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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410384 Views

554 replies

37 likes

Account
Free
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8959 Views

0 replies

7 likes

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Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android

Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/ Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android Is this something that will be dealt with or can be deal...

Music Fan

Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/   Spotify is Top 5 Performance-Draining App, Top 3 Storage eater ...

Carina

Community Legend

1239 Views

3 replies

0 likes

Android
battery drain
storage
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Solved!! Spotify Android app: Shuffle for Playlists?

I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists. I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting shuffle. Is this feature not there? If so, that's severely...

Casual Listener

I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists.  I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting s...

tomk7897

Newbie

12089 Views

5 replies

1 likes

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Solved!! [Xperia Z1 Compact] Equalizer problem

Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact.

Nothing happens when i change the eq settings in spotify but it works just fine in the integrated music player.

Could you take a look at this bug?

Yours sincerely Tovi.

Casual Listener

Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact. <br><br>Nothing happens when i change the eq settings in spotify but it works just fine in the integrated m...

AntePante

Casual Listener

6275 Views

8 replies

0 likes

Other
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Can i use OTG to download my playlists and listen them offline? - OG Moto G 8GB - (KitKat 4.4.4)

Something like this. http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85

Casual Listener

Something like this.   http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85

Tetsuo6995

Roadie

2090 Views

3 replies

0 likes

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Solved!! Android + Smartphone App

hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to remote controll the Smart-TV-App with my moble. But it doe...

Casual Listener

hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to rem...

Daniel

Community Legend

1003 Views

3 replies

0 likes

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Solved!! "My Music" doesn't sync with mobile

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show up in the songs folder on my phone?

Casual Listener

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show u...

badger1492

Casual Listener

7952 Views

7 replies

0 likes

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  • 0 likes

Cannot download songs.

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...

Regular

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...

Carina

Community Legend

1145 Views

6 replies

0 likes

internet connection
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"stop download" kills entire playlist

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed from my device. This is not the expected behaviour. I only wanted to sto...

Casual Listener

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed f...

Daniel

Community Legend

1132 Views

3 replies

0 likes

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  • 3 replies
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Spotify no longer working

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Newbie

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Daniel

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!! How do I clean up deleted offline playlists?

Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched for solution on the internet and found some posts, that says it d...

Casual Listener

Hello,   I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched f...

Daniel

Community Legend

1561 Views

5 replies

0 likes

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Solved!! Sync MyMusic(Desktop) with MyCollection(Android)

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the + now it shows it in the app but i don't want to reclick my who...

Visitor

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles.   if i click on the +...

Amarro

Community Legend

746 Views

3 replies

0 likes

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Android sync over wifi

Hello! I have a bit of a problem when it comes to syncing; I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer works as a middle man between the routers, giving internet access to m...

Casual Listener

Hello!   I have a bit of a problem when it comes to syncing;   I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer w...

Maverik12345

Newbie

1070 Views

3 replies

0 likes

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discover for android?

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4.4.4 samsung s5.

Visitor

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4...

Daniel

Community Legend

685 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Potential paywall issue with album shuffle for free users...

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums while I am listening. I don't mind the commercials. I u...

Casual Listener

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums whil...

Daniel

Community Legend

673 Views

2 replies

0 likes

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General Problems with Android 4.4 KitKat

Hey everyone, i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drains battery rapidly -App makes phone run hot Is there any fix for any of...

Casual Listener

Hey everyone,   i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drain...

Daniel

Community Legend

1712 Views

1 replies

0 likes

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Spotify crashing after start

Hello, every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am using a Galaxy S4 mini.

Casual Listener

Hello,   every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am us...

Daniel

Community Legend

752 Views

3 replies

0 likes

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Solved!! Playing music

I just downloaded Spotify on my computer and to my Android phone. This may seem like a stupid question, but how do I play my music on the phone? The shuffle play button comes up, but doesn't play what I have downloaded, it plays songs based on what I...

Casual Listener

I just downloaded Spotify on my computer and to my Android phone.  This may seem like a stupid question, but how do I play my music on the phone?  The shuffle play button comes up, but does...

Amarro

Community Legend

831 Views

3 replies

0 likes

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  • 3 replies
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Horrible Glitchy Buzzes while streaming from Nexus 5 via headphone socket

Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple of minutes! It doesn't happen with downloaded track...

Casual Listener

Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple ...

SirSid

Music Fan

1462 Views

8 replies

1 likes

  • 1462 Views
  • 8 replies
  • 1 likes

Own Music doesnt play offline

Hello if I want to listen to my own music offline that I added from the pc, the songs run through but there is no sound. But is my phone connected with a Bluetooth adapter, it works fine.

Casual Listener

Hello   if I want to listen to my own music offline that I added from the pc, the songs run through but there is no sound. But is my phone connected with a Bluetooth adapter, it works fine.&...

149er

Casual Listener

816 Views

4 replies

0 likes

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Another Lock screen issue

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the widget has disapeared and I have to unlock the pho...

Music Fan

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the...

leeanded

Music Fan

863 Views

4 replies

0 likes

  • 863 Views
  • 4 replies
  • 0 likes