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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114392 Views

26 replies

4 likes

  • 114392 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229961 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229961 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588950 Views

79 replies

3 likes

  • 588950 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484149 Views

580 replies

42 likes

Account
Free
  • 484149 Views
  • 580 replies
  • 42 likes

spotify offline

I just installed spotify. It says I'm offline. I've 4g lte ..I've htc one m8 phone. How do I fix this problem? I've Uninstall and reinstall numerous of times

Casual Listener

I just installed spotify. It says I'm offline. I've 4g lte ..I've htc one m8 phone. How do I fix this problem? I've Uninstall and reinstall numerous of times

Daniel

Community Legend

993 Views

4 replies

0 likes

  • 993 Views
  • 4 replies
  • 0 likes

My songs suddenly turned grey(unplayable), but is still downloaded

Hey, Like the title says, one after one my old songs(local songs) disappear when i add new songs to any playlists. I thought this had something to do with the memory, but i have 1 GB free! The worst thing about this problem is that because the song s...

Newbie

Hey, Like the title says, one after one my old songs(local songs) disappear when i add new songs to any playlists. I thought this had something to do with the memory, but i have 1 GB free! The wo...

Daniel

Community Legend

1594 Views

2 replies

0 likes

  • 1594 Views
  • 2 replies
  • 0 likes

HTC One M8 - Spotify is broken for this phone! Can't stay online

This is rdiculous that this problem still persits for HTC One M8 owners. Subscribed for years, then this mobile connectivity issue arises, this is just an absolute deal breaker and it doesn't seem like a fix is even being looked into. Going to have t...

Newbie

This is rdiculous that this problem still persits for HTC One M8 owners. Subscribed for years, then this mobile connectivity issue arises, this is just an absolute deal breaker and it doesn't seem li...

Daniel

Community Legend

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

Same songs plays both in my PC and phone

Hey, everybody! I have a situation like that: I listen songs on Spotify on my PC. But at the same time if my android phone is connected to the internet, Spotify opens suddenly on my phone. I don't understand why. But my phone's charge run out early i...

Newbie

Hey, everybody! I have a situation like that: I listen songs on Spotify on my PC. But at the same time if my android phone is connected to the internet, Spotify opens suddenly on my phone. I don't un...

Daniel

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Solved!! Spotify? Hello? Are you there?

Phone: HTC One M8, Android 4.4.4Premium Spotify Subscriber.T-Mobile UncarrierWonder if anyone else is experiencing a problem, in which Spotify is only working on WiFi. Not only is NOT working with 5 bars of 4G LTE, but the app is completely blank. It...

Regular

Phone: HTC One M8, Android 4.4.4 Premium Spotify Subscriber. T-Mobile Uncarrier Wonder if anyone else is experiencing a problem, in which Spotify is only working on WiFi. Not only is NOT working...

7970

Casual Listener

2508 Views

10 replies

0 likes

htc one tmobile spotify wifi data youre offline blank not working
  • 2508 Views
  • 10 replies
  • 0 likes

setting the download location for offline use

I had some issues with my phone and had to reset it to factory default. When I was downloading my spotify library I ran out of space on my sd card. It's a small card but my device has a huge storage. Before the reformat my device held all my songs in...

Newbie

I had some issues with my phone and had to reset it to factory default. When I was downloading my spotify library I ran out of space on my sd card. It's a small card but my device has a huge stora...

user-removed

Not applicable

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Router does not support UPNP

Hello girls and guys, i have a speedport router that does not support UPNP. that means i cannot sync my local music. Does it?!... BUT i had the same router for the last 2 years and in the first few month i used spotify IT SYNCED THE LOCAL FILES WITHO...

Newbie

Hello girls and guys, i have a speedport router that does not support UPNP. that means i cannot sync my local music. Does it?!...   BUT   i had the same router for the last 2 year...

user-removed

Not applicable

1874 Views

1 replies

0 likes

local
local files on iphone
Local tracks
Spotify connect remote
Syncing new feature
upnp
  • 1874 Views
  • 1 replies
  • 0 likes

account problem forgot username

hi guys i really need ur help.. a week ago i registered an account of spotify in my android smartphone.. unfortunately today my phone was dead.. and i dont have any backup.. i dont remember my username or email registered, i remember only the passwor...

Casual Listener

hi guys i really need ur help.. a week ago i registered an account of spotify in my android smartphone.. unfortunately today my phone was dead.. and i dont have any backup.. i dont remember my userna...

Carina

Community Legend

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Spotify free version skips.

Do all Android devices that use the app only get 6 skips per hour for all of the stations?? Because when I run out of skips on one station I go to another station and it says out of skips and it's a new station I'm using the free version but when I u...

Casual Listener

Do all Android devices that use the app only get 6 skips per hour for all of the stations?? Because when I run out of skips on one station I go to another station and it says out of skips and it's a ...

JoshPhillyFan1

Casual Listener

1461 Views

3 replies

0 likes

  • 1461 Views
  • 3 replies
  • 0 likes

Another auto BT spotify music list

Hi guys, i have a Mercedes E-350, after i make the connection with my BT android phone (Galaxy S4) i press play without opening spotify and somehow pics a list and starts to play music from spotify ( because i dont have any other mp3s ) that i have n...

Casual Listener

Hi guys,    i have a Mercedes E-350, after i make the connection with my BT android phone (Galaxy S4) i press play without opening spotify and somehow pics a list and starts to pla...

Daniel

Community Legend

908 Views

3 replies

0 likes

  • 908 Views
  • 3 replies
  • 0 likes

issues with headphones and Galaxy S5

Hi There, For some reason spotify doesn't play through my headphones. The songs will play on my phone and as soon as i plug in my headphones the sound stops but the songs still play? Could anyone help me with this issue? Many thanks Lee

Newbie

Hi There,   For some reason spotify doesn't play through my headphones. The songs will play on my phone and as soon as i plug in my headphones the sound stops but the songs still play? &nb...

Daniel

Community Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Spotify has suddenly stopped message...

Every time I click on my spotify app a message pops up saying spotify has unexpectantly stopped working. It has been doing this for the past week. Does anyone have any suggestions on what I can do to fix this?

Casual Listener

Every time I click on my spotify app a message pops up saying spotify has unexpectantly stopped working. It has been doing this for the past week. Does anyone have any suggestions on what I can do to...

Daniel

Community Legend

1136 Views

3 replies

0 likes

  • 1136 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode data usage

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode. I am aware that listenning to offline mode does not use any data but does it use m...

Casual Listener

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode.   I am aware that list...

Daniel

Community Legend

62152 Views

17 replies

0 likes

  • 62152 Views
  • 17 replies
  • 0 likes

Spotify Not Working (Android, Samsung Galaxy Note 3)

For the past few days, I've been unable to use Spotify completely. Everytime I click on the icon to start the app, it'll open but it'll just be blank. No lists pop up, and I can't access the menu. Today I uninstalled the app and reinstalled, but now ...

Regular

For the past few days, I've been unable to use Spotify completely. Everytime I click on the icon to start the app, it'll open but it'll just be blank. No lists pop up, and I can't access the menu. To...

Daniel

Community Legend

1801 Views

1 replies

0 likes

  • 1801 Views
  • 1 replies
  • 0 likes

Equalizer Randomly Shuts Off on Galaxy Ace Style

I've seen the post about the guy with the Galaxy S4 but I have a Galaxy Ace Style and randomly the equalizer will just turn off until I look at the equalizer window. I don't own any if these songs, nor are they offline. Sometimes it won't happen for ...

Newbie

I've seen the post about the guy with the Galaxy S4 but I have a Galaxy Ace Style and randomly the equalizer will just turn off until I look at the equalizer window. I don't own any if these songs, n...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Song won't download for use offline

I have a playlist where all songs are available offline, except one. At the top of the playlist, it just keeps reading, "waiting to download." This song was not added recently. Any thoughts? -mybeezer

Newbie

I have a playlist where all songs are available offline, except one.  At the top of the playlist, it just keeps reading, "waiting to download."  This song was not added recently.  Any ...

Josh

Community Legend

825 Views

2 replies

0 likes

  • 825 Views
  • 2 replies
  • 0 likes

"Device is not compatible with this version" on HTC desire.

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire.Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, since this is one of the reasons i got premium.In adv...

Newbie

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire. Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, ...

Daniel

Community Legend

2076 Views

1 replies

0 likes

  • 2076 Views
  • 1 replies
  • 0 likes