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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201359 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201359 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545509 Views

78 replies

3 likes

  • 545509 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453159 Views

571 replies

38 likes

Account
Free
  • 453159 Views
  • 571 replies
  • 38 likes

Delete/Remove from Play Queue confusion

When you're trying to remove songs from the Queue (because you can't clear the queue at the moment - separate issue) the UI is really confusing. You long press on a track (or press the tiny 3-dot button) and you're presented with the following: What ...

Casual Listener

When you're trying to remove songs from the Queue (because you can't clear the queue at the moment - separate issue) the UI is really confusing. You long press on a track (or press the tiny 3-do...

Rodrigo

Community Legend

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Spotify connect

Can anyone tell me if spotify connect is available on amazon kindle fire app?

Newbie

Can anyone tell me if spotify connect is available on amazon kindle fire app?

Rodrigo

Community Legend

965 Views

1 replies

0 likes

  • 965 Views
  • 1 replies
  • 0 likes

Casting Music

Hi, I'm currently thinking of switching back from Google Play Music to Spotify. I wonder whether there is a "cast" button in the Spotify app like the one in Play Music, which let you play music on Sonos and Bluetooth devices.

Casual Listener

Hi, I'm currently thinking of switching back from Google Play Music to Spotify. I wonder whether there is a "cast" button in the Spotify app like the one in Play Music, which let you play music on ...

Carina

Community Legend

1089 Views

3 replies

0 likes

  • 1089 Views
  • 3 replies
  • 0 likes

offline

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys could help me with this would be my carrier T-Mobile...

Newbie

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys c...

MichaelW

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Discover Tab still not available on Nexus 7

Does anyone using the Android App have Discover yet? My Nexus 7 still doesn't have it. I know the feature was slowly rolling out, but I don't know anyone who doesn't have it on any other device. I have the most up-to-date Android (4.3) on my OG Nexus...

Casual Listener

Does anyone using the Android App have Discover yet? My Nexus 7 still doesn't have it. I know the featur...

natalie26

Casual Listener

1416 Views

4 replies

0 likes

Nexus 7
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deleted tracks in device playlist and desktop keeps adding them to device

I have premium account and listen to music in my android device on offline mode. I edit my playlists in my device by deleting songs i don't want anymore but when I get my device online, it start downloading again the songs that are in my desktop play...

Casual Listener

I have premium account and listen to music in my android device on offline mode. I edit my playlists in my device by deleting songs i don't want anymore but when I get my device online, it start down...

Daniel

Community Legend

1319 Views

3 replies

0 likes

  • 1319 Views
  • 3 replies
  • 0 likes

xperia t2 ultra dual

Spotify just crashces on start on my new dual sim phone. ist this a known problem ?

Casual Listener

Spotify just crashces on start on my new dual sim phone.   ist this a known problem ?

geos_one

Casual Listener

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

songs wont remain synced on Samsung Galaxy Note 3

Hi, everytime i download my playlists for offline mode they appear downloaded until i go offline as soon as i leave my wifi zone at home all tracks are deleted. This has been happening for the past 3 weeks.

Casual Listener

Hi, everytime i download my playlists for offline mode they appear downloaded until i go offline as soon as i leave my wifi zone at home all tracks are deleted. This has been happening for the past 3...

Rodrigo

Community Legend

627 Views

6 replies

0 likes

  • 627 Views
  • 6 replies
  • 0 likes

Solved!! cant download spotify

Hello I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 Thanks in advance

Newbie

Hello   I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 &nbsp...

Daniel

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

possible fix for htc one m8 users on tmobile

I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been working steady

Newbie

I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Song found on desktop but not app

Hi,I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8).Upon further inspection I found that the song wasn't showing up at all, even when I specifically ...

Casual Listener

Hi, I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8). Upon further inspection I found that t...

Daniel

Community Legend

2473 Views

5 replies

0 likes

  • 2473 Views
  • 5 replies
  • 0 likes

I don't have the option to 2G/3G download

How can i download i don't have the 2G 3G option and i just signed up for the premium account

Newbie

How can i download i don't have the 2G 3G option and i just signed up for the premium account

Daniel

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

No internet connection

I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...

Casual Listener

I've cleared the cache, data and uninstalled and re-installed the app. Still I cannot connect. I talked withT-Mobile and internet connection is not the problem. Help plz...

Eli

Roadie

704 Views

4 replies

0 likes

  • 704 Views
  • 4 replies
  • 0 likes

Spotify design.

Will Spotify support the new material design guidelines that Google has put into place? The only thing holding me back from premium is design. I hate the way it looks like iOS 7/8 and waaaay out of place on Android. Thanks!!

Visitor

Will Spotify support the new material design guidelines that Google has put into place? The only thing holding me back from premium is design. I hate the way it looks like iOS 7/8 and waaaay out of p...

Osyx

Roadie

2415 Views

4 replies

0 likes

  • 2415 Views
  • 4 replies
  • 0 likes

Big delay between minimising Spotify and the music controls appearing in the notification shade?

Why is there a good two second delay between the Spotify app minimising and the music controls appearing in the notifications shade (i.e. the place where notifications go)? Other music apps don't have this issue - the controls appear literally starig...

Roadie

Why is there a good two second delay between the Spotify app minimising and the music controls appearing in the notifications shade (i.e. the place where notifications go)? Other music apps don't hav...

Amarro

Community Legend

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
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Progress bar starts progressing before music starts [bug]

On the Spotify Android app, the progress bar (i.e. the seconds passed when playing a song) will start moving as soon as a song is selected but often when streaming on a mobile connection the music doesn't actually start until a few seconds after that...

Roadie

On the Spotify Android app, the progress bar (i.e. the seconds passed when playing a song) will start moving as soon as a song is selected but often when streaming on a mobile connection the music do...

AlecRobertson

Roadie

1316 Views

2 replies

0 likes

  • 1316 Views
  • 2 replies
  • 0 likes

How do I stop Spotify from sending me notification?

Hello, Nexus 7 2013 premium user here. Since the last update, I keep getting notification of songs out of sudden from Spotify, when I'm not even listening to music, and the song doesn't seems to be in any of my playlist, so I see this as spam. I alre...

Casual Listener

Hello,   Nexus 7 2013 premium user here.   Since the last update, I keep getting notification of songs out of sudden from Spotify, when I'm not even listening to music, and the song...

hwa107

Casual Listener

4739 Views

3 replies

1 likes

Premium
  • 4739 Views
  • 3 replies
  • 1 likes

lg g3 5.0 - can't see any UI after install

Hey! I just installed spotify on my lg g3 and for some reason I can't see anything! just the background and spotily logo on the top left. can't login or do anything.. I have tried to reinstall, delete data and folder from android folder, still nothin...

Newbie

Hey! I just installed spotify on my lg g3 and for some reason I can't see anything! just the background and spotily logo on the top left. can't login or do anything.. I have tried to reinstal...

hidfalk

Newbie

1241 Views

2 replies

0 likes

  • 1241 Views
  • 2 replies
  • 0 likes

Spotify logging out Automatically on Android 5.0

Has anyone else come across this random issue where spotify logs out and all the music is gone on Android 5.0 when you close the app. It's happened so many times on my Nexus 5 that now I'm thinking of cancelling my subscription and going with Google'...

Casual Listener

Has anyone else come across this random issue where spotify logs out and all the music is gone on Android 5.0 when you close the app. It's happened so many times on my Nexus 5 that now I'm thinking o...

kartikb

Casual Listener

1153 Views

3 replies

0 likes

  • 1153 Views
  • 3 replies
  • 0 likes

android internet off line problem fixed

Add a new apn to fix the problem:http://support.t-mobile.com/docs/DOC-10361#networkIt works. Good luck!

Casual Listener

Add a new apn to fix the problem: http://support.t-mobile.com/docs/DOC-10361#network It works. Good luck!

Daniel

Community Legend

482 Views

1 replies

1 likes

  • 482 Views
  • 1 replies
  • 1 likes