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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209000 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209000 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557862 Views

78 replies

3 likes

  • 557862 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461396 Views

575 replies

39 likes

Account
Free
  • 461396 Views
  • 575 replies
  • 39 likes

"Unfortunately, Spotify has stopped."

All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes up with a report or ok box. Nothing happens. I've tried...

Roadie

All i get when i try to start Spotify is a black screen with the Spotify logo and three small grey bars in the top left hand corner. The message ""Unfortunately, Spotify has stopped." then comes...

Daniel

Community Legend

1411 Views

1 replies

0 likes

  • 1411 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded Playlist doesnt play all songs in Offline mode - Just some

I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One playlist contains about 230 songs and they look like t...

Regular

I have a Spotify Premium Account and downloaded my favorite playlists to my smartphone (Samsung S5) to listen to them offline (60 GB space on SD card, 50 GB free) to not cause any more costs. One pla...

HansOkuChui

Regular

5892 Views

14 replies

1 likes

Android 4.4.2
offline playlist
  • 5892 Views
  • 14 replies
  • 1 likes

Spotify keeps crashing on my Note 2

When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF

Casual Listener

When I try to open spotify on my note 2 a message pops up saying it has quit working...WTF

Daniel

Community Legend

976 Views

3 replies

0 likes

  • 976 Views
  • 3 replies
  • 0 likes

Android 5 lock screen controls.

This is more just a post to ensure the devs are aware... Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls. This means that lockscreen controls aren't displayed for the Spotify app on Android L. The followi...

Community Legend

This is more just a post to ensure the devs are aware...   Currently, in Android L/5, notifications are displayed now instead of the lockscreen controls.   This means that lockscree...

Liam

Community Legend

2414 Views

1 replies

4 likes

  • 2414 Views
  • 1 replies
  • 4 likes

Latest version Spotify Android keeps crashing!

Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from my Android settings menu. I'm on Android 4.4.2 and S...

Music Fan

Recently I've noticed that Spotify keeps crashing on Android, It doesn't matter if I'm in an online playlist or an offline synced one. It suddenly stops playing and I need to force it tio stop from...

bulawebs

Casual Listener

9070 Views

13 replies

5 likes

  • 9070 Views
  • 13 replies
  • 5 likes

Respond to messages on mobile app?

Is it possible to respond to messages using the mobile app? I can respond when using my computer but see no option to reply on my mobile app. Any help would be much appreciated.

Casual Listener

Is it possible to respond to messages using the mobile app?  I can respond when using my computer but see no option to reply on my mobile app.   Any help would be much appreciated.

jmangel

Casual Listener

8505 Views

5 replies

3 likes

  • 8505 Views
  • 5 replies
  • 3 likes

Downloaded the update now I cant open the app

I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.

Visitor

I just now downloaded version 1.6.0.952 and now I cant even open the app. Ivr tried reinstalling it and restsrting my phone but nothing is working.

Eefjewentelteef

Newbie

1599 Views

4 replies

0 likes

cant open app
Crash
crashes
Update
  • 1599 Views
  • 4 replies
  • 0 likes

Tablet android - Only Shuffle Play

I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?

Newbie

I have a Woopad705 tablet, on tablet and pc I choose the song to play but for some reason on my tablet spotify just let me do it on shuffle play. Someone can help me?

Amarro

Community Legend

1759 Views

6 replies

0 likes

  • 1759 Views
  • 6 replies
  • 0 likes

Please help me!!

1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Whenever I browse for songs then tap on about 5 songs ...

Regular

1. Whenever I change the 'Surround Sound' in the Equalizer, the app becomes unresponsive then I have to force stop it in the App Manager. Then when I open it to play a song, there is no audio! 2. Wh...

Daniel

Community Legend

864 Views

3 replies

0 likes

  • 864 Views
  • 3 replies
  • 0 likes

Solved!! Your Music PC to Sony Xperia M2.

I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?

Visitor

I have some music I want to listen to every now and then on my M2 device, how do I copy "Albums" list from PC to the phone?

user-removed

Not applicable

1309 Views

2 replies

0 likes

  • 1309 Views
  • 2 replies
  • 0 likes

Solved!! offline sync has stopped cuz of limited memory

I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory instead of my external 64gb as before. So I could just g...

Casual Listener

I have trouble getting my offline list download. I got a new Xperia z1 compact by warranty after an accident and then suddenly all my offline lists were heading towards the internal 16gb memory inste...

Daniel

Community Legend

1235 Views

4 replies

0 likes

  • 1235 Views
  • 4 replies
  • 0 likes

Spotify App won't play some Albums

I got Spotify yesterday. Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload and St. Anger. From those, only a few songs are playing. Orion a...

Newbie

I got Spotify yesterday.   Every song in my ist does play, except for some of Metallicas Albums. Those are Death Magnetic, Kill'em'All, Ride The Lightning, Master of Puppets, Load, Reload ...

Daniel

Community Legend

1167 Views

2 replies

0 likes

  • 1167 Views
  • 2 replies
  • 0 likes

SD Card Completely Useless After Clearing Data + Cache

After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out that it somehow got mounted as read-only so i moun...

Newbie

After using the clear data and log off button to make some space on my sdcard, the application froze and crashed. After that the sd card wouldn't let me delete/write anything to it. Later i found out...

Daniel

Community Legend

915 Views

1 replies

0 likes

  • 915 Views
  • 1 replies
  • 0 likes

swapped phones

So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.

Newbie

So i swapped my samsung galaxy s3 for a samsung galaxy s5. And when i want to acces my premium account it doesnt want to log me in and it just gives me a free account.

Daniel

Community Legend

1781 Views

1 replies

0 likes

  • 1781 Views
  • 1 replies
  • 0 likes

no sd card

I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work

Newbie

I recently got a new phone and I don't have an SD card and when I try and run spotify it says it can't because of this. I've reinstalled multiple times and even done a reset and it still doesn't work

Daniel

Community Legend

2405 Views

3 replies

0 likes

  • 2405 Views
  • 3 replies
  • 0 likes

Solved!! Unlimited

Hi, I have unlimited on my laptop and now using a tablet< i have adds. Why am I paying $6.99 month. Am I doing something wrong here?

Casual Listener

Hi, I have unlimited on my laptop and now using a tablet< i have adds.      Why am I paying $6.99 month.   Am I doing something wrong here?       &nb...

Daniel

Community Legend

1538 Views

3 replies

0 likes

  • 1538 Views
  • 3 replies
  • 0 likes

Solved!! Black screen on login screen after updating spotify

After the latest update from play store it gives me a black screen when I hit the login button. Then I have to hard reset the phone. I have the same problem with a lot of roms (cm11, miui, paranoidandroid, 4.1, 4.4.3) , that I used for my device (xpe...

Regular

After the latest update from play store it gives me a black screen when I hit the login button. Then I have to hard reset the phone. I have the same problem with a lot of roms (cm11, miui, paranoidan...

jdmachogg

Newbie

10859 Views

9 replies

0 likes

  • 10859 Views
  • 9 replies
  • 0 likes

Cannot get to the Now Playing screen

Sometimes when I am playing music, I have no way of getting to the Now Playing screen. So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only do from the Now Playing screen. Normally there is that bar acr...

Regular

Sometimes when I am playing music, I have no way of getting to the Now Playing screen.   So I can't pause or skip/rewind my music, turn shuffle on or off, or do other things that I can only ...

AdLentis

Regular

11045 Views

10 replies

0 likes

Android
Now playing
  • 11045 Views
  • 10 replies
  • 0 likes