memory card?   ...

JetroWilliams

Casual Listener

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Solved!! Problems connecting Fire HDX to Fire TV

Hi Team, I have a problem while connecting from my Fire HDX-Tablen App to Fire TV. I am in the same Network with my 3 devices: - Fire TV with Spotify Connect installed - Fire HDX Tablet with Spotify App from Amazon Appstore installed - Samsung Galaxy...

Regular

Hi Team,   I have a problem while connecting from my Fire HDX-Tablen App to Fire TV. I am in the same Network with my 3 devices: - Fire TV with Spotify Connect installed - Fire HDX Tab...

Daniel

Community Legend

13113 Views

6 replies

0 likes

  • 13113 Views
  • 6 replies
  • 0 likes

about the sd card and internal memory.

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

Casual Listener

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

Daniel

Community Legend

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes

Solved!! 4th generation Kindle Fire HD

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible with the previous generation. Is this being looked a...

Casual Listener

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible w...

KateME13

Casual Listener

2654 Views

6 replies

0 likes

  • 2654 Views
  • 6 replies
  • 0 likes

Unfortunately spotify has stopped working

I have been paying for Spotify premium for a while. Recently, when I open spotify, it immediately tells me "Unfortunately spotify has stopped working". To get this to stop, I have to uninstall spotify, take out my battery, put my battery back in, tur...

Casual Listener

I have been paying for Spotify premium for a while. Recently, when I open spotify, it immediately tells me "Unfortunately spotify has stopped working".  To get this to stop, I have to uninstall...

Daniel

Community Legend

2520 Views

4 replies

0 likes

  • 2520 Views
  • 4 replies
  • 0 likes

Android and PC using Spotify Connect. Connects as a device, no control

I'm having an issue with Spotify Connect being fully functional. My Android phone connects to PC and shows my playlists but doesn't allow me to control music either way. PC does not show up on mobile app. The PC does have a WIRED connection to the ro...

Newbie

I'm having an issue with Spotify Connect being fully functional. My Android phone connects to PC and shows my playlists but doesn't allow me to control music either way. PC does not show up on mobile...

Daniel

Community Legend

3519 Views

3 replies

0 likes

  • 3519 Views
  • 3 replies
  • 0 likes

Spotify cannot be killed, constant network traffic

Android 4.4.2, LG G2, latest Spotify. According to Android System Info, Spotify is always running. If I kill it, it is immediately relaunched. At 10 AM, Spotify has caused network traffic worth 3 MB (My Data Manager). I can also see packets flowing t...

Regular

Android 4.4.2, LG G2, latest Spotify.  According to Android System Info, Spotify is always running.  If I kill it, it is immediately relaunched.  At 10 AM, Spotify has caused network t...

biterror

Regular

1088 Views

6 replies

0 likes

  • 1088 Views
  • 6 replies
  • 0 likes

'waiting to download' upon every attempt. Despite reinstall and allsettings correct me thinks

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem on old faithful phone.

Newbie

The phone is a Sony Xperia Compact and. I am. A spotify. Premium . I believe I have tried most posted solutions, like reinstall few settings. Changes. Please help, need tunes when in bush. No problem...

Daniel

Community Legend

3946 Views

1 replies

0 likes

  • 3946 Views
  • 1 replies
  • 0 likes

Ayuda Con Spotify Android

Todo iba bien. Pero el dia de hoy instale una rom personalizada en mi telefono e instale de nuevo Spotify pero al momento de abrir la aplicacion se cierra sola no dice nada de forzar cierre ni nada . Solo la incio y se cierra que puedo hacer .. (no p...

Newbie

Todo iba bien. Pero el dia de hoy instale una rom personalizada en mi telefono e instale de nuevo Spotify pero al momento de abrir la aplicacion se cierra sola no dice nada de forzar cierre ni nada ....

MichaelW

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes