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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6840 Views

0 replies

7 likes

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Log in with Facebook

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Casual Listener

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Josh

Community Legend

515 Views

2 replies

0 likes

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No track time with bluetooth

Hello, I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom). When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays which is the song, artist and album but the track timeline is always bloc...

Newbie

Hello,   I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom).   When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays ...

Peter__

Community Legend

430 Views

1 replies

1 likes

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  • 1 replies
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Not working on Bq Maxwell Lite 4.1

The app doesn't work on my tablet with the new updates

Casual Listener

The app doesn't work on my tablet with the new updates

Barnir

Newbie

696 Views

3 replies

0 likes

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[bug] swiping Spotify from recent apps changes song

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the middle instead of the beginning. Nothing bad happened...

Casual Listener

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the mi...

Daniel

Community Legend

1058 Views

4 replies

0 likes

bug report
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Why does my spotify keep re downloading my 'offline' songs every time I log on?

For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?

Casual Listener

For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?

djones1991

Casual Listener

3283 Views

2 replies

0 likes

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[LG G2] Volume changes up and down during the song.

I see a desktop version of this question but I'm having the same problem volume up/down issue with my mobile device (LG G2, T-Mobile, latest version of both Android and Spotify). I'll plug in my phone to the car and as I'm driving/listening to a song...

Music Fan

I see a desktop version of this question but I'm having the same problem volume up/down issue with my mobile device (LG G2, T-Mobile, latest version of both Android and Spotify).   I'll plug...

lukuspearcus

Newbie

1709 Views

3 replies

0 likes

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dmtech tab 10,1 only shufflemode?

From what i can read spotify free should have the same perks as the pc-version, but i can only use shuffle\6skips.how come?

Newbie

From what i can read spotify free should have the same perks as the pc-version, but i can only use shuffle\6skips.how come?

Joe

Community Legend

344 Views

1 replies

0 likes

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My access to beta versions is gone. What happened?

I was a beta tester a fill weeks ago and now I lost this access... what happened?

Visitor

I was a beta tester a fill weeks ago and now I lost this access... what happened?

user-removed

Not applicable

376 Views

2 replies

0 likes

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Solved!! Recently added tracks?

Spotify misses this option, correct? 

Roadie

Spotify misses this option, correct? 

Daniel

Community Legend

596 Views

2 replies

0 likes

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Solved!! Spotify won't connect when I try to upgrade to premium

Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine. I can still search and play songs. It just really...

Casual Listener

Hello all. I've been trying to upgtade to premium for some time now. The problem is, spotify won't connect when I tap the option to buy premium. This makes no sense as the internet connection is fine...

pattys

Casual Listener

681 Views

4 replies

0 likes

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Playlist stops

I have a IPod and playlist stops at the end of some songs. The problem started with a recent update.

Regular

I have a IPod and playlist stops at the end of some songs. The problem started with a recent update.

mrhaymack

Regular

670 Views

6 replies

0 likes

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Opening Spotify crashes and restarts my HTC phone

It is just one of the things that happen when I start Spotify. This particular behavior is the worst as the whole phone shuts down and restarts when I try to open my Spotify App. I am a premium user and I never had any problems with Spotify (I loved ...

Newbie

It is just one of the things that happen when I start Spotify. This particular behavior is the worst as the whole phone shuts down and restarts when I try to open my Spotify App.   I am ...

christurbervill

Newbie

2205 Views

2 replies

0 likes

crashes
htc
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Cant be this hard to play downloaded music in Airplane mode on my Android when it works on iPhone

So i have a Galaxy S3 and an iPhone 5s. I travael alot and dont always have an active connection. To combat this I download my primary playlilsts to my devices and then bring up Spotify when Im ready to relax with some music. Works absolutely fine on...

Casual Listener

So i have a Galaxy S3 and an iPhone 5s.  I travael alot and dont always have an active connection.  To combat this I download my primary playlilsts to my devices and then bring up Spotify w...

mikeriz

Casual Listener

444 Views

2 replies

0 likes

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T-Mobile Issues

I had a spotify premium account and was paying through my Tmobile service, and just recently it started to tell me i didn't have premium anymore. When i go to sign up for it again, it tells me t-mobile doesn't support spotify. Help!!

Newbie

I had a spotify premium account and was paying through my Tmobile service, and just recently it started to tell me i didn't have premium anymore. When i go to sign up for it again, it tells me t-mobi...

Joe

Community Legend

387 Views

1 replies

0 likes

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sopotify not working on mobile device

I've been trying to download my playlists (I'm premium) in my new Samsung galaxy s4 mini but when it's all downloaded, it kind of delete itself and I have to start over again downloading. What should I do?

Newbie

I've been trying to download my playlists (I'm premium) in my new Samsung galaxy s4 mini but when it's all downloaded, it kind of delete itself and I have to start over again downloading. What should...

Joe

Community Legend

350 Views

1 replies

0 likes

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Solved!! Spotify crashing after being closed and then re-opened

Hi! Recently I have had some issues with Spotify on my Android. After I exit the app and/or swipe it "away" from my recently used apps and later try to open it again it keeps crashing! Several messages appear with a text saying something like "Spotif...

Casual Listener

Hi!    Recently I have had some issues with Spotify on my Android. After I exit the app and/or swipe it "away" from my recently used apps and later try to open it again it keeps crashin...

argyre

Casual Listener

703 Views

2 replies

1 likes

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Problems with Bluetooth

I connect my ph to a bluetooth speaker. It only does shuffle on my ph...through Bluetooth. I'm a paid subscriber. Melissa

Newbie

I connect my ph to a bluetooth speaker.   It only does shuffle on my ph...through Bluetooth.  I'm a paid subscriber.   Melissa

Joe

Community Legend

383 Views

1 replies

0 likes

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Not working on Galaxy s2

About 3-4 updates ago I stopped being able to use spotify on my android device. I am paying for premium specifically for this purpose, and I still have no access to spotify. What is the ETA on a fix being pushed for this problem? Is it something I ne...

Newbie

About 3-4 updates ago I stopped being able to use spotify on my android device. I am paying for premium specifically for this purpose, and I still have no access to spotify. What is the ETA on a fix ...

Fred

Community Legend

451 Views

2 replies

0 likes

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Spotify loses shuffle place (offline mode)

Hi everyone. Spotify premium user here with my first post. I'm having a really infuriating issue here. After watching Spotify absolutely chew up my data, I decided to download all songs for use in offline mode. When I hit "Shuffle Play" which I like ...

Newbie

Hi everyone.  Spotify premium user here with my first post.  I'm having a really infuriating issue here.  After watching Spotify absolutely chew up my data, I decided to download all s...

Sillik

Music Fan

543 Views

1 replies

0 likes

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Spotify won't play synced tracks!

Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say at least, considering I usually have around 10-12GB...

Casual Listener

Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say ...

Joe

Community Legend

910 Views

3 replies

0 likes

synced offline won't play
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