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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106483 Views

26 replies

3 likes

  • 106483 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215934 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569176 Views

78 replies

3 likes

  • 569176 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469471 Views

577 replies

40 likes

Account
Free
  • 469471 Views
  • 577 replies
  • 40 likes

Solved!! Spotify? Hello? Are you there?

Phone: HTC One M8, Android 4.4.4Premium Spotify Subscriber.T-Mobile UncarrierWonder if anyone else is experiencing a problem, in which Spotify is only working on WiFi. Not only is NOT working with 5 bars of 4G LTE, but the app is completely blank. It...

Regular

Phone: HTC One M8, Android 4.4.4 Premium Spotify Subscriber. T-Mobile Uncarrier Wonder if anyone else is experiencing a problem, in which Spotify is only working on WiFi. Not only is NOT working...

7970

Casual Listener

2473 Views

10 replies

0 likes

htc one tmobile spotify wifi data youre offline blank not working
  • 2473 Views
  • 10 replies
  • 0 likes

setting the download location for offline use

I had some issues with my phone and had to reset it to factory default. When I was downloading my spotify library I ran out of space on my sd card. It's a small card but my device has a huge storage. Before the reformat my device held all my songs in...

Newbie

I had some issues with my phone and had to reset it to factory default. When I was downloading my spotify library I ran out of space on my sd card. It's a small card but my device has a huge stora...

user-removed

Not applicable

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

Router does not support UPNP

Hello girls and guys, i have a speedport router that does not support UPNP. that means i cannot sync my local music. Does it?!... BUT i had the same router for the last 2 years and in the first few month i used spotify IT SYNCED THE LOCAL FILES WITHO...

Newbie

Hello girls and guys, i have a speedport router that does not support UPNP. that means i cannot sync my local music. Does it?!...   BUT   i had the same router for the last 2 year...

user-removed

Not applicable

1855 Views

1 replies

0 likes

local
local files on iphone
Local tracks
Spotify connect remote
Syncing new feature
upnp
  • 1855 Views
  • 1 replies
  • 0 likes

account problem forgot username

hi guys i really need ur help.. a week ago i registered an account of spotify in my android smartphone.. unfortunately today my phone was dead.. and i dont have any backup.. i dont remember my username or email registered, i remember only the passwor...

Casual Listener

hi guys i really need ur help.. a week ago i registered an account of spotify in my android smartphone.. unfortunately today my phone was dead.. and i dont have any backup.. i dont remember my userna...

Carina

Community Legend

738 Views

3 replies

0 likes

  • 738 Views
  • 3 replies
  • 0 likes

Spotify free version skips.

Do all Android devices that use the app only get 6 skips per hour for all of the stations?? Because when I run out of skips on one station I go to another station and it says out of skips and it's a new station I'm using the free version but when I u...

Casual Listener

Do all Android devices that use the app only get 6 skips per hour for all of the stations?? Because when I run out of skips on one station I go to another station and it says out of skips and it's a ...

JoshPhillyFan1

Casual Listener

1440 Views

3 replies

0 likes

  • 1440 Views
  • 3 replies
  • 0 likes

Another auto BT spotify music list

Hi guys, i have a Mercedes E-350, after i make the connection with my BT android phone (Galaxy S4) i press play without opening spotify and somehow pics a list and starts to play music from spotify ( because i dont have any other mp3s ) that i have n...

Casual Listener

Hi guys,    i have a Mercedes E-350, after i make the connection with my BT android phone (Galaxy S4) i press play without opening spotify and somehow pics a list and starts to pla...

Daniel

Community Legend

890 Views

3 replies

0 likes

  • 890 Views
  • 3 replies
  • 0 likes

issues with headphones and Galaxy S5

Hi There, For some reason spotify doesn't play through my headphones. The songs will play on my phone and as soon as i plug in my headphones the sound stops but the songs still play? Could anyone help me with this issue? Many thanks Lee

Newbie

Hi There,   For some reason spotify doesn't play through my headphones. The songs will play on my phone and as soon as i plug in my headphones the sound stops but the songs still play? &nb...

Daniel

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Spotify has suddenly stopped message...

Every time I click on my spotify app a message pops up saying spotify has unexpectantly stopped working. It has been doing this for the past week. Does anyone have any suggestions on what I can do to fix this?

Casual Listener

Every time I click on my spotify app a message pops up saying spotify has unexpectantly stopped working. It has been doing this for the past week. Does anyone have any suggestions on what I can do to...

Daniel

Community Legend

1120 Views

3 replies

0 likes

  • 1120 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode data usage

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode. I am aware that listenning to offline mode does not use any data but does it use m...

Casual Listener

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode.   I am aware that list...

Daniel

Community Legend

62061 Views

17 replies

0 likes

  • 62061 Views
  • 17 replies
  • 0 likes

Spotify Not Working (Android, Samsung Galaxy Note 3)

For the past few days, I've been unable to use Spotify completely. Everytime I click on the icon to start the app, it'll open but it'll just be blank. No lists pop up, and I can't access the menu. Today I uninstalled the app and reinstalled, but now ...

Regular

For the past few days, I've been unable to use Spotify completely. Everytime I click on the icon to start the app, it'll open but it'll just be blank. No lists pop up, and I can't access the menu. To...

Daniel

Community Legend

1782 Views

1 replies

0 likes

  • 1782 Views
  • 1 replies
  • 0 likes

Equalizer Randomly Shuts Off on Galaxy Ace Style

I've seen the post about the guy with the Galaxy S4 but I have a Galaxy Ace Style and randomly the equalizer will just turn off until I look at the equalizer window. I don't own any if these songs, nor are they offline. Sometimes it won't happen for ...

Newbie

I've seen the post about the guy with the Galaxy S4 but I have a Galaxy Ace Style and randomly the equalizer will just turn off until I look at the equalizer window. I don't own any if these songs, n...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Song won't download for use offline

I have a playlist where all songs are available offline, except one. At the top of the playlist, it just keeps reading, "waiting to download." This song was not added recently. Any thoughts? -mybeezer

Newbie

I have a playlist where all songs are available offline, except one.  At the top of the playlist, it just keeps reading, "waiting to download."  This song was not added recently.  Any ...

Josh

Community Legend

816 Views

2 replies

0 likes

  • 816 Views
  • 2 replies
  • 0 likes

"Device is not compatible with this version" on HTC desire.

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire.Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, since this is one of the reasons i got premium.In adv...

Newbie

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire. Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, ...

Daniel

Community Legend

2068 Views

1 replies

0 likes

  • 2068 Views
  • 1 replies
  • 0 likes

spotify premium pausing when turning down volume samsung s3

HiIve had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating does NOT change this.Literally secounds from smashing my...

Regular

Hi Ive had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating doe...

kudas

Regular

892 Views

7 replies

0 likes

  • 892 Views
  • 7 replies
  • 0 likes

Solved!! always offline

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

Casual Listener

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

waterrj

Casual Listener

745 Views

2 replies

0 likes

  • 745 Views
  • 2 replies
  • 0 likes

Share / Send playlists containing songs between laptop and android phone.

Hello, I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my account. The question is how can I import those playlists containin...

Newbie

Hello,   I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my accou...

Carina

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Playlist not repeating

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5. I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the list. When was the change made? Was this a change or is it a bug...

Casual Listener

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5.   I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the li...

eddgr

Casual Listener

985 Views

4 replies

0 likes

  • 985 Views
  • 4 replies
  • 0 likes

Galaxy S4 spotify widget issue

Hey everyone, first post here. So I've got Spotify Premium. Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen. The widget works fine while music is playing but after I stop the music, the album art, ar...

Casual Listener

Hey everyone, first post here.  So I've got Spotify Premium.  Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen.  The widget works...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes