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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376881 Views

541 replies

34 likes

Account
Free
  • 376881 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7637 Views

0 replies

7 likes

  • 7637 Views
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  • 7 likes

NO VEO IMAGENES DE LAS CANCIONES IPHONE 5S

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlos...

Daniel

Community Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

spotify doesnt always auto play when bluetooth connects :/

hi all, when i get into my car spotify only auto plays around 50% of the time Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to my ears could it be a memory/cache issue with spotify? thanks dan p...

Visitor

hi all,   when i get into my car spotify only auto plays around 50% of the time 😕 Ive got an app that actually launches spotify as soon as BT is connected, but the music doesnt arrive to ...

user-removed

Not applicable

712 Views

4 replies

0 likes

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Solved!! Spotify on LG Optimus Elite

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

Newbie

Hi, I downloaded the Spotify App for my phone, but it won't work anymore because it wants me to upgrade to premium. I don't want premium. Is there a way to just use the free version on my phone?

Daniel

Community Legend

1215 Views

3 replies

0 likes

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  • 3 replies
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Volume is too low on android spotify

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on the iphone i did not have this issue

Casual Listener

When i conncet my note 3 to bose soundlink3 my max volume is really low and when i put a music youtube video the sound is loud as allways its just with spotify that it is low when i had spotify on th...

Daniel

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Solved!! Issue with offline mode and no internet connection

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switch than it says no internet connection and I can't p...

Casual Listener

I have spotify premium and a htc one with the latest firmware. If I toggle between offline and online mode it stays in offline mode and after that I can't play music. If it works (sometimes) to switc...

Daniel

Community Legend

5320 Views

20 replies

3 likes

  • 5320 Views
  • 20 replies
  • 3 likes

Songs are saved on BOTH Internal and SD card

Hi, I'm using a fresh 32gb external card and 16GB internal. The problem is the songs are saved on BOTH internal and SD card. I have tried deleting caches, re-installing spotify, clearing date and all that. I can assure that the 0.1GB is the songs fro...

Casual Listener

Hi,    I'm using a fresh 32gb external card and 16GB internal.  The problem is the songs are saved on BOTH internal and SD card.  I have tried deleting caches, re-installing s...

Daniel

Community Legend

748 Views

4 replies

0 likes

  • 748 Views
  • 4 replies
  • 0 likes

Spotify player pauses music immediately??

*Warning, really bad english!!* Spotify has always worked perfectly for me, but suddenly, one day this just happened. I try to play my music but it immediately pauses. I try to press it several times, but it still won't work. I have tried to play it ...

Casual Listener

*Warning, really bad english!!*   Spotify has always worked perfectly for me, but suddenly, one day this just happened. I try to play my music but it immediately pauses. I try to press it se...

Daniel

Community Legend

1248 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify doesn't show my albums and songs anymore

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs are gone. This didn't happen to me the first time. Usually I...

Regular

Hi, When I open Spotify on my Mac everything is normal. My albums and songs are all there in the section "Your Music". However, when I open the spotify app on my android my albums and songs ar...

Daniel

Community Legend

1626 Views

1 replies

0 likes

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  • 1 replies
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Solved!! playlist only play's in shuffle mode

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode. Why is that? I just want select a song from a list without hear every song from the album first:( pleaseee help

Casual Listener

I can't select a specific song from a playlist...everytime i do that, the "shuffle button" highlites. So i only can play in suffle mode.    Why is that? I just want select a song from a...

jaimyf

Casual Listener

647 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Connect doesnt find Speaker

Hi! I'm testing the free month at the moment and wanted to use Spotify Connect with my iTeufel Air Blue Speaker. Unfortunately Connect doesnt seem to find it in the App. I am using a Samsung Galaxy S3 with the newest Android version. My speaker is co...

Casual Listener

Hi!   I'm testing the free month at the moment and wanted to use Spotify Connect with my iTeufel Air Blue Speaker. Unfortunately Connect doesnt seem to find it in the App. I am using a Samsu...

Crimsonmirk

Casual Listener

930 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Premium Account

So I just upgraded to premium after my account was on free for a couple months, but once i upgraded, it worked for a minute let me click on a song, but after a couple minutes went by, it wouldn't work anymore. But they are available offline, but won'...

Casual Listener

So I just upgraded to premium after my account was on free for a couple months, but once i upgraded, it worked for a minute let me click on a song, but after a couple minutes went by, it wouldn't wor...

Noahboa98

Casual Listener

934 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Unable to navigate using my Roku remote

I tried to use Spotify on my Roku last night after having been away for a few days. To my dismay, I found that I am now unable to navigate using my Roku remote. One light touch and I'm rushed up or down a list multiple levels, almost always past any ...

Casual Listener

I tried to use Spotify on my Roku last night after having been away for a few days.  To my dismay, I found that I am now unable to navigate using my Roku remote.  One light touch and I'm ru...

Daniel

Community Legend

745 Views

2 replies

0 likes

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  • 2 replies
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Release Notes - Spotify for Android (1.5.0)

What's new in this version (1.5.0) New: More intuitive sidebar navigation. New: “Offers” section on Artist pages. New: Spotify can now speak Swedish and Québécois. Fictitious: This app is wearing a leopard-print onesy.

Spotify Legend

  What's new in this version (1.5.0)   New: More intuitive sidebar navigation. New: “Offers” section on Artist pages. New: Spotify can now speak Swedish and Québécois. Fictiti...

Goodman

Spotify Legend

3866 Views

6 replies

2 likes

Android
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  • 2 likes

Solved!! Spotify Connect Stop Finding My Speakers

I have two pioneer SMA speakers. I had them each working fine with Spotify connect. I then updated my password and chagned my credit card for billing. Whne I next went to play songs and the speakers, they no longer show up on the list of devices. Is ...

Casual Listener

I have two pioneer SMA speakers.  I had them each working fine with Spotify connect.  I then updated my password and chagned my credit card for billing.  Whne I next went to play ...

cnd

Casual Listener

3058 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify mobile version not working after reinstall

Hello, I re-installled the Spotify app on my rather old phone (Samsung Galaxy Ace). Before the re-install, everything worked perfectly. After the re-install, the Play Store said that my phone does not meet the requirements for the new Spotify app. Is...

Visitor

Hello,   I re-installled the Spotify app on my rather old phone (Samsung Galaxy Ace). Before the re-install, everything worked perfectly. After the re-install, the Play Store said that my ph...

Daniel

Community Legend

852 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Bought a Gift Card and Redeemed it but my account will not become premium.

When I attempt to become Premium by choosing the upgrade option, which I have already payed for, when I try to confirm upgrade it tells me that I have no added a payment option yet, but the whole point of a gift card was to avoid getting wrapped up i...

Regular

When I attempt to become Premium by choosing the upgrade option, which I have already payed for, when I try to confirm upgrade it tells me that I have no added a payment option yet, but the whole poi...

Emo_Hobo

Regular

1090 Views

4 replies

0 likes

  • 1090 Views
  • 4 replies
  • 0 likes

Solved!! connect

I want to delete one of my connect devices but ı couldn't find where can i delete.

Casual Listener

I want to delete one of my connect devices but ı couldn't find where can i delete.

Amarro

Community Legend

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
  • 0 likes

Solved!! shuffle

I know how to shuffle within one album but I would like to shuffle between all my saved music so it plays different tracks from different albums randomly. Is it possible to do this?

Newbie

I know how to shuffle within one album but I would like to shuffle between all my saved music so it plays different tracks from different albums randomly. Is it possible to do this?

Carina

Community Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

No Internet Connection

When i try to connect to spotify on my android phone on 4G LTE network, i get the error messsge no internet connection. I tried the troubleshooting suggestion anf still no connevtion

Regular

When i try to connect to spotify on my android phone on 4G LTE network, i get the error messsge no internet connection. I tried the troubleshooting suggestion anf still no connevtion

eoj

Newbie

8044 Views

12 replies

1 likes

  • 8044 Views
  • 12 replies
  • 1 likes

Fast forwarding on android

Hello. I have a problem that have happen to me after the latest 2-3 patches on my mobil. i used to transfer huge mp3 files from my computer to my phone with the use of spotify. Think 50-90 min mix before i had no problem fast forwarding in those song...

Casual Listener

Hello.    I have a problem that have happen  to me after the latest 2-3 patches on my mobil.  i used to transfer huge mp3 files from my computer to my phone with the use of ...

Chezze

Casual Listener

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes