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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396410 Views

546 replies

35 likes

Account
Free
  • 396410 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8466 Views

0 replies

7 likes

  • 8466 Views
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  • 7 likes

Solved!! Audio Effects>Bass Boost greyed out on Google Nexus 7, 2nd generation, running Android 4.3.1

Am a new user, just running the 30 day free trial of Premium. Have read the troubleshooting posts, tried uninstall (but could not find the referenced folder anywhere on device following uninstall), reinstalled, but still the Bass Boost slider on the ...

Casual Listener

Am a new user, just running the 30 day free trial of Premium.   Have read the troubleshooting posts, tried uninstall (but could not find the referenced folder anywhere on device following un...

bobgure

Newbie

21364 Views

8 replies

1 likes

  • 21364 Views
  • 8 replies
  • 1 likes

Solved!! Can't Sync Local Files

Hey Spotify-Community, I know I'm not the first with this problem but every solution that helped the other people didn't worked for me. My Device: Moto G 2nd Generation, Spotify Version 1.7.0.830 I tried to sync some local files but it didn't work. N...

Casual Listener

Hey Spotify-Community,   I know I'm not the first with this problem but every solution that helped the other people didn't worked for me.   My Device: Moto G 2nd Generation, Spotify...

Daniel

Community Legend

836 Views

5 replies

0 likes

  • 836 Views
  • 5 replies
  • 0 likes

Shuffle all music on android?

I have hundreds of saved songs under "Your Music". When I go into the SONGS category and click SHUFFLE PLAY, it only picks about 30-35 songs to play. I just want to shuffle the entire saved music libarary.

Casual Listener

I have hundreds of saved songs under "Your Music".  When I go into the SONGS category and click SHUFFLE PLAY, it only picks about 30-35 songs to play.  I just want to shuffle the entire sav...

Carina

Community Legend

1540 Views

5 replies

0 likes

  • 1540 Views
  • 5 replies
  • 0 likes

Spotify on Galaxy G3: Offline music - stop auto download, how to organize, delete

Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not sure how), very slow - it took overnight to down load...

Newbie

Hi, I just got one month free Premium. I incorrectly thought I was "saving" albums for the last month but realized last night that I had to download them to my phone. I started the process (...not su...

Daniel

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Tablet Mode on Nexus 7 - 2013 model

I'm looking to buy the 2013 model of the Nexus 7. Can someone confirm if Spotify tablet mode works on it (not rooted)? Thanks. --Greg

Regular

I'm looking to buy the 2013 model of the Nexus 7.  Can someone confirm if Spotify tablet mode works on it (not rooted)?  Thanks.   --Greg

gkurr

Regular

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

own mp3 songs - no transitions?

hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work with my own synchronized mp3 songs. please help! tha...

Newbie

hi there I have an issue with own mp3 files offline synchronized in the playlist on spotify premium: the tansitions doesnt work. while they work with songs from the spotify database they don't work w...

Carina

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Connection issues on my Samsung Galaxy S4

Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany) Hello, I am using Spotify mainly outside. On my way to work etc.. I have observed that Spotify has huge problems with...

Casual Listener

Hardware/Software info: -Samsung Galaxy S4 GT-I9505 - Android 4.4.2 - Latest Spotify app - Mobile operator: Simyo / E-Plus (Germany)   Hello,   I am using Spotify mainly out...

Ferhat

Casual Listener

891 Views

2 replies

0 likes

  • 891 Views
  • 2 replies
  • 0 likes

New Android app very sluggish streaming and unresponsive

I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If there is any network issue, the app becomes unrespon...

Regular

I've had a lot of trouble with the new (not so new anymore) Spotify app that was released on Android. For the most part, this app seems highly incompatible with being on an intermittent network. If t...

Daniel

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Testing required (volume bug?) Android

Hello Spotify community, He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify and Google Play Music in Android on my Nexus 5. For months I've...

Regular

Hello Spotify community,   He reason I'm making this post is because I've had this concern for a while and yesterday I confirmed it. There is a noticeable colume difference between Spotify a...

rjhsteel2001

Regular

690 Views

5 replies

0 likes

  • 690 Views
  • 5 replies
  • 0 likes

Solved!! Android App won't play - pauses all tracks

A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for streaming and offline tracks. Here's what I've done so f...

Regular

A few days ago my android app ran into this issue when using headphones. Immediately after playing a track it will pause on its own. Restarting the track and it will pauses again. This goes for strea...

heybatter

Regular

2319 Views

7 replies

0 likes

  • 2319 Views
  • 7 replies
  • 0 likes

WARNING! Spotify connect is not free!

Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all. Did you know it uses a lot of data on your mobile as we...

Gig Goer

Most of you probably know about when you listen to spotify on your computer it will also start playing on your mobile device and drain your battery and mess up your playlist. But that's not all....

Carina

Community Legend

3075 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android

Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/ Spotify is Top 5 Performance-Draining App, Top 3 Storage eater on Android Is this something that will be dealt with or can be deal...

Music Fan

Did you guys notice this? http://www.cnet.com/news/whats-killing-your-battery-androids-top-10-performance-sapping-apps/   Spotify is Top 5 Performance-Draining App, Top 3 Storage eater ...

Carina

Community Legend

1216 Views

3 replies

0 likes

Android
battery drain
storage
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  • 3 replies
  • 0 likes

Solved!! Spotify Android app: Shuffle for Playlists?

I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists. I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting shuffle. Is this feature not there? If so, that's severely...

Casual Listener

I'm using a Samsung Galaxy S3, and see no way to set shuffle for my playlists.  I checked the bottom left menu button while in a playlist and only see 4 options, none having to do with setting s...

tomk7897

Newbie

12047 Views

5 replies

1 likes

  • 12047 Views
  • 5 replies
  • 1 likes

Solved!! [Xperia Z1 Compact] Equalizer problem

Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact.

Nothing happens when i change the eq settings in spotify but it works just fine in the integrated music player.

Could you take a look at this bug?

Yours sincerely Tovi.

Casual Listener

Hey Spotify. There seems to be a problem with the equalizer and the Z1 Compact. <br><br>Nothing happens when i change the eq settings in spotify but it works just fine in the integrated m...

AntePante

Casual Listener

6211 Views

8 replies

0 likes

Other
  • 6211 Views
  • 8 replies
  • 0 likes

Can i use OTG to download my playlists and listen them offline? - OG Moto G 8GB - (KitKat 4.4.4)

Something like this. http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85

Casual Listener

Something like this.   http://www.ebay.com/itm/Kingston-OTG-USB-2-0-Micro-USB-32GB-Android-Cell-Phone-Tablets-DT-MicroDuo-/261658598533?pt=US_USB_Flash_Drives&hash=item3cec115c85

Tetsuo6995

Roadie

2065 Views

3 replies

0 likes

  • 2065 Views
  • 3 replies
  • 0 likes

Solved!! Android + Smartphone App

hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to remote controll the Smart-TV-App with my moble. But it doe...

Casual Listener

hi there, the app is installed on my android device (samsung galaxy s4) and on the tv. My tv Samsung UE40F6470 is connected to my hifi-system. As I can do with my pc and my tablet I'd like to rem...

Daniel

Community Legend

972 Views

3 replies

0 likes

  • 972 Views
  • 3 replies
  • 0 likes

Solved!! "My Music" doesn't sync with mobile

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show up in the songs folder on my phone?

Casual Listener

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show u...

badger1492

Casual Listener

7911 Views

7 replies

0 likes

  • 7911 Views
  • 7 replies
  • 0 likes

Cannot download songs.

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... It just sits there with a circle revolving but no pro...

Regular

Spotify was working fine until a couple of days ago when it stopped downloading songs. My internet connection is fine because I can play songs but when I hit the button to keep for off line use... I...

Carina

Community Legend

1117 Views

6 replies

0 likes

internet connection
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  • 6 replies
  • 0 likes

"stop download" kills entire playlist

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed from my device. This is not the expected behaviour. I only wanted to sto...

Casual Listener

When I click the "stop download" option on my Nexus 5 to cancel the downloading of new songs I added to the downloaded playlist, the songs previously downloaded are also removed f...

Daniel

Community Legend

1097 Views

3 replies

0 likes

  • 1097 Views
  • 3 replies
  • 0 likes

Spotify no longer working

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Newbie

Just updated to lateslatest version through playstore update now it no longer works. Android Samsung galaxy note 3 & 4 with kit kat 4.4.4 just getting black screen up with spotif logo in corner

Daniel

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes