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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194091 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194091 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535308 Views

78 replies

3 likes

  • 535308 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438552 Views

565 replies

37 likes

Account
Free
  • 438552 Views
  • 565 replies
  • 37 likes

Android app

Hello! I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole song. I have tried to log out and deleting and redownloading the...

Newbie

Hello!   I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole ...

Daniel

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

volume too low

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to be turned down doesn't matter what quality of music...

Music Fan

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to...

KDbeast42813

Music Fan

2417 Views

7 replies

0 likes

  • 2417 Views
  • 7 replies
  • 0 likes

Release Notes - Spotify for Android (1.6.0)

What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-controlled access to your playlists and save your favourite tracks. Requires Blueto...

Community Legend

  What's new in this version (1.6.0)   New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-con...

kbrooksc

Community Legend

1211 Views

1 replies

0 likes

Android
Release Notes
  • 1211 Views
  • 1 replies
  • 0 likes

NO VEO IMAGENES DE LAS CANCIONES IPHONE 5S

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlos...

Daniel

Community Legend

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

spotify doesnt always auto play when bluetooth connects :/

hi all, when i get into my car spotify only auto plays around 50% of the time Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to my ears could it be a memory/cache issue with spotify? thanks dan p...

Visitor

hi all,   when i get into my car spotify only auto plays around 50% of the time 😕 Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to ...

user-removed

Not applicable

795 Views

4 replies

0 likes

  • 795 Views
  • 4 replies
  • 0 likes

Solved!! Spotify on LG Optimus Elite

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

Newbie

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

Daniel

Community Legend

1307 Views

3 replies

0 likes

  • 1307 Views
  • 3 replies
  • 0 likes

Volume is too low on android spotify

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on the iphone i did not have this issue

Casual Listener

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on th...

Daniel

Community Legend

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Solved!! Issue with offline mode and no internet connection

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switch than it says no internet connection and I can't p...

Casual Listener

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switc...

Daniel

Community Legend

5987 Views

20 replies

3 likes

  • 5987 Views
  • 20 replies
  • 3 likes

Songs are saved on BOTH Internal and SD card

Hi, I'm using a fresh 32gb external card and 16GB internal. The problem is the songs are saved on BOTH internal and SD card. I have tried deleting caches, re-installing spotify, clearing date and all that. I can assure that the 0.1GB is the songs fro...

Casual Listener

Hi,    I'm using a fresh 32gb external card and 16GB internal.  The problem is the songs are saved on BOTH internal and SD card.  I have tried deleting caches, re-installing s...

Daniel

Community Legend

849 Views

4 replies

0 likes

  • 849 Views
  • 4 replies
  • 0 likes

Spotify player pauses music immediately??

*Warning, really bad english!!* Spotify has always worked perfectly for me, but suddenly, one day this just happened. I try to play my music but it immediately pauses. I try to press it several times, but it still won't work. I have tried to play it ...

Casual Listener

*Warning, really bad english!!*   Spotify has always worked perfectly for me, but suddenly, one day this just happened. I try to play my music but it immediately pauses. I try to press it se...

Daniel

Community Legend

1323 Views

3 replies

0 likes

  • 1323 Views
  • 3 replies
  • 0 likes

Spotify doesn't show my albums and songs anymore

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs are gone. This didn't happen to me the first time. Usually I...

Regular

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs ar...

Daniel

Community Legend

1681 Views

1 replies

0 likes

  • 1681 Views
  • 1 replies
  • 0 likes

Solved!! playlist only play's in shuffle mode

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode. Why is that? I just want select a song from a list without hear every song from the album first:( pleaseee help

Casual Listener

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode.    Why is that? I just want select a song from a...

jaimyf

Casual Listener

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Spotify Connect doesnt find Speaker

Hi! I'm testing the free month at the moment and wanted to use Spotify Connect with my iTeufel Air Blue Speaker. Unfortunately Connect doesnt seem to find it in the App. I am using a Samsung Galaxy S3 with the newest Android version. My speaker is co...

