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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117733 Views

27 replies

4 likes

  • 117733 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

236997 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 236997 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597703 Views

79 replies

3 likes

  • 597703 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490355 Views

581 replies

42 likes

Account
Free
  • 490355 Views
  • 581 replies
  • 42 likes

No internet?!?

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Newbie

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Daniel

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Mobile Android Bug?

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit the app, drag down the pull down menu at my home sc...

Regular

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit ...

Daniel

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify force close...

on Dell Venue 8 (android) when tap on search results...

Newbie

on Dell Venue 8 (android) when tap on search results...

Daniel

Community Legend

1514 Views

3 replies

0 likes

  • 1514 Views
  • 3 replies
  • 0 likes

Play local music

Just downloaded version 1.6.0.952.The app doesn't play local music. The app has no notion of local music regardless of what is written here: http://community.spotify.com/t5/ideas/v2/ideapage/blog-id/ideaexchange/article-id/2239 or https://support.spo...

Newbie

Just downloaded version 1.6.0.952.The app doesn't play local music. The app has no notion of local music regardless of what is written here:   http://community.spotify.com/t5/ideas/v2/ideapa...

Daniel

Community Legend

1709 Views

2 replies

0 likes

Android
Your Music
  • 1709 Views
  • 2 replies
  • 0 likes

Playlist Minimums / Shuffles

I'm Spotify Free user. I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works. I wanted to listen to an Artist on Shuffle, but they had less thatn 15 songs, so it started playing ...

Casual Listener

I'm Spotify Free user.  I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works.  I wanted to listen to an Artist on Sh...

Daniel

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Disabling Spotify Connect

I'm not sure when Spotify Connect was implimented but it is only bringing me frustration and driving up my data. I listen to spotify on my PC at work, and on my cell phone on the go. Now, when I play spotify at work, it is constantly streaming the sa...

Casual Listener

I'm not sure when Spotify Connect was implimented but it is only bringing me frustration and driving up my data. I listen to spotify on my PC at work, and on my cell phone on the go. Now, when I play...

mucinexd

Casual Listener

1545 Views

3 replies

9 likes

  • 1545 Views
  • 3 replies
  • 9 likes

my spotify premium

I put in the code that i bought at best buy and it says its not valid. And theres no customer support line. Why did spotify steal my 30 dollars

Casual Listener

I put in the code that i bought at best buy and it says its not valid. And theres no customer support line. Why did spotify steal my 30 dollars

Jordi

Community Legend

991 Views

4 replies

0 likes

  • 991 Views
  • 4 replies
  • 0 likes

Spotify mobile randomly starts playing in my car

I have my mobile phone paired with the Bluetooth radio on my Jeep. When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth. But, it will randomly start and stop playing. If I close the Spotify a...

Casual Listener

I have my mobile phone paired with the Bluetooth radio on my Jeep.  When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth.  But, it...

AshR

Spotify Legend

1301 Views

3 replies

0 likes

  • 1301 Views
  • 3 replies
  • 0 likes

unfortunately, spotify has stopped

This is the message I received when trying to open spotify. Then it freezes my phone for a few seconds and will display the message about 3 times after I pressed okay each time. I have reported it a couple times too

Newbie

This is the message I received when trying to open spotify. Then it freezes my phone for a few seconds and will display the message about 3 times after I pressed okay each time. I have reported it a...

MichaelW

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Spotify Connect

Much like many other posts here - please give us a way of disabling Spotify connect. My phone and desktop are very different things and places - it's *horribly* frustrating when I've carefully chosen and queued a handful of 'work' albums on my deskto...

Music Fan

Much like many other posts here - please give us a way of disabling Spotify connect. My phone and desktop are very different things and places - it's *horribly* frustrating when I've carefully chosen...

Carina

Community Legend

874 Views

1 replies

2 likes

  • 874 Views
  • 1 replies
  • 2 likes

Solved!! Headphone error

Hello, I have a nexus 4. When I plug in my headphones to listen to spotify, goodle's speak-to-dial starts up and randomly comes on over and over again. but only when the headphones are plugged in. It seems to only happen when I am out and about Londo...

Casual Listener

Hello,   I have a nexus 4. When I plug in my headphones to listen to spotify, goodle's speak-to-dial starts up and randomly comes on over and over again. but only when the headphones are plu...

mmm_Waffles

Casual Listener

1208 Views

3 replies

0 likes

  • 1208 Views
  • 3 replies
  • 0 likes

stop updating

We don't need or care for new features! You guys update one thing and **bleep** up another! Just stop! Now I can't share files via text messages with iOS devices! Also, I can't see or add friends within the app! You guys sure do know how to **bleep**...

