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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
  • 375451 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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  • 7 likes

nakisastore `s iPhone

Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all the time. I tried to change password but it didn`t help...

Gig Goer

Hello, I got weird issue. Today I reinstalled Spotify app on my Android and found out that I`m linked to some "nakisastore`s iPhone" device. How it`s possible? That user also switches tracks all...

Jordi

Community Legend

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
  • 0 likes

Control Device from desktop possible?

Hello. I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basically I want to plug my phone into a mini plug connected to my st...

Newbie

Hello.   I have yet to find Spotify functionality that alows me to control playback on my Samsung Galaxy III. This is an Rdio feature I have yet to find on Spotify, I hope it exists. Basical...

Daniel

Community Legend

407 Views

1 replies

1 likes

  • 407 Views
  • 1 replies
  • 1 likes

Samsung Galaxy s5 Spotify resets every 10 seconds

Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds. I have tried undownloading the app, powering off the phone and redownloading the ...

Music Fan

Got a new phone - Samsung Galaxy s5/ DOwnload spotify and upon logging in it resets every ten seconds, states its offline and does this over and over every ten seconds.  I have tried undownloadi...

jmnemonik

Newbie

2104 Views

9 replies

0 likes

  • 2104 Views
  • 9 replies
  • 0 likes

Solved!! How to delete songs from stared playlist

Hi What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way to remove songs from my Starred playlist, I guess I have missed som...

Casual Listener

Hi   What is the easyest way to deleate songs from the "starred playlist", I do not whant to gointo the Starred Playlist and brows as it's way to time consuming. So what's the easy way ...

Laban66

Casual Listener

1314 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Fire TV - UK user with Premium Subscription - Spotify Connect not working

Hi,I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Both are running iOS 8.1 and have latest Spotify iOS Apps...

Music Fan

Hi, I have just installed a Fire TV in my living room and installed Spotify Connect from Amazon Appstore. When I open the App on the Fire TV neither my iPad Air or iPhone 6 can see the Fire TV. Bo...

Perpics

Regular

3954 Views

22 replies

0 likes

fire TV
  • 3954 Views
  • 22 replies
  • 0 likes

Solved!! Taskbar at the bottom disappear after upgrade, also lock screen controls disappear

After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar at the bottom randomly disappears - when bringing down the statu...

Gig Goer

After upgrading to 1.6.0.952 there are issues with three things:   - the lock screen spotify control randomly disappears - in spotify - the mini cover picture and "now playing" status bar ...

flunknewstead

Gig Goer

2528 Views

2 replies

0 likes

  • 2528 Views
  • 2 replies
  • 0 likes

sometimes songs didn't play sound

Hi, I'm an android user, and when I have extreme audio quality turned on, sometimes when I want to listen a song it starts to play but without sound, and I have to retry like 4 times. How can I solve it?

Casual Listener

Hi, I'm an android user, and when I have extreme audio quality turned on, sometimes when I want to listen a song it starts to play but without sound, and I have to retry like 4 times. How can I solve...

Daniel

Community Legend

873 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Android app

Hello! I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole song. I have tried to log out and deleting and redownloading the...

Newbie

Hello!   I was wondering if you could help me with my app! I press PLAY but turns to PAUSE 3 seconds in, and then it just goes PLAY,PAUSE,PLAY,PAUSE,PLAY,PAUSE and it won't play one whole ...

Daniel

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

volume too low

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to be turned down doesn't matter what quality of music...

Music Fan

This has been happening for a few weeks now.. I have the apple ear buds and use them at my job driving truck.. I loved Spotify and honestly still love it, but now for some reason the volume seems to...

KDbeast42813

Music Fan

2188 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Release Notes - Spotify for Android (1.6.0)

What's new in this version (1.6.0) New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-controlled access to your playlists and save your favourite tracks. Requires Blueto...

Community Legend

  What's new in this version (1.6.0)   New: Now you can listen in Ford vehicles equipped with the Ford SYNC AppLink platform. Pair your phone via Bluetooth to enjoy voice-con...

kbrooksc

Community Legend

1148 Views

1 replies

0 likes

Android
Release Notes
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NO VEO IMAGENES DE LAS CANCIONES IPHONE 5S

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlos...

Daniel

Community Legend

766 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify doesnt always auto play when bluetooth connects :/

hi all, when i get into my car spotify only auto plays around 50% of the time Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to my ears could it be a memory/cache issue with spotify? thanks dan p...

Visitor

hi all,   when i get into my car spotify only auto plays around 50% of the time 😕 Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to ...

user-removed

Not applicable

703 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify on LG Optimus Elite

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

Newbie

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

Daniel

Community Legend

1214 Views

3 replies

0 likes

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  • 3 replies
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Volume is too low on android spotify

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on the iphone i did not have this issue

Casual Listener

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on th...

Daniel

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Solved!! Issue with offline mode and no internet connection

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switch than it says no internet connection and I can't p...

Casual Listener

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switc...

Daniel

Community Legend

5295 Views

20 replies

3 likes

  • 5295 Views
  • 20 replies
  • 3 likes

Songs are saved on BOTH Internal and SD card

Hi, I'm using a fresh 32gb external card and 16GB internal. The problem is the songs are saved on BOTH internal and SD card. I have tried deleting caches, re-installing spotify, clearing date and all that. I can assure that the 0.1GB is the songs fro...

Casual Listener

Hi,    I'm using a fresh 32gb external card and 16GB internal.  The problem is the songs are saved on BOTH internal and SD card.  I have tried deleting caches, re-installing s...

Daniel

Community Legend

747 Views

4 replies

0 likes

  • 747 Views
  • 4 replies
  • 0 likes

Spotify player pauses music immediately??

*Warning, really bad english!!* Spotify has always worked perfectly for me, but suddenly, one day this just happened. I try to play my music but it immediately pauses. I try to press it several times, but it still won't work. I have tried to play it ...

Casual Listener

*Warning, really bad english!!*   Spotify has always worked perfectly for me, but suddenly, one day this just happened. I try to play my music but it immediately pauses. I try to press it se...

Daniel

Community Legend

1247 Views

3 replies

0 likes

  • 1247 Views
  • 3 replies
  • 0 likes

Spotify doesn't show my albums and songs anymore

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs are gone. This didn't happen to me the first time. Usually I...

Regular

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs ar...

Daniel

Community Legend

1626 Views

1 replies

0 likes

  • 1626 Views
  • 1 replies
  • 0 likes

Solved!! playlist only play's in shuffle mode

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode. Why is that? I just want select a song from a list without hear every song from the album first:( pleaseee help

Casual Listener

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode.    Why is that? I just want select a song from a...

jaimyf

Casual Listener

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
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Spotify Connect doesnt find Speaker

Hi! I'm testing the free month at the moment and wanted to use Spotify Connect with my iTeufel Air Blue Speaker. Unfortunately Connect doesnt seem to find it in the App. I am using a Samsung Galaxy S3 with the newest Android version. My speaker is co...

Casual Listener

Hi!   I'm testing the free month at the moment and wanted to use Spotify Connect with my iTeufel Air Blue Speaker. Unfortunately Connect doesnt seem to find it in the App. I am using a Samsu...

Crimsonmirk

Casual Listener

927 Views

5 replies

0 likes

  • 927 Views
  • 5 replies
  • 0 likes