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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209431 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209431 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558742 Views

78 replies

3 likes

  • 558742 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461837 Views

575 replies

39 likes

Account
Free
  • 461837 Views
  • 575 replies
  • 39 likes

How do I play a song from my desktop app and have it play through my android app?

Is there anyway to choose a song on my desktop spotify and have it play to my adroid app? The reverse is quite simple, but there doesn't seem to be a way to choose a playback device from the desktop version.

Newbie

Is there anyway to choose a song on my desktop spotify and have it play to my adroid app? The reverse is quite simple, but there doesn't seem to be a way to choose a playback device from the desktop ...

Peter__

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Se cortan las canciones

Se cortan las canciones al escucharlas en el telefono con 3G. Soy de argenbtina... Tengo suscripcion "PREMIUM"... Me doy de baja o solucionan el problema ??

Casual Listener

Se cortan las canciones al escucharlas en el telefono con 3G. Soy de argenbtina... Tengo suscripcion "PREMIUM"...   Me doy de baja o solucionan el problema ??

Peter__

Community Legend

1147 Views

3 replies

0 likes

  • 1147 Views
  • 3 replies
  • 0 likes

Solved!! Android app does not start up

Hello, since a week or so, my spotify app on my phone will not start up. At least, it will start a black screen with the spotfy logo in the top left corner and then the app dies. I already tries reinstalling it a few times, but it does not make any d...

Casual Listener

Hello,   since a week or so, my spotify app on my phone will not start up. At least, it will start a black screen with the spotfy logo in the top left corner and then the app dies. I already...

shobbel

Casual Listener

1911 Views

2 replies

0 likes

  • 1911 Views
  • 2 replies
  • 0 likes

Android App can't run on the background

Spotify crashes whenever I try to use any other app, Waze, Facebook Messenger, Google Navigation. It stops playing, and reboots. The problem is, it didn't use to do that when I first installed it, I was able to do any other activity while listening t...

Newbie

Spotify crashes whenever I try to use any other app, Waze, Facebook Messenger, Google Navigation. It stops playing, and reboots. The problem is, it didn't use to do that when I first installed it, ...

Daniel

Community Legend

1961 Views

2 replies

0 likes

  • 1961 Views
  • 2 replies
  • 0 likes

Anyway possible way to log into Spotify Mobile without having to sign in through Facebook?

Originally signed up for desktop Spotify through Facebook a few years back. I now only use your mobile version, and no longer use Facebook and would like to delete it off of my phone. is there any work around to be able to sign into your premium mobi...

Visitor

Originally signed up for desktop Spotify through Facebook a few years back. I now only use your mobile version, and no longer use Facebook and would like to delete it off of my phone. is there any wo...

user-removed

Not applicable

1388 Views

6 replies

0 likes

  • 1388 Views
  • 6 replies
  • 0 likes

Solved!! Just a question about how this works

I am a prenium sub and was wondering, in some of my playlists I have the same song across more then 1 playlist. I then sync this offline to my phone, would it download the same song twice for each playlist? Which in turn makes it use more space? Or w...

Casual Listener

I am a prenium sub and was wondering, in some of my playlists I have the same song across more then 1 playlist. I then sync this offline to my phone, would it download the same song twice for each pl...

bmazoka

Casual Listener

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Phone notification

Hi, How can I get rid of the notification on my phone when I play music on something that's not my phone ? Annoying "feature".

Visitor

Hi,   How can I get rid of the notification on my phone when I play music on something that's not my phone ? Annoying "feature".

Daniel

Community Legend

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes

missing pause and play controls on Samsung Mega 6.3

I didn't have a problem until my phone updated to 4.4.4 android. I only get the controls on the lock and system tray.I uninstalled and reinstalledcleared cache and data and reinstalled again.Nothing gives me control over the music within the app whic...

Casual Listener

I didn't have a problem until my phone updated to 4.4.4 android. I only get the controls on the lock and system tray. I uninstalled and reinstalled cleared cache and data and reinstalled again. ...

Daniel

Community Legend

896 Views

3 replies

0 likes

controls pause play mega Samsung 4.4.4
  • 896 Views
  • 3 replies
  • 0 likes

Why you need an update to Kitkat in Samsung Galaxy S4 Mini?

Hey there. If you have Samsung Galaxy S 4 Mini, please take a look at settings and download an update... Spotify after that GORGEOUS! Thank you everyone.

Visitor

Hey there.   If you have Samsung Galaxy S 4 Mini, please take a look at settings and download an update... Spotify after that GORGEOUS!     Thank you everyone.

563 Views

0 replies

0 likes

  • 563 Views
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Solved!! Spotify won't load on my HTC Incredible

Hey guys, I have spotify premium and it's on my htc incredible. I've had it for over six months, but recently i've been having problems. When i press the icon, the screen turns black, then brings me back to the home screen. any help? also, i have bee...

Newbie

Hey guys, I have spotify premium and it's on my htc incredible. I've had it for over six months, but recently i've been having problems. When i press the icon, the screen turns black, then brings me ...

shuree113

Newbie

8254 Views

14 replies

0 likes

  • 8254 Views
  • 14 replies
  • 0 likes

Solved!! Connect to laptop not working

I've got the latest versions of Spotify on my Windows laptop and Android phone. Both on the same WiFi network and logged in with my premium account. Windows Firewall is off. On the laptop, I can see "Connected to HTCONE" on the devices list. But my p...

Casual Listener

I've got the latest versions of Spotify on my Windows laptop and Android phone.  Both on the same WiFi network and logged in with my premium account.  Windows Firewall is off.  On the ...

Peter__

Community Legend

1288 Views

1 replies

0 likes

  • 1288 Views
  • 1 replies
  • 0 likes

Spotify keeps downloading nothing

I have recently done a factory reset on my phone. Then it started to malfunction. At first it re-downloaded my offline playlists every time I started up spotify. People recommended a clean install (I did this, even formatted the SD card). However, no...

Casual Listener

I have recently done a factory reset on my phone. Then it started to malfunction. At first it re-downloaded my offline playlists every time I started up spotify. People recommended a clean install (I...

Loewkie

Casual Listener

891 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Why does spotify keep turning down my music automatically

I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed

Newbie

I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed

Peter__

Community Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

How to move offline songs from Sd card to Phone storage?

Hello, i'm trying to figgure out how to move my offline songs from my sd card to phone storage.I've spent some time searching for an answer but i can only find out how to do it the other way around.I have tried manually moving the cache files from sd...

Casual Listener

Hello, i'm trying to figgure out how to move my offline songs from my sd card to phone storage. I've spent some time searching for an answer but i can only find out how to do it the other way around...

Pmerkel

Casual Listener

1974 Views

5 replies

0 likes

  • 1974 Views
  • 5 replies
  • 0 likes

Solved!! Unable to sync local files with android

I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not sync on the phone. I have even tried making a playlist...

Casual Listener

I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not syn...

user-removed

Not applicable

1335 Views

6 replies

0 likes

  • 1335 Views
  • 6 replies
  • 0 likes

Solved!! Issues with adding local files to my mobile device.

So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not available on Spotify on my mobile device. I did this with m...

Regular

So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not availabl...

Vault_Hunter

Regular

1304 Views

4 replies

0 likes

  • 1304 Views
  • 4 replies
  • 0 likes

Downloaded music disappearing and music stopping 3/4 of the way through

I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download music to my HTC One M8 it says it is downloaded until i lose ser...

Newbie

I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago.   Now whenever I download mus...

Daniel

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Skips and Such on the mobile app

First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When you are on a tablet, you can do as much as you can o...

Regular

First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When y...

Daniel

Community Legend

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

Blank screen in app

Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years and am very close to taking my business elsewhere....

Newbie

Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years...

Jordi

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Spotify has Stopped Working Message

This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after that nothing loads and soon I get a message saying "...

Newbie

This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after t...

Daniel

Community Legend

1013 Views

5 replies

0 likes

  • 1013 Views
  • 5 replies
  • 0 likes