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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375431 Views

541 replies

34 likes

Account
Free
  • 375431 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Solved!! Playing local MP3's on my S4

Hi, This may be obvious but not to me! I can get my local MP3's on Spotify easily enough on my laptop but how do I do it on my phone? I can see the tracks names on the phone but, obviously, they're "not available". Thanks!

Regular

Hi, This may be obvious but not to me!  I can get my local MP3's on Spotify easily enough on my laptop but how do I do it on my phone?  I can see the tracks names on the phone but, obviousl...

dinomight

Spotify Star

1035 Views

5 replies

0 likes

  • 1035 Views
  • 5 replies
  • 0 likes

Please help me convert from Google Music All Access

It's been a couple years since I've used Spotify but I'm at my wits end with Google. All I want is ALL of the music I want to listen to synced to ALL of my devices easily. No small task of course. And Google Music does it but the app has so many quir...

Newbie

It's been a couple years since I've used Spotify but I'm at my wits end with Google. All I want is ALL of the music I want to listen to synced to ALL of my devices easily. No small task of course. An...

dinomight

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Controlling Macbook that is on WiFi with phone not on data

Hi all, I have an unusual situation where my Spotify Android app notifies me when my Macbook is on my WiFi network and is playing music. I can control what is playing on the Mac. What I'd to know is what quantity of mobile data does this consume? I'm...

Newbie

Hi all,   I have an unusual situation where my Spotify Android app notifies me when my Macbook is on my WiFi network and is playing music. I can control what is playing on the Mac.   ...

dinomight

Spotify Star

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

por que al sincronizar spotify desde mi androi a mi pc gasta internet?

al momento de sincronizar mi androi con mi pc e notado que gasta internet para descargar nuevamente las musicas que tengo descargadas en mi androi de spotify poes si es asi lo beo inutil esa opcion por que lo mismo me da ir nuevamente a mi lista de r...

Casual Listener

al momento de sincronizar mi androi con mi pc e notado que gasta internet para descargar nuevamente las musicas que tengo descargadas en mi androi  de spotify poes si es asi lo beo inutil esa op...

petrolobo

Casual Listener

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

HELP!! I LOST ENTIRE PLAYLIST OUT OF NO WHERE

I LOST MY ENTIRE PLAY LIST AND DEBIT CARD NO LONGER ATTACHED TO THE ACCOUNT. I NEVER CANCELED MY SUBSCRIPTION.

Newbie

I LOST MY ENTIRE PLAY LIST AND DEBIT CARD NO LONGER ATTACHED TO THE ACCOUNT. I NEVER CANCELED MY SUBSCRIPTION.

Carina

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

"You're offline" always shown in search tab.

Even when I have access to Internet it "You're offline" is shown for a second and then my recent searches are shown. http://www.upload.ee/image/4367028/Screenshot_2014-11-18-20-17-24.png

Gig Goer

Even when I have access to Internet it "You're offline" is shown for a second and then my recent searches are shown. http://www.upload.ee/image/4367028/Screenshot_2014-11-18-20-17-24.png

orbit_89

Newbie

991 Views

3 replies

0 likes

  • 991 Views
  • 3 replies
  • 0 likes

random Songs play but no sound and wont continue. I HAVE CHECKED VOLUME

I´m premium userHow do I fix the songs?And why does my playlist undownload?I have Downloaded the songs and Random songs plays but no sound. I cant fastforward or back in the songs, they just reset to 0.00 and keep playing until its done, After the so...

Newbie

I´m premium user How do I fix the songs? And why does my playlist undownload? I have Downloaded the songs  and Random  songs plays but no sound. I cant fastforward or back in the son...

RfurSwipe

Casual Listener

3249 Views

12 replies

1 likes

Bug Playlist
Bugged songs
Why does playlist undownload.
  • 3249 Views
  • 12 replies
  • 1 likes

Solved!! New Android bug?

I was working on my computer and had my phone connected to the same network. After a while i needed to place a call from my phone. I unlocked my phone and spotify i asked if i wanted to continue playing the song on my computer or on my phone i just i...

Gig Goer

I was working on my computer and had my phone connected to the same network. After a while i needed to place a call from my phone. I unlocked my phone and spotify i asked if i wanted to continue play...

LitrioN

Gig Goer

3340 Views

5 replies

0 likes

Android
bug
call
phone
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  • 5 replies
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Delete/Remove from Play Queue confusion

When you're trying to remove songs from the Queue (because you can't clear the queue at the moment - separate issue) the UI is really confusing. You long press on a track (or press the tiny 3-dot button) and you're presented with the following: What ...

Casual Listener

When you're trying to remove songs from the Queue (because you can't clear the queue at the moment - separate issue) the UI is really confusing. You long press on a track (or press the tiny 3-do...

Rodrigo

Community Legend

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

Spotify connect

Can anyone tell me if spotify connect is available on amazon kindle fire app?

Newbie

Can anyone tell me if spotify connect is available on amazon kindle fire app?

Rodrigo

Community Legend

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Casting Music

Hi, I'm currently thinking of switching back from Google Play Music to Spotify. I wonder whether there is a "cast" button in the Spotify app like the one in Play Music, which let you play music on Sonos and Bluetooth devices.

Casual Listener

Hi, I'm currently thinking of switching back from Google Play Music to Spotify. I wonder whether there is a "cast" button in the Spotify app like the one in Play Music, which let you play music on ...

Carina

Community Legend

908 Views

3 replies

0 likes

  • 908 Views
  • 3 replies
  • 0 likes

offline

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys could help me with this would be my carrier T-Mobile...

Newbie

hello my name is joao and my spotify is always offline even though I have internet on my phone do not know what to do already uninstalled it and installed it and have not changed anything, you guys c...

MichaelW

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Discover Tab still not available on Nexus 7

Does anyone using the Android App have Discover yet? My Nexus 7 still doesn't have it. I know the feature was slowly rolling out, but I don't know anyone who doesn't have it on any other device. I have the most up-to-date Android (4.3) on my OG Nexus...

Casual Listener

Does anyone using the Android App have Discover yet? My Nexus 7 still doesn't have it. I know the featur...

natalie26

Casual Listener

1297 Views

4 replies

0 likes

Nexus 7
  • 1297 Views
  • 4 replies
  • 0 likes

deleted tracks in device playlist and desktop keeps adding them to device

I have premium account and listen to music in my android device on offline mode. I edit my playlists in my device by deleting songs i don't want anymore but when I get my device online, it start downloading again the songs that are in my desktop play...

Casual Listener

I have premium account and listen to music in my android device on offline mode. I edit my playlists in my device by deleting songs i don't want anymore but when I get my device online, it start down...

Daniel

Community Legend

1194 Views

3 replies

0 likes

  • 1194 Views
  • 3 replies
  • 0 likes

xperia t2 ultra dual

Spotify just crashces on start on my new dual sim phone. ist this a known problem ?

Casual Listener

Spotify just crashces on start on my new dual sim phone.   ist this a known problem ?

geos_one

Casual Listener

467 Views

2 replies

0 likes

  • 467 Views
  • 2 replies
  • 0 likes

songs wont remain synced on Samsung Galaxy Note 3

Hi, everytime i download my playlists for offline mode they appear downloaded until i go offline as soon as i leave my wifi zone at home all tracks are deleted. This has been happening for the past 3 weeks.

Casual Listener

Hi, everytime i download my playlists for offline mode they appear downloaded until i go offline as soon as i leave my wifi zone at home all tracks are deleted. This has been happening for the past 3...

Rodrigo

Community Legend

503 Views

6 replies

0 likes

  • 503 Views
  • 6 replies
  • 0 likes

Solved!! cant download spotify

Hello I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 Thanks in advance

Newbie

Hello   I haave a premium acount. I reseted my phone and now i cant download spotify cause i am in angola. Anyway to download ? or i need to get back to Portugal so i can download ?7 &nbsp...

Daniel

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

possible fix for htc one m8 users on tmobile

I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been working steady

Newbie

I think I found a solution (at least at the moment) go into your mobile data settings and where it says network select be sure to have the option "cms/wcdma/lteauto selected at least for me it's been...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Song found on desktop but not app

Hi,I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8).Upon further inspection I found that the song wasn't showing up at all, even when I specifically ...

Casual Listener

Hi, I found a song I really liked on my laptoo and put it into my stared playlist yet it isn't showing up when I go to play music through my HTC One (M8). Upon further inspection I found that t...

Daniel

Community Legend

2049 Views

5 replies

0 likes

  • 2049 Views
  • 5 replies
  • 0 likes

I don't have the option to 2G/3G download

How can i download i don't have the 2G 3G option and i just signed up for the premium account

Newbie

How can i download i don't have the 2G 3G option and i just signed up for the premium account

Daniel

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes