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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114444 Views

26 replies

4 likes

  • 114444 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230046 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230046 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589062 Views

79 replies

3 likes

  • 589062 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484205 Views

580 replies

42 likes

Account
Free
  • 484205 Views
  • 580 replies
  • 42 likes

Cannot download songs.

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...

Regular

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...

Carina

Community Legend

1381 Views

6 replies

0 likes

internet connection
  • 1381 Views
  • 6 replies
  • 0 likes

"stop download" kills entire playlist

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed from my device. This is not the expected behaviour. I only wanted to sto...

Casual Listener

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed f...

Daniel

Community Legend

1311 Views

3 replies

0 likes

  • 1311 Views
  • 3 replies
  • 0 likes

Spotify no longer working

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Newbie

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Daniel

Community Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Solved!! How do I clean up deleted offline playlists?

Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched for solution on the internet and found some posts, that says it d...

Casual Listener

Hello,   I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched f...

Daniel

Community Legend

1742 Views

5 replies

0 likes

  • 1742 Views
  • 5 replies
  • 0 likes

Solved!! Sync MyMusic(Desktop) with MyCollection(Android)

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the + now it shows it in the app but i don't want to reclick my who...

Visitor

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles.   if i click on the +...

Amarro

Community Legend

881 Views

3 replies

0 likes

  • 881 Views
  • 3 replies
  • 0 likes

Android sync over wifi

Hello! I have a bit of a problem when it comes to syncing; I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer works as a middle man between the routers, giving internet access to m...

Casual Listener

Hello!   I have a bit of a problem when it comes to syncing;   I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer w...

Maverik12345

Newbie

1175 Views

3 replies

0 likes

  • 1175 Views
  • 3 replies
  • 0 likes

discover for android?

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4.4.4 samsung s5.

Visitor

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4...

Daniel

Community Legend

786 Views

3 replies

0 likes

  • 786 Views
  • 3 replies
  • 0 likes

Potential paywall issue with album shuffle for free users...

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums while I am listening. I don't mind the commercials. I u...

Casual Listener

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums whil...

Daniel

Community Legend

868 Views

2 replies

0 likes

  • 868 Views
  • 2 replies
  • 0 likes

General Problems with Android 4.4 KitKat

Hey everyone, i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drains battery rapidly -App makes phone run hot Is there any fix for any of...

Casual Listener

Hey everyone,   i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drain...

Daniel

Community Legend

1831 Views

1 replies

0 likes

  • 1831 Views
  • 1 replies
  • 0 likes

Spotify crashing after start

Hello, every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am using a Galaxy S4 mini.

Casual Listener

Hello,   every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am us...

Daniel

Community Legend

881 Views

3 replies

0 likes

  • 881 Views
  • 3 replies
  • 0 likes

Solved!! Playing music

I just downloaded Spotify on my computer and to my Android phone. This may seem like a stupid question, but how do I play my music on the phone? The shuffle play button comes up, but doesn't play what I have downloaded, it plays songs based on what I...

Casual Listener

I just downloaded Spotify on my computer and to my Android phone.  This may seem like a stupid question, but how do I play my music on the phone?  The shuffle play button comes up, but does...

Amarro

Community Legend

976 Views

3 replies

0 likes

  • 976 Views
  • 3 replies
  • 0 likes

Horrible Glitchy Buzzes while streaming from Nexus 5 via headphone socket

Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple of minutes! It doesn't happen with downloaded track...

Casual Listener

Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple ...

SirSid

Music Fan

1794 Views

8 replies

1 likes

  • 1794 Views
  • 8 replies
  • 1 likes

Own Music doesnt play offline

Hello if I want to listen to my own music offline that I added from the pc, the songs run through but there is no sound. But is my phone connected with a Bluetooth adapter, it works fine.

Casual Listener

Hello   if I want to listen to my own music offline that I added from the pc, the songs run through but there is no sound. But is my phone connected with a Bluetooth adapter, it works fine.&...

149er

Casual Listener

949 Views

4 replies

0 likes

  • 949 Views
  • 4 replies
  • 0 likes

Another Lock screen issue

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the widget has disapeared and I have to unlock the pho...

Music Fan

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the...

leeanded

Music Fan

1097 Views

4 replies

0 likes

  • 1097 Views
  • 4 replies
  • 0 likes

Spotify app downloading, already downloaded songs.

=== START OF TEMPLATE === Description Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about everytime the app is launched when I am on WiFi, it's almost always same s...

Regular

 === START OF TEMPLATE ===   Description Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about ever...

Daniel

Community Legend

2038 Views

1 replies

0 likes

  • 2038 Views
  • 1 replies
  • 0 likes

How to get stared music list back??

I've lost my complete favorites list , I don't know why! How to get back that songs? ?

Visitor

I've lost my complete favorites list , I don't know why! How to get back that songs? ?

Daniel

Community Legend

1173 Views

5 replies

0 likes

  • 1173 Views
  • 5 replies
  • 0 likes

Solved!! Clear play queue

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature! Just cancelled my Premium subscription until the option to clear the queue magically appears.

Newbie

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature!   Just cancelled my Premium subscription until...

Daniel

Community Legend

1001 Views

1 replies

0 likes

  • 1001 Views
  • 1 replies
  • 0 likes

No internet?!?

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Newbie

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Daniel

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Mobile Android Bug?

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit the app, drag down the pull down menu at my home sc...

Regular

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit ...

Daniel

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Spotify force close...

on Dell Venue 8 (android) when tap on search results...

Newbie

on Dell Venue 8 (android) when tap on search results...

Daniel

Community Legend

1505 Views

3 replies

0 likes

  • 1505 Views
  • 3 replies
  • 0 likes