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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375642 Views

541 replies

34 likes

Account
Free
  • 375642 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Nvidia Shield Tablet, stops playing after x time

Hi. I have the 16GB Nvidia SHIELD Tablet. Android 4.4.2. Spotify v. 1.5.0.739. All music is offline on the internal storage (not SD card). If I have forgotten some info, Now and then the music stops playing. When I check to see what's going on, the c...

Casual Listener

Hi. I have the 16GB Nvidia SHIELD Tablet. Android 4.4.2. Spotify v. 1.5.0.739.   All music is offline on the internal storage (not SD card).   If I have forgotten some info, &nbsp...

Daniel

Community Legend

1043 Views

3 replies

0 likes

  • 1043 Views
  • 3 replies
  • 0 likes

cant get spotify to work on Samsung g s4

Himy spotify goes in black when it starts. and the only thing i can do is to send a report.have restarted my phone to factory settings.and tryed manny times to reinstall spotifyimergery Norwegian

Newbie

Hi my spotify goes in black when it starts. and the only thing i can do is to send a report. have restarted my phone to factory settings. and tryed manny times to reinstall spotify imergery Nor...

Daniel

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Cant play music on HP slate 7

I can play music fine on my laptop and on my android phone. When I press play on slate 7 it plays one secon then goes to pause. I can link my phone to the slate. The slate will play music on the phone, but the phone is not able to play music on the s...

Newbie

I can play music fine on my laptop and on my android phone. When I press play on slate 7 it plays one secon then goes to pause.  I can link my phone to the slate. The slate will play music o...

Daniel

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Trouble resuming playback after a few hours

Hi there all, When im done listning to spotify i set the playback on pause and close the app. (it doesnt matter if i kill the app or not) Now lets say if im done working and i want to continue listning to spotify it doens't continue were it has left....

Newbie

Hi there all,   When im done listning to spotify i set the playback on pause and close the app. (it doesnt matter if i kill the app or not) Now lets say if im done working and i want to cont...

Daniel

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

When playing an album it randomly switches to one of my radio stations.

Ok, for a few weeks now, whenever I am playing an album on the mobile app it will play a few songs and then randomly switch to a radio station that I was playing previously. Not necessarily the last radio station I was playing but it will pick one of...

Regular

Ok, for a few weeks now, whenever I am playing an album on the mobile app it will play a few songs and then randomly switch to a radio station that I was playing previously.  Not necessarily&nbs...

Daniel

Community Legend

1653 Views

1 replies

1 likes

  • 1653 Views
  • 1 replies
  • 1 likes

application expanding

Why when I download to my samsung s4 sd card does the application get used up, I can see my sd card being used and the app memory is nearly full, so I have 4Gb used on the sd and 4Gb of memory off my phone and now just had to delete cache and re down...

Casual Listener

Why when I download to my samsung s4 sd card does the application get used up, I can see my sd card being used and the app memory is nearly full, so I have 4Gb used on the sd and 4Gb of memory off my...

Daniel

Community Legend

630 Views

5 replies

0 likes

  • 630 Views
  • 5 replies
  • 0 likes

App Equalizer

Hey i´ve got a problem with the in-app equalizer. It doesn´t change the sound of the songs added on the pc to lokal data. Would be glad for help

Newbie

Hey  i´ve got a problem with the in-app equalizer. It doesn´t change the sound of the songs added on the pc to lokal data.  Would be glad for help  

Daniel

Community Legend

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

Radio serch has disappered from Galaxy S5

Pls Help The radio search function has disappeared from the left hand side, it is available in my your music section but limited to what i was listening too before disappearing. I have cleared the cache etc, un-installed/reinstalled 4 times, changed ...

Casual Listener

Pls Help The radio search function has disappeared from the left hand side, it is available in my your music section but limited to what i was listening too before disappearing. I have ...

Daniel

Community Legend

620 Views

6 replies

0 likes

  • 620 Views
  • 6 replies
  • 0 likes

Spotify App Keeps Forceclosing Immediately Upon Opening

I have Spotify Premium, and for the past week or so, Spotify will immediately force close upon opening the app. My main use for Spotify is for my phone, so I haven't been able to listen to any of my music. I've tried this toubleshoot for android with...

Casual Listener

I have Spotify Premium, and for the past week or so, Spotify will immediately force close upon opening the app. My main use for Spotify is for my phone, so I haven't been able to listen to any of my ...

Daniel

Community Legend

2208 Views

5 replies

0 likes

  • 2208 Views
  • 5 replies
  • 0 likes

Playlist wont sync win7 with Sony z3

Hi my Phone wont sync my local playlists with the pc. It worked with my z1, what am i doing wrong

Casual Listener

Hi my Phone wont sync my local playlists with the pc. It worked with my z1, what am i doing wrong 

Daniel

Community Legend

568 Views

3 replies

0 likes

  • 568 Views
  • 3 replies
  • 0 likes

[Q] How to make Spotify default music player on kitkat?

How to make Spotify default music player on kitkat? I wanna use it default browser.

Newbie

How to make Spotify default music player on kitkat? I wanna use it default browser.

Daniel

Community Legend

2348 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

no EQ option on spotify app for HTC M8 ?

I have just switched from an iPhone to HTC M8 and downloaded the spotify app from Google play and I now don't have the equaliser option and my music now sounds poor compared to my iPhone when played through an external speaker. Any ideas ?

Casual Listener

I have just switched from an iPhone to HTC M8 and downloaded the spotify app from Google play and I now don't have the equaliser option and my music now sounds poor compared to my iPhone when played ...

Daniel

Community Legend

3391 Views

3 replies

0 likes

  • 3391 Views
  • 3 replies
  • 0 likes

spotify freezing during playback on Tesco Hudl2

Anyone having problems with Spotify freezing during playback on hudl2? Thanks for any help

Newbie

Anyone having problems with Spotify freezing during playback on hudl2? Thanks for any help

Daniel

Community Legend

1993 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Cache to the SD card

I've played around with trying to get the music cache/music files off the tablet's internal storage and onto the SD card to recover space. Withthout going through the myriad steps of cache clearing, uninstalling, reinstalling, setting to extreme qual...

Regular

I've played around with trying to get the music cache/music files off the tablet's internal storage and onto the SD card to recover space. Withthout going through the myriad steps of cache clearing, ...

Daniel

Community Legend

1265 Views

2 replies

0 likes

  • 1265 Views
  • 2 replies
  • 0 likes

Galaxy s5 not storing music in SD card

Hey I have loaded a 64gb card and my phone internal storage is now out of space cos all premium tracks are downloading to internal memory insured of SD card.. Ideas?

Regular

Hey I have loaded a 64gb card and my phone internal storage is now out of space cos all premium tracks are downloading to internal memory insured of SD card.. Ideas?

Daniel

Community Legend

3573 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How to get best streaming on Free @ 256 kbps Internet?

Hey there. Do you have any suggestions. My brother have now a phone, Trend Plus with Free service of Spotify. On Wifi 100M/5M he gets at home and around it decent 30 Mbps. On computer even 95 Mbps over Ethernet for Web Player. But on mobile phone dat...

Visitor

Hey there.   Do you have any suggestions. My brother have now a phone, Trend Plus with Free service of Spotify. On Wifi 100M/5M he gets at home and around it decent 30 Mbps. On computer even...

Daniel

Community Legend

1503 Views

1 replies

0 likes

  • 1503 Views
  • 1 replies
  • 0 likes

Spotify doesn't work on Boox M96

Hello, Spotify is unavalible for my Boox M96. I guess it's because it uses GLES extension and Boox doesn't have it - it's a eInk display reader so there would be no reason to produce it with such elaborate GPU. Are there any plans to make spotify wor...

Visitor

Hello, Spotify is unavalible for my Boox M96. I guess it's because it uses GLES extension and Boox doesn't have it - it's a eInk display reader so there would be no reason to produce it with such ela...

Daniel

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Solved!! App totally unstable on Android 4.4.2

I have been using Spotify on Android 4.4.2 without incident until recently when the app abruptly became unstable. I receive an "Unfortunately, Spotify has stopped" message when trying to open the app. I have tried a clean install with no luck. Amy he...

Newbie

I have been using Spotify on Android 4.4.2 without incident until recently when the app abruptly became unstable. I receive an "Unfortunately, Spotify has stopped" message when trying to open the a...

MichaelW

Community Legend

992 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! I want to storage my music in SD card

Hello, I would like to storage my music in external memory (micro SD card) of my phone but I cannot find the way to do it. My phone has a limited internal storage and there's not enough space to put all the playlist that I want and I don't want to er...

Casual Listener

Hello, I would like to storage my music in external memory (micro SD card) of my phone but I cannot find the way to do it. My phone has a limited internal storage and there's not enough space to pu...

frangenuine

Casual Listener

813 Views

4 replies

0 likes

  • 813 Views
  • 4 replies
  • 0 likes

When sharing a track from android, friends are linked to the album, not the song

When playing a song on my android (4.4.4) phone, I do the following: 1. click the "..." button next to the title 2. click Share 3. pick Hangouts and the person and send 4. the friend gets a link, e.g., http://open.spotify.com/track/2WRzpLD8qDRrxMXc63...

Newbie

When playing a song on my android (4.4.4) phone, I do the following:   1. click the "..." button next to the title 2. click Share 3. pick Hangouts and the person and send 4. the friend...

jupzzo

Newbie

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes