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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375701 Views

541 replies

34 likes

Account
Free
  • 375701 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Solved!! sync only when plugged in

Hi there, I was wondering if there is a setting, or option for future release to incorperating syncing only when plugged into a charger. there is a setting to sync only when connected to wifi, I was wondering if there is one for plug in as well. I do...

Casual Listener

Hi there,  I was wondering if there is a setting, or option for future release to incorperating syncing only when plugged into a charger. there is a setting to sync only when connected to wif...

MichaelW

Community Legend

732 Views

3 replies

1 likes

  • 732 Views
  • 3 replies
  • 1 likes

Muse The 2nd Law doesn't work

Hi, I have a problem with this album. The hole album is only with music but not with voice. I dont know why, the problem is on my cellphone and my laptop. Please, help me with that. Thanks.

Newbie

Hi, I have a problem with this album. The hole album is only with music but not with voice. I dont know why, the problem is on my cellphone and my laptop.   Please, help me with that. ...

Jordi

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

last.fm scrobble caching in new app

Okay so one thing I love about the new app is that it seems to be caching and posting more tracks to last.fm while having been forced into "offline" mode (e.g. by way of losing service etc).... but I still don't think its grabbing everything? Scenari...

Regular

Okay so one thing I love about the new app is that it seems to be caching and posting more tracks to last.fm while having been forced into "offline" mode (e.g. by way of losing service etc).... but I...

jmbehrens

Regular

2444 Views

8 replies

3 likes

  • 2444 Views
  • 8 replies
  • 3 likes

Streaming from Android tablet to Apple Airport Express

I'm trying out the Spotify Premium account becuase I'd read that the Connect feature allows you to stream music from an Android device (in my case a Samsung Galaxy Tab Pro) to my Apple Airport Express (AE) that's plugged into my hi fi system. However...

Newbie

I'm trying out the Spotify Premium account becuase I'd read that the Connect feature allows you to stream music from an Android device (in my case a Samsung Galaxy Tab Pro) to my Apple Airport Expres...

Peter__

Community Legend

2010 Views

1 replies

0 likes

  • 2010 Views
  • 1 replies
  • 0 likes

remote control with Android wear

Hi,I would like to feedback a feature request, i would like to remote control spotify , skip, play/paus, maybe even playlists with my android wear.Scenario:My mobile phone is connected via cable to a friends stereo. I don't want to walk over from the...

Visitor

Hi, I would like to feedback a feature request, i would like to remote control spotify , skip, play/paus, maybe even playlists with my android wear. Scenario: My mobile phone is connected via ...

Peter__

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Kindle Fire HD track playing but no sound

Hi, I have a kindle fire HD but when I play tracks on spotify there is no sound. The volume on the device is fine as it plays sound using other apps. The sound has worked ok with spotify previously and so I don't know what has gone wrong here. I am o...

Newbie

Hi,   I have a kindle fire HD but when I play tracks on spotify there is no sound. The volume on the device is fine as it plays sound using other apps.   The sound has worked ok wit...

Daniel

Community Legend

4115 Views

7 replies

0 likes

  • 4115 Views
  • 7 replies
  • 0 likes

Edits to Play Queue are not Reflected on App

When I edit the play queue on the desktop app, if I am using Connect with my Android device, it shows the wrong information for the current song playing, as if the songs that I added to the play queue are not there. To clarify, if I start playing a p...

Casual Listener

When I edit the play queue on the desktop app, if I am using Connect with my Android device, it shows the wrong information for the current song playing, as if the songs that I added to the play queu...

Daniel

Community Legend

884 Views

4 replies

0 likes

Android
Connect
Connect desktop
  • 884 Views
  • 4 replies
  • 0 likes

When will the queue make sense?

There are only two areas where Google Play Music is significantly better than spotify: 1) It has a 10,000 free song library for non-premium users. 2) It has a completely editable queue. In GPM/GPMAA, when I add a song or album to the Queue, it tacks ...

Visitor

There are only two areas where Google Play Music is significantly better than spotify: 1) It has a 10,000 free song library for non-premium users. 2) It has a completely editable queue.   ...

user-removed

Not applicable

582 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

[Android] Blocked User's New Messages showing on Mobile App.

Hey Guys. I blocked someone due to not wanting to hear from them again, but, the other day I noticed that they had sent me two messages that are showing up on the Android Mobile App, but, not the Desktop or Web Player. Any thoughts? I really don't wa...

Newbie

 Hey Guys.  I blocked someone due to not wanting to hear from them again, but, the other day I noticed that they had sent me two messages that are showing up on the Android Mobile App, but,...

Peter__

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

track not available

Having an issue when trying to play my spotify tracks . It will play 3 seconds then stop and say "track not available" if I try other tracks they may not even play at all. I have listened for the previous 4 months without this problem. I have tried t...

Newbie

Having an issue when trying to play my spotify tracks . It will play 3 seconds then stop and say "track not available" if I try other tracks they may not even play at all. I have listened for the pre...

Daniel

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Preview button in discover no longer working

Hi, I'm using spotify premium on Android (N5 and N7). I use the discover section to check out spotify suggested music. I usually am listening to a playlist and 'long press' the track in discover. Doesn't seem to be able to preview, it just starts pla...

Newbie

Hi, I'm using spotify premium on Android (N5 and N7). I use the discover section to check out spotify suggested music.  I usually am listening to a playlist and 'long press' the track in dis...

Merik

Community Legend

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Can't choose songs I want to play

Same thing is happening to me. Works fine on my computer but gives me the green shuffle play button and won't let me choose a song

Casual Listener

Same thing is happening to me. Works fine on my computer but gives me the green shuffle play button and won't let me choose a song

kbrooksc

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Un 'available offline'

When I click 'available offline' on an album, playlist or song nothing happens. I am a paying premium member. Going on holiday tomorrow, very annoying. How can you fix this? I've deleted the app, reinstalled, turned it off turned it on etc etc, doesn...

Newbie

When I click 'available offline' on an album, playlist or song nothing happens. I am a paying premium member. Going on holiday tomorrow, very annoying. How can you fix this? I've deleted the app, rei...

MichaelW

Community Legend

465 Views

1 replies

0 likes

available offline
  • 465 Views
  • 1 replies
  • 0 likes

Track changes when app is not in use

I have recently switched from and iPhone to an android devide, and now whenever I pause a song and go back to the app an hour or so later, a different track is paused. This is the same whether the app is left active or not. Does this happen to anyone...

Newbie

I have recently switched from and iPhone to an android devide, and now whenever I pause a song and go back to the app an hour or so later, a different track is paused. This is the same whether the ap...

Daniel

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Spotify for Android is a pile of junk

I have a new motorola smartphone. i have had Spotify premium now for about 5 years. I have blocked all updates on my laptop since version 8.5 as i consider Spotify has been rubbish since that version which i would guess is a couple of years now. Howe...

Roadie

I have a new motorola smartphone. i have had Spotify premium now for about 5 years. I have blocked all updates on my laptop since version 8.5 as i consider Spotify has been rubbish since that version...

BigKev57

Roadie

873 Views

4 replies

0 likes

  • 873 Views
  • 4 replies
  • 0 likes

Downloaded songs not playing on Android

I have Spotify Premium and the android app. I have download a playlist of Black Keys songs. The songs below will not play audio, the seconds will count as if the song is playing. At the end of these songs it will not continue on the the next song, it...

Casual Listener

 I have Spotify Premium and the android app. I have download a playlist of Black Keys songs. The songs below will not play audio, the seconds will count as if the song is playing. At the end of ...

DylanCristy

Regular

1441 Views

8 replies

0 likes

  • 1441 Views
  • 8 replies
  • 0 likes

Solved!! Offline Playlists

Hello, When I have made an album available offline on my Samsung Galaxy S2 Plus, and I un-check the 'Offline' button, does this automatically delete the list from my memory card? Thanks!

Casual Listener

Hello,   When I have made an album available offline on my Samsung Galaxy S2 Plus, and I un-check the 'Offline' button, does this automatically delete the list from my memory card?   ...

JetroWilliams

Casual Listener

499 Views

2 replies

0 likes

  • 499 Views
  • 2 replies
  • 0 likes

Solved!! Problems connecting Fire HDX to Fire TV

Hi Team, I have a problem while connecting from my Fire HDX-Tablen App to Fire TV. I am in the same Network with my 3 devices: - Fire TV with Spotify Connect installed - Fire HDX Tablet with Spotify App from Amazon Appstore installed - Samsung Galaxy...

Regular

Hi Team,   I have a problem while connecting from my Fire HDX-Tablen App to Fire TV. I am in the same Network with my 3 devices: - Fire TV with Spotify Connect installed - Fire HDX Tab...

Daniel

Community Legend

12951 Views

6 replies

0 likes

  • 12951 Views
  • 6 replies
  • 0 likes

about the sd card and internal memory.

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

Casual Listener

I just git a LG G3 , 32gb internal memory. I want to buy a 32 gb sd card , but where will the offline tracks save to?

Daniel

Community Legend

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

Solved!! 4th generation Kindle Fire HD

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible with the previous generation. Is this being looked a...

Casual Listener

Hi I am a premium subscriber. I have bought a new generation Kindle Fire HD for my daughter, and the spotify app is 'not compatible with [my] device'. I am extremely disappointed: it was compatible w...

KateME13

Casual Listener

2514 Views

6 replies

0 likes

  • 2514 Views
  • 6 replies
  • 0 likes