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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106298 Views

26 replies

3 likes

  • 106298 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215586 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215586 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568697 Views

78 replies

3 likes

  • 568697 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469226 Views

577 replies

40 likes

Account
Free
  • 469226 Views
  • 577 replies
  • 40 likes

Latest version Spotify Android keeps crashing!

Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from my Android settings menu. I'm on Android 4.4.2 and S...

Music Fan

Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from...

bulawebs

Casual Listener

9128 Views

13 replies

5 likes

  • 9128 Views
  • 13 replies
  • 5 likes

Respond to messages on mobile app?

Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.

Casual Listener

Is it possible to respond to messages using the mobile app?  I can respond when using my computer but see no option to reply on my mobile app.   Any help would be much appreciated.

jmangel

Casual Listener

8517 Views

5 replies

3 likes

  • 8517 Views
  • 5 replies
  • 3 likes

Downloaded the update now I cant open the app

I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.

Visitor

I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.

Eefjewentelteef

Newbie

1609 Views

4 replies

0 likes

cant open app
Crash
crashes
Update
  • 1609 Views
  • 4 replies
  • 0 likes

Tablet android - Only Shuffle Play

I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?

Newbie

I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?

Amarro

Community Legend

1785 Views

6 replies

0 likes

  • 1785 Views
  • 6 replies
  • 0 likes

Please help me!!

1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Whenever I browse for songs then tap on about 5 songs ...

Regular

1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Wh...

Daniel

Community Legend

880 Views

3 replies

0 likes

  • 880 Views
  • 3 replies
  • 0 likes

Solved!! Your Music PC to Sony Xperia M2.

I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?

Visitor

I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?

user-removed

Not applicable

1315 Views

2 replies

0 likes

  • 1315 Views
  • 2 replies
  • 0 likes

Solved!! offline sync has stopped cuz of limited memory

I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory instead of my external 64gb as before. So I could just g...

Casual Listener

I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory inste...

Daniel

Community Legend

1249 Views

4 replies

0 likes

  • 1249 Views
  • 4 replies
  • 0 likes

Spotify App won't play some Albums

I got Spotify yesterday. Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload and St. Anger. From those, only a few songs are playing. Orion a...

Newbie

I got Spotify yesterday.   Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload ...

Daniel

Community Legend

1179 Views

2 replies

0 likes

  • 1179 Views
  • 2 replies
  • 0 likes

SD Card Completely Useless After Clearing Data + Cache

After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out that it somehow got mounted as read-only so i moun...

Newbie

After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out...

Daniel

Community Legend

925 Views

1 replies

0 likes

  • 925 Views
  • 1 replies
  • 0 likes

swapped phones

So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.

Newbie

So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.

Daniel

Community Legend

1791 Views

1 replies

0 likes

  • 1791 Views
  • 1 replies
  • 0 likes

no sd card

I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work

Newbie

I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work

Daniel

Community Legend

2418 Views

3 replies

0 likes

  • 2418 Views
  • 3 replies
  • 0 likes

Solved!! Unlimited

Hi, I have unlimited on my laptop and now using a tablet< i have adds. Why am I paying $6.99 month. Am I doing something wrong here?

Casual Listener

Hi, I have unlimited on my laptop and now using a tablet< i have adds.      Why am I paying $6.99 month.   Am I doing something wrong here?       &nb...

Daniel

Community Legend

1565 Views

3 replies

0 likes

  • 1565 Views
  • 3 replies
  • 0 likes

Solved!! Black screen on login screen after updating spotify

After the latest update from play store it gives me a black screen when I hit the login button. Then I have to hard reset the phone. I have the same problem with a lot of roms (cm11, miui, paranoidandroid, 4.1, 4.4.3) , that I used for my device (xpe...

Regular

After the latest update from play store it gives me a black screen when I hit the login button. Then I have to hard reset the phone. I have the same problem with a lot of roms (cm11, miui, paranoidan...

jdmachogg

Newbie

10989 Views

9 replies

0 likes

  • 10989 Views
  • 9 replies
  • 0 likes

Cannot get to the Now Playing screen

Sometimes when I am playing music, I have no way of getting to the Now Playing screen. So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only do from the Now Playing screen. Normally there is that bar acr...

Regular

Sometimes when I am playing music, I have no way of getting to the Now Playing screen.   So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only ...

AdLentis

Regular

11074 Views

10 replies

0 likes

Android
Now playing
  • 11074 Views
  • 10 replies
  • 0 likes

Track degradation or skipping when streming bluetooth to car

Hi All, often when i play music in my car (volvo V40) streaming it from Spotify through bluetooth the audio start skipping, i've tried a clean install of spotify, formatting the phone (HTC One M7),Changing ROM of the phone, changing the quality of th...

Casual Listener

Hi All,   often when i play music in my car (volvo V40) streaming it from Spotify through bluetooth the audio start skipping, i've tried a clean install of spotify, formatting the phone (HTC...

Daniel

Community Legend

2283 Views

5 replies

0 likes

  • 2283 Views
  • 5 replies
  • 0 likes

Spotify app won't play any music

Hi all This morning I went to play some music on my phone and basically it just isn't working. It showed the 'play' button (the circle with the arrow in) but the slider wasn't moving and there was no sound. I was able to move the slider further along...

Regular

Hi all   This morning I went to play some music on my phone and basically it just isn't working. It showed the 'play' button (the circle with the arrow in) but the slider wasn't moving and t...

lefrickster

Regular

12315 Views

7 replies

1 likes

  • 12315 Views
  • 7 replies
  • 1 likes

Spotify asking "continue or..."

I have an Andoid minix neo X5 mini connected to my tv, with a mouse. I can direct that player which song to play with my Samsung Galaxy tab 3 tablet. Of course the tab3 can also play the music. However, playing on the tab3 takes precedence over the N...

Visitor

I have an Andoid minix neo X5 mini connected to my tv, with a mouse. I can direct that player which song to play with my Samsung Galaxy tab 3 tablet. Of course the tab3 can also play the music. Howev...

Daniel

Community Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

SD Card Error

I have a Spotify Premium account and use an Android phone. Recently I have been receiving the following error message: 'No SD Card Found: We found no place to store our data, please check that you have a working SD card and free space." My SD card ha...

Casual Listener

I have a Spotify Premium account and use an Android phone. Recently I have been receiving the following error message: 'No SD Card Found: We found no place to store our data, please check t...

Spotsify

Casual Listener

2017 Views

6 replies

0 likes

SD-card
  • 2017 Views
  • 6 replies
  • 0 likes