Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117733 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
236997 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
597703 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490355 Views
581 replies
42 likes
Hola, cuando busco una canción en mi app de Android una vez que la encuentro y la toco para escucharla no hace nada y cuando trato de desplegar el menu de esa cancion me dice "Go online to see menu". Y estoy online, si no no podría ni buscar la canci...
Hola, cuando busco una canción en mi app de Android una vez que la encuentro y la toco para escucharla no hace nada y cuando trato de desplegar el menu de esa cancion me dice "Go online to see menu"....
Casual Listener
1733 Views
2 replies
0 likes
using Spotify for Android mobile app, or Windows 7 Desktop, I follow an artist, and then browse their album list clicking "save" to add the album to my saved artist page. The button flickers from "saved", then back to "save." It's like i never clicke...
using Spotify for Android mobile app, or Windows 7 Desktop, I follow an artist, and then browse their album list clicking "save" to add the album to my saved artist page. The button...
Regular
3876 Views
6 replies
0 likes
I have a problem for more than two months ago, when the last 4 updates for android was released Spotify stopped working on my tablet and so far have not been able to fix it To be specific it is installed and when running it opens for one second and c...
I have a problem for more than two months ago, when the last 4 updates for android was released Spotify stopped working on my tablet and so far have not been able to fix it To be specific it is ins...
Casual Listener
2324 Views
2 replies
0 likes
So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen every 10-30 mins (not all songs,but from 3 to 20) its nothi...
So like in my previous post http://community.spotify.com/t5/Help-Android/Always-downloading-music/m-p/837415#M30925 now it become even worse. Now music downloads everytime i unlock my screen eve...
Music Fan
2189 Views
5 replies
0 likes
All Playlist Folders are deleted and don't show in www interface and in stand-alone app. There's one Playlist Folder shown in android app (on any android phone where I login to Spotify) and cannot be deleted. Playlists created inside this Playlist Fo...
All Playlist Folders are deleted and don't show in www interface and in stand-alone app. There's one Playlist Folder shown in android app (on any android phone where I login to Spotify) and cannot be...
Community Legend
728 Views
1 replies
0 likes
I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no option for Radio on my phone. I also pay every month for...
I just recently switched from an iphone to the galaxy s5 and I immediately downloaded Spotify. The first thing I noticed is that when I went to start up the app for the first time, there was no optio...
Community Legend
1156 Views
5 replies
0 likes
All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes up with a report or ok box. Nothing happens. I've tried...
All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes...
Community Legend
1433 Views
1 replies
0 likes
I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One playlist contains about 230 songs and they look like t...
I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One pla...
Regular
6012 Views
14 replies
1 likes
When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF
When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF
Community Legend
1010 Views
3 replies
0 likes
This is more just a post to ensure the devs are aware... Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls. This means that lockscreen controls aren't displayed for the Spotify app on Android L. The followi...
This is more just a post to ensure the devs are aware... Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls. This means that lockscree...
Community Legend
2445 Views
1 replies
4 likes
Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from my Android settings menu. I'm on Android 4.4.2 and S...
Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from...
Casual Listener
9194 Views
13 replies
5 likes
Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.
Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.
Casual Listener
8559 Views
5 replies
3 likes
I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.
I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.
Newbie
1639 Views
4 replies
0 likes
I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?
I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?
Community Legend
1850 Views
6 replies
0 likes
1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Whenever I browse for songs then tap on about 5 songs ...
1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Wh...
Community Legend
915 Views
3 replies
0 likes
I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?
I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?
Not applicable
1337 Views
2 replies
0 likes
I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory instead of my external 64gb as before. So I could just g...
I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory inste...
Community Legend
1277 Views
4 replies
0 likes
I no longer want to pay for Spotify
I no longer want to pay for Spotify
Community Legend
1638 Views
3 replies
0 likes
I got Spotify yesterday. Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload and St. Anger. From those, only a few songs are playing. Orion a...
I got Spotify yesterday. Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload ...
Community Legend
1210 Views
2 replies
0 likes
After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out that it somehow got mounted as read-only so i moun...
After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out...
Community Legend
944 Views
1 replies
0 likes
