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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello, since a week or so, my spotify app on my phone will not start up. At least, it will start a black screen with the spotfy logo in the top left corner and then the app dies. I already tries reinstalling it a few times, but it does not make any d...
Hello, since a week or so, my spotify app on my phone will not start up. At least, it will start a black screen with the spotfy logo in the top left corner and then the app dies. I already...
Casual Listener
1684 Views
2 replies
0 likes
Spotify crashes whenever I try to use any other app, Waze, Facebook Messenger, Google Navigation. It stops playing, and reboots. The problem is, it didn't use to do that when I first installed it, I was able to do any other activity while listening t...
Spotify crashes whenever I try to use any other app, Waze, Facebook Messenger, Google Navigation. It stops playing, and reboots. The problem is, it didn't use to do that when I first installed it, ...
Community Legend
1811 Views
2 replies
0 likes
Originally signed up for desktop Spotify through Facebook a few years back. I now only use your mobile version, and no longer use Facebook and would like to delete it off of my phone. is there any work around to be able to sign into your premium mobi...
Originally signed up for desktop Spotify through Facebook a few years back. I now only use your mobile version, and no longer use Facebook and would like to delete it off of my phone. is there any wo...
Not applicable
1210 Views
6 replies
0 likes
I am a prenium sub and was wondering, in some of my playlists I have the same song across more then 1 playlist. I then sync this offline to my phone, would it download the same song twice for each playlist? Which in turn makes it use more space? Or w...
I am a prenium sub and was wondering, in some of my playlists I have the same song across more then 1 playlist. I then sync this offline to my phone, would it download the same song twice for each pl...
Casual Listener
583 Views
2 replies
0 likes
Hi, How can I get rid of the notification on my phone when I play music on something that's not my phone ? Annoying "feature".
Hi, How can I get rid of the notification on my phone when I play music on something that's not my phone ? Annoying "feature".
Community Legend
361 Views
2 replies
0 likes
I didn't have a problem until my phone updated to 4.4.4 android. I only get the controls on the lock and system tray.I uninstalled and reinstalledcleared cache and data and reinstalled again.Nothing gives me control over the music within the app whic...
I didn't have a problem until my phone updated to 4.4.4 android. I only get the controls on the lock and system tray. I uninstalled and reinstalled cleared cache and data and reinstalled again. ...
Community Legend
730 Views
3 replies
0 likes
Hey there. If you have Samsung Galaxy S 4 Mini, please take a look at settings and download an update... Spotify after that GORGEOUS! Thank you everyone.
Hey there. If you have Samsung Galaxy S 4 Mini, please take a look at settings and download an update... Spotify after that GORGEOUS! Thank you everyone.
484 Views
0 replies
0 likes
Hey guys, I have spotify premium and it's on my htc incredible. I've had it for over six months, but recently i've been having problems. When i press the icon, the screen turns black, then brings me back to the home screen. any help? also, i have bee...
Hey guys, I have spotify premium and it's on my htc incredible. I've had it for over six months, but recently i've been having problems. When i press the icon, the screen turns black, then brings me ...
Newbie
7524 Views
14 replies
0 likes
I've got the latest versions of Spotify on my Windows laptop and Android phone. Both on the same WiFi network and logged in with my premium account. Windows Firewall is off. On the laptop, I can see "Connected to HTCONE" on the devices list. But my p...
I've got the latest versions of Spotify on my Windows laptop and Android phone. Both on the same WiFi network and logged in with my premium account. Windows Firewall is off. On the ...
Community Legend
1121 Views
1 replies
0 likes
I have recently done a factory reset on my phone. Then it started to malfunction. At first it re-downloaded my offline playlists every time I started up spotify. People recommended a clean install (I did this, even formatted the SD card). However, no...
I have recently done a factory reset on my phone. Then it started to malfunction. At first it re-downloaded my offline playlists every time I started up spotify. People recommended a clean install (I...
Casual Listener
753 Views
2 replies
0 likes
I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed
I thiught my aux was messed up cause it was only playing through one side but I turned pandora on and it works just fine. Im canceling my subscription if its not fixed
Community Legend
550 Views
1 replies
0 likes
Hello, i'm trying to figgure out how to move my offline songs from my sd card to phone storage.I've spent some time searching for an answer but i can only find out how to do it the other way around.I have tried manually moving the cache files from sd...
Hello, i'm trying to figgure out how to move my offline songs from my sd card to phone storage. I've spent some time searching for an answer but i can only find out how to do it the other way around...
Casual Listener
1606 Views
5 replies
0 likes
I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not sync on the phone. I have even tried making a playlist...
I hav ebaout 60 local files that I have been successful in adding to spotify on the windows computer... but when I go to my playlist, and select the "Available Offline" button, those files do not syn...
Not applicable
1030 Views
6 replies
0 likes
So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not available on Spotify on my mobile device. I did this with m...
So I'm having a bit of a problem here, I know there is the ability to add songs from your local files to your Spotify playlists and I'm trying to accomplish this so I can listen to songs not availabl...
Regular
1032 Views
4 replies
0 likes
I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download music to my HTC One M8 it says it is downloaded until i lose ser...
I've had spotify premium for a year now and have never had any issues streaming or downloading music on my HTC One M8 or previous phons before about a month ago. Now whenever I download mus...
Community Legend
359 Views
1 replies
0 likes
First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When you are on a tablet, you can do as much as you can o...
First, I just want to say that I love spotify and I use it pretty much 24/7. However, I don't understand why when you are on your cell phone, you don't have unlimited skips if you are on wifi. When y...
Community Legend
334 Views
1 replies
0 likes
Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years and am very close to taking my business elsewhere....
Everytime I boot the app I get a blank screen and can't do anything but hit the home key and leave. This happens every other month and I am sick of it. I have been a Premium user for at least 2 years...
Community Legend
486 Views
1 replies
0 likes
This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after that nothing loads and soon I get a message saying "...
This just started happening yesterday, I have a Galaxy S4, when I open Spotify there is the typical black backdrop and then in the upper left corner the menu button with the spotify logo, but after t...
Community Legend
657 Views
5 replies
0 likes
I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account on my phone, it prompts me to download premium as if I hav...
I am a premium user and have playlists dowloaded for offline use on my laptop and android device. Recently, my android songs and playlists were all deleted and when I log back into my account o...
Community Legend
476 Views
4 replies
0 likes
Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone at all... Any Help?
Hi all currently live in S-Korea and get my phone from local store. i find im unable to install spotify! im using premium now but just cant use spotify on my phone...
Community Legend
1568 Views
4 replies
0 likes
