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Android

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Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1082 Views
  • 0 replies
  • 4 likes

Spotify Smartfone Android

Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich machen um mehr Songs in meine offlineliste zu speichern un...

  • Newbie
  • Ich habe folgendes Problem. Spotify zeigt mir bei einem download einen synchronisationsfehler an, da ich zu wenig Speicher auf dem Gerät hätte. Doch ich habe noch Reichlich frei! was kann ich mac...
  • Carina
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Android spotify app

hey guys , i've got a question. Since 1 or 2 months my spotify app stopped working . If i try to launch it simply gives a notification: spotify stopped working. Restarting my phone doesnt work en switching it on and off neither. I've got an samsung g...

  • Newbie
  • hey guys , i've got a question.   Since 1 or 2 months my spotify app stopped working .  If  i try to launch it simply gives a notification: spotify stopped working. Restarting ...
  • Daniel
  • Community Legend
  • 504 Views
  • 3 replies
  • 0 likes
  • 504 Views
  • 3 replies
  • 0 likes

Solved!! Pioneer speaker not showing on my Sony Z3C

hi guys, I searched and could not find anything about my problem. We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using our iPhones. I recently bought a Sony Z3 Compact and love it...but the Pio...

  • Regular
  • hi guys,   I searched and could not find anything about my problem.   We have a Pioneer speaker hooked up over network at home which has always been visible as a device when using o...
  • Daniel
  • Community Legend
  • 813 Views
  • 3 replies
  • 0 likes
  • 813 Views
  • 3 replies
  • 0 likes

freezrs on android

I have premium and over the last month nearly every song either lags, skips or freezes....my subscription idiot I'm 3 weeks....fix the problem or I will go back to Pandora.....and NO , the problem is NOT with my device or my WiFi or with anything els...

  • Casual Listener
  • I have premium and over the last month nearly every song either lags, skips or freezes....my subscription idiot I'm 3 weeks....fix the problem or I will go back to Pandora.....and NO , the problem is...
  • Daniel
  • Community Legend
  • 766 Views
  • 5 replies
  • 0 likes
  • Windows
  • 766 Views
  • 5 replies
  • 0 likes

Phone can't download local files/Won't show on Connect

My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. I've scoured the forums for awhile now and still ha...

  • Casual Listener
  • My Motorola Ultra and Spotify have worked together ever since I got the phone almost a year ago. However, now it won't show up under connect, and the local files on my PC won't download to my phone. ...
  • Daniel
  • Community Legend
  • 642 Views
  • 1 replies
  • 0 likes
  • 642 Views
  • 1 replies
  • 0 likes

Feedback request: total time left Spotify app

Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version

  • Gig Goer
  • Could you please make it. So when I click the total time of the song it shows the time left in the song like it does in the iOS version
  • Daniel
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Track not available.

I have gotten a new phone today. I installed Spotify just to find that most of my tracks aren't available. There is no reason for this because it works just fine on my old phone. I reinstalled at least 10 times, I restarted my phone, I did everything...

  • Casual Listener
  • I have gotten a new phone today. I installed Spotify just to find that most of my tracks aren't available. There is no reason for this because it works just fine on my old phone. I reinstalled at lea...
  • Daniel
  • Community Legend
  • 3657 Views
  • 6 replies
  • 0 likes
  • 3657 Views
  • 6 replies
  • 0 likes

Still can't get offline / downloaded content to store on SD Card

I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem. I have a Samsung S5 on Verizon and the main storage area is filled up. My SD card has over 20 gb of space left. I've uninstalled a...

  • Newbie
  • I've read all the forum stuff on this problem that I could find and the only solution I've seen doesn't fix my problem.   I have a Samsung S5 on Verizon and the main storage area is filled u...
  • Carina
  • Community Legend
  • 738 Views
  • 2 replies
  • 0 likes
  • Can't Store Offline Content on SD Card
  • 738 Views
  • 2 replies
  • 0 likes

Different Volumes on different songs

Hi guys, I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas? Thanks

  • Regular
  • Hi guys,   I've got following problem: Some songs are louder than others. It really sucks to turn the volume up or down 2 clicks for every song. Any ideas?   Thanks
  • Daniel
  • Community Legend
  • 928 Views
  • 1 replies
  • 0 likes
  • 928 Views
  • 1 replies
  • 0 likes

Using SD Card for Spotify Not Working

I have read about 20 posts about this and I'm sure there are many more. All of them basically say to do a clean install and try again. None of the solutions posted seem to work for me. I am using a brand new Moto G LTE on Adroid 4.4.4 that has about ...

  • Casual Listener
  • I have read about 20 posts about this and I'm sure there are many more.  All of them basically say to do a clean install and try again.  None of the solutions posted seem to work for me. &n...
  • Daniel
  • Community Legend
  • 739 Views
  • 3 replies
  • 0 likes
  • 739 Views
  • 3 replies
  • 0 likes

Offline musics after reset

Hi! I´d a Samsung Galaxy Note III with Android 4.4.2. If I need to reset my cellphone to factory configurations (keeping the SD card intact) my offline content will stay ok? How can I resync the files after reinstall Spotify? Best regards

  • Newbie
  • Hi!       I´d a Samsung Galaxy Note III with Android 4.4.2. If I need to reset my cellphone to factory configurations (keeping the SD card intact) my offline content will st...
  • Daniel
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

[bug] swiping Spotify from recent apps changes song

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the middle instead of the beginning. Nothing bad happened...

  • Casual Listener
  • As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the mi...
  • Daniel
  • Community Legend
  • 994 Views
  • 4 replies
  • 0 likes
  • bug report
  • 994 Views
  • 4 replies
  • 0 likes

Spotify Ford Sync Android App

Can someone tell me if Spotify has finally added support for Android devices for their Ford Sync app? I see online that iOS devices are definitely supported (according to Ford's website) but other people are posting that some android devices work & o...

  • Newbie
  • Can someone tell me if Spotify has finally added support for Android devices for their Ford Sync app? I see online that iOS devices are definitely supported (according to Ford's website) but other pe...
  • FYGonzalo
  • Casual Listener
  • 1973 Views
  • 3 replies
  • 4 likes
  • 1973 Views
  • 3 replies
  • 4 likes

Using Moto X - which cars offer deep integration with Spotify?

I can't live with Spotify Premium on my Moto X. My Mercedes doesn't have deep integration - I can stream over bluetooth but have to control Spotify on the phone. I'd like to be able to see track info, playlists/albums, and do everything from the car ...

  • Regular
  • I can't live with Spotify Premium on my Moto X. My Mercedes doesn't have deep integration - I can stream over bluetooth but have to control Spotify on the phone.   I'd like to be able to see...
  • Daniel
  • Community Legend
  • 630 Views
  • 5 replies
  • 0 likes
  • 630 Views
  • 5 replies
  • 0 likes

Android car dock

Has anybody managed to find a car dock application that works with Spotify? I've tried a few but can't seem to find one that will allow me to skip tracks. Any suggestions would be appreciated.

  • Casual Listener
  • Has anybody managed to find a car dock application that works with Spotify? I've tried a few but can't seem to find one that will allow me to skip tracks. Any suggestions would be appreciated.
  • WDWDean
  • Newbie
  • 718 Views
  • 1 replies
  • 1 likes
  • 718 Views
  • 1 replies
  • 1 likes

Moving Spotify to sd card

Ok so I've seen other threads about this but none of them have been useful, my problem is that I would like to download my offline play lists to my sd card bc it takes up most the space on my phone's storage. I understand that I can't transfer the ap...

  • Casual Listener
  • Ok so I've seen other threads about this but none of them have been useful, my problem is that I would like to download my offline play lists to my sd card bc it takes up most the space on my phone's...
  • Daniel
  • Community Legend
  • 4612 Views
  • 9 replies
  • 1 likes
  • 4612 Views
  • 9 replies
  • 1 likes

Problem playing my tracks (Special)

I have this thing whereby music stops playing when i clear it from my multitask "Clear All" on my LG G2. I used my default music player and music didnt stop, only for spotify it stopped. What's happening and what is the solution for it?

  • Newbie
  • I have this thing whereby music stops playing when i clear it from my multitask "Clear All" on my LG G2. I used my default music player and music didnt stop, only for spotify it stopped. What's happe...
  • Daniel
  • Community Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • music stops clear all multitask
  • 454 Views
  • 1 replies
  • 0 likes

Solved!! Local files on Android added to Spotify playlist

The answer is probably buried somewhere in the forums, but I've yet to come across it definitively: I have music files already on my Android phone. Is there a way to add those to my Spotify library/playlist without jumping through Desktop Client hoop...

  • Casual Listener
  • The answer is probably buried somewhere in the forums, but I've yet to come across it definitively:   I have music files already on my Android phone. Is there a way to add those to my S...
  • beepdebeep
  • Casual Listener
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
  • 0 likes

Playing albums: unusable

Spotify @ Android cannot play albums properly, absolutely! 1. Adding album to the queue adds track in RANDOM ORDER. How can I add them in proper order? I want to listen to the albom from START to END. 2. The functions "Next/Prev Track" are disabled! ...

  • Regular
  • Spotify @ Android cannot play albums properly, absolutely!   1. Adding album to the queue adds track in RANDOM ORDER. How can I add them in proper order? I want to listen to the albom from S...
  • Daniel
  • Community Legend
  • 943 Views
  • 11 replies
  • 0 likes
  • 943 Views
  • 11 replies
  • 0 likes

Solved!! Andriod Amp App That Works With Spotify?

I'm using PowerAmp on Android with my music and it sounds fantastic. I was wondering if there was an amp app that will work with Spotify's catalog of music. I am a premium member.

  • Casual Listener
  • I'm using PowerAmp on Android with my music and it sounds fantastic. I was wondering if there was an amp app that will work with Spotify's catalog of music. I am a premium member.
  • Daniel
  • Community Legend
  • 25926 Views
  • 3 replies
  • 2 likes
  • 25926 Views
  • 3 replies
  • 2 likes