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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375428 Views

541 replies

34 likes

Account
Free
  • 375428 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Bluetooth volume bug

I'm having an issue with the Spotify app for Android. I recently tried connecting to a pair of Nocs airplay speakers (over airplay) and everything worked fine (including volume control). After syncing to the same speakers over bluetooth however, the ...

Regular

I'm having an issue with the Spotify app for Android.   I recently tried connecting to a pair of Nocs airplay speakers (over airplay) and everything worked fine (including volume control). A...

flabberghastly

Regular

3145 Views

10 replies

0 likes

bluetooth
volume
Volume Button
  • 3145 Views
  • 10 replies
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Spotify constantly crashes on my Droid RAZR M?

For about a month the spotify app wouldn't open, and I came on this website and found a solution to the problem but after a few days the app crashed and wouldn't open again. It is really frustrating because I have sent numerous reports already but no...

Casual Listener

For about a month the spotify app wouldn't open, and I came on this website and found a solution to the problem but after a few days the app crashed and wouldn't open again. It is really frustrating ...

Daniel

Community Legend

1033 Views

7 replies

1 likes

  • 1033 Views
  • 7 replies
  • 1 likes

For each song previously "starred", the related album and artist has been added in "Your Music"

Hi, Since yesterday, for each song previously "starred", the related album and artist has been added in "Your Music" without any action from me. It created a huge mess in my library. I have a premium account since 3/4 years. How can I correct that? T...

Newbie

Hi,    Since yesterday, for each song previously "starred", the related album and artist has been added in "Your Music" without any action from me. It created a huge mess in my librar...

Daniel

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Music offline in Android

Hi, I have a premiun account with Spotify because basically I want to listen music offline in my cellphone. I have successfully downloaded playlist to my laptop and I can listen there ok with quality in offline mode. So after that I synced with my ce...

Newbie

Hi, I have a premiun account with Spotify because basically I want to listen music offline in my cellphone.   I have successfully downloaded playlist to my laptop and I can listen there ok w...

Daniel

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Leider wurde Spotify beendet. - Seit 4 Tagen geht nichts mehr.

Seit 4 Tagen kann ich keine Musik mehr hören denn sobald ich die Spotify App öffne kommt "Leider wurde Spotify beendet.". Das Daten und Cache Löschen brachte nichts sowie auch die Deinstalltion mit anschließender neu Installation nicht. Problem bleib...

Newbie

Seit 4 Tagen kann ich keine Musik mehr hören denn sobald ich die Spotify App öffne kommt "Leider wurde Spotify beendet.". Das Daten und Cache Löschen brachte nichts sowie auch die Deinstalltion mit a...

MichaelW

Community Legend

2728 Views

1 replies

1 likes

  • 2728 Views
  • 1 replies
  • 1 likes

Solved!! premium question..

Hi thereIf I upgrade to Spotify Premium can two devices use one account at the same time? Because I'm seeing with Spotify free you cannot use one account at the same time on two devices my dad and I tried to play at same time but it just kept on paus...

Casual Listener

Hi there If I upgrade to Spotify Premium can two devices use one account at the same time? Because I'm seeing with Spotify free you cannot use one account at the same time on two devices my dad and ...

Daniel

Community Legend

582 Views

4 replies

0 likes

  • 582 Views
  • 4 replies
  • 0 likes

synchronising downloaded music to spotify & Android

I keep trying to upload music that I have on my laptop to spotify. It works, but when I want to play the songs on my phone it says that it's "not available". What do I need to do? I do have paid Spotify.

Newbie

I keep trying to upload music that I have on my laptop to spotify. It works, but when I want to play the songs on my phone it says that it's "not available". What do I need to do? I do have paid Spot...

Daniel

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

changed the country where I live, can't login

I used Spotify while I was visiting Australia, now that I'm back in Italy the app says I logged in in a different country and can't login. So I can't use the app itself, do you know any solution?

Visitor

I used Spotify while I was visiting Australia, now that I'm back in Italy the app says I logged in in a different country and can't login. So I can't use the app itself, do you know any solution? &...

MichaelW

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Probleme mit Lokaler Musik

Ich habe folgendes Problem: Wenn ich online Songs abspielen will welche ich mal auf meiner Speicherkarte HATTE stürzt die App immer ab. Und unter Lokale Dateien wird die Musik die von mir schon längst gelöscht wurde noch immer angezeigt. Weiß einer w...

Newbie

Ich habe folgendes Problem: Wenn ich online Songs abspielen will welche ich mal auf meiner Speicherkarte HATTE stürzt die App immer ab. Und unter Lokale Dateien wird die Musik die von mir schon längs...

Zetti50216

Newbie

2412 Views

4 replies

0 likes

  • 2412 Views
  • 4 replies
  • 0 likes

My saved music has been deleted?

Okay i was listening to some music and i have about 1000 songs saved to my music, then one day i deleted like 4 albums and i went back to check and they had all gone. This is really annoying for me because all i use to listen to music is just shuffle...

Newbie

Okay i was listening to some music and i have about 1000 songs saved to my music, then one day i deleted like 4 albums and i went back to check and they had all gone. This is really annoying for me b...

user-removed

Not applicable

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

Spotify struggles to detect my SD card

Hi, I've been trying to get Spotify to work on my phone but it seems to struggle to see my SD card. After loggingin in, the app states that there isn't enough space on my device. I then click on one of my playlists and ask for it to be downloaded. It...

Music Fan

Hi,   I've been trying to get Spotify to work on my phone but it seems to struggle to see my SD card. After loggingin in, the app states that there isn't enough space on my device. I then cl...

Daniel

Community Legend

1471 Views

11 replies

0 likes

  • 1471 Views
  • 11 replies
  • 0 likes

Solved!! Music randomly stop playing

Hey, Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern, no matter if im streaming or listetning offline with or without headphones or via bluetooth. i did clean uninstall but the pro...

Regular

Hey,   Since about 1 week im experiancing strange problem. After about 1min10 sec song is beeing paused. There is no pattern,  no matter if im streaming or listetning offline with or wi...

Daniel

Community Legend

1369 Views

10 replies

0 likes

  • 1369 Views
  • 10 replies
  • 0 likes

[bug] The application shows only artists or albums that i've saved.

Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for the ones i've saved albums but not all the artists t...

Music Fan

Hi all, it's just the second time that i open the spotify application on my lg2x and on "my music" menu page the tabs "album" "artists" etc. shows only the albums that i've saved or the artists for...

Daniel

Community Legend

466 Views

3 replies

0 likes

  • 466 Views
  • 3 replies
  • 0 likes

LG G watch 4.4W.2 update breaks spotify :(

Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?

Newbie

Spotify worked just fine before the update, now the previous/next controls do nothing any more. Not even the new volume control works, any one else find this?

user-removed

Not applicable

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

no more room on my device

my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card however spotify will not attach to my sd card and no mat...

Newbie

my samsung galaxy s4 continues to give me the no more room on your device notice when i am trying to complete my playlist download i have lots of memory left on my device and tons on my sd card howev...

Daniel

Community Legend

411 Views

2 replies

0 likes

  • 411 Views
  • 2 replies
  • 0 likes

Solved!! Local files unavailable

I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files? I've tried connecting both to the same wifi connection, I've tr...

Casual Listener

I'm a premium member and have tried troubleshooting for hours now. Why in god's name can't I just download the playlists from my computer to my app on my phone when they are local files?   I...

rolloveryp

Newbie

3600 Views

9 replies

0 likes

  • 3600 Views
  • 9 replies
  • 0 likes

New device - songs missing

I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscription? Is there some "sync this device with your s...

Visitor

I just got a new phone, and installed- and logged onto Spotify with my Premium account, and all my playlists are missing. Should this information, albeit not downloaded, be transferred with my subscr...

Daniel

Community Legend

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Spotify Smartfone Android

Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich machen um mehr Songs in meine offlineliste zu speichern un...

Newbie

Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich mac...

Carina

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Android spotify app

hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting my phone doesnt work en switching it on and off neither. I've got an samsung g...

Newbie

hey guys , i've got a question.   Since 1 or 2 months my spotify app stopped working .  If  i try to launch it simply gives a notification: spotify stopped working. Restarting ...

Daniel

Community Legend

581 Views

3 replies

0 likes

  • 581 Views
  • 3 replies
  • 0 likes

Solved!! Pioneer speaker not showing on my Sony Z3C

hi guys, I searched and could not find anything about my problem. We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using our iPhones. I recently bought a Sony Z3 Compact and love it...but the Pio...

Regular

hi guys,   I searched and could not find anything about my problem.   We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using o...

Daniel

Community Legend

903 Views

3 replies

0 likes

  • 903 Views
  • 3 replies
  • 0 likes