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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387877 Views

545 replies

34 likes

Account
Free
  • 387877 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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Solved!! Galaxy S3 doesn't find any playlists or songs

Hello, I recently upgraded to Premium, afterwards my pc was still containing the same playlists etc but suddenly my phone asked for a relog which I did. Now after I relogged, everything disappeared and Spotify can't find any playlists or songs.. Weir...

Casual Listener

Hello,   I recently upgraded to Premium, afterwards my pc was still containing the same playlists etc but suddenly my phone asked for a relog which I did. Now after I relogged, everything ...

TGol

Casual Listener

1402 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Taskbar at the bottom disappear after upgrade, also lock screen controls disappear - part 2

I posted this yesterday. Got the advice to clear all app data and this solved it.. .. For ten hours. No the same problem again. Any advice? Many thanks! "After upgrading to 1.6.0.952 there are issues with three things: - the lock screen spotify contr...

Gig Goer

I posted this yesterday. Got the advice to clear all app data and this solved it.. .. For ten hours. No the same problem again. Any advice? Many thanks! "After upgrading to 1.6.0.952 there ar...

flunknewstead

Gig Goer

1201 Views

5 replies

0 likes

Android 4.4.2
bug report
  • 1201 Views
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How do I play a song from my desktop app and have it play through my android app?

Is there anyway to choose a song on my desktop spotify and have it play to my adroid app? The reverse is quite simple, but there doesn't seem to be a way to choose a playback device from the desktop version.

Newbie

Is there anyway to choose a song on my desktop spotify and have it play to my adroid app? The reverse is quite simple, but there doesn't seem to be a way to choose a playback device from the desktop ...

Peter__

Community Legend

536 Views

1 replies

0 likes

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  • 1 replies
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Se cortan las canciones

Se cortan las canciones al escucharlas en el telefono con 3G. Soy de argenbtina... Tengo suscripcion "PREMIUM"... Me doy de baja o solucionan el problema ??

Casual Listener

Se cortan las canciones al escucharlas en el telefono con 3G. Soy de argenbtina... Tengo suscripcion "PREMIUM"...   Me doy de baja o solucionan el problema ??

Peter__

Community Legend

1014 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Android app does not start up

Hello, since a week or so, my spotify app on my phone will not start up. At least, it will start a black screen with the spotfy logo in the top left corner and then the app dies. I already tries reinstalling it a few times, but it does not make any d...

Casual Listener

Hello,   since a week or so, my spotify app on my phone will not start up. At least, it will start a black screen with the spotfy logo in the top left corner and then the app dies. I already...

shobbel

Casual Listener

1781 Views

2 replies

0 likes

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  • 2 replies
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Android App can't run on the background

Spotify crashes whenever I try to use any other app, Waze, Facebook Messenger, Google Navigation. It stops playing, and reboots. The problem is, it didn't use to do that when I first installed it, I was able to do any other activity while listening t...

Newbie

Spotify crashes whenever I try to use any other app, Waze, Facebook Messenger, Google Navigation. It stops playing, and reboots. The problem is, it didn't use to do that when I first installed it, ...

Daniel

Community Legend

1880 Views

2 replies

0 likes

  • 1880 Views
  • 2 replies
  • 0 likes

Anyway possible way to log into Spotify Mobile without having to sign in through Facebook?

Originally signed up for desktop Spotify through Facebook a few years back. I now only use your mobile version, and no longer use Facebook and would like to delete it off of my phone. is there any work around to be able to sign into your premium mobi...

Visitor

Originally signed up for desktop Spotify through Facebook a few years back. I now only use your mobile version, and no longer use Facebook and would like to delete it off of my phone. is there any wo...

user-removed

Not applicable

1296 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Just a question about how this works

I am a prenium sub and was wondering, in some of my playlists I have the same song across more then 1 playlist. I then sync this offline to my phone, would it download the same song twice for each playlist? Which in turn makes it use more space? Or w...

Casual Listener

I am a prenium sub and was wondering, in some of my playlists I have the same song across more then 1 playlist. I then sync this offline to my phone, would it download the same song twice for each pl...

bmazoka

Casual Listener

674 Views

2 replies

0 likes

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Phone notification

Hi, How can I get rid of the notification on my phone when I play music on something that's not my phone ? Annoying "feature".

Visitor

Hi,   How can I get rid of the notification on my phone when I play music on something that's not my phone ? Annoying "feature".

Daniel

Community Legend

419 Views

2 replies

0 likes

  • 419 Views
  • 2 replies
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missing pause and play controls on Samsung Mega 6.3

I didn't have a problem until my phone updated to 4.4.4 android. I only get the controls on the lock and system tray.I uninstalled and reinstalledcleared cache and data and reinstalled again.Nothing gives me control over the music within the app whic...

Casual Listener

I didn't have a problem until my phone updated to 4.4.4 android. I only get the controls on the lock and system tray. I uninstalled and reinstalled cleared cache and data and reinstalled again. ...

Daniel

Community Legend

800 Views

3 replies

0 likes

controls pause play mega Samsung 4.4.4
  • 800 Views
  • 3 replies
  • 0 likes

Why you need an update to Kitkat in Samsung Galaxy S4 Mini?

Hey there. If you have Samsung Galaxy S 4 Mini, please take a look at settings and download an update... Spotify after that GORGEOUS! Thank you everyone.

Visitor

Hey there.   If you have Samsung Galaxy S 4 Mini, please take a look at settings and download an update... Spotify after that GORGEOUS!     Thank you everyone.

520 Views

0 replies

0 likes

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Solved!! Spotify won't load on my HTC Incredible

Hey guys, I have spotify premium and it's on my htc incredible. I've had it for over six months, but recently i've been having problems. When i press the icon, the screen turns black, then brings me back to the home screen. any help? also, i have bee...

Newbie

Hey guys, I have spotify premium and it's on my htc incredible. I've had it for over six months, but recently i've been having problems. When i press the icon, the screen turns black, then brings me ...

shuree113

Newbie

7835 Views

14 replies

0 likes

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  • 14 replies
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Solved!! Connect to laptop not working

I've got the latest versions of Spotify on my Windows laptop and Android phone. Both on the same WiFi network and logged in with my premium account. Windows Firewall is off. On the laptop, I can see "Connected to HTCONE" on the devices list. But my p...

Casual Listener

I've got the latest versions of Spotify on my Windows laptop and Android phone.  Both on the same WiFi network and logged in with my premium account.  Windows Firewall is off.  On the ...

Peter__

Community Legend

1226 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps downloading nothing

I have recently done a factory reset on my phone. Then it started to malfunction. At first it re-downloaded my offline playlists every time I started up spotify. People recommended a clean install (I did this, even formatted the SD card). However, no...

Casual Listener

I have recently done a factory reset on my phone. Then it started to malfunction. At first it re-downloaded my offline playlists every time I started up spotify. People recommended a clean install (I...

Loewkie

Casual Listener

816 Views

2 replies

0 likes

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  • 2 replies
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Why does spotify keep turning down my music automatically

I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed

Newbie

I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed

Peter__

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

How to move offline songs from Sd card to Phone storage?

Hello, i'm trying to figgure out how to move my offline songs from my sd card to phone storage.I've spent some time searching for an answer but i can only find out how to do it the other way around.I have tried manually moving the cache files from sd...

Casual Listener

Hello, i'm trying to figgure out how to move my offline songs from my sd card to phone storage. I've spent some time searching for an answer but i can only find out how to do it the other way around...

Pmerkel

Casual Listener

1740 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Unable to sync local files with android

I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not sync on the phone. I have even tried making a playlist...

Casual Listener

I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not syn...

user-removed

Not applicable

1138 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Issues with adding local files to my mobile device.

So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not available on Spotify on my mobile device. I did this with m...

Regular

So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not availabl...

Vault_Hunter

Regular

1153 Views

4 replies

0 likes

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  • 4 replies
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Downloaded music disappearing and music stopping 3/4 of the way through

I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download music to my HTC One M8 it says it is downloaded until i lose ser...

Newbie

I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago.   Now whenever I download mus...

Daniel

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
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Skips and Such on the mobile app

First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When you are on a tablet, you can do as much as you can o...

Regular

First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When y...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes