Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hallo Spotify Community, ich nutze Spotify nun schon sehr lange und habe 2 größere probleme die ich allein so nicht in den griff bekomme. Diese Probleme beziehen sich auf mein Handy Samsung Galaxy S3: 1. Meine Offline Playlisten werden sehr sehr Lang...
Hallo Spotify Community, ich nutze Spotify nun schon sehr lange und habe 2 größere probleme die ich allein so nicht in den griff bekomme. Diese Probleme beziehen sich auf mein Handy Samsung Gala...
Community Legend
695 Views
3 replies
0 likes
hi all, was thinking that this could be a cool feature - make a copy of the selected playlist in my music, then allow me to add/remove tracks from it cheers dan
hi all, was thinking that this could be a cool feature - make a copy of the selected playlist in my music, then allow me to add/remove tracks from it cheers dan
Not applicable
417 Views
4 replies
0 likes
hi all, this has just started to happen. previously when i selected a playlist to shuffle, the current track would appear at the bottom of the screen, and i could tap on it to show the playback screen. im on htc m8 running 4.4.2 thanks dan ...i am us...
hi all, this has just started to happen. previously when i selected a playlist to shuffle, the current track would appear at the bottom of the screen, and i could tap on it to show the pla...
Not applicable
354 Views
1 replies
0 likes
hi all, is this possible? ie listening to playlist as normal, like current track and want to save the associated album to my offline music. only way i can do it is to save the track, go to my music, then options on that track, view album, then you ca...
hi all, is this possible? ie listening to playlist as normal, like current track and want to save the associated album to my offline music. only way i can do it is to save the track, go ...
Not applicable
449 Views
2 replies
0 likes
.I currently download my music from google play but someone told me that he has upto 1000 songs stored with just a couple of gigs of space used. How is this possible as my music is only 400 tracks and takes up over 3 gigs. Is spotify music the same q...
.I currently download my music from google play but someone told me that he has upto 1000 songs stored with just a couple of gigs of space used. How is this possible as my music is only 400 tracks an...
Community Legend
860 Views
1 replies
0 likes
Hello: I created a playlist of over 1100 songs then I pared it down on my android tablet to 500 songs. How do I get my android cell phone to have the 500 song playist instead of the 1100 playlist? Thanks!
Hello: I created a playlist of over 1100 songs then I pared it down on my android tablet to 500 songs. How do I get my android cell phone to have the 500 song playist instead of the ...
Spotify Star
601 Views
3 replies
0 likes
Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline. I have unisntalled/reinstalled the app, removed all offline devices, done absolutely everything recommeneded in the forums over the last two ...
Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline. I have unisntalled/reinstalled the app, removed all offline devices, done absol...
Community Legend
997 Views
1 replies
0 likes
I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android. Adding new songs works. The playlist is desyncd now with the android havi...
I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android. Adding ne...
Community Legend
599 Views
3 replies
0 likes
I've read all of the help files and discussion posts with similar problems. Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really piss me off. This is why I pay $10 a month, yet I hop in ...
I've read all of the help files and discussion posts with similar problems. Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really ...
Community Legend
695 Views
3 replies
0 likes
It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it worked! My mobile Samsung Galagy Note 3 - android 4.4.2...
It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it work...
Newbie
90134 Views
46 replies
25 likes
If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?
If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?
Community Legend
576 Views
1 replies
0 likes
Dear all I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so used that instead of downloading it). However, to free space ...
Dear all I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so...
Community Legend
497 Views
3 replies
0 likes
Is it possible to make spotify open filtered by title on my android galaxy s4? Thanks, Jimmy
Is it possible to make spotify open filtered by title on my android galaxy s4? Thanks, Jimmy
Community Legend
385 Views
1 replies
0 likes
Hi, I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system?
Hi, I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system?
Community Legend
813 Views
3 replies
0 likes
When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had this issue since first started using Spotify. Help?
When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had this issue since first started using Spotify. Help?
Community Legend
546 Views
1 replies
0 likes
I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem but when I want to shuffle all my music I can. Anyon...
I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem ...
Community Legend
2724 Views
3 replies
0 likes
I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month no contract service which has an unlimited talk, tex...
I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month n...
Casual Listener
26446 Views
8 replies
2 likes
Spotify feature requestsRepeat one songAdd album to EXISTING Play ListChange the order of songs on a Play ListTag albums and songs by Genre and add a Genre tab like Google All AccessSave a QueConnect with desktop app like mobile to mobile can do over...
Spotify feature requests Repeat one song Add album to EXISTING Play List Change the order of songs on a Play List Tag albums and songs by Genre and add a Genre tab like Google All Access Save ...
Roadie
1778 Views
10 replies
1 likes
Hi I am currently abroad on Vacation in Vietnam. When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is not supported in Vietnam. I am not stuck in a position where I canno...
Hi I am currently abroad on Vacation in Vietnam. When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is ...
Casual Listener
1850 Views
4 replies
0 likes
Hi there community, My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy s3 Any suggestions? Thank you
Hi there community, My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy...
Regular
6624 Views
4 replies
0 likes
