Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
208884 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
557582 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461211 Views
575 replies
39 likes
I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscription? Is there some "sync this device with your s...
I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscr...
Community Legend
578 Views
2 replies
0 likes
Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich machen um mehr Songs in meine offlineliste zu speichern un...
Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich mac...
Community Legend
485 Views
1 replies
0 likes
hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting my phone doesnt work en switching it on and off neither. I've got an samsung g...
hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting ...
Community Legend
694 Views
3 replies
0 likes
hi guys, I searched and could not find anything about my problem. We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using our iPhones. I recently bought a Sony Z3 Compact and love it...but the Pio...
hi guys, I searched and could not find anything about my problem. We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using o...
Community Legend
1053 Views
3 replies
0 likes
I have premium and over the last month nearly every song either lags, skips or freezes....my subscription idiot I'm 3 weeks....fix the problem or I will go back to Pandora.....and NO , the problem is NOT with my device or my WiFi or with anything els...
I have premium and over the last month nearly every song either lags, skips or freezes....my subscription idiot I'm 3 weeks....fix the problem or I will go back to Pandora.....and NO , the problem is...
Community Legend
1071 Views
5 replies
0 likes
My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. I've scoured the forums for awhile now and still ha...
My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. ...
Community Legend
775 Views
1 replies
0 likes
Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version
Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version
Community Legend
545 Views
1 replies
0 likes
I have gotten a new phone today. I installed Spotify just to find that most of my tracks aren't available. There is no reason for this because it works just fine on my old phone. I reinstalled at least 10 times, I restarted my phone, I did everything...
I have gotten a new phone today. I installed Spotify just to find that most of my tracks aren't available. There is no reason for this because it works just fine on my old phone. I reinstalled at lea...
Community Legend
4411 Views
6 replies
0 likes
I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem. I have a Samsung S5 on Verizon and the main storage area is filled up. My SD card has over 20 gb of space left. I've uninstalled a...
I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem. I have a Samsung S5 on Verizon and the main storage area is filled u...
Community Legend
906 Views
2 replies
0 likes
Hi guys, I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas? Thanks
Hi guys, I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas? Thanks
Community Legend
1073 Views
1 replies
0 likes
I have read about 20 posts about this and I'm sure there are many more. All of them basically say to do a clean install and try again. None of the solutions posted seem to work for me. I am using a brand new Moto G LTE on Adroid 4.4.4 that has about ...
I have read about 20 posts about this and I'm sure there are many more. All of them basically say to do a clean install and try again. None of the solutions posted seem to work for me. &n...
Community Legend
966 Views
3 replies
0 likes
Hi! I´d a Samsung Galaxy Note III with Android 4.4.2. If I need to reset my cellphone to factory configurations (keeping the SD card intact) my offline content will stay ok? How can I resync the files after reinstall Spotify? Best regards
Hi! I´d a Samsung Galaxy Note III with Android 4.4.2. If I need to reset my cellphone to factory configurations (keeping the SD card intact) my offline content will st...
Community Legend
487 Views
1 replies
0 likes
As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the middle instead of the beginning. Nothing bad happened...
As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the mi...
Community Legend
1308 Views
4 replies
0 likes
Can someone tell me if Spotify has finally added support for Android devices for their Ford Sync app? I see online that iOS devices are definitely supported (according to Ford's website) but other people are posting that some android devices work & o...
Can someone tell me if Spotify has finally added support for Android devices for their Ford Sync app? I see online that iOS devices are definitely supported (according to Ford's website) but other pe...
Casual Listener
2260 Views
3 replies
4 likes
I can't live with Spotify Premium on my Moto X. My Mercedes doesn't have deep integration - I can stream over bluetooth but have to control Spotify on the phone. I'd like to be able to see track info, playlists/albums, and do everything from the car ...
I can't live with Spotify Premium on my Moto X. My Mercedes doesn't have deep integration - I can stream over bluetooth but have to control Spotify on the phone. I'd like to be able to see...
Community Legend
970 Views
5 replies
0 likes
Has anybody managed to find a car dock application that works with Spotify? I've tried a few but can't seem to find one that will allow me to skip tracks. Any suggestions would be appreciated.
Has anybody managed to find a car dock application that works with Spotify? I've tried a few but can't seem to find one that will allow me to skip tracks. Any suggestions would be appreciated.
Newbie
941 Views
1 replies
1 likes
Ok so I've seen other threads about this but none of them have been useful, my problem is that I would like to download my offline play lists to my sd card bc it takes up most the space on my phone's storage. I understand that I can't transfer the ap...
Ok so I've seen other threads about this but none of them have been useful, my problem is that I would like to download my offline play lists to my sd card bc it takes up most the space on my phone's...
Community Legend
5143 Views
9 replies
1 likes
I have this thing whereby music stops playing when i clear it from my multitask "Clear All" on my LG G2. I used my default music player and music didnt stop, only for spotify it stopped. What's happening and what is the solution for it?
I have this thing whereby music stops playing when i clear it from my multitask "Clear All" on my LG G2. I used my default music player and music didnt stop, only for spotify it stopped. What's happe...
Community Legend
587 Views
1 replies
0 likes
The answer is probably buried somewhere in the forums, but I've yet to come across it definitively: I have music files already on my Android phone. Is there a way to add those to my Spotify library/playlist without jumping through Desktop Client hoop...
The answer is probably buried somewhere in the forums, but I've yet to come across it definitively: I have music files already on my Android phone. Is there a way to add those to my S...
Casual Listener
721 Views
2 replies
0 likes
Spotify @ Android cannot play albums properly, absolutely! 1. Adding album to the queue adds track in RANDOM ORDER. How can I add them in proper order? I want to listen to the albom from START to END. 2. The functions "Next/Prev Track" are disabled! ...
Spotify @ Android cannot play albums properly, absolutely! 1. Adding album to the queue adds track in RANDOM ORDER. How can I add them in proper order? I want to listen to the albom from S...
Community Legend
1543 Views
11 replies
0 likes