Casual Listener

Hi!   I'm testing the free month at the moment and wanted to use Spotify Connect with my iTeufel Air Blue Speaker. Unfortunately Connect doesnt seem to find it in the App. I am using a Samsu...

Crimsonmirk

Casual Listener

1059 Views

5 replies

0 likes

  • 1059 Views
  • 5 replies
  • 0 likes

Premium Account

So I just upgraded to premium after my account was on free for a couple months, but once i upgraded, it worked for a minute let me click on a song, but after a couple minutes went by, it wouldn't work anymore. But they are available offline, but won'...

Casual Listener

So I just upgraded to premium after my account was on free for a couple months, but once i upgraded, it worked for a minute let me click on a song, but after a couple minutes went by, it wouldn't wor...

Noahboa98

Casual Listener

1116 Views

6 replies

0 likes

  • 1116 Views
  • 6 replies
  • 0 likes

Unable to navigate using my Roku remote

I tried to use Spotify on my Roku last night after having been away for a few days. To my dismay, I found that I am now unable to navigate using my Roku remote. One light touch and I'm rushed up or down a list multiple levels, almost always past any ...

Casual Listener

I tried to use Spotify on my Roku last night after having been away for a few days.  To my dismay, I found that I am now unable to navigate using my Roku remote.  One light touch and I'm ru...

Daniel

Community Legend

823 Views

2 replies

0 likes

  • 823 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for Android (1.5.0)

What's new in this version (1.5.0) New: More intuitive sidebar navigation. New: “Offers” section on Artist pages. New: Spotify can now speak Swedish and Québécois. Fictitious: This app is wearing a leopard-print onesy.

Spotify Legend

  What's new in this version (1.5.0)   New: More intuitive sidebar navigation. New: “Offers” section on Artist pages. New: Spotify can now speak Swedish and Québécois. Fictiti...

Goodman

Spotify Legend

4048 Views

6 replies

2 likes

Android
  • 4048 Views
  • 6 replies
  • 2 likes

Solved!! Spotify Connect Stop Finding My Speakers

I have two pioneer SMA speakers. I had them each working fine with Spotify connect. I then updated my password and chagned my credit card for billing. Whne I next went to play songs and the speakers, they no longer show up on the list of devices. Is ...

Casual Listener

I have two pioneer SMA speakers.  I had them each working fine with Spotify connect.  I then updated my password and chagned my credit card for billing.  Whne I next went to play ...

cnd

Casual Listener

3156 Views

3 replies

0 likes

  • 3156 Views
  • 3 replies
  • 0 likes

Solved!! Spotify mobile version not working after reinstall

Hello, I re-installled the Spotify app on my rather old phone (Samsung Galaxy Ace). Before the re-install, everything worked perfectly. After the re-install, the Play Store said that my phone does not meet the requirements for the new Spotify app. Is...

Visitor

Hello,   I re-installled the Spotify app on my rather old phone (Samsung Galaxy Ace). Before the re-install, everything worked perfectly. After the re-install, the Play Store said that my ph...

Daniel

Community Legend

1034 Views

2 replies

0 likes

  • 1034 Views
  • 2 replies
  • 0 likes

Solved!! Bought a Gift Card and Redeemed it but my account will not become premium.

When I attempt to become Premium by choosing the upgrade option, which I have already payed for, when I try to confirm upgrade it tells me that I have no added a payment option yet, but the whole point of a gift card was to avoid getting wrapped up i...

Regular

When I attempt to become Premium by choosing the upgrade option, which I have already payed for, when I try to confirm upgrade it tells me that I have no added a payment option yet, but the whole poi...

Emo_Hobo

Regular

1255 Views

4 replies

0 likes

  • 1255 Views
  • 4 replies
  • 0 likes

Solved!! connect

I want to delete one of my connect devices but ı couldn't find where can i delete.

Casual Listener

I want to delete one of my connect devices but ı couldn't find where can i delete.

Amarro

Community Legend

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes