Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 14811 Views
  • 55 replies
  • 17 likes
  • 14811 Views
  • 55 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864663 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864663 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23384 Views
  • 3 replies
  • 0 likes
  • 23384 Views
  • 3 replies
  • 0 likes

Seem to have lost my liked from radio playlist

Hi, Just noticed recently I no longer see my "Liked from Radio" playlist in My Music. I've checked on the website that there are no playlists that I've accidentally deleted. Not sure if it was caused by me subscribing to someone else's liked from rad...

  • Casual Listener
  • Hi,   Just noticed recently I no longer see my "Liked from Radio" playlist in My Music.  I've checked on the website that there are no playlists that I've accidentally deleted.  No...
  • warp
  • Casual Listener
  • 1567 Views
  • 3 replies
  • 0 likes
  • 1567 Views
  • 3 replies
  • 0 likes

Seeing the "no internet connection" when phone has 4G service and bars

I've had Spotify for three years now and have never had an issue until two days ago. I have Verizon and live in an area with 4G service. I use Spotify in my car while driving to work and recently it will only play one or two songs before it says it h...

  • Newbie
  • I've had Spotify for three years now and have never had an issue until two days ago. I have Verizon and live in an area with 4G service. I use Spotify in my car while driving to work and recently it ...
  • Sodapiglet
  • Newbie
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

No browse, after i updated

I am a free member, i was premium but now i don't use so much Spotify, but when i updated the browse section dissapeared, its been since i updated.

  • Newbie
  • I am a free member, i was premium but now i don't use so much Spotify, but when i updated the browse section dissapeared, its been since i updated.
  • Merik
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Samsung Galaxy S5

Does new Samsung Galaxy S5 easily switch into Landscape mode when you are using Spotify? cant have it stuck in portrait like it is on my iPhone 4s right now. --really need that in order to buy the phone (my car dash needs a phone that works sideways)...

  • Newbie
  • Does new Samsung Galaxy S5 easily switch into Landscape mode when you are using Spotify?  cant have it stuck in portrait like it is on my iPhone 4s right now.   --really need that in order ...
  • kbrooksc
  • Community Legend
  • 841 Views
  • 1 replies
  • 0 likes
  • 841 Views
  • 1 replies
  • 0 likes

Solved!! Playlists Doesnt show on my Android after Hard-reset and resync :/

Hello there . i just make a hard reset on my Galaxy S3 and got the new version of spotify , i sync my playlists from my pc and also to be available offline and from my s3 but my playlists DOESNT show when i am offline . if i go online my playlists is...

  • Regular
  • Hello there . i just make a hard reset on my Galaxy S3 and got the new version of spotify , i sync my playlists from my pc and also to be available offline and from my s3 but my playlists DOESNT show...
  • Deathshadegr
  • Regular
  • 726 Views
  • 9 replies
  • 0 likes
  • 726 Views
  • 9 replies
  • 0 likes

Verizon Galaxy S3 - the trials and tribulations of storage versus streaming

Okay, so here we are in 2014 where space is cheap and our phones have become music players. My 16GB S3 that is used up by mostly Verizon and Samsung bloatware provides a huge amount of cache space for my Spotify music. 200 songs and out of space... N...

  • Casual Listener
  • Okay, so here we are in 2014 where space is cheap and our phones have become music players. My 16GB S3 that is used up by mostly Verizon and Samsung bloatware provides a huge amount of cache space fo...
  • dbaps2
  • Casual Listener
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Android Client design getting worse with each iteration.

On my android client I used to be one press away from getting to my playlists, and once there I could easily find the ones that were downloaded and ready to go. Now my home screen has four sections: A 'recently listened to', which mysteriously lists ...

  • Regular
  • On my android client I used to be one press away from getting to my playlists, and once there I could easily find the ones that were downloaded and ready to go.   Now my home screen has four...
  • Rialas
  • Roadie
  • 321 Views
  • 2 replies
  • 2 likes
  • 321 Views
  • 2 replies
  • 2 likes

Intereference every three songs

I have an LG. I have spotify premium and I downloaded the "preferiti" playlist on my phone to listen to it offline, but there's a 15 seconds random interference in the middle of the song that's playing. and I don't understand why. I checked on the se...

  • Regular
  • I have an LG. I have spotify premium and I downloaded the "preferiti" playlist on my phone to listen to it offline, but  there's a 15 seconds random interference in the middle of the song that's...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Sync Error - more than 500 songs

EDIT: I always had troubles using 3 devices for offline sync as the last one was always de-authorised. I have now made a clean reinstall on all three devices and now everything seems to be working fine. I can use all three devices for offline sync an...

  • Regular
  • EDIT: I always had troubles using 3 devices for offline sync as the last one was always de-authorised. I have now made a clean reinstall on all three devices and now everything seems to be working fi...
  • M0wlWurf
  • Regular
  • 989 Views
  • 9 replies
  • 0 likes
  • 989 Views
  • 9 replies
  • 0 likes

App takes time to see the internet connection

I leave my 4g on, and I have a solid connection, yet everytime I open the app it takes up to a minute to detect the connection. In the meantime everything is greyed out and the bottom says no internet connection available. What can I do?

  • Casual Listener
  • I leave my 4g on, and I have a solid connection, yet everytime I open the app it takes up to a minute to detect the connection. In the meantime everything is greyed out and the bottom says no interne...
  • Joe
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Audio problem when using Spotify and Sat Nav App

I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem. I have now tried 4 different sat nav applications, and the problem was still there with all of...

  • Casual Listener
  • I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem.   I have now tried 4 different sat...
  • Peter__
  • Community Legend
  • 1108 Views
  • 1 replies
  • 0 likes
  • spotify sound
  • 1108 Views
  • 1 replies
  • 0 likes

Spotify stops playing ans crashes

I need help. I am using Spotify Premium. I downloaded the latest Version of Spotify from the Market. Everything works fine, but when I look through some new music or click a song from my offline Playlist and skip to the middle of the songs the music ...

  • Visitor
  • I need help. I am using Spotify Premium. I downloaded the latest Version of Spotify from the Market. Everything works fine, but when I look through some new music or click a song from my offlin...
  • user-removed
  • Not applicable
  • 326 Views
  • 4 replies
  • 0 likes
  • 326 Views
  • 4 replies
  • 0 likes

Solved!! New spotify version - My songs

Is there any way to download the my songs collection to play offline, like you did with starred in the older versions of Spotify? Thank you.

  • Casual Listener
  • Is there any way to download the my songs collection to play offline, like you did with starred in the older versions of Spotify? Thank you.
  • herzigma
  • Newbie
  • 710 Views
  • 7 replies
  • 0 likes
  • 710 Views
  • 7 replies
  • 0 likes

Solved!! Can't login to spotify app

I am using Spotify premium on my Samsung Galaxy S2, and have been for some time, but currently I cannot login to the app. I am still able to use spotify on my laptop, but no matter whether i login with my spotify username and password (which i have r...

  • Casual Listener
  • I am using Spotify premium on my Samsung Galaxy S2, and have been for some time, but currently I cannot login to the app. I am still able to use spotify on my laptop, but no matter whether i login wi...
  • MikeFX86
  • Casual Listener
  • 6763 Views
  • 4 replies
  • 0 likes
  • 6763 Views
  • 4 replies
  • 0 likes

where are my songs?

I have a note 3 with playlists on it. Is it my understanding that I can't put these on my laptop or any other device. In other words, all I can do is play them, I can't copy them? thanks

  • Casual Listener
  • I have a note  3 with playlists on it. Is it my understanding  that I can't put these on my laptop or any other device. In other words, all  I can do is play them, I can't copy them? ...
  • Joe
  • Community Legend
  • 292 Views
  • 3 replies
  • 0 likes
  • 292 Views
  • 3 replies
  • 0 likes

Solved!! Your Music erased after update

After the receiving the "Paint It Black" update on Android and desktop, I started moving all my playlists into Albums under Your Music. It was a bit meticulous, but I want to be on board with Spotify's new direction. Then after a subsequent Android u...

  • Music Fan
  • After the receiving the "Paint It Black" update on Android and desktop, I started moving all my playlists into Albums under Your Music. It was a bit meticulous, but I want to be on board with Spotify...
  • KylePerkuhn
  • Music Fan
  • 3957 Views
  • 6 replies
  • 0 likes
  • 3957 Views
  • 6 replies
  • 0 likes

Solved!! Bluetooth Keeps disconnecting on HTC One S

When I use my HTC One S with a Parrot bluetooth car kit, the bluetooth seems to randomly disconnect, usually at the end of a song. I can reconnect the bluetooth and start the song playing again, but not too safe when you're driving! It makes it prett...

  • Regular
  • When I use my HTC One S with a Parrot bluetooth car kit, the bluetooth  seems to randomly disconnect, usually at the end of a song. I can reconnect the bluetooth and start the song playing again...
  • HoGoPL
  • Casual Listener
  • 2533 Views
  • 7 replies
  • 0 likes
  • 2533 Views
  • 7 replies
  • 0 likes

Playlists gone from profile on Android

Note3. All upgrades. Trided to clear cache. Tried to reinstal app. In my profile there is 0 playlists. They are all available as normal on the PC. I am able to search for the title of the playlist, and then play them. Funny thing, I am listed as the ...

  • Casual Listener
  • Note3.  All upgrades.   Trided to clear cache. Tried to reinstal app.   In my profile there is 0 playlists. They are all available as normal on the PC.   I am able to ...
  • FrodeBNilsen
  • Casual Listener
  • 305 Views
  • 4 replies
  • 0 likes
  • 305 Views
  • 4 replies
  • 0 likes