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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6888 Views

0 replies

7 likes

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Keeps crashing on a samsung s4 any help?!

Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?

Casual Listener

Basically it just will never open which is rather annoying considering i pay for the service any idea guys ?

sonar9

Newbie

804 Views

3 replies

0 likes

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Spotify offline play help

I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore the reason to be able to listen to all my favorite mu...

Newbie

I love using spotify it has all my favorite artists are albums i love. So i decided to try the offline play option and download my playlists thru wifi. As i don't want to eat all my data therefore t...

user-removed

Not applicable

339 Views

1 replies

0 likes

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Reinstalled Spotify and all my music is gone

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection. I restarted my phone and that did not solve my pr...

Newbie

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection...

Peter__

Community Legend

380 Views

1 replies

0 likes

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  • 1 replies
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Can't delete com.spotify.music

Spotify refuses to download songs to my 64gb SD card. So I did all these steps: - Deleted cache through Spotify options - Uninstalled Spotify - Looked in file viewer to find the files "\android\data\com.spotify.music" and "com.spotify.mobile.android....

Newbie

Spotify refuses to download songs to my 64gb SD card. So I did all these steps:  - Deleted cache through Spotify options  - Uninstalled Spotify  - Looked in file viewer to find t...

Joe

Community Legend

14952 Views

4 replies

4 likes

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latest android app not saving albums and whole host of other problems

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even some it remembers to save I will go to their page to be g...

Regular

The latest android app is a broken piece of #&@% Every time I find a band I like I follow them and then save each album to my music only to find spotify decides to unfollow some bands and even so...

Peter__

Community Legend

1384 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Spotify Connect Samsung Galaxy S5

hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?

Casual Listener

hi, i have a Samsung Galaxy S5 and i can't play my local music on Spotify with Spotify Connect. What is the problem about it?    

Peter__

Community Legend

2868 Views

1 replies

0 likes

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New update has stopped spotify working properly in my car

Hi ! i have the Samsung Galaxy note 2 and recently, both the software on the phone and spotify updated on more or less the same day! Before either of these updates, I could use spotify through my cars bluetooth easily! Since the update a few things h...

Newbie

Hi ! i have the Samsung Galaxy note 2 and recently, both the software on the phone and spotify updated on more or less the same day!  Before either of these updates, I could use spotify thro...

Daniel

Community Legend

747 Views

2 replies

0 likes

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volume control not working

hi, the volume control on the spotify app on my Galaxy S+(gingerbread) does not work. do i need a premium account to make this active ? or a newer android version ? Is the Spotify volume control using the 15 steps from the android volume or has it mo...

Regular

hi, the volume control on the spotify app on my Galaxy S+(gingerbread) does not work. do i need a premium account to make this active ? or a newer android version ? Is the Spotify volume control ...

1150939828

Regular

1022 Views

2 replies

0 likes

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No playlists available in offline mode/unable to open Spotify without internet/mobile connection

I have a Samsung Galaxy Note 2 (and. ver 4.3). Since update of Spotify in May (?) I have no playlists available in offline mode (seem to be downloading, but the next time I open Spotiy they are gone) and I am also unable to open Spotify without inter...

Casual Listener

 I have a Samsung Galaxy Note 2 (and. ver 4.3).   Since update of Spotify in May (?) I have no playlists available in offline mode (seem to be downloading, but the next time I ope...

rofryden

Casual Listener

524 Views

2 replies

1 likes

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  • 2 replies
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Skipping and choosing song problem

Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song finally starts playing. It does the same thing when im c...

Newbie

Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song fina...

273 Views

0 replies

0 likes

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Solved!! Difference between download and offline.

On my playlists I have the option to download for use whle offline. Then there is trhe offline mode. I can toggle the offline mode on/off in my settings, or toggle it for each individual playlist. I understand that offline downloads this music for us...

Casual Listener

On my playlists I have the option to download for use whle offline. Then there is trhe offline mode. I can toggle the offline mode on/off in my settings, or toggle it for each individual playlist. I ...

jjfiveoh

Casual Listener

5108 Views

2 replies

0 likes

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Some Local Songs are available, some aren't

Hey Guys I've got a Problem. Some of my Local Files won't play on my Mobile Phone and i just added some new files to my playlist and my Phone immediatelly started to download them and they're available to play but some other aren't even if i add them...

Casual Listener

Hey Guys I've got a Problem.  Some of my Local Files won't play on my Mobile Phone and i just added some new files to my playlist and my Phone immediatelly started to download them and they'r...

DanielINH

Casual Listener

916 Views

4 replies

0 likes

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Solved!! Premium uphrade

I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play

Casual Listener

I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play

blake

Community Legend

689 Views

4 replies

0 likes

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Solved!! only shuffle play on premium trial?

I got a premium trial and I'll be renewing, yet I still have only shuffle play. How do I change this?

Newbie

I got a premium trial and I'll be renewing, yet I still have only shuffle play. How do I change this?

jstan

Newbie

2144 Views

2 replies

0 likes

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Cannot install Android app on Galaxy S5

I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get the app back on my phone?

Newbie

I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get...

Peter__

Community Legend

765 Views

1 replies

0 likes

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spotify connect dosn't show my desktop

I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop player is connected. P.S: I have premium account.

Regular

I playing music from my Desktop (Linux Debian Jessie 64 Bit), and i want to handle the player from my android devide (LG G2) through the spotify connect and it dosn't recognize that the desktop playe...

Peter__

Community Legend

549 Views

3 replies

0 likes

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Log in with Facebook

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Casual Listener

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Josh

Community Legend

520 Views

2 replies

0 likes

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No track time with bluetooth

Hello, I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom). When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays which is the song, artist and album but the track timeline is always bloc...

Newbie

Hello,   I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom).   When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays ...

Peter__

Community Legend

434 Views

1 replies

1 likes

  • 434 Views
  • 1 replies
  • 1 likes

Not working on Bq Maxwell Lite 4.1

The app doesn't work on my tablet with the new updates

Casual Listener

The app doesn't work on my tablet with the new updates

Barnir

Newbie

706 Views

3 replies

0 likes

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[bug] swiping Spotify from recent apps changes song

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the middle instead of the beginning. Nothing bad happened...

Casual Listener

As a free user on mobile, I accidentally swiped Spotify from my recent apps, stopping the music. When I went back into the app, I noticed that the song had switched to a new one and started in the mi...

Daniel

Community Legend

1060 Views

4 replies

0 likes

bug report
  • 1060 Views
  • 4 replies
  • 0 likes