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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114416 Views

26 replies

4 likes

  • 114416 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230005 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230005 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588999 Views

79 replies

3 likes

  • 588999 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484187 Views

580 replies

42 likes

Account
Free
  • 484187 Views
  • 580 replies
  • 42 likes

Custom locker apps with player controls for Spotify

Hi guys, I've been wondering — is there any other custom locker app that supports music controls on lockscreen for Spotify just like the android's default one? I tried only Go Locker - this one, doesn't do Spotify.

Roadie

Hi guys, I've been wondering — is there any other custom locker app that supports music controls on lockscreen for Spotify just like the android's default one?  I tried only Go Locker - this...

cloudsmaker

Roadie

3140 Views

2 replies

0 likes

  • 3140 Views
  • 2 replies
  • 0 likes

Solved!! Can't find new feature "top tracks in your network"

Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks! Android Version 1.7.0.830

Visitor

Greetings! Feel a little embarrassed asking this but I have been unable to find the top tracks in your network section. Can someone toss a hint my way? Thanks!   Android Version 1.7.0.830

user-removed

Not applicable

3485 Views

9 replies

0 likes

  • 3485 Views
  • 9 replies
  • 0 likes

Bug: Tap in play queue starts playing random album

When I tap one of the upcoming songs in the play queue, the queue is replaced with a seemingly random album from my library (unrelated to the song I tapped) and that album starts playing. Steps to reproduce With a premium account and a library full o...

Newbie

When I tap one of the upcoming songs in the play queue, the queue is replaced with a seemingly random album from my library (unrelated to the song I tapped) and that album starts playing.   ...

blake

Community Legend

902 Views

1 replies

0 likes

Android
  • 902 Views
  • 1 replies
  • 0 likes

Inbox notifications

Is there no way to get notifications on Spotify Android when someone sends something to my inbox? Seems like an obvious feature. Someone will send me something and I won't find out about it for days until I open Spotify on my desktop.

Regular

Is there no way to get notifications on Spotify Android when someone sends something to my inbox?   Seems like an obvious feature.   Someone will send me something and I won't find ...

Daniel

Community Legend

1203 Views

3 replies

2 likes

  • 1203 Views
  • 3 replies
  • 2 likes

account says free service but paying premium.

since getting the new Android I have not been able to use Spotify Premium service. It says that I only have the free service. I have tried uninstalling and reinstalling. I can also no longer access my playlists and the radio option is not working ple...

Casual Listener

since getting the new Android I have not been able to use Spotify Premium service. It says that I only have the free service. I have tried uninstalling and reinstalling. I can also no longer access m...

Daniel

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Albums will no longer stay saved to "your music"

I'm using an iphone 4S, ios 6.1.3 and about a week ago albums stopped saving to "your music." I've deleted and reinstalled the app twice.The same thing is happening on my iPad Air 1, latest iOS. Haven't tried on my MacBook.What gives?Premium account,...

Visitor

I'm using an iphone 4S, ios 6.1.3 and about a week ago albums stopped saving to "your music." I've deleted and reinstalled the app twice. The same thing is happening on my iPad Air 1, latest iOS. ...

verlin_benge

Regular

1333 Views

4 replies

1 likes

  • 1333 Views
  • 4 replies
  • 1 likes

Samsung s5 and Spotify fail

HiI have a samsung s5 and spotify has stopped working on it. I have cruised the forum and tried the following with no success:Uninstall and then reinstallUninstall, remove sd card and then reinstallUninstall, browse file folders and delete and reinst...

Newbie

Hi I have a samsung s5 and spotify has stopped working on it. I have cruised the forum and tried the following with no success: Uninstall and then reinstall Uninstall, remove sd card and then rein...

Daniel

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

I can hear Ipod music but not Spotify

I play my music thru a receiver with the wires plugged into the audio in/out of the back of the receiver. I can hear my Ipod playing music. I can't hear Spotify on my Samsung SM-T110 tablet. I can hear Spotify play music when no wires are attached to...

Regular

I play my music thru a receiver with the wires plugged into the audio in/out of the back of the receiver.  I can hear my Ipod playing music.  I can't hear Spotify on my Samsung SM-T110 tabl...

Daniel

Community Legend

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

spotify for android app says offline and is slow

when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a bit of time overall the app has gotten very slow

Visitor

when I open Spotify often times it says offline and takes a good minute or two to go back online. the app also intermittently does this while in use.seems as though online searches also take quite a ...

Daniel

Community Legend

2702 Views

11 replies

0 likes

  • 2702 Views
  • 11 replies
  • 0 likes

won't load new artists on my android phone

I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a green spinning loading symbol. It has been doing this f...

Casual Listener

I have an htc m7 running 4.4.2. Recently I have run into a problem when I go to see what new music has come out on Tuesday, and only a few of the new albums will load. Otherwise, there is just a gre...

Daniel

Community Legend

886 Views

3 replies

0 likes

  • 886 Views
  • 3 replies
  • 0 likes

Can't log in

I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or Phone" box and I cannot click inside it. My keyboa...

Newbie

I can't log in to spotify on my app. I have a facebook profile and when I click the log in to facebook button, the app takes me to a facebook login page. Once I'm here, I try to type in the "Email or...

Daniel

Community Legend

894 Views

1 replies

0 likes

  • 894 Views
  • 1 replies
  • 0 likes

Local Files will not download to phone.

I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past. For some reason, I cannot get it to work. Spotify locates and plays the files fine on my comput...

Newbie

I have a few files saved on my computer that I would like to add to Spotify and listen to them elsewhere on my phone. I know I have done this in the past.   For some reason, I cannot get it ...

Daniel

Community Legend

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Playlist on repeat

Got Spoitfy on laptop and can put a playlist of loop no problemsInstalled Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the only thing going loopy is me!

Casual Listener

Got Spoitfy on laptop and can put a playlist of loop no problems Installed Spotify on mobile and I can NOT see anywhere the loop symbol so I can loop a playlist! Can anyone help/advise, the on...

Daniel

Community Legend

679 Views

3 replies

0 likes

  • 679 Views
  • 3 replies
  • 0 likes

Solved!! Offline listening with tracks queued on desktop app being queued on android app.

Im have premium account. Use spotify on both my work and home desktops and on my Samsung Galaxy S4. I noticed a problem. I usually walk to work while listening to my playlists on my phone in offline mode. Then once im at work i switch to my work desk...

Music Fan

Im have premium account. Use spotify on both my work and home desktops and on my Samsung Galaxy S4.   I noticed a problem. I usually walk to work while listening to my playlists on my phone ...

Vilkra

Music Fan

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Note to Spotify staff re: Marketing Alerts

This is a polite note to Spotify staff that the android alerts mechanism is not there for you to market your products to me. I've disabled all alerts for Spotify now, which is a crude method and denies the spotify app the ability to send genuine aler...

Casual Listener

  This is a polite note to Spotify staff that the android alerts mechanism is not there for you to market your products to me. I've disabled all alerts for Spotify now, which is a cr...

659 Views

0 replies

0 likes

  • 659 Views
  • 0 replies
  • 0 likes

I have new celphone, how to transfer my music?

hi, i buy new cellphone (android) but i dont know how transfer my misic from the old cellphone (android), idont have playlist, only albums (4000 songs), i need my new cellphone with my music, how i do? (i have premium account) best regards

Newbie

hi, i buy new cellphone (android) but i dont know how transfer my misic from the old cellphone (android), idont have playlist, only albums (4000 songs), i need my new cellphone with my music, how i d...

kbrooksc

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Can't Play the song i want!

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I have the Moto G.

Casual Listener

I can only play random songs,many people said that you need to upgrade to premium or have a tablet,but i've got friends that can choose any song they want without being premium or having a tablet.I h...

kbrooksc

Community Legend

926 Views

5 replies

0 likes

  • 926 Views
  • 5 replies
  • 0 likes

[Android] Spotify app uses data while app is not in use

Hi I recently found this forum and have been looking around a bit. I couldn't find anything on this subject, but I might have been looking in the wrong places. So sorry if that is the case. I have spotify on my android phone (HTC one S), and I have h...

Casual Listener

Hi 🙂   I recently found this forum and have been looking around a bit. I couldn't find anything on this subject, but I might have been looking in the wrong places. So sorry if that is the c...

TangoTiger

Casual Listener

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes

Solved!! Music playback stops suddenly; Spotify App very unstable

When I start playback on my phone, it will work fine for a couple of minutes, but then it crashes. The app doesn't force close or something you would think of now; in fact, only the part of the app responsible for playback seems to crash. When it hap...

Gig Goer

When I start playback on my phone, it will work fine for a couple of minutes, but then it crashes. The app doesn't force close or something you would think of now; in fact, only the part of the app r...

Daniel

Community Legend

11373 Views

4 replies

1 likes

  • 11373 Views
  • 4 replies
  • 1 likes

How to stop Spotify from downloading all music?

Ok I have a Samsung Galaxy S3 and got Spotify Premium to download one playlist to listen to in my car. My problem is it is making me download all of my music instead of this one playlist. Can anyone tell me how to just download one playlist???

Newbie

Ok I have a Samsung Galaxy S3 and got Spotify Premium to download one playlist to listen to in my car. My problem is it is making me download all of my music instead of this one playlist. Can anyone ...

Daniel

Community Legend

19230 Views

3 replies

0 likes

  • 19230 Views
  • 3 replies
  • 0 likes