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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify on galaxy s3 says it has stopped and wont open

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still say it has stopped. SO beside getting a new phone i ...

Casual Listener

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still s...

Joe

Community Legend

458 Views

3 replies

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Smartphone does a restart after clicking next title

Hello everyone ( I'm German, so I hope you understand my problem), i have a "Huawei Ascend P2" Smartphone and use Spotify Premium. Evertyhing works well...i can play the music everywhre with the download of the playlists...but sometimes I get the Pro...

Regular

Hello everyone ( I'm German, so I hope you understand my problem), i have a "Huawei Ascend P2" Smartphone and use Spotify Premium. Evertyhing works well...i can play the music everywhre with the do...

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Spotify Bluetooth

Bonjour, Je souhaiterai savoir comment faire pour avoir les infos de la musique que j'écoute sur Spotify sur mon autoradio? Téléphone : Samsung Galaxy S3 4G Android 4.3 Voiture: Ex Renault Megane 3, maintenant : Seat Leon 3 Merci Hi, I would like to ...

Casual Listener

Bonjour,   Je souhaiterai savoir comment faire pour avoir les infos de la musique que j'écoute sur Spotify sur mon autoradio?   Téléphone : Samsung Galaxy S3 4G Android 4.3 Voitur...

dams47200

Casual Listener

1046 Views

2 replies

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Weird data amounts and offline problems

Hi! I'm having some problems with Spotify refusing to store offline playlists on my Sd-card (which is completly empty 64gb card). After downloading about 360 songs it says that Spotifys data amount on my phone is 20.84GB, how can that be? Any ideas o...

Casual Listener

Hi!   I'm having some problems with Spotify refusing to store offline playlists on my Sd-card (which is completly empty 64gb card). After downloading about 360 songs it says that Spotifys da...

Joe

Community Legend

386 Views

1 replies

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Spotify does not work on the new Moto G

So I just got my new Moto G (the one with LTE and a microsd card reader) and spotify just won't work with it! When I start it the screen is the spotify grey background but with the settings tab to the left. However I cannot press anyhting or use the ...

Regular

So I just got my new Moto G (the one with LTE and a microsd card reader) and spotify just won't work with it! When I start it the screen is the spotify grey background but with the settings tab to th...

richardtc17

Visitor

9901 Views

12 replies

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[BUG]Repeat album keeps turning on

Is anyone else getting this problem? Not only is the repeat toggle unresponsive on my Note 3 (or maybe I keep missing the hotspot) but it keeps turning on whenever I play a new album or add tracks to the queue. It is off on the desktop client and web...

Community Legend

Is anyone else getting this problem? Not only is the repeat toggle unresponsive on my Note 3 (or maybe I keep missing the hotspot) but it keeps turning on whenever I play a new album or add tracks to...

451 Views

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[BUG]Adding to play queue when using connect

Someone has mentioned that queuing more than one track when using connect only adds one track to the queue. I have seen this myself today. Note 3 running android 4.4.2 and spotify 1.1.2.453 with pioneer speaker SMA1. Steps to reproduce: Play an album...

Community Legend

Someone has mentioned that queuing more than one track when using connect only adds one track to the queue. I have seen this myself today.   Note 3 running android 4.4.2 and spotify 1.1.2.45...

indieN8

Regular

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1 replies

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Solved!! One Playlist Missing From Android Device

About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III. I can see the list on my desktop and laptop and iPad but not on my Android smartphone. I unistalled Spotify, restarted the phone, and then reinstalled Spotify...

Casual Listener

About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III.  I can see the list on my desktop and laptop and iPad but not on my Android smartphone.   &nbsp...

garycgreen

Casual Listener

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2 replies

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vodafone and premium spotify

I have 2 4g accounts with vodafone which gives me free spotify premium. I can access one fine. The other please help. It all worked fine until had to update spotify, I did this and couldn't remember username. Tried to set up new account but was given...

Casual Listener

I have 2 4g accounts with vodafone which gives me free spotify premium. I can access one fine. The other please help. It all worked fine until had to update spotify, I did this and couldn't re...

daydreameruk

Casual Listener

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8 replies

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Audio Stutters on Galaxy Note 2 After Most Recent Update

Hi all, I'm looking for some tips or help with audio stutter on a Galaxy Note 2 after updating to 1.1.2.453 and playing music from an offline playlist. The stuttering is very similar to a CD skipping (brief moment of no music / very low quality audio...

Casual Listener

Hi all,   I'm looking for some tips or help with audio stutter on a Galaxy Note 2 after updating to 1.1.2.453 and playing music from an offline playlist.   The stuttering is very si...

Joe

Community Legend

610 Views

2 replies

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problems on galaxy fame since update

Hello, I use the app on my Samsung Galaxy Fame, but since the recent update have been unable to access it. Have uninstalled and the re-downloaded but to no avail. Any ideas?

Newbie

Hello, I use the app on my Samsung Galaxy Fame, but since the recent update have been unable to access it. Have uninstalled and the re-downloaded but to no avail. Any ideas?

Peter__

Community Legend

394 Views

1 replies

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Solved!! Can't Save Albums on Android or Windows 7 desktop

using Spotify for Android mobile app, or Windows 7 Desktop, I follow an artist, and then browse their album list clicking "save" to add the album to my saved artist page. The button flickers from "saved", then back to "save." It's like i never clicke...

Casual Listener

using Spotify for Android mobile app, or Windows 7 Desktop,  I follow an artist, and then browse their album list clicking "save" to add the album to my saved artist page.  The button...

DW-TX

Regular

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6 replies

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"Make Available Offline" Toggle Switch Missing - Android app

Spotify for Android - Version 1.1.2.453 Premium Account Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing. I spent the last three days trying to fumble around with this. I guess you need to clic...

Casual Listener

Spotify for Android - Version 1.1.2.453 Premium Account   Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing.  I spent the last ...

Joe

Community Legend

4867 Views

8 replies

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Android Wear Album Art

When using Android Wear watch with Google Play it shows the album art. With Spotify it doesn't. Can you look at adding this please (and Chromecast) Thanks

Newbie

When using Android Wear watch with Google Play it shows the album art.   With Spotify it doesn't. Can you look at adding this please (and Chromecast)   Thanks

Daniel

Community Legend

592 Views

1 replies

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track not available

Hello. I'm from malaysia. May i know what happened to my spotify?? Just now some of the songs have been colored on Grey and say This track is not available. I am a premium user. And also why suddenly Evanescence self titled album suddenly disappeared...

Visitor

Hello. I'm from malaysia. May i know what happened to my spotify?? Just now some of the songs have been colored on Grey and say This track is not available. I am a premium user. And also why suddenly...

Daniel

Community Legend

290 Views

1 replies

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Selecting Artist after search crashes/minimizes Spotify

Installed Spotify on Dell Venue 8 Android tablet. When using the search feature, for example "Neil Diamond" if you select an Album/Artist the Spotify app minimizes back to the desktop essentially crashing the app. If you select a song "track" it star...

Casual Listener

Installed Spotify on Dell Venue 8 Android tablet.     When using the search feature, for example "Neil Diamond" if you select an Album/Artist the Spotify app minimizes back to the deskt...

Mk56

Regular

3073 Views

10 replies

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Certain ad causing issues

The yahoo live ad keeps coming on, when it does it doesn't play anything. The timer keeps moving saying it's playing and never goes to the next song. It won't let you play another playlist until after it completes, had this happen 4 times just today ...

Newbie

The yahoo live ad keeps coming on, when it does it doesn't play anything. The timer keeps moving saying it's playing and never goes to the next song. It won't let you play another playlist until afte...

Abzanafenza

Newbie

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1 replies

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Solved!! New Spotify tablet streaming does not work

Hello, spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started

Regular

Hello,  spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started

jasimir

Regular

3287 Views

9 replies

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Google Maps STILL/AGAIN too quiet

I am still most definitely having the whole Google Maps is about half the volume as the music when it tries to navigate issue despite the giant thread (which was locked by mods) claiming to have it fixed. I have 1.1.2.453 which is the most recent upd...

Casual Listener

I am still most definitely having the whole Google Maps is about half the volume as the music when it tries to navigate issue despite the giant thread (which was locked by mods) claiming to have it f...

Darwa

Regular

761 Views

2 replies

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Spotify connect not working (Andoid-Android and Android-Yamaha Av-Reciever)

Hi Everyone, Since the Update to 1.1.2 spotify connect is not working anymore. I cannot control my phone from my tablet and vice versa. I'm getting an error message in spotify itself. Also I cannot use spotifý connect on my Yamaha RX-V475 from any of...

Regular

Hi Everyone,   Since the Update to 1.1.2 spotify connect is not working anymore. I cannot control my phone from my tablet and vice versa. I'm getting an error message in spotify itself. ...

Peter__

Community Legend

575 Views

3 replies

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