Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376351 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not sure how), very slow - it took overnight to down load...
Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not su...
Community Legend
465 Views
1 replies
0 likes
I'm looking to buy the 2013 model of the Nexus 7. Can someone confirm if Spotify tablet mode works on it (not rooted)? Thanks. --Greg
I'm looking to buy the 2013 model of the Nexus 7. Can someone confirm if Spotify tablet mode works on it (not rooted)? Thanks. --Greg
Regular
859 Views
2 replies
0 likes
hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work with my own synchronized mp3 songs. please help! tha...
hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work w...
Community Legend
362 Views
1 replies
0 likes
Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany) Hello, I am using Spotify mainly outside. On my way to work etc.. I have observed that Spotify has huge problems with...
Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany) Hello, I am using Spotify mainly out...
Casual Listener
860 Views
2 replies
0 likes
I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If there is any network issue, the app becomes unrespon...
I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If t...
Community Legend
367 Views
1 replies
0 likes
Hello Spotify community, He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify and Google Play Music in Android on my Nexus 5. For months I've...
Hello Spotify community, He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify a...
Regular
646 Views
5 replies
0 likes
A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for streaming and offline tracks. Here's what I've done so f...
A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for strea...
Regular
2258 Views
7 replies
0 likes
Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all. Did you know it uses a lot of data on your mobile as we...
Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all....
Community Legend
2975 Views
13 replies
0 likes
Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/ Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android Is this something that will be dealt with or can be deal...
Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/ Spotify is Top 5 Performance-Draining App, Top 3 Storage eater ...
Community Legend
1167 Views
3 replies
0 likes
I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists. I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting shuffle. Is this feature not there? If so, that's severely...
I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists. I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting s...
Newbie
11965 Views
5 replies
1 likes
Hey Spotify. There seems to be a problem with the equalizer and the Z1
Compact.
Nothing happens when i change the eq settings in
spotify but it works just fine in the integrated music player.
Could you take a look at this bug?
Yours sincerely Tovi.
Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact. <br><br>Nothing happens when i change the eq settings in spotify but it works just fine in the integrated m...
Casual Listener
6039 Views
8 replies
0 likes
Something like this. http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85
Something like this. http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85
Roadie
2042 Views
3 replies
0 likes
hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to remote controll the Smart-TV-App with my moble. But it doe...
hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to rem...
Community Legend
947 Views
3 replies
0 likes
I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show up in the songs folder on my phone?
I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show u...
Casual Listener
7817 Views
7 replies
0 likes
Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...
Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...
Community Legend
1070 Views
6 replies
0 likes
When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed from my device. This is not the expected behaviour. I only wanted to sto...
When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed f...
Community Legend
1058 Views
3 replies
0 likes
Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner
Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner
Community Legend
478 Views
1 replies
0 likes
Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched for solution on the internet and found some posts, that says it d...
Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched f...
Community Legend
1455 Views
5 replies
0 likes
it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the + now it shows it in the app but i don't want to reclick my who...
it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the +...
Community Legend
690 Views
3 replies
0 likes
Hello! I have a bit of a problem when it comes to syncing; I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer works as a middle man between the routers, giving internet access to m...
Hello! I have a bit of a problem when it comes to syncing; I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer w...
Newbie
1017 Views
3 replies
0 likes
