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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118067 Views

27 replies

4 likes

  • 118067 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237672 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237672 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598452 Views

79 replies

3 likes

  • 598452 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490997 Views

581 replies

42 likes

Account
Free
  • 490997 Views
  • 581 replies
  • 42 likes

Spotify has suddenly stopped message...

Every time I click on my spotify app a message pops up saying spotify has unexpectantly stopped working. It has been doing this for the past week. Does anyone have any suggestions on what I can do to fix this?

Casual Listener

Every time I click on my spotify app a message pops up saying spotify has unexpectantly stopped working. It has been doing this for the past week. Does anyone have any suggestions on what I can do to...

Daniel

Community Legend

1159 Views

3 replies

0 likes

  • 1159 Views
  • 3 replies
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Solved!! Offline mode data usage

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode. I am aware that listenning to offline mode does not use any data but does it use m...

Casual Listener

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode.   I am aware that list...

Daniel

Community Legend

62219 Views

17 replies

0 likes

  • 62219 Views
  • 17 replies
  • 0 likes

Spotify Not Working (Android, Samsung Galaxy Note 3)

For the past few days, I've been unable to use Spotify completely. Everytime I click on the icon to start the app, it'll open but it'll just be blank. No lists pop up, and I can't access the menu. Today I uninstalled the app and reinstalled, but now ...

Regular

For the past few days, I've been unable to use Spotify completely. Everytime I click on the icon to start the app, it'll open but it'll just be blank. No lists pop up, and I can't access the menu. To...

Daniel

Community Legend

1808 Views

1 replies

0 likes

  • 1808 Views
  • 1 replies
  • 0 likes

Equalizer Randomly Shuts Off on Galaxy Ace Style

I've seen the post about the guy with the Galaxy S4 but I have a Galaxy Ace Style and randomly the equalizer will just turn off until I look at the equalizer window. I don't own any if these songs, nor are they offline. Sometimes it won't happen for ...

Newbie

I've seen the post about the guy with the Galaxy S4 but I have a Galaxy Ace Style and randomly the equalizer will just turn off until I look at the equalizer window. I don't own any if these songs, n...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Song won't download for use offline

I have a playlist where all songs are available offline, except one. At the top of the playlist, it just keeps reading, "waiting to download." This song was not added recently. Any thoughts? -mybeezer

Newbie

I have a playlist where all songs are available offline, except one.  At the top of the playlist, it just keeps reading, "waiting to download."  This song was not added recently.  Any ...

Josh

Community Legend

828 Views

2 replies

0 likes

  • 828 Views
  • 2 replies
  • 0 likes

"Device is not compatible with this version" on HTC desire.

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire.Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, since this is one of the reasons i got premium.In adv...

Newbie

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire. Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, ...

Daniel

Community Legend

2078 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify premium pausing when turning down volume samsung s3

HiIve had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating does NOT change this.Literally secounds from smashing my...

Regular

Hi Ive had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating doe...

kudas

Regular

922 Views

7 replies

0 likes

  • 922 Views
  • 7 replies
  • 0 likes

Solved!! always offline

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

Casual Listener

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

waterrj

Casual Listener

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

Share / Send playlists containing songs between laptop and android phone.

Hello, I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my account. The question is how can I import those playlists containin...

Newbie

Hello,   I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my accou...

Carina

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Playlist not repeating

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5. I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the list. When was the change made? Was this a change or is it a bug...

Casual Listener

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5.   I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the li...

eddgr

Casual Listener

1023 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Galaxy S4 spotify widget issue

Hey everyone, first post here. So I've got Spotify Premium. Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen. The widget works fine while music is playing but after I stop the music, the album art, ar...

Casual Listener

Hey everyone, first post here.  So I've got Spotify Premium.  Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen.  The widget works...

454 Views

0 replies

0 likes

  • 454 Views
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Bluetooth connection in Volvo V60 is not working correct

I have a Volvo V60 and I connect my Xperia Z2 by bluetooth. As long as I change track with the phone the artist, album, song etc is transmitted to the car LCD display just fine. But when I use the controller on the steering wheel the info is still th...

Gig Goer

I have a Volvo V60 and I connect my Xperia Z2 by bluetooth. As long as I change track with the phone the artist, album, song etc is transmitted to the car LCD display just fine. But when I use th...

RutgerManger

Gig Goer

2564 Views

4 replies

0 likes

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  • 4 replies
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Spotify premium

I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstalled .. Still not working. Can anyone help as this is...

Newbie

I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstal...

Daniel

Community Legend

579 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Massive fail: Spotify with Premium on Dedicated Walkman.

I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account). I am now replacing spotify with old MP3s again for one single reason: You can't depend on Spotify. And that is an impressive failure of...

Roadie

I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account).   I am now replacing spotify with old MP3s again for one single reason: Y...

WilliamOffline

Roadie

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Solved!! Spotify app no longer working on Sony Xperia Z

I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen (with the top left hand corner occupied with the s...

Visitor

I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen...

Daniel

Community Legend

11191 Views

9 replies

0 likes

  • 11191 Views
  • 9 replies
  • 0 likes

All my Albums are missing from phone but not from PC

Hi All, HELP! I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music! gone! I can still access it through my spotify desktop but I would like to li...

Music Fan

Hi All,   HELP!    I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music...

DavidJackson

Newbie

5694 Views

21 replies

0 likes

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  • 21 replies
  • 0 likes

And....it's gone....

It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops.... Turns out that there is a 30-day limit for off line songs. At Spotify it must be in the mission statement to annoy ...

Roadie

It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops....   Turns out that there is a 30-day ...

Carina

Community Legend

957 Views

3 replies

0 likes

  • 957 Views
  • 3 replies
  • 0 likes

Turn on 2/3G sync option missing.

Offline playlists doing the normal thing of becoming unavailble untill re synced however when I connect to my wifi spotify asks for 2/3g syncing to be turned on, I cannot find this option anywhere. My reasearch sugests it should be under settings, mu...

Newbie

Offline playlists doing the normal thing of becoming unavailble untill re synced however when I connect to my wifi spotify asks for 2/3g syncing to be turned on, I cannot find this option anywhere. M...

Daniel

Community Legend

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Songs stop

I have a Galaxy S5, Spotify Premium. Has always worked fine. Suddenly, song will play for only two or three seconds then stop. I have signed out and then back in. I have uninstalled and reinstalled twice. Still not working. Help.

Casual Listener

I have a Galaxy S5, Spotify Premium. Has always worked fine. Suddenly, song will play for only two or three seconds then stop. I have signed out and then back in. I have uninstalled and reinstalled...

Daniel

Community Legend

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

upgrade tu premium and lost all my playlist

Hi. I just upgrade to premium and i cant access any of my playlist. Help!

Newbie

Hi. I just upgrade to premium and i cant access any of my playlist. Help!  

Daniel

Community Legend

446 Views

2 replies

0 likes

  • 446 Views
  • 2 replies
  • 0 likes