Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106227 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215475 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
568516 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469134 Views
577 replies
40 likes
I'm having an issue with the Spotify app for Android. I recently tried connecting to a pair of Nocs airplay speakers (over airplay) and everything worked fine (including volume control). After syncing to the same speakers over bluetooth however, the ...
I'm having an issue with the Spotify app for Android. I recently tried connecting to a pair of Nocs airplay speakers (over airplay) and everything worked fine (including volume control). A...
Regular
3826 Views
10 replies
0 likes
For about a month the spotify app wouldn't open, and I came on this website and found a solution to the problem but after a few days the app crashed and wouldn't open again. It is really frustrating because I have sent numerous reports already but no...
For about a month the spotify app wouldn't open, and I came on this website and found a solution to the problem but after a few days the app crashed and wouldn't open again. It is really frustrating ...
Community Legend
1292 Views
7 replies
1 likes
Hi, Since yesterday, for each song previously "starred", the related album and artist has been added in "Your Music" without any action from me. It created a huge mess in my library. I have a premium account since 3/4 years. How can I correct that? T...
Hi, Since yesterday, for each song previously "starred", the related album and artist has been added in "Your Music" without any action from me. It created a huge mess in my librar...
Community Legend
389 Views
1 replies
0 likes
Hi, I have a premiun account with Spotify because basically I want to listen music offline in my cellphone. I have successfully downloaded playlist to my laptop and I can listen there ok with quality in offline mode. So after that I synced with my ce...
Hi, I have a premiun account with Spotify because basically I want to listen music offline in my cellphone. I have successfully downloaded playlist to my laptop and I can listen there ok w...
Community Legend
487 Views
1 replies
0 likes
Seit 4 Tagen kann ich keine Musik mehr hören denn sobald ich die Spotify App öffne kommt "Leider wurde Spotify beendet.". Das Daten und Cache Löschen brachte nichts sowie auch die Deinstalltion mit anschließender neu Installation nicht. Problem bleib...
Seit 4 Tagen kann ich keine Musik mehr hören denn sobald ich die Spotify App öffne kommt "Leider wurde Spotify beendet.". Das Daten und Cache Löschen brachte nichts sowie auch die Deinstalltion mit a...
Community Legend
2790 Views
1 replies
1 likes
Hi thereIf I upgrade to Spotify Premium can two devices use one account at the same time? Because I'm seeing with Spotify free you cannot use one account at the same time on two devices my dad and I tried to play at same time but it just kept on paus...
Hi there If I upgrade to Spotify Premium can two devices use one account at the same time? Because I'm seeing with Spotify free you cannot use one account at the same time on two devices my dad and ...
Community Legend
825 Views
4 replies
0 likes
I keep trying to upload music that I have on my laptop to spotify. It works, but when I want to play the songs on my phone it says that it's "not available". What do I need to do? I do have paid Spotify.
I keep trying to upload music that I have on my laptop to spotify. It works, but when I want to play the songs on my phone it says that it's "not available". What do I need to do? I do have paid Spot...
Community Legend
379 Views
1 replies
0 likes
I used Spotify while I was visiting Australia, now that I'm back in Italy the app says I logged in in a different country and can't login. So I can't use the app itself, do you know any solution?
I used Spotify while I was visiting Australia, now that I'm back in Italy the app says I logged in in a different country and can't login. So I can't use the app itself, do you know any solution? &...
Community Legend
398 Views
1 replies
0 likes
Ich habe folgendes Problem: Wenn ich online Songs abspielen will welche ich mal auf meiner Speicherkarte HATTE stürzt die App immer ab. Und unter Lokale Dateien wird die Musik die von mir schon längst gelöscht wurde noch immer angezeigt. Weiß einer w...
Ich habe folgendes Problem: Wenn ich online Songs abspielen will welche ich mal auf meiner Speicherkarte HATTE stürzt die App immer ab. Und unter Lokale Dateien wird die Musik die von mir schon längs...
Newbie
2600 Views
4 replies
0 likes
Okay i was listening to some music and i have about 1000 songs saved to my music, then one day i deleted like 4 albums and i went back to check and they had all gone. This is really annoying for me because all i use to listen to music is just shuffle...
Okay i was listening to some music and i have about 1000 songs saved to my music, then one day i deleted like 4 albums and i went back to check and they had all gone. This is really annoying for me b...
Not applicable
1139 Views
1 replies
0 likes
Hi, I've been trying to get Spotify to work on my phone but it seems to struggle to see my SD card. After loggingin in, the app states that there isn't enough space on my device. I then click on one of my playlists and ask for it to be downloaded. It...
Hi, I've been trying to get Spotify to work on my phone but it seems to struggle to see my SD card. After loggingin in, the app states that there isn't enough space on my device. I then cl...
Community Legend
1929 Views
11 replies
0 likes
Hey, Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern, no matter if im streaming or listetning offline with or without headphones or via bluetooth. i did clean uninstall but the pro...
Hey, Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern, no matter if im streaming or listetning offline with or wi...
Community Legend
1803 Views
10 replies
0 likes
Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for the ones i've saved albums but not all the artists t...
Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for...
Community Legend
583 Views
3 replies
0 likes
Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?
Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?
Not applicable
761 Views
2 replies
0 likes
my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card however spotify will not attach to my sd card and no mat...
my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card howev...
Community Legend
491 Views
2 replies
0 likes
I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files? I've tried connecting both to the same wifi connection, I've tr...
I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files? I...
Newbie
4074 Views
9 replies
0 likes
I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscription? Is there some "sync this device with your s...
I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscr...
Community Legend
584 Views
2 replies
0 likes
Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich machen um mehr Songs in meine offlineliste zu speichern un...
Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich mac...
Community Legend
493 Views
1 replies
0 likes
hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting my phone doesnt work en switching it on and off neither. I've got an samsung g...
hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting ...
Community Legend
716 Views
3 replies
0 likes
hi guys, I searched and could not find anything about my problem. We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using our iPhones. I recently bought a Sony Z3 Compact and love it...but the Pio...
hi guys, I searched and could not find anything about my problem. We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using o...
Community Legend
1070 Views
3 replies
0 likes
