Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117711 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
236957 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
597647 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490315 Views
581 replies
42 likes
I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not sync on the phone. I have even tried making a playlist...
I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not syn...
Not applicable
1426 Views
6 replies
0 likes
So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not available on Spotify on my mobile device. I did this with m...
So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not availabl...
Regular
1376 Views
4 replies
0 likes
I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download music to my HTC One M8 it says it is downloaded until i lose ser...
I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download mus...
Community Legend
452 Views
1 replies
0 likes
First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When you are on a tablet, you can do as much as you can o...
First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When y...
Community Legend
852 Views
1 replies
0 likes
Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years and am very close to taking my business elsewhere....
Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years...
Community Legend
691 Views
1 replies
0 likes
This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after that nothing loads and soon I get a message saying "...
This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after t...
Community Legend
1123 Views
5 replies
0 likes
I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account on my phone, it prompts me to download premium as if I hav...
I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account o...
Community Legend
784 Views
4 replies
0 likes
Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone at all... Any Help?
Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone...
Community Legend
1842 Views
4 replies
0 likes
I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have... 1. Connected both devices to the same Wi-Fi, opened both apps at the same time, and waited 2. Uninstalled and rein...
I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have... 1. Connected both devices to the same Wi-Fi, opened ...
Community Legend
840 Views
3 replies
0 likes
I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're not "popular" models. Does anybody here have a Kob...
I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're...
Community Legend
988 Views
3 replies
0 likes
Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all the time. I tried to change password but it didn`t help...
Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all...
Community Legend
535 Views
2 replies
0 likes
Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basically I want to plug my phone into a mini plug connected to my st...
Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basical...
Community Legend
564 Views
1 replies
1 likes
Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds. I have tried undownloading the app, powering off the phone and redownloading the ...
Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds. I have tried undownloadi...
Newbie
2480 Views
9 replies
0 likes
Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way to remove songs from my Starred playlist, I guess I have missed som...
Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way ...
Casual Listener
1485 Views
3 replies
0 likes
Hi,I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Both are running iOS 8.1 and have latest Spotify iOS Apps...
Hi, I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Bo...
Regular
5206 Views
22 replies
0 likes
After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar at the bottom randomly disappears - when bringing down the statu...
After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar ...
Gig Goer
2729 Views
2 replies
0 likes
Hi, I'm an android user, and when I have extreme audio quality turned on, sometimes when I want to listen a song it starts to play but without sound, and I have to retry like 4 times. How can I solve it?
Hi, I'm an android user, and when I have extreme audio quality turned on, sometimes when I want to listen a song it starts to play but without sound, and I have to retry like 4 times. How can I solve...
Community Legend
1089 Views
5 replies
0 likes
Hello! I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole song. I have tried to log out and deleting and redownloading the...
Hello! I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole ...
Community Legend
536 Views
1 replies
0 likes
This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to be turned down doesn't matter what quality of music...
This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to...
Music Fan
2657 Views
7 replies
0 likes
What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-controlled access to your playlists and save your favourite tracks. Requires Blueto...
What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-con...
Community Legend
1288 Views
1 replies
0 likes
