Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209358 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209358 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558557 Views

78 replies

3 likes

  • 558557 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461775 Views

575 replies

39 likes

Account
Free
  • 461775 Views
  • 575 replies
  • 39 likes

Solved!! Audio Effects>Bass Boost greyed out on Google Nexus 7, 2nd generation, running Android 4.3.1

Am a new user, just running the 30 day free trial of Premium. Have read the troubleshooting posts, tried uninstall (but could not find the referenced folder anywhere on device following uninstall), reinstalled, but still the Bass Boost slider on the ...

Casual Listener

Am a new user, just running the 30 day free trial of Premium.   Have read the troubleshooting posts, tried uninstall (but could not find the referenced folder anywhere on device following un...

bobgure

Newbie

22414 Views

8 replies

1 likes

  • 22414 Views
  • 8 replies
  • 1 likes

Solved!! Can't Sync Local Files

Hey Spotify-Community, I know I'm not the first with this problem but every solution that helped the other people didn't worked for me. My Device: Moto G 2nd Generation, Spotify Version 1.7.0.830 I tried to sync some local files but it didn't work. N...

Casual Listener

Hey Spotify-Community,   I know I'm not the first with this problem but every solution that helped the other people didn't worked for me.   My Device: Moto G 2nd Generation, Spotify...

Daniel

Community Legend

1071 Views

5 replies

0 likes

  • 1071 Views
  • 5 replies
  • 0 likes

Shuffle all music on android?

I have hundreds of saved songs under "Your Music". When I go into the SONGS category and click SHUFFLE PLAY, it only picks about 30-35 songs to play. I just want to shuffle the entire saved music libarary.

Casual Listener

I have hundreds of saved songs under "Your Music".  When I go into the SONGS category and click SHUFFLE PLAY, it only picks about 30-35 songs to play.  I just want to shuffle the entire sav...

Carina

Community Legend

1725 Views

5 replies

0 likes

  • 1725 Views
  • 5 replies
  • 0 likes

Spotify on Galaxy G3: Offline music - stop auto download, how to organize, delete

Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not sure how), very slow - it took overnight to down load...

Newbie

Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not su...

Daniel

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Solved!! Tablet Mode on Nexus 7 - 2013 model

I'm looking to buy the 2013 model of the Nexus 7. Can someone confirm if Spotify tablet mode works on it (not rooted)? Thanks. --Greg

Regular

I'm looking to buy the 2013 model of the Nexus 7.  Can someone confirm if Spotify tablet mode works on it (not rooted)?  Thanks.   --Greg

gkurr

Regular

1010 Views

2 replies

0 likes

  • 1010 Views
  • 2 replies
  • 0 likes

own mp3 songs - no transitions?

hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work with my own synchronized mp3 songs. please help! tha...

Newbie

hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work w...

Carina

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Connection issues on my Samsung Galaxy S4

Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany) Hello, I am using Spotify mainly outside. On my way to work etc.. I have observed that Spotify has huge problems with...

Casual Listener

Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany)   Hello,   I am using Spotify mainly out...

Ferhat

Casual Listener

976 Views

2 replies

0 likes

  • 976 Views
  • 2 replies
  • 0 likes

New Android app very sluggish streaming and unresponsive

I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If there is any network issue, the app becomes unrespon...

Regular

I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If t...

Daniel

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Testing required (volume bug?) Android

Hello Spotify community, He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify and Google Play Music in Android on my Nexus 5. For months I've...

Regular

Hello Spotify community,   He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify a...

rjhsteel2001

Regular

879 Views

5 replies

0 likes

  • 879 Views
  • 5 replies
  • 0 likes

Solved!! Android App won't play - pauses all tracks

A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for streaming and offline tracks. Here's what I've done so f...

Regular

A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for strea...

heybatter

Regular

2530 Views

7 replies

0 likes

  • 2530 Views
  • 7 replies
  • 0 likes

WARNING! Spotify connect is not free!

Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all. Did you know it uses a lot of data on your mobile as we...

Gig Goer

Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all....

Carina

Community Legend

3475 Views

13 replies

0 likes

  • 3475 Views
  • 13 replies
  • 0 likes

Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android

Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/ Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android Is this something that will be dealt with or can be deal...

Music Fan

Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/   Spotify is Top 5 Performance-Draining App, Top 3 Storage eater ...

Carina

Community Legend

1331 Views

3 replies

0 likes

Android
battery drain
storage
  • 1331 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Android app: Shuffle for Playlists?

I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists. I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting shuffle. Is this feature not there? If so, that's severely...

Casual Listener

I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists.  I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting s...

tomk7897

Newbie

12340 Views

5 replies

1 likes

  • 12340 Views
  • 5 replies
  • 1 likes

Solved!! [Xperia Z1 Compact] Equalizer problem

Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact.

Nothing happens when i change the eq settings in spotify but it works just fine in the integrated music player.

Could you take a look at this bug?

Yours sincerely Tovi.

Casual Listener

Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact. <br><br>Nothing happens when i change the eq settings in spotify but it works just fine in the integrated m...

AntePante

Casual Listener

6511 Views

8 replies

0 likes

Other
  • 6511 Views
  • 8 replies
  • 0 likes

Can i use OTG to download my playlists and listen them offline? - OG Moto G 8GB - (KitKat 4.4.4)

Something like this. http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85

Casual Listener

Something like this.   http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85

Tetsuo6995

Roadie

2201 Views

3 replies

0 likes

  • 2201 Views
  • 3 replies
  • 0 likes

Solved!! Android + Smartphone App

hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to remote controll the Smart-TV-App with my moble. But it doe...

Casual Listener

hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to rem...

Daniel

Community Legend

1103 Views

3 replies

0 likes

  • 1103 Views
  • 3 replies
  • 0 likes

Solved!! "My Music" doesn't sync with mobile

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show up in the songs folder on my phone?

Casual Listener

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show u...

badger1492

Casual Listener

8138 Views

7 replies

0 likes

  • 8138 Views
  • 7 replies
  • 0 likes

Cannot download songs.

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...

Regular

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...

Carina

Community Legend

1336 Views

6 replies

0 likes

internet connection
  • 1336 Views
  • 6 replies
  • 0 likes

"stop download" kills entire playlist

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed from my device. This is not the expected behaviour. I only wanted to sto...

Casual Listener

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed f...

Daniel

Community Legend

1277 Views

3 replies

0 likes

  • 1277 Views
  • 3 replies
  • 0 likes

Spotify no longer working

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Newbie

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Daniel

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes