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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5179 Views

0 replies

6 likes

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Solved!! auto play over blue tooth?

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanksdan

Visitor

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanks dan

Daniel

Community Legend

1385 Views

6 replies

0 likes

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  • 6 replies
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SD Card removed unexpectedly

Hi community, I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minutes. This means I cannot sync playlists to SD which is a serious...

Newbie

Hi community,   I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minute...

TheKore

Newbie

2771 Views

7 replies

0 likes

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spotify bricht die musikwiedergabe andauernd ab

Hallo,Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt.Weiss einer ne lösung? Die app is auf dem neuesten stand, handy ist ein nexus...

Newbie

Hallo, Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt. Weiss einer ne lösung?...

Daniel

Community Legend

4832 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Android app in ireland

Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?

Casual Listener

Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?

Daniel

Community Legend

527 Views

3 replies

0 likes

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  • 3 replies
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Solved!! After reinstall Spotify wont work without SD-Card

Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Before I made some more Space on my Phone I had no pr...

Casual Listener

Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Be...

MantastyleR701

Casual Listener

1804 Views

6 replies

0 likes

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HORROR - Spotify device management

The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and not less. On all is Spotify installed. As a frequent ...

Casual Listener

The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and ...

Daniel

Community Legend

563 Views

5 replies

0 likes

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How to cast Spotify from Android to the Chromecast

Right, We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction different from what the customer base might like. Assuming it's ...

Music Fan

Right,   We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction di...

bik3rjon

Newbie

20308 Views

10 replies

2 likes

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  • 10 replies
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Additional syncing options for Android

Since I've moved into halls at uni, I'm on the shared WiFi and I'm guessing this is why I can't sync my playlists between my laptop and my phone even though they're connected to the same network. Why can't Android users also sync their playlists usin...

Regular

Since I've moved into halls at uni, I'm on the shared WiFi and I'm guessing this is why I can't sync my playlists between my laptop and my phone even though they're connected to the same network...

Daniel

Community Legend

387 Views

1 replies

0 likes

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  • 1 replies
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Spotify App on a tablet pausing songs randomly

What on earth is causing this issue. It is driving me berserk. I am using the Spotify APP Premium subscription and songs just keep pausing randomly on me as if someone has pressed paused. I need to press play manually to start it again. Sometimes it ...

Newbie

What on earth is causing this issue. It is driving me berserk. I am using the Spotify APP Premium subscription and songs just keep pausing randomly on me as if someone has pressed paused. I need to p...

Daniel

Community Legend

443 Views

1 replies

0 likes

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Making playlist public

When i try to make a playlist public it doesnt show up for others to see.

Newbie

When i try to make a playlist public it doesnt show up for others to see.

Daniel

Community Legend

389 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify setting all of my playlists to not available offline & tracks need to be re-synced

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline. Then some amount of time passes (I don't notice how much), and all the files appear to have ...

Casual Listener

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline.   Then some amount of time passe...

Daniel

Community Legend

364 Views

1 replies

0 likes

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  • 1 replies
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More intuitive sidebar navigation

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

Gig Goer

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

INPALA

Gig Goer

965 Views

6 replies

0 likes

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Volume Control!

I am on a Samsung Galaxy S4. First of all I can't change the volume on spotify. When I click on the volume icon it sends me to the connect page. I also can not use the equalizer to improve the sound without the volume going way down. How can I fix th...

Casual Listener

I am on a Samsung Galaxy S4. First of all I can't change the volume on spotify. When I click on the volume icon it sends me to the connect page. I also can not use the equalizer to improve the sound ...

Daniel

Community Legend

749 Views

1 replies

0 likes

Volume Button
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Solved!! Premium subscriber not able to open spotify

Hello, I had this problem before, but waiting a few days and deleting/reloading the Spotify app seemed to work; but, not this time! I can't get Spotify to work on my android. When I click on the Spotify app I get this message: Unfortunately, Spotify ...

Casual Listener

Hello,   I had this problem before, but waiting a few days and deleting/reloading the Spotify app seemed to work; but, not this time!    I can't get Spotify to work on my andro...

Daniel

Community Legend

1035 Views

7 replies

0 likes

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samsung tablet issue

spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?

Newbie

spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?

Prussiaqueen

Casual Listener

1137 Views

6 replies

0 likes

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Release Notes - Spotify for Android (1.4.0)

What's new in this version New: Tap an album or playlist cover art for a surprise. New: It's now faster and easier to play and share new album releases straight from notifications. Fictitious: This app can stop a volcano from erupting.

Spotify Legend

  What's new in this version   New: Tap an album or playlist cover art for a surprise. New: It's now faster and easier to play and share new album releases straight from notificat...

Goodman

Spotify Legend

1099 Views

2 replies

0 likes

1.4.0
Android
Release Notes
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Singing gone

I have a problem with spotify, and strange thing is that only happens with my headphones (I've tried a couple with same results). When I listen a song, the singing is almost gone, not the instruments. Sound quality is pretty bad too. When I connect m...

Regular

I have a problem with spotify, and strange thing is that only happens with my headphones (I've tried a couple with same results). When I listen a song, the singing is almost gone, not the instrumen...

chumaco

Regular

920 Views

9 replies

0 likes

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Solved!! Spotify on mobile pauses

Hello!When I play spotify on mobile so pauses the music when I change the volume on the cell phone.Why??Have a Samsung S2 with the Jelly Bean 4.1.2 and the latest version of Spotify. /Magnus Sweden

Regular

Hello! When I play spotify on mobile so pauses the music when I change the volume on the cell phone. Why?? Have a Samsung S2 with the Jelly Bean 4.1.2 and the latest version of Spotify.   ...

saralainn

Casual Listener

2136 Views

15 replies

0 likes

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Solved!! Music pauses when adjusting volume?

Hi. I have just installed android 4.4.2 on my HTC mini, and now my spotify is behaving. When ever I press the phones volume button, the music pauses. Any advice?

Newbie

Hi. I have just installed android 4.4.2 on my HTC mini, and now my spotify is behaving. When ever I press the phones volume button, the music pauses. Any advice?

alextrygg

Casual Listener

32475 Views

4 replies

1 likes

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saving app to an sd card.

Hello. I have an android huawei phone. I have had the spoify app and I want to download it again. Everytime I try it says that I dont have enough memory. I had SD selected as my default, and I have cleared the cache. I also know that my SD card has m...

Newbie

Hello. I have an android huawei phone. I have had the spoify app and I want to download it again. Everytime I try it says that I dont have enough memory. I had SD selected as my default, and I have c...

Daniel

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
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