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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110432 Views

26 replies

3 likes

  • 110432 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222386 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222386 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579092 Views

79 replies

3 likes

  • 579092 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476973 Views

577 replies

40 likes

Account
Free
  • 476973 Views
  • 577 replies
  • 40 likes

Spotify won't play! Xperia z2 tablet issue. Android 4.4.4

Spotify won't play any tracks. It plays for a split second then pauses itself. I've unistalled and reinstalled which hasn't worked, any ideas?

Casual Listener

Spotify won't play any tracks. It plays for a split second then pauses itself. I've unistalled and reinstalled which hasn't worked, any ideas? 

Daniel

Community Legend

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes

Syncing Local Files to Android over Public Wifi

Hey all, hopefully you guys can help, I have a galaxy s5 and a MacBook Pro, and I've been loving spotify premium, however since I've been at college I haven't been able to sync local files to my phone as the app only supports syncing over wifi and th...

Newbie

Hey all, hopefully you guys can help, I have a galaxy s5 and a MacBook Pro, and I've been loving spotify premium, however since I've been at college I haven't been able to sync local files to my phon...

Daniel

Community Legend

1810 Views

1 replies

0 likes

  • 1810 Views
  • 1 replies
  • 0 likes

Bigger Menu Buffer!

Ever had this problem??? I'm listening to a playlist while navigating through another playlist. I tap the three-dot icon to the right of a track to call up the menu. But my finger hits a little off and selects the track instead. Now it's playing a tr...

Gig Goer

Ever had this problem??? I'm listening to a playlist while navigating through another playlist. I tap the three-dot icon to the right of a track to call up the menu. But my finger hits a little off a...

Daniel

Community Legend

680 Views

1 replies

0 likes

accidentally tap press menu button three dots inadvertently play track
  • 680 Views
  • 1 replies
  • 0 likes

falta de sincronización

Tengo el problema que no puedo descargar música por que me dice que no se puede soncronizar debido a que el dispositivo tiene escaso espacio! La verdad es que tengo 1.75 en la sd y 3 gb en el telefono! Asi qie no entiendo por que no me permite descar...

Regular

Tengo el problema que no puedo descargar música por que me dice que no se puede soncronizar debido a que el dispositivo tiene escaso espacio! La verdad es que tengo 1.75 en la sd y 3 gb en el telefon...

Daniel

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Is Shuffle obliged when you play an album?

I am somewhat 'amazed' by the Android app. If you search for an album and want to play it, you can only choose Shuffle. Anybody got a clue how you can just play it (without saving it)? Sorry, this is the most stupid question I ever asked, but I reall...

Regular

I am somewhat 'amazed' by the Android app. If you search for an album and want to play it, you can only choose Shuffle. Anybody got a clue how you can just play it (without saving it)?   Sor...

Daniel

Community Legend

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

android problem anuncios en cuenta unlimited porque???

Hola , en el android la cuenta unlimited odavia tiene anuncios ! Porque? Y como los puedo quitar . gracias nele

Casual Listener

Hola , en el android la cuenta unlimited odavia tiene anuncios !   Porque? Y como los puedo quitar . gracias nele

Daniel

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Can't select song I want to play!

Hi,I've been having a problem with spotify. When I want to play a song, I try and click on the song and it doesn't do anything. All I have is a green shuffle button, and when I click on it sometimes it doesn't do anything or it plays I random song I ...

Newbie

Hi, I've been having a problem with spotify. When I want to play a song, I try and click on the song and it doesn't do anything. All I have is a green shuffle button, and when I click on it sometime...

Wesmanoz

Newbie

10225 Views

4 replies

0 likes

  • 10225 Views
  • 4 replies
  • 0 likes

offline sync problems

I have a 4G LTE phone and I signed up for Premium. When I switch available offline on, I get a message that says "Turn on 2G/3G syncing to download". How do I do that? Thanks Sue

Newbie

I have a 4G LTE phone and I signed up for Premium.  When I switch available offline on, I get a message that says "Turn on 2G/3G syncing to download".  How do I do that?   Thanks ...

dinomight

Spotify Star

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Solved!! Playing local MP3's on my S4

Hi, This may be obvious but not to me! I can get my local MP3's on Spotify easily enough on my laptop but how do I do it on my phone? I can see the tracks names on the phone but, obviously, they're "not available". Thanks!

Regular

Hi, This may be obvious but not to me!  I can get my local MP3's on Spotify easily enough on my laptop but how do I do it on my phone?  I can see the tracks names on the phone but, obviousl...

dinomight

Spotify Star

1299 Views

5 replies

0 likes

  • 1299 Views
  • 5 replies
  • 0 likes

Please help me convert from Google Music All Access

It's been a couple years since I've used Spotify but I'm at my wits end with Google. All I want is ALL of the music I want to listen to synced to ALL of my devices easily. No small task of course. And Google Music does it but the app has so many quir...

Newbie

It's been a couple years since I've used Spotify but I'm at my wits end with Google. All I want is ALL of the music I want to listen to synced to ALL of my devices easily. No small task of course. An...

dinomight

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Controlling Macbook that is on WiFi with phone not on data

Hi all, I have an unusual situation where my Spotify Android app notifies me when my Macbook is on my WiFi network and is playing music. I can control what is playing on the Mac. What I'd to know is what quantity of mobile data does this consume? I'm...

Newbie

Hi all,   I have an unusual situation where my Spotify Android app notifies me when my Macbook is on my WiFi network and is playing music. I can control what is playing on the Mac.   ...

dinomight

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

por que al sincronizar spotify desde mi androi a mi pc gasta internet?

al momento de sincronizar mi androi con mi pc e notado que gasta internet para descargar nuevamente las musicas que tengo descargadas en mi androi de spotify poes si es asi lo beo inutil esa opcion por que lo mismo me da ir nuevamente a mi lista de r...

Casual Listener

al momento de sincronizar mi androi con mi pc e notado que gasta internet para descargar nuevamente las musicas que tengo descargadas en mi androi  de spotify poes si es asi lo beo inutil esa op...

petrolobo

Casual Listener

633 Views

2 replies

0 likes

  • 633 Views
  • 2 replies
  • 0 likes

HELP!! I LOST ENTIRE PLAYLIST OUT OF NO WHERE

I LOST MY ENTIRE PLAY LIST AND DEBIT CARD NO LONGER ATTACHED TO THE ACCOUNT. I NEVER CANCELED MY SUBSCRIPTION.

Newbie

I LOST MY ENTIRE PLAY LIST AND DEBIT CARD NO LONGER ATTACHED TO THE ACCOUNT. I NEVER CANCELED MY SUBSCRIPTION.

Carina

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

"You're offline" always shown in search tab.

Even when I have access to Internet it "You're offline" is shown for a second and then my recent searches are shown. http://www.upload.ee/image/4367028/Screenshot_2014-11-18-20-17-24.png

Gig Goer

Even when I have access to Internet it "You're offline" is shown for a second and then my recent searches are shown. http://www.upload.ee/image/4367028/Screenshot_2014-11-18-20-17-24.png

orbit_89

Newbie

1147 Views

3 replies

0 likes

  • 1147 Views
  • 3 replies
  • 0 likes

random Songs play but no sound and wont continue. I HAVE CHECKED VOLUME

I´m premium userHow do I fix the songs?And why does my playlist undownload?I have Downloaded the songs and Random songs plays but no sound. I cant fastforward or back in the songs, they just reset to 0.00 and keep playing until its done, After the so...

Newbie

I´m premium user How do I fix the songs? And why does my playlist undownload? I have Downloaded the songs  and Random  songs plays but no sound. I cant fastforward or back in the son...

RfurSwipe

Casual Listener

3831 Views

12 replies

1 likes

Bug Playlist
Bugged songs
Why does playlist undownload.
  • 3831 Views
  • 12 replies
  • 1 likes

Solved!! New Android bug?

I was working on my computer and had my phone connected to the same network. After a while i needed to place a call from my phone. I unlocked my phone and spotify i asked if i wanted to continue playing the song on my computer or on my phone i just i...

Gig Goer

I was working on my computer and had my phone connected to the same network. After a while i needed to place a call from my phone. I unlocked my phone and spotify i asked if i wanted to continue play...

LitrioN

Gig Goer

3690 Views

5 replies

0 likes

Android
bug
call
phone
  • 3690 Views
  • 5 replies
  • 0 likes

Delete/Remove from Play Queue confusion

When you're trying to remove songs from the Queue (because you can't clear the queue at the moment - separate issue) the UI is really confusing. You long press on a track (or press the tiny 3-dot button) and you're presented with the following: What ...

Casual Listener

When you're trying to remove songs from the Queue (because you can't clear the queue at the moment - separate issue) the UI is really confusing. You long press on a track (or press the tiny 3-do...

Rodrigo

Community Legend

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Spotify connect

Can anyone tell me if spotify connect is available on amazon kindle fire app?

Newbie

Can anyone tell me if spotify connect is available on amazon kindle fire app?

Rodrigo

Community Legend

1037 Views

1 replies

0 likes

  • 1037 Views
  • 1 replies
  • 0 likes

Casting Music

Hi, I'm currently thinking of switching back from Google Play Music to Spotify. I wonder whether there is a "cast" button in the Spotify app like the one in Play Music, which let you play music on Sonos and Bluetooth devices.

Casual Listener

Hi, I'm currently thinking of switching back from Google Play Music to Spotify. I wonder whether there is a "cast" button in the Spotify app like the one in Play Music, which let you play music on ...

Carina

Community Legend

1154 Views

3 replies

0 likes

  • 1154 Views
  • 3 replies
  • 0 likes

offline

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys could help me with this would be my carrier T-Mobile...

Newbie

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys c...

MichaelW

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes