Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386461 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi All, often when i play music in my car (volvo V40) streaming it from Spotify through bluetooth the audio start skipping, i've tried a clean install of spotify, formatting the phone (HTC One M7),Changing ROM of the phone, changing the quality of th...
Hi All, often when i play music in my car (volvo V40) streaming it from Spotify through bluetooth the audio start skipping, i've tried a clean install of spotify, formatting the phone (HTC...
Community Legend
1994 Views
5 replies
0 likes
Hi all This morning I went to play some music on my phone and basically it just isn't working. It showed the 'play' button (the circle with the arrow in) but the slider wasn't moving and there was no sound. I was able to move the slider further along...
Hi all This morning I went to play some music on my phone and basically it just isn't working. It showed the 'play' button (the circle with the arrow in) but the slider wasn't moving and t...
Regular
12122 Views
7 replies
1 likes
I have an Andoid minix neo X5 mini connected to my tv, with a mouse. I can direct that player which song to play with my Samsung Galaxy tab 3 tablet. Of course the tab3 can also play the music. However, playing on the tab3 takes precedence over the N...
I have an Andoid minix neo X5 mini connected to my tv, with a mouse. I can direct that player which song to play with my Samsung Galaxy tab 3 tablet. Of course the tab3 can also play the music. Howev...
Community Legend
662 Views
1 replies
0 likes
I have a Spotify Premium account and use an Android phone. Recently I have been receiving the following error message: 'No SD Card Found: We found no place to store our data, please check that you have a working SD card and free space." My SD card ha...
I have a Spotify Premium account and use an Android phone. Recently I have been receiving the following error message: 'No SD Card Found: We found no place to store our data, please check t...
Casual Listener
1842 Views
6 replies
0 likes
I have a big problem with Spotify on my Android phone. I bought a new Android in June 2014 - Spotify worked perfectly. In September Spotify started to act weird. A pop up window with the text "Spotify has unfortunately stopped" started to appeared on...
I have a big problem with Spotify on my Android phone. I bought a new Android in June 2014 - Spotify worked perfectly. In September Spotify started to act weird. A pop up window with the text "S...
Community Legend
1396 Views
5 replies
0 likes
Hi, When Player.play is called for a trackId on the Andriod Spotify SDK, it returns 1001 (Country not supported) error randomly. This is because the available_markets array do not contain the supported country. This is very random and interrupts audi...
Hi, When Player.play is called for a trackId on the Andriod Spotify SDK, it returns 1001 (Country not supported) error randomly. This is because the available_markets array do not contain ...
Community Legend
1186 Views
1 replies
0 likes
Spotify refuses to remember the music I save or make available offline. I save it and make it availabe offline, it says it's downloaded. I put it in offline mode and disconnect from the internet and the music disappears from my library. I'm using Spo...
Spotify refuses to remember the music I save or make available offline. I save it and make it availabe offline, it says it's downloaded. I put it in offline mode and disconnect from the internet and ...
Community Legend
952 Views
1 replies
0 likes
Hello! I have a nexus one connected to a carstereo with bluetooth. My spotify is very unstable and keeps crashes while using the bluetooth function. It has nothing to do with my carstero since other music software works fine with it. Sometimes it cra...
Hello! I have a nexus one connected to a carstereo with bluetooth. My spotify is very unstable and keeps crashes while using the bluetooth function. It has nothing to do with my carstero sin...
Regular
1370 Views
1 replies
1 likes
Hi there I am experiencing a bug with Spotify for Android and a Bluetooth connection to a car that just got worse. I use Spotify for Android in my car on my Google Nexus 5 (Android 4.4.4). My car is an Audi A6 and the connection is via Bluetooth. Whe...
Hi there I am experiencing a bug with Spotify for Android and a Bluetooth connection to a car that just got worse. I use Spotify for Android in my car on my Google Nexus 5 (Andr...
Community Legend
1951 Views
1 replies
0 likes
Hello, I have been having this issue for about a week and a half now. I do not understand what is causing it to happen. But, all my "saved" music temporarily disappears. IT is really annoying, because to fix it I have to clear my data, thus forcing m...
Hello, I have been having this issue for about a week and a half now. I do not understand what is causing it to happen. But, all my "saved" music temporarily disappears. IT is really annoying, becaus...
Community Legend
843 Views
1 replies
0 likes
I have friends that can just pick songs on their mobile devices without a subscription. I think that's kind of bogus. All I am able to do is press the shuffle play button to play music. What's this about? Is it possibly because they have different de...
I have friends that can just pick songs on their mobile devices without a subscription. I think that's kind of bogus. All I am able to do is press the shuffle play button to play music. What's this a...
Community Legend
583 Views
2 replies
0 likes
I use Connect between two android phones for music at parties. Recently, when I try to queue a bunch of songs in a row, after it plays one song from the queue the rest of the queue disappears and it just continues shuffling. I've tried deleting and r...
I use Connect between two android phones for music at parties. Recently, when I try to queue a bunch of songs in a row, after it plays one song from the queue the rest of the queue disappears and it ...
Community Legend
489 Views
1 replies
0 likes
As an owner of a Moto 360 and an LG G Watch I would love to have a Spotify remote app for Android Wear, plenty of other apps have it baked in, I hear Tinder even has a way to "Swype left" from the watch... I know that for the most part Android Wear t...
As an owner of a Moto 360 and an LG G Watch I would love to have a Spotify remote app for Android Wear, plenty of other apps have it baked in, I hear Tinder even has a way to "Swype left" from the wa...
Casual Listener
2067 Views
2 replies
8 likes
I just bought a motorola x in the US (an unlocked phone) and wanted to download spotify today and it says in google play it is not available in my country (Poland, I've been using spotify for a few months now without ANY problem - I pay with my card ...
I just bought a motorola x in the US (an unlocked phone) and wanted to download spotify today and it says in google play it is not available in my country (Poland, I've been using spotify for a few m...
Community Legend
971 Views
1 replies
0 likes
I have used Spotify since March this year, I remember that when I opened the top lists option, I could see the top lists of every country, now I hate I only can see the playlists of Spain and Colombia (my country). Also, the app recommend me playlist...
I have used Spotify since March this year, I remember that when I opened the top lists option, I could see the top lists of every country, now I hate I only can see the playlists of Spain and Colombi...
Not applicable
1182 Views
4 replies
0 likes
I use Spotify Connect a lot with my B&O A9 and works very good. However, my smartphone (an HTC One M7) disconnects from my A9 after 3 or 4 songs, no matter if the screen is on or off, if I leave the Spotify application. This brings some problems: I c...
I use Spotify Connect a lot with my B&O A9 and works very good. However, my smartphone (an HTC One M7) disconnects from my A9 after 3 or 4 songs, no matter if the screen is on or off, if I leave ...
Regular
2028 Views
3 replies
1 likes
I'm not sure if this is part of update or not but when I'm on Spotify I cannot skip songs anymore, I have to go to home page and then the function appears in notification bar. REALLY annoying. There used to be a screen you dragged up to skip music wi...
I'm not sure if this is part of update or not but when I'm on Spotify I cannot skip songs anymore, I have to go to home page and then the function appears in notification bar. REALLY annoying. T...
Casual Listener
634 Views
1 replies
0 likes
I have T-Mobile and everytime I'm off WiFi spotify tells me in offline and won't let me stream music. I am paying for premium and can't even enjoy music in my car. Tried Uninstalling and reinstalling and it didn't solve it. Help.
I have T-Mobile and everytime I'm off WiFi spotify tells me in offline and won't let me stream music. I am paying for premium and can't even enjoy music in my car. Tried Uninstalling and reinstalli...
Casual Listener
8068 Views
2 replies
1 likes
Hello, you all. First of all, English is not my first language, so... Second, the problem below only happens on my Nexus 4, running a moded 4.4 Android's ROM. I created a playlist so I can play my iTunes song and, the problem is, some of the songs wo...
Hello, you all. First of all, English is not my first language, so... Second, the problem below only happens on my Nexus 4, running a moded 4.4 Android's ROM. I created a playlist so I can...
Not applicable
1898 Views
4 replies
0 likes
Hi I recently bought my a-JAYS Five and tried using them with Spotify on my Samsung Galaxy s5. When i tried using the remote, it started playing a song which was saved on my phone. I deleted all songs from my phone (only had one song), and tried agai...
Hi I recently bought my a-JAYS Five and tried using them with Spotify on my Samsung Galaxy s5. When i tried using the remote, it started playing a song which was saved on my phone. I deleted all so...
Community Legend
2838 Views
1 replies
0 likes
