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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6853 Views

0 replies

7 likes

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Solved!! Offline mode

I have an HTC One m8 at&t and when everyday the days till I need to go offline decrease even though I am online most of the time, Android version 4.4.2

Gig Goer

I have an HTC One m8 at&t and when everyday the days till I need to go offline decrease even though I am online most of the time, Android version 4.4.2

cpatrick08

Gig Goer

3653 Views

12 replies

0 likes

Android
HTC One m8
Offline version
  • 3653 Views
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Deleted songs from playlist

I added a song a few weeks ago and as of a few days I tried listening to it and I can't find it both on my Galaxy S3 and my iMac. Ive tried reserching it but it wont show up please help.

Newbie

I added a song a few weeks ago and as of a few days I tried listening to it and I can't find it both on my Galaxy S3 and my iMac. Ive tried reserching it but it wont show up please help.

Joe

Community Legend

283 Views

1 replies

0 likes

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Why does Spotify refuse to answer reasons for app permissions?

This issue was previously raised here, to no avail: http://community.spotify.com/t5/Help-Android/App-Permissions-Remote-Number-and-Wi-Fi-Devices/m-p/807313#M29417 And here's how Android Central describes the other permission that I believe was added ...

Roadie

This issue was previously raised here, to no avail: http://community.spotify.com/t5/Help-Android/App-Permissions-Remote-Number-and-Wi-Fi-Devices/m-p/807313#M29417   And here's how Andro...

Andrews32

Roadie

2499 Views

4 replies

0 likes

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My offline musics dont play when offline

Any one had this problem too? I have three offline playlists in my device and i got online everyday to update anything if needed. The point is that even with that, sometimes, when i try to listen to my offline musics, i receive the message saying tha...

Casual Listener

Any one had this problem too?   I have three offline playlists in my device and i got online everyday to update anything if needed.    The point is that even with that, sometim...

Joe

Community Legend

502 Views

3 replies

0 likes

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I can´t download

Hello. I have to add Spotify again and now I can`t download my playlist anymore? I am premium customer and I use anroid phone (Samsung). I want to listen my playlist offline mode also because there are many places where my Internet connection doesn´t...

Casual Listener

Hello. I have to add Spotify again and now I can`t download my playlist anymore? I am premium customer and I use anroid phone (Samsung). I want to listen my playlist offline mode also because there a...

Joe

Community Legend

391 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Unable to undownload album?

I accidentaly downloaded a full Cher and I can't get rid of it? It's still there even though I hit undownload, it's taking up my memore and now I can't get any more music offline..... please help!

Casual Listener

I accidentaly downloaded a full Cher  and I can't get rid of it? It's still there even though I hit undownload, it's taking up my memore and now I can't get any more music offline..... please he...

Joe

Community Legend

895 Views

3 replies

0 likes

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Title not available on restarting spotify

Hello! Since the last two updates I'm facing the following issue when using Spotify in offline mode. I'm using Spotify on my mobile mainly to listen to offline albums and playlists on my commute from home to work and back again using a bluetooth conn...

Casual Listener

Hello!   Since the last two updates I'm facing the following issue when using Spotify in offline mode.   I'm using Spotify on my mobile mainly to listen to offline albums and playli...

Joe

Community Legend

1023 Views

5 replies

0 likes

Android
bug
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My problem is that I can't select the song I want to listen to. I don't know what the problem is.

I can't select the song I want to listen to. All I can do is press shuffle and hope that it plays the one I want to listen to. I would try to delete it and install it again, but judging from other posts like this one, it doesn't work. I have and Andr...

Newbie

I can't select the song I want to listen to. All I can do is press shuffle and hope that it plays the one I want to listen to. I would try to delete it and install it again, but judging from other po...

Joe

Community Legend

451 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Crashing

Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsung Galaxy S5 with android version 4.4.2. Any ideas ...

Newbie

Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsu...

Joe

Community Legend

964 Views

1 replies

0 likes

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Spotify Connect: Android <> Mac cannot find each other

I have Spotify running on my Android phone and my MacBook Pro, both on the latest version. My Android device does not show my Mac (or any other devices) under the Connect tab. I have a Premium account and both devices are connected to the same Wi-Fi ...

Newbie

I have Spotify running on my Android phone and my MacBook Pro, both on the latest version.  My Android device does not show my Mac (or any other devices) under the Connect tab.     ...

Joe

Community Legend

912 Views

1 replies

0 likes

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random Songs play but no sound and wont continue. I HAVE CHECKED VOLUME

I´m premium userHow do I fix the songs?And why does my playlist undownload?I have Downloaded the songs and Random songs plays but no sound. I cant fastforward or back in the songs, they just reset to 0.00 and keep playing until its done, After the so...

Newbie

I´m premium user How do I fix the songs? And why does my playlist undownload? I have Downloaded the songs  and Random  songs plays but no sound. I cant fastforward or back in the son...

RfurSwipe

Casual Listener

3141 Views

12 replies

1 likes

Bug Playlist
Bugged songs
Why does playlist undownload.
  • 3141 Views
  • 12 replies
  • 1 likes

memory full

I have the free trial and im trying to sync my playlist today coz i added some songs on my playlist but it says my memory is full but i checked my ram and rom and sd memory is not full i need help if we can transfer files and if yes how..

Casual Listener

I have the free trial and im trying to sync my playlist today coz i added some songs on my playlist but it says my memory is full but i checked my ram and rom and sd memory is not full i need help if...

Joe

Community Legend

835 Views

3 replies

0 likes

Windows
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Constant message saying unable to sync as no available space on device

Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with no change. Spare capacity of 8.2Gb. Please help be...

Newbie

Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with...

Joe

Community Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

2 Android devices have stuttering playback on WIFI when screen is off

I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" the wifi power when idling, and my signal at the time...

Regular

I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" th...

marriedgeek

Regular

895 Views

2 replies

0 likes

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Solved!! Facebook

Is it possible to Stop using Facebook with Spotify and if so how to do so

Casual Listener

Is it possible to Stop using Facebook with Spotify and if so how to do so

Joe

Community Legend

820 Views

1 replies

0 likes

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Local files from computer will not sync

Hello, After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloaded, but now nothing is working. I have checked my firewall se...

Casual Listener

Hello,   After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloa...

Joe

Community Legend

336 Views

2 replies

0 likes

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  • 2 replies
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Only play in shuffle mode with android tablet

Hello, as I wrote in Subject I've tried to install Spotify on my android tablet (model mid-A13 with 4.0.4 version) but I can only play in shuffle mode... on Spotify website is written that I could play the songs I like, maybe I've made something wron...

Casual Listener

Hello,   as I wrote in Subject I've tried to install Spotify on my android tablet (model mid-A13 with 4.0.4 version) but I can only play in shuffle mode... on  Spotify website is writte...

isaackvladimir

Newbie

4215 Views

10 replies

1 likes

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Cannot log in from any device

I get "you appear to be trying to login to spotify from a different country" when I try to login from my tablet. On my phone I see the normal screen for half a second and are thrown back out without any error message. When I try to login to the web p...

Casual Listener

I get "you appear to be trying to login to spotify from a different country" when I try to login from my tablet. On my phone I see the normal screen for half a second and are thrown back out without ...

Peter__

Community Legend

589 Views

5 replies

0 likes

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Songs playing, no sound.

I have a Galaxy Note 3. After about an hour of playing spotify, it will suddenly stop playing. I then have to restart the telephone before it works again. It also stops when I skip or rewind/ forward tracks, but even sooner. Song is still playing but...

Regular

I have a Galaxy Note 3. After about an hour of playing spotify, it will suddenly stop playing. I then have to restart the telephone before it works again. It also stops when I skip or rewind/ forward...

Joe

Community Legend

895 Views

14 replies

0 likes

  • 895 Views
  • 14 replies
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Solved!! show offline content without having to enable offline mode

I know this was in one of the previuse versions of the mobile app, but I cant seem to find it anymore. Sometimes I just want to listin to all the music I downloded and not all my saved music, so I do not have to use my phones data while im not on wi-...

Music Fan

I know this was in one of the previuse versions of the mobile app, but I cant seem to find it anymore. Sometimes I just want to listin to all the music I downloded and not all my saved music, so I do...

Joe

Community Legend

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes