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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851185 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851185 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17205 Views
  • 3 replies
  • 0 likes
  • 17205 Views
  • 3 replies
  • 0 likes

[Android] Troubleshooting Spotify

Just upgraded to Premium and attempted to install the Spotify app for Android on my Samsung Galaxy Sll. Device was recognised by the installation app but could not install on the phone. Phone notification reads - Error while downloading "Spotify" - "...

  • Newbie
  • Just upgraded to Premium and attempted to install the Spotify app for Android on my Samsung Galaxy Sll.  Device was recognised by the installation app but could not install on the phone.  P...
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Playlist download getting stuck on songs

This is new for me. It was reported previously on the iOS forum but has not been reported as an Android issue, and was not happening to me until very recently. Last night, as I do most Monday nights, I created my new playlist of new songs for the wee...

  • Roadie
  • This is new for me. It was reported previously on the iOS forum but has not been reported as an Android issue, and was not happening to me until very recently.   Last night, as I do most Mon...
  • Joe
  • Community Legend
  • 2095 Views
  • 6 replies
  • 1 likes
  • 2095 Views
  • 6 replies
  • 1 likes

spotify keeps on pausing when screen is off.

when i play music on my galaxy tab2 or even my s4 via bluetooth to my stereo,spotify puases the music when the screen goes of on my androids. even when i change the volym the music stops.

  • Casual Listener
  • when i play music on my galaxy tab2 or even my s4 via bluetooth to my stereo,spotify puases the music when the screen goes of on my androids. even when i change the volym the music stops. 
  • Joe
  • Community Legend
  • 1165 Views
  • 3 replies
  • 0 likes
  • 1165 Views
  • 3 replies
  • 0 likes

imported iTunes playlists "The track is not available"

I upgraded phones to the Samsung Galaxy S4 (running Android 4.2.2 and Spotify version 0.6.6.270) and ever since I've upgraded, all my iTunes playlists are broken. Every track in each playlist is grayed out and I receive an error of "The track is not ...

  • Casual Listener
  • I upgraded phones to the Samsung Galaxy S4 (running Android 4.2.2 and Spotify version 0.6.6.270) and ever since I've upgraded, all my iTunes playlists are broken. Every track in each playlist is gray...
  • Joe
  • Community Legend
  • 913 Views
  • 11 replies
  • 0 likes
  • 913 Views
  • 11 replies
  • 0 likes

Audio pausing with bluetooth and Google Maps - Galaxy S4

Its hard to explain but heres the annoyance I've been running into. Using Spotify with bluetooth on either my home stereo system or my car blue tooth, both play fine and I do not experience any issues with bluetooth. However, using a navagation app w...

  • Regular
  • Its hard to explain but heres the annoyance I've been running into. Using Spotify with bluetooth on either my home stereo system or my car blue tooth, both play fine and I do not experience any issue...
  • Joe
  • Community Legend
  • 2823 Views
  • 1 replies
  • 0 likes
  • 2823 Views
  • 1 replies
  • 0 likes

Private Session control will be tedious

In general, I love the new Android app, but I wanted to confirm something. Let me know if I've misunderstood this. From Settings... Private Session OFF/ONDon't share to others what you're listening to. Private session lasts until you've been inactive...

privatesession.png
  • Newbie
  • In general, I love the new Android app, but I wanted to confirm something.  Let me know if I've misunderstood this.  From Settings...       Private Session  OFF/...
  • Joe
  • Community Legend
  • 4310 Views
  • 13 replies
  • 16 likes
  • 4310 Views
  • 13 replies
  • 16 likes

Skipping track fails when connected to car via bluetooth

When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end. But let's say I have a playlist with songs 1, 2, and 3. I'm playing song 1 and hit "next" to skip to...

  • Visitor
  • When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end.   But let's say I have a playlist with s...
  • Joe
  • Community Legend
  • 743 Views
  • 1 replies
  • 0 likes
  • 743 Views
  • 1 replies
  • 0 likes

2.3 CM7 no sound on certain songs

I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my laptop where I can play them. Trying to find a friend ...

  • Regular
  • I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my lap...
  • JakkeJakobsen
  • Regular
  • 537 Views
  • 3 replies
  • 0 likes
  • 537 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't recognize android phone over wifi!

Hey there, I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my android... is there a work-around so I can get my local files on t...

  • Newbie
  • Hey there,    I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my ...
  • Joe
  • Community Legend
  • 1924 Views
  • 6 replies
  • 0 likes
  • 1924 Views
  • 6 replies
  • 0 likes

When resuming a track, the track is repeated afterwards

Hi, I am experiencing an issue which I think only is occuring since the last update from Play Store. Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4.0.3) that has been synced offline. Then I pause the song / unplug my head p...

  • Regular
  • Hi,   I am experiencing an issue which I think only is occuring since the last update from Play Store.   Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4....
  • EarlPurple
  • Roadie
  • 537 Views
  • 2 replies
  • 0 likes
  • Play
    repeat
    resume
  • 537 Views
  • 2 replies
  • 0 likes

spotify doesnt arange songs according popularity

Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!

  • Casual Listener
  • Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!
  • Esamattihein
  • Casual Listener
  • 261 Views
  • 3 replies
  • 0 likes
  • 261 Views
  • 3 replies
  • 0 likes

Sync without WLAN

Hello Community, I am the enthusiastic user of a 30 days permium trial version. I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? Kinds regard Felix

  • Newbie
  • Hello Community,   I am the enthusiastic user of a 30 days permium trial version.   I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? &nbsp...
  • Peter__
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Song not available for play (Grayed out)

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this morning I opend the playlist up, and the song and only this one is...

  • Casual Listener
  • I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open  but this ...
  • Moralizing
  • Casual Listener
  • 260 Views
  • 4 replies
  • 0 likes
  • 260 Views
  • 4 replies
  • 0 likes

Queue management is so broken (reorder queue)

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to Spotify. To my surprise, the Spotify app is horrif...

  • Newbie
  • How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to...
  • 465 Views
  • 0 replies
  • 5 likes
  • 465 Views
  • 0 replies
  • 5 likes

Mobile phone will not sync to desktop application for local files

Hello, I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I can have it on the go anywhere and anytime. I'm running into the...

  • Casual Listener
  • Hello,   I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I ...
  • Josh
  • Community Legend
  • 247 Views
  • 5 replies
  • 0 likes
  • 247 Views
  • 5 replies
  • 0 likes

Unable to star local files on mobile phone

Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?

  • Gig Goer
  • Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?
  • Joe
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

webplayer Facebook

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

  • Newbie
  • Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!
  • Joe
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Linkin Park - Given Up and radiohead - Karma police. not working??

Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song?

  • Casual Listener
  • Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song? 
  • Joe
  • Community Legend
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

Enable to turn off the lock screen widget in Android 4.2+

This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all the time. Plus I prefer to see dash clock instead. PL...

  • Casual Listener
  • This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all th...
  • Mark80508
  • Newbie
  • 839 Views
  • 1 replies
  • 4 likes
  • 839 Views
  • 1 replies
  • 4 likes

problems sharing playlist

I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up. I've made sure I am not in private session

  • Regular
  • I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up....
  • Joe
  • Community Legend
  • 916 Views
  • 8 replies
  • 0 likes
  • Windows
  • 916 Views
  • 8 replies
  • 0 likes