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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6863 Views

0 replies

7 likes

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Solved!! Download over 4G

Hi I have turned of "Download over 2G/3G". But when I'm connected to 4G (No wifi connection active) I can still browse and play music that is not downloaded to my device. But I can not download playlists to my device, only over wifi How come I can st...

Newbie

Hi I have turned of "Download over 2G/3G". But when I'm connected to 4G (No wifi connection active) I can still browse and play music that is not downloaded to my device. But I can not download...

Simas25

Newbie

213922 Views

35 replies

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UI/UX Fluidity

Hello. I am a new user from Brazil and I've subscribed to the premium service. I also use Google Play Music and Rdio. I have some considerations regarding the Spotify Android app. After the redesign the app received much needed polish, but I believe ...

Regular

Hello. I am a new user from Brazil and I've subscribed to the premium service. I also use Google Play Music and Rdio. I have some considerations regarding the Spotify Android app. After the redesign ...

Joe

Community Legend

1259 Views

1 replies

3 likes

Android App
usability
User Experience Improvement
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Android 4.4 Kitkat

I was under the impression that the spotify app for android was not able to save information to the external SD card, due to how the 4.4 android system is set up not allowing third party apps the write permission for them to do so? The reason I ask i...

Visitor

I was under the impression that the spotify app for android was not able to save information to the external SD card, due to how the 4.4 android system is set up not allowing third party apps the wri...

Joe

Community Legend

5265 Views

1 replies

0 likes

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Variable Sound Levels

I apologize if this has been posted before, but I didn't seem to find my specific issue anywhere through my searches.I use Spotify premium on my Moto X and I'm having volume issues. I'll be listening to one track which plays back at a normal volume, ...

Visitor

I apologize if this has been posted before, but I didn't seem to find my specific issue anywhere through my searches. I use Spotify premium on my Moto X and I'm having volume issues. I'll be lis...

Joe

Community Legend

989 Views

3 replies

0 likes

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spotify connect not working when using phone as wireless router.

So im using my phone as wireless router and play music through the spotify on my laptop wich is connected to the wi-fi. the spotify connect (on laptop) does not recognice the phone because it is connected to the phones wi-fi and vice versa. i have no...

Casual Listener

So im using my phone as wireless router and play music through the spotify on my laptop wich is connected to the wi-fi. the spotify connect (on laptop) does not recognice the phone because it is co...

Joe

Community Legend

404 Views

1 replies

0 likes

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Spotify on S5 won't save to SD card

How can I get my offline lists to save to the SD card on my S5? The official spotify FAQ says that it chooses internal vs. external based on which has the most space. My internal has 6GB or so, whereas my external has about 30GB free. I'm running And...

Newbie

How can I get my offline lists to save to the SD card on my S5? The official spotify FAQ says that it chooses internal vs. external based on which has the most space. My internal has 6GB or so, where...

Joe

Community Legend

2555 Views

1 replies

0 likes

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Redownload Playlist

It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gmail.com. I may miss the solution to this by just re...

Casual Listener

It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gm...

rsassy000

Casual Listener

502 Views

2 replies

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Offline Starred playlist wont play

My starred playlist on my phone will not open up, unless I go on to online mode. Why does it not work offline ? Other playlists work fine Or if somebody knows how to open a support ticket. That would be greatly appreciated

Casual Listener

My starred playlist on my phone will not open up, unless I go on to online mode. Why does it not work offline ? Other playlists work fine    Or if somebody knows how to open a support...

Joe

Community Legend

374 Views

1 replies

0 likes

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[Android] Bug on CyanogenMod 11

I'm a premium user. I've been having a problem with Spotify for the last two or three M versions of CyanogenMod 11 for Galaxy S2.It's a problem that i can now perfectly identify and explain:So, sometimes the Spotify stops playing music. I go check th...

Casual Listener

I'm a premium user.   I've been having a problem with Spotify for the last two or three M versions of CyanogenMod 11 for Galaxy S2. It's a problem that i can now perfectly identify and ex...

mariodiogosilva

Casual Listener

2839 Views

3 replies

0 likes

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Solved!! Spoon Song Misspelled

This isn't a big issue but something I thought I should point out. The song "Don't Make Me a Target" by Spoon is misspelled as "Don't Make A Target". This seems to only be an issue on the Android device as you can see from the two attached screenshot...

Casual Listener

This isn't a big issue but something I thought I should point out.  The song "Don't Make Me a Target" by Spoon is misspelled as "Don't Make A Target".  This seems to only be an issue on the...

Joe

Community Legend

765 Views

3 replies

0 likes

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Shuffle play button missing

The missing shuffle play button has been troubling me since I updated my spotify to the most updated version, usually, its at the top of my playlist, now, I can find it nowhere, how could I play my playlist. Plus, after I click on the shuffle play bu...

Casual Listener

The missing shuffle play button has been troubling me since I updated my spotify to the most updated version, usually, its at the top of my playlist, now, I can find it nowhere, how could I play my p...

Joe

Community Legend

1114 Views

6 replies

0 likes

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premium but still getting ads

I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded

Newbie

I have recently purchased premium and have all features except ad free listening does anyone know how to get rid of them as its the main reason I upgraded

SuperWisdom

Community Legend

518 Views

2 replies

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Spotify is unbelievably slow!

Hello, my spotify is unbeliveble slow at the moment. Downloading playlists taking ages, to play a song takes 5 seconds, and change to next song take 5 seconds, Everything is simply slow as hell.

Newbie

Hello, my spotify is unbeliveble slow at the moment. Downloading playlists taking ages, to play a song takes 5 seconds, and change to next song take 5 seconds, Everything is simply slow as hell.

Joe

Community Legend

371 Views

1 replies

0 likes

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"Spotify Music" search intent

Hello, I am developing an Android app that should trigger a search in the Spotify app so the users is able to listen to some songs that my app suggests. That works pretty well except for the new app called "Spotify Music". Can you please give my an e...

Newbie

Hello,   I am developing an Android app that should trigger a search in the Spotify app so the users is able to listen to some songs that my app suggests. That works pretty well except for t...

Joe

Community Legend

1238 Views

1 replies

0 likes

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Solved!! Offline files not playable or deletable (after updating Spotify app)

Hi, When I updated my spotify app a few days ago on my Sony Experia E my 30GB of offline files weren't deleted, but when opening the new app they were neither playable nor deletable. The files are making my phone a 100 times slower (which was worth i...

Regular

Hi,   When I updated my spotify app a few days ago on my Sony Experia E my 30GB of offline files weren't deleted, but when opening the new app they were neither playable nor deletable. The f...

sanderbrostrom

Regular

630 Views

2 replies

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Continuous play button randomly enabled?

Hi,I never do continuous play. I accidentally hit the continuous play icon it once. Now the continuous play button seems turn on randomly from time to time.Regards,Dave

Casual Listener

Hi, I never do continuous play. I accidentally hit the continuous play icon it once. Now the continuous play button seems turn on randomly from time to time. Regards, Dave

Joe

Community Legend

485 Views

1 replies

0 likes

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Stirlingite3331

my spotify no download more music, says " no space in your cellphone", muy cellphone have 5 gb and my micro 10, i need help

Newbie

my spotify no download more music, says " no space in your cellphone", muy cellphone have 5 gb and my micro 10, i need help  

Joe

Community Legend

288 Views

1 replies

0 likes

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Probleme mit Spotify und dem S3

Hallo Spotify Community, ich nutze Spotify nun schon sehr lange und habe 2 größere probleme die ich allein so nicht in den griff bekomme. Diese Probleme beziehen sich auf mein Handy Samsung Galaxy S3: 1. Meine Offline Playlisten werden sehr sehr Lang...

Casual Listener

Hallo Spotify Community, ich nutze Spotify nun schon sehr lange und habe 2 größere probleme die ich allein so nicht in den griff bekomme. Diese Probleme beziehen sich auf mein Handy Samsung Gala...

Joe

Community Legend

691 Views

3 replies

0 likes

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feature: copy playlist to my downloaded music

hi all, was thinking that this could be a cool feature - make a copy of the selected playlist in my music, then allow me to add/remove tracks from it cheers dan

Visitor

hi all,   was thinking that this could be a cool feature - make a copy of the selected playlist in my music, then allow me to add/remove tracks from it   cheers dan

user-removed

Not applicable

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4 replies

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