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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118072 Views

27 replies

4 likes

  • 118072 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237678 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237678 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598465 Views

79 replies

3 likes

  • 598465 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491001 Views

581 replies

42 likes

Account
Free
  • 491001 Views
  • 581 replies
  • 42 likes

Droid Mini Spotify stopped working

My Spotify no longer works at all. It just started today.

Newbie

My Spotify no longer works at all. It just started today.

Daniel

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Thanks, Spotify.

Thank you so much Spotify for the abysmal Android devs that you employ. I have had to waste a good hour of time today after my Spotify out of the blue decided to say I had 0 songs on all the artists I follow. PC was fine. Tried restarting phone and l...

Music Fan

Thank you so much Spotify for the abysmal Android devs that you employ. I have had to waste a good hour of time today after my Spotify out of the blue decided to say I had 0 songs on all the art...

kbrooksc

Community Legend

1062 Views

6 replies

0 likes

  • 1062 Views
  • 6 replies
  • 0 likes

Solved!! only shuffle play on premium trial?

I got a premium trial and I'll be renewing, yet I still have only shuffle play. How do I change this?

Newbie

I got a premium trial and I'll be renewing, yet I still have only shuffle play. How do I change this?

jstan

Newbie

2337 Views

2 replies

0 likes

  • 2337 Views
  • 2 replies
  • 0 likes

This is a suggestion (Spotify Free)

Is it possible at all that you guys over at Spotify could program the app so it can sync linked local tracks from computers to Android storage (you know, like it used to before shuffle play) and let only those tracks be played on demand (the rest wou...

Gig Goer

Is it possible at all that you guys over at Spotify could program the app so it can sync linked local tracks from computers to Android storage (you know, like it used to before shuffle play) and let ...

YouKS

Gig Goer

603 Views

2 replies

0 likes

local files
Mobile
  • 603 Views
  • 2 replies
  • 0 likes

Program stopped

Why cant you fix your darn program. I see a lot of people complain about program stops playing on android systems. Mine too, and now i cant even uninstall it. Reboot the device dosent work at all. I go to Playstore and try to uninstall from there but...

Newbie

Why cant you fix your darn program.  I see a lot of people complain about program stops playing on android systems. Mine too, and now i cant even uninstall it. Reboot the device dosent work ...

Daniel

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

spotify offline

I just installed spotify. It says I'm offline. I've 4g lte ..I've htc one m8 phone. How do I fix this problem? I've Uninstall and reinstall numerous of times

Casual Listener

I just installed spotify. It says I'm offline. I've 4g lte ..I've htc one m8 phone. How do I fix this problem? I've Uninstall and reinstall numerous of times

Daniel

Community Legend

1011 Views

4 replies

0 likes

  • 1011 Views
  • 4 replies
  • 0 likes

My songs suddenly turned grey(unplayable), but is still downloaded

Hey, Like the title says, one after one my old songs(local songs) disappear when i add new songs to any playlists. I thought this had something to do with the memory, but i have 1 GB free! The worst thing about this problem is that because the song s...

Newbie

Hey, Like the title says, one after one my old songs(local songs) disappear when i add new songs to any playlists. I thought this had something to do with the memory, but i have 1 GB free! The wo...

Daniel

Community Legend

1600 Views

2 replies

0 likes

  • 1600 Views
  • 2 replies
  • 0 likes

HTC One M8 - Spotify is broken for this phone! Can't stay online

This is rdiculous that this problem still persits for HTC One M8 owners. Subscribed for years, then this mobile connectivity issue arises, this is just an absolute deal breaker and it doesn't seem like a fix is even being looked into. Going to have t...

Newbie

This is rdiculous that this problem still persits for HTC One M8 owners. Subscribed for years, then this mobile connectivity issue arises, this is just an absolute deal breaker and it doesn't seem li...

Daniel

Community Legend

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes

Same songs plays both in my PC and phone

Hey, everybody! I have a situation like that: I listen songs on Spotify on my PC. But at the same time if my android phone is connected to the internet, Spotify opens suddenly on my phone. I don't understand why. But my phone's charge run out early i...

Newbie

Hey, everybody! I have a situation like that: I listen songs on Spotify on my PC. But at the same time if my android phone is connected to the internet, Spotify opens suddenly on my phone. I don't un...

Daniel

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Spotify? Hello? Are you there?

Phone: HTC One M8, Android 4.4.4Premium Spotify Subscriber.T-Mobile UncarrierWonder if anyone else is experiencing a problem, in which Spotify is only working on WiFi. Not only is NOT working with 5 bars of 4G LTE, but the app is completely blank. It...

Regular

Phone: HTC One M8, Android 4.4.4 Premium Spotify Subscriber. T-Mobile Uncarrier Wonder if anyone else is experiencing a problem, in which Spotify is only working on WiFi. Not only is NOT working...

7970

Casual Listener

2534 Views

10 replies

0 likes

htc one tmobile spotify wifi data youre offline blank not working
  • 2534 Views
  • 10 replies
  • 0 likes

setting the download location for offline use

I had some issues with my phone and had to reset it to factory default. When I was downloading my spotify library I ran out of space on my sd card. It's a small card but my device has a huge storage. Before the reformat my device held all my songs in...

Newbie

I had some issues with my phone and had to reset it to factory default. When I was downloading my spotify library I ran out of space on my sd card. It's a small card but my device has a huge stora...

user-removed

Not applicable

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Router does not support UPNP

Hello girls and guys, i have a speedport router that does not support UPNP. that means i cannot sync my local music. Does it?!... BUT i had the same router for the last 2 years and in the first few month i used spotify IT SYNCED THE LOCAL FILES WITHO...

Newbie

Hello girls and guys, i have a speedport router that does not support UPNP. that means i cannot sync my local music. Does it?!...   BUT   i had the same router for the last 2 year...

user-removed

Not applicable

1880 Views

1 replies

0 likes

local
local files on iphone
Local tracks
Spotify connect remote
Syncing new feature
upnp
  • 1880 Views
  • 1 replies
  • 0 likes

account problem forgot username

hi guys i really need ur help.. a week ago i registered an account of spotify in my android smartphone.. unfortunately today my phone was dead.. and i dont have any backup.. i dont remember my username or email registered, i remember only the passwor...

Casual Listener

hi guys i really need ur help.. a week ago i registered an account of spotify in my android smartphone.. unfortunately today my phone was dead.. and i dont have any backup.. i dont remember my userna...

Carina

Community Legend

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

Spotify free version skips.

Do all Android devices that use the app only get 6 skips per hour for all of the stations?? Because when I run out of skips on one station I go to another station and it says out of skips and it's a new station I'm using the free version but when I u...

Casual Listener

Do all Android devices that use the app only get 6 skips per hour for all of the stations?? Because when I run out of skips on one station I go to another station and it says out of skips and it's a ...

JoshPhillyFan1

Casual Listener

1464 Views

3 replies

0 likes

  • 1464 Views
  • 3 replies
  • 0 likes

Another auto BT spotify music list

Hi guys, i have a Mercedes E-350, after i make the connection with my BT android phone (Galaxy S4) i press play without opening spotify and somehow pics a list and starts to play music from spotify ( because i dont have any other mp3s ) that i have n...

Casual Listener

Hi guys,    i have a Mercedes E-350, after i make the connection with my BT android phone (Galaxy S4) i press play without opening spotify and somehow pics a list and starts to pla...

Daniel

Community Legend

913 Views

3 replies

0 likes

  • 913 Views
  • 3 replies
  • 0 likes

issues with headphones and Galaxy S5

Hi There, For some reason spotify doesn't play through my headphones. The songs will play on my phone and as soon as i plug in my headphones the sound stops but the songs still play? Could anyone help me with this issue? Many thanks Lee

Newbie

Hi There,   For some reason spotify doesn't play through my headphones. The songs will play on my phone and as soon as i plug in my headphones the sound stops but the songs still play? &nb...

Daniel

Community Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes