Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106473 Views

26 replies

3 likes

  • 106473 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215890 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215890 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569127 Views

78 replies

3 likes

  • 569127 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469449 Views

577 replies

40 likes

Account
Free
  • 469449 Views
  • 577 replies
  • 40 likes

Samsung S4, I open app and get a blank blank screen.

This week my Spotify app has been inoperable. I open the app, and have a blank black screen with the Spotify symbol at the top left corner of the screen. Then it says Spotify as unfortunately stopped working and I will send a report. But it "stops wo...

Casual Listener

This week my Spotify app has been inoperable. I open the app, and have a blank black screen with the Spotify symbol at the top left corner of the screen. Then it says Spotify as unfortunately stopped...

Daniel

Community Legend

4035 Views

7 replies

0 likes

  • 4035 Views
  • 7 replies
  • 0 likes

Spotify client of my one of my android tablets keeps pausing music and replacing play queue

I'm reguraly using spotify connect to a android client that is connected to my stereo. Another one for controlling it. But with this setup the (I think) controlled client starts bugging out, pausing music and then replacing the play queue with what i...

Regular

I'm reguraly using spotify connect to a android client that is connected to my stereo. Another one for controlling it.   But with this setup the (I think) controlled client starts bugging ...

Peter__

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

forgot my spotify account

Forgot my spotify account and it has my credit card is on it don't want to get charged even tho my card doesn't have enough

Regular

Forgot my spotify account and it has my credit card is on it don't want to get charged even tho my card doesn't have enough

Richard

Community Legend

2111 Views

14 replies

0 likes

  • 2111 Views
  • 14 replies
  • 0 likes

Spotify Connect doesn't work with new app (1.10.0.113) and Pioneer vsx-528

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker in the right corner is blinking and that's it. Then the ...

Music Fan

After beeing forced to use the new Spotify app, I cannot use the Spotify Connect feature of my Pioneer vsx-528-k anymore. When I select my receiver in the list, I can see that the green speaker ...

McMac

Music Fan

2531 Views

6 replies

0 likes

Connect
  • 2531 Views
  • 6 replies
  • 0 likes

Solved!! Application autoruns when I listen music on my computer

Hi! I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that shows which song is playing and it even stops sometimes the playin...

Casual Listener

Hi!   I have a premium account and my phone is connected with my computer. The problem is when my phone has the wifi on and I'm playing a song on my computer, I have a notification that sh...

Swoley

Casual Listener

1158 Views

6 replies

0 likes

  • 1158 Views
  • 6 replies
  • 0 likes

Solved!! Offline tracks only play for 8 seconds

Hi there, When offline some of my tracks are only played for 8 seconds before the player stops. Did anyone experienced such an issue yet ? Any solution ? Thanks for your support !

Casual Listener

Hi there,   When offline some of my tracks are only played for 8 seconds before the player stops.   Did anyone experienced such an issue yet ? Any solution ?   Thanks ...

Techium

Casual Listener

1302 Views

4 replies

0 likes

  • 1302 Views
  • 4 replies
  • 0 likes

Solved!! two devices under one account

Hey everyone. I have a question or questions. So, I gave my friend my spotify account so she can listen to a new album whenever she wants. So, we are sharing the same account now. My questions is, whenever she is using Spotify on her iPhone, will it ...

Casual Listener

Hey everyone. I have a question or questions. So, I gave my friend my spotify account so she can listen to a new album whenever she wants. So, we are sharing the same account now. My questions is, wh...

jhonnybananas

Casual Listener

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
  • 0 likes

new to Spotify and loving it!

Bought my first Android phone, recently, after my previous phone eventually gave up the ghost - had it 5 years!At the moment I'm on the 30 day free Premium trial but fully intend to subscribe once the trial is over.I haven't visited my cd collection ...

Gig Goer

Bought my first Android phone, recently, after my previous phone eventually gave up the ghost - had it 5 years! At the moment I'm on the 30 day free Premium trial but fully intend to subscribe once ...

padcam

Gig Goer

1044 Views

8 replies

2 likes

  • 1044 Views
  • 8 replies
  • 2 likes

Can't download albums for Samsung Galaxy S 4

I'm having trouble downloading certain albums on my phone which is a Samsung Galaxy S 4. I will download it only to find out it did not store in "your music". I will save it first then I will try to download it only to have no luck. I'm highly frustr...

Newbie

I'm having trouble downloading certain albums on my phone which is a Samsung Galaxy S 4. I will download it only to find out it did not store in "your music". I will save it first then I will try...

Daniel

Community Legend

723 Views

1 replies

0 likes

Downloading Problem for Samsung Galaxy S 4
  • 723 Views
  • 1 replies
  • 0 likes

Spotify keeps "downloading music" all the time?

Atleast thats the notificaion I get every 5 minute 24/7 and its darn annoying. My music is already downloaded to the phone, so Im not sure whats up with the notification?

Newbie

Atleast thats the notificaion I get every 5 minute 24/7 and its darn annoying. 😞 My music is already downloaded to the phone, so Im not sure whats up with the notification?

thai2000

Roadie

12319 Views

5 replies

4 likes

  • 12319 Views
  • 5 replies
  • 4 likes

Music not staying synced

I sync the playlists I want. Then I close spotify and when I reopen it, it starts downloading the same playlists again. It's as if it has no memory of having downloaded it! What's going on? I just upgraded to Samsung note 4. Didn't have these issues ...

Regular

I sync the playlists I want. Then I close spotify and when I reopen it, it starts downloading the same playlists again. It's as if it has no memory of having downloaded it! What's going on? I just u...

Daniel

Community Legend

929 Views

7 replies

0 likes

  • 929 Views
  • 7 replies
  • 0 likes

Can't login in to spotify after getting "no internet connection available"

Hi, For almost a week now i have got the error "no internet connection avaiable" when trying to use Spotify. All other apps etc works as normal and has internet connection. When i am connected to WIFI spotify works as normal. I now tried to log out a...

Regular

Hi,   For almost a week now i have got the error "no internet connection avaiable" when trying to use Spotify. All other apps etc works as normal and has internet connection.   When...

Daniel

Community Legend

1645 Views

7 replies

0 likes

  • 1645 Views
  • 7 replies
  • 0 likes

More problem with this Spotify 'Connect'.

Since Spotify Connect I'm having trouble not just with the drain battery thing. When I listen Spotify on my PC, after a few songs, it suddenly stops, no more music. And when I push 'Play' again to continue, it continues... but with the last song I wa...

Casual Listener

Since Spotify Connect I'm having trouble not just with the drain battery thing. When I listen Spotify on my PC, after a few songs, it suddenly stops, no more music. And when I push 'Play' again to ...

klaxian

Regular

1268 Views

3 replies

1 likes

  • 1268 Views
  • 3 replies
  • 1 likes

Solved!! Please HELP!!!!

Is it possible that I can transfer songs from my starred playlist to my andriod's sd card? Also do I need to have a premium account to take this action?

Casual Listener

Is it possible that I can transfer songs from my starred playlist to my andriod's sd card?  Also do I need to have a premium account to take this action?  

renren-ariana

Casual Listener

1289 Views

5 replies

0 likes

  • 1289 Views
  • 5 replies
  • 0 likes

Transfer starred playlist to android

Is it possible that I can transfer the songs from my starred playlist to my android's sd card? Also do I need to be premium to take a action like that?

Casual Listener

Is it possible that I can transfer the songs from my starred playlist to my android's sd card? Also do I need to be premium to take a action like that?

Daniel

Community Legend

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Spotify doesn't open properly and I only see the spotify logo in the left corner

DescriptionSince a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed completely over the taskmanager) I only see the logo ...

Regular

Description Since a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed ...

Daniel

Community Legend

6167 Views

11 replies

1 likes

  • 6167 Views
  • 11 replies
  • 1 likes

2G/3G sync option Missing (Android Sony Xperia Z2)

My Sync over 2G/3G option is missing in the settings? Why? How can i get this back without loosing any downloaded songs?

Casual Listener

My Sync over 2G/3G option is missing in the settings?   Why?   How can i get this back without loosing any downloaded songs?    

FrozenTundraUK

Casual Listener

1412 Views

2 replies

0 likes

  • 1412 Views
  • 2 replies
  • 0 likes

[Bug] BlueTooth Track Information Incorrect When Play Starts Via BlueTooth

I've noticed an issue with the BlueTooth track information when using my phone in my car. If I have my car start Spotify playback, Spotify wil play from the correct song / position. It will send the track information for this song. However, as it con...

Regular

I've noticed an issue with the BlueTooth track information when using my phone in my car.   If I have my car start Spotify playback, Spotify wil play from the correct song / position. It wil...

Daniel

Community Legend

2278 Views

2 replies

0 likes

bug
  • 2278 Views
  • 2 replies
  • 0 likes

Solved!! Playlists don't completely download..

For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II. In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to download. I have to start the playlist to play and it downloads as ...

Casual Listener

For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II.  In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to ...

saif99

Newbie

9739 Views

7 replies

1 likes

  • 9739 Views
  • 7 replies
  • 1 likes

Solved!! Please Help.

Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a Samsung Galaxy Tab 7.7. As of November 19, 2014.

Casual Listener

Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a ...

BorgyBollozos

Casual Listener

851 Views

4 replies

0 likes

  • 851 Views
  • 4 replies
  • 0 likes