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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375704 Views

541 replies

34 likes

Account
Free
  • 375704 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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own mp3 songs - no transitions?

hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work with my own synchronized mp3 songs. please help! tha...

Newbie

hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work w...

Carina

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Connection issues on my Samsung Galaxy S4

Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany) Hello, I am using Spotify mainly outside. On my way to work etc.. I have observed that Spotify has huge problems with...

Casual Listener

Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany)   Hello,   I am using Spotify mainly out...

Ferhat

Casual Listener

860 Views

2 replies

0 likes

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New Android app very sluggish streaming and unresponsive

I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If there is any network issue, the app becomes unrespon...

Regular

I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If t...

Daniel

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Testing required (volume bug?) Android

Hello Spotify community, He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify and Google Play Music in Android on my Nexus 5. For months I've...

Regular

Hello Spotify community,   He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify a...

rjhsteel2001

Regular

645 Views

5 replies

0 likes

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Solved!! Android App won't play - pauses all tracks

A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for streaming and offline tracks. Here's what I've done so f...

Regular

A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for strea...

heybatter

Regular

2258 Views

7 replies

0 likes

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WARNING! Spotify connect is not free!

Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all. Did you know it uses a lot of data on your mobile as we...

Gig Goer

Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all....

Carina

Community Legend

2971 Views

13 replies

0 likes

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  • 0 likes

Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android

Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/ Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android Is this something that will be dealt with or can be deal...

Music Fan

Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/   Spotify is Top 5 Performance-Draining App, Top 3 Storage eater ...

Carina

Community Legend

1166 Views

3 replies

0 likes

Android
battery drain
storage
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Solved!! Spotify Android app: Shuffle for Playlists?

I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists. I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting shuffle. Is this feature not there? If so, that's severely...

Casual Listener

I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists.  I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting s...

tomk7897

Newbie

11962 Views

5 replies

1 likes

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Solved!! [Xperia Z1 Compact] Equalizer problem

Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact.

Nothing happens when i change the eq settings in spotify but it works just fine in the integrated music player.

Could you take a look at this bug?

Yours sincerely Tovi.

Casual Listener

Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact. <br><br>Nothing happens when i change the eq settings in spotify but it works just fine in the integrated m...

AntePante

Casual Listener

6030 Views

8 replies

0 likes

Other
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Can i use OTG to download my playlists and listen them offline? - OG Moto G 8GB - (KitKat 4.4.4)

Something like this. http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85

Casual Listener

Something like this.   http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85

Tetsuo6995

Roadie

2042 Views

3 replies

0 likes

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Solved!! Android + Smartphone App

hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to remote controll the Smart-TV-App with my moble. But it doe...

Casual Listener

hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to rem...

Daniel

Community Legend

947 Views

3 replies

0 likes

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Solved!! "My Music" doesn't sync with mobile

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show up in the songs folder on my phone?

Casual Listener

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show u...

badger1492

Casual Listener

7811 Views

7 replies

0 likes

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  • 7 replies
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Cannot download songs.

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...

Regular

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...

Carina

Community Legend

1069 Views

6 replies

0 likes

internet connection
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"stop download" kills entire playlist

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed from my device. This is not the expected behaviour. I only wanted to sto...

Casual Listener

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed f...

Daniel

Community Legend

1057 Views

3 replies

0 likes

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  • 0 likes

Spotify no longer working

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Newbie

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Daniel

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Solved!! How do I clean up deleted offline playlists?

Hello, I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched for solution on the internet and found some posts, that says it d...

Casual Listener

Hello,   I ran out of storage on my phone (S4 Active, android 4.2.2), I tried to delete some playlists that I don't listen offline anymore, but the space did not free up. I have searched f...

Daniel

Community Legend

1450 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Sync MyMusic(Desktop) with MyCollection(Android)

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles. if i click on the + now it shows it in the app but i don't want to reclick my who...

Visitor

it seems that my music on my desktop is not syncing with my android app. in the app it is completly empty although "my music" on desktop is full with albums and titles.   if i click on the +...

Amarro

Community Legend

686 Views

3 replies

0 likes

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Android sync over wifi

Hello! I have a bit of a problem when it comes to syncing; I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer works as a middle man between the routers, giving internet access to m...

Casual Listener

Hello!   I have a bit of a problem when it comes to syncing;   I currently run a dual router setup, since the wifi isn't working on the old one, and they are setup so that my computer w...

Maverik12345

Newbie

1016 Views

3 replies

0 likes

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  • 3 replies
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discover for android?

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4.4.4 samsung s5.

Visitor

i read the thread about discover in the announcements forum and it seems to be coming and going for desktop users, but i have no discover in current spotify 1.7.0.830 for android running on android 4...

Daniel

Community Legend

640 Views

3 replies

0 likes

  • 640 Views
  • 3 replies
  • 0 likes

Potential paywall issue with album shuffle for free users...

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums while I am listening. I don't mind the commercials. I u...

Casual Listener

I understand being a free user comes with some paywalls and limitations, but I have noted that if I select a particular album from an artist, that the shuffle brings in content from other albums whil...

Daniel

Community Legend

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes