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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375484 Views

541 replies

34 likes

Account
Free
  • 375484 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Potential paywall issue with album shuffle for free users...

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums while I am listening. I don't mind the commercials. I u...

Casual Listener

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums whil...

Daniel

Community Legend

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

General Problems with Android 4.4 KitKat

Hey everyone, i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drains battery rapidly -App makes phone run hot Is there any fix for any of...

Casual Listener

Hey everyone,   i am still experiencing problems when trying to run Spotify APP on any Android 4.4.X version. Problems are for example: -App does not download -App freezes -App drain...

Daniel

Community Legend

1669 Views

1 replies

0 likes

  • 1669 Views
  • 1 replies
  • 0 likes

Spotify crashing after start

Hello, every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am using a Galaxy S4 mini.

Casual Listener

Hello,   every time I want to start Spotify on Android 4.4.2. it crashes. I can't access anything, because I don't come so far. Uninstalling and Reinstalling Spotify didn't work. I am us...

Daniel

Community Legend

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
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Solved!! Playing music

I just downloaded Spotify on my computer and to my Android phone. This may seem like a stupid question, but how do I play my music on the phone? The shuffle play button comes up, but doesn't play what I have downloaded, it plays songs based on what I...

Casual Listener

I just downloaded Spotify on my computer and to my Android phone.  This may seem like a stupid question, but how do I play my music on the phone?  The shuffle play button comes up, but does...

Amarro

Community Legend

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Horrible Glitchy Buzzes while streaming from Nexus 5 via headphone socket

Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple of minutes! It doesn't happen with downloaded track...

Casual Listener

Streaming music from Spotify on my Nexus 5 (fully up to date o/s and Spotify) via the headphone socket (into my HiFi amp) produces random glitchy / mobile-phone interference type noises every couple ...

SirSid

Music Fan

1368 Views

8 replies

1 likes

  • 1368 Views
  • 8 replies
  • 1 likes

Own Music doesnt play offline

Hello if I want to listen to my own music offline that I added from the pc, the songs run through but there is no sound. But is my phone connected with a Bluetooth adapter, it works fine.

Casual Listener

Hello   if I want to listen to my own music offline that I added from the pc, the songs run through but there is no sound. But is my phone connected with a Bluetooth adapter, it works fine.&...

149er

Casual Listener

759 Views

4 replies

0 likes

  • 759 Views
  • 4 replies
  • 0 likes

Another Lock screen issue

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the widget has disapeared and I have to unlock the pho...

Music Fan

I use a Motorola G 2nd Gen and the lock screen partly works for me, in that I see buttons and album art. However if I pause spotify from the lock screen and come back to it a couple of mins later the...

leeanded

Music Fan

779 Views

4 replies

0 likes

  • 779 Views
  • 4 replies
  • 0 likes

Spotify app downloading, already downloaded songs.

=== START OF TEMPLATE === Description Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about everytime the app is launched when I am on WiFi, it's almost always same s...

Regular

 === START OF TEMPLATE ===   Description Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about ever...

Daniel

Community Legend

1909 Views

1 replies

0 likes

  • 1909 Views
  • 1 replies
  • 0 likes

How to get stared music list back??

I've lost my complete favorites list , I don't know why! How to get back that songs? ?

Visitor

I've lost my complete favorites list , I don't know why! How to get back that songs? ?

Daniel

Community Legend

980 Views

5 replies

0 likes

  • 980 Views
  • 5 replies
  • 0 likes

Solved!! Clear play queue

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature! Just cancelled my Premium subscription until the option to clear the queue magically appears.

Newbie

Where is the Clear queue button on the Android app? I've seen several topics with workarounds that work for a while but I want it as a feature!   Just cancelled my Premium subscription until...

Daniel

Community Legend

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

No internet?!?

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Newbie

Spotify is telling me to connect to the internet but I am connected. Its saying days before you have to go online 6. What does this mean and how do I get connected again?

Daniel

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Mobile Android Bug?

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit the app, drag down the pull down menu at my home sc...

Regular

So sometimes the app doesn't want to display the play/pause button at the bottom of the screen when scrolling through other playlists or the app in general. In order to pause my music I have to exit ...

Daniel

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Spotify force close...

on Dell Venue 8 (android) when tap on search results...

Newbie

on Dell Venue 8 (android) when tap on search results...

Daniel

Community Legend

1325 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Play local music

Just downloaded version 1.6.0.952.The app doesn't play local music. The app has no notion of local music regardless of what is written here: http://community.spotify.com/t5/ideas/v2/ideapage/blog-id/ideaexchange/article-id/2239 or https://support.spo...

Newbie

Just downloaded version 1.6.0.952.The app doesn't play local music. The app has no notion of local music regardless of what is written here:   http://community.spotify.com/t5/ideas/v2/ideapa...

Daniel

Community Legend

1454 Views

2 replies

0 likes

Android
Your Music
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Playlist Minimums / Shuffles

I'm Spotify Free user. I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works. I wanted to listen to an Artist on Shuffle, but they had less thatn 15 songs, so it started playing ...

Casual Listener

I'm Spotify Free user.  I know that you can listen to you Playlists/Artists on Shuffle for free on the mobile app, but I'm curious as to how it works.  I wanted to listen to an Artist on Sh...

Daniel

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Disabling Spotify Connect

I'm not sure when Spotify Connect was implimented but it is only bringing me frustration and driving up my data. I listen to spotify on my PC at work, and on my cell phone on the go. Now, when I play spotify at work, it is constantly streaming the sa...

Casual Listener

I'm not sure when Spotify Connect was implimented but it is only bringing me frustration and driving up my data. I listen to spotify on my PC at work, and on my cell phone on the go. Now, when I play...

mucinexd

Casual Listener

1297 Views

3 replies

9 likes

  • 1297 Views
  • 3 replies
  • 9 likes

my spotify premium

I put in the code that i bought at best buy and it says its not valid. And theres no customer support line. Why did spotify steal my 30 dollars

Casual Listener

I put in the code that i bought at best buy and it says its not valid. And theres no customer support line. Why did spotify steal my 30 dollars

Jordi

Community Legend

727 Views

4 replies

0 likes

  • 727 Views
  • 4 replies
  • 0 likes

Spotify mobile randomly starts playing in my car

I have my mobile phone paired with the Bluetooth radio on my Jeep. When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth. But, it will randomly start and stop playing. If I close the Spotify a...

Casual Listener

I have my mobile phone paired with the Bluetooth radio on my Jeep.  When I get into my Jeep and the devices connect, Spotify will randomly connect and start playing over Bluetooth.  But, it...

AshR

Spotify Legend

1133 Views

3 replies

0 likes

  • 1133 Views
  • 3 replies
  • 0 likes

unfortunately, spotify has stopped

This is the message I received when trying to open spotify. Then it freezes my phone for a few seconds and will display the message about 3 times after I pressed okay each time. I have reported it a couple times too

Newbie

This is the message I received when trying to open spotify. Then it freezes my phone for a few seconds and will display the message about 3 times after I pressed okay each time. I have reported it a...

MichaelW

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Spotify Connect

Much like many other posts here - please give us a way of disabling Spotify connect. My phone and desktop are very different things and places - it's *horribly* frustrating when I've carefully chosen and queued a handful of 'work' albums on my deskto...

Music Fan

Much like many other posts here - please give us a way of disabling Spotify connect. My phone and desktop are very different things and places - it's *horribly* frustrating when I've carefully chosen...

Carina

Community Legend

712 Views

1 replies

2 likes

  • 712 Views
  • 1 replies
  • 2 likes