Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194442 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535603 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439070 Views
565 replies
37 likes
Atleast thats the notificaion I get every 5 minute 24/7 and its darn annoying. My music is already downloaded to the phone, so Im not sure whats up with the notification?
Atleast thats the notificaion I get every 5 minute 24/7 and its darn annoying. 😞 My music is already downloaded to the phone, so Im not sure whats up with the notification?
Roadie
12223 Views
5 replies
4 likes
I sync the playlists I want. Then I close spotify and when I reopen it, it starts downloading the same playlists again. It's as if it has no memory of having downloaded it! What's going on? I just upgraded to Samsung note 4. Didn't have these issues ...
I sync the playlists I want. Then I close spotify and when I reopen it, it starts downloading the same playlists again. It's as if it has no memory of having downloaded it! What's going on? I just u...
Community Legend
848 Views
7 replies
0 likes
Hi, For almost a week now i have got the error "no internet connection avaiable" when trying to use Spotify. All other apps etc works as normal and has internet connection. When i am connected to WIFI spotify works as normal. I now tried to log out a...
Hi, For almost a week now i have got the error "no internet connection avaiable" when trying to use Spotify. All other apps etc works as normal and has internet connection. When...
Community Legend
1555 Views
7 replies
0 likes
Since Spotify Connect I'm having trouble not just with the drain battery thing. When I listen Spotify on my PC, after a few songs, it suddenly stops, no more music. And when I push 'Play' again to continue, it continues... but with the last song I wa...
Since Spotify Connect I'm having trouble not just with the drain battery thing. When I listen Spotify on my PC, after a few songs, it suddenly stops, no more music. And when I push 'Play' again to ...
Regular
1176 Views
3 replies
1 likes
Is it possible that I can transfer songs from my starred playlist to my andriod's sd card? Also do I need to have a premium account to take this action?
Is it possible that I can transfer songs from my starred playlist to my andriod's sd card? Also do I need to have a premium account to take this action?
Casual Listener
1087 Views
5 replies
0 likes
Is it possible that I can transfer the songs from my starred playlist to my android's sd card? Also do I need to be premium to take a action like that?
Is it possible that I can transfer the songs from my starred playlist to my android's sd card? Also do I need to be premium to take a action like that?
Community Legend
503 Views
2 replies
0 likes
DescriptionSince a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed completely over the taskmanager) I only see the logo ...
Description Since a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed ...
Community Legend
5942 Views
11 replies
1 likes
My Sync over 2G/3G option is missing in the settings? Why? How can i get this back without loosing any downloaded songs?
My Sync over 2G/3G option is missing in the settings? Why? How can i get this back without loosing any downloaded songs?
Casual Listener
1377 Views
2 replies
0 likes
I've noticed an issue with the BlueTooth track information when using my phone in my car. If I have my car start Spotify playback, Spotify wil play from the correct song / position. It will send the track information for this song. However, as it con...
I've noticed an issue with the BlueTooth track information when using my phone in my car. If I have my car start Spotify playback, Spotify wil play from the correct song / position. It wil...
Community Legend
2205 Views
2 replies
0 likes
For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II. In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to download. I have to start the playlist to play and it downloads as ...
For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II. In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to ...
Newbie
9645 Views
7 replies
1 likes
Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a Samsung Galaxy Tab 7.7. As of November 19, 2014.
Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a ...
Casual Listener
747 Views
4 replies
0 likes
I upgraded my Nexus 5 to the factory image provided on the android developer portal and noticed that you guys have a regression bug. Bluetooth is not sending track information. Device: Nexus 5 Android Version: 5.0 (Lollipop) Spotify Version: latest r...
I upgraded my Nexus 5 to the factory image provided on the android developer portal and noticed that you guys have a regression bug. Bluetooth is not sending track information. ...
Casual Listener
1608 Views
3 replies
0 likes
Hello , On my android i have a few playlist that i can use offline. The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB. Its all spotify data because i only use my sd card for spotify. I see somtimes that the app download ...
Hello , On my android i have a few playlist that i can use offline. The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB. Its all spotify...
Roadie
2050 Views
8 replies
0 likes
I recently bought the following Wifi connected speaker device by Medion using Qualcomm's Allplay technology see: http://aldi.medion.com/md83867/be_nl/?refPage=aldi What I understood is this Allplay technology has been Spotify Connect certified see: h...
I recently bought the following Wifi connected speaker device by Medion using Qualcomm's Allplay technology see: http://aldi.medion.com/md83867/be_nl/?refPage=aldi What I understood is this Al...
Community Legend
2860 Views
1 replies
0 likes
Ok, I have tried *everything possible* to get Spotify to save to my Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card. I've searched the forums no-end to get it working. I have formatted the card via the phone, cleared the cache/data from Spot...
Ok, I have tried *everything possible* to get Spotify to save to my Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card. I've searched the forums no-end to get it working. I have...
Community Legend
968 Views
1 replies
0 likes
So, I have some local mp3s on my desktop that I added to a playlist and synced to my HTC One M8. My problem is that some of these MP3s synced, and some didn't and just say pending. I've confirmed with mutliple different programs that these MP3s are v...
So, I have some local mp3s on my desktop that I added to a playlist and synced to my HTC One M8. My problem is that some of these MP3s synced, and some didn't and just say pending. I've confirmed wit...
Community Legend
408 Views
1 replies
0 likes
Hi,guys! I'm having a problem with spotify when I'm using my 3g connection. It just doesn't work,keeps crashing all the time . It keeps saying that I'm offline ,even though I'm not. Meanwhile,all my apps are working just fine: youtube,my browser,my o...
Hi,guys! I'm having a problem with spotify when I'm using my 3g connection. It just doesn't work,keeps crashing all the time . It keeps saying that I'm offline ,even though I'm not. Meanwhile,all m...
Community Legend
780 Views
6 replies
0 likes
Hello! I have a couple of local files on my computer that I want to sync to my phone but some of the songs doesnt sync. I put the songs in a list on my computer then i download the playlist on my phone as i am connected to the same wifi-network on bo...
Hello! I have a couple of local files on my computer that I want to sync to my phone but some of the songs doesnt sync. I put the songs in a list on my computer then i download ...
Community Legend
1373 Views
6 replies
0 likes
Nexus 5 stock, not rooted, running build LRX210. When I'm playing music on spotify, toggling the volume up/down via the volume rocker only allows me to control my phone's media volume. In order to control the notification/vibrate settings of the phon...
Nexus 5 stock, not rooted, running build LRX210. When I'm playing music on spotify, toggling the volume up/down via the volume rocker only allows me to control my phone's media volume. In...
Community Legend
818 Views
1 replies
0 likes
