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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118054 Views

27 replies

4 likes

  • 118054 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237624 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237624 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598407 Views

79 replies

3 likes

  • 598407 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490951 Views

581 replies

42 likes

Account
Free
  • 490951 Views
  • 581 replies
  • 42 likes

Spotify on Android didn't see song that are visible on PC

Hi everyone, I've just noticed this issue. Some songs are visible on PC app and internet browsers aren't visibile on my android smartphone app. I've made a playlist from the PC and i've sync it to the smartphone, but i didn't see some songs even if i...

Newbie

Hi everyone,   I've just noticed this issue. Some songs are visible on PC app and internet browsers aren't visibile on my android smartphone app. I've made a playlist from the PC and i've sy...

Daniel

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

App doesn't start anymore

Hey guys, hope s.one can help me! My Nexus 5 told me that my memory ist almost full. I had lots of music available offline so that I deleted Cache and Data from the spotify app. After that the app never starten again und my mobile sometimes stops wor...

Visitor

Hey guys, hope s.one can help me! My Nexus 5 told me that my memory ist almost full. I had lots of music available offline so that I deleted Cache and Data from the spotify app. After that the app ne...

Daniel

Community Legend

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

spotify account

When i use spotify and try to search for music it says "oops something went wrong..." And all my playlists and starred music is gone! I cant access my account and when i try browse i cant load any music. Please help! Im using android 4.4.2

Newbie

When i use spotify and try to search for music it says "oops something went wrong..." And all my playlists and starred music is gone! I cant access my account and when i try browse i cant load any mu...

Daniel

Community Legend

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Syncing my starred playlist fills the entire phone storage

I have a starred list that is not huge by most standards: 1700 songs or so. It's too large to fit in the available storage on my phone which is 4 or 5 GB (some of the files are local files which are probably a bit bigger than the low-bitrate ones Spo...

Music Fan

I have a starred list that is not huge by most standards: 1700 songs or so. It's too large to fit in the available storage on my phone which is 4 or 5 GB (some of the files are local files which ar...

Daniel

Community Legend

793 Views

4 replies

0 likes

  • 793 Views
  • 4 replies
  • 0 likes

wont let me log in

I try to use the Login with Facebook button but it keeps saying either facebook error or no network connection. Only problem is every other app that needs Facebook to login or internet works just fine. I try putting in my password and normal login ev...

Newbie

I try to use the Login with Facebook button but it keeps saying either facebook error or no network connection. Only problem is every other app that needs Facebook to login or internet works just fin...

Daniel

Community Legend

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Solved!! Spotify changes the song

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song.What can I do?It's a bug or only happens to free users?

Community Legend

I'm a free user, when I stop the music I was listening to and I close the app, the next time I open Spotify and tap play, I'm in a different song, but in the middle of that song. What can I do? I...

MichaelW

Community Legend

895 Views

1 replies

1 likes

Free
Spotify
  • 895 Views
  • 1 replies
  • 1 likes

no interner connection when im online

My Spotify kept saying I was offline when I have no prnolems with doing ananything else online. I uninstalled the app, reinstalled and now when I go to log back I'm it says no internet connection! I have an m8 if maybe that makes a difference. I also...

Newbie

My Spotify kept saying I was offline when I have no prnolems with doing ananything else online. I uninstalled the app, reinstalled and now when I go to log back I'm it says no internet connection! I ...

Daniel

Community Legend

675 Views

4 replies

0 likes

  • 675 Views
  • 4 replies
  • 0 likes

Musics do not appear

I can not see my musics in my device (smartphone android). I have already connect the PC to the phone in the same wifi, but only the playlists are shown.

Newbie

I can not see my musics in my device (smartphone android). I have already connect the PC to the phone in the same wifi, but only the playlists are shown. 

Daniel

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!! Android and Bluetooth don't work like expect from last update

Hello everyone, I have problem since last update. I usually use Spotify for Android with my phone and my car stereo thru bluetooth. After last update 24 sep 2014(I think) buttons for controlling the songs - next/prev/play/pause stopped working. Befor...

Regular

Hello everyone,   I have problem since last update. I usually use Spotify for Android with my phone and my car stereo thru bluetooth. After last update 24 sep 2014(I think) buttons for c...

Ficho

Regular

3337 Views

8 replies

0 likes

  • 3337 Views
  • 8 replies
  • 0 likes

playin spotify on the go

Why and how do I stop Spotify from pausing and stopping after Just two songs play while on the bluetooth in my car? ? It's so inconvenient, and annoying. Even after I hit shuffle play to try and get the music back it will not play. Please help!

Newbie

Why and how do I stop Spotify from pausing and stopping after Just two songs play while on the bluetooth in my car? ? It's so inconvenient, and annoying. Even after I hit shuffle play to try and get ...

Daniel

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Samsung S4, I open app and get a blank blank screen.

This week my Spotify app has been inoperable. I open the app, and have a blank black screen with the Spotify symbol at the top left corner of the screen. Then it says Spotify as unfortunately stopped working and I will send a report. But it "stops wo...

Casual Listener

This week my Spotify app has been inoperable. I open the app, and have a blank black screen with the Spotify symbol at the top left corner of the screen. Then it says Spotify as unfortunately stopped...

Daniel

Community Legend

4077 Views

7 replies

0 likes

  • 4077 Views
  • 7 replies
  • 0 likes

Spotify client of my one of my android tablets keeps pausing music and replacing play queue

I'm reguraly using spotify connect to a android client that is connected to my stereo. Another one for controlling it. But with this setup the (I think) controlled client starts bugging out, pausing music and then replacing the play queue with what i...

Regular

I'm reguraly using spotify connect to a android client that is connected to my stereo. Another one for controlling it.   But with this setup the (I think) controlled client starts bugging ...

Peter__

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

forgot my spotify account

Forgot my spotify account and it has my credit card is on it don't want to get charged even tho my card doesn't have enough

Regular

Forgot my spotify account and it has my credit card is on it don't want to get charged even tho my card doesn't have enough

Richard

Community Legend

2164 Views

14 replies

0 likes

  • 2164 Views
  • 14 replies
  • 0 likes

Spotify Connect doesn't work with new app (1.10.0.113) and Pioneer vsx-528

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker in the right corner is blinking and that's it. Then the ...

Music Fan

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker ...

McMac

Music Fan

2553 Views

6 replies

0 likes

Connect
  • 2553 Views
  • 6 replies
  • 0 likes

Solved!! Application autoruns when I listen music on my computer

Hi! I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that shows which song is playing and it even stops sometimes the playin...

Casual Listener

Hi!   I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that sh...

Swoley

Casual Listener

1217 Views

6 replies

0 likes

  • 1217 Views
  • 6 replies
  • 0 likes

Solved!! Offline tracks only play for 8 seconds

Hi there, When offline some of my tracks are only played for 8 seconds before the player stops. Did anyone experienced such an issue yet ? Any solution ? Thanks for your support !

Casual Listener

Hi there,   When offline some of my tracks are only played for 8 seconds before the player stops.   Did anyone experienced such an issue yet ? Any solution ?   Thanks ...

Techium

Casual Listener

1331 Views

4 replies

0 likes

  • 1331 Views
  • 4 replies
  • 0 likes

Solved!! two devices under one account

Hey everyone. I have a question or questions. So, I gave my friend my spotify account so she can listen to a new album whenever she wants. So, we are sharing the same account now. My questions is, whenever she is using Spotify on her iPhone, will it ...

Casual Listener

Hey everyone. I have a question or questions. So, I gave my friend my spotify account so she can listen to a new album whenever she wants. So, we are sharing the same account now. My questions is, wh...

jhonnybananas

Casual Listener

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

new to Spotify and loving it!

Bought my first Android phone, recently, after my previous phone eventually gave up the ghost - had it 5 years!At the moment I'm on the 30 day free Premium trial but fully intend to subscribe once the trial is over.I haven't visited my cd collection ...

Gig Goer

Bought my first Android phone, recently, after my previous phone eventually gave up the ghost - had it 5 years! At the moment I'm on the 30 day free Premium trial but fully intend to subscribe once ...

padcam

Gig Goer

1081 Views

8 replies

2 likes

  • 1081 Views
  • 8 replies
  • 2 likes

Can't download albums for Samsung Galaxy S 4

I'm having trouble downloading certain albums on my phone which is a Samsung Galaxy S 4. I will download it only to find out it did not store in "your music". I will save it first then I will try to download it only to have no luck. I'm highly frustr...

Newbie

I'm having trouble downloading certain albums on my phone which is a Samsung Galaxy S 4. I will download it only to find out it did not store in "your music". I will save it first then I will try...

Daniel

Community Legend

740 Views

1 replies

0 likes

Downloading Problem for Samsung Galaxy S 4
  • 740 Views
  • 1 replies
  • 0 likes