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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7092 Views

0 replies

7 likes

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Syncing playlists

Hello: I created a playlist of over 1100 songs then I pared it down on my android tablet to 500 songs. How do I get my android cell phone to have the 500 song playist instead of the 1100 playlist? Thanks!

Visitor

Hello:   I created a playlist of over 1100 songs then I pared it down on my android tablet to 500 songs.  How do I get my android cell phone to have the 500 song playist instead of the ...

dinomight

Spotify Star

604 Views

3 replies

0 likes

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Can't use downloaded music without internet connection.

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline. I have unisntalled/reinstalled the app, removed all offline devices, done absolutely everything recommeneded in the forums over the last two ...

Music Fan

Hi, I'm a premium user for three years and am unable to access any music I have downloaded when I'm offline.   I have unisntalled/reinstalled the app, removed all offline devices, done absol...

Joe

Community Legend

1001 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Desyncronised playlist

I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android. Adding new songs works. The playlist is desyncd now with the android havi...

Casual Listener

I use pc client to organise my playlist, and use android client in offline to lisnen them. Problem is: songs I remove from a playlist on the pc wont get removed on the android.   Adding ne...

Joe

Community Legend

603 Views

3 replies

0 likes

  • 603 Views
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Offline playlists disappearing

I've read all of the help files and discussion posts with similar problems. Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really piss me off. This is why I pay $10 a month, yet I hop in ...

Casual Listener

I've read all of the help files and discussion posts with similar problems.  Spotify offline playlists randomly disappear, whether I've logged in for 30 days or not, and it's starting to really ...

Joe

Community Legend

700 Views

3 replies

0 likes

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Solved!! [Android 4.4.2+]Cache on external SD card is possible

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it worked! My mobile Samsung Galagy Note 3 - android 4.4.2...

Community Legend

It seems a lot of folk running android 4.4.2+ have had trouble getting spotify to use an external SD card for its cache. I just bought a card for my android so I thought I'd give it a try and it work...

Sandy4

Newbie

90184 Views

46 replies

25 likes

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  • 46 replies
  • 25 likes

Some titles aren't available in the offline mode

If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?

Casual Listener

If I switch to the offline mode of Spotify and want to play a song 'The title is not available' comes up and that happens to 3 songs in my play list. Any helpful solution?

Joe

Community Legend

578 Views

1 replies

0 likes

Android App
Spotify Play list
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Greyed out music when SD card music deleted

Dear all I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so used that instead of downloading it). However, to free space ...

Regular

Dear all   I had music saved on my SD card (nothing to do with spotify) but the app added them to my playlist (i guess i had added them at some point but it found the music on my sd card, so...

Peter__

Community Legend

499 Views

3 replies

0 likes

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Default Open

Is it possible to make spotify open filtered by title on my android galaxy s4? Thanks, Jimmy

Newbie

Is it possible to make spotify open filtered by title on my android galaxy s4?   Thanks, Jimmy

Joe

Community Legend

387 Views

1 replies

0 likes

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  • 1 replies
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force close when multitasking

Hi, I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system?

Casual Listener

Hi,   I have been facing the force close issue whenever i am multitasking on my galaxy s3. Is there anyway to prevent the app from being killed by the system? 

Joe

Community Legend

813 Views

3 replies

0 likes

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Sorting playlists

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had this issue since first started using Spotify. Help?

Gig Goer

When I sort a playlist in Spotify, yeah it sorts it but when I close the app and open it again the playlist is unsorted. I've had  this issue since first started using Spotify. Help?

Peter__

Community Legend

548 Views

1 replies

0 likes

Playlists
Sorting Songs
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Solved!! Can't see all my songs

I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem but when I want to shuffle all my music I can. Anyon...

Casual Listener

I have many Playlist most are offline ones which all the songs play fine. But when I use the songs tab only around 100 song show when I know I have a lot more than that. Normally it's not a problem ...

Peter__

Community Legend

2726 Views

3 replies

0 likes

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LG L34C Optimus Fuel

I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month no contract service which has an unlimited talk, tex...

Visitor

I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month n...

jaynelwells

Casual Listener

26449 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Top Feature Requests - Who's with me? ☺

Spotify feature requestsRepeat one songAdd album to EXISTING Play ListChange the order of songs on a Play ListTag albums and songs by Genre and add a Genre tab like Google All AccessSave a QueConnect with desktop app like mobile to mobile can do over...

Roadie

Spotify feature requests Repeat one song Add album to EXISTING Play List Change the order of songs on a Play List Tag albums and songs by Genre and add a Genre tab like Google All Access Save ...

Joemommaspotify

Roadie

1783 Views

10 replies

1 likes

feature requests
features
requests
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Solved!! Unable to upgrade Spotify Premium while abroad

Hi I am currently abroad on Vacation in Vietnam. When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is not supported in Vietnam. I am not stuck in a position where I canno...

Casual Listener

Hi   I am currently abroad on Vacation in Vietnam.  When I tried to use Spotify it prompted me to upgrade the application, however I am not now gettting an error saying that Spotify is ...

ollie398

Casual Listener

1857 Views

4 replies

0 likes

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Music interrupted by "avs media demo"

Hi there community, My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy s3 Any suggestions? Thank you

Newbie

Hi there community,   My music is being interrupted every 20-30 seconds by a female voice with a british accent saying (I think)AVS media demo. It just started on my drive home, using galaxy...

Ringo_Stalin

Regular

6629 Views

4 replies

0 likes

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offline playlists

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back online again, there aren't downloaded, apparently. I ...

Newbie

Since I downloaded the new updated app for Spotify, none of my playlists will remain synced offline. I have downloaded them all about 10 times each, but they don't play offline, and when I go back on...

Joe

Community Legend

1096 Views

3 replies

0 likes

downloaded
Playlists
trouble
Update
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GT S5300: IMPOSSIBLE TO USE SPOTIFY

Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone was ideal in those situations. Now it's impossible, so I c...

Newbie

Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone wa...

jacquelinejack

Casual Listener

832 Views

6 replies

0 likes

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  • 6 replies
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Download Error

Hi, I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed. I have tried reinstalling the app several times, both from G...

Newbie

Hi,   I have a Samsung Galaxy Ace with a 2.3.5 Android system running. A few days ago I had to completely wipe the phone and was in the process of reinstalling everything when Spotify failed...

Joe

Community Legend

674 Views

2 replies

0 likes

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  • 2 replies
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using Micro SD for storage?

Hi I have a samsung S3 and I would to save my offline playlists to the SD card since it has 32Gb instead of the built in 10 or 12? How can I do that?

Newbie

Hi    I have a samsung S3 and I would to save my offline playlists to the SD card since it has 32Gb instead of the built in 10 or 12?  How can I do that?

Allothero

Newbie

7895 Views

4 replies

0 likes

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using to much data Help

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this month? I need my spotify, I hope this isn't permena...

Casual Listener

This month I am already at 1.37 GB and only 10 days in .... The past months I was around 700 MB of data with spotify on my Android phone. What happend that caused it to use so much data already this ...

user-removed

Not applicable

1071 Views

5 replies

0 likes

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  • 5 replies
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