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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118049 Views

27 replies

4 likes

  • 118049 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237604 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237604 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598365 Views

79 replies

3 likes

  • 598365 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490935 Views

581 replies

42 likes

Account
Free
  • 490935 Views
  • 581 replies
  • 42 likes

Automatic downloading of songs/albums

Hi there, I have a problem with my mothers smartphone regarding downloading songs/albums on Spotify. You see, she is logged in on my Premium account and I have saved some of my favourite albums there. But the problem is now that her phone is trying t...

Newbie

Hi there,   I have a problem with my mothers smartphone regarding downloading songs/albums on Spotify. You see, she is logged in on my Premium account and I have saved some of my favourite...

Daniel

Community Legend

3735 Views

2 replies

0 likes

  • 3735 Views
  • 2 replies
  • 0 likes

Spotify starts playing on my Android device without prompt

For about a month I have been having problems with my Spotify Premium account. I am a fitness instructor and I use spotify for my playlists in my classes. I also use Spotify for personal music consumption, and have a tons of music downloaded to my ph...

Music Fan

For about a month I have been having problems with my Spotify Premium account. I am a fitness instructor and I use spotify for my playlists in my classes. I also use Spotify for personal music consum...

Daniel

Community Legend

1023 Views

1 replies

0 likes

  • 1023 Views
  • 1 replies
  • 0 likes

Same track, different version, from different album/EP not syncing unlinked tracks

I have one standard length album in a playlist from a certain band. They released an acoustic EP the other day which is not on Spotify at the moment. I imported this EP into my library, put these tracks into my playlist and unlinked them on the Deskt...

Regular

I have one standard length album in a playlist from a certain band. They released an acoustic EP the other day which is not on Spotify at the moment. I imported this EP into my library, put...

Daniel

Community Legend

2940 Views

1 replies

1 likes

  • 2940 Views
  • 1 replies
  • 1 likes

Problems with spotify on the samsung phone

Hi, I have really annoying problem with Spotify on my phone. Recently whenever I try to open Spotify on my phone it shows: "Unfortunately, Spotify has stopped". Tried everything: restarting phone, unistalling/installing application....Nothing works. ...

Newbie

Hi,   I have really annoying problem with Spotify on my phone. Recently whenever I try to open Spotify on my phone it shows: "Unfortunately, Spotify has stopped". Tried everything: restartin...

Daniel

Community Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

eliminare account

Come faccio ad eliminare il mio account???...ho cercato in tutti i modo ma nn riesco..AIUTATEMIIII

Visitor

Come faccio ad eliminare il mio account???...ho cercato in tutti i modo ma nn riesco..AIUTATEMIIII

Daniel

Community Legend

1376 Views

4 replies

0 likes

  • 1376 Views
  • 4 replies
  • 0 likes

Spotify won't play! Xperia z2 tablet issue. Android 4.4.4

Spotify won't play any tracks. It plays for a split second then pauses itself. I've unistalled and reinstalled which hasn't worked, any ideas?

Casual Listener

Spotify won't play any tracks. It plays for a split second then pauses itself. I've unistalled and reinstalled which hasn't worked, any ideas? 

Daniel

Community Legend

847 Views

3 replies

0 likes

  • 847 Views
  • 3 replies
  • 0 likes

Syncing Local Files to Android over Public Wifi

Hey all, hopefully you guys can help, I have a galaxy s5 and a MacBook Pro, and I've been loving spotify premium, however since I've been at college I haven't been able to sync local files to my phone as the app only supports syncing over wifi and th...

Newbie

Hey all, hopefully you guys can help, I have a galaxy s5 and a MacBook Pro, and I've been loving spotify premium, however since I've been at college I haven't been able to sync local files to my phon...

Daniel

Community Legend

1821 Views

1 replies

0 likes

  • 1821 Views
  • 1 replies
  • 0 likes

Bigger Menu Buffer!

Ever had this problem??? I'm listening to a playlist while navigating through another playlist. I tap the three-dot icon to the right of a track to call up the menu. But my finger hits a little off and selects the track instead. Now it's playing a tr...

Gig Goer

Ever had this problem??? I'm listening to a playlist while navigating through another playlist. I tap the three-dot icon to the right of a track to call up the menu. But my finger hits a little off a...

Daniel

Community Legend

691 Views

1 replies

0 likes

accidentally tap press menu button three dots inadvertently play track
  • 691 Views
  • 1 replies
  • 0 likes

falta de sincronización

Tengo el problema que no puedo descargar música por que me dice que no se puede soncronizar debido a que el dispositivo tiene escaso espacio! La verdad es que tengo 1.75 en la sd y 3 gb en el telefono! Asi qie no entiendo por que no me permite descar...

Regular

Tengo el problema que no puedo descargar música por que me dice que no se puede soncronizar debido a que el dispositivo tiene escaso espacio! La verdad es que tengo 1.75 en la sd y 3 gb en el telefon...

Daniel

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Is Shuffle obliged when you play an album?

I am somewhat 'amazed' by the Android app. If you search for an album and want to play it, you can only choose Shuffle. Anybody got a clue how you can just play it (without saving it)? Sorry, this is the most stupid question I ever asked, but I reall...

Regular

I am somewhat 'amazed' by the Android app. If you search for an album and want to play it, you can only choose Shuffle. Anybody got a clue how you can just play it (without saving it)?   Sor...

Daniel

Community Legend

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

android problem anuncios en cuenta unlimited porque???

Hola , en el android la cuenta unlimited odavia tiene anuncios ! Porque? Y como los puedo quitar . gracias nele

Casual Listener

Hola , en el android la cuenta unlimited odavia tiene anuncios !   Porque? Y como los puedo quitar . gracias nele

Daniel

Community Legend

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Can't select song I want to play!

Hi,I've been having a problem with spotify. When I want to play a song, I try and click on the song and it doesn't do anything. All I have is a green shuffle button, and when I click on it sometimes it doesn't do anything or it plays I random song I ...

Newbie

Hi, I've been having a problem with spotify. When I want to play a song, I try and click on the song and it doesn't do anything. All I have is a green shuffle button, and when I click on it sometime...

Wesmanoz

Newbie

10246 Views

4 replies

0 likes

  • 10246 Views
  • 4 replies
  • 0 likes

offline sync problems

I have a 4G LTE phone and I signed up for Premium. When I switch available offline on, I get a message that says "Turn on 2G/3G syncing to download". How do I do that? Thanks Sue

Newbie

I have a 4G LTE phone and I signed up for Premium.  When I switch available offline on, I get a message that says "Turn on 2G/3G syncing to download".  How do I do that?   Thanks ...

dinomight

Spotify Star

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Solved!! Playing local MP3's on my S4

Hi, This may be obvious but not to me! I can get my local MP3's on Spotify easily enough on my laptop but how do I do it on my phone? I can see the tracks names on the phone but, obviously, they're "not available". Thanks!

Regular

Hi, This may be obvious but not to me!  I can get my local MP3's on Spotify easily enough on my laptop but how do I do it on my phone?  I can see the tracks names on the phone but, obviousl...

dinomight

Spotify Star

1324 Views

5 replies

0 likes

  • 1324 Views
  • 5 replies
  • 0 likes

Please help me convert from Google Music All Access

It's been a couple years since I've used Spotify but I'm at my wits end with Google. All I want is ALL of the music I want to listen to synced to ALL of my devices easily. No small task of course. And Google Music does it but the app has so many quir...

Newbie

It's been a couple years since I've used Spotify but I'm at my wits end with Google. All I want is ALL of the music I want to listen to synced to ALL of my devices easily. No small task of course. An...

dinomight

Spotify Star

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Controlling Macbook that is on WiFi with phone not on data

Hi all, I have an unusual situation where my Spotify Android app notifies me when my Macbook is on my WiFi network and is playing music. I can control what is playing on the Mac. What I'd to know is what quantity of mobile data does this consume? I'm...

Newbie

Hi all,   I have an unusual situation where my Spotify Android app notifies me when my Macbook is on my WiFi network and is playing music. I can control what is playing on the Mac.   ...

dinomight

Spotify Star

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

por que al sincronizar spotify desde mi androi a mi pc gasta internet?

al momento de sincronizar mi androi con mi pc e notado que gasta internet para descargar nuevamente las musicas que tengo descargadas en mi androi de spotify poes si es asi lo beo inutil esa opcion por que lo mismo me da ir nuevamente a mi lista de r...

Casual Listener

al momento de sincronizar mi androi con mi pc e notado que gasta internet para descargar nuevamente las musicas que tengo descargadas en mi androi  de spotify poes si es asi lo beo inutil esa op...

petrolobo

Casual Listener

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

HELP!! I LOST ENTIRE PLAYLIST OUT OF NO WHERE

I LOST MY ENTIRE PLAY LIST AND DEBIT CARD NO LONGER ATTACHED TO THE ACCOUNT. I NEVER CANCELED MY SUBSCRIPTION.

Newbie

I LOST MY ENTIRE PLAY LIST AND DEBIT CARD NO LONGER ATTACHED TO THE ACCOUNT. I NEVER CANCELED MY SUBSCRIPTION.

Carina

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

"You're offline" always shown in search tab.

Even when I have access to Internet it "You're offline" is shown for a second and then my recent searches are shown. http://www.upload.ee/image/4367028/Screenshot_2014-11-18-20-17-24.png

Gig Goer

Even when I have access to Internet it "You're offline" is shown for a second and then my recent searches are shown. http://www.upload.ee/image/4367028/Screenshot_2014-11-18-20-17-24.png

orbit_89

Newbie

1159 Views

3 replies

0 likes

  • 1159 Views
  • 3 replies
  • 0 likes

random Songs play but no sound and wont continue. I HAVE CHECKED VOLUME

I´m premium userHow do I fix the songs?And why does my playlist undownload?I have Downloaded the songs and Random songs plays but no sound. I cant fastforward or back in the songs, they just reset to 0.00 and keep playing until its done, After the so...

Newbie

I´m premium user How do I fix the songs? And why does my playlist undownload? I have Downloaded the songs  and Random  songs plays but no sound. I cant fastforward or back in the son...

RfurSwipe

Casual Listener

3910 Views

12 replies

1 likes

Bug Playlist
Bugged songs
Why does playlist undownload.
  • 3910 Views
  • 12 replies
  • 1 likes