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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110078 Views

26 replies

3 likes

  • 110078 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221699 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221699 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578016 Views

79 replies

3 likes

  • 578016 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476342 Views

577 replies

40 likes

Account
Free
  • 476342 Views
  • 577 replies
  • 40 likes

Spotify has Stopped Working Message

This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after that nothing loads and soon I get a message saying "...

Newbie

This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after t...

Daniel

Community Legend

1076 Views

5 replies

0 likes

  • 1076 Views
  • 5 replies
  • 0 likes

android songs deleted

I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account on my phone, it prompts me to download premium as if I hav...

Casual Listener

I am a premium user and have playlists dowloaded for offline use on my laptop and android device.  Recently, my android songs and playlists were all deleted and when I log back into my account o...

MichaelW

Community Legend

764 Views

4 replies

0 likes

  • 764 Views
  • 4 replies
  • 0 likes

unable to install spotify on my android phone!

Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone at all... Any Help?

Casual Listener

Hi all   currently live in S-Korea and get my phone from local store. i find im unable to install spotify!     im using premium now but just cant use spotify on my phone...

Daniel

Community Legend

1832 Views

4 replies

0 likes

  • 1832 Views
  • 4 replies
  • 0 likes

"Devices" tab has never worked

I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have... 1. Connected both devices to the same Wi-Fi, opened both apps at the same time, and waited 2. Uninstalled and rein...

Casual Listener

I'm trying to sync songs from my desktop to my LG G3. It has never shown up in the Device tab. It has never synced the songs. I have...   1. Connected both devices to the same Wi-Fi, opened ...

Daniel

Community Legend

824 Views

3 replies

0 likes

  • 824 Views
  • 3 replies
  • 0 likes

Kobo Arc 7 Mobile or Tablet?

I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're not "popular" models. Does anybody here have a Kob...

Music Fan

I'm thinking of getting a kobo arc 7 soon and I've heard strange things about what version spotify decides to use in 7 inch tablets and that often mobile is installed in them, particularly if they're...

Daniel

Community Legend

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

nakisastore `s iPhone

Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all the time. I tried to change password but it didn`t help...

Gig Goer

Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all...

Jordi

Community Legend

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Control Device from desktop possible?

Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basically I want to plug my phone into a mini plug connected to my st...

Newbie

Hello.   I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basical...

Daniel

Community Legend

546 Views

1 replies

1 likes

  • 546 Views
  • 1 replies
  • 1 likes

Samsung Galaxy s5 Spotify resets every 10 seconds

Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds. I have tried undownloading the app, powering off the phone and redownloading the ...

Music Fan

Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds.  I have tried undownloadi...

jmnemonik

Newbie

2445 Views

9 replies

0 likes

  • 2445 Views
  • 9 replies
  • 0 likes

Solved!! How to delete songs from stared playlist

Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way to remove songs from my Starred playlist, I guess I have missed som...

Casual Listener

Hi   What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way ...

Laban66

Casual Listener

1467 Views

3 replies

0 likes

  • 1467 Views
  • 3 replies
  • 0 likes

Solved!! Fire TV - UK user with Premium Subscription - Spotify Connect not working

Hi,I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Both are running iOS 8.1 and have latest Spotify iOS Apps...

Music Fan

Hi, I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Bo...

Perpics

Regular

5074 Views

22 replies

0 likes

fire TV
  • 5074 Views
  • 22 replies
  • 0 likes

Solved!! Taskbar at the bottom disappear after upgrade, also lock screen controls disappear

After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar at the bottom randomly disappears - when bringing down the statu...

Gig Goer

After upgrading to 1.6.0.952 there are issues with three things:   - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar ...

flunknewstead

Gig Goer

2713 Views

2 replies

0 likes

  • 2713 Views
  • 2 replies
  • 0 likes

sometimes songs didn't play sound

Hi, I'm an android user, and when I have extreme audio quality turned on, sometimes when I want to listen a song it starts to play but without sound, and I have to retry like 4 times. How can I solve it?

Casual Listener

Hi, I'm an android user, and when I have extreme audio quality turned on, sometimes when I want to listen a song it starts to play but without sound, and I have to retry like 4 times. How can I solve...

Daniel

Community Legend

1070 Views

5 replies

0 likes

  • 1070 Views
  • 5 replies
  • 0 likes

Android app

Hello! I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole song. I have tried to log out and deleting and redownloading the...

Newbie

Hello!   I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole ...

Daniel

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

volume too low

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to be turned down doesn't matter what quality of music...

Music Fan

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to...

KDbeast42813

Music Fan

2620 Views

7 replies

0 likes

  • 2620 Views
  • 7 replies
  • 0 likes

Release Notes - Spotify for Android (1.6.0)

What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-controlled access to your playlists and save your favourite tracks. Requires Blueto...

Community Legend

  What's new in this version (1.6.0)   New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-con...

kbrooksc

Community Legend

1267 Views

1 replies

0 likes

Android
Release Notes
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  • 1 replies
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NO VEO IMAGENES DE LAS CANCIONES IPHONE 5S

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlos...

Daniel

Community Legend

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

spotify doesnt always auto play when bluetooth connects :/

hi all, when i get into my car spotify only auto plays around 50% of the time Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to my ears could it be a memory/cache issue with spotify? thanks dan p...

Visitor

hi all,   when i get into my car spotify only auto plays around 50% of the time 😕 Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to ...

user-removed

Not applicable

877 Views

4 replies

0 likes

  • 877 Views
  • 4 replies
  • 0 likes

Solved!! Spotify on LG Optimus Elite

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

Newbie

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

Daniel

Community Legend

1427 Views

3 replies

0 likes

  • 1427 Views
  • 3 replies
  • 0 likes

Volume is too low on android spotify

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on the iphone i did not have this issue

Casual Listener

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on th...

Daniel

Community Legend

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Solved!! Issue with offline mode and no internet connection

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switch than it says no internet connection and I can't p...

Casual Listener

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switc...

Daniel

Community Legend

6416 Views

20 replies

3 likes

  • 6416 Views
  • 20 replies
  • 3 likes