Regular

We don't need or care for new features! You guys update one thing and **bleep** up another! Just stop! Now I can't share files via text messages with iOS devices! Also, I can't see or add friends wit...

Amarro

Community Legend

1878 Views

10 replies

0 likes

  • 1878 Views
  • 10 replies
  • 0 likes

Radio doesnt work with premium

Hi, hi i have premium.account but when i try to run radio on my Google Nexus 7 it keeps logging me out of service. I have already reinstalled apication, restarted tablet few Times but it doesnt work. Thanks for help and sorry for my bad English.

Newbie

Hi, hi i have premium.account but when i try to run radio on my Google Nexus 7 it keeps logging me out of service. I have already reinstalled apication, restarted tablet few Times but it doesnt work....

Tim80

Casual Listener

1470 Views

8 replies

1 likes

  • 1470 Views
  • 8 replies
  • 1 likes

Solved!! no sound

When I choose to play a song or shuffle my playlists the song is playing but no sound is produced. I have to tap the song repeatedly until it works properly. Please help!

Casual Listener

When I choose to play a song or shuffle my playlists the song is playing but no sound is produced. I have to tap the song repeatedly until it works properly. Please help!

jambed666

Casual Listener

1178 Views

2 replies

0 likes

  • 1178 Views
  • 2 replies
  • 0 likes

Solved!! Did anyone tried Ford Sync Applink?

Hi, I recently bought a Ford Fiesta KD SE from Brazil (I am argentinian and those cars comes from Brazil) and noticed that the Ford Sync Applink for spotify only works with iOS.Now, at the version 1.6, is available for android. I ran so fast to the c...

Casual Listener

Hi, I recently bought a Ford Fiesta KD SE from Brazil (I am argentinian and those cars comes from Brazil) and noticed that the Ford Sync Applink for spotify only works with iOS. Now, at the version ...

FYGonzalo

Casual Listener

1145 Views

2 replies

0 likes

  • 1145 Views
  • 2 replies
  • 0 likes

Solved!! android doesn't show connect icon

i have spotify premium, desktop version 0.9.4.13 and mobile android version 0.7.1.399 both are connected to my home wifi but when i am in the now playing screen on my phone i do not see an icon to connect to the desktop spotify. both are running usin...

Casual Listener

i have spotify premium, desktop version 0.9.4.13 and mobile android version 0.7.1.399   both are connected to my home wifi but when i am in the now playing screen on my phone i do not see an...

Amarro

Community Legend

2795 Views

7 replies

0 likes

Spotify connect remote
  • 2795 Views
  • 7 replies
  • 0 likes

Remove connection pc android

Hi! after an ugrade the songs I stream from my PC also stream on my android. I have not set up this feature and want no connection whatsoever between my phone and my PC. I have tried to look here how to disconnect this connection but can't find how t...

Gig Goer

Hi! after an ugrade the songs I stream from my PC also stream on my android. I have not set up this feature and want no connection whatsoever between my phone and my PC. I have tried to look here how...

gf4

Casual Listener

817 Views

2 replies

1 likes

Android
  • 817 Views
  • 2 replies
  • 1 likes

spotify + soundhound

http://www.spotify.com/de/blog/archives/2011/08/25/discover-with-soundhound-play-on-spotify/ was this function removed in the new version of the app?

Visitor

http://www.spotify.com/de/blog/archives/2011/08/25/discover-with-soundhound-play-on-spotify/   was this function removed in the new version of the app? 

Nacoc

Casual Listener

9842 Views

21 replies

0 likes

  • 9842 Views
  • 21 replies
  • 0 likes

Causing my galaxy s4 to restart

I had been having issues with my device restarting., and getting a notification that Spotify had stopped working even when I wasn't using it, nor was it running in the background. I tried everything to troubleshoot the phone itself but nothing would ...

Regular

I had been having issues with my device restarting., and getting a notification that Spotify had stopped working even when I wasn't using it, nor was it running in the background. I tried everything ...

kbrooksc

Community Legend

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Nexus 5>>> Spotify stopped working!! Please Help!

i have a Nexus 5 and have been a premium user for a long time. Haven't had much problem with the app but today after update from playstore ,spotify would tell me it stopped working after i click on the icon. I browesed most of the solutions available...

Casual Listener

i have a Nexus 5 and have been a premium user for a long time.   Haven't had much problem with the app but today after update from playstore ,spotify would tell me it stopped working af...

flightkb

Casual Listener

1536 Views

5 replies

0 likes

  • 1536 Views
  • 5 replies
  • 0 likes