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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375756 Views

541 replies

34 likes

Account
Free
  • 375756 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Solved!! Won't play music

On my LG G2 I have been trying to play music for a while and sometimes I'll get through one song and then it just Will not play Anymore music for me. Like, it says the song is playing but no sound. I have tried many different troubleshooting things a...

Newbie

On my LG G2 I have been trying to play music for a while and sometimes I'll get through one song and then it just Will not play Anymore music for me. Like, it says the song is playing but no sound. I...

MichaelW

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

sharing on facebook not working

Since a week (roughly) i can't use my sony xperia z1 to share songs on facebook. I've already tried un-installing and re-installing both spotify and facebook apps without success. Is this a general problem? For other platforms too? If so what is bein...

Newbie

Since a week (roughly) i can't use my sony xperia z1 to share songs on facebook. I've already tried un-installing and re-installing both spotify and facebook apps without success. Is this a general p...

user-removed

Not applicable

880 Views

5 replies

1 likes

  • 880 Views
  • 5 replies
  • 1 likes

i can not share spotify music

Hi can not share songs from spotify to facebook, my phone is a s5. Message: something went wrong try again.PLEASE HELP !!

Newbie

Hi can not share songs from spotify to facebook, my phone is a s5. Message: something went wrong try again. PLEASE HELP !!

Carina

Community Legend

413 Views

2 replies

1 likes

  • 413 Views
  • 2 replies
  • 1 likes

Some translation issues with the Android app ;)

1. 'Sync over cellular' doesn't make sense. It should be 'Sync over mobile data' 2. Equaliser is spelt incorrectly. Liam

Community Legend

1. 'Sync over cellular' doesn't make sense. It should be 'Sync over mobile data' 2. Equaliser is spelt incorrectly.   Liam

Liam

Community Legend

340 Views

1 replies

1 likes

  • 340 Views
  • 1 replies
  • 1 likes

breaking up

Hi, I use premium on android 4.4.3.The streaming is fine via Bluetooth to my car and speakers both online and offline, however when I lock my phone it breaks up, similarly to radio driving through a tunnel .Is there a fix for this or is it something ...

Newbie

Hi, I use premium on android 4.4.3. The streaming is fine via Bluetooth to my car and speakers both online and offline, however when I lock my phone it breaks up, similarly to radio driving throug...

MichaelW

Community Legend

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is a black screen

I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing appears next to the button, but it doesn't really ...

Regular

I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing...

osaka

Regular

2105 Views

2 replies

0 likes

Blackscreen
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Unable to transfer local files from my computer to my HTC One over my University Wi-Fi.

When I download a song from somewhere else other than Spotify and add it to my Starred playlist that is shared between my phone and computer, it will not download to the phone when both are on my school Wi-Fi network, and remains gray and "unavailabl...

Casual Listener

When I download a song from somewhere else other than Spotify and add it to my Starred playlist that is shared between my phone and computer, it will not download to the phone when both are on my sch...

Peter__

Community Legend

553 Views

4 replies

0 likes

  • 553 Views
  • 4 replies
  • 0 likes

Suggested songs

I signed up for a premium trial and one of my favorite artists only has two songs on spotify. I signed up for a 7 day free trail and I bo longer receive suggested songs similar to that artist which was the best part of the artists page. Now it only p...

Newbie

I signed up for a premium trial and one of my favorite artists only has two songs on spotify. I signed up for a 7 day free trail and I bo longer receive suggested songs similar to that artist which w...

Peter__

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

LG L34C Optimus Fuel

I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month no contract service which has an unlimited talk, tex...

Visitor

I found a rather sweet deal on a new cell phone. First off this phone is for U.S. customers in only selected areas. I purchase this phone through the Straight Talk service which runs month to month n...

jaynelwells

Casual Listener

26545 Views

8 replies

2 likes

  • 26545 Views
  • 8 replies
  • 2 likes

Solved!! Offline list on top?¿?

hi, I remember last year that offline playlist always appeared on top, but now, the lists are sorted offline without distinction other than a green dot. When you are offline, it is very practice that offline playlist are on top. Is it possible? Thank...

Casual Listener

hi, I remember last year that offline playlist always appeared on top, but now, the lists are sorted offline without distinction other than a green dot. When you are offline, it is very practice ...

onlyamd

Casual Listener

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Saved tracks downloading on their own

My saved tracks started downloading for some reason. I only have 2 albums set for offline avaibility yet the rest started to download on their own. I can't seem to 'undownload' them. Toggling offline off or on doesn't help. I'm sure they are already ...

Gig Goer

My saved tracks started downloading for some reason. I only have 2 albums set for offline avaibility yet the rest started to download on their own. I can't seem to 'undownload' them. Toggling offline...

thedeclaimer

Gig Goer

669 Views

2 replies

0 likes

Android
saved albums
saved tracks
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Why can't we sort all songs in a folder?

Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?

Music Fan

Is there any reason for this feature missing? On desktop I almost exclusively choose a folder and sort songs by "Recently Added". Why can't I do this on my phone?

Daniel

Community Legend

602 Views

3 replies

0 likes

  • 602 Views
  • 3 replies
  • 0 likes

Android app dropping tracks in offline mode

ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi. thing is i am having a very annoying problem since. i download songs to my device so i can listen offline, but everyday it is randomly...

Casual Listener

ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi.  thing is i am having a very annoying problem since.  i download songs to...

drakan72

Casual Listener

626 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How do I sync my offline playlists to my sd card?

I bought a 16 gb sd card to store my music on bc it takes up all the space on my phone, but I'm not able transfer the Spotify app to my sd card but I read that you can still have your playlists stored on there. How do I get my offline music onto the ...

Casual Listener

I bought a 16 gb sd card to store my music on bc it takes up all the space on my phone, but I'm not able transfer the Spotify app to my sd card but I read that you can still have your playlists store...

Peter__

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Is Spotify the same on Android and IOS now?

Hi, I am looking at switching from an iPhone 4s to a OnePlus One. Spotify is my most used app besides messaging, calls, and internet. Love it <3. But I am wondering is spotify on android and ios basically the same app, in terms of features?

Newbie

Hi, I am looking at switching from an iPhone 4s to a OnePlus One. Spotify is my most used app besides messaging, calls, and internet. Love it <3. But I am wondering is spotify on android and ios...

Peter__

Community Legend

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Please don't send alerts to my phone that start with 'Lick my **bleep**'

Even if I would like to listen to this song, I would not like this alert to just randomly appear on my phone. I can't think of a single context in which anyone would want this alert to pop up on their phone. I consider this rude and inconsiderate to ...

Casual Listener

Even if I would like to listen to this song, I would not like this alert to just randomly appear on my phone. I can't think of a single context in which anyone would want this alert to pop up on thei...

MichaelW

Community Legend

449 Views

3 replies

0 likes

  • 449 Views
  • 3 replies
  • 0 likes

sharing music to facebook

I have android phone and i cannot share music to facebook. I have a facebook account. Is there an issue with this problem. I can share music through my tablet no problem. Any suggestions please...

Casual Listener

I have android phone and i cannot share music to facebook. I have a facebook account. Is there an issue with this problem. I can share music through my tablet no problem. Any suggestions please...

alfie29

Casual Listener

2984 Views

2 replies

0 likes

  • 2984 Views
  • 2 replies
  • 0 likes

"My music" automatically sync ?

Hi Sorry I'm new and a little bit confused with the "My music" feature. On my desktop, I saved lots of music (by clicking the "plus" sign and the "import" button on album pages). On my mobile, all this music is automatically sync... When I go to "my ...

Newbie

Hi   Sorry I'm new and a little bit confused with the "My music" feature. On my desktop, I saved lots of music (by clicking the "plus" sign and the "import" button on album pages). On my...

Peter__

Community Legend

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes

Downloading music

I have songs on my Samsung 4s, and I want to know if there is a way to put those songs onto my spotify app without using a computer.

Newbie

I have songs on my Samsung 4s, and I want to know if there is a way to put those songs onto my spotify app without using a computer.

Peter__

Community Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

solution for sharing to facebook timeline manually no longer works

A few days ago the "share to facebook" feature of the spotify client stopped working. I get a "something went wrong" error - retries fail too. I tried sharing to the clipboard then posting that to facebook. That also failed. However, changing the URL...

Music Fan

A few days ago the "share to facebook" feature of the spotify client stopped working. I get a "something went wrong" error - retries fail too.   I tried sharing to the clipboard then posting...

Peter__

Community Legend

907 Views

6 replies

0 likes

  • 907 Views
  • 6 replies
  • 0 likes