Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854603 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854603 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20421 Views
  • 3 replies
  • 0 likes
  • 20421 Views
  • 3 replies
  • 0 likes

Spotify crashes when screen off

Hi, Spotify recently started to show a strange behavior when screen turns off: first Spotify paused (I managed to fix it through clean reinstallation) but now Spotify crashes when the screen times out. I cannot identify any significant change to my s...

  • Newbie
  • Hi,   Spotify recently started to show a strange behavior when screen turns off: first Spotify paused (I managed to fix it through clean reinstallation) but now Spotify crashes when the scre...
  • Joe
  • Community Legend
  • 329 Views
  • 2 replies
  • 1 likes
  • 329 Views
  • 2 replies
  • 1 likes

Sound quality Samsung S4 and Samsung Note 3

Hi A weird issue i have noticed on samsung phones. If i use google music or the built in music player on the phone, the sound quality is WAY better. Its louder and seems to have way better sound quality. The equaliser does work on spotify but doesnt ...

  • Regular
  • Hi   A weird issue i have noticed on samsung phones.    If i use google music or the built in music player on the phone, the sound quality is WAY better. Its louder and seems t...
  • user-removed
  • Not applicable
  • 575 Views
  • 1 replies
  • 0 likes
  • 575 Views
  • 1 replies
  • 0 likes

Is Spotify in some way compatible with the Sony Smartwatch 2?

So I'm planning on buying a Sony Smartwatch 2 and I just wondered if Spotify for Android is somehow compatible with it. Thanks in advance

  • Casual Listener
  • So I'm planning on buying a Sony Smartwatch 2 and I just wondered if Spotify for Android is somehow compatible with it.    Thanks in advance
  • user-removed
  • Not applicable
  • 6199 Views
  • 1 replies
  • 0 likes
  • 6199 Views
  • 1 replies
  • 0 likes

Spotify Connect - Connect Tablet with Phone

Is it possible to connect my Android tablet with my Andorid phone via Spotify connect (and if not, when will this feature be available, as it seems to work with iPhone/iPad)? Unfortunately, there won´t appear a connect button. The two devices are con...

  • Regular
  • Is it possible to connect my Android tablet with my Andorid phone via Spotify connect (and if not, when will this feature be available, as it seems to work with iPhone/iPad)?   Unfortunately...
  • Peter__
  • Community Legend
  • 1035 Views
  • 5 replies
  • 0 likes
  • 1035 Views
  • 5 replies
  • 0 likes

The need for login when sim card changed

I can't get my head wrapped around the idea of having to log-in every time I change sim card. It's the worst thing when I'm on a plane, I land and I need to change the sim cards to the right one but there's no wi-fi nearby and can't use Mobile Data. ...

  • Roadie
  • I can't get my head wrapped around the idea of having to log-in every time I change sim card. It's the worst thing when I'm on a plane, I land and I need to change the sim cards to the right one but ...
  • edga
  • Roadie
  • 1707 Views
  • 7 replies
  • 0 likes
  • 1707 Views
  • 7 replies
  • 0 likes

Solved!! Confused about premium

I just purchased premium. Can someone please explain how this works for my phone? I thought that if i got premium, I was able to go to one of my playlists and choose any song and listen to it. I am only able to "shuffle play" which makes me mad becau...

  • Casual Listener
  • I just purchased premium.  Can someone please explain how this works for my phone?  I thought that if i got premium, I was able to go to one of my playlists and choose any song and listen t...
  • mattpalmerin
  • Casual Listener
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Solved!! Ability to sort your playlists is gone?

While ago i was able to sort my playlist with allkind of settings (recently added, artist name, song name etc), which was great! But then i updated my spotify to version 0.7.4.610.gd7332b3 and I cant do it anymore. Why is that? Also i've lost my shuf...

  • Music Fan
  • While ago i was able to sort my playlist with allkind of settings (recently added, artist name, song name etc),  which was great! But then i updated my spotify to version 0.7.4.610.gd7332b3 and ...
  • Peter__
  • Community Legend
  • 331 Views
  • 3 replies
  • 0 likes
  • 331 Views
  • 3 replies
  • 0 likes

Spotify Data Stream Data Usage

Hi, I am hoping to get some help on this -- I've been using Spotify Premium for Android for the past 2 years and never had problems with the data usage over AT&T 4G... until recently. Last month, my phone used up a WHOPPING 5 GB of data and I am not ...

  • Casual Listener
  • Hi,   I am hoping to get some help on this -- I've been using Spotify Premium for Android for the past 2 years and never had problems with the data usage over AT&T 4G... until recently. ...
  • kevnst
  • Casual Listener
  • 611 Views
  • 2 replies
  • 0 likes
  • 611 Views
  • 2 replies
  • 0 likes

Solved!! Save to SD Card

Hi, My S4 has just updated to the latest version and now the data wont sync to the SD card. I can't even move the app to the SD card via the Application Manager. This is a fresh install of spotify. The SD card works fine. I have tried a factory reset...

  • Casual Listener
  • Hi,   My S4 has just updated to the latest version and now the data wont sync to the SD card. I can't even move the app to the SD card via the Application Manager.   This is a fresh...
  • user-removed
  • Not applicable
  • 923 Views
  • 4 replies
  • 0 likes
  • 923 Views
  • 4 replies
  • 0 likes

Solved!! Keyboard entry closes when turned

When the search box is brought up, if the phone is accidentally turned to the point it switches into landscape mode, the application automatically closes the keyboard and search/text box. This can be annoying when trying to operate Spotify one handed...

  • Newbie
  • When the search box is brought up, if the phone is accidentally turned to the point it switches into landscape mode, the application automatically closes the keyboard and search/text box. This can be...
  • Liam
  • Community Legend
  • 405 Views
  • 2 replies
  • 0 likes
  • bug
  • 405 Views
  • 2 replies
  • 0 likes

Spotify Connect for Android

When can I expect to gain access to Spotify Connect for Android (S3) to my premium account? I have a Yamaha A730 amplifiers that feature works for Iphone.

  • Casual Listener
  • When can I expect to gain access to Spotify Connect for Android (S3)   to my premium account? I have a Yamaha A730 amplifiers that feature works for Iphone .
  • connectseeker
  • Casual Listener
  • 459 Views
  • 3 replies
  • 0 likes
  • 459 Views
  • 3 replies
  • 0 likes

Music stutters when phone goes into standby (blackscreen)

Hey,just recently bought spotify and it is an awesome service. I do have an issue with the mobile app on my HTC Desire running 2.3.3. When the phone goes into standby mode and turns the screen off, the music starts to stutter after a few minutes of p...

  • Visitor
  • Hey, just recently bought spotify and it is an awesome service.   I do have an issue with the mobile app on my HTC Desire running 2.3.3.   When the phone goes into standby mode and ...
  • Kresten112
  • Casual Listener
  • 1918 Views
  • 20 replies
  • 1 likes
  • 1918 Views
  • 20 replies
  • 1 likes

Authenticating too often?

We get no cell coverage at our house, or for the last hour of the drive home. I'd gotten used to starting Spotify, making sure it was playing, and i could head out the door to drive to town or go for a long walk, and I'd be fine. Now, it seems 10 min...

  • Regular
  • We get no cell coverage at our house, or for the last hour of the drive home.   I'd gotten used to starting Spotify, making sure it was playing, and i could head out the door to drive to to...
  • user-removed
  • Not applicable
  • 266 Views
  • 6 replies
  • 0 likes
  • 266 Views
  • 6 replies
  • 0 likes

What about forced shuffle for Unlimited plan?

Hey, Just a quick question about the limits of the new Spotify Android.If I take the Unlimited plan for 5e, can I use normal play instead of forced shuffle? I don't mind restricting play to playlists (after all, all albums can be made into playlists)...

  • Casual Listener
  • Hey, Just a quick question about the limits of the new Spotify Android. If I take the Unlimited plan for 5e, can I use normal play instead of forced shuffle? I don't mind restricting play to pla...
  • Peter__
  • Community Legend
  • 578 Views
  • 3 replies
  • 0 likes
  • 578 Views
  • 3 replies
  • 0 likes

msgs

I have received a msg how do I reply thanks

  • Casual Listener
  • I have received a msg how do I reply thanks
  • Joost2
  • Roadie
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

After I deactivated a private session, the android app no longer sends songs I listen to Facebook.

Like I said on the title of this post, a few days ago I wanted to try the "private session" functionality on the android app. It's doesn't work that well compared to the iOS version. The thing is when I deactivated it, the android app stopped sending...

  • Regular
  • Like I said on the title of this post, a few days ago I wanted to try the "private session" functionality on the android app. It's doesn't work that well compared to the iOS version. The thing is whe...
  • camiiseta
  • Regular
  • 2107 Views
  • 94 replies
  • 5 likes
  • 2107 Views
  • 94 replies
  • 5 likes

radio plays each song twice in a row

Hi there ,while listening to a radio or a playlist , spotify plays each song twice in a row. version: 0.7.2.402 device : Galaxy s4 androind version : 4.2.2 samsung stock rom

  • Casual Listener
  • Hi there , while listening to a radio or a playlist ,  spotify plays each song twice in a row.   version:  0.7.2.402 device : Galaxy s4 androind version : 4.2.2 samsung stoc...
  • rotman253
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Spotify will not download my playlists!

I have recently upgraded to spotify premium and it has been working fine.. up until I got a new phone the other day. I have been trying to download my playlists for the last three days now! It will start to download them then shut off and say I have ...

  • Newbie
  • I have recently upgraded to spotify premium and it has been working fine.. up until I got a new phone the other day. I have been trying to download my playlists for the last three days now!   ...
  • Joe
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Problem with spotify on mobile

I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me to buy premium which i did again, and it still does not work. ...

  • Newbie
  • I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me t...
  • Joe
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! [HTC Wildfire S]Audio slowing and dropping out since updating last night.

I updated to the latest version of spotify last night on my htc wildfire s. Since then the audio often (every 5 mins or so) drops out and/or slows down. This is with both downloaded and streamed content. I've reinstalled the app to no avail. Other au...

  • Casual Listener
  • I updated to the latest version of spotify last night on my htc wildfire s. Since then the audio often (every 5 mins or so) drops out and/or slows down. This is with both downloaded and streamed cont...
  • LinkToReality
  • Newbie
  • 3434 Views
  • 36 replies
  • 1 likes
  • 3434 Views
  • 36 replies
  • 1 likes