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Android

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Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5285 Views

0 replies

6 likes

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Feedback request: total time left Spotify app

Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version

Gig Goer

Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version

Daniel

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
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Solved!! Track not available.

I have gotten a new phone today. I installed Spotify just to find that most of my tracks aren't available. There is no reason for this because it works just fine on my old phone. I reinstalled at least 10 times, I restarted my phone, I did everything...

Casual Listener

I have gotten a new phone today. I installed Spotify just to find that most of my tracks aren't available. There is no reason for this because it works just fine on my old phone. I reinstalled at lea...

Daniel

Community Legend

3802 Views

6 replies

0 likes

  • 3802 Views
  • 6 replies
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Still can't get offline / downloaded content to store on SD Card

I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem. I have a Samsung S5 on Verizon and the main storage area is filled up. My SD card has over 20 gb of space left. I've uninstalled a...

Newbie

I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem.   I have a Samsung S5 on Verizon and the main storage area is filled u...

Carina

Community Legend

760 Views

2 replies

0 likes

Can't Store Offline Content on SD Card
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Different Volumes on different songs

Hi guys, I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas? Thanks

Regular

Hi guys,   I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas?   Thanks

Daniel

Community Legend

948 Views

1 replies

0 likes

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Using SD Card for Spotify Not Working

I have read about 20 posts about this and I'm sure there are many more. All of them basically say to do a clean install and try again. None of the solutions posted seem to work for me. I am using a brand new Moto G LTE on Adroid 4.4.4 that has about ...

Casual Listener

I have read about 20 posts about this and I'm sure there are many more.  All of them basically say to do a clean install and try again.  None of the solutions posted seem to work for me. &n...

Daniel

Community Legend

770 Views

3 replies

0 likes

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Offline musics after reset

Hi! I´d a Samsung Galaxy Note III with Android 4.4.2. If I need to reset my cellphone to factory configurations (keeping the SD card intact) my offline content will stay ok? How can I resync the files after reinstall Spotify? Best regards

Newbie

Hi!       I´d a Samsung Galaxy Note III with Android 4.4.2. If I need to reset my cellphone to factory configurations (keeping the SD card intact) my offline content will st...

Daniel

Community Legend

406 Views

1 replies

0 likes

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[bug] swiping Spotify from recent apps changes song

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the middle instead of the beginning. Nothing bad happened...

Casual Listener

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the mi...

Daniel

Community Legend

1031 Views

4 replies

0 likes

bug report
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  • 0 likes

Spotify Ford Sync Android App

Can someone tell me if Spotify has finally added support for Android devices for their Ford Sync app? I see online that iOS devices are definitely supported (according to Ford's website) but other people are posting that some android devices work & o...

Newbie

Can someone tell me if Spotify has finally added support for Android devices for their Ford Sync app? I see online that iOS devices are definitely supported (according to Ford's website) but other pe...

FYGonzalo

Casual Listener

2011 Views

3 replies

4 likes

  • 2011 Views
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Using Moto X - which cars offer deep integration with Spotify?

I can't live with Spotify Premium on my Moto X. My Mercedes doesn't have deep integration - I can stream over bluetooth but have to control Spotify on the phone. I'd like to be able to see track info, playlists/albums, and do everything from the car ...

Regular

I can't live with Spotify Premium on my Moto X. My Mercedes doesn't have deep integration - I can stream over bluetooth but have to control Spotify on the phone.   I'd like to be able to see...

Daniel

Community Legend

675 Views

5 replies

0 likes

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Android car dock

Has anybody managed to find a car dock application that works with Spotify? I've tried a few but can't seem to find one that will allow me to skip tracks. Any suggestions would be appreciated.

Casual Listener

Has anybody managed to find a car dock application that works with Spotify? I've tried a few but can't seem to find one that will allow me to skip tracks. Any suggestions would be appreciated.

WDWDean

Newbie

755 Views

1 replies

1 likes

  • 755 Views
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Moving Spotify to sd card

Ok so I've seen other threads about this but none of them have been useful, my problem is that I would like to download my offline play lists to my sd card bc it takes up most the space on my phone's storage. I understand that I can't transfer the ap...

Casual Listener

Ok so I've seen other threads about this but none of them have been useful, my problem is that I would like to download my offline play lists to my sd card bc it takes up most the space on my phone's...

Daniel

Community Legend

4671 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Problem playing my tracks (Special)

I have this thing whereby music stops playing when i clear it from my multitask "Clear All" on my LG G2. I used my default music player and music didnt stop, only for spotify it stopped. What's happening and what is the solution for it?

Newbie

I have this thing whereby music stops playing when i clear it from my multitask "Clear All" on my LG G2. I used my default music player and music didnt stop, only for spotify it stopped. What's happe...

Daniel

Community Legend

462 Views

1 replies

0 likes

music stops clear all multitask
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Solved!! Local files on Android added to Spotify playlist

The answer is probably buried somewhere in the forums, but I've yet to come across it definitively: I have music files already on my Android phone. Is there a way to add those to my Spotify library/playlist without jumping through Desktop Client hoop...

Casual Listener

The answer is probably buried somewhere in the forums, but I've yet to come across it definitively:   I have music files already on my Android phone. Is there a way to add those to my S...

beepdebeep

Casual Listener

508 Views

2 replies

0 likes

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Playing albums: unusable

Spotify @ Android cannot play albums properly, absolutely! 1. Adding album to the queue adds track in RANDOM ORDER. How can I add them in proper order? I want to listen to the albom from START to END. 2. The functions "Next/Prev Track" are disabled! ...

Regular

Spotify @ Android cannot play albums properly, absolutely!   1. Adding album to the queue adds track in RANDOM ORDER. How can I add them in proper order? I want to listen to the albom from S...

Daniel

Community Legend

1027 Views

11 replies

0 likes

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Solved!! Andriod Amp App That Works With Spotify?

I'm using PowerAmp on Android with my music and it sounds fantastic. I was wondering if there was an amp app that will work with Spotify's catalog of music. I am a premium member.

Casual Listener

I'm using PowerAmp on Android with my music and it sounds fantastic. I was wondering if there was an amp app that will work with Spotify's catalog of music. I am a premium member.

Daniel

Community Legend

26159 Views

3 replies

2 likes

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spotify saying wrong pw?

i'm trying to upgrade but it just says "sorry wrong password!"my case number is 01930631 btw

Visitor

i'm trying to upgrade but it just says "sorry wrong password!" my case number is 01930631 btw

Daniel

Community Legend

469 Views

5 replies

0 likes

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turn off

I do I exit out of spotify.I can't seem to find an exit or end etc.

Casual Listener

I do I exit out of spotify.I can't seem to find an exit or end etc.

Daniel

Community Legend

383 Views

1 replies

0 likes

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problem with a album

hi When I choose the album Mamonas Assassinas - 1995 he plays songs that are not on the album. Why?

Newbie

hi   When I choose the album Mamonas Assassinas - 1995 he plays songs that are not on the album.   Why?

Daniel

Community Legend

292 Views

1 replies

0 likes

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Spotify wont open on my phone

Someone please help!! Everytime I download Spotify on my phone and try to open it, I immediatley get a message saying "unfortunatley, Spotify has stopped working" I have uninstalled and reinstalled multiple times and I keep getting the same message.

Newbie

Someone please help!! Everytime I download Spotify on my phone and try to open it, I immediatley get a message saying  "unfortunatley, Spotify has stopped working" I have uninstalled and reinsta...

Daniel

Community Legend

401 Views

1 replies

0 likes

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Nvidia Shield Tablet, stops playing after x time

Hi. I have the 16GB Nvidia SHIELD Tablet. Android 4.4.2. Spotify v. 1.5.0.739. All music is offline on the internal storage (not SD card). If I have forgotten some info, Now and then the music stops playing. When I check to see what's going on, the c...

Casual Listener

Hi. I have the 16GB Nvidia SHIELD Tablet. Android 4.4.2. Spotify v. 1.5.0.739.   All music is offline on the internal storage (not SD card).   If I have forgotten some info, &nbsp...

Daniel

Community Legend

1001 Views

3 replies

0 likes

  • 1001 Views
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