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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209292 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209292 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558405 Views

78 replies

3 likes

  • 558405 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461720 Views

575 replies

39 likes

Account
Free
  • 461720 Views
  • 575 replies
  • 39 likes

Solved!! Playlists don't completely download..

For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II. In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to download. I have to start the playlist to play and it downloads as ...

Casual Listener

For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II.  In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to ...

saif99

Newbie

9713 Views

7 replies

1 likes

  • 9713 Views
  • 7 replies
  • 1 likes

Solved!! Please Help.

Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a Samsung Galaxy Tab 7.7. As of November 19, 2014.

Casual Listener

Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a ...

BorgyBollozos

Casual Listener

818 Views

4 replies

0 likes

  • 818 Views
  • 4 replies
  • 0 likes

[BUG][ANDROID 5] Bluetooth not sending track info

I upgraded my Nexus 5 to the factory image provided on the android developer portal and noticed that you guys have a regression bug. Bluetooth is not sending track information. Device: Nexus 5 Android Version: 5.0 (Lollipop) Spotify Version: latest r...

Casual Listener

I upgraded my Nexus 5 to the factory image provided on the android developer portal and noticed that you guys have a regression bug.   Bluetooth is not sending track information.   ...

GabrielSiqueira

Casual Listener

1657 Views

3 replies

0 likes

  • 1657 Views
  • 3 replies
  • 0 likes

Data file keeps growing

Hello , On my android i have a few playlist that i can use offline. The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB. Its all spotify data because i only use my sd card for spotify. I see somtimes that the app download ...

Roadie

Hello ,   On my android i have a few playlist that i can use offline.   The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB.   Its all spotify...

thai2000

Roadie

2229 Views

8 replies

0 likes

  • 2229 Views
  • 8 replies
  • 0 likes

Qualcomm Allplay device not showing up in Spotify Connect

I recently bought the following Wifi connected speaker device by Medion using Qualcomm's Allplay technology see: http://aldi.medion.com/md83867/be_nl/?refPage=aldi What I understood is this Allplay technology has been Spotify Connect certified see: h...

Newbie

I recently bought the following Wifi connected speaker device by Medion using Qualcomm's Allplay technology see: http://aldi.medion.com/md83867/be_nl/?refPage=aldi What I understood is this Al...

Daniel

Community Legend

2917 Views

1 replies

0 likes

  • 2917 Views
  • 1 replies
  • 0 likes

Xperia Z3 Compact and saving to Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card

Ok, I have tried *everything possible* to get Spotify to save to my Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card. I've searched the forums no-end to get it working. I have formatted the card via the phone, cleared the cache/data from Spot...

Music Fan

Ok, I have tried *everything possible* to get Spotify to save to my Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card. I've searched the forums no-end to get it working.   I have...

Daniel

Community Legend

1012 Views

1 replies

0 likes

evo
Samsung
sd card
sdhc
Xperia
z3 compact
  • 1012 Views
  • 1 replies
  • 0 likes

Can sync some local mp3s, but not all

So, I have some local mp3s on my desktop that I added to a playlist and synced to my HTC One M8. My problem is that some of these MP3s synced, and some didn't and just say pending. I've confirmed with mutliple different programs that these MP3s are v...

Regular

So, I have some local mp3s on my desktop that I added to a playlist and synced to my HTC One M8. My problem is that some of these MP3s synced, and some didn't and just say pending. I've confirmed wit...

Daniel

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

spotify crashes when using 3g connection

Hi,guys! I'm having a problem with spotify when I'm using my 3g connection. It just doesn't work,keeps crashing all the time . It keeps saying that I'm offline ,even though I'm not. Meanwhile,all my apps are working just fine: youtube,my browser,my o...

Casual Listener

Hi,guys! I'm having a problem with spotify when I'm using my 3g connection. It just doesn't work,keeps crashing all the time . It keeps saying that I'm offline ,even though I'm not. Meanwhile,all m...

Daniel

Community Legend

859 Views

6 replies

0 likes

  • 859 Views
  • 6 replies
  • 0 likes

Some of my local files doesnt sync to my phone

Hello! I have a couple of local files on my computer that I want to sync to my phone but some of the songs doesnt sync. I put the songs in a list on my computer then i download the playlist on my phone as i am connected to the same wifi-network on bo...

Casual Listener

Hello!   I have a couple of local files on my computer that I want to sync to my phone but some of the songs doesnt sync.   I put the songs in a list on my computer then i download ...

Daniel

Community Legend

1461 Views

6 replies

0 likes

  • 1461 Views
  • 6 replies
  • 0 likes

Nexus 5 Android 5.0 OTA Volume Toggle Issue

Nexus 5 stock, not rooted, running build LRX210. When I'm playing music on spotify, toggling the volume up/down via the volume rocker only allows me to control my phone's media volume. In order to control the notification/vibrate settings of the phon...

Newbie

Nexus 5 stock, not rooted, running build LRX210.  When I'm playing music on spotify, toggling the volume up/down via the volume rocker only allows me to control my phone's media volume.  In...

Daniel

Community Legend

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Automatic downloading of songs/albums

Hi there, I have a problem with my mothers smartphone regarding downloading songs/albums on Spotify. You see, she is logged in on my Premium account and I have saved some of my favourite albums there. But the problem is now that her phone is trying t...

Newbie

Hi there,   I have a problem with my mothers smartphone regarding downloading songs/albums on Spotify. You see, she is logged in on my Premium account and I have saved some of my favourite...

Daniel

Community Legend

3699 Views

2 replies

0 likes

  • 3699 Views
  • 2 replies
  • 0 likes

Spotify starts playing on my Android device without prompt

For about a month I have been having problems with my Spotify Premium account. I am a fitness instructor and I use spotify for my playlists in my classes. I also use Spotify for personal music consumption, and have a tons of music downloaded to my ph...

Music Fan

For about a month I have been having problems with my Spotify Premium account. I am a fitness instructor and I use spotify for my playlists in my classes. I also use Spotify for personal music consum...

Daniel

Community Legend

976 Views

1 replies

0 likes

  • 976 Views
  • 1 replies
  • 0 likes

Same track, different version, from different album/EP not syncing unlinked tracks

I have one standard length album in a playlist from a certain band. They released an acoustic EP the other day which is not on Spotify at the moment. I imported this EP into my library, put these tracks into my playlist and unlinked them on the Deskt...

Regular

I have one standard length album in a playlist from a certain band. They released an acoustic EP the other day which is not on Spotify at the moment. I imported this EP into my library, put...

Daniel

Community Legend

2848 Views

1 replies

1 likes

  • 2848 Views
  • 1 replies
  • 1 likes

Problems with spotify on the samsung phone

Hi, I have really annoying problem with Spotify on my phone. Recently whenever I try to open Spotify on my phone it shows: "Unfortunately, Spotify has stopped". Tried everything: restarting phone, unistalling/installing application....Nothing works. ...

Newbie

Hi,   I have really annoying problem with Spotify on my phone. Recently whenever I try to open Spotify on my phone it shows: "Unfortunately, Spotify has stopped". Tried everything: restartin...

Daniel

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

eliminare account

Come faccio ad eliminare il mio account???...ho cercato in tutti i modo ma nn riesco..AIUTATEMIIII

Visitor

Come faccio ad eliminare il mio account???...ho cercato in tutti i modo ma nn riesco..AIUTATEMIIII

Daniel

Community Legend

1333 Views

4 replies

0 likes

  • 1333 Views
  • 4 replies
  • 0 likes

Spotify won't play! Xperia z2 tablet issue. Android 4.4.4

Spotify won't play any tracks. It plays for a split second then pauses itself. I've unistalled and reinstalled which hasn't worked, any ideas?

Casual Listener

Spotify won't play any tracks. It plays for a split second then pauses itself. I've unistalled and reinstalled which hasn't worked, any ideas? 

Daniel

Community Legend

817 Views

3 replies

0 likes

  • 817 Views
  • 3 replies
  • 0 likes

Syncing Local Files to Android over Public Wifi

Hey all, hopefully you guys can help, I have a galaxy s5 and a MacBook Pro, and I've been loving spotify premium, however since I've been at college I haven't been able to sync local files to my phone as the app only supports syncing over wifi and th...

Newbie

Hey all, hopefully you guys can help, I have a galaxy s5 and a MacBook Pro, and I've been loving spotify premium, however since I've been at college I haven't been able to sync local files to my phon...

Daniel

Community Legend

1786 Views

1 replies

0 likes

  • 1786 Views
  • 1 replies
  • 0 likes

Bigger Menu Buffer!

Ever had this problem??? I'm listening to a playlist while navigating through another playlist. I tap the three-dot icon to the right of a track to call up the menu. But my finger hits a little off and selects the track instead. Now it's playing a tr...

Gig Goer

Ever had this problem??? I'm listening to a playlist while navigating through another playlist. I tap the three-dot icon to the right of a track to call up the menu. But my finger hits a little off a...

Daniel

Community Legend

655 Views

1 replies

0 likes

accidentally tap press menu button three dots inadvertently play track
  • 655 Views
  • 1 replies
  • 0 likes

falta de sincronización

Tengo el problema que no puedo descargar música por que me dice que no se puede soncronizar debido a que el dispositivo tiene escaso espacio! La verdad es que tengo 1.75 en la sd y 3 gb en el telefono! Asi qie no entiendo por que no me permite descar...

Regular

Tengo el problema que no puedo descargar música por que me dice que no se puede soncronizar debido a que el dispositivo tiene escaso espacio! La verdad es que tengo 1.75 en la sd y 3 gb en el telefon...

Daniel

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes