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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7116 Views

0 replies

7 likes

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Audio skips in standby mode

Hello there.In Samsung Galaxy Note 2 with Android 4.4.2 sound skips any 1-2 minutes.Any solutions?Thanks and best regards

Music Fan

Hello there. In Samsung Galaxy Note 2 with Android 4.4.2 sound skips any 1-2 minutes. Any solutions? Thanks and best regards

ultradj83

Music Fan

843 Views

4 replies

0 likes

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Solved!! Question about streaming while music is downloaded

As a premium user I've enjoyed being able to listen to my music even while offline on my phone. Unfortunately, in order for all my music to fit on my phone (16gb) I have to download the music into Normal Quality (96 kbs). This is fine for when I do n...

Regular

As a premium user I've enjoyed being able to listen to my music even while offline on my phone. Unfortunately, in order for all my music to fit on my phone (16gb) I have to download the music into No...

werepancake

Regular

5412 Views

4 replies

0 likes

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Solved!! Missing song title

This song title is missing from search results:'Foolish' by Johnny Mathis

Casual Listener

This song title is missing from search results: 'Foolish' by Johnny Mathis

philipstokes

Casual Listener

563 Views

3 replies

0 likes

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[Android] Transparent Popup issue

hey guys, im not sure if im posting in the right forum so if i am, please move it to the proper one.. just wanted to report a transparent popup for premium upgrades on android L-preview, similar apps had this issue so i know its not really a bug but ...

Casual Listener

hey guys, im not sure if im posting in the right forum so if i am, please move it to the proper one.. just wanted to report a transparent popup for premium upgrades on android L-preview, similar ap...

equiliym

Casual Listener

860 Views

6 replies

0 likes

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Solved!! Songs are playing but there is no sound [Huawei Ascend Y300]

Hi, I've been using Spotify for about a year now, both on my PC and my Phone. I have Spotify Premium and it has always worked until a few weeks ago. I have a rooted Huawei Ascend Y300 with the newest version of Spotify. Every song that I tap on plays...

Music Fan

Hi, I've been using Spotify for about a year now, both on my PC and my Phone. I have Spotify Premium and it has always worked until a few weeks ago. I have a rooted Huawei Ascend Y300 with the newe...

Vincent007

Newbie

28944 Views

11 replies

0 likes

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Solved!! Spotify constant crashes Android

When i try to start the app it just goes direcly to "Spotify have unfortunately stopped" and thats it. Tried to reinstall several times but to noe use. Running og an Sony X1 updated android version.

Casual Listener

When i try to start the app it just goes direcly to "Spotify have unfortunately stopped" and thats it.  Tried to reinstall several times but to noe use.  Running og an Sony X1 updated a...

Daniel

Community Legend

1076 Views

4 replies

0 likes

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Solved!! signed up with facebook and username becomes numbers!?

Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I emailed support and they said the only thing to solve ...

Casual Listener

Hi. I used the android app for Spotify and signed up with Facebook. The thing is my username became just numbers when it should be my FB username or maybe allow me to pick what username I want. I ema...

Daniel

Community Legend

729 Views

4 replies

0 likes

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spotify stops after certain local files / ALL Platforms

I found that on all my devices (laptop, android or ipod) that spotify stops after the playback of certain local files . always on the same files , These Files have all one thing in common . the length info for that track seems sort of mixed up in any...

Music Fan

I found that on all my  devices (laptop, android or ipod)  that spotify stops after the playback of certain local files .   always on  the same files ,   These Files...

dinomight

Spotify Star

1338 Views

4 replies

0 likes

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downloaded music disappears

Hi! I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is especially upsetting because I pay for the Preium account...

Newbie

Hi!  I'm using Spotify Premium to download music in my tablet (Samsung Galaxy Tab 3) and recently some of it disappeared. It seems that only the most recently added songs are available. This is ...

Daniel

Community Legend

571 Views

2 replies

0 likes

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[Minor bug] Bug when playing through Spotify connect

When I played some songs through connect that I have offline on my phone but not on my tablet, I noticed the remote won't have any metadata (except the time of the song). For example, I played a song called The Mark over connect. When I opened fullsc...

Casual Listener

When I played some songs through connect that I have offline on my phone but not on my tablet, I noticed the remote won't have any metadata (except the time of the song).  For example, I played ...

Joe

Community Legend

455 Views

3 replies

0 likes

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SD CARD Problems! Help!

I've been a premium subsriber for about two years now. I've aquired ateast five more for you guys. So really want help or Im done forever. I have an older phone, Samsung Galaxy Stellar but its Iin great shape. I've used sd for offline spotify since y...

Casual Listener

I've been a premium subsriber for about two years now. I've aquired ateast five more for you guys. So really want help or Im done forever. I have an older phone, Samsung Galaxy Stellar but its Iin g...

Joe

Community Legend

635 Views

3 replies

0 likes

Other
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API access music "offline"

Hi, I am investigating building an alarm clock app for Android that exclusively plays Spotify music as alarms.I have a feature request in mind. I have lots of music downloaded to my phone, and I would like to be able to wake up to it without streamin...

Newbie

Hi, I am investigating building an alarm clock app for Android that exclusively plays Spotify music as alarms. I have a feature request in mind. I have lots of music downloaded to my phone, and I ...

Joe

Community Legend

1608 Views

1 replies

1 likes

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  • 1 replies
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Spotify + Samsung WAM

Hello!I'm having trouble to connect my phone and tablet to my samsung wam unit. I can play the Tunein application without any problems. But spotify can't find my speaker allthough they are connected to the same wifi.Does anybody have a solutions to t...

Newbie

Hello! I'm having trouble to connect my phone and tablet to my samsung wam unit. I can play the Tunein application without any problems.  But spotify can't find my speaker allthough they are c...

Joe

Community Legend

554 Views

1 replies

0 likes

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  • 1 replies
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Disable album art

How do I disable album artwork taking over my lock screen?

Casual Listener

How do I disable album artwork taking over my lock screen?

Daniel

Community Legend

3376 Views

3 replies

5 likes

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Solved!! How to activate the Bassbosst

Hello, it is possible to activate the grey bassboost function? http://s14.directupload.net/images/140808/88b9w28n.png

Visitor

Hello,   it is possible to activate the grey bassboost function?   http://s14.directupload.net/images/140808/88b9w28n.png

user-removed

Not applicable

1052 Views

2 replies

0 likes

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Solved!! Album artwork in picture library

Since downloading and using spotify my picture library has become full of album artwork from spotify that redownloads whenever I delete it. Is there a way to stop this artwork appearing in my pictures library?

Casual Listener

Since downloading and using spotify my picture library has become full of album artwork from spotify that redownloads whenever I delete it. Is there a way to stop this artwork appearing in my picture...

Daniel

Community Legend

5104 Views

8 replies

0 likes

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Syncing problem to SD card (Android)

I've been trying to sync spotify library to a 32GB SD card in order to be able to listen to music while I'm offline. Problem is it starts syncing but always stops and throws an error. Then my SD card always gets corrupted and I need to format.Ok so I...

Casual Listener

I've been trying to sync spotify library to a 32GB SD card in order to be able to listen to music while I'm offline. Problem is it starts syncing but always stops and throws an error. Then my SD card...

Xersize

Newbie

1244 Views

3 replies

0 likes

Android 4.1.2
Android App
SD-card
sdcard
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shows my name as numbers with no picture android

On my android app (LG G2 phone) my name on my profile shows up as numbers (12145339237) and my picture wont show up. I have linked my account with my facebook (thats what i se to sign in) i have tried logging in and out multiple times and reinstallin...

Newbie

On my android app (LG G2 phone) my name on my profile shows up as numbers (12145339237) and my picture wont show up. I have linked my account with my facebook (thats what i se to sign in) i have tri...

Daniel

Community Legend

593 Views

1 replies

0 likes

Android
Help
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offline

Hi, I just changed my account on premium, in order to be able to download my playlists. But it's not possible, as on my desktop there is no button "available offline" at the top of the playlist and there isn't any green or black or grey arrow to show...

Newbie

Hi, I just changed my account on premium, in order to be able to download my playlists. But it's not possible, as on my desktop there is no button "available offline" at the top of the playlist a...

Daniel

Community Legend

517 Views

2 replies

0 likes

  • 517 Views
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  • 0 likes