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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118035 Views

27 replies

4 likes

  • 118035 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237578 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237578 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598340 Views

79 replies

3 likes

  • 598340 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490915 Views

581 replies

42 likes

Account
Free
  • 490915 Views
  • 581 replies
  • 42 likes

android internet off line problem fixed

Add a new apn to fix the problem:http://support.t-mobile.com/docs/DOC-10361#networkIt works. Good luck!

Casual Listener

Add a new apn to fix the problem: http://support.t-mobile.com/docs/DOC-10361#network It works. Good luck!

Daniel

Community Legend

528 Views

1 replies

1 likes

  • 528 Views
  • 1 replies
  • 1 likes

Solved!! Spotify turns into a zombie state when connected to my car for to long.

I followed following instructions: http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 (here is the template:) === START OF TEMPLATE === DescriptionPlease describe the problem When I listen to spotify on my cellph...

Regular

I followed following instructions:   http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082   (here is the template:)   === START OF TEMPL...

bamboomy

Regular

1608 Views

2 replies

0 likes

  • 1608 Views
  • 2 replies
  • 0 likes

When clicking on a song, nothing happens

Hi there, I just installed Spotify app on my adroid phone and when I click on a desired song, I can see that nothing happens. Only shuffle play is available. Then I upgraded to a premium 7-day trial and now the songs will play when I click on them. D...

Newbie

Hi there, I just installed Spotify app on my adroid phone and when I click on a desired song, I can see that nothing happens. Only shuffle play is available.   Then I upgraded to a premium 7...

Amarro

Community Legend

2126 Views

1 replies

0 likes

  • 2126 Views
  • 1 replies
  • 0 likes

Solved!! Samsung phone not syncing whatsoever to laptop

I have a Samsung Galaxly S4 and a MacBook Air and both are on the same network and online but they do not sync whatsoever. I make a change on my phone and nothing happens on my laptop and vise versa, and newly added local files from the past four to ...

Regular

I have a Samsung Galaxly S4 and a MacBook Air and both are on the same network and online but they do not sync whatsoever. I make a change on my phone and nothing happens on my laptop and vise versa,...

BlueMilotic

Regular

1048 Views

3 replies

0 likes

  • 1048 Views
  • 3 replies
  • 0 likes

Spotify Connect - Naming computer

I'm using Spotify Connect on my Android phone with my MacBook Air. The name of the Macbook is showing up as a long string of numbers and letters, not as the name of the computer. Any idea how to change this?

Regular

I'm using Spotify Connect on my Android phone with my MacBook Air. The name of the Macbook is showing up as a long string of numbers and letters, not as the name of the computer. Any idea how to chan...

GSJG

Regular

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes

"No internet connection"

I log in to Spotify. Try to listen to radio. "no internet connection. "Offline Playlist still works. Restart phone. Repeat. Same issue. Uninstall/reinstall. Repeat. Same issue. Gmail, Facebook, etc. still work. HTC one m8. Android 4.4.4.T-mobile. Unl...

Casual Listener

I log in to Spotify. Try to listen to radio. "no internet connection. " Offline Playlist still works. Restart phone. Repeat. Same issue. Uninstall/reinstall. Repeat. Same issue. Gmail, F...

DylanCristy

Regular

934 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

[BUG]Adding to play queue when using connect

Someone has mentioned that queuing more than one track when using connect only adds one track to the queue. I have seen this myself today. Note 3 running android 4.4.2 and spotify 1.1.2.453 with pioneer speaker SMA1. Steps to reproduce: Play an album...

Community Legend

Someone has mentioned that queuing more than one track when using connect only adds one track to the queue. I have seen this myself today.   Note 3 running android 4.4.2 and spotify 1.1.2.45...

indieN8

Regular

1142 Views

1 replies

0 likes

  • 1142 Views
  • 1 replies
  • 0 likes

activity feed only shows MY activity in Android

I have spotify free on my Samsung Galaxy but the activity tab only shows my own activity?? Should it show my friends activity ?

Visitor

I have spotify free on my Samsung Galaxy but the activity tab only shows my own activity??   Should it show my friends activity ?

user-removed

Not applicable

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
  • 0 likes

Solved!! Sound level inconsistent. (Galaxy S4)

Whenever I play a song on spotify the sound starts very low. This means that I have to up the level considerably to even hear the sound. Then, after about 30-90 seconds the sound jumps to normal levels again. This is very annoying plus it hurts me ea...

Casual Listener

Whenever I play a song on spotify the sound starts very low. This means that I have to up the level considerably to even hear the sound.      Then, after about 30-90 seconds the ...

AlibabaUK

Regular

10026 Views

7 replies

1 likes

  • 10026 Views
  • 7 replies
  • 1 likes

Solved!! Audio Effects>Bass Boost greyed out on Google Nexus 7, 2nd generation, running Android 4.3.1

Am a new user, just running the 30 day free trial of Premium. Have read the troubleshooting posts, tried uninstall (but could not find the referenced folder anywhere on device following uninstall), reinstalled, but still the Bass Boost slider on the ...

Casual Listener

Am a new user, just running the 30 day free trial of Premium.   Have read the troubleshooting posts, tried uninstall (but could not find the referenced folder anywhere on device following un...

bobgure

Newbie

22713 Views

8 replies

1 likes

  • 22713 Views
  • 8 replies
  • 1 likes

Solved!! Can't Sync Local Files

Hey Spotify-Community, I know I'm not the first with this problem but every solution that helped the other people didn't worked for me. My Device: Moto G 2nd Generation, Spotify Version 1.7.0.830 I tried to sync some local files but it didn't work. N...

Casual Listener

Hey Spotify-Community,   I know I'm not the first with this problem but every solution that helped the other people didn't worked for me.   My Device: Moto G 2nd Generation, Spotify...

Daniel

Community Legend

1156 Views

5 replies

0 likes

  • 1156 Views
  • 5 replies
  • 0 likes

Shuffle all music on android?

I have hundreds of saved songs under "Your Music". When I go into the SONGS category and click SHUFFLE PLAY, it only picks about 30-35 songs to play. I just want to shuffle the entire saved music libarary.

Casual Listener

I have hundreds of saved songs under "Your Music".  When I go into the SONGS category and click SHUFFLE PLAY, it only picks about 30-35 songs to play.  I just want to shuffle the entire sav...

Carina

Community Legend

1764 Views

5 replies

0 likes

  • 1764 Views
  • 5 replies
  • 0 likes

Spotify on Galaxy G3: Offline music - stop auto download, how to organize, delete

Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not sure how), very slow - it took overnight to down load...

Newbie

Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not su...

Daniel

Community Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Solved!! Tablet Mode on Nexus 7 - 2013 model

I'm looking to buy the 2013 model of the Nexus 7. Can someone confirm if Spotify tablet mode works on it (not rooted)? Thanks. --Greg

Regular

I'm looking to buy the 2013 model of the Nexus 7.  Can someone confirm if Spotify tablet mode works on it (not rooted)?  Thanks.   --Greg

gkurr

Regular

1033 Views

2 replies

0 likes

  • 1033 Views
  • 2 replies
  • 0 likes

own mp3 songs - no transitions?

hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work with my own synchronized mp3 songs. please help! tha...

Visitor

hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work w...

Carina

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Connection issues on my Samsung Galaxy S4

Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany) Hello, I am using Spotify mainly outside. On my way to work etc.. I have observed that Spotify has huge problems with...

Casual Listener

Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany)   Hello,   I am using Spotify mainly out...

Ferhat

Casual Listener

1004 Views

2 replies

0 likes

  • 1004 Views
  • 2 replies
  • 0 likes

New Android app very sluggish streaming and unresponsive

I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If there is any network issue, the app becomes unrespon...

Regular

I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If t...

Daniel

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Testing required (volume bug?) Android

Hello Spotify community, He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify and Google Play Music in Android on my Nexus 5. For months I've...

Regular

Hello Spotify community,   He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify a...

rjhsteel2001

Regular

936 Views

5 replies

0 likes

  • 936 Views
  • 5 replies
  • 0 likes

Solved!! Android App won't play - pauses all tracks

A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for streaming and offline tracks. Here's what I've done so f...

Regular

A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for strea...

heybatter

Regular

2592 Views

7 replies

0 likes

  • 2592 Views
  • 7 replies
  • 0 likes

WARNING! Spotify connect is not free!

Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all. Did you know it uses a lot of data on your mobile as we...

Gig Goer

Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all....

Carina

Community Legend

3581 Views

13 replies

0 likes

  • 3581 Views
  • 13 replies
  • 0 likes