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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 39554 Views
  • 65 replies
  • 25 likes
  • 39554 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876201 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876201 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26045 Views
  • 4 replies
  • 0 likes
  • 26045 Views
  • 4 replies
  • 0 likes

Solved!! Confused - offline listening

Hi guys, recently I've read this article and it made me a little confused, what do u think bout that? http://www.ecumenicalnews.com/article/spotify-free-mobile-and-tablet-users-can-now-listen-to-free-music-offline-on-the-popular-streaming-service-226...

  • Newbie
  • Hi guys,   recently I've read this article and it made me a little confused, what do u think bout that?   http://www.ecumenicalnews.com/article/spotify-free-mobile-and-tablet-users-...
  • kbrooksc
  • Community Legend
  • 511 Views
  • 2 replies
  • 0 likes
  • 511 Views
  • 2 replies
  • 0 likes

car stereo with Spotify control

Hi. I'm looking for a car stereo that is compatible with my nexus 5 and would allow me to control Spotify through the head unit. Any suggestions? Thanks.

  • Newbie
  • Hi. I'm looking for a car stereo that is compatible with my nexus 5 and would allow me to control Spotify through the head unit. Any suggestions? Thanks.
  • Oregonfire
  • Newbie
  • 13521 Views
  • 1 replies
  • 1 likes
  • 13521 Views
  • 1 replies
  • 1 likes

BUG: missing song covers in offline mode on android

DescriptionI noticed that when I listen in offline mode, some tracks downloaded on my device doesn't have a cover (see attached screenshot). If I go online cover will be updated. But next time when I listen offline some covers are missing again. I wo...

  • Music Fan
  • Description I noticed that when I listen in offline mode, some tracks downloaded on my device doesn't have a cover (see attached screenshot). If I go online cover will be updated. But next time when...
  • 701 Views
  • 0 replies
  • 0 likes
  • 701 Views
  • 0 replies
  • 0 likes

[Android] Transparent Popup issue

hey guys, im not sure if im posting in the right forum so if i am, please move it to the proper one.. just wanted to report a transparent popup for premium upgrades on android L-preview, similar apps had this issue so i know its not really a bug but ...

  • Casual Listener
  • hey guys, im not sure if im posting in the right forum so if i am, please move it to the proper one.. just wanted to report a transparent popup for premium upgrades on android L-preview, similar ap...
  • equiliym
  • Casual Listener
  • 620 Views
  • 6 replies
  • 0 likes
  • 620 Views
  • 6 replies
  • 0 likes

Solved!! Spotify Connect - Android to Android - Trouble selecting active device

Hi everybody. I've just started with Spotify Connect feature. I find it great, but have one problem: I am using and old Android Phone (Motorola XT610, Android 2.3) connected to my home audio equipment. And I am using my actual phone (Samsung S3, Andr...

ScreenshotSpotifyConnect.png
  • Regular
  • Hi everybody. I've just started with Spotify Connect feature. I find it great, but have one problem:   I am using and old Android Phone (Motorola XT610, Android 2.3) connected to my home a...
  • worcester_lad
  • Casual Listener
  • 4986 Views
  • 15 replies
  • 1 likes
  • 4986 Views
  • 15 replies
  • 1 likes

New Android version scroll bar problem on long playlists

Hi Guys, The new android version is a massive improvement, thanks for that! Although one thing that has changed that is a bit niggling is the scroll bar on long playlists. I have a large offline playlist and I like to use the scroll bar on the right ...

  • Visitor
  • Hi Guys,   The new android version is a massive improvement, thanks for that! Although one thing that has changed that is a bit niggling is the scroll bar on long playlists. I have a large o...
  • rmuk
  • Newbie
  • 451 Views
  • 2 replies
  • 1 likes
  • 451 Views
  • 2 replies
  • 1 likes

Ford Sync?

When are we going to see Ford Sync support for Android?

  • Casual Listener
  • When are we going to see Ford Sync support for Android?
  • Pfarm82
  • Newbie
  • 1078 Views
  • 4 replies
  • 1 likes
  • 1078 Views
  • 4 replies
  • 1 likes

So this thing is actually downloading music?

I thought the entire point of spotify premium was to have your music everywhere without downloading music to my phone but this thing just ate up my ENTIRE memory downloading my music. Why did it do that the entire point of spotify is to not do that?W...

  • Regular
  • I thought the entire point of spotify premium was to have your music everywhere without downloading music to my phone but this thing just ate up my ENTIRE memory downloading my music. Why did it do t...
  • whateverplsjust
  • Regular
  • 509 Views
  • 6 replies
  • 0 likes
  • 509 Views
  • 6 replies
  • 0 likes

Problem with loading content after update (1.3.0)

After I updated my spotify to the newest version (1.3.0) the app started to go crazy. First have problems with loading playlists, it's just keeps loading infinitely (screen1). And when it finally does show my playlists (it's hard to get there, usuall...

  • Roadie
  • After I updated my spotify to the newest version (1.3.0) the app started to go crazy. First have problems with loading playlists, it's just keeps loading infinitely (screen1). And when...
  • cloudsmaker
  • Roadie
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

My playlist is acting weird.

All of playlists our fine on my S4 but one of them only loads half the songs. The other half say "Loading...?" when you click the song it says the track was unavailable, I dont know what to do. Ive Restarted the phone, the app deleted the playlist re...

  • Newbie
  • All of playlists our fine on my S4 but one of them only loads half the songs. The other half say "Loading...?"   when you click the song it says the track was unavailable, I dont know what t...
  • Rodrigo
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Solved!! Windows app available offline setting not syncing on android device

I have the spotify app on win 8.1, I set a playlist to be availalbe offline. I open the app on my android device and it does sync the playlist itself but it does not sync the available offline setting and therefore the songs don't download. I have to...

  • Casual Listener
  • I have the spotify app on win 8.1, I set a playlist to be availalbe offline. I open the app on my android device and it does sync the playlist itself but it does not sync the available offline settin...
  • w2trader
  • Casual Listener
  • 504 Views
  • 2 replies
  • 0 likes
  • 504 Views
  • 2 replies
  • 0 likes

Track not available (Huawei ascend Y300)

I've had no problems using my Spotify account on my Huawei ascend Y300 until now. First and foremost, yes, I do have a premium account, so I am entitled to be listening to music on my android phone. Secondly, I've played many of these tracks before w...

  • Music Fan
  • I've had no problems using my Spotify account on my Huawei ascend Y300 until now.   First and foremost, yes, I do have a premium account, so I am entitled to be listening to music on my andr...
  • Daniel
  • Community Legend
  • 552 Views
  • 2 replies
  • 1 likes
  • 552 Views
  • 2 replies
  • 1 likes

Non premium, HTC one user stuck on Harry's add.

Hello, I am stuck on this add, and it will not move to the next song. I have listened to it multiple times, shut off my phone, and even uninstalled and reinstalled the app. It still keeps getting stuck. Any ideas how to fix this?

  • Newbie
  • Hello, I am stuck on this add, and it will not move to the next song. I have listened to it multiple times, shut off my phone, and even uninstalled and reinstalled the app. It still keeps getting st...
  • Daniel
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Spotify stops directly

Hi there! The spotify app on my Samsung Galaxy S4 isn't working for almost 2 weeks. When i press on the spotify icon it immediatly stops and i get the option to press OK or Report. I removed the app over and over again but it wont help! Spotify is wo...

  • Newbie
  • Hi there!   The spotify app on my Samsung Galaxy S4 isn't working for almost 2 weeks. When i press on the spotify icon it immediatly stops and i get the option to press OK or Report. I r...
  • Daniel
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • Samsung galaxy S4
    Spotify not working
    Spotify stops
  • 396 Views
  • 1 replies
  • 0 likes

I paid already but I cant upgrade to premium

我在lg g pro 2使用spotify,充值了預付卡,但在程式內仍不能使用premium功能,my spotify id : kennethfyleung. I paid already but I cant upgrade to premium

  • Regular
  • 我在lg g pro 2使用spotify,充值了預付卡,但在程式內仍不能使用premium功能,my spotify id : kennethfyleung.     I paid already but I cant upgrade to premium
  • Zeaks
  • Regular
  • 741 Views
  • 14 replies
  • 0 likes
  • 741 Views
  • 14 replies
  • 0 likes

Android Canada Issues

I'm not sure if this is an issue with just Canadian users or not. I've paid for premium service, desktop client works fine but the android app switches back to free promting me to upgrade. I need to log out, shut the app down and re-open it, 50% chan...

  • Regular
  • I'm not sure if this is an issue with just Canadian users or not. I've paid for premium service, desktop client works fine but the android app switches back to free promting me to upgrade. I need to ...
  • Zeaks
  • Regular
  • 433 Views
  • 4 replies
  • 0 likes
  • 433 Views
  • 4 replies
  • 0 likes

Ace Hardware advertisement freezes spotify

I've had this happen twice to me just now. An advertisement for Ace Hardware comes up, no sound plays during this ad and it stops at 30/30 seconds. Nothing I do gets music playing again except shutting the app down from recent apps and reopening.

  • Newbie
  • I've had this happen twice to me just now.   An advertisement for Ace Hardware comes up, no sound plays during this ad and it stops at 30/30 seconds.   Nothing I do gets music playi...
  • user-removed
  • Not applicable
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (1.2.0)

Android Release Notes What's new in version 1.2.0 New: Want to use Spotify Connect on any speakers? Plug a phone or tablet into both a charger and your speakers. Log in to the same Spotify account on another device, and use it as a remote. Fictitious...

  • Spotify Legend
  • Android Release Notes What's new in version 1.2.0 New: Want to use Spotify Connect on any speakers? Plug a phone or tablet into both a charger and your speakers. Log in to the same Spotify...
  • Goodman
  • Spotify Legend
  • 1964 Views
  • 5 replies
  • 0 likes
  • 1.2.0
    Android
    Release Notes
  • 1964 Views
  • 5 replies
  • 0 likes

Need Help getting a username instead of facebook login!!!!

I can oinly login using my facebook and i no long have my facebook and its rediculous cnstantly deactivating my facebook. Can someone please help me get a username instead of a FB login.

  • Newbie
  • I can oinly login using my facebook and i no long have my facebook and its rediculous cnstantly deactivating my facebook. Can someone please help me get a username instead of a FB login. 
  • kbrooksc
  • Community Legend
  • 664 Views
  • 1 replies
  • 0 likes
  • 664 Views
  • 1 replies
  • 0 likes

Starred playlist

Hi. Im not sure how, but i managed to star 60-odd songs from a Garage Nation playlist. As it was a mistake i tried to delete them. As i only use android app i had to do this individually. I thought i had emptied the playlist buy it still showed as ho...

  • Visitor
  • Hi. Im not sure how, but i managed to star 60-odd songs from a Garage Nation playlist. As it was a mistake i tried to delete them. As i only use android app i had to do this individually. I thought i...
  • 522 Views
  • 0 replies
  • 0 likes
  • 522 Views
  • 0 replies
  • 0 likes