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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4785 Views

0 replies

6 likes

  • 4785 Views
  • 0 replies
  • 6 likes

País diferente - erro

Até algumas horas atrás eu conseguia usar meu spotify normalmente. Após reiniciar o celular, eu estou tentando conectar mas não consigo. Ele da um erro como se estivesse num país diferente, sendo que nem mesmo sai de casa. Alguem pode me ajudar? Já r...

Newbie

Até algumas horas atrás eu conseguia usar meu spotify normalmente. Após reiniciar o celular, eu estou tentando conectar mas não consigo. Ele da um erro como se estivesse num país diferente, sendo que...

user-removed

Not applicable

327 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Hallo ik heb spotify unlimited gekocht voor 2 maand wat kan ik nu zoal doen ?

Hallo ik heb spitify unlimited gekocht wat kan ik nu zoal doen ? Ik krijg nog steeds reclame en ik kan niet kiezen wat ik wil luisteren aleen maar shufel @gmail.com [Snip-Email(Privacy)-Peter]

Casual Listener

Hallo ik heb spitify unlimited gekocht wat kan ik nu zoal doen ? Ik krijg nog steeds reclame en ik kan niet kiezen wat ik wil luisteren aleen maar shufel <snip>@gmail.com   [Snip-Ema...

Lisaa25

Newbie

721 Views

5 replies

0 likes

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  • 5 replies
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Paid for the upgrade but hasn't upgraded my account to premium

I paid and my card was charged but it has upgraded and I emailed but nobody will reply

Newbie

I paid and my card was charged but it has upgraded and I emailed but nobody will reply

Daniel

Community Legend

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

Spotify Connect For Desktop App

I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work. I'm connected on the same WiFi where i have mi PC connected and i run Spot...

Casual Listener

I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work.  I'm connected on ...

Matze

Roadie

1694 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

spotify stopped

Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"

Newbie

Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"

Daniel

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Solved!! No Premium anymore... where's my Connect!

Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium... What's the reason

Visitor

Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium...   What's the reason 😞

user-removed

Not applicable

405 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

From Premium back to Free

Hay guys, I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another possibility to listen Spotifymusic on my Phone without Premium? Tha...

Casual Listener

Hay guys,   I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another&n...

Daniel

Community Legend

353 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify suddenly doesn't work on my android

Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phone, but when I turned it on again, the spotify probl...

Newbie

Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phon...

Mr_XY

Newbie

10574 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Solved!! auto play over blue tooth?

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanksdan

Visitor

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanks dan

Daniel

Community Legend

1384 Views

6 replies

0 likes

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  • 6 replies
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SD Card removed unexpectedly

Hi community, I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minutes. This means I cannot sync playlists to SD which is a serious...

Newbie

Hi community,   I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minute...

TheKore

Newbie

2765 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

spotify bricht die musikwiedergabe andauernd ab

Hallo,Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt.Weiss einer ne lösung? Die app is auf dem neuesten stand, handy ist ein nexus...

Newbie

Hallo, Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt. Weiss einer ne lösung?...

Daniel

Community Legend

4832 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Android app in ireland

Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?

Casual Listener

Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?

Daniel

Community Legend

524 Views

3 replies

0 likes

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  • 3 replies
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Solved!! After reinstall Spotify wont work without SD-Card

Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Before I made some more Space on my Phone I had no pr...

Casual Listener

Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Be...

MantastyleR701

Casual Listener

1796 Views

6 replies

0 likes

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  • 6 replies
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HORROR - Spotify device management

The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and not less. On all is Spotify installed. As a frequent ...

Casual Listener

The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and ...

Daniel

Community Legend

563 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

How to cast Spotify from Android to the Chromecast

Right, We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction different from what the customer base might like. Assuming it's ...

Music Fan

Right,   We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction di...

bik3rjon

Newbie

20295 Views

10 replies

2 likes

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  • 10 replies
  • 2 likes

Additional syncing options for Android

Since I've moved into halls at uni, I'm on the shared WiFi and I'm guessing this is why I can't sync my playlists between my laptop and my phone even though they're connected to the same network. Why can't Android users also sync their playlists usin...

Regular

Since I've moved into halls at uni, I'm on the shared WiFi and I'm guessing this is why I can't sync my playlists between my laptop and my phone even though they're connected to the same network...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Spotify App on a tablet pausing songs randomly

What on earth is causing this issue. It is driving me berserk. I am using the Spotify APP Premium subscription and songs just keep pausing randomly on me as if someone has pressed paused. I need to press play manually to start it again. Sometimes it ...

Newbie

What on earth is causing this issue. It is driving me berserk. I am using the Spotify APP Premium subscription and songs just keep pausing randomly on me as if someone has pressed paused. I need to p...

Daniel

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Making playlist public

When i try to make a playlist public it doesnt show up for others to see.

Newbie

When i try to make a playlist public it doesnt show up for others to see.

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Spotify setting all of my playlists to not available offline & tracks need to be re-synced

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline. Then some amount of time passes (I don't notice how much), and all the files appear to have ...

Casual Listener

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline.   Then some amount of time passe...

Daniel

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

More intuitive sidebar navigation

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

Gig Goer

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

INPALA

Gig Goer

965 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes