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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110366 Views

26 replies

3 likes

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  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222284 Views

141 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578938 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476913 Views

577 replies

40 likes

Account
Free
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"Device is not compatible with this version" on HTC desire.

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire.Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, since this is one of the reasons i got premium.In adv...

Newbie

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire. Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, ...

Daniel

Community Legend

2072 Views

1 replies

0 likes

  • 2072 Views
  • 1 replies
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spotify premium pausing when turning down volume samsung s3

HiIve had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating does NOT change this.Literally secounds from smashing my...

Regular

Hi Ive had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating doe...

kudas

Regular

903 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! always offline

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

Casual Listener

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

waterrj

Casual Listener

764 Views

2 replies

0 likes

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  • 2 replies
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Share / Send playlists containing songs between laptop and android phone.

Hello, I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my account. The question is how can I import those playlists containin...

Newbie

Hello,   I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my accou...

Carina

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Playlist not repeating

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5. I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the list. When was the change made? Was this a change or is it a bug...

Casual Listener

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5.   I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the li...

eddgr

Casual Listener

999 Views

4 replies

0 likes

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  • 4 replies
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Galaxy S4 spotify widget issue

Hey everyone, first post here. So I've got Spotify Premium. Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen. The widget works fine while music is playing but after I stop the music, the album art, ar...

Casual Listener

Hey everyone, first post here.  So I've got Spotify Premium.  Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen.  The widget works...

448 Views

0 replies

0 likes

  • 448 Views
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Bluetooth connection in Volvo V60 is not working correct

I have a Volvo V60 and I connect my Xperia Z2 by bluetooth. As long as I change track with the phone the artist, album, song etc is transmitted to the car LCD display just fine. But when I use the controller on the steering wheel the info is still th...

Gig Goer

I have a Volvo V60 and I connect my Xperia Z2 by bluetooth. As long as I change track with the phone the artist, album, song etc is transmitted to the car LCD display just fine. But when I use th...

RutgerManger

Gig Goer

2539 Views

4 replies

0 likes

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  • 4 replies
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Spotify premium

I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstalled .. Still not working. Can anyone help as this is...

Newbie

I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstal...

Daniel

Community Legend

565 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Massive fail: Spotify with Premium on Dedicated Walkman.

I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account). I am now replacing spotify with old MP3s again for one single reason: You can't depend on Spotify. And that is an impressive failure of...

Roadie

I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account).   I am now replacing spotify with old MP3s again for one single reason: Y...

WilliamOffline

Roadie

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
  • 0 likes

Solved!! Spotify app no longer working on Sony Xperia Z

I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen (with the top left hand corner occupied with the s...

Visitor

I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen...

Daniel

Community Legend

11153 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

All my Albums are missing from phone but not from PC

Hi All, HELP! I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music! gone! I can still access it through my spotify desktop but I would like to li...

Music Fan

Hi All,   HELP!    I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music...

DavidJackson

Newbie

5635 Views

21 replies

0 likes

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  • 21 replies
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And....it's gone....

It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops.... Turns out that there is a 30-day limit for off line songs. At Spotify it must be in the mission statement to annoy ...

Roadie

It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops....   Turns out that there is a 30-day ...

Carina

Community Legend

936 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Turn on 2/3G sync option missing.

Offline playlists doing the normal thing of becoming unavailble untill re synced however when I connect to my wifi spotify asks for 2/3g syncing to be turned on, I cannot find this option anywhere. My reasearch sugests it should be under settings, mu...

Newbie

Offline playlists doing the normal thing of becoming unavailble untill re synced however when I connect to my wifi spotify asks for 2/3g syncing to be turned on, I cannot find this option anywhere. M...

Daniel

Community Legend

784 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Songs stop

I have a Galaxy S5, Spotify Premium. Has always worked fine. Suddenly, song will play for only two or three seconds then stop. I have signed out and then back in. I have uninstalled and reinstalled twice. Still not working. Help.

Casual Listener

I have a Galaxy S5, Spotify Premium. Has always worked fine. Suddenly, song will play for only two or three seconds then stop. I have signed out and then back in. I have uninstalled and reinstalled...

Daniel

Community Legend

605 Views

3 replies

0 likes

  • 605 Views
  • 3 replies
  • 0 likes

upgrade tu premium and lost all my playlist

Hi. I just upgrade to premium and i cant access any of my playlist. Help!

Newbie

Hi. I just upgrade to premium and i cant access any of my playlist. Help!  

Daniel

Community Legend

432 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Which is the latest stable version of Spotify for Android?

Can someone help confirm the version number of the latest version of Spotify for Android? I saw some posts about 1.8.0 but it seems to be rolling out to select users only at the moment, so I want to know the details of the version right before that. ...

Newbie

Can someone help confirm the version number of the latest version of Spotify for Android? I saw some posts about 1.8.0 but it seems to be rolling out to select users only at the moment, so I want to ...

Daniel

Community Legend

2382 Views

1 replies

0 likes

  • 2382 Views
  • 1 replies
  • 0 likes

Solved!! Playlist sorting by time added

Hello. I have a quick question. I would really like to sort my music on my Samsung S4 by the time i added it, but i have found no way to do this so far. I have seen different android users and iphone users beeing able to do this on their phone, so i ...

Casual Listener

Hello. I have a quick question.   I would really like to sort my music on my Samsung S4 by the time i added it, but i have found no way to do this so far. I have seen different android users...

Alkathar

Casual Listener

759 Views

2 replies

0 likes

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  • 2 replies
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Philips AS111 bluetooth alarm clock

Hello, I have a Philips AS111 Bluetooth speaker, but since I use spotify I can't use the alarm function because it needs downloaded songs. Now my question is whether someone knows a good app to use or a way around this. Regards, Rick

Newbie

Hello,   I have a Philips AS111 Bluetooth speaker, but since I use spotify I can't use the alarm function because it needs downloaded songs.   Now my question is whether someone kno...

517 Views

0 replies

0 likes

  • 517 Views
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Solved!! Stop Playback After Current Track when screen goes off..

Hello, I just upgraded to Premium. Im on a Galaxy S5 running 4.4.2. If my screen goes to sleep or off spotify stops playing after the current track finishes. I can't find any setting to change this. Please help. Thanks in advance. PS I already tried ...

Casual Listener

Hello, I just upgraded to Premium. Im on a Galaxy S5 running 4.4.2. If my screen goes to sleep or off spotify stops playing after the current track finishes. I can't find any setting to change this. ...

Silman

Casual Listener

1403 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Android change the song when sync local files from Computer

Hi, I follow the instructions to create and sync local files. I create a playlist, add the files and select "offline". When the playlist sync to my Android (moto x) spotify messes up the song, downloading other song from the artist.

Casual Listener

Hi,   I follow the instructions to create and sync local files. I create a playlist, add the files and select "offline". When the playlist sync to my Android (moto x) spotify messes up the s...

Daniel

Community Legend

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